Intern Course Calendar

1st Semester Monday 8/31 Oh-The Places You will Go! By Dr. Seuss

Tuesday 9/1 What is Hospitality? Ch 1 PowerPoint Review

20 Questions Internship Application 10 Habits of Effective Interns

Register for a Complimentary NRA student membership

Introduce Journal Employment Agreement Materials to Purchase by end of the week: 1. 7 Habits of Highly Effective Teens by Sean Covey http://books.simon andschuster.com/7-HabitsOf-HighlyEffectiveTeens/SeanCove y/9780684856094/browse _inside 2. 2-3” Binder with Clear Cover- see my example. 3. Dividers 4. 1 Box Sheet Protectors 5. Disposable Camera 6. Black and White Journal Notebook 9/7 9/8 Chapter 3 Hospitality Past, NO SCHOOL

Wednesday 9/2 Categorizing Hospitality Businesses

Thursday

Friday

9/3 Revisiting Chapter 1

9/4 Chapter 1 Assessment

ServSafe Binder Due**

Internship Application DUE

Kick Off! Employment Agreement DUE

Hospitality Terms Chapter 1

Journal Entry #1 Business Structure Copy of Summer Check Stubs (documentation of hours worked)

Internship Application and Reference Letters

9/9 Figure 3-3: Discuss what

9/10 Why is the delivery of

9/11 Chapter 3 Assessment

Present and Future When and where do you think Hosp began? 4 segments? Kick Off Ch 3 Hospitality Terms T3-1

Internship Application Deadline (10% reduction) Employment Agreement Deadline (10% reduction) Read Part 1 “7 Habits of Highly Effective Teens” by Sean Covey- Notes Due on 9/14

travel was like in a stagecoach. Different types of weather? How is HOSP different today from then?

consistent service a challenge in today’s hospitality industry?

Hospitality Past, Present and Future Day 1: Early History;

You are traveling to France. What special needs do you have?

Look at history of the 4 categories.

How would you persuade families to visit a theme park in the off season?

Hospitality Today-

Hospitality and Foodservice Careers Research (Computer Lab) Career Investigations Worksheet (Computer Lab)

Jobs in: “Inns for Stagecoach Travelers”; “Grand Hotels for railroad Travelers”; “Motels for automobile travelers” “airport hospitality for air travelers” Development in the United States Holiday Inn

ECA 36 Researching Your Career Journal Entry

Think about a time when weather affected your travel plans… how did you feel; what did you do instead? What is the current economic state of our country? How does that affect the hosp industry? How has it affected your travel? Factors Affecting Success; Look at the labels in your clothes, backpacks, etc… where are those items from? Create a list of countries… how is

this an example of globalization? What is the difference between a fad and a trend? Name examples of both. Should the Hosp Industry respond to both fads and trends? Which should they spend more money? Future Trends 3AC Hosp Trends 9/14

Hospitality and Foodservice Careers Research (Computer Lab)

9/15 Hospitality and Foodservice Careers Oral Report

9/16

9/17

9/18

Report on Professional Association- (Homework for weekend)

Advantages and Challenges of Careers in Hospitality

Learn About Yourself People, Things, data Aptitudes, Abilities, Personal Traits Values, Interests, Preferences Make a Career Plan CTSO’s Reports

Chapter 22 Your Career in Hospitality HS22 A Kick Off! HS 22B Career Terms

Personality Test- True Colors What does your personality test mean?

*Abundance of Jobs *Advancement Opportunities *Pleasant Workplace *Fast Pace and Variety *Meeting People *Travel *Hours of work *Stress *Working Conditions *Relocation

EC A13 Add Up Your Skills and Aptitudes EC A15 Find Out About How You Learn Best

Journal Entry

ECA14 Profile Your Personality 9/21

Goal Setting PowerPoint

9/22 Chapter 22 Assessment

9/23 Workplace Competencies

9/24 Communication-

9/25 First Impressions

EC 24 What are Your Goals?

Chapter 23 Skills for Success

Workplace Foundation Workplace Competencies

HS23 A Kick Off!

Drawing Lesson to Improve Communication Skills Communication Verbal communication Word choice Non-Verbal communication Communication Skills Listening and Speaking Reading and writing Arithmetic and Mathematics

HS 23B Skill Terms

The Job Search… Resume DUE typed Part 3 “7 Habits of Highly Effective Teens” by Sean Covey NOTES Due

7 Keys to Effective Communication

Read Part 4 “7 Habits of Highly Effective Teens” by Sean Covey

Non-Verbal Communication Employment Discrimination

Journal Entry Copy of Check Stubs for month (documentation of hours worked)

EC10 2 Cluttered Messages Electronic Communications

9/28 NO SCHOOL

9/29 “Forest Gump”

9/30 “Forest Gump”

10/1 Job Search Skills Job Leads Application Resumes Cover Letters

Portfolio Development What’s In Your Portfolio? Checklist

10/2 ECA65 How to Look for a Job EC62 Reading the Classified Ads Worksheet: Applications ECA75 Completing Application Forms Go into the community and bring back 3 BLANK job

applications Resume DEADLINE (10% deduction)

10/5 Networking EC A34 Talking to Others about their Work EC A 61 Job Leads

10/6 Resume Writing ECA71 Looking at Resumes ECA72 Your Own Resume

ECA64 Telephone Contacts

10/7 ECA73 Writing Letters about Jobs ECA74 Writing a Cover Letter

10/8 Resume, Cover Letter and Portfolio Cover Typed (Computer Lab)

Journal Entry 10/9 ECA76 Improving Interview Skills Interview Questions EC77 How do they Rate?

