Oss/bss Products
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We are global ITCompany
We are responsible for quality and profit of our solutions
Softline JSC 35/37 Vasylia Stusa str. Kyiv, 03142, Ukraine
[email protected]
off.: +3 380 44 451-92-25
off.: +3 380 44 451-92-27
fax: +380 44 573-28-06
Modern Software Telecom Suite
Resource Management
www.softline.kiev.ua
Introduction Continuous evolution of telecom networks makes efficient management of network resources extremely important for the Telco businesses. Increasing network complexity, sophisticated Modern Software Telecom Suite is a joint multiplexing and layering schemes should be handled initiative of Softline and Microsoft with ease. Integrated services demand precise companies in the field of OSS solutions for knowledge of the network resource inventory. Service the communications service providers. MSTS based on the concept of NGOSS oriented architectures (yet to be deployed in many TeleManagement Forum, as well as on enterprises) requires inventory management systems modern and proven technologies and to be integrated to the enterprise’s IT environment. approaches. Unity of solution is ensured by
Market overview
the usage of Microsoft platform.
Telecom industry is for sure one of the fastest developing industry in the world. After the boost in IT technologies, the world of communications has change significantly. In the conditions of strong competition telecom operators face new challenges: how to save existing customer in “wild hunt” for new ones? How to increase ARPU, at the same time providing client with the newest services for lower price? How to guarantee uniqueness and highest quality of the service? How to increase efficiency of business processes within the company? Operational support systems (OSS) were developed to answer most of the questions that bother modern telecom operator. Automation of IT-resources management provides operators with opportunity to cut the expanses and develops bases for successful business initiatives. Organization-wide integration of people, information, business-processes and resources increases company’s capability to react promptly on market changes, what gives an operator competitive advantage. Increase in labor productivity of employees also gives an opportunity to reduce expenses and receive maximum revenue. Main requirements to OSS solutions:
Support of the technologies and standards, used in telecom network operator such as: ATM, Frame relay, SDH, PDH, GSM, CDMA, UMTS, MPLS, xDSL, DPT, xWDM. Easy integration into existing infrastructure of service provider Component architecture, proven technology and scalability in order to minimize running cost Flexible customized solution able to meet wide range of customers requirements Compliable with broader range of industry standards
Product description Efficient resource utilization is mandatory while heading to success in the modern market of telecom services. Leveraging the current network infrastructure by using Inventory Management System means maximizing revenues, minimizing expenditures and improving service quality.
www.softline.kiev.ua
2
The inventory module was designed to store the precise and complete description of the network elements. Objects like network links and network equipment create the complex interconnected structures in the area. GIS system used in the product helps to manage resources in the specific regions precisely and efficiently. Resource Inventory Management Module is capable to store nested objects, communication layers, object’s specification, objects position on the map as well as field operation data. Optimized search function enables retrieval of needed information using simple and intuitive interface. Cable management
Cable management module allows telecom provider to create complete and unified model of all linier-cable constructions:
Cable lines Cable segments and sections Cable routes Joints Conduits
The powerful set of tools of GIS module allows operator to receive accurate up-to-date information about cable location on the map with the required level of the detailing (country, region, city, street). Also GIS is suitable and flexible tool for the planning of the network infrastructure development. Key features
Modeling of cable infrastructure
Storage of detailed information on cable lines, segments and cable sections with specification to the physical conductors and radio channels.
Possibility of linkage of recourses to the geographical map manually and automatically while generating groups of objects.
Description of conductor’s connections inside joints, and detailed description of routes.
Automatic generation of objects during creation of complex infrastructure.
Planning of cable infrastructure development
Evaluation of technical capacities for the network development.
www.softline.kiev.ua
3
Creation of the list of technical assignments.
Automatic generation of objects during network planning.
Network fault management
Monitoring of the damaged network areas, exact damaged points, damaged resources and determination its geographical location.
Users and clients notification: alarm messages, SMS, e-mail.
Creation of the repair assignments list.
Set of business operations on actualization of network structure
Adding of sites and joints in case of cable damage.
Creation of branch for the client’s connection to the network.
Automation of large number of conductor’s connections.
www.softline.kiev.ua
4
Physical resource management
How to use the potential of network resources in full and to increase the efficiency of network exploitation? How to receive actual and exact information about the current state of network resources? How to manage effectively network recourses from different vendors? Physical Resource Inventory Module was developed in order to answer these questions. In one system telecom operator can unify detailed information about active and passive equipment from different vendors, while integration with monitoring systems and management systems can help to keep up-to-date information. Key features
Sites infrastructure modeling
Accumulation of necessary information about sites and places: plans, schemes, pictures, floor space information, rental agreements, responsible divisions etc.
