It Support Resume Sample

Anne Hathaway 400 Meadow Drive Los Angeles CA, 90210 (567) 454-4567 [email protected]

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QUALIFICATION HIGHLIGHTS

ITT Technology Certificate in Car Electronics, 2008 As a Systems Technician, provided demanding customers with superior customer service and technical support As a U.S. Marine, responsible for the daily supervision of 20 fellow marines, including continual training and maintenance of professional standards

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OBJECTIVE Passionate Vehicle Sound System Engineer with impeccable professional work experience in technical customer support seeking full time employment as a Vehicle Sound System Sales Person

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PROFESSIONAL Computer Automated Systems, 2002 – 2008, EXPERIENCE Systems Technician, Los Angeles, CA  Provided detailed technical support and a high level of customer service to approximately 200 end users via phone, email and face to face

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California Veteran Services, 1998 – 2002 Staff Clerk, Los Angeles, CA  Assisted veterans and dependents inquiring about their veterans benefits; duties also included filing, typing and other office errands

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California National Cemetery, 1996 – 1998 Staff Clerk, Sacramento, CA  Served as point of contact for individuals seeking answers to questions about the cemetery and internment procedures  Managed front reception area, greeting, comforting and providing compassionate care to family members and friends as they arrived

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MILITARY United States Marine Corps Active Reserve, 1992 – 1997 SERVICE  Unit Clerk  E-5 Sgt non-commissioned officer United States Marine Corps Active Duty, 1989 – 1995  Disbursing and Travel Pay Clerk; responsible for overseeing 10 marines  E-4 Cpl non-commissioned officer

EDUCATION University of Sacramento, Sacramento, CA Master in Business Administration, 2002 University of California, Los Angeles, Los Angeles, CA Bachelors of Science in Information Systems, 2000

 

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