Job Analysis & Job Design

Job Analysis & Job Design

The Future of the World of Work

Concept of Job Analysis 

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Is the Process of determining & recording all the pertinent information about a specific job Including the tasks involved The knowledge and skill set required to perform the job The responsibilities attached to the job The abilities required to perform the job successfully Also referred to as Job Review & Job Classification

Process of Job Analysis Information Gathering  Job Specific Competency Determination  Developing a Job Description A description of the tasks , responsibilities , duties and functions of the job  Developing a Job Specification Provides a complete list of competencies and qualifications 

Job Analysis Methods         

Observation Method Individual Interview Method Group Interview Method Questionnaire Method Technical Conference Method Diary Method Functional Job Analysis Position Analysis Questionnaire (PAQ) Critical Incident Technique

PAQ 

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194 Job elements (skills, knowledge, abilities, and personal characteristics considered necessary for success on the job ) – 6 major job categories Information Input Mental Processes Work output Relationships Job Context Other Job Characteristics Most widely used method

Job Analysis Information    

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Job Identification Significant Characteristics of a job What the typical worker does Materials and equipment the worker uses How a job is performed Personal attributes required Job Relationship

Job Description   

It describes the tasks involved Responsibilities and key deliverables Work setting & work environment

Job Specification    

Physical Specifications Mental specifications Emotional & social specifications Behavioral specifications

Job Design 

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Is the process of structuring work and designating the specific activities at individual or group levels . It determines the responsibility of an employee The authority he enjoys over his work Scope of decision making , level of satisfaction & productivity

Different approaches to Job Design

Engineering approach , Taylor  Human Relations approach  Job characteristics approach , Hackman & Oldham Skill Variety , Task Identity , Task Significance , Autonomy , Feedback  Sociotechnical approach  MPS =( Skill Variety + Task Identity + Task Significance )/3 * Autonomy * 

Modern Management Techniques        

Job Rotation Job Enlargement Job Enrichment Flexitime Telecommuting Job sharing Condensed work Working from home

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Thank You Please read the chapter on Human Resource Planning