INFORMATION TECHNOLOGY MANAGEMENT/ ORGANIZATION By: Esti Nurhidayat, Drs, Msi
Kenapa Sistem Informasi diperlukan? 1
THE CHANGING BUSINESS ENVIRONMENT ♦GLOBALIZATION ♦INDUSTRIAL ECONOMIES ♦TRANSFORMATION OF
THE ENTERPRISE *
Untuk apa dan siapa yang memerlukan Sistem Informasi tersebut? 2
TYPES OF INFORMATION SYSTEMS KIND OF SYSTEM
GROUPS SERVED
STRATEGIC LEVEL
SENIOR MANAGERS
MANAGEMENT LEVEL
MIDDLE MANAGERS
KNOWLEDGE LEVEL
OPERATIONAL OPERATIONAL MANAGERS
SALES & MARKETING
KNOWLEDGE & DATA WORKERS
LEVEL MANUFACTURING
FINANCE
ACCOUNTING
HUMAN RESOURCES
Hubungan Sistem informasi dan Organisasi? 3
ORGANIZATIONS & INFORMATION TECHNOLOGY
ORGANIZATIONS
MEDIATING FACTORS: Environment Culture Structure Standard Procedures Politics Management Decisions Chance
INFORMATION TECHNOLOGY
Apa saja yang berhubungan dengan sistem informasi? 4
SUPPLY-CHAIN MANAGEMENT CUSTOMERS
ORDER PROCESSING
PLANNING & FORECASTING
SUPPLIERS
PROCUREMENT ACCOUNTING
INTRANET PRODUCTION
LOGISTICS SERVICES
SHIPPING
INVENTORY
DISTRIBUTORS
Hardware sebagai pendukung utama sistem informasi? 5
COMPUTER COMPONENTS CPU INPUT DEVICES
SECONDARY STORAGE
BUSES OUTPUT DEVICES
COMMUNICATIONS DEVICES
PRIMARY STORAGE
Software sebagai pendukung utama sistem informasi? 6
SOFTWARE APPLICATION SOFTWARE SYSTEM SOFTWARE
HARDWARE
OPERATING SYSTEM: • SCHEDULED COMPUTER EVENTS • ALLOCATES COMPUTER RESOURCES MONITORS EVENTS LANGUAGE TRANSLATORS: • INTERPRETERS • COMPILERS
PROGRAMMING LANGUAGES:
UTILITY PROGRAMS: • ROUTINE OPERATIONS MANAGE DATA
ASSEMBLY LANGUAGE; FORTRAN; COBOL; PL / 1; QBASIC; PASCAL; C; C++; FOURTH GENERATION LANGUAGES
MULTIPROGRAMMING
PROGRAM 1
UNUSED MEMORY
MULTIPROGRAMMING ENVIRONMENT
OPERATING SYSTEM
OPERATING SYSTEM
TRADITIONAL SINGLEPROGRAM SYSTEM
PROGRAM 1 PROGRAM 2 PROGRAM 3
UNUSED MEMORY
Database sumber informasi? 7
COMPONENTS OF DATA WAREHOUSE OPERATIONAL, HISTORICAL DATA
INTERNAL DATA SOURCES
DATA WAREHOUSE DATA ACCESS & ANALYSIS
EXTRACT, TRANSFORM
INFORMATION DIRECTORY
EXTERNAL DATA SOURCES
QUERIES & REPORTS OLAP DATA MINING
Kenapa Informasi bisa dikomunikasikan? 8
ORBITING SATELLITES
MICROWAVE TRANSMISSION
UPLINK
DOWNLINK
Apa itu Internet? 9
INTERNET ADDRESS http://www.prenhall.com/laudon PROTOCOL FOR THE WEB
EXTENSION
HOST COMPUTER
DIRECTORY
DOMAIN NAME
EXTRANET DATABASES CUSTOMER
SUPPLIER
INTERNET
FIREWALL
SERVER
BUSINESS PARTNER CLIENTS
Tahapan Perencanaan Sistem Informasi? 10
SYSTEMS DEVELOPMENT CORE ACTIVITY
DESCRIPTION
SYSTEMS ANALYSIS IDENTIFY PROBLEM(S) SPECIFY SOLUTIONS ESTABLISH INFORMATION REQUIREMENTS SYSTEMS DESIGN
CREATE LOGICAL DESIGN SPECS CREATE PHYSICAL DESIGN SPECS MANAGE TECHNICAL REALIZATION OF SYSTEM
PROGRAMMING
TRANSLATE DESIGN SPECS INTO PROGRAM CODE
SYSTEMS DEVELOPMENT CORE ACTIVITY
DESCRIPTION
TESTING
UNIT TEST SYSTEMS TEST ACCEPTANCE TEST
CONVERSION
