Organizational Development

Organizational Development

Systematic, integrated & planned approach to improving enterprise effectiveness. It is designed to solve problems that decrease operating efficiency at all levels.

Objectives of OD Change attitudes and values Modify behavior Change structure and policy

Sources of Innovation Human Resources Structural Variables

Organizational Culture Prentice Hall, 2001

Five OD Interventions Intergroup development Process consultation Sensitivity training Survey feedback Team building

Prentice Hall, 2001

Forces for change External forces Marketplace Technology Social and political change

Internal forces Process problems Behavioral problems

Resistance to Change Individual resistance Habit Security Economic factor Fear of the unknown Selective information processing

Resistance to Change cntd Organizational resistance Structural inertia Limited focus of change Group inertia Threat to expertise threat to established power relationship Threat to established resource allocation

Organizational Development Approaches Structural approaches To improve effectiveness by introducing change through formal policies and procedures Management by objectives System 4

System 4 organization System 4 is an ideal type of organization for achieving high levels of performance

Characteristics of system 4 Leadership Motivation Communication Interaction Decision making Goal setting Control performance

Organizational Development Respect for people Trust and support Power equalization Confrontation Participation Prentice Hall, 2001

OD Techniques: Survey Feedback I’d like to ask some questions to help us understand what you think about the leadership in our company.

OD Techniques: Team Building It is important for us to learn to work together and sing from the same song sheet

What Is a Learning Organization?

Prentice Hall, 2001

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Definitions

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Advantages

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Characteristics

Learning Organization That can adapt to change in external environment through continuous renewal of its structure & practices. David Garvin- “A learning organization is an organization skilled at orating, acquiring & transferring knowledge and at modifying its behavior to reflect new knowledge & insight.

Establishing Strategy

Managing Learning

Redesigning Structure

Reshaping Culture Prentice Hall, 2001