Qsmart Testing Procedure-v1
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QSmart
TEST PROCEDURE FOR NEW TECHNOLOGY PROJECTS Ver No. 1.2
PREPARED BY
REVIEWED BY
APPROVED BY
Sivaraman G
Sambit Mishra
Emani Sarathy
Team Member
Project Leader
Project Manager
NAME ROLE SIGNATURE 15/6/2001
DATE
Approved and Issued By: MQA Date: April 24, 2000
Form No: QTNTEST.DOC/7.0
Cognizant Technology Solutions
Controlled Copy
Test Procedure - Template
Table Of Contents
OVERVIEW........................................................................................................................3 Purpose.................................................................................................................................3 Scope.....................................................................................................................................3 TEST PRE-REQUISITES.................................................................................................4 DETAILS OF TEST CASES..............................................................................................5 Features Tested.....................................................................................................................5 Execution..............................................................................................................................5 WRAP-UP.........................................................................................................................25 REFERENCES.................................................................................................................26 DEFINITIONS AND ACRONYMS................................................................................27 ANNEXURES...................................................................................................................28 CHANGE LOG.................................................................................................................29 WRAP-UP.........................................................................................................................30 REFERENCES.................................................................................................................31 DEFINITIONS AND ACRONYMS................................................................................32 ANNEXURES...................................................................................................................33 CHANGE LOG.................................................................................................................34
Proj. ID
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S. No.
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Overview This sub-section should specify the following:
Purpose This procedure tells about the different test cases to be executed for the successful implementation of QSmart
Scope All the user Interfaces
Proj. ID
SCI. ID NTTEST
S. No.
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Test Pre-Requisites This sub-section should state all the key events occurred before execution of the test procedure. Some examples of such events are:
Proj. ID
Mobilization of all resources required to start the procedure.
Completion of all preparatory activities (for example, booting the system, loading software to be tested, invoking windows, creating and validating test data etc.).
SCI. ID NTTEST
S. No.
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Details of Test Cases Features Tested This sub-section should state the specific features tested by the current test case. For all the features specified here, test cases will be given in the next section.
Execution Execution details of a test case depend on the application and hence can vary widely. The application could be a batch job, or an interactive one calling for online inputs, or a client-server job calling for a totally different approach. Given the wide diversity of tests, it is not advisable to impose a standard. However, it is suggested that irrespective of nature of the test case, the following minimum information be recorded about the execution details of the test case:
All details about every activity to be done (what is to be done, when, how etc.)
Data and other input to be given, if any.
Behavior expected of the system.
Evaluation procedure, for interpreting the results.
Control decisions: When to start, end, suspend, resume, rerun the test; actions to be taken in case of exceptional situations.
Any other relevant aspect.
Two key activities in the stated list need special attention. One is recording or noting down the output behavior of the system. The other is saving or backing up specific portions of the test environment (inputs, intermediate outputs, screens, reports, files created etc.). If the test designer expects the test team to record or note down the behavior observed in a particular format, then he/she should provide samples of such forms as Annexures to the test procedure, along with clear instructions on how the recording should be done. As an example, a blank form is provided in Annexure A to this document. If portions of the test have to be backed up, then this sub-section should provide specific instructions about these aspects, along with details of the medium to be used (forms, reports, floppies, tapes etc.). As stated earlier, if the current test case is to be broken down into sub-tests, the above information should be provided for every sub-test in the current test case.
Proj. ID
SCI. ID NTTEST
S. No.
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The information can be presented in the form of the following table with all applicable features to be tested: Module: Project Information Associated Programs: Workorder Details, Project worksheet, PSPPH, QGBM, Project Retrospective.
Proj. ID
Details,
ID
Test Case
1
Work order Details -
1.1
Enter Project ID to Raise Work Order/click on Raise work order link
Project Work order window will open
1.2
Enter all the details & submit the form
If Intender signed then mail will be triggered to reviewer. If not signed mail won’t be triggered & the work order won’t be submitted for review.
1.3
click on “FOR REVIEW” work order link / click on the mail URL
Work order details will open
1.4
Reviewer will take action
Mail will be triggered based on reviewer sign status.If “yes” mail will be triggered to approver. Else mail will be triggered to the intender
1.5
If mail comes back to intender he will again change the work order & submits it.
Mail will be reviewer again
1.6
click on “FOR Approval” work order link / click on the mail URL
Work order details will open
1.7
Approver will take action
If “yes” mail will be triggered to MQA Designates and TSA. Else mail will be triggered back to the intender. And this cycle will continue till it is approved.
SCI. ID NTTEST
S. No.
Expected Result
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triggered
Estimation
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to
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1.8
Click on “Approved “ link
2
Project Details
2.1
Click “Project Details” Link, Click on the project name.
The Project Repository form will open.
2.2
Enter the project detail and press save or submit button.
The details has to be entered in the backend.
2.3
Red – stage(New)
NA
Initial
The approved workorder will be shown in a non editable text. From there workorder can be revised.
Yellow – Half filled (Saved State) Green – Holds all the Information(Submitt ed Sate)
Proj. ID
3
Estimation Worksheet
3.1
Click link.
“Attach”
This will open the form to Attach the Estimation Worksheet file to that project.
3.2
Click the browse button and select the file which u want to attach, and press submit.
This will copy the file to the server.
3.3
Click the “Update” link and click on the project.
Opens the form to update the Estimation worksheet attachment.
3.4
Do as in 3.2
Same as in 3.2
3.5
Click on “Estimation Worksheet” link. The default view “view” will be
This will open the Estimation Worksheet, which is attached with the Project.
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enabled. Click on the Project Name. 3.6
Click link.
4
SPP
on
“Delete”
This Projects with attachments will be listed ,if u click any project from the list a alert message will be called “ Sure you want to delete the file ?“ with the Option Ok and cancel. If clicked Ok the Estimation Worksheet Attachment will be deleted , if cancel clicked the action will be stopped. The Actual result will be same like the testcase no 3.
Same testcases has to be followed like testcase no 3. 5
PSPH
The Actual result will be same like the testcase no 3.
Same testcases has to be followed like testcase no 3. 6
PSPPH
The actual result will be same like the testcase no 3.
This document will be done only for New Technology Process.
Same testcases has to be followed like testcase no 3. 7
QGBM
The actual result will be same like the testcase no 3.
