“QAD” QAD is a leading provider of enterprise applications for global manufacturing companies. QAD applications provide critical functionality for managing manufacturing resources and operations within and beyond the enterprise, enabling global manufacturers to collaborate with their customers, suppliers and partners to make and deliver the right product, at the right cost and at the right time. Manufacturers of automotive, consumer products, electronics, food and beverage, industrial and medical products use QAD applications at approximately 5,200 licensed sites in more than 80 countries and in as many as 26 languages. QAD’s goal is to guide the global manufacturing community toward this marketplace vision, with industry thought leadership, and innovative product and service offerings that help drive lean principles across the extended enterprise • QAD Enterprise Financials • QAD Enterprise Financials is a powerful and efficient financial solution providing the ability to manage and control businesses at a local, regional and global level, and supports multi-company, multicurrency, multi-language, multi-tax capabilities, as well as consolidated reporting. • QAD Enterprise Financials ensures regulatory, governmental and SOX/IFRS compliance. It provides flexible and robust reporting, giving decision makers multiple views of their company’s financial position. • QAD Enterprise Financials is seamlessly integrated with the sales and distribution, planning, and manufacturing modules to report the financial implications of the company’s activities
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• QAD Manufacturing Solutions •
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QAD applications are designed to simplify the management and enhance the efficiency of manufacturing resources and operations both within and beyond the enterprise. QAD Manufacturing is the core foundation for numerous modules that make up the complete QAD Enterprise Application suite. QAD Manufacturing provides a total solution for building a strong operational foundation in the area of planning and scheduling, cost management, material control, shop floor control and reporting in various mixed-mode manufacturing environments. Improves manufacturing planning and execution, enabling manufacturers to efficiently coordinate activities and incorporate best practices throughout your operations Enables timely access to accurate critical performance and planning data though centralized access Increases response time to meet changing market demand, improve customer satisfaction
• QAD Supply Chain
• QAD Supply Chain is a comprehensive group of applications that fulfills the diverse materials planning and movement requirements of small or large, multi-national companies.
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Supply Chain is designed to address simple or complex networks with enhanced functionality available as the enterprise grows.
• This solution set delivers functionality and capabilities that help manufacturers drive margin and cost improvements, enhance customer satisfaction, and meet industry compliance requirements
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• Manufacturers
can align demand and supply to support the delivery of the right product, to the right place, at the right time, at the right cost.
• QAD Service & Support Comprehensive service and support strategies enable the ability to provide superior customer care after the sale, providing a key opportunity for businesses to differentiate themselves from the competition. QAD Service and Support (QAD SSM) enables exceptional customer service and support. Designed to ensure customer satisfaction, QAD SSM resolves service calls, manages service queues, and organizes mobile field resources. QAD Service and Support functions include: 1. QAD
Service and Support Management coordinates all interactions related to the support, installation, maintenance and repair of products, to improve customer satisfaction levels, to grow revenue, and to to better manage service costs. 2. QAD Mobile Field Service extends QAD Service and Support Management to mobile field service employees so they can receive assignments, record activities, capture proof of service and order parts from their handheld devices or laptops. 3. QAD Field Service Scheduler provides a graphical scheduling/dispatching tool for field service organizations to improve SLA compliance, better first time fix rates and reduce service costs by getting right people at the right place at the right time with right parts.
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4. QAD Project Realization Management provides a sophisticated
set of tools for creating detailed schedule plans with resource requirements. The Value of Service & Support • • • •
Increase organizational efficiency – automate processes to reduce customer response time and eliminate waste. Improve customer satisfaction – faster access to accurate information facilitating high quality customer service. Enhance revenue opportunities – excellent customer service builds customer loyalty. Lower operational costs – centralize support for warranty administration, tracking contracts, incident management, return handling and issue escalation.