Description of the places structure, sites and located equipment (e.g. building, floor, room, rack, multiplexor, optical cross etc.).
Resource management
Management of equipment from different vendors with the possibility of modeling new types of devices.
Inventory of the related equipment (energy, measure tools, office equipment) with the required set of characteristics and detailed description of the structure.
www.softline.kiev.ua
5
Detailed description of the equipment structure
Detailed modeling of the racks, devices, shelves, cards, ports and specific characteristics description.
Description of patchcords and patch panels
Integration with EMS for the actual information about equipment state.
Logical resource management
The main purpose of logical recourse management module is to effectively manage telecommunication network capacities by using different technologies and methods. By describing of known network technologies, this module allows operator to reconstruct network model from cable constructions and physical recourses up to capacities and services. Key features
Network elements inventory
Network element is described with the set of attributes (network element type, status, required information from network management system and additional information).
Description of physical (links) and logical (circuits) connections between network recourses.
Management of network topology
Display, editing and creation of connections between network elements on the different levels of capacitive recourses.
Creation of detailed logical infrastructure of the network.
Capacity Management
Analyzing of network capacity usage based on different technologies
Network model is based on international standards and implies multilevel approach in description of relevant technologies.
www.softline.kiev.ua
6
System supports most of network-related technologies: SDH/SONET, PDH, xWDM, GigE, Microwave, IP/MPLS , GSM etc. New technology can be easily described by using flexible system model.
Displaying of network routes with the detailed information on technologies which are used in their organization.
The picture shows an example of schemes which describes the «PDH over SDH» и «PDH over Microwave» technologies. System allows to create similar model and replace old method of capacity management.
Integration with NMS in order to receive actual up-to-date information on status of logical infrastructure.
Integration with Fault Management systems and support of user notification in case of network faults.
Data search
The information systems of such level usually stores millions of objects, which form network infrastructure of telecom operator. During the daily routine, user works only with the part of this information. The set of instruments and filters is used for the quick search of needed data. For the generation of specific reports user can use search templates or built–in capabilities of
www.softline.kiev.ua
7
report composition. Key features
Search constructor
Custom search parameters.
Connection of unlimited quantity of resources for the complex search parameters creation using graphical interface.
Creation of search templates for report generation.
Export data to Excel.
Function of modifying characteristics for set of resources.
Saving search results that were actual on specific date.
Catalogs and filtration
Each type of recourse has its own data catalog which includes information on all the resources of current type: sites, devices, cable lines and segments etc.
Adjustment of column display in data catalog.
www.softline.kiev.ua
8
Filtration of catalog data by custom criterion.
Saving the setting of data catalog for specific user.
Administration
Information safety is the one of the most important function of any system. The administration functionality allows operator to provide user with an access to the specific functions of the system and data of the particular divisions and organizations. Key features
Access administration by access rights and roles
Access administration by responsibilities
Authorization of user’s access to business logic methods, recourses and elements of user interface
Integration with Microsoft Active Directory
Audit
Audit module is developed for the tracking and analyzing activity of large quantity of system users. Key features
Monitoring and recording of all changes in the system
Storage of system changes history
Monitoring of users’ sessions
Benefits
High level of automation is enabled by the central repository of network related information used by all back-office systems, which gives an opportunity to reduce operational costs Acceleration of implementation and activation of new technologies and equipment is caused by the wide range of supported technologies and equipment
www.softline.kiev.ua
9
Accurate, up-to-date picture, which covers entire network, significantly improves the efficiency of the fulfillment and assurance processes and also greatly increases the level of customer satisfaction Build-in customizable mechanism allows flexible justification to specific requirements and network infrastructure Wide-ranging support is provided for configuration, naming, design, and capacity management rules, equipment libraries, and templates Operator receives unique opportunity to create complete and unified network model, which will connect users, services and physical infrastructure
As a result CSP will receive:
Improvement of service quality Optimization of operational costs Actual up-to-date information about network resources Optimization of costs and risks concerned with the development of the company Low cost of integration into the existing IT infrastructure Easier subsequent development of OSS infrastructure
Contact information Softline JSC 35-37 Vasylia Stusa str. 03142 Kiev, Ukraine Tel.: +380-(67)-451-92-25
www.softline.kiev.ua
10
We are responsible for quality and profit of our solutions
Softline JSC 35/37 Vasylia Stusa str. Kyiv, 03142, Ukraine
[email protected]
off.: +3 380 44 451-92-25
off.: +3 380 44 451-92-27
fax: +380 44 573-28-06
Modern Software Telecom Suite
Resource Management
www.softline.kiev.ua
Introduction Continuous evolution of telecom networks makes efficient management of network resources extremely important for the Telco businesses. Increasing network complexity, sophisticated Modern Software Telecom Suite is a joint multiplexing and layering schemes should be handled initiative of Softline and Microsoft with ease. Integrated services demand precise companies in the field of OSS solutions for knowledge of the network resource inventory. Service the communications service providers. MSTS based on the concept of NGOSS oriented architectures (yet to be deployed in many TeleManagement Forum, as well as on enterprises) requires inventory management systems modern and proven technologies and to be integrated to the enterprise’s IT environment. approaches. Unity of solution is ensured by
Market overview
the usage of Microsoft platform.