Same testcases has to be followed like testcase no 3.
Proj. ID
8
Project Retrospective
8.1
Click on the “Create” link, click the project on which you want to create
SCI. ID NTTEST
S. No.
Open the Retrospection form.
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Projects
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Project Retrospective. 8.2
select the project retrospective stage.
If the retrospective exists for the selected stage it will popup the error message. If not it will create the retrospective for that stage.
8.3
Click on “View” link. Click the project and the stage of the retrospective you want to view.
It will show the retrospective form on which u can able to view and edit the retrospective details.
Module: Audit Planning & Monitoring Associated Programs: Project Audit Planning, Fact Recording Sheet, Close/Follow-up NC, View NC, Create Project Report, View Project Report, QR Plan
Proj. ID
ID
Test Case
9
Project Planning
9.1
Click on the project for which new plan has to be created
New Window will open with scheduled start date, end date & Planned effort
9.2
Enter all the details & submit the form.
It will trigger mail to Audit Area Rep. & CC to QR based on user Confirmation status.(if yes mail will be sent otherwise no mail wil be sent)
9.3
Modify the Audit Plan-Enter all the details for Revision/ Completion
It will trigger mail to Audit Area Rep. & CC to QR based on user Confirmation status.(if yes mail will be sent otherwise no mail will be sent)
10
Fact Sheet
1 0.1
Click on the link “Fact Recording
SCI. ID NTTEST
Expected Result
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Audit
Recording
S. No.
Fact Recording open
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Sheet” 1 0.2
Enter all the details & submit
It will trigger mail to Audit Area Rep. & CC to QR based on user Confirmation Status.(if yes mail will be sent otherwise no mail will be sent)
11
Close-Follow up NC
1 1.1
Click on any project Link pertaining to the project
Project Fact Recording sheet will appear .
1 1.2
Click on any of the links-
The finding will be locked. Entry of corrective actions to be taken
1. convert to NC 2. Convert to Observations
The finding will be locked. Entry of corrective actions to be taken
3. Close findings
Findings will be closed
12
View NC
1 2.1
Click on “View NC”
List of Projects will appear with hyperlinks to NCs.
1 2.2
Click on “NC Note No”
NC closure form will open with all the details.
1 2.3
Fill up all the details including “NC Follow up” & Document Reference “ & click on submit button
The NC Status will be closed
Module: Support Services Associated Programs: Support Services Details, Fact Recording Sheet, Close/Follow-up NC, View NC
Proj. ID
ID
Test Case
13
Support Services
SCI. ID NTTEST
S. No.
Expected Result
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13.1
Click on Support Service name.
Opens the Support service details form on which we can edit the details.
13.2
Edit the Support service detail and submit.
Updates the details in the database (back end).
14
Fact Recording Sheet
14.1
Click on the Support service name.
Opens the Fact Recording Sheet Report page.
14.2
Click “Create New” button.
Opens the Fact Recording Sheet
14.3
Enter the Data and press submit.
Mail will sent to the Audit Representative about the Facts information.
14.4
Click “Summary Mail”.
Summarized mail will be sent to the PL of that project for that Facts alone.
14.5
Select the action from the combo box.
Opens corresponding form for action.
14.6
Enter the details on the form and press submit.
Stores the data entered in the database.
15
Close/Follow-up NC
15.1
Click on the project name.
Opens the Project Non Conformance Report which will list only OPEN NC’s .
15.2
Click on the NC Note no.
Opens the NC form for follow up.
15.3
Enter the details and Click submit button.
Updates the backend with the follow up of NC data.
16
View NC
16.1
Click
SCI. ID NTTEST
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S. No.
the
Opens the Project Non conformance report on which
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16.2
Test Procedure - Template
Project name
we can see NC’s of all Status.
Click on the NC Note no.
Opens the NC form on which we can edit the details, depend on the NC status.
Module: Process Improvement Associated Programs: QSM Deviation, QSM Feedback, Internal Tool Feedback, Customer Complaints
Proj. ID
ID
Test Case
17
QSM Deviation-
1 7.1
Click Create under the module QSM Deviation
All the approved projects for which deviations can be created will listed. Only the Project members can created a deviation for the respective project.
1 7.2
Click the project for which deviation has to be created.
A window will Open which will have the generated deviation id, which will be in the format USERID/GENERATED NUMBER.
1 7.3
Enter all the details and submit for review.
If Intender signed then mail will be triggered to reviewer. If not signed mail won’t be triggered & the work order won’t be submitted for review.
1 7.4
click on “VIEW link / click on the mail URL
All the deviation created will be displayed project wise, if click the project the deviations for the respective project will be listed with their status.
1 7.5
Reviewer will take action
Mail will be triggered based on reviewer sign status. If “yes” mail will be triggered to approver. Else mail will be triggered to the intender
1 7.6
If mail comes back to intender he will again change the
Mail will be reviewer again
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S. No.
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triggered
Rema rks
to
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Proj. ID
Test Procedure - Template
&
1 7.7
To approve follow 1.4 / click on the mail URL
Deviation shown
1 7.8
Approver will take action
If “yes” mail will be triggered to Intender and Reviewer Else mail will be triggered back to the intender. And this cycle will continue till it is approved.
1 7.9
Approved deviation s
The approved deviation will be shown in a non-editable text.
18
QSM Feedback -
1 8.1
Enter Feedback for a Particular Review Item of a Stage of Process Model
Feedback will be saved with the Suggestion
1 8.2
Attach Feedback in a form of a file
File attached and indicating an icon for changes
1 8.3
Not entering the Name of the Person who entered Feedback
Should take Anonymous as Default
1 8.4
Reviewer taking action on the QSM Feedback
Review results saving and change of status according to reviewal status
1 8.5
Approver action on QSM Feedback
Approval results saving with reasons if not approved and change of status accordingly
19
Internal Feedback
1 9.1
Tool Feedback for particular Tool
Accept the Suggestion, any)
1 9.2
Feedback raised not willing to give own name
Take Anonymous as default
1 9.3
Reviewer entering action to be taken with details on
Details to be accepted and the status of Feedback to be changed to “Waiting of
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Tool
S. No.
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resources required
Approval”
1 9.4
Approver decision on Feedback
Detail of Approval and reason if non Approval to be taken with status change accordingly
20
Customer Complaints
2 0.1
Customer Complaint raised by Project member
Saving of details with suggestion, Reported by person, and person responsible and category
2 0.2
Customer Complaint Action with Person Responsible
Saving of detail of action taken, preventive action to be taken and status of complaint.