“7 Habits of Highly Effective Teens” Worksheet Due

EC78 You’re the Boss Journal Entry

Part 4 “7 Habits of Highly Effective Teens” by Sean Covey NOTES Due 10/12 Dressing for Successful Interviews http://www.ehow. Com/video_ 4405223_making -good-firstimpression-tips.html

10/13 Mock Interviews

10/14 “Your First Day On The Job – A Survival Guide”

Writing Thank you Letters Following Directions Test

10/15 Chapter 2 Service: The Heart of Hospitality Service: How Would you Rate it? How is hospitality at home similar to a business?

Act A Kick Off Chapter 2

Journal Entry Deadline to have

10/16 NO SCHOOL

10/19

10/20

10/21

Customers

Hospitality Employees

*Write the word customer on the board and ask where can you find them? *Develop a definition. *How are they similar/different at each location?

Act C Hospitality employees

PPt. Chapter 2 Act B Hospitality Terms

“7 Habits of Highly Effective Teens” Worksheet DEADLINE (10% deduction)

Internship Placement 10/22 Computer Lab: Walt Disney Activity

10/23 Revisiting Chapter 2

Journal Entry

Front and back of the house Critical Moments Customer Relations- Walt Disney

Figure 2-1 Levels of Human Need Customers Needs TRM2-2 Levels of Human Need Maslow’s Theory

10/26 Chapter 2 Assessment

On-the-Job Skills Grooming Clothing and Shoes Hygiene Hair and Nails

10/27 Diversity in the Workplace Discrimination in the Workplace EEOC The Job Hunt Due

10/28 Legal and Ethical Considerations http://www.reuters.com/art icle/domesticNews/idUSN 1230887420080512

10/29 Ethical Principles

10/30 “Rudy”

“Rudy”

The Job Hunt Deadline (10% deduction), if you have no job by now- you must drop the internship Copy of Check Stubs for month (documentation of hours worked) Journal Entry Update Portfolio

11/2 NO SCHOOL

11/3 EC85 Evaluation on the Job

EC86 Seeing Other Points of View

11/4 EC89 Handling Criticism EC93Problem Solving on the Job Conflict Resolution Ice Cube

11/5 “Workplace Conflict Resolution People Management Tips Managing Your Human Resources” Reading and Worksheet

Conflict Resolution PowerPoint and Worksheet How to Reduce Stress in the Workplace

11/9

11/10

Appendix reports

Teamwork Adaptability Work Habits

EC 12 3 Who is Growing on the Job? Attitude Friendliness Self-Motivation

EC94 Steps to Successful Teamwork EC95 Problems Teams Face

EC10 1 Listen to Someone Listen

11/11 Business Etiquette Changing Jobs

EC12 4 Changing Job Health Get Adequate Sleep Exercise Regularly Eat a Balanced Diet Avoid Health Risks Maintain Mental Health

What to do about problem Supervisors. 11/12 Chapter Assessment Chapter 4 The World of Food and Beverage:

Types of Foodservice *Commercial * Institutional Foodservice * Foodservice Within a Consumer Business

Act A Kick Off Ch 4 http://video.google.com /videosearch?q= teamwork&hl=en &emb=0&aq=f#q =teamwork+

Act C Categorizing Food-Servce

End of Marking Period 1 11/6 EC12 2 Qualities That Lead to a Promotion Advancement Skills Continuing Education Leadership Professional Associations (Appendix A) Research a PA and report to us- Monday

Scholarship Package Journal Entry 11/13 Act B Hospitality Terms Functions in Foodservice Restaurant Concepts Customer Feedback Industry Leader: Lawrence F. Levy

Journal Entry

restaurant&hl =en&emb=0

11/16

Scholarship Package 11/17 Going Green

11/23 Act D Revisiting Ch 4

11/24 Ch 4 Assessment Chapter 6 Front- and Backof-the-House

11/18 Design a Recycling Plan for your Restaurant

11/19 Design a Recycling Plan for your Restaurant

11/20 Present a Recycling Plan for your Restaurant

11/25 Act C Restaurant Organization

11/26 NO SCHOOL

Journal Entry 11/27 NO SCHOOL

12/3 ServSafe Re-Cert

12/4 ServSafe Re-Cert

12/10 HACCP Analysis – The Flow of Food

12/11 Write a HACCP Plan for 3 items on the Wolverine Café’s Menu

Read Chapter- Revisit Ch 6

Act A Kick Off Act B Hospitality Terms

11/30 Chapter 9 Food Safety and Sanitation

12/1 Sources of Foodborne Illness

Act A Kick Off

Preventing FB Illness

12/2 ServSafe Re-Cert

Act B Hospitality Terms

12/7 ServSafe Re-Cert

Act C Keeping Foods Safe 12/8 12/9 ServSafe Re-Cert Government Regulations HACCP – Its Definition, its History, and its Role

