July 2009 Forum

inside this issue

SBA Awarded: See who received the plaque for this monthly award. Page 5

Chairman’s Report: An update on the Chamber’s strategy and progress. Page 2

Stately visit: Chairman’s Circle welcomes former state Rep. Dennis Ross. Page 11

FORUM FOR BUSINESS monthly Buy Lakeland. It makes good cents! • visit LakelandChamber.com

LAKELAND AREA CHAMBER OF COMMERCE

July 2009

Vol. XIX, No.7

WITH THE CHAMBER

GROWING GREEN Support the Chamber’s Efforts to be the Premier Catalyst for Economic Growth! Your Chamber of Commerce is a growing and dynamic resource for the Lakeland community. Through events and publications, the Chamber offers members valuable and cost-effective brand-building opportunities; opportunities that are truly shaping Lakeland’s future. Each year, the Catalyst Campaign drives the Chamber’s budget for the following fiscal cycle by sharing these opportunities with our 2,000 member businesses. Continued on Page 4

SHOW YOUR SUPPORT

Renew Chamber sponsorships & advertising from now until July 23.

New sponsorships and advertising available from July 24 to October 2.

ALSO INSIDE: New Members • EMERGE Lakeland • Ribbon Cuttings • Members on the Move

ATTENTION Clubs & Organizations It is time to update our Lakeland Area Guide to Clubs & Organizations. Please contact us no later than August 31, 2009 To ensure your club or organization is represented. Please contact Patty Smith at 863/688-8551 Ext. 221 Or E-mail at [email protected]

Chairman’s Mid-Year Report Anu Saxena

Here’s a few of the key initiatives we’re currently working on:

(ASC geosciences, inc.)

40-Year Accreditation – We are currently undergoing our

40-year accreditation evaluation through the U.S. Chamber of Commerce. Of the 6,900 chambers in the U.S., only 260 are accredited. This represents the top 4% of all chambers in the country, and the Lakeland Chamber is proud to have achieved the high standards set by the accreditation program for the past 40 years.

I have very much enjoyed serving as your Chairman this year and the opportunity to meet many of you at our Chamber events. Your Chamber has been actively working these past months to offer a broad menu of programs that meet the diverse needs of our 1,900 member businesses in these challenging economic times. We value the investment you have made in this organization, and want to report on our progress so far this year.

Vice Chair Melinda Harrison is chairing the accreditation task force, and working with the following oversight chairs in the nine accreditation areas being evaluated: • Governance – Tim Campbell (Clark, Campbell, Mawhinney & Lancaster, P.A.) • Finance – Walker Wilkerson (The NCT Group, CPAs, LLP) • Human Resources – Don Selvage (SHR Human Resources, LLC) • Government Affairs – Mark Wilson (Kimley-Horn and Associates, Inc.) • Program Development – Maureen Shaw (Flower Cart Florist) • Communications – Sam Nimah (Southern Wine & Spirits of Florida) • Technology – Todd Baylis (Cipher Integrations, Inc.) • Facilities – Joe L. Ruthven (The Ruthvens) • Benchmarking – Paul Noris (Bank of Central Florida)

At our Annual Board Planning Retreat last fall, the Chamber’s board of directors adopted five key strategic issues to focus on this year. Strategy Groups were formed to address these issues, chaired by the Chamber’s Vice Chairs: • Communications, Vice Chair Sam Nimah (Southern Wine & Spirits of Florida) • Education, Vice Chair Alice Hunt (Hunt Construction of Central Florida, Inc.) • Organization Advancement, Vice Chair Melinda Harrison (Watson Clinic LLP) • Public Policy, Vice Chair Mark Wilson (Kimley-Horn and Associates, Inc.) • Smart Community, Vice Chair Hugh Autry (Lakeland Regional Medical Center)

Following submittal of our accreditation application in August, the U.S. Chamber of Commerce will make an announcement of our accreditation approval in November. I have full confidence we will again achieve the accreditation high standards this Chamber is known and respected for.

Working with board members assigned to these KSI groups, vice chairs are developing short and long-term strategies to seek a vibrant economic environment and high quality of life in Lakeland for our member businesses. We’ll look forward to reporting back to you as these KSI strategy groups move forward.