Module: Reports Associated Programs: Project Based, Open NC Status, NC Status Consolidated, NC Closure Duration, SQA Monitoring, SnapShot Report.
Proj. ID
ID
Test Case
21
Project Based
21.1
Click on “Location wise” link, select the location and press “Generate” button.
Shows the information based location selection.
Projects on the
21.2
Click on “Statuswise” link, select the Status and press “Generate” button.
Shows the information based Status selection.
Projects on the
21.3
Click on “Process Model wise” link, select the Process Model and press “Generate” button.
Shows the Projects information based on the Process Model selection.
21.4
Click “Typewise”
Shows the Projects information based on the Type
SCI. ID NTTEST
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on link,
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Proj. ID
Test Procedure - Template
selection.
22
Open NC Status
22.1
Click on ”Projectwise”, select the Project and press “Generate Report” button.
Shows the selected project NC information with the link to NC - Form.
22.2
Click on ”Project Managerwise”, select the Project Manager and press “Generate Report” button.
Shows the selected PM’s NC – Details by Project wise with link to NC form.
22.3
Click on ”Quality Reviewer wise”, select the Quality Reviewer and press “Generate Report” button.
Shows the selected QR’s NC Details by Project wise with link to NC form.
22.4
Click on ”Location wise”, select the Location and press “Generate Report” button.
Shows the selected Location’s Project wise NC details with the link to NC form.
23
NC Status Consolidated
23.1
Select Month, Year and Location and click generate Report.
24
NC Closure Duration.
24.1
Click on “NC Cyclewise” link, select location and Audit cycle number then press “Generate Report” button.
SCI. ID NTTEST
S. No.
–
Shows the NC’s count on raised, Closed etc., and Not Agreed NC’s with the link to the NC form.
Shows the Minor, Major, and overall NC’s, Average, maximum, and Minimum time of Closure duration for the selected location and Audit cycle number.
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24.2
Click on “Projectwise” link, select the project and press “Generate Report” button.
25
SQA Monitoring
25.1
Click on “Actual Vs Planned” link. Select a month and year then click “Generate report” button.
Shows the Actual Vs Planned report Statistics and link to the Activity Report, on the project name.
25.2
Click on the “Startup Audit Elapsed Days” link, enter start date and end date then click “Generate Report” button.
Shows the Project Elapsed days Statistics.
25.3
Click on “SQAG Metrics By Activity” , select month, year, location, and activity then click on “Generate Report” button.
Shows Report data.
25.4
Click on “Defaulters List”, select month and year then click on “Generate Report” button.
Shows the Planned Activity related reports for the selected month and year.
26
SnapShot Report
26.1
Click on the “SnapShot” link.
SCI. ID NTTEST
S. No.
Shows the Minor, Major, and overall NC’s, Average, maximum, and Minimum time of Closure duration for the selected project.
the SQAG Metrics with the Statistical
Opens the SnapShot report as of the current date which consists of Location wise ongoing project, Process Model wise, QR wise etc.,
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Module: Administration Associated Programs: Project Information, Audit, Support Service, Roles ID
Test Case
27
Project Information
2 7.1
Select a parameter from the dropdown combo box.
The Corresponding Master details will be showed with the Add, Modify and Delete options, with the default selection or Add option.
2 7.2
Type in the data and press “>>” button.
The data will be added in that database for that specific parameter.
2 7.3
Click on “Modify” link.
Opens the Modification page.
2 7.4
Select a the data from the list box on which u want to make modification, and edit the data in the text box and press “<<” button.
The data will be updated in the back end for that specific parameter.
2 7.5
Click link.
“Delete”
The Deletion page will be displayed.
2 7.6
Select the data u want to delete and press the “Delete” button.
The data will be updated with delete flag as 1 which specifies that the data has been deleted from further use.
28
Audit
The actual result will be same like the testcase no 1.
on
Expected Result
the
Rema rks
Same testcases has to be followed like testcase no 1. 29
Proj. ID
Support Service
SCI. ID NTTEST
S. No.
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2 9.1
Click on “Add” link.
Opens the Support service addition form.
2 9.2
Select the project by click the “...” button press “>>”
Adds the project as a support service.
2 9.3
Rest of the things are the same as in the testcase no 1.3,1.4,1.5,1.6.
The actual result will be the same as in the testcase no 1.3,1.4,1.5,1.6 respectively.
30
Process
3 0.1
Follow the same procedure same as in the testcase no 27.1,27.2,27.3,27.4, 27.5,27.6
31
Roles
3 1.1
Click on the “Add” link.
Opens the User Addition form.
3 1.2
Select the name by clicking the “…” button and Select the role from the dropdown. Press submit.
Adds the user in the corresponding table depend on the selection made in the Role dropdown.
3 1.3
Click link.
“Delete”
Opens the user Deletion form.
3 1.4
Select the role from the dropdown and select the associate from the list and press “Delete”.
Marks the particular associate for deletion. So that further use of the associate for that selected role can be restricted.
SCI. ID NTTEST
on
S. No.
The actual result will be the same as in the testcase no 27.1,27.2,27.3,27.4,27.5,27.6 respectively.
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Module:Multiple QR and IQA Audit Plan Associated Programs: Project Audit Planning, Fact Recording sheet, View Nc , View Observations
Proj. ID
ID
Test Case
32
IQA Audits in Audit Planning
3 2.1
Click on the project for which new plan has to be created
New Window will open .Select the Quality Reviewer,IQA Number, & Location etc.
3 2.2
Enter all the details & submit the form.
