Kiosk

KIOSK CHEQUE DEPOSIT & BILL PAYMENT MACHINE

KIOSK

(CHEQUE DEPOSIT & BILL PAYMENT TERMINAL) KIOSK Role: Customer can deposit their cheque in KIOSK at any time (24 HRS accessible)

Other Customer and Bank customer can deposit their Bill’s in KIOSK.

Work efficiency will improve by KIOSK

KIOSK Customer Demands May Be Influencing How You Allocate Your Resources To Respond… Demanding Banker & Customer Requirements Banker

How can we work better together? Can Kiosk reduced work load and give us to good image?

How will Kiosk help us?

Customer

What Customer have to do. How will we get the detail without slip? What Kiosk will provide. is any receipt or stamp?

I want to be Deposit my Cheques & Bills any Time.

Some ways in which KIOSK are responding…  NO need to receive and give stamp on receipt to customer.  Kiosk giving all detail’s inputted by customer and MICR coed, read by MICR reader  KIOSK generate the MIS report and Finacle report for Finacle upload.  Finacle report uploading all cheques in Finacle in 30 sec. so no need to do the manual entry.  Customer have to input Account No. & Cheque Amount and Cheque Date.  KIOSK will provide the receipt along with all detail like : - Traction Date & Time, Account No., Cheque No. Cheque Amount, Cheque Date, Bank Name. / Bill Detail’s also.  It’s 24 HRS accessible

Sales Organizations Face “Unreasonable” Customer Demands “Customers have become unreasonable, they want us to deliver high value, tailored to their particular needs all at bargain basement prices.”

The economic slowdown has magnified the pressure on any sales organization

- VP, Sales at Fortune 500 Manufacturing Company

“It’s been a tough year. I’ve had to lay off several folks. As a result, we are relying much more on our inside sales team to focus on retaining and growing our existing customer relationships. ” - Sales Director at Fortune 100 Technology Company

“Customers are delaying buying decisions and as a result we’ve had to realign our selling and marketing efforts to match. ” - Sales Director at Fortune 50 Consumer Products Company

Source: Sales Executive quotes from interviews conducted by A.T. Kearney on the behalf of Microsoft

As Customers Demand More Value, The Sales Climate Is Becoming Increasingly Complex Sales Complexity Commodity Selling

Specifications Selling

Value Selling

High

• Economic slowdown • Aggressive, information based sourcing • Multifunctional selling • Accelerated time to value • Tighter partnerships • Increased globalization

Low

Time

Choose Most Relevant Sales Business Challenges to Discuss The following slides are to be used as interesting discussion points about potential business challenges in sales It is advised that only selected (not all) business challenges slides be shown as deemed appropriate by customer situation:





I. II. III. IV.

Aggressive Metrics Demanding Customers Requirements Partner/Distributor Challenges Complex Technology Environment

However, Sales Executives Are Facing An Increasingly Challenging Environment Increasing Customer Demands

Complex Technology Environment

Aggressive Metrics and Targets

Increased Requirement for Partner Integration

Major Challenges Facing Sales BDMs

KIOSK STEPS FOR DEPOSITING CHEQUES & BILLS CHEQUE DEPOSIT

 Deposit Cheque  Account Type  Cheque Type

Bill PAYMENT  Bill Payment  Bill Type (MTNL / BSNL)

 Account No.

 Bill Scan (It will collect all data from Bar Code)

 Cheque Amount

 Deposit the Cheque (Bill Amount)

 Cheque Date  Insert Cheque in MICR Slot  More Cheque Option for Same Account (yes/No)  Customer will Get the receipt with all Detail  Detail’s : - Trans Date & Time, Receipt No., Location, Account No., Cheque No., Cheque Date, Cheque Amount, Bank Name

 Kiosk will auto generate the MIS for Biller to update their database.  Customer will get receipt with all Detail’s.

 Detail’s : - Trans Date & Time, Receipt No., Location, Bill No., C.A. No., Cheque No., Cheque Date, Bill Amount, Bank Name

Your Relationships With Partners And Distributors May Be Becoming Increasingly Important To Ensure Sales Success… Partner/ Distributor Challenges Business Partners and Channels  Channel conflict – how to deploy channels – maximize market coverage  Lack visibility into multi-layered distribution models  Lack multi-channel integration to present one face to the customer

Some ways in which companies are trying to respond…  Building closer relationships through joint investments in process improvements and technology deployments  Providing more robust training, incentives, and supporting marketing collateral and demo materials  Clearly outlining rules of engagement to reduce channel conflict  Investing in multi-channel integration to present one face to the customer

