Marketing Research
UNIT – I Marketing Research – Concept- Significance -Marketing research as an element of marketing information system - Marketing Intelligence approaches- Internal Marketing Research Process – Problem Formulation – Decision problem to Research problem – Preparation of Research Proposal for submission to funding agencies. UNIT – II Research Designs: Exploratory Research – Objectives and Methods – Descriptive Research – Objectives and Methods – Causal Designs – Concept of Causality - Experimentation : Laboratory and Field Experiments – Experimental Designs– Experimentation in Marketing Research - Case method of research. UNIT – III Research methodology – Data sources: primary and secondary- Data collection methods: questionnaire, interview, Focus groups, and PanelsPersonal, telephone and e-methods- Scaling techniques: Nominal, Ordinal, Interval and Ratio Scales – Types of Sampling Plans: Non Probability and Probability Samples – Sample Size Determination. UNIT – IV Data analysis methods- Hypothesis Testing – Examination of Differences of means and proportions- Chi-square, t, z and F tests- CorrelationRegression Multivariate Data Analysis- Discriminate, Factor, Cluster and Multi Dimensional Scaling (only applications with simple examples). UNIT – V Data presentation techniques- Preparation of the Research ReportPreparation of synopsis- Presentation of research findings- A brief outline of marketing research organizations in India.
3G Chick
Shampoo
NDTV
Polls
Research
1.Research starts with a question or a problem 2.Its purpose is to find answers to questions through application of scientific method. 3.It is a systematic and intensive study directed towards a complete knowledge of the subject studied
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Marketing Research
….the
systematic gathering, recording and analyzing of data about problems relating to the marketing of goods and services.
AMA (American Marketing Association)
MR and MIS (Marketing Information System)
To manage a business well is to manage its future, and to manage the future is to manage information
MIS (Marketing Information System)
A structured, interacting complex of persons, machines and procedures designed to generate an orderly flow of pertinent information, collected from both intra-and extra-firm sources, for use as the basis for decisionmaking in specified responsibility areas of marketing management
MIS (Marketing Information System)
Components of MIS
1.Internal Accounting System 2.Marketing Intelligence System 3.Marketing Research System 4.Marketing Management Science System
Diffe re nc e s be twe e n MR and MIS