It will trigger mail to Audit Area Rep. & CC to QR based on user Confirmation status.(if yes mail will be sent otherwise no mail will be sent)
3 2.3
Modify the Audit Plan-Enter all the details for Revision/ Completion
It will trigger mail to Audit Area Rep. & CC to QR based on user Confirmation status.(if yes mail will be sent otherwise no mail will be sent)
3 2.4
Fact Sheet
3 2.5
Click on the link “Fact Recording Sheet”
Fact Recording open
3 2.6
Enter all the details &submit(By selecting the IQA planned audit no the IQA No and location will be displayed
It will trigger mail to Audit Area Rep. & CC to QR based on user Confirmation Status.(if yes mail will be sent otherwise no mail will be sent)
3 2.7
Close-Follow up NC
3 2.8
Click on any project Link pertaining to the project
SCI. ID NTTEST
Expected Result
Rema rks
Recording
S. No.
sheet
will
Project Fact Recording sheet will appear .
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Click on any of the links-
Test Procedure - Template
The finding will be locked. Entry of corrective actions to be taken
4. convert to NC
Proj. ID
5. Convert to Observations
The finding will be locked. Entry of corrective actions to be taken
6. Close findings
Findings will be closed
3 2.1 0
View NC
3 2.1 1
Click on “View NC”
List of Projects will appear with hyperlinks to NCs.
3 2.1 2
Click on “NC Note No”
NC closure form will open with all the details such as IQA NO, Location etc.
3 2.1 3
Fill up all the details including “NC Follow up” & Document Reference “ & click on submit button
The NC Status will be closed
3 2.1 4
View Observations
3 2.1 5
Click on View Observations
List of Projects will appear with hyperlinks to View Observations
3 2.1 6
Click on “OBS Note No”
Observation form will open with all the details such as IQA NO, Location etc.
33
Project Submodules
3 3.1
Click on project details by clicking a project
Project Details screen will open with hyperlinks to create/view submodules
3 3.2
Click on create submodule link
Project Sub-Modules form will open.
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3 3.3
Enter all the details such as Module name,Module start date,module end date,module leader etc and submit the form
The details will be saved in the backend,and redirected to a new screen which has the link to create another module, and view the existing module details
3 3.4
Click on the Audit planning link which is listed on the right side of the frame
A pop-up window will open which has the link to all the modules.
3 3.5
Select the particular module name and then proceed like as test case 9
The actual result will be same as test case no 9
3 3.6
Click the Fact recording sheet link which is listed on the right side of the frame
A pop-up window will open which has the link to all the modules
3 3.7
Select the particular module and then proceed like as test case 10
The actual result will be same as test case no 10
3 3.8
Similarly follow the test case 11 and 12 for Close/Follow up Nc and View Nc after selecting the module from the pop-up window.
The actual result will be same as test case no 11 and 12
3 3.9
Similarly follow the test case 32.14 for view observations after selecting the module from the pop-up window.
The actual result will be same as test case no 32.14
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Wrap-up This sub-section should specify the operations to be performed after the procedure has been executed. Some of these could be:
Proj. ID
Exiting out the item being tested.
Backing-up important files created in course of the test.
Returning the configuration intermediate files etc.).
Other tasks to be done before the start of the next test procedure.
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S. No.
to
the
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pre-test
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References This section should provide references to other project documentation, which can provide more information on the item being tested.
Proj. ID
SCI. ID NTTEST
S. No.
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Definitions and Acronyms This section defines all terms, acronyms and abbreviations used in this document.
Proj. ID
PSPPH
Project Software Process and Planning handbook
QGBM
Quality Goals & Project Bench-Marks
TPR
Test Procedure
TLG
Test Log
RSD
Requirement Specification Document
NA
Not Applicable
SCI. ID NTTEST
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Annexures This section may contain information specific to the project such as:
Proj. ID
Data specially prepared for carrying out the tests.
Tables to enter observations or data displayed.
Forms and templates that can be used for the testing.
Test scripts.
SCI. ID NTTEST
S. No.
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Change Log Old Version No.
Proj. ID
SCI. ID NTTEST
Changes Effected
S. No.
Page Number
New Version No.
Doc. Version Page 29 of 34
Effective date
Remarks
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Wrap-up This sub-section should specify the operations to be performed after the procedure has been executed. Some of these could be:
Proj. ID
Exiting out the item being tested.
Backing-up important files created in course of the test.
Returning the configuration intermediate files etc.).
Other tasks to be done before the start of the next test procedure.
SCI. ID NTTEST
S. No.
to
the
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pre-test
environment
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References This section should provide references to other project documentation, which can provide more information on the item being tested.
Proj. ID
SCI. ID NTTEST
S. No.
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Definitions and Acronyms This section defines all terms, acronyms and abbreviations used in this document.
Proj. ID
SCI. ID NTTEST
S. No.
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Annexures This section may contain information specific to the project such as:
Proj. ID
Data specially prepared for carrying out the tests.
Tables to enter observations or data displayed.
Forms and templates that can be used for the testing.
Test scripts.
SCI. ID NTTEST
S. No.
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Change Log Old Version No.
Proj. ID
SCI. ID NTTEST
Changes Effected
S. No.
Page Number
New Version No.
Doc. Version Page 34 of 34
Effective date
Remarks
Form No: QTNTTEST.DOC/7.0 w. e. f. April 24, 2000
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QSmart
TEST PROCEDURE FOR NEW TECHNOLOGY PROJECTS Ver No. 1.2
PREPARED BY
REVIEWED BY
APPROVED BY
Sivaraman G
Sambit Mishra
Emani Sarathy
Team Member
Project Leader
Project Manager
NAME ROLE SIGNATURE 15/6/2001
DATE
Approved and Issued By: MQA Date: April 24, 2000
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Table Of Contents
OVERVIEW........................................................................................................................3 Purpose.................................................................................................................................3 Scope.....................................................................................................................................3 TEST PRE-REQUISITES.................................................................................................4 DETAILS OF TEST CASES..............................................................................................5 Features Tested.....................................................................................................................5 Execution..............................................................................................................................5 WRAP-UP.........................................................................................................................25 REFERENCES.................................................................................................................26 DEFINITIONS AND ACRONYMS................................................................................27 ANNEXURES...................................................................................................................28 CHANGE LOG.................................................................................................................29 WRAP-UP.........................................................................................................................30 REFERENCES.................................................................................................................31 DEFINITIONS AND ACRONYMS................................................................................32 ANNEXURES...................................................................................................................33 CHANGE LOG.................................................................................................................34
Proj. ID
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S. No.
