Ursuline College Accelerated Program
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Last Updated: March 09
MIS 340
System Analysis and Design Course Credits: 3 The goal of this course is to give you the foundation for building effective information systems. The course will cover the concepts, techniques and tools needed to identify information needs, analyze existing systems and design new ones. The human issues and interpersonal skills, which play a large role in systems development, represent an important thread of the course. The course will cover the various duties and skills of a systems analyst and discuss in depth the stages of the systems development life cycle. Students will use computerized tools for assignments, including a CASE software tool (Visible Analyst) and have a chance to demonstrate organizational, group, presentation and communication skills. Even if a student is not planning to pursue a career in Information Systems, this course has something important to offer. It will increase the ability to communicate with technical personnel. It will give a better understanding of the difficulties involved in designing systems, and will help make contributions to that process more meaningful. The course is designed to address various learning styles by utilizing different methods of working: lecture and discussion, demonstrations, individual hands-on tutorials, as well as projects. Students will have the opportunity to use many kinds of skills: analytical, writing, research, technical, practical and presentation.
Textbooks/Materials Hoffer/George/Valacich: Modern Systems Analysis & Design Methods (Fifth Edition). th
This textbook should be purchased with Visible Analyst 7.6 Educational Edition, 4 Edition. Package ISBN-10: 0136010709 | ISBN-13: 9780136010708 This package contains: o Modern Systems Analysis and Design, 5/E Hoffer, George & Valacich | ©2008 | Prentice Hall | Cloth; 648 pages o Visible Analyst 7.6 Educational Edition, 4/E Hoffer | ©2005 | Software
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UCAP – Ursuline College Accelerated Program
Instructional Outcomes (upon successful completion of this course)
Knowledge • • • • • •
Understand the business underpinnings of any systems development effort - economics of IT, strategic value, and business trends. Acquire an understanding of the major alternative methodologies used in developing information systems and the considerations involved in choosing which methodology to use. Comprehend the need for requirements definition in various models. Get a good grounding in the various modeling techniques. Learn the terminology and concepts associated with the field of systems analysis. Become familiar with online and print resources for systems analysts.
Skills • • • • • •
Identify and analyze the systems needs of the user and translate those needs into an appropriate technical design. Use a software tool to plan and design a new system. Identify tradeoffs, costs and benefits of various components or characteristics of an information systems proposal and design. Evaluate the process and product of systems analysis and design and suggest improvements for future projects. Become comfortable with various online professional and group interaction tools. Improve written and oral communication skills, supported by the use of a computer.
Attitudes • • •
Respect the user, their needs and gain a business point of view. Establish an ethic of efficiency as well as thoroughness. Strive to create value for the organization.
Values • •
Place a premium on quality throughout the systems development process. Value the ethics of the profession as defined by professional societies.
REQUIREMENTS Grading will be based on class participation, homework assignments, two tests, and a project. If you elect to drop this course, you must complete the appropriate forms in the Office of Student Services. Students still enrolled at the end of the semester will receive a final grade based on their point accumulation during the semester. Students with documented disabilities, including learning disabilities, may be entitled to appropriate accommodations. Please make an appointment with the instructor to discuss your situations and possible needs. Timely communication will allow us to work with the Ursuline College Academic Support and Disabilities Center, if needed, to arrange for appropriate accommodations.
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UCAP – Ursuline College Accelerated Program
BACKUPS Be sure to save all of your work for the course in electronic and paper format until you receive your final grade at the end of the course. Instructor is not responsible for lost assignments.
ACADEMIC HONESTY You are expected to submit your own work and not that of others for credit. During exams, no notes, texts or assistance of any kind will be allowed unless specified by the instructor. Any individual submitting another's work for credit or attempting to gain an advantage during an examination through notes, texts, or the assistance of others is guilty of academic dishonesty. Violators can expect a failing grade for the course.
GRADING & SCALE Activity
Points
% Total Grade
Test #1
100
20 %
A
93-100%
Test #2
100
20 %
B+
90-92%
50
10 %
B
86-89%
Chapter Assignments
150
30 %
C+
83-85%
CASE Term Project
100
20 %
C
76-82%
TOTAL
500
100 %
D+
73-75%
D
70-72%
F
0-69%
Class Participation
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Grade
Total %
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UCAP – Ursuline College Accelerated Program
ASSIGNMENTS TO BE COMPLETED PRIOR TO WORKSHOP ONE Modern Systems Analysis & Design 1. Read the following chapters and associated case studies •
Chapter 1: The Systems Development Environment
•
Chapter 2: The Origins of Software
•
Chapter 3: Managing the Information Systems Project
2. Prepare written responses to the following: a.
Chapter 1: Problems and Exercises # 1 & #2, Field Exercises # 1 & # 2
b.
Chapter 2: Problems and Exercises # 2 & # 3
c.