Establishment of a Middle Years Program (MYP) at Lawton Chiles Middle Academy –

For the past several months, a group of Lakeland business leaders have been working with the Polk County School Board to create a Middle Years Program (MYP), similar to the International Baccalaureate (IB) programs currently offered at two high schools in Polk County. I have been proud to be involved in this exploratory committee, and excited to confirm that we have the full support of the School Board and area business sponsors to establish a MYP program at Lawton Chiles Middle Academy this fall, which will be a feeder program into the two IB schools in our County. I am especially pleased that Lawton Chiles Middle Academy, with its

Lakeland Area Chamber of Commerce Forum For Business Monthly Volume Information: July 2009, Vol. XIX, No. 7

Anu Saxena Chairman of the Board Aaron Bates Managing Editor

Kathleen L. Munson Publisher & President Kingston Partners Design

No. 2

outstanding record of academic achievement under the leadership of Principal Sharon Neuman, has been chosen as the host school to launch the County’s first MYP program. The MYP will serve as a tremendous asset to our Chamber and the Lakeland Economic Development Council in marketing Lakeland as an ideal location to establish a business and retain the area’s existing businesses. Continued enhancements of our education system not only serve our students, but enable area employers to better recruit and retain qualified employees.

Also, look for the “Buy Lakeland. It makes good cents!” commercials that Bright House Networks has produced and will air on their cable channels over the next few months. Thanks to our Bright House partners for helping spread the word to “Buy Lakeland!”.

Please read this month’s Forum for further updates on what’s happening at the Chamber. We could not accomplish all we have this year in leading Lakeland’s business community without the active involvement and support of our members. Working together, we will continue to build Lakeland as THE community of choice to live, work and play. I hope to see you at an upcoming Chamber event! Best regards,

“Buy Lakeland. It makes good cents!” Campaign –

I want to encourage you to support your fellow Chamber members by doing business in Lakeland, and to prominently display the “Buy Lakeland” logo in your storefront or lobby. If you need a window cling to display, just e-mail [email protected] and we’ll get one to you.

Anu Saxena, Chairman of the Board

{

2009

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Catalyst Campaign Backer

Support the Chamber’s efforts to be the premier catalyst for economic growth! Continued om Page 1

Volunteers from 20 Chamber member companies all work within their contacts to grow the Chamber’s base of support and in turn, grow our impact on Lakeland’s economy. By combining all advertising, sponsorship and membership resources into one directed campaign, the Chamber is able to produce a confident budget for 2010 and allows Chamber supporters to do the same.

This year, Catalyst will be “growing green”! Throughout the 10 week campaign, we will be reducing paper use, learning more about reducing our carbon footprint and celebrating green spaces in Lakeland. The most exciting endeavor of the Catalyst Campaign will be on October 6 when the Chamber comes together to recognize the planting of healthy, Florida-friendly maples around Lake Mirror. Your company can be a part of this celebration by sponsoring one of the twelve trees we will plant. For more information on this partnership, please contact your Catalyst volunteer or the Campaign office.

BE A CATALYST … The 2009 Catalyst Campaign will Kickoff on July 23 at the Lake Mirror Tower Apartments Ball Room. For a calendar of events, or to learn more about building your brand with the Catalyst Campaign, visit Catalyst.LakelandChamber.com.

No. 4

Small Business of the Month Award presented

Twenty years ago, Denise Kilburn and Kathy Shufflebarger recognized a need for pediatric therapies in our community. Through hard work and dedication their partnership has grown into their current outpatient therapy clinic for children.

Located at 1215 E. Orange Street, Pediatric Therapy Services, Inc. (PTS) offers physical, speech and occupational therapies. Their building was custom

Denise Kilburn and Kathy Shufflebarger, Pediatric Therapy Services, Inc., accept the June Small Business of the Month Award om Committee Member Don Pickard (Pickard & Pickard, Inc. REALTORS).

designed to enhance and stimulate the children’s experience at PTS.

Denise, Kathy and a staff of 20 therapists are dedicated to building a team consisting of patient, family and therapists. The therapies learned in the clinic have to be reinforced in the home to achieve successful outcomes. Each child is evaluated and given a customized therapy for their needs. They discover what a child loves, needs and craves then deliver a therapy treatment program that supports those desires. Successful outcomes can range from a child mastering a single new task to completely overcoming their disability. PTS is constantly striving to provide their patients and staff with the latest innovation in therapy. They provide employees with advance training annually and offer internships to graduate students who need clinical instruction for the completion of their education program. Denise and Kathy believe they must

June winner

Pediatric Therapy Services, Inc. 1215 E. Orange Street Lakeland, FL 33801 863/802-3800 Phone 863/802-0480 Fax www.ptsbeyourbest.com [email protected]

lead by example to demonstrate the high expectations they require. PTS collects memorable quotes from their patients for both feedback and amusement. Recently, therapist Miss Diana asked patient Elizabeth, “What am I going to do with you? She responded, “Love Me.” At PTS children with challenges learn to accomplish new skills through therapy and Love. The Lakeland Area Chamber of Commerce would like to congratulate Pediatric Therapy Services, Inc. as the Small Business of the Month for June.