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Overview This sub-section should specify the following:
Purpose This procedure tells about the different test cases to be executed for the successful implementation of QSmart
Scope All the user Interfaces
Proj. ID
SCI. ID NTTEST
S. No.
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Test Pre-Requisites This sub-section should state all the key events occurred before execution of the test procedure. Some examples of such events are:
Proj. ID
Mobilization of all resources required to start the procedure.
Completion of all preparatory activities (for example, booting the system, loading software to be tested, invoking windows, creating and validating test data etc.).
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Details of Test Cases Features Tested This sub-section should state the specific features tested by the current test case. For all the features specified here, test cases will be given in the next section.
Execution Execution details of a test case depend on the application and hence can vary widely. The application could be a batch job, or an interactive one calling for online inputs, or a client-server job calling for a totally different approach. Given the wide diversity of tests, it is not advisable to impose a standard. However, it is suggested that irrespective of nature of the test case, the following minimum information be recorded about the execution details of the test case:
All details about every activity to be done (what is to be done, when, how etc.)
Data and other input to be given, if any.
Behavior expected of the system.
Evaluation procedure, for interpreting the results.
Control decisions: When to start, end, suspend, resume, rerun the test; actions to be taken in case of exceptional situations.
Any other relevant aspect.
Two key activities in the stated list need special attention. One is recording or noting down the output behavior of the system. The other is saving or backing up specific portions of the test environment (inputs, intermediate outputs, screens, reports, files created etc.). If the test designer expects the test team to record or note down the behavior observed in a particular format, then he/she should provide samples of such forms as Annexures to the test procedure, along with clear instructions on how the recording should be done. As an example, a blank form is provided in Annexure A to this document. If portions of the test have to be backed up, then this sub-section should provide specific instructions about these aspects, along with details of the medium to be used (forms, reports, floppies, tapes etc.). As stated earlier, if the current test case is to be broken down into sub-tests, the above information should be provided for every sub-test in the current test case.
Proj. ID
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S. No.
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The information can be presented in the form of the following table with all applicable features to be tested: Module: Project Information Associated Programs: Workorder Details, Project worksheet, PSPPH, QGBM, Project Retrospective.
Proj. ID
Details,
ID
Test Case
1
Work order Details -
1.1
Enter Project ID to Raise Work Order/click on Raise work order link
Project Work order window will open
1.2
Enter all the details & submit the form
If Intender signed then mail will be triggered to reviewer. If not signed mail won’t be triggered & the work order won’t be submitted for review.
1.3
click on “FOR REVIEW” work order link / click on the mail URL
Work order details will open
1.4
Reviewer will take action
Mail will be triggered based on reviewer sign status.If “yes” mail will be triggered to approver. Else mail will be triggered to the intender
1.5
If mail comes back to intender he will again change the work order & submits it.
Mail will be reviewer again
1.6
click on “FOR Approval” work order link / click on the mail URL
Work order details will open
1.7
Approver will take action
If “yes” mail will be triggered to MQA Designates and TSA. Else mail will be triggered back to the intender. And this cycle will continue till it is approved.
SCI. ID NTTEST
S. No.
Expected Result
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Estimation
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1.8
Click on “Approved “ link
2
Project Details
2.1
Click “Project Details” Link, Click on the project name.
The Project Repository form will open.
2.2
Enter the project detail and press save or submit button.
The details has to be entered in the backend.
2.3
Red – stage(New)
NA
Initial
The approved workorder will be shown in a non editable text. From there workorder can be revised.
Yellow – Half filled (Saved State) Green – Holds all the Information(Submitt ed Sate)
Proj. ID
3
Estimation Worksheet
3.1
Click link.
“Attach”
This will open the form to Attach the Estimation Worksheet file to that project.
3.2
Click the browse button and select the file which u want to attach, and press submit.
This will copy the file to the server.
3.3
Click the “Update” link and click on the project.
Opens the form to update the Estimation worksheet attachment.
3.4
Do as in 3.2
Same as in 3.2
3.5
Click on “Estimation Worksheet” link. The default view “view” will be
This will open the Estimation Worksheet, which is attached with the Project.
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enabled. Click on the Project Name. 3.6
Click link.
4
SPP
on
“Delete”
This Projects with attachments will be listed ,if u click any project from the list a alert message will be called “ Sure you want to delete the file ?“ with the Option Ok and cancel. If clicked Ok the Estimation Worksheet Attachment will be deleted , if cancel clicked the action will be stopped. The Actual result will be same like the testcase no 3.
Same testcases has to be followed like testcase no 3. 5
PSPH
The Actual result will be same like the testcase no 3.
Same testcases has to be followed like testcase no 3. 6
PSPPH
The actual result will be same like the testcase no 3.
This document will be done only for New Technology Process.
Same testcases has to be followed like testcase no 3. 7
QGBM
The actual result will be same like the testcase no 3.
Same testcases has to be followed like testcase no 3.
Proj. ID
8
Project Retrospective
8.1
Click on the “Create” link, click the project on which you want to create
SCI. ID NTTEST
S. No.
Open the Retrospection form.
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Projects
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Project Retrospective. 8.2
select the project retrospective stage.
If the retrospective exists for the selected stage it will popup the error message. If not it will create the retrospective for that stage.
8.3
Click on “View” link. Click the project and the stage of the retrospective you want to view.
It will show the retrospective form on which u can able to view and edit the retrospective details.
Module: Audit Planning & Monitoring Associated Programs: Project Audit Planning, Fact Recording Sheet, Close/Follow-up NC, View NC, Create Project Report, View Project Report, QR Plan
Proj. ID
ID
Test Case
9
Project Planning
9.1
Click on the project for which new plan has to be created
New Window will open with scheduled start date, end date & Planned effort
9.2
Enter all the details & submit the form.
It will trigger mail to Audit Area Rep. & CC to QR based on user Confirmation status.(if yes mail will be sent otherwise no mail wil be sent)
9.3
Modify the Audit Plan-Enter all the details for Revision/ Completion
It will trigger mail to Audit Area Rep. & CC to QR based on user Confirmation status.(if yes mail will be sent otherwise no mail will be sent)
10
Fact Sheet
1 0.1
Click on the link “Fact Recording
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Expected Result
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Audit
Recording
S. No.
Fact Recording open
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Sheet” 1 0.2
Enter all the details & submit
It will trigger mail to Audit Area Rep. & CC to QR based on user Confirmation Status.(if yes mail will be sent otherwise no mail will be sent)
11
Close-Follow up NC
1 1.1
Click on any project Link pertaining to the project
Project Fact Recording sheet will appear .