Chapter 3: Review Questions # 1, Problems and Exercises # 7 & # 8, Broadway Entertainment Company – Case Question # 6
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UCAP – Ursuline College Accelerated Program
WORKSHOP ONE OBJECTIVES: 1.
Gain a broad understanding of information systems and their role in modern business.
2.
Describe the information systems development life cycle (SDLC).
3.
Identify organizational roles for system professional and the requisite skills for success.
4.
Develop an understanding of project management principals.
ACTIVITIES: 1.
Facilitator’s introduction to the class. Discussion of : a. Course objectives and outcomes b. Course assignments c.
Grading criteria
2.
Group discussion defining our interest in Systems Analysis and Design and the specific outcomes students hope to realize at the close of our course work.
3.
Facilitator Lecturette a. System definition and System Characteristics
4.
Open Forum - Group discussion and examination of Chapter 1 – Review Questions & Problems and Exercises
5.
Break
6.
Facilitator Lecturette a. Objects, Relationship, Attributes, Environment and Boundaries
7.
Open Forum - Group discussion and examination of Chapter 2 - Review Questions & Problems and Exercises
8.
Facilitators Lecturette a. Project Planning, Managing the Information Systems Project
9.
Break
10. Open Forum - Group discussion and examination of Chapter 3 - Review Questions & Problems and Exercises 11. Workshop One Review and Feedback
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UCAP – Ursuline College Accelerated Program
ASSIGNMENTS TO BE COMPLETED PRIOR TO WORKSHOP TWO
Modern Systems Analysis & Design 1. Read the following chapters and associated case studies •
Chapter 4: Identifying and Selecting Systems Development Projects
•
Chapter 5: Initiating and Planning Systems Development Projects
•
Chapter 6: Determining System Requirements
2. Prepare written responses to the following: a.
Chapter 4: Problems and Exercises # 8, Broadway Entertainment Company – Case Questions # 5 & # 8
b.
Chapter 5: Problems and Exercises # 4, Broadway Entertainment Company – Case Questions # 1
c.
Chapter 6: Problems and Exercises #4 & # 6, Broadway Entertainment Company – Case Questions # 1 & # 7
Review Visible Analyst Tutorial
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UCAP – Ursuline College Accelerated Program
WORKSHOP TWO
OBJECTIVES: 1.
Provide an understanding of the process for selecting system development projects.
2.
Describe the activities involved in the project evaluation, initiation and planning process.
3.
Describe the process and tools utilized in determining system requirements.
ACTIVITIES: 1.
Review of Workshop One Materials
2.
Term Project Discussion
3.
Facilitator Lecturette a.
4.
Identifying and Selecting a System Development Project
Open Forum - Group discussion and examination of Chapter 4: a. Real World Experiences b. Broadway Entertainment Company, Identifying and Selecting the Customer Relationship Management System
5.
Break
6.
Facilitators Lecturette a. Getting Started, Initiating and Planning a System Development Project
7.
Open Forum - Group discussion and examination of Chapter 5 - Review Questions & Problems and Exercises, Broadway Entertainment Company, Initiating and Planning the Customer Relationship Management System
8.
Facilitator Lecturette a. Systems Requirements Determination, Tools and Techniques b. Communication Exercise
9.
Open Forum - Group discussion and examination of Chapter 6 - Broadway Entertainment Company , Determining Requirements for the Customer Relationship Management System
10. Break 11. Lab exercise, Visible Analyst - Create a Basis Project 12. Workshop Two Review and Feedback
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UCAP – Ursuline College Accelerated Program
ASSIGNMENTS TO BE COMPLETED PRIOR TO WORKSHOP THREE
Modern Systems Analysis & Design 1. Read the following chapters and associated case studies •
Chapter 7: Structuring System Process Requirements
•
Chapter 8: Structuring System Logic Requirements
•
Chapter 9: Structuring System Data Requirements
2. Prepare written responses to the following: a.
Chapter 7: Problems and Exercises # 1, # 6, & # 9
b.
Chapter 8: Problems and Exercises # 5 & # 7
c.
Chapter 9: Problems and Exercises # 1 & # 8
Review Visible Analyst Tutorial
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UCAP – Ursuline College Accelerated Program
WORKSHOP THREE
OBJECTIVES: 1.
Identify modeling techniques and their role in the systems analysis process.
2.
Identify alternative design strategies for an information system.
4.
Describe the tools and techniques for selecting the best design strategy using both qualitative and quantitative methods.
5.
Identify the role of CASE tools and how they are used to support SDLC activities.
ACTIVITIES: 1.
Review of Workshop Two Materials
2.
Discuss Case Term Project
3.
Facilitator Lecturette a. Structuring System Requirements, High Level to Detail
4.
Open Forum - Group discussion and examination of Broadway Entertainment Company, cases 7, 8, and 9.