Telecom industry is for sure one of the fastest developing industry in the world. After the boost in IT technologies, the world of communications has change significantly. In the conditions of strong competition telecom operators face new challenges: how to save existing customer in “wild hunt” for new ones? How to increase ARPU, at the same time providing client with the newest services for lower price? How to guarantee uniqueness and highest quality of the service? How to increase efficiency of business processes within the company? Operational support systems (OSS) were developed to answer most of the questions that bother modern telecom operator. Automation of IT-resources management provides operators with opportunity to cut the expanses and develops bases for successful business initiatives. Organization-wide integration of people, information, business-processes and resources increases company’s capability to react promptly on market changes, what gives an operator competitive advantage. Increase in labor productivity of employees also gives an opportunity to reduce expenses and receive maximum revenue. Main requirements to OSS solutions:
Support of the technologies and standards, used in telecom network operator such as: ATM, Frame relay, SDH, PDH, GSM, CDMA, UMTS, MPLS, xDSL, DPT, xWDM. Easy integration into existing infrastructure of service provider Component architecture, proven technology and scalability in order to minimize running cost Flexible customized solution able to meet wide range of customers requirements Compliable with broader range of industry standards
Product description Efficient resource utilization is mandatory while heading to success in the modern market of telecom services. Leveraging the current network infrastructure by using Inventory Management System means maximizing revenues, minimizing expenditures and improving service quality.
www.softline.kiev.ua
2
The inventory module was designed to store the precise and complete description of the network elements. Objects like network links and network equipment create the complex interconnected structures in the area. GIS system used in the product helps to manage resources in the specific regions precisely and efficiently. Resource Inventory Management Module is capable to store nested objects, communication layers, object’s specification, objects position on the map as well as field operation data. Optimized search function enables retrieval of needed information using simple and intuitive interface. Cable management
Cable management module allows telecom provider to create complete and unified model of all linier-cable constructions:
Cable lines Cable segments and sections Cable routes Joints Conduits
The powerful set of tools of GIS module allows operator to receive accurate up-to-date information about cable location on the map with the required level of the detailing (country, region, city, street). Also GIS is suitable and flexible tool for the planning of the network infrastructure development. Key features
Modeling of cable infrastructure
Storage of detailed information on cable lines, segments and cable sections with specification to the physical conductors and radio channels.
Possibility of linkage of recourses to the geographical map manually and automatically while generating groups of objects.
Description of conductor’s connections inside joints, and detailed description of routes.
Automatic generation of objects during creation of complex infrastructure.
Planning of cable infrastructure development
Evaluation of technical capacities for the network development.
www.softline.kiev.ua
3
Creation of the list of technical assignments.
Automatic generation of objects during network planning.
Network fault management
Monitoring of the damaged network areas, exact damaged points, damaged resources and determination its geographical location.
Users and clients notification: alarm messages, SMS, e-mail.
Creation of the repair assignments list.
Set of business operations on actualization of network structure
Adding of sites and joints in case of cable damage.
Creation of branch for the client’s connection to the network.
Automation of large number of conductor’s connections.
www.softline.kiev.ua
4
Physical resource management
How to use the potential of network resources in full and to increase the efficiency of network exploitation? How to receive actual and exact information about the current state of network resources? How to manage effectively network recourses from different vendors? Physical Resource Inventory Module was developed in order to answer these questions. In one system telecom operator can unify detailed information about active and passive equipment from different vendors, while integration with monitoring systems and management systems can help to keep up-to-date information. Key features
Sites infrastructure modeling
Accumulation of necessary information about sites and places: plans, schemes, pictures, floor space information, rental agreements, responsible divisions etc.