1 1.2
Click on any of the links-
The finding will be locked. Entry of corrective actions to be taken
1. convert to NC 2. Convert to Observations
The finding will be locked. Entry of corrective actions to be taken
3. Close findings
Findings will be closed
12
View NC
1 2.1
Click on “View NC”
List of Projects will appear with hyperlinks to NCs.
1 2.2
Click on “NC Note No”
NC closure form will open with all the details.
1 2.3
Fill up all the details including “NC Follow up” & Document Reference “ & click on submit button
The NC Status will be closed
Module: Support Services Associated Programs: Support Services Details, Fact Recording Sheet, Close/Follow-up NC, View NC
Proj. ID
ID
Test Case
13
Support Services
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S. No.
Expected Result
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13.1
Click on Support Service name.
Opens the Support service details form on which we can edit the details.
13.2
Edit the Support service detail and submit.
Updates the details in the database (back end).
14
Fact Recording Sheet
14.1
Click on the Support service name.
Opens the Fact Recording Sheet Report page.
14.2
Click “Create New” button.
Opens the Fact Recording Sheet
14.3
Enter the Data and press submit.
Mail will sent to the Audit Representative about the Facts information.
14.4
Click “Summary Mail”.
Summarized mail will be sent to the PL of that project for that Facts alone.
14.5
Select the action from the combo box.
Opens corresponding form for action.
14.6
Enter the details on the form and press submit.
Stores the data entered in the database.
15
Close/Follow-up NC
15.1
Click on the project name.
Opens the Project Non Conformance Report which will list only OPEN NC’s .
15.2
Click on the NC Note no.
Opens the NC form for follow up.
15.3
Enter the details and Click submit button.
Updates the backend with the follow up of NC data.
16
View NC
16.1
Click
SCI. ID NTTEST
on
S. No.
the
Opens the Project Non conformance report on which
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16.2
Test Procedure - Template
Project name
we can see NC’s of all Status.
Click on the NC Note no.
Opens the NC form on which we can edit the details, depend on the NC status.
Module: Process Improvement Associated Programs: QSM Deviation, QSM Feedback, Internal Tool Feedback, Customer Complaints
Proj. ID
ID
Test Case
17
QSM Deviation-
1 7.1
Click Create under the module QSM Deviation
All the approved projects for which deviations can be created will listed. Only the Project members can created a deviation for the respective project.
1 7.2
Click the project for which deviation has to be created.
A window will Open which will have the generated deviation id, which will be in the format USERID/GENERATED NUMBER.
1 7.3
Enter all the details and submit for review.
If Intender signed then mail will be triggered to reviewer. If not signed mail won’t be triggered & the work order won’t be submitted for review.
1 7.4
click on “VIEW link / click on the mail URL
All the deviation created will be displayed project wise, if click the project the deviations for the respective project will be listed with their status.
1 7.5
Reviewer will take action
Mail will be triggered based on reviewer sign status. If “yes” mail will be triggered to approver. Else mail will be triggered to the intender
1 7.6
If mail comes back to intender he will again change the
Mail will be reviewer again
SCI. ID NTTEST
S. No.
Expected Result
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triggered
Rema rks
to
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Controlled Copy deviation submits it.
Proj. ID
Test Procedure - Template
&
1 7.7
To approve follow 1.4 / click on the mail URL
Deviation shown
1 7.8
Approver will take action
If “yes” mail will be triggered to Intender and Reviewer Else mail will be triggered back to the intender. And this cycle will continue till it is approved.
1 7.9
Approved deviation s
The approved deviation will be shown in a non-editable text.
18
QSM Feedback -
1 8.1
Enter Feedback for a Particular Review Item of a Stage of Process Model
Feedback will be saved with the Suggestion
1 8.2
Attach Feedback in a form of a file
File attached and indicating an icon for changes
1 8.3
Not entering the Name of the Person who entered Feedback
Should take Anonymous as Default
1 8.4
Reviewer taking action on the QSM Feedback
Review results saving and change of status according to reviewal status
1 8.5
Approver action on QSM Feedback
Approval results saving with reasons if not approved and change of status accordingly
19
Internal Feedback
1 9.1
Tool Feedback for particular Tool
Accept the Suggestion, any)
1 9.2
Feedback raised not willing to give own name
Take Anonymous as default
1 9.3
Reviewer entering action to be taken with details on
Details to be accepted and the status of Feedback to be changed to “Waiting of
SCI. ID NTTEST
created
will
be
Tool
S. No.
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resources required
Approval”
1 9.4
Approver decision on Feedback
Detail of Approval and reason if non Approval to be taken with status change accordingly
20
Customer Complaints
2 0.1
Customer Complaint raised by Project member
Saving of details with suggestion, Reported by person, and person responsible and category
2 0.2
Customer Complaint Action with Person Responsible
Saving of detail of action taken, preventive action to be taken and status of complaint.
Module: Reports Associated Programs: Project Based, Open NC Status, NC Status Consolidated, NC Closure Duration, SQA Monitoring, SnapShot Report.
Proj. ID
ID
Test Case
21
Project Based
21.1
Click on “Location wise” link, select the location and press “Generate” button.
Shows the information based location selection.
Projects on the
21.2
Click on “Statuswise” link, select the Status and press “Generate” button.
Shows the information based Status selection.
Projects on the
21.3
Click on “Process Model wise” link, select the Process Model and press “Generate” button.
Shows the Projects information based on the Process Model selection.
21.4
Click “Typewise”
Shows the Projects information based on the Type
SCI. ID NTTEST
Expected Result
on link,
S. No.
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Proj. ID
Test Procedure - Template
selection.
22
Open NC Status
22.1
Click on ”Projectwise”, select the Project and press “Generate Report” button.
Shows the selected project NC information with the link to NC - Form.
22.2
Click on ”Project Managerwise”, select the Project Manager and press “Generate Report” button.
Shows the selected PM’s NC – Details by Project wise with link to NC form.
22.3
Click on ”Quality Reviewer wise”, select the Quality Reviewer and press “Generate Report” button.
Shows the selected QR’s NC Details by Project wise with link to NC form.
