Introduction The rapid advancements in computer technologies and changing trends in consumer markets lead businesses to devote significant resources in the execution of information systems and information technology techniques. Knight Templar Fashion (KTF) limited is a business venture that deals in manufacturing, designing, and distributing clothing to top stores of UK and different nations. To explore cost effective and robust communication and knowledge management networks stakeholders of KTF are highly dispersed lead the company, geographically. There are two seasons in autumn / winter and summer/spring range of clothing in KTF operation cycles, which considered important. Distributors from dev eloping countries included Pakistan, India, China, IUK, and Middle East, and the support organizations, and UK, USA and other European countries orders from clients is a factor on which business operations depends upon. The internal and external business collaboration and communication depend on Client teams, designers, and production managers at KTF.This papaer discussed the recognized organizational problems and suitable solutions to this problem. . 1.1
Recognised issues of collaboration in KTF
There were many issues identified in the case study, out of all those issues, the problem of establishing communication and collaboration network is one of the most important concerns. In KTF, designers make new designs for product developer after the discovery and explanation of new trends by trendsetter. For samples by product developers, designs are produced, and then send to the clients. Suppliers’ organization get contract of producing apparel batches of these designs after the approval of these designs. There are some important concerns of KTF in this cycle of operation includes misunderstanding of clients or perceptions of suppliers, staff internal coordination in the company, and communication gaps. 1.2 Suggested Solution for KTF To assure an integrated network of clients, suppliers, and client teams, the company required web 2.0 solutions. Reasonable web 2.0 devices recognized for the establishing the network of coordination and collaboration for both in-house and outside clients and suppliers of the company.
3.3.1 Benefits of ERP 1. An empirical research of Indian production organizations by Annamalai and Ramayah (2011) discussed the advantages of two leading ERP systems from Oracle and SAP. According to the findings of this research, company efficiency, consumer attentiveness, globalization and price reduction were observed to be crucial advantages of each system, nevertheless additionally they mentioned certain variations in advantages between the two programs. The research also identified that SAP was especially useful with regards to local rental price reduction and efficiency enhancements, IT price reduction and staff reduction whilst Oracle presented a significant part with regards to financial cycle reduction and organization overall performance. This signifies that advantages experienced due to the use of ERP implementation in American International may rely on the chosen ERP package and its implementation in the organization. 2. Another important research of Bernroider, et al (2013) discovered that ERP techniques lead to simplification, automation of procedures, standardization, and also integration, and these upgrades result in improved agility for the enterprise. The concentration of ERP in Americana International was on streamlining, enhancing and wherever possible automating procedures in the company (Waters and Waters 2013). The company achieved these benefits through the execution and post-implementation method for the Pebblestone/NAV program. There was 66% decrease in Management pricing concerning the company while implementing the entirely new ERP program. By adding ideal practice and procedure, automation the business has reduced headcount and has become able of growth in potentiality without hiring additional workers. 3.3.2 Challenges of ERP 1. The management was unable to assist specific style and product growth when the execution of ERP continues to be a success. The ERP implementation task aims to, carry down improvement life cycle ‘time to market’ carry producers into the program, develop price approximation, clothing tech’s via automation, decrease the quantity of management time spent by creative designers and tinplating.
2. Further challenges experienced were related to decrease entire production expenses via reusability, develop envisaging precision, and decrease dependence on unmonitored Excel papers and email. Generally, whenever a fashion house applies an ERP program it will likely be the appropriate factor for the company at that time. The probability is the business will outgrow the capability of the program to progress with the company, if the organization develops immediately. In case of Americana International, with Pebblestone Fashion with Dynamics NAV, businesses have scalability, Versatility and enabling the administration to render the adjustments, the company requires immediately and conveniently so that it fulfills business requirements currently and in the potential future. On the basis of these benefits and challenges the efficiency of ERP implementation at Americana International found in above case.
3. Application to KTF Case In view of the needs of collaboration and cooperation increase among the stakeholders to improve the efficiencies of processes, there are two approaches to this solution. The approach to increase the collaboration in supply chain members of KTF, ERP process implementation is required. SAP is the more suitable option for the present needs of the company. However, this solution is expensive in the short run but will be cost effective in the end. The investment of nearly one million is required to adopt the ERP system incorporation in KTF. However, in view of the management preference of low cost solutions, web 2.0 platform is suggested to incorporate in the communication processes to enhance communication of stakeholders. 4.1
Implementation of ERP at KTF
Together with a group of IT professionals, the SAP based alternative designed and cost effective ERP system for KTF, similar to American Int. in around £1 million and will take around one year to implement. The consultant organization work on SAP will be hired with a purpose to guarantee ideal fit between the ERP program and the business’s procedures. To develop, and immediately react to market requirements securely, the basic achievement is to supply an infrastructure to permit the organization (Choi et al 2013). The program expects to provide precise and appropriate details about the KTF procedures to ensure that administration can make informed judgments. With the help of ERP, the organization will achieve positive results because
supply chain lead times reduced from enhanced cash flow planning, improve collaboration with suppliers and clients, and will improve the efficiency in internal departments of KTF. KTF is managing one design production up to the maximum of 30,000 pieces, as the scale of business is medium. In this way, the customary IT up gradation cannot satisfy shared learning and information administration needs at low expenses. Through the application of rapid material and production management in ERP will provide hands on help in rapid designs finalization the establishment of discussion forums among clients, designers, and trendsetters. Further, ERP can assure the process of quality control and design conformance discussion and specifications of designers and production managers with remote supplier companies.
