16. U A S Perilaku Organisasi Fakultas Ekonomi Universitas Padjadjaran Bandung 2004
9. Perilaku Kelompok φ Pengertian kelompok : persepsi, organisasi, motivasi & interaksi φ Types of group φ Alasan manusia berkelompok φ Tahap-tahap pengembangan kelompok φ Karakteristik kelompok 10. Perilaku antar kelompok dan konflik φ Konflik antar kelompok functional & disfuncional conflict φ Sebab-sebab timbulnya konflik φ Manajemen konflik : resolusi, negosiasi & stimulasi
11. Kekuasaan dan Kepemimpinan φ Kekuasaan dan wewenang φ Kekuasaan antar pribadi : legitimate power, reward power, coercive power, expert power & referent power φ Definisi Leadership φ Traits theories : Intelligence, Personality, Physical Characteristics, Supervisory Ability 12. Struktur Organisasi φ Job Design φ Organizational φ Design
13. Proses Komunikasi φ Importance of communication φ The Communication process φ Improving communication in organization 14. Proses Pengambilan Keputusan φ The Decision making process φ Behavioral influences on individual decision making φ Group decision making φ Organization careers φ Career effectiveness φ Career Stages : Career path, career planning 15. Pengembangan organisasi φ Alternative change management φ Organizational development principles φ Change agents in OD