22.4
Click on ”Location wise”, select the Location and press “Generate Report” button.
Shows the selected Location’s Project wise NC details with the link to NC form.
23
NC Status Consolidated
23.1
Select Month, Year and Location and click generate Report.
24
NC Closure Duration.
24.1
Click on “NC Cyclewise” link, select location and Audit cycle number then press “Generate Report” button.
SCI. ID NTTEST
S. No.
–
Shows the NC’s count on raised, Closed etc., and Not Agreed NC’s with the link to the NC form.
Shows the Minor, Major, and overall NC’s, Average, maximum, and Minimum time of Closure duration for the selected location and Audit cycle number.
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24.2
Click on “Projectwise” link, select the project and press “Generate Report” button.
25
SQA Monitoring
25.1
Click on “Actual Vs Planned” link. Select a month and year then click “Generate report” button.
Shows the Actual Vs Planned report Statistics and link to the Activity Report, on the project name.
25.2
Click on the “Startup Audit Elapsed Days” link, enter start date and end date then click “Generate Report” button.
Shows the Project Elapsed days Statistics.
25.3
Click on “SQAG Metrics By Activity” , select month, year, location, and activity then click on “Generate Report” button.
Shows Report data.
25.4
Click on “Defaulters List”, select month and year then click on “Generate Report” button.
Shows the Planned Activity related reports for the selected month and year.
26
SnapShot Report
26.1
Click on the “SnapShot” link.
SCI. ID NTTEST
S. No.
Shows the Minor, Major, and overall NC’s, Average, maximum, and Minimum time of Closure duration for the selected project.
the SQAG Metrics with the Statistical
Opens the SnapShot report as of the current date which consists of Location wise ongoing project, Process Model wise, QR wise etc.,
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Module: Administration Associated Programs: Project Information, Audit, Support Service, Roles ID
Test Case
27
Project Information
2 7.1
Select a parameter from the dropdown combo box.
The Corresponding Master details will be showed with the Add, Modify and Delete options, with the default selection or Add option.
2 7.2
Type in the data and press “>>” button.
The data will be added in that database for that specific parameter.
2 7.3
Click on “Modify” link.
Opens the Modification page.
2 7.4
Select a the data from the list box on which u want to make modification, and edit the data in the text box and press “<<” button.
The data will be updated in the back end for that specific parameter.
2 7.5
Click link.
“Delete”
The Deletion page will be displayed.
2 7.6
Select the data u want to delete and press the “Delete” button.
The data will be updated with delete flag as 1 which specifies that the data has been deleted from further use.
28
Audit
The actual result will be same like the testcase no 1.
on
Expected Result
the
Rema rks
Same testcases has to be followed like testcase no 1. 29
Proj. ID
Support Service
SCI. ID NTTEST
S. No.
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Test Procedure - Template
2 9.1
Click on “Add” link.
Opens the Support service addition form.
2 9.2
Select the project by click the “...” button press “>>”
Adds the project as a support service.
2 9.3
Rest of the things are the same as in the testcase no 1.3,1.4,1.5,1.6.
The actual result will be the same as in the testcase no 1.3,1.4,1.5,1.6 respectively.
30
Process
3 0.1
Follow the same procedure same as in the testcase no 27.1,27.2,27.3,27.4, 27.5,27.6
31
Roles
3 1.1
Click on the “Add” link.
Opens the User Addition form.
3 1.2
Select the name by clicking the “…” button and Select the role from the dropdown. Press submit.
Adds the user in the corresponding table depend on the selection made in the Role dropdown.
3 1.3
Click link.
“Delete”
Opens the user Deletion form.
3 1.4
Select the role from the dropdown and select the associate from the list and press “Delete”.
Marks the particular associate for deletion. So that further use of the associate for that selected role can be restricted.
SCI. ID NTTEST
on
S. No.
The actual result will be the same as in the testcase no 27.1,27.2,27.3,27.4,27.5,27.6 respectively.
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Module:Multiple QR and IQA Audit Plan Associated Programs: Project Audit Planning, Fact Recording sheet, View Nc , View Observations
Proj. ID
ID
Test Case
32
IQA Audits in Audit Planning
3 2.1
Click on the project for which new plan has to be created
New Window will open .Select the Quality Reviewer,IQA Number, & Location etc.
3 2.2
Enter all the details & submit the form.
It will trigger mail to Audit Area Rep. & CC to QR based on user Confirmation status.(if yes mail will be sent otherwise no mail will be sent)
3 2.3
Modify the Audit Plan-Enter all the details for Revision/ Completion
It will trigger mail to Audit Area Rep. & CC to QR based on user Confirmation status.(if yes mail will be sent otherwise no mail will be sent)
3 2.4
Fact Sheet
3 2.5
Click on the link “Fact Recording Sheet”
Fact Recording open
3 2.6
Enter all the details &submit(By selecting the IQA planned audit no the IQA No and location will be displayed
It will trigger mail to Audit Area Rep. & CC to QR based on user Confirmation Status.(if yes mail will be sent otherwise no mail will be sent)
3 2.7
Close-Follow up NC
3 2.8
Click on any project Link pertaining to the project
SCI. ID NTTEST
Expected Result
Rema rks
Recording
S. No.
sheet
will
Project Fact Recording sheet will appear .
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Form No: QTNTTEST/7.0 w. e. f. April 24, 2000
Cognizant Technology Solutions
Controlled Copy 3 2.9
Click on any of the links-
Test Procedure - Template
The finding will be locked. Entry of corrective actions to be taken
4. convert to NC
Proj. ID
5. Convert to Observations
The finding will be locked. Entry of corrective actions to be taken
6. Close findings
Findings will be closed
3 2.1 0
View NC
3 2.1 1
Click on “View NC”
List of Projects will appear with hyperlinks to NCs.
3 2.1 2
Click on “NC Note No”
NC closure form will open with all the details such as IQA NO, Location etc.
3 2.1 3
Fill up all the details including “NC Follow up” & Document Reference “ & click on submit button
The NC Status will be closed
3 2.1 4
View Observations
3 2.1 5
Click on View Observations
List of Projects will appear with hyperlinks to View Observations
3 2.1 6
Click on “OBS Note No”
Observation form will open with all the details such as IQA NO, Location etc.