Over 100 people attend Chamber’s first Pink Slip Party Just over 100 people were in attendance at the Chamber’s first Pink Slip Party held on May 19. Everyone from new grads to victims of recent lay-offs came to Natalie’s Sports Bar & Grill to commiserate about the job market and learn about the resources Lakeland has to offer. Presenting Sponsor Action Professional Recruiters was on hand to review resumes and offer advice on open positions.

According to Marsha Leap, Leap Ahead Professional Development, job seekers are charged with finding new and more creative ways to market themselves and their skills. Not only was Marsha on hand to dispense advice, Leap Ahead Professional Development offered a résumé review/interview coaching session as a door prize. Even though Deb McCutcheon, with sponsor company Action Professional Recruiters, didn’t have many open positions to offer job seekers, she was encouraged by the positive attitude of

those in attendance. She and her co-workers were available to accept resumes and offer a friendly ear to those out of work, some for as many as 18 months.

With the success of the inaugural Pink Slip Party, plans are already underway to schedule one in the Fall! Look for more information coming soon!

WUSF’s Robin Sussingham was on hand to interview some of the participants. Many thanks to our generous sponsors: Action Professional Recruiters; CreativElaborations Design Studio & Natalie’s Sports Bar & Grill! Without you, this event would not have taken place! Pictured above: Rhonda Freeman talks with Barbara Riegle of Action Professional Recruiters, Inc. Pictured le: Job seekers, employers and educators network at Natalie’s Sports Bar & Grill.

No. 6

Flying Tigers, Lakeland Electric host Business After Hours

The rain stayed away to make the May Business After Hours a success! The Lakeland Flying Tigers and Lakeland Electric teamed up to provide a full evening of food, fun and entertainment. Chef Thomas Mackinnon believed that “if you GRILL it, they will come”, and presented a fabulous buffet of traditional ball park food with some snazzy extras. With more than 200 people in attendance, you can bet that much of the conversation started over a mini beef wellington or stuffed crab! The experience at Joker Marchant Stadium would not have been complete without some ice cream for Chamber members and guests provided by Dairy Queen North owner Linda Brown. Lakeland Electric representative Barbie Taylor was on hand to receive the plaque of appreciation and a warm acknowledgement from the crowd. Zach Burek, General Manager of the Lakeland Flying Tigers accepted the plaque of appreciation and then invited everyone to enjoy a great baseball game between Lakeland and the Jupiter Hammerheads. What could be better than a night at the ballpark? Thanks to Lakeland Electric and the Lakeland Flying Tigers for hosting a very successful and enjoyable event.

Barbie Taylor accepts the Plaque of Appreciation for Lakeland Electric.

Pictured above: Zach Burek accepts the Plaque of Appreciation for Lakeland Flying Tigers. Pictured le: We can always be sure that Gina and Bill Berry of Gina’s Costume Rentals, will be “dressed” for the event.

Leadership Lakeland celebrates graduation of Class XXVI Under the leadership of Stacy Campbell Domineck, Polk Works, 28 business people graduated from the 26th class of Leadership Lakeland. Established in 1983, the annual program is designed to identify leadership and enhance existing leadership in our community. Leadership Lakeland does not take public policy positions or advocate any individual viewpoint. The program unites leaders from diverse backgrounds and perspectives to improve their ability to lead effectively. The program offers its

members a broad range of experiences and insights about the community, its people, its needs and its services. Leadership Lakeland is committed to participating in the succession planning of Lakeland's leadership.

The program is designed to create better informed leaders for our community and offer opportunities to build and strengthen relationships.

At le, Stacy CampbellDomineck, Polk Works, Chairman of Class XXVI, gave her closing remarks to the class.

Pictured a b ov e, Chairman of the Board Anu Saxena, asc geosciences, welcomed all the guests and congratulated the graduates. Pictured right, Greg Madden (Madden) and his wife, Lory; David Robinson ( DSM Technology Consultants) and his wife Shelley (standing); Mike Smith (Publix) and his wife Angela: and Kandis Baker-Buford ( BoCC) and her husband Willie all shared a table for the evening.

Pictured above, Graduate Ernie Ivey, Polk State College, brought his wife, Bernice and daughter, Vandoline, to share in the celebration. Pictured le, Dan McBride, Class XXVI member, Victory Church, announced the plans that the class has for Giving Back to the community. Please see related article in this issue of the Forum for Business. No. 8

The Challenge Is On

Leadership Lakeland is a fabulous experience that not only builds relationships and teamwork within its classes, it also generates an enthusiasm for making Lakeland a better place to live. The coordinators of the program work tirelessly to provide opportunities and experiences throughout the year to introduce its participants to the inner workings of our community.

Class XXVI Chris Asbill.....................................Lanier Upshaw, Inc.

