Orientation and Socialization
Objectives of Orientation 1. “Describe” company culture 2. Create first impression 3. Avoid problems of unmet expectations or reality shock
Objective of Orientation 4. Define: Roles Norms Values
Avoid: Role overload Role conflict Role ambiguity
5. Provide benefit materials and answer questions 6. Produce organizational commitment
Orientation and Socialization Procedures 1. Focus on a long term program 2. Communicate cultural values 3. Foster links between employees and organization
Orientation and Socialization Procedures 4. Reemphasize realistic job previews 5. Provide employee handbook 6. Allow and encourage two-way interaction
Examples of Orientation Programs 1. Toyota (USA) Intended to convert employees to the firm's ideology of quality Teamwork Personal development Open communication Mutual respect
Examples of Orientation Programs 2. Texas Instruments One-day seminar Aimed at reducing anxiety Cleary define what to expect
3. Corning Glass See handout
Examples of Orientation Programs 4. Pepsi Severe pressure creates competitive culture Improve market share; careers ride on tenths of a market share point “Creative tension”; moving managers to new jobs