12/14 Role of the Manager

12/15 Ch 9 Assessment

12/ 16 Chapter 20 Workplace Safety and Emergencies

Act D Preventing Hazards OSHA

12/17 First Aid

Journal Entry 12/18 CPR- by theBook

Blood borne Pathogens Video

http://video.google.com/v ideosearch?hl=en&q=CP

Industry Leader: Regynald Washington Activity E Revisiting Ch 9 12/21

R&um=1&ie=UTF8&sa=N&tab=wv#

12/22 YouTube - A Day in the Life - Event Planner

12/23 Act C Banquet Event Order

Act A Kick Off Act B Hospitality Terms

Event Planning

Journal Entry

1/4 Plan your Senior Banquet

1/5 Plan your Senior Banquet

1/6 Revisit Ch 7

http://alex.state.al.us/lesso n_view.php?id=11191

http://alex.state.al.us/lesso n_view.php?id=11191

1/11

1/12

Chapter 7 Hotel Food and Beverage Service

12/24 NO SCHOOL

12/25 NO SCHOOL

1/7 Ch 7 Assessment

1/8 Practice ServSafe Exam* Update Portfolio

1/13

Chapter 21 Legal and ethical Considerations

1/14 Exam Review Day

Act A Kick Off Act B Hosp Terms

1/18 NO SCHOOL

Journal Entry 1/15 Exams 1/2 ServSafe EXAM* Journal Entry

1/19 Exams 3/4

1/20 Exams 5/6

1/21 Exams 7/Make Up

1/22 End of Marking Period 2 Journal Entry Copy of Check Stubs for month (documentation of hours worked)

2nd Semester Monday 1/25 No School

Tuesday 1/26 Chapter 10 The World of Lodging Kick Off Hosp Terms

Wednesday

Thursday

1/27 Types of Lodging

1/28 Lodging Market

Location

Functions in Lodging

Ownership and Management

Lodging and Foodservice

Affiliation

Lodging Concepts

Size and Price

Industry Leader: Conrad Hilton

Friday 1/29 The Hotel Concierge: A User's Guide

Journal Entry

Room Rates Act C The Winning Team in the World of Lodging 2/1 Revisit Ch 10

Chapter 10 Assessment

Act B Hospitality Terms

Chapter 11 Front Office

Rooms Division

Act A Kick Off Act C Functions of Room Division

Uniformed Services Department Telecommunications Dept. Front Desk Dept.

The Hotel Guest Cycle Activity D: The Hotel Guest Cycle Industry Leader: Valerie Ferguson

The Front Office Reservations Department

Traits of Front Office Staff

Journal Entry

Role of the Front Office Manager Scholarship Package 2/8

Chapter 11 Assessment

Revisiting Ch 12

Chapter 12 Assessment

Act C: Housekeeping

Revisit Ch 11

Chapter 13 Security

Chapter 12 Housekeeping

Act A Kick Off Act B Hosp Terms

Act D: Personal Application

Chapter 13 Security Assessment

2/15 No School

Chapter 14 Engineering

2/22

Journal Entry

Chapter 14 Engineering Assessment

2/26 No School

Chapter 15 Business Basics

3/1

Journal Entry

Chapter 15 Business Basics Assessment Chapter 16 Hospitality Management

3/8 Chapter 17 Human Resources

Chapter 18 Marketing and Sales

Journal Entry Copy of Check Stubs for month (documentation of hours worked)

Ch 19 Accounting

3/15 3/22 Computers in Hospitality

4/5 No School

Design a Computer System for your business

1 2

4/6 No School

Design a Computer System for your business 4th qtr begins Ch 18 Marketing and Sales

Prof. Day

Design a Computer System for your business

Present Computer System for your business Journal Entry End of 3rd qtr. Journal Entry

3 4 4/12 4/19 Travel Agents

http://www.princetonrev iew.com/Careers.aspx?ci d=161

Appendix C- Choose a State Tourism Organization and Plan a vaca for us-

Journal Entry Design your own theme park….

4/26

Prepare a Travel Brochure for your state http://www.educationwo rld.com/a_lesson/02/lp2 78-04.shtml Design your menu for your own theme park…

Amusement Parks

Journal Entry Prepare a Travel Brochure for your state http://www.educationwo rld.com/a_lesson/02/lp2 78-04.shtml Present Theme Park Journal Entry

http://www.flashanywhe re.net/en/actiongames/10 061-the-amusementpark.html (Possible Field