Patient Flow
This document was uploaded by user and they confirmed that they have the permission to share it. If you are author or own the copyright of this book, please report to us by using this DMCA report form. Report DMCA
Overview
Download & View Patient Flow as PDF for free.
More details
- Words: 344
- Pages: 1
TRADITIONAL PATIENT FLOW
MYCA PATIENT FLOW
Patient makes appointment by telephone
Patient visits Website
Patient travels to office
Logs In
Arrives at front desk
Symptom Portal
Registers on paper
Email
IM
Video
ER
Makes Appt
STOP
Waits in waiting room
Phone
SMS sent to patient when appt is 45 and then 15 min away
Makes Appt
Office Visit
Nurse calls patient
Online Visit
Nurse accompanies patient to vitals room where she takes vitals and records chief complaint
Radiology
Reassurance
Specialist
Lab
Interface?
Results received and emailed to patient
SMS sent to patient to tell them which room
Nurse leads patient to examination room
Patient waits in exam room for doctor
No F/U needed
Rx Sent
Walks thru door directly into patient care room
Doctor arrives
Talks with patient about symptoms and history
Please step on scale, automatic BP cuff, thermometer (either automated or via NP)
Performs Exam Doctor arrives and gathers more history if needed
Creates assessment Performs exam
Tells patient the plan Assessment
Writes orders for meds, labs, or x-rays Plan & Follow Up process set in place, credit card charged online Prepackaged Rx
Patient Leaves Room
No treatment
Patient Leaves
Visits front desk to check out, pay bill, and make follow up appt Radiology
Home
Lab
Specialist
Interface?
Pharmacy
Lab
Radiology
Specialists
Results received and emailed to patient
30% of scripts are not filled
STOP
Lab results sent to doc
Rads results sent to doc
Doc calls patient
Doc calls patient
Follow Up Office Appt
STOP
Follow Up Office Appt
STOP
Patient makes appointment by telephone
STOP
Follow Up Office Appt
Follow Up Office Appt
Rx Sent
No F/U needed
STOP
F/U set up (recommend either online or office and when)
Results received and emailed to patient
Rx Sent
Follow up as needed
No F/U needed
F/U set up (recommend either online or office and when)
STOP
F/U set up (recommend either online or office and when)
Results received and emailed to patient
Rx Sent
Follow up as needed
No F/U needed
F/U set up (recommend either online or office and when)
MYCA PATIENT FLOW
Patient makes appointment by telephone
Patient visits Website
Patient travels to office
Logs In
Arrives at front desk
Symptom Portal
Registers on paper
IM
Video
ER
Makes Appt
STOP
Waits in waiting room
Phone
SMS sent to patient when appt is 45 and then 15 min away
Makes Appt
Office Visit
Nurse calls patient
Online Visit
Nurse accompanies patient to vitals room where she takes vitals and records chief complaint
Radiology
Reassurance
Specialist
Lab
Interface?
Results received and emailed to patient
SMS sent to patient to tell them which room
Nurse leads patient to examination room
Patient waits in exam room for doctor
No F/U needed
Rx Sent
Walks thru door directly into patient care room
Doctor arrives
Talks with patient about symptoms and history
Please step on scale, automatic BP cuff, thermometer (either automated or via NP)
Performs Exam Doctor arrives and gathers more history if needed
Creates assessment Performs exam
Tells patient the plan Assessment
Writes orders for meds, labs, or x-rays Plan & Follow Up process set in place, credit card charged online Prepackaged Rx
Patient Leaves Room
No treatment
Patient Leaves
Visits front desk to check out, pay bill, and make follow up appt Radiology
Home
Lab
Specialist
Interface?
Pharmacy
Lab
Radiology
Specialists
Results received and emailed to patient
30% of scripts are not filled
STOP
Lab results sent to doc
Rads results sent to doc
Doc calls patient
Doc calls patient
Follow Up Office Appt
STOP
Follow Up Office Appt
STOP
Patient makes appointment by telephone
STOP
Follow Up Office Appt
Follow Up Office Appt
Rx Sent
No F/U needed
STOP
F/U set up (recommend either online or office and when)
Results received and emailed to patient
Rx Sent
Follow up as needed
No F/U needed
F/U set up (recommend either online or office and when)
STOP
F/U set up (recommend either online or office and when)
Results received and emailed to patient
Rx Sent
Follow up as needed
No F/U needed
F/U set up (recommend either online or office and when)
Related Documents
Patient Flow
May 2020 6
Patient Gateway Data Flow
November 2019 10
Flow
May 2020 32
Flow
October 2019 60
Flow
November 2019 52