Kandis Baker-Buford...................Polk County Board of County Commissioners

Sarah Case .....................................JSK Consulting, Inc.

Kay Cochran ......Marriott Vacation Club International Bill Crowe ......................................................QMI/ITW

Jerome Ferson...............................................The Ledger

Danita Frier ...............................Central Florida Speech and Hearing Center Tarek Garas .............................................Watson Clinic Tim Harris......School Board of Polk County, District 7

Ernie Ivey ..........................................Polk State College

Fred Koehler, II......................................Smart Creative

Kelly Lane....................................Boys & Girls Clubs of Lakeland and Mulberry Mike LaPan ...The Lakeland Center – City of Lakeland

Greg Madden.....................................................Madden

Dan McBride.........................................Victory Church Shawn McDonough................EXIT Realty of Lakeland

Class XXVI, like all classes before us, graduated from the program with a desire to give back to our community and reinvigorate others to give back. Organizations throughout Lakeland need us and our resources to fulfill their missions. Some people choose to give the gift of money. Not everyone is in a position to do so. Everyone, however, can give their time. After all, volunteering is one of the highest expressions of citizenship in action. Thus was born the idea of “The Challenge.” Leadership Lakeland Class XXVI is challenging all past and future classes to see which class logs the most service hours per year. And the class with the most hours not only gets bragging rights for the year, they also win the Best Class 5 to 9 trophy. Class XXVI has committed to giving an additional 240 service hours each year. That is 29 participants giving an entire day each of service to our community on top of all the service each member individually gives. The Challenge of volunteer hours by class is simply a way to encourage all of us to reach out and invest time in our community – and what a fun way to do it. By pulling together all Leadership Lakeland classes, we can make a difference. So, how are we going to track these hours? The answer is Sweatmonkey.com, a website that helps you track your service hours. We have worked with Scott Fore, Class III alumnus, to have all of the Leadership Lakeland classes and participants registered in advance on Sweatmonkey.com. If you are registered with the alumni association you will receive an email from SweatMonkey.com. Make sure your email is up-to-date! If not, check with Lisa Oliver.

Cory Petcoff .......................................Baron Realty, Inc.

We saw the “Challenge” as a way to help make Lakeland an even better place to live and work. We know that the current classes can never catch up with the cumulative value of the dollars and time that prior classes have given! We hope that this “Challenge” gives our past and future classes a reason to band together in spirit for the betterment of our community.

Linda Skillern......................Crowe Chizek & Co., LLC

Class XXVI

Mike Micallef .....................Community Southern Bank Laura Newlin ..................Clark, Campbell, Mawhinney and Lancaster, P.A.

David Robinson .............DSM Technology Consultants Jackie Small ..................................................Polk Works

Signed

Mike Smith ..........................Publix Super Markets, Inc.

Monti Sommer ................................................AMIKids

Anne Sullivan....................The NCT Group CPAs LLP Tracey Tedder.........................Florida Southern College

Naomi Tillett ..............................Keith & Schnars, P.A.

Jennifer Vaughn........................Bank of Central Florida

Leadership Lakeland Class XXVI purchased the official award for the Give Back project, “e Best Class 5 to 9 Award”. It is a vintage time clock that as been ‘refitted’ with a new face of the Leadership Lakeland logo. On the side of the time clock are 10 small brass plates ready to be engraved with future class winning teams.

No. 10

Chairman’s Circle welcomes former State Rep. Dennis Ross The Chairman’s Circle hosted its Spring Business Luncheon on May 21, and welcomed special guest Dennis Ross as their speaker.

Dennis Ross, a Lakeland native, served in the Florida House of Representatives from 2000 to 2008, when he reached term limits. e Chairman’s Circle hosted its Spring Business LunchDuring that time, Mr. eon on May 21, and welcomed special guest Dennis Ross Ross held several as their speaker. leadership positions on key committees and last year was recognized as Florida’s “Most Valuable Legislator” by the Florida Chamber of Commerce. Mr. Ross recently announced his candidacy to run for the U.S. House of Representatives representing Florida’s 12th District, currently held by U.S. Representative Adam Putnam. Representative Putnam has announced he is leaving Congress to run for Florida Commissioner of Agriculture in 2010. Mr. Ross provided a historical perspective of the insurance crisis in Florida and how the state has gotten to this point. He noted that government should not be a player, but a regulator. He presented his 4 Fundamental Principles of Dennis Ross: 1. Insurance is absolutely necessary to the economy. 2. Insurance needs to be backed by private capital. 3. Those who choose to live in high risk areas should assume the insurance liability (under Florida’s current system all Floridians assume a portion of the liability for coastal residents). 4. Mitigation is necessary in order for homes to be retrofitted to withstand storms. In an open forum, Chairman’s Circle Chairman Timothy F. Campbell (Clark, Campbell, Mawhinney & Lancaster, P.A.) asked members for updates and announcements and their views on the economic outlook. Overall, members expressed they were seeing positive indicators, with several reporting they have remained steady or have seen some improvement. The Chairman’s Circle is a special membership forum for senior level executives. The forum provides members with the opportunity to meet with one another, build relationships, and participate in strategic marketing and leadership events to enhance their businesses and the overall Lakeland business community.

