Channeliser IT Industry Survey 3/3
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Page 3 - Focus on VARs & Service Companies 5. Looking forward, what are the biggest business challenges you see affecting your business? (1 = Little effect, 6 = Great) * 1
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Keeping up with the rate of change with technology New competitive technologies Changing customer requirements Increase partner-to-partner collaboration Increased direct sales from vendors Aging workforce/retirement Regulatory/legal environment Brexit If other please state
6. With how many vendors do you currently work to resell their products or solutions? * Up to 5 Between 5 - 10 Between 10-20 Between 20-50 More than 50 Don’t Know
7. When working with vendors, how many partner portals do you connect with? * 0 1 2-5 5-10 Above 10
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8. When using vendor portals, how would rate the capabilities? (1 = poor, 6 = Great) * Partner onboarding 1
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Partner administration 1
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Information Provision 1
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Rich media support 1
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(Images, videos, etc.) 1
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Sales/ marketing support 1
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Partner collaboration 1
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Partner self-service 1
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9. What features, currently missing, would you like to see in vendor portals? (Please list)
10. How frequently do you visit the partner portals of your vendors? * Daily Weekly Monthly Rarely Never
11. Why do you use the partner portals of your vendors? (1 = Unimportant, 6 = Very important) * Build business relationship 1
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Account management 1
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New business opportunities 1
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Information Provision 1
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Collaboration with vendor 1
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Collaboration with other resellers 1
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Sales/ marketing support 1
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Deal registration and tracking 1
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Required in contract 1
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12. In customer engagements, do you increasingly find they require solutions for which you need to reach out and find new products and services? * Every time Most times Occasionally Rarely Never
13. How often do you work with other VARS or service companies to deliver a specific technology to a client or prospect? *
Often Sometimes Rarely Never Don’t Know
14. How do you currently search for and locate partners (solution, technology or resourcing partners), to support your sales efforts? (Please tick all that apply) * My own business network Desk research Peer Recommendations I use Channeliser Attending exhibitions/events Directories/Media outlets Online platforms/resources Don’t Know
15. In your past collaboration with other VARS or Service companies, how positive have you felt about these engagements? * 1
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Very positive
6 Very negative
16. In your view, what are the most important elements of a successful P2P (Partner to Partner) collaboration? Please rate 1 – 6 where 6 is most important. * 1
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Cultural fit Trust Complementary technology solutions Shared Documents e.g. joint statements of purpose & NDAs Governance Advisor Sufficient Client Budgets Clarity of P2P Contract Other
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