Hofstede’s Cultural Dimensions • Individualism-collectivism • Masculinity-femininity
• Power distance • Uncertainty avoidance
Hofstede’s Cultural Dimensions (cont’d) • Work-related value dimensions • Most influential effort to group by cultural values • Surveyed over 116,000 employees in more than 70 countries
• Created maps of pairs of dimensions
Individualism-Collectivism • Self-perception as individual or part of a group • Most widely studied • Most complex • Dimensions different across cultures – i.e., Asian vs Latin American collectivism
Individualism-Collectivism (cont’d) Individualism
Collectivism
• High value on autonomy
• High value on group – Family, clan, organization
• Individual achievement
• Loyalty
• Privacy
• Devotion
• Conformity
Masculinity-Femininity Describes Importance of Achievement versus Relationships • Success
• Equality of genders
• Assertive acquisition of money/power
• Caring for disadvantaged
• achievement
• harmony
Power Distance Acceptance of differences in power
High-Power Distance
Low-Power Distance
• Accept position
• Avoid concentration of authority
• Follow authority
• Concentrated & centralized authority • Hierarchical
• Decentralized • Fewer layers of management
Uncertainty Avoidance Reaction to ambiguous events Low Uncertainty Avoidance
High Uncertainty Avoidance
• Embrace unpredictable
• Threatened by ambiguity
• Less adherence to rules, procedures, or hierarchies
• Need stable & predictable workplace
• Risk taking desirable
• Reliance on rules
Cultural Maps • Individualism-Collectivism & Power Distance • Uncertainty Avoidance & MasculinityFemininity • Uncertainty Avoidance & Power Distance
Individualism-Collectivism & Power Distance • Large power distance and collectivism – Asia and Latin America
• Small power distance and individualism – Northern Europe and Anglo countries
Culture Map for Power Distance and Individualis m
Uncertainty Avoidance & Masculinity-Femininity • Achievement oriented-weak uncertainty avoidance & masculine values • Security Motivation-high uncertainty avoidance & masculinity • Social Motivation-feminine values & high uncertainty avoidance
Culture Map for Uncertainty Avoidance and MasculinityFemininity
Uncertainty Avoidance & Power Distance • Family-large power distance & weak uncertainty avoidance • Pyramid of People-large power distance & strong uncertainty avoidance • Well-Oiled Machine-small power distance & strong uncertainty avoidance
• Village Market-small power distance & low uncertainty avoidance
Culture Map for Power Distance and Uncertaint y Orientatio n
Limitation of Hofstede’s Dimensions • Missing countries – Estimates values
• Ignores differences within clusters
Trompenaars’s Alternative Dimensions • Focus on values and relationships • Survey of – 15,000 managers – Over 10-year period – From 28 countries
• Bipolar cultural dimensions
Trompenaars’s Alternative Dimensions (cont’d) • Outer-directed—Inner-directed • Universalism—Particularism
• Neutral—Emotional • Specific—Diffuse • Achievement—Ascription • Individualism—Communitarianism