Pr Es En Tation On Oper Ati Ons Mana Gemen T

Pr es en tation on Oper ati ons Mana gemen t

What is ERP ? ER P st an ds for Ent erpri se Re source Plann in g. It is an int egr ated inform at ion syst em tha t serv es al l depa rt ments wit hi n an enterp ri se or we ca n sa y th at it is a way to int egra te the da ta and proce sse s of an orga ni zation into one sin gle sys tem.

Why ER P? • Th e acco unts dep ar tmen t per so nnel can act

in dep en de ntly . The y don't hav e to be be hin d the te chn ical pe rso ns eve ry time to reco rd the fina nci al tran sact io ns.

• Ensur es quicke r processi ng of inf ormat io n an d redu ces th e bu rden of pap er wo rk.

• Serv in g the cu sto mer s efficien tly by way of pr omp t re sp onse and foll ow up.

• Di sp osi ng qu erie s immed iat el y an d fac ilita ti ng the payme nt s from cu st omer s wi th ease an d wel l ahead of the sti pul at ed dead lin e.

Con t. . • It hel ps in hav in g a say over yo ur co mp et ito r an d ad ap tin g to the wh ims and fan cie s of the mar ke t a nd busi ne ss fluctu ati ons.

• Th e swi ft mo ve men t of goods to rura l areas an d in lesse r kn own places has real it y wit h the use of ERP.

now beco me

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Op er ati ons Ma nagem ent Op erati ons ma na geme nt is an ar ea of busi ness tha t is conce rned wi th the product ion of goo ds and servi ce s, and involv es the resp onsi bi li ty of ens uri ng tha t busi ness ope rati ons ar e ef fi cient and eff ecti ve. It is the man ag ement of resource s, the di st ri but ion of goods and service s to cust ome rs, and the anal ysi s of qu eue syst ems.

Or igin of Op eration s Man ag eme nt

El eme nts of O. M. • Procurement (P ur cha sing ) Pr actices – Var ious Pe rs pe ctive s • An In trod uction to Su pp ly Ch ain Ma nag ement . • Se tti ng Sup plier Cos t Targ ets : -- Beyond the Bas ics (exc el lent ov ervi ew s of variou s as pects ).

• Barteri ng You r Serv ices or Prod ucts .

Managemen t Con trol and Coord inatin g Fu nct ion • Var ious Pe rs pe cti ve s – – – – –

Ad min ist rat iv e Cont rols. De le ga ti on. Fin ancial Man age men t. Qu ali ty Cont rol an d Op era tio ns Ma nag emen t. Ri sk, Safet y an d Lia bi lit ies.

Pr odu ct an d Ser vic e Man ag ement • Var ious Pe rs pe cti ve s – App roa ches to Dev el opin g Produ ct s and Ser vi ce s. – Produ ct Id ea (Are You Plannin g a New Bu sin ess Ar ou nd You r Ne w Ide a?). – Produ ct Ev alu ation -- Ca n You r Ide a Be com e a Viabl e Product orServ ice ? – Produ ct Dev elopm ent -- Bu ildi ng You r Prod uct or Serv ic e. – Produ ct Produ ct ion -- Ongoin g Bu ildi ng of Produ cts or Ser vi ce s. – Produ ct Dis tri bu tion , Ad ve rt is ing and Promot ion , Sales and Ser vi ce .

Qu al ity Mana geme nt • Benc hma rki ng. • Continuo us Im pro ve ment . • Fail ure Mode and Eff ects Ana lys is . • Tot al Qual it y Impr ovement (TQM) .

In ventory Management and Configur ation Manag em ent

Facilities Manag eme nt • Vario us Pe rspec tives – Specific Facilities (computers, internet etc.). – Telecommuting (working from home). – Easy payments. – Other facilities such as free home delivery, salespersons to help etc.

Co nc lusi on

Presented b y: Nitin Kapoor Richa Sharma (MCA-III)