The following business leaders are members of the Chairman’s Circle: • Ralph Allen, Allen & Company of Florida, Inc. • Ira Anderson, Crowe Horwath LLP • Alice Barr, BloodnetUSA • Dean Boring, Boring Business Systems • Cynde Bunch, Bunch & Associates • Timothy F. Campbell, Clark, Campbell, Mawhinney & Lancaster, P.A. • Mike Carter, The NCT Group CPA’s, LLP • Gary Cassard, Bright House Networks • Jim Chaffin, SunTrust Bank • Ken Ely, Platinum Bank • Art Erickson, Florida Lifestyle Communities • Jerome Ferson, The Ledger • Buddy Fletcher, City of Lakeland • Scott Franklin, Lanier Upshaw, Inc. • Mike Furr, Furr & Wegman Architects, P.A. • John Griffin, Pilot Bank • Kamal Haider, M.D., Clark & Daughtrey Medical Group, P.A. • Ford Heacock, Heacock Insurance Group • Clayton Hollis, Publix Super Markets, Inc. • Dr. Anne Kerr, Florida Southern College • Mike Kosor, Bartow Regional Medical Center • Robert Loftin, Colonial Bank • Mike Marino, Wachovia Bank • Leonard Mass, Drummond Company, Inc. • Mark Miller, GrayRobinson, P.A. • Sam Nimah, Southern Wine & Spirits of Florida • Bob Puterbaugh, Peterson & Myers, P.A. • George Rogers, GEICO • Art Rowbotham, WONN/WPCV/ WLKF/WWRZ Radio • Joe P. Ruthven, The Ruthvens • Dr. Lou Saco, Watson Clinic, LLP • Anu Saxena, ASC geosciences, inc. • Jack Stephens, Lakeland Regional Medical Center • Gary Tarr, Pepperidge Farm, Inc. • Ralph Weeks, Quality Petroleum Corporation

Nominations sought for 2010 Board of Directors The Lakeland Area Chamber of Commerce is fortunate to be led by an elected 38-member board of directors and five ex-officio members. These dedicated volunteer leaders direct the governance of the Chamber and represent the interests of our 1,900 members.

In July, a nominating committee headed by Chair-elect Joe L. Ruthven (The Ruthvens) will convene to nominate 12 new directors to serve a three-year term on the Chamber’s Board of Directors, effective January 1, 2010. Active Chamber members in good standing are invited to submit their name or the names of other members who meet the qualifications of nomination.

Nominations will be submitted to the 2010 Officers and Directors Nominating Committee. Names of proposed board candidates should be submitted no later than Friday, July 10, 2009 to: Kathleen Munson, President, Lakeland Area Chamber of Commerce, P.O. Box 3607, Lakeland, FL 33802-3607, by FAX: 683-7454 or by email: [email protected]. Questions regarding the nomination process may be directed to Kathleen at 688-8551, ext. 234 or to the above email address.

Chamber members learn more about marketing plans On May 14, 24 Chamber members gathered at Webster University in downtown Lakeland to learn more about developing and amending marketing plans for all businesses. Speaker Terry Litterst, a 30-year veteran business consultant and marketing expert, shared real-life examples of marketing plans and successes in action. Attendees learned about organization, customer service and time management and

how those factors make up a positive and progressive marketing plan for businesses of all sizes and scopes. As a bonus, everyone was treated with omelet’s and breakfast goodies from Chef Paulie’s Cafe & Catering! Many thanks to those that helped make the morning meeting a success!

Speaker Terry Litterst, 30-year veteran business consultant and marketing expert, addresses attendees.

No. 12

RENEWALS

The Chamber would like to recognize and thank the following businesses for their long-standing support and loyalty.