33
Project Submodules
3 3.1
Click on project details by clicking a project
Project Details screen will open with hyperlinks to create/view submodules
3 3.2
Click on create submodule link
Project Sub-Modules form will open.
SCI. ID NTTEST
S. No.
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Cognizant Technology Solutions
Proj. ID
Controlled Copy
Test Procedure - Template
3 3.3
Enter all the details such as Module name,Module start date,module end date,module leader etc and submit the form
The details will be saved in the backend,and redirected to a new screen which has the link to create another module, and view the existing module details
3 3.4
Click on the Audit planning link which is listed on the right side of the frame
A pop-up window will open which has the link to all the modules.
3 3.5
Select the particular module name and then proceed like as test case 9
The actual result will be same as test case no 9
3 3.6
Click the Fact recording sheet link which is listed on the right side of the frame
A pop-up window will open which has the link to all the modules
3 3.7
Select the particular module and then proceed like as test case 10
The actual result will be same as test case no 10
3 3.8
Similarly follow the test case 11 and 12 for Close/Follow up Nc and View Nc after selecting the module from the pop-up window.
The actual result will be same as test case no 11 and 12
3 3.9
Similarly follow the test case 32.14 for view observations after selecting the module from the pop-up window.
The actual result will be same as test case no 32.14
SCI. ID NTTEST
S. No.
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Cognizant Technology Solutions
Proj. ID
Controlled Copy
SCI. ID NTTEST
S. No.
Doc. Version Page 22 of 34
Test Procedure - Template
Form No: QTNTTEST.DOC/7.0 w. e. f. April 24, 2000
Cognizant Technology Solutions
Proj. ID
Controlled Copy
SCI. ID NTTEST
S. No.
Doc. Version Page 23 of 34
Test Procedure - Template
Form No: QTNTTEST/7.0 w. e. f. April 24, 2000
Cognizant Technology Solutions
Proj. ID
Controlled Copy
SCI. ID NTTEST
S. No.
Doc. Version Page 24 of 34
Test Procedure - Template
Form No: QTNTTEST.DOC/7.0 w. e. f. April 24, 2000
Cognizant Technology Solutions
Controlled Copy
Test Procedure - Template
Wrap-up This sub-section should specify the operations to be performed after the procedure has been executed. Some of these could be:
Proj. ID
Exiting out the item being tested.
Backing-up important files created in course of the test.
Returning the configuration intermediate files etc.).
Other tasks to be done before the start of the next test procedure.
SCI. ID NTTEST
S. No.
to
the
Doc. Version Page 25 of 34
pre-test
environment
(deleting
Form No: QTNTTEST/7.0 w. e. f. April 24, 2000
Cognizant Technology Solutions
Controlled Copy
Test Procedure - Template
References This section should provide references to other project documentation, which can provide more information on the item being tested.
Proj. ID
SCI. ID NTTEST
S. No.
Doc. Version Page 26 of 34
Form No: QTNTTEST.DOC/7.0 w. e. f. April 24, 2000
Cognizant Technology Solutions
Controlled Copy
Test Procedure - Template
Definitions and Acronyms This section defines all terms, acronyms and abbreviations used in this document.
Proj. ID
PSPPH
Project Software Process and Planning handbook
QGBM
Quality Goals & Project Bench-Marks
TPR
Test Procedure
TLG
Test Log
RSD
Requirement Specification Document
NA
Not Applicable
SCI. ID NTTEST
S. No.
Doc. Version Page 27 of 34
Form No: QTNTTEST/7.0 w. e. f. April 24, 2000
Cognizant Technology Solutions
Controlled Copy
Test Procedure - Template
Annexures This section may contain information specific to the project such as:
Proj. ID
Data specially prepared for carrying out the tests.
Tables to enter observations or data displayed.
Forms and templates that can be used for the testing.
Test scripts.
SCI. ID NTTEST
S. No.
Doc. Version Page 28 of 34
Form No: QTNTTEST.DOC/7.0 w. e. f. April 24, 2000
Cognizant Technology Solutions
Controlled Copy
Test Procedure - Template
Change Log Old Version No.
Proj. ID
SCI. ID NTTEST
Changes Effected
S. No.
Page Number
New Version No.
Doc. Version Page 29 of 34
Effective date
Remarks
Form No: QTNTTEST/7.0 w. e. f. April 24, 2000
Cognizant Technology Solutions
Controlled Copy
Test Procedure - Template
Wrap-up This sub-section should specify the operations to be performed after the procedure has been executed. Some of these could be:
Proj. ID
Exiting out the item being tested.
Backing-up important files created in course of the test.
Returning the configuration intermediate files etc.).
Other tasks to be done before the start of the next test procedure.
SCI. ID NTTEST
S. No.
to
the
Doc. Version Page 30 of 34
pre-test
environment
(deleting
Form No: QTNTTEST.DOC/7.0 w. e. f. April 24, 2000
Cognizant Technology Solutions
Controlled Copy
Test Procedure - Template
References This section should provide references to other project documentation, which can provide more information on the item being tested.
Proj. ID
SCI. ID NTTEST
S. No.
Doc. Version Page 31 of 34
Form No: QTNTTEST/7.0 w. e. f. April 24, 2000
Cognizant Technology Solutions
Controlled Copy
Test Procedure - Template
Definitions and Acronyms This section defines all terms, acronyms and abbreviations used in this document.
Proj. ID
SCI. ID NTTEST
S. No.
Doc. Version Page 32 of 34
Form No: QTNTTEST.DOC/7.0 w. e. f. April 24, 2000
Cognizant Technology Solutions
Controlled Copy
Test Procedure - Template
Annexures This section may contain information specific to the project such as:
Proj. ID
Data specially prepared for carrying out the tests.
Tables to enter observations or data displayed.
Forms and templates that can be used for the testing.
Test scripts.
SCI. ID NTTEST
S. No.
Doc. Version Page 33 of 34
Form No: QTNTTEST/7.0 w. e. f. April 24, 2000
Cognizant Technology Solutions
Controlled Copy
Test Procedure - Template
Change Log Old Version No.
Proj. ID
SCI. ID NTTEST
Changes Effected
S. No.
Page Number
New Version No.
Doc. Version Page 34 of 34
Effective date
Remarks
Form No: QTNTTEST.DOC/7.0 w. e. f. April 24, 2000