5.
Facilitators Lecturette a. Fulfilling System Requirements, Selecting the Best Alternative Design Strategy
6.
Break
7.
Facilitator Lecturette a. Automated Tools for Systems Development, An Introduction to CASE Technology
8.
Open Forum – CASE Tools and their use
9.
Break
10.
Lab exercise, Visible Analyst - Create a DFD
11.
Test # 1
12.
Workshop Three Review and Feedback
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UCAP – Ursuline College Accelerated Program
ASSIGNMENTS TO BE COMPLETED PRIOR TO WORKSHOP FOUR
Modern Systems Analysis & Design 1. Read the following chapters and associated case studies •
Chapter 10: Designing Databases
•
Chapter 11: Designing Forms and Reports
•
Chapter 12: Designing Interfaces and Dialogues
•
Chapter 13: Finalizing Design Specifications
2. Prepare written responses to the following: a.
Chapter 10: Problems and Exercises # 3, Broadway Entertainment Company – Case Questions # 4 & #8
b.
Chapter 11: Problems and Exercises # 1, Broadway Entertainment Company – Case Questions # 1 & # 2
c.
Chapter 12: Problems and Exercises # 1 & # 9, Broadway Entertainment Company – Case Questions # 2
d.
Chapter 13: Review Questions # 1, Problems and Exercises # 1 & # 3
Review Visible Analyst Tutorial
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UCAP – Ursuline College Accelerated Program
WORKSHOP FOUR
OBJECTIVES: 1.
Provide an overview of database design fundamentals and terminology.
2.
Describe the issues related to the design of system inputs and outputs - forms and reports.
3.
Identify the recommended characteristics for interfaces and dialogues designs.
4.
Describe the tools, techniques, and process for developing design specifications.
ACTIVITIES: 1.
Review of Workshop Three Materials
2.
Case Term Project Discussion
3.
Facilitator Lecturette a. Database Design Fundamentals & Techniques
4.
Open Forum - Group discussion and examination of Chapter 10 - Review Questions & Problems and Exercises
5.
Facilitator Lecturette a. System Outputs, Forms and Reports
6.
Open Forum - Group discussion and examination of Chapter 11 - Review Questions & Problems and Exercises, Broadway Entertainment Company Designing Forms and Reports for the Customer Relationship Management System
7.
Break
8.
Facilitator Lecturette a. Human Intervention, Designing Interfaces and Dialogs
9.
Open Forum - Group discussion and examination of Chapter 12 - Review Questions & Problems and Exercises, Broadway Entertainment Company Designing the Human Interface for the Customer Relationship Management System
10.
Facilitators Lecturette a. Finalizing Design Specifications
11.
Break
12.
Open Forum - Group discussion and examination of Chapter 13 - Broadway Entertainment Company, Finalizing Design Specifications for the Customer Relationship Management System
13.
Workshop Four Review and Feedback
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UCAP – Ursuline College Accelerated Program
ASSIGNMENTS TO BE COMPLETED PRIOR TO WORKSHOP FIVE
Modern Systems Analysis & Design 1. Read the following chapters and associated case studies •
Chapter 14: Designing Distributed and Internet Systems
•
Chapter 15: System Implementation
•
Chapter 16: Maintaining Information Systems
•
Appendix 3: Object-Oriented Analysis and Design
2. Prepare written responses to the following: a.
Chapter 14: Problems and Exercises #1, # 3, & #9
b.
Chapter 15: Problems and Exercises # 3, #4, & #6, Broadway Entertainment Company – Case Questions # 2
c.
Chapter 16: Problems and Exercises # 1, #2, & #3, Broadway Entertainment Company – Case Questions # 1
Complete Term Project
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UCAP – Ursuline College Accelerated Program
WORKSHOP FIVE
OBJECTIVES: 1.
Overview of distributed system design.
2.
Describe the six major activities of implementation; coding, testing, installation, documentation, training, and support.
3.
Describe information systems maintenance to include types, influencing factors and management issues.
ACTIVITIES: 1.
Review of Workshop Four Materials
2.
Facilitator Lecturette a. Designing Distributed Systems
3.
Open Forum - Group discussion and examination of Chapter 14 - Review Questions & Problems and Exercises
4.
Facilitator Lecturette a. Going Live, System Implementation
5.
Open Forum - Group discussion and examination of Chapter 15 - Review Questions & Problems and Exercises, Broadway Entertainment Company, Designing a Test Plan for the Customer Relationship Management System
6.
Break
7.
Facilitator Lecturette a. Keeping the Wheels On, Maintaining an Information System
8.
Open Forum - Group discussion and examination of Chapter 16 - the Broadway Entertainment Company Maintenance Plan for the Customer Relationship Management System
9.
Break
10.
Test # 2
11.
Submit Case Term Project
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