June 08 After

CLIENT NAME Street Address • City, State, Zip 777-777-7777 / 777-777-7777 • [email protected]

EXECUTIVE MANAGEMENT / CONSULTING: Global Operations Manag em ent, Process Re-Engineering, Lean Manufacturing, Six Sigma Implementation Multifaceted, pragmatic, and driven professional that will utilize excellent skills and a passion for analyzing business needs, negotiating contracts, evaluating requirements, and custom designing strategic solutions to complex issues. Thrive in both independent and collaborative work environments. Ability to rapidly achieve organizational integration, assimilate job requirements and introduce new ideas, concepts, methods and technologies. Fuels teams in the launch of leading-edge business solutions driving record-setting accuracy. • Leveraged ability to recognize and capitalize on market trends and impact bottom-line through strategic planning, pricing, market research, and forecasting. • Demonstrated record of success in global operations management. Creative problem solver; with ability to drive revenue growth, resolve conflicts, improve morale, and consistently exceed profit goals. Organizational Development • Supply Chain Management • Logistics Planning & Development Sales, Engineering, Financial Management • Procurement & Purchasing • Pricing Agreement Negotiations Operations Management • Global Strategic Planning • Business Development Sourcing & Buying Planning • Client & Vendor Relations Management • Team Management

PROFESSIONAL EXPERIENCE CONFIDENTIAL COMPANY, Maynard, Massachusetts • 2000-Present A privately held $250M company with 700 employees, providing high availability solutions for mission critical systems of 5,000+ customers. Director, Worldwide Business Operations (2005-Present) Chief leadership and executive management accountability for process re-engineering, global operations, strategic planning, supply chain management, proposal development, and CRM implementation. Assess revenue trend analysis and forecast projections. Standardize and benchmark operational plans for product launches, end-of-life events, and transitions to comply with local certifications and regulations such as Europe’s RoHS and Japan’s Green environmental laws. Serve as key point-of-contact for corporate headquarters, spearheading Engineering, Legal, Finance, Supply Chain, and Service. Optimize margins and maximize book revenue. Devise and deliver recommendations for executive decisions and board-level presentations. Streamline referral fees, global accounts, and split opportunities to improve the compensation plan structure. Operations Manager (2003-2005) Orchestrated channel and business development, leading marketing management, business development, and channel account managers. Devised a partner training/communication strategy. Energized partner base with launch of products into new market segments. Business Manager (2001-2003) Program Manager (2000-2001) Bolstered and led a product line expansion through OEM Partnerships. Elevated and managed senior executives, coordinating the development of an OEM program. Delivered a robust business model. including an attractive pricing and discount structure, and a complete support framework. Key Accomplishments: • Triggered revenues by negotiating and securing new business terms and seamlessly integrating order processes to enable multimillion dollar revenue streams with 3 major multinational corporations. • Championed business relations with international subsidiaries in Japan, Europe, and Asia. • Conceptualized, planned, and launched an online “deal checklist”, strategically eliminating 4 week delays due to new Sarbanes-Oxley (SOX) processes.

CLIENT NAME • Page 2 • [email protected]

Accomplishments continued… • Executed methodology to improve inventory levels of long-lead items, eliminating shortages and lowering tied-up expenses by more than 90%. • Propelled and led the dynamic systems integration of a $10M acquisition company. • Tripled a strategic partner team base in 6 months by invigorating sluggish recruitment processes. Awards & Accolades: • Awarded a ‘President’s Award’ for outstanding teamwork and collaboration. • Winner of two ‘Sales Appreciation Awards’ for excellence in product launches and major bid proposals. • Recognized with a ‘Significant Contribution Award’ for successful product launch. • Granted multiple Stock Option Awards in recognition of outstanding achievement. GENERAL ELECTRIC, Bedford, Massachusetts / McLean, Virginia • 1985-2000 A strategic consolidation of more than 40 local IT service providers into one $1B+ operating unit of GE Capital. MITRE Account Program Manager (1999-2000) Assigned to GE Capital/IT Solutions, led P&L management, budget control, HR management, program development, account management, and contract negotiations. Managed and led 45 employees in all aspects of desk side support, IT procurement, and account support across 50 locations. Oversaw revenue, inventory, and expenses. Leveraged best practices among all of the major national accounts. Key Accomplishments: • Generated consistent service revenue growth by 50% and gross profit by 68%. • Facilitated and directed the Y2K upgrade of 5000+ user systems in 45 days. • Winner of a ‘Circle of Excellence Award’ as one of the top contributors in the GE Capital business. • Elevated organizational performance by orchestrating redesign of procurement/sourcing standards. ** ** ** Career Note: Prior experience includes Productivity Leader-Six Sigma Master Black Belt (1998-1999), GE Engine Services. Managed 4 Black Belts, leading successful Lean Manufacturing/Kaizan events to implement cell-based manufacturing processes; Six Sigma Black Belt for General Electric Aircraft Engine Group (19971998), and Staff Engineer (1985-1997). Details on request.

EDUCATION & CREDENTIALS MBA Babson College, Babson Park, Massachusetts MS, Computer Science Boston University, Boston, Massachusetts BS, Aerospace Engineering University of Notre Dame, Notre Dame, Indiana Training & Development General Electric Six Sigma • Certified Six Sigma Master Black Belt • Certified Six Sigma Black Belt Engineering Development Program • Leadership Skills Development Course • Project Leadership Course

TECHNICAL SKILLS C/C++, FORTRAN, Complex Software Simulations