20+ Years Renewals

1954 - 55 Years Bank of America 1956 - 53 Years Jenkins Lincoln Mercury 1968 - 41 Years Williams-Hess Insurance 1972 - 37 Years Rubber & Accessories, Inc. 1973 - 36 Years Peppertree Village Apartments Crowder Bros. Ace Hardware 1974 - 35 Years Gator Realty of Polk AA Electric S.E., Inc. 1975 - 34 Years Chuck Warnock-Realtor-Developer Phoslab Environmental Services, Inc. Crawford Bracken, P.A. 1976 - 33 Years Peninsular Exterminating Co. 1977 - 32 Years Harry E. Bopp, DMD, PA 1980 - 29 Years United Way of Central Florida 1981 - 28 Years Ready’s Pool Service, Inc. Sunco Carriers, Inc. 1982 - 27 Years Lakeland Automall-Ford,Mazda, Hyundai & Isuzu BAGLEY Idea Pros 1983 - 26 Years Lakeland Square Mall 1984 - 25 Years The Parlour Inc. of Lakeland Keith & Schnars, P.A. Primex Plastics Corp. 1986 - 23 Years Deli Delicacies, Inc. 1987 - 22 Years ADT Security Services, Inc. 1988 - 21 Years Munchel’s Fine Jewelry, Inc. Lakeland Public Library 1989 - 20 Years Everest University Lake Morton Bed & Breakfast Brooke Pottery, LLC

10-Year Renewals Pop’s Painting, Inc. George Harris Youth Shelter

5-Year Renewals Superior Car Wash Starbucks Coffee Company Community National Bank Fred’s Southern Kitchen Il Forno Restaurant and Pizzeria MJ Innovative Solutions

NEW MEMBERS

e Chamber is proud to welcome 10 new members for May 2009 Through their membership in the Chamber, businesses invest in themselves and their community. We urge you to “Buy Lakeland. It makes good cents!” by doing business with these new Chamber members. For the most up-to-date list of members, visit our on-line Preferred Business Directory at LakelandChamber.com!

Cutler Associates, Inc.

1643 Williamsburg Square Lakeland, FL 33803-4279 (863) 646-0220 Fax: (863) 607-4111 www.cutlerassociatesinc.com Rick Lentz General Contractors

Island Real Estate

6101 Marina Dr Holmes Beach, FL 34217-1553 (941) 778-6066 Fax: (941) 778-6306 www.islandreal.com Larry D. Chatt Real Estate

LensCrafter's

3408 S Florida Ave Lakeland, FL 33803-4765 (863) 646-2707 Fax: (863) 646-0210 www.lenscrafters.com Iva Kirk Optical Shops

Miller Safe & Lock

815 N. Florida Ave Lakeland, FL 33801-1705 (863) 688-2655 (866) 852-7147 Fax: (863) 687-7383 www.millersecuritygroup.com Joshua Daniels Security Services/Systems

PortraitEFX by Samuel K. Hamilton Photography Lakeland, FL 33801-5644 (863) 808-7688 Samuel K. Hamilton Photography

The Red Elephant Pizza and Grill – Ope ning Ju ly 31st 5216 S Florida Ave Lakeland, FL 33813-2516 www.redelephantpizza.com Jason Horn Scott Paul Restaurants

LensCrafter's

Shield Security Systems, Inc. 141 W Central Ave Ste 14 PO Box 183 Winter Haven, FL 33882-183 (863) 294-1824 (877) 538-6393 Fax: (877) 272-9446 www.shield4me.com Marty Senior Security Services/Systems

UroCare

3644 Innovation Dr Lakeland, FL 33812-4105 (863) 646-5789 Fax: (863) 646-5834 Stanley H. Shrom, M.D. Debra Willard Physicians - Urology

Wesley Mission/The Sanctuary at Wesley 719 N Massachusetts Ave Lakeland, FL 33801-1746 www.sanctuaryatwesley.org Sheila George Organizations/Clubs

3730 US Highway 98 N Lakeland, FL 33809-3809 (863) 859-0110 Fax: (863) 853-9344 www.lenscrafters.com Becca Johnson Shawn Plunkett Optical Shops

No. 14

POWER NETWORKING THURSDAY, JULY 9 11:30 AM – 1:00 PM MT. FUJI STEAK HOUSE & SUSHI BUFFET 2607 S. FLORIDA AVE. POWER NETWORKING THE CHAMBER WAY! $25 Members Only - Limited Seating Pre-register at http://Schmooze.LakelandChamber.com

No. 16

MAY TOURISM INQUIRIES

During the month of May, our Visitor Information Center assisted hundreds of

individuals, answering questions pertaining to Chamber member businesses and the Lakeland community.

Walk-in Visitor ...................................383 Relocation Response Mailings................8 Relocation Response (Walk In) ........... 22 Accommodations...................................0

Winter Accommodations ...................... 0 Visitor Information Mailings .................21 Visitor Center E-mail Inquiries...............50

MARK YOUR CALENDAR EVENTS

Friday, July 3 Chamber Closed in Observance of Independence Day Thursday, July 9 Schmooze a’Palooza, 11:30 a.m. - 1:30 p.m., Mt Fuji Steakhouse, 2607 S. Florida Ave. Thursday, July 16 Business After Hours, 5:30 – 7:30 p.m., Alexan at Lakeside Village Apartments, 1555 Village Center Dr.