Retail Partners and Channels  Ensure the brand value is maximized  More effectively manage promotion dollars to maximized impact sales and profitability lift  More effectively manage discount programs and pricing updates

 Moving towards vendor managed replenishment  Piloting Electronic Shelf Tags to provide more insight and flexibility into promotional pricing programs

Your sales organization may have already made any of a number of investments in enabling tools and technology… Complex Technological Landscape Who may be calling on you…

What they might be selling…

Centralized Systems Vendors

Customer Relationship Management (CRM)

Point Solutions Vendors

Sales Force Automation (SFA) Customer Insight and Analytic Tools Electronic Selling Aids and Devices

Hardware Vendors

Mobile Devices, Point of Sales Systems etc.

“We’ve made tremendous investments in technology over the past few years. User adoption of our CRM is lower than expected. Right now we are focused on making sure we are maximizing the value we get out of those investments.” - VP, Sales at Fortune 50 Company

Some ways in which companies are trying to respond…  Ensuring salespeople have the training and incentives to use the technology  Making modifications to systems to align them more closely with the companies’ established business processes  Making selective investments in additional technology to adopt and deploy

CHEQUE DEPOSIT 

Initial meeting to discuss YOUR business in more detail



Verify specific business problems and extent of impact on your organization



Collaborate to solve YOUR business problems

© 2003 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY.

Microsoft Has Helped Sales Executives At Other Organizations Address Some Of Their Key Challenges Results achieved by Microsoft’s Customers 25% increase in revenues and 50% increase in new customer contacts Proposal output increased 300% Worker and Account Executive Productivity increased 15% Reduced sales performance data delay from days to minutes

“Where do you want to go today?”

Microsoft Helped Genisys Automate Its Sales Processes To Realize Greater Sales Productivity And Increase Revenues Case Study:  Genisys, an IT consulting firm which builds business productivity solutions for the extended enterprise including CRM solutions for small and medium sized businesses Client Situation  The company had no efficient solution for managing its own sales cycles Microsoft Approach  Genisys developers utilized Office XP features and Microsoft server products and create GenASSIST, a system that automates sales and fulfillment processes and gives employees varying access to data across different business areas. Results  Anticipated 25% increase in revenues  Anticipated 50% increase in new customer contacts

"For years, we needed a system to capture information about sales opportunity, and then offer teamwork among our different business areas so we could deliver a unified offering… [Microsoft’s technologies] let us create a cost-effective solution— in a matter of a few weeks." - Dave Stewart, Genysis Consulting, Inc.

Microsoft Helped National Oilwell Automate Its Time Consuming Proposal Development Process Case Study:  National Oilwell, a manufacturer of oil and gas drilling systems Client Situation  Rising costs and loss of business resulting from an inefficient proposal generation system prompted the company to search for a solution to streamline the proposal development and management process throughout the organization Microsoft Approach  Automate a routine business process with eProposals software from partner Immedient Results  Reduced proposal cycle time  Increased sales organization’s productivity  Infused more consistency and higher-quality proposals  300% increase in the number of proposals produced leading to… increased revenues

Proposal output increased 300%… leading to Increased Revenues

EDS Account Executives Are Using Tablet PCs To Become 15% More Productive Case Study:  EDS, a global enterprise services company Client Situation  Account Executives can spend as much as 80%+ of their workday in meetings or on the road visiting with customers

Click to play

VIDEO Microsoft Approach  The Tablet PC combines the desktop functionality of Microsoft Windows and Office with handwriting recognition to speed work Results  Replaces the need for a laptop and PDA and allows “road warriors” to get their work done  Estimated employees increased their productivity by as much as 15%, the equivalent of 24 working hours every month

Microsoft Helped Novopharm Sales Managers Obtain Complete Information On Their Territory Case Study  Novopharm, a North American generic pharmaceuticals manufacturer Client Situation  Took days for a Sales Manager to figure out whether sales were down in a certain territory due to a particular sales rep, a specific Pharmacy, or a back-ordered drug

Microsoft Approach  The customer already used the Microsoft platform so it was easy and cost efficient to integrate a business intelligence solution to quickly produce the reports a Sales Manager required Results  Reduced time-to-insight from days to minutes

“If sales in a certain territory are down 10%, we can figure out the problem in minutes and take immediate action – rather than waiting days for a written report and hoping the information is accurate…” “By leveraging the right tools, Novopharm is continuing to gain market share.” - Doug Morley, Novopharm Sales Manager