Mobile Me Quick Reference

Mobile Me Quick Reference Make sure before doing any of these steps to get all of your personal data into a supported Mobile Me sync client on Mac (iCal, Address Book, Safari) or PC (Outlook 2003/07)

Mac OS X Setup

1. Apple Menu > System Preferences 2. Open Mobile Me preferences (under Internet & Network) 3. Log into Mobile Me account 4. Click on Sync tab 5. Check Synchronize with Mobile Me and choose Automatically from the drop down box. 6. Click the checkboxes for Contacts, Calendars, and Bookmarks. 7. Click on Sync Now This will put the Contacts from Address Book, Calendars from iCal, and Bookmarks from Safari from your Mac onto the Mobile Me cloud.

Windows XP/Vista Setup

1. Download the Mobile Me control panel for Windows (check apple website) 2. After downloading the control panel, you can find it by going to Start > Control Panel > Mobile Me 3. Log into Mobile Me account 4. Click the Sync tab. 5. Click the “Sync with MobileMe” checkbox and select a sync interval. ★For the most frequent updates, choose Automatically, which syncs with MobileMe every 15 minutes 6. Click the checkboxes for Contacts, Calendars, and Bookmarks. 7. Click on Sync Now This will put your Contacts & Calendars from Outlook 2003/2007, as well as your Bookmarks from Internet Explorer onto the Mobile Me cloud.

iPhone Mobile Me Setup

1. Settings > MC&C > Add Account > Mobile Me 2. Enter Name, Address and password, click save. 3. Choose Mail, Contacts, Calendars, Bookmarks and tap Save.

Troubleshooting Mobile Me Sync Issues ★ Check on the me.com page for your calendars or contacts ★ Open the MobileMe Control Panel and make sure that you are syncing the information types you expect. ★ Confirm that a sync is not already occurring ★ If a sync is already occurring the synchronize with MobileMe checkbox will be grayed out.  Make sure there is not an open sync alert dialogue and wait for the sync to complete. ★ If your calendars or contacts do not sync as expected, check MobileMe Calendar or MobileMe Contacts.  If the data is correct there, your data is on the MobileMe servers.  If this is the case, resync the data on your computer with data from MobileMe. ★ If your data on MobileMe is not the most current data from your computer, resync your data on MobileMe with the data from your computer. ★ Try syncing Contacts/Calendars manually.  From the home screen, tap Settings > Fetch New Data > Advanced.  Select your MobileMe account with the "Contacts/Calendars" label, and change from Push to Manual.  Go back to Contacts or Calendars, and wait for the sync to complete.  If this resolves your issue, your device was not automatically syncing as expected.  Turn your iPhone or iPod touch off and on again, and then change back from Manual to Push. ★ Try a hard reset ★ Turn syncing off for the affected data. ★ From the home screen, tap Settings >Mail, Contacts, Calendars, and then tap your MobileMe account. Move the slider for the data type that is causing issues. Wait for confirmation that that data type has been disabled, then press Home. Confirm that the data has been deleted on your phone, and then turn syncing for that data type back on. ★ Delete and recreate the account on your iPhone or iPod touch: From the home screen, tap Settings > Mail, Contacts, Calendars, and then tap your MobileMe account.  Tap Delete Account.  On the Mail, Contacts, and Calendars screen, tap Add Account > MobileMe, and set up your account again.