Project #3 Direct Instruction

Brewer 1 Instructor: Tina Brewer Grade: College and beyond Lesson Topic: Requesting official academic transcripts Date: 07/02/2009 Approx time: 45 minutes NOTE: Instruction lesson applies to currently enrolled students only who have access to Flashline Instructional Objective: After instruction and group discussion, the student will be able to: 1. Log in to Flashline 2. Submit an online request for transcripts Materials and Supplies: o Personal computer o Internet access o Flashline Id and password Anticipatory Set: this lesson is only applicable to currently enrolled students. You MUST have access to Flashline and a student tools tab in order to complete the lesson. If you do not please let the instructor know and he/she can provide further instruction for you. Students will be learning how to request transcripts using the student portal (Flashline). Introduction: Requesting transcripts is a very common question asked in the Registrar’s office multiple times, daily. Students need to be made aware of the simple process in order to reduce the amount of time that the Call Center staff spends on the phone guiding students through the process. Current students have the ability to request their college academic transcripts by logging into Flashline. However, for alumni whose accounts have been deactivated they will need to submit written request (fax or mail). Instruction: The teacher will walk the students through the process of requesting transcripts using Flashline once. Students will then use the guided instructions to complete the process on their own.

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Guided Practice 1. Student will need to go to www.kent.edu and enter in their Flashline ID and password and click on the Go button

2. Once logged in click on the tab “Student Tools” tab

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3. Student will scroll to the bottom of the page to they get to the “Submit Request” box

4. Student will click on the “Official Academic Transcript” link

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5. You will come to the”Transcript Request Form” page – the page also makes the student aware that if he/she owes monies (has a hold on their transcripts) they will NOT be able to receive transcripts.

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6. This same page details information about the expediting transcript process

7. Student will scroll down the page and enter in their demographic information.

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8. Student will enter in the mailing address where the transcript will be sent

9. Once the student scrolls down the rest of the page he/she will see a section for special request. Students can request transcripts be

Brewer 7 sent AFTER semester grades or degrees have been posted to academic transcripts.

10.Last but not least students will click on the “Submit Request” button and the process has been completed.

Brewer 8 11. You have successfully requested transcripts once you receive the following message

Independent Practice: Students will complete the process on their own this time. o Students will need to log into Flashline, click on the Student Tools tab and scroll to the bottom of the page to the box that says “Submit Request”. o Once there, they will click on the “Official Academic Transcript Request” link and input the requested information (mail to address, make attention to, special request, etc). o Lastly, student will click on submit and you have successfully submitted a request for transcripts using Flashline. Closure: Upon completion of this lesson, students will be able to successfully order official academic transcripts using Flashline. If you are an alumni and do not have access to Flashline you will need to submit a written request to the Office of the Registrar either by fax or mail. Also please note that transcripts CANNOT be faxed. Hopefully this step-by-step guide has been able to answer any questions that you may have had about requesting transcripts via

Brewer 9 Flashline. If you are still unsure as to how to complete the process please contact the instructor at [email protected]

Transcript Information Sheet Note: Fill this form out before beginning the lesson. That way you are prepared to answer the questions that you will be asked. Flashline ID: Flashline password: Mail to:

Special Instructions:

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Assessment Yes Student is able to successfully log into Flashline Student is able to locate their Student Tools tab Student is able to input required info to request transcripts (i.e. mail to address, special instructions)

No

Score ___/2 ___/2 ___/2

Student successfully submits request Student follows up within 710 business days to notify instructor that transcripts were received (via e-mail)

___/2 ___/2

Total Score:

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