Description of the places structure, sites and located equipment (e.g. building, floor, room, rack, multiplexor, optical cross etc.).
Resource management
Management of equipment from different vendors with the possibility of modeling new types of devices.
Inventory of the related equipment (energy, measure tools, office equipment) with the required set of characteristics and detailed description of the structure.
www.softline.kiev.ua
5
Detailed description of the equipment structure
Detailed modeling of the racks, devices, shelves, cards, ports and specific characteristics description.
Description of patchcords and patch panels
Integration with EMS for the actual information about equipment state.
Logical resource management
The main purpose of logical recourse management module is to effectively manage telecommunication network capacities by using different technologies and methods. By describing of known network technologies, this module allows operator to reconstruct network model from cable constructions and physical recourses up to capacities and services. Key features
Network elements inventory
Network element is described with the set of attributes (network element type, status, required information from network management system and additional information).
Description of physical (links) and logical (circuits) connections between network recourses.
Management of network topology
Display, editing and creation of connections between network elements on the different levels of capacitive recourses.
Creation of detailed logical infrastructure of the network.
Capacity Management
Analyzing of network capacity usage based on different technologies
Network model is based on international standards and implies multilevel approach in description of relevant technologies.
www.softline.kiev.ua
6
System supports most of network-related technologies: SDH/SONET, PDH, xWDM, GigE, Microwave, IP/MPLS , GSM etc. New technology can be easily described by using flexible system model.
Displaying of network routes with the detailed information on technologies which are used in their organization.
The picture shows an example of schemes which describes the «PDH over SDH» и «PDH over Microwave» technologies. System allows to create similar model and replace old method of capacity management.
Integration with NMS in order to receive actual up-to-date information on status of logical infrastructure.
Integration with Fault Management systems and support of user notification in case of network faults.
Data search
The information systems of such level usually stores millions of objects, which form network infrastructure of telecom operator. During the daily routine, user works only with the part of this information. The set of instruments and filters is used for the quick search of needed data. For the generation of specific reports user can use search templates or built–in capabilities of
www.softline.kiev.ua
7
report composition. Key features
Search constructor
Custom search parameters.
Connection of unlimited quantity of resources for the complex search parameters creation using graphical interface.
Creation of search templates for report generation.
Export data to Excel.
Function of modifying characteristics for set of resources.
Saving search results that were actual on specific date.
Catalogs and filtration
Each type of recourse has its own data catalog which includes information on all the resources of current type: sites, devices, cable lines and segments etc.
Adjustment of column display in data catalog.
www.softline.kiev.ua
8
Filtration of catalog data by custom criterion.
Saving the setting of data catalog for specific user.
Administration
Information safety is the one of the most important function of any system. The administration functionality allows operator to provide user with an access to the specific functions of the system and data of the particular divisions and organizations. Key features
Access administration by access rights and roles
Access administration by responsibilities
Authorization of user’s access to business logic methods, recourses and elements of user interface
Integration with Microsoft Active Directory
Audit
Audit module is developed for the tracking and analyzing activity of large quantity of system users. Key features
Monitoring and recording of all changes in the system
Storage of system changes history
Monitoring of users’ sessions
Benefits
High level of automation is enabled by the central repository of network related information used by all back-office systems, which gives an opportunity to reduce operational costs Acceleration of implementation and activation of new technologies and equipment is caused by the wide range of supported technologies and equipment
www.softline.kiev.ua
9
Accurate, up-to-date picture, which covers entire network, significantly improves the efficiency of the fulfillment and assurance processes and also greatly increases the level of customer satisfaction Build-in customizable mechanism allows flexible justification to specific requirements and network infrastructure Wide-ranging support is provided for configuration, naming, design, and capacity management rules, equipment libraries, and templates Operator receives unique opportunity to create complete and unified network model, which will connect users, services and physical infrastructure
As a result CSP will receive:
Improvement of service quality Optimization of operational costs Actual up-to-date information about network resources Optimization of costs and risks concerned with the development of the company Low cost of integration into the existing IT infrastructure Easier subsequent development of OSS infrastructure
Contact information Softline JSC 35-37 Vasylia Stusa str. 03142 Kiev, Ukraine Tel.: +380-(67)-451-92-25
www.softline.kiev.ua
10
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