MEETINGS

Wednesday, July 8 Government Affairs, 8:00 a.m.

Tuesday, July 21 EMERGE Lakeland, Steering Committee, 3:45 p.m. Pack the Bar 5:30 - 7:30 p.m. Thursday, July 23 Catalyst Campaign Kickoff, 5:30-7:30 p.m., Lake Mirror Tower Apartments, 130 S. Massachusetts Ave. Friday, July 24 Chamber Staff Retreat Tuesday, July 28 Investment Committee Meeting. 4:00 pm

2009 LEGISLATIVE WRAP-UP BREAKFAST

300 Chamber members attended this year’s Legislative Wrap-Up Breakfast

Special thanks to Senator Ronda Storms, Representative Seth McKeel, Representative Mike Horner, Representative Kelli Stargel and Representative John Wood for briefing Chamber members on the outcome of the 2009 Legislative Session.

Thank you Sponsors! AlphaGraphics Bank of Central Florida CF Industries, Inc Clark, Campbell, Mawhinney & Lancaster, PA Colonial Bank Folsom Construction, Inc.

Chamber member Maria Mahoney (e Mahoney Group, Inc.) asks Senator Storms a question regarding the 2009 state budget.

Lakeland Surgical & Diagnostic Center L.L.P. Marriott Vacation Club International Representative Seth McKeel tmr Agency Watson Clinic LLP

Mark Wilson (Kimley-Horn and Associates, Inc.), Representative Kelli Stargel, Representative John Wood and BusinessVoice Chairman Tim Rice (Wards Heating and Air Conditioning

Chairman of the Board, Anu Saxena (ASC geosciences, inc.), Representative Mike Horner, and Representative Seth McKeel No. 18

Chairman of the Board, Anu Saxena (ASC geosciences, inc.) and Public Policy Chair, Mark Wilson (Kimley-Horn and Associates, Inc.)

EMERGE Lakeland’s second annual P2P Program to kick off EMERGE Lakeland is excited to announce the second annual P2P Program. P2P = Peer to Peer Networking and aims to enrich the professional development of Lakeland's young professionals by partnering them with existing EMERGE Lakeland members. 25 P2P members (non-EMERGE Lakeland or existing EMERGE Lakeland members) and 10 current EMERGE Lakeland advisors will participate in the program. The program application period will be July 1 - July 31, 2009. The program year will be August 1, 2009 - May 15, 2010. All newly engaged young professionals will participate in two Emerge Lakeland membership programs in four specifically designed P2P events or activities. Please visit www.emergelakeland.com/p2p/ for more information. EMERGE Lakeland members attended a “30-second commercial” development luncheon hosted by GrillSmith on May

20. Terry Ottinger, Vice President of Membership Development at the Lakeland Area Chamber of Commerce, shared his tips and tools for creating your “30-second commercial.” Marketing and personal branding are hot topics in today’s marketplace and the object of both is simple: let people know who you are and what you do! After Terry’s presentation attendees had an opportunity to present their own 30-second commercial and were offered tips for improvement. A very special thanks to Terry and GrillSmith. July brings our annual Pack the Bar event. Lots of networking and fun is had at this event. Don’t miss it! In August, EMERGE Lakeland will be

hosted by United Way of Central Florida at Lone Palm for the Aprons event. This is a wonderful opportunity to relax and enjoy a great meal prepared by the Aprons team. Also in August, EMERGE Lakeland is looking forward to ‘Pounding the Pavement’ at First Friday in promoting out ‘EMERGE Goes Green’ initiative. Our members will be helping educate about the benefits of becoming a ‘Green Community.’ Professional development is one mission of EMERGE. EMERGE promotes social interaction among young professionals, opportunities for philanthropic engagement and career enrichment. Visit www.EmergeLakeland.com to learn more about upcoming events, volunteer opportunities and development and social outings. You can also click on the EMERGE logo on www.lakelandchamber.com.

FEEDBACK

WANTED Preparations are underway for next year, and we are in the midst of making decisions for the 2010 Buyer’s Guide. Your feedback is important to us, and we would like to hear from you about what you would like to see in next year’s Buyer’s Guide. So please help us by visiting Survey.LakelandChamber.com

JULY MEMBERS ON THE MOVE OMS Group, Inc Shaunet Prokuski recently joined as a leading benefits and payroll firm, as the Enrollment Specialist. Cheryl Sanna has joined as a leading benefits and payroll firm, as a Business Consultant.

Watson Clinic and the Center for Cancer Care & Research Proud to announce the recent recognition of Clinical Director Mary Ann Blanchard as the Polk County Nursing Consortium’s Nurse of the Year in the Manager category.