• QAD Enterprise Asset Management QAD Enterprise Asset Management (QAD EAM) is an integrated plant operation solution that enables companies to operate plants more smoothly by keeping equipment running at the lowest cost. QAD EAM manages assets from inception through operations and replacement. The Value of QAD Enterprise Asset Management • • • • •
Manage projects to come in on time and on budget, so equipment can be brought “on-line” quickly Reduce downtime by keeping equipment running, increasing production yield Improve margins with efficiently running equipment, reducing scrap and rework, lowering the cost of goods sold Lower costs through proactive maintenance, lowering repair costs and extending equipment life Optimize inventory via a well-managed MRO supply chain, decreasing inventory levels and purchasing related costs
• QAD Project Controls Management QAD EAM Project Controls Management plans, tracks and controls detailed project budget and spending data for capital or expense projects, providing project engineers with up-to-the-minute costing information. Summary and 4
detailed spending information is displayed at the project or sub-component level. The Value of QAD Project Controls Management • •
Meet On-time delivery and accelerate introduction of new equipment, minimizing risk of delayed revenue Stay within budget by maintaining visibility of current and future spending to control costs before budget is exceeded
• QAD Interoperability QAD Interoperability solutions provide a configuration toolset that enables enterprise and trading partner applications to seamlessly interoperate with QAD Enterprise Applications. This robust solution set leverages standard business rules, simplifies the upgrade process, and enables integration without coding. The Value of QAD Interoperability Solutions • • •
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Reduce costs and lower implementation and maintenance expense through application integration standards Increase efficiency with automated business transactions with trading partners Improve product information management by maintaining productcentric information and relationships of customers, suppliers and the enterprise Create, manage, deliver and customize complex business documents to meet business needs • QAD Analytics and Reporting
With QAD Analytics and Reporting, global manufactures can leverage their data investment with solutions that improve critical visibility and understanding for enhanced decision making. These tools enable companies to quickly view trends within the system and drill down into the data with ease, providing you the flexibility to answer questions as they arise and the accuracy to make informed decisions.
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The Value of QAD Analytics and Reporting • • • •
Enable better alignment of operations with the strategic company direction Maximize business performance by quickly viewing metrics and statistics on key performance measures and data integrity views Minimize business risks by indentifying issues before they become problems with quick views of the system Unify and analyze data from multiple sources across the enterprise giving a single point to view information
Core Modules QAD Analytics and Reporting includes: • •
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Browses – Provide highly flexible ad hoc data views. Quickly see data within the system and tailor the views to answer questions Operational Metrics – A dashboard for viewing various measurements of operational performance including data integrity and real time trends in the system. Providing a quick view to present the information in a simple form of percentages and thresholds Reporting Framework – A toolset for creating reports and forms with an intuitive design tool that allows for the creation and maintenance of any report that may be needed QAD Business Intelligence – Unifies data from multiple sources across the enterprise.; stores historic information to drill in and analyze past performance
• User Interface For most software users, a product's user interface (UI) has the biggest influence on a customer's overall impression of a product.
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The design of a user interface affects the amount of effort the user must expend to provide input for the system and to interpret the output of the system, and how much effort it takes to learn how to do this. A well designed user interface makes the process of using the system effective, efficient, and satisfying. QAD has several types of user interfaces for the different environments where QAD Applications are used: •
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Office Users- QAD .NET UI is Microsoft's latest .NET technology as the foundation for the feature rich user interface and is designed for usability and end user empowerment. It delivers the flexibility that users expect from their applications in an intuitive and easy to use design. New users quickly learn how to use QAD's applications, and existing QAD users become more efficient with this improved user experience. Shop Floor Users- Character terminal data entry, provides the most productive form of heads down data entry for frequently used data application functions, and for integration with character based devices such as barcode readers. Field Users- Microsoft Windows mobile interface provides a standard, intuitive interface to support handheld devices, PDA, Laptops and Tablet PCs often used with our QAD Mobile Field Service product. Web Users- Browser based interface, provides access for customers or suppliers outside the enterprise for collaboration applications like QAD Supply Visualization, QAD Customer Self Service and QAD Demand Management. EDI Users – QAD provides all the tools to connect directly to electronic forms of data input using QXtend.
The Value of QAD's User Interface • • • • •
Improved user experience with QAD Enterprise Applications Powerful customer customization Reduced customer training time Great integration with Microsoft Office applications Allows easy deployment and updates
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• Upgrading to QAD Enterprise Applications 2009 Enterprise Edition • QAD Enterprise Applications 2009 Enterprise Edition (QAD 2009 EE) is the latest version of QAD’s elegant ERP software. • QAD 2009 EE is a comprehensive fully integrated end-to-end solution designed to equip manufacturing companies with 1. 2. 3. 4.
robust financial capabilities, supply chain management, enterprise asset management, and transportation and logistics management.
• QAD 2009 EE enables corporate excellence; strong enough for the global enterprise, yet flexible enough for small- and medium-sized companies.
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