PLAN CONVERSION PREPARE DOCUMENTATION TRAIN USERS & TECHNICAL STAFF
PRODUCTION & MAINTENANCE
OPERATE SYSTEM EVALUATE SYSTEM MODIFY SYSTEM
Apa Cost dan Benefit dari Sistem Informasi? 11
COSTS & BENEFITS: COSTS: ♦ HARDWARE ♦ SOFTWARE ♦ SERVICES ♦ PERSONNEL *
COSTS & BENEFITS: TANGIBLE BENEFIT: ♦ INCREASED PRODUCTIVITY ♦ LOW OPERATING COSTS ♦ REDUCED WORK FORCE ♦ LOWER COMPUTER EXPENSES ♦ LOWER VENDOR COSTS ♦ LOWER CLERICAL/PROFESSIONAL COSTS ♦ REDUCED GROWTH OF EXPENSES ♦ REDUCED FACILITY COSTS *
COSTS & BENEFITS: INTANGIBLE BENEFIT: ♦ IMPROVED ASSET USE; RESOURCE CONTROL; PLANNING ♦ INCREASED FLEXIBILITY ♦ MORE TIMELY INFORMATION ♦ INCREASED LEARNING ♦ ATTAIN LEGAL REQUIREMENTS ♦ ENHANCED EMPLOYEE GOODWILL, JOB SATISFACTION, DECISION MAKING, OPERATIONS ♦ HIGHER CLIENT SATISFACTION ♦ BETTER CORPORATE IMAGE *
Hubungan Pengetahuan dan Informasi? 12
KNOWLEDGE MANAGEMENT & INFORMATION TECHNOLOGY NETWORKS
DATABASES
SHARE KNOWLEDGE
DISTRIBUTE KNOWLEDGE
GROUP COLLABORATION SYSTEMS
OFFICE AUTOMATION SYSTEMS
ARTIFICIAL INTELLIGENCE SYSTEMS
KNOWLEDGE WORK SYSTEMS
CAPTURE, CODIFY KNOWLEDGE
CREATE KNOWLEDGE
PROCESSORS
SOFTWARE
DECISION SUPPORT SYSTEM? 13
DECISION SUPPORT SYSTEM TPS
DSS DATA BASE
EXTERNAL DATA ♦ ♦
USER INTERFACE
DSS SOFTWARE SYSTEM MODELS OLAP TOOLS
♦ ♦
DATAMINING TOOLS ♦
USER
TPS: Transaction processing system MODEL: Representation of a problem OLAP: On-line analytical processing USER INTERFACE: How user enters problem & receives answers DSS DATABASE: Current data from applications or groups *
Flowchart symbol? 14
SYSTEM FLOWCHART SYMBOLS: INPUT/OUTPUT
PUNCHED CARD
PROCESS
MAGNETIC TAPE
MANUAL OPERATION
ON-LINE STORAGE
DOCUMENT DATABASE ON-LINE INPUT
ON-LINE DISPLAY
TELECOMMUNICATIONS LINK
SYSTEM FLOWCHART: HUMAN RESOURCES DATA
TIME CARDS
PAYROLL MASTER
LOAD & VALIDATE
PAYROLL SYSTEM VALID
TRANSACTIONS
COMPARE &
PAYROLL REPORTS & CHECKS
DIRECT DEPOSITS
PAYROLL MASTER
UPDATE
GENERAL LEDGER
UPDATED PAYROLL MASTER
ETHICAL, SOCIAL & POLITICAL ISSUES? 15
ETHICAL, SOCIAL & POLITICAL ISSUES INFORMATION RIGHTS & OBLIGATIONS
POLITICAL ISSUES SOCIAL ISSUES
PROPERTY RIGHTS & OBLIGATIONS
ETHICAL ISSUES INFORMATION & TECHNOLOGY
ACCOUNTABILITY & CONTROL
INDIVIDUAL SOCIETY POLITY
QUALITY OF LIFE
SYSTEM QUALITY
Mengelola Sistem Informasi Global? 16
INTERNATIONAL INFORMATION SYSTEMS INFRASTRUCTURE GLOBAL ENVIRONMENT: BUSINESS DRIVERS & CHALLENGES CORPORATE GLOBAL STRATEGIES ORGANIZATIONAL STRUCTURE MANAGEMENT & BUSINESS PROCEDURES TECHNOLOGICAL PLATFORM INTERNATIONAL INFORMATION SYSTEMS INFRASTRUCTURE
GLOBAL INFORMATION SYSTEMS CONFIGURATIONS
SYSTEM DOMESTIC CONFIGURATION EXPORTER CENTRALIZED X
STRATEGY MULTINATIONAL
DUPLICATED DECENTRALIZED
FRANCHISER
TRANSNATIONAL
X x
NETWORKED
X
x
x
X : DOMINANT PATTERN
X
x : EMERGING PATTERN
The end of the lesson of MIS