New Microsoft Office Powerpoint Presentation.pptx

Work In a Team Environment

1. Describe team role and scope 1.1 The role and objective of the team is identified from available sources of information

Sources of information – Standard operating and/or other workplace procedures – Job procedures – Machine/equipment manufacturer’s specifications and instructions – Organizational or external personnel – Client/supplier instructions – Quality standards – OHS and environmental standards

What is the difference between team and group ?

Group • A group is an assemblage of persons who work, interact and cooperate with one another in achieving a common goal in a specified time. The identity of the group members is taken individually. The members share information and resources with other group members. • In an organisation, the groups are made on the basis of common interests, beliefs, experience in common fields and principles, so that they can easily coordinate with each other.

Team • A group of people who are joined for achieving a common goal within a stipulated period, having collective accountability is known as the team. The agenda of the team is “one for all and all for one”. Apart from sharing information, the team members also share the responsibility of the team task. The team is always responsible for the outcome

Key Differences Between Group and Team • There is only one head in a group. A team can have more than one head. • The group members do not share responsibility, but team members share the responsibility. • The group focuses on achieving the individual goals. Conversely, the team members focus on achieving the team goals.

Key Differences Between Group and Team • The group produces individual work products. As opposed to, the team who produces collective work products • The process of a group is to discuss the problem, then decide and finally delegate the tasks to individual members. On the other hand, a team discusses the problem, then decide the way of solving it and finally do it collectively

Key Differences Between Group and Team The group members are independent. Unlike a group, the team members are interdependent.

Why TEAM work?

Together Everyone Achieves More Never doubt that a small group of thoughtful, committed people can change the world: indeed it is the only thing that ever has. Margaret Mead Innovation is simply group intelligence having fun Tom Peters

What makes an Effective Team? Basic Elements of Effectiveness: • Good Communication & Social Skills • Positive Interdependence: We instead of me • Individual Accountability/ Personal Responsibility • Group Processing • Shared goals • Processes for Conflict Resolution

Building a Team How to help your team: • get acquainted and feel comfortable with their fellow members • develop ground rules and norms for the team • communicate and work cooperatively • facilitate the sharing of information and expectations between members • begin trusting each other

Roles of Team Members • Clarity at the start helps to reduce frictionroles/ shared goals/ conflict resolution…

• Allows people to get credit for their achievements • Clear responsibility and timelines for tasks avoids undue last minute pressure • Roles need to be shared where possible to avoid boredom and assist in retention

Basic Team Skills The following features are fundamental to good teamwork:  trust: making sure you meet all commitments and maintain confidentiality when required  coaching: using your skills, knowledge and experience to assist others or ask for help  sharing information: to assist others do their job  flexibility: show a willingness to cooperate and help others when possible  good manners: doing small, simple things, eg. thanking colleagues for their help

Communication Behaviours    

Assertiveness Listening Responsively Speaking Confidently Contributing to Decisions

Assertiveness  

    

Communicates clearly and honestly Expects that s/he has as much right as anyone else in the team to be heard Can say ‘no’ Respects and listens to others Admits to errors without feeling s/he has lost face Knows s/he deserves respect Gives the same rights to others as s/he claims for her/ himself

Speaking Confidently  Team members contribute with honesty and integrity even though they disagree.  Be assertive - but consider what you say may be crucial or may be wrong.  ‘Play the ball but not the person’ - disagree with an idea not the person who thought of it.  Acknowledge other people’s ideas and contributions and build on them.  Speak with enthusiasm not emotion.

Team Maintenance • Coming together is a beginning • Working together is progress • Staying together is a triumph

1.2 Identify Team parameters, reporting relationships and responsibilities from team discussions and appropriate external sources

2. Identify own role and responsibility within team 2.1 Identify Individual role and responsibilities within the team environment 2.2 Identify and recognize roles and responsibility of other team members 2.3 Identify reporting relationships within team and external to team

3. Work as a team member 3.1 Effective and appropriate forms of communications used and interactions undertaken with team members who contribute to known team activities and objectives 3.2 Effective and appropriate contributions made to complement team activities and objectives, based on individual skills and competencies and workplace context

Work as a team member 3.3 Observed protocols in reporting using standard operating procedures 3.4 Contribute to the development of team work plans based on an understanding of team’s role and objectives and individual competencies of the members.

Thank you and Godbless