ALL STAR Bleachers, Inc Pleased to announce the launch of its newly redesigned website. The site is www.allstarbleachers.com.

Mine & Mill Supply Co Elected officers: Leon H. Handley, chairman of the board, Robert Tidwell, executive vice president and vice chairman of the board; Richard W. Hart, president and chief operating officer; John A. Eady Jr., vice president; Charles E. Fitzgerald, comptroller and secretary treasurer.

Perpetual Technology Solutions Welcomes Patrick Sullivan to their team. Patrick’s role will be focusing on providing our customers with Managed Services. Congratulations to Greg Rath who successfully achieved the CISCO SMB specialization for engineers.

Environmental Compliance Services, Inc ECS announces its acquisition of Enviro-Logical Solutions, Inc. of Tampa, FL.

No. 20

Creative Contractors, Inc Creative builds Non-Profit Headquarters for Neighborly Care Network who provides meals and other life-sustaining services to seniors and their family.

The Lakeland Chamber prints business announcements each month as space permits. Please mail your announcements to the Chamber or e-mail: [email protected]

Gina’s Costume Rentals

Lanier Upshaw

Baylis & Company, PA

Moved to 2000 S. Combee Road, Lakeland, FL 33801 – just 1 building South of the previous location.

Is proud to announce that the Insurance Professionals of Polk County named Deborah Winters, Assistant VP, as the 2008-2009 Insurance Professional of the Year, and Scott Franklin, President and CEO, as the 2008-2009 VIP of the Year!

Community Team recently volunteered their time with Paint Your Heart Out Lakeland by delivering food and supplies to the teams who were painting houses for the elderly and disabled in the Lakeland area.

Sessums and Sessums, P.A. Brian Monk has joined the law firm of Sessums and Sessums, P.A.

Baron Realty Baron has just secured a lease from Jannabelle’s Bridal to open its doors at 4204 South Florida Ave.

Agnini Family Dental Center Announcing their new State-of-the-Art Facility, with a custom waterfall that provides a serene backdrop for the treatment rooms, located in North Lakeland at 1805 Lakeland Hills Blvd.

CPS Investment Advisors Gary Clark, CPS Investment Advisors, Director Institutional Retirement Plans, participated in the Morningstar Investment Conference 2009 in Chicago, Illinois.

Fantasy of Flight General Manager Kim Long honored with “Innovative Marketing Award” from Polk County Tourism and Sports Marketing.

Digital Imaging & Consulting, Inc. Digital Imaging and Consulting has partnered with Alternative Capital to provide financing options in purchasing their products and services.

Holiday Inn Lakeland-South Susan Needham, General Manager, is proud to announce the Holiday Inn South-Lakeland was awarded the most improved guest satisfaction scores in the region, including Orlando and 39 full service Holiday Inn Hotels. Results were based over 2008 and 2009

Watson Clinic, LLP Proud to announce that Elisabeth L. Dupont, M.D., a breast surgeon located at Watson Clinic Women’s Center, recently received a Mastery of Breast Surgery certification from the American Society of Breast Surgeons.

Continued on Page 19

RIBBON CUTTINGS

The following companies recently celebrated their ribbon cuttings in the month of May See the photos on our Web site at LaklandChamber.com.

AFLAC — Nadine Perez

863/248-4951 • www.aflac.com

Privileged Critters

1004 W. Main Street 863/521-1360 • www.privilegedcritters.com

SPCA

5850 Brannen Rd S 863/646-7722 • www.lovemyspca.com

RIBBON CUTTING THANK YOU

Special thanks to Mayor Buddy Fletcher, City Commissioner Jim Verplanck and Glenn Higgins and all of the board members and chamber champions who truly make these ceremonies a special event. No. 22

On the Move

(Continued om Page 17)

Zimmermann Associates, Inc. Announcing that G.F. “Sunny” Zimmermann, Inc., President of Zimmermann Associates, Inc., has received the Big50 award from national trade publication, REMODELING. The award recognizes excellence within the industry, awarded to only 50 owners of remodeling companies throughout the country each year.

Coldwell Banker Commercial Saunder Real Estate Announces Kevin L. Kelley joining as a Realtor® and Sale Associates.

1555 VILLAGE CENTER DRIVE

$10 Chamber Member ~ $30 Guests Please R.S.V.P. by 5:00 p.m. the day prior to the event. You may register and pay online at LakelandChamber.com or by E-mailing: [email protected]

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PAID

P.O. Box 3607 • Lakeland, FL 33802-3607

THURSDAY, JULY 16 • 5:30 TO 7:30 P.M.

PERMIT # 31 LAKELAND FLORIDA

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Lakeland Area Chamber of Commerce ALEXAN AT LAKESIDE VILLAGE APARTMENTS