1.3 Recommendation The comprehensive knowledge and ability of a different, diversified, and global workforce should be utilized to fuel development and additionally increment productivity. In collaborating with their partners across enterprise boundaries, organizations must also become more effective In any case, an excessive number of ventures mourn poor outcomes that mostly come from restricted reception. Choosing and configuring specific—not generic—collaboration solutions, and focusing on adoption through data-driven and people-centered programs are the most powerful used cases, the key to more effective collaboration lies in understanding these cases. A Unified Collaboration system that considers human behaviour and culture, and drives innovation choices with a reasonable concentrate on results of business, can convey huge effect. A selforganized system for solution, which provides you performance at scale, high availability, and debacle recuperation for continuous access to Confluence for everyone in a team, is called Confluence Data Centre. The worldwide innovation and mechanical organization's executive of learning
Challenge: Social collaboration of project teams There are project development and support teams for the global technology and gaming products development in Nintendo. Therefore, developing and designing training programs and materials are the responsibilities of management (Davenport, and Prusak, 2008). Chemistry between the teams and creation of a more supportive and integrated working relationship is a necessary factor
in which ideas could be shared but only email and phone communication are insufficient to overcome the lack of collaboration and instant communication among groups. Solution 1: Glue, Genpact portal for design teams The portal of Glue, Genpact provided a platform to refer more communication between the both teams for asynchronous social collaboration (Genpact 2017). The common Glue portal conditions, separated obstructions, and empowered more individuals and expert associations. The technical training, instructional design, and graphic design teams can achieve enhancement in design and development processes. Sessions in which the joint team brainstormed, breakthrough ideas, and approaches are common collaboration platform held many times in a year name as “Innovation Days” (Genpact 2017). With Glue, the teams work achieve efficiency in cost and less time, which relates with the innovation and better idea management and as effectively as in a face-to-face environment.
Solution 2: Confluence Data collaboration When the teams work is organized, created, and discussed in Confluence, it becomes an integral element in team management and organization cannot bear the cost of downtime (Atlassian 2017). Therefore, the teams at Nintendo can continue to collaborate around the clock with Confluence Data Center. Confluence provides organizations the power to develop anything and everything more than just text, project plans, meeting notes, product requirements, and much more. Hence, Nintendo teams can make work comes to life by including multimedia and dynamic content with instant communication o Confluence portal. Features of Data Collaboration Portals at Confluence 1. Plan for the unexpected: employees cannot afford to lose the work if something goes wrong. When Nintendo’s teams work is centralized and stored in Confluence, the portal provides complete disaster recovery in Confluence Data Center. 2. Scale without compromise: when organization demands a scale without compromise, management has to create a place for all teams, major projects, or department tasks. These tasks aimed at sharing of knowledge, data and keeping work sorted out. To find
work easily and quickly team members have to use a structured hierarchy and a powerful search engine. At the point when groups utilize Confluence to make everything - from notes for a meeting to item necessities. Further, groups require a less demanding and quicker approach to scale as the ideas and products develop in Nintendo. Hence, Nintendo can team up at scale, without bargaining on execution by using Confluence Data Center. 3. One place for all work: Confluence portal assists in Spending more time to making work happen and less time hunting work down. In only one place, team members can organize work, discuss everything, and create documents. On any Confluence page, feedback can be left itself about the work, which is in line, page and record remarking. This instant feedback saves time as compared to the efforts wasted in finding feedback trapped in email or chat thread.
4.4 Non-technical aspects of Implementation To make use of ERP, social networking, and web 2.0 collaborative connection equipment responsively and efficiently the essential organizational elements are faith in workers. Consumer groups require revival considering the active and open assistance of web 2 .0 equipment in the manual processes accompanied by the organization in design sectors (Choi et al 2011). Extra attention and ‘strict checking is going to be needed to discuss organization details on social networks. Employees’ training, demonstrations, and incentive centered connection strategies on information sharing via online equipment recommended for KTF for that reason. Furthermore, cautious estimation of workers job obligations and relative efficiency checks are needed considering the sincerity and time required for these ERP, internet and social media marketing programs.
4.5
Limitations of Solutions
The above discussed combination of two solutions for the case organization KTF, ERP is a long terms and expensive IT software to incorporate in the organization,. The implementation cost, incurred time, and restructuring of the organization are basic limitation pf this solution. Apart from improve the baseline of collaboration through ERP, web 2.0 tools are also suggested to
incorporate parallel initiative to this solution. These solutions are free, easy to install, and readily available on the internet. These software provide the initial restructuring in KTF that will support the long time and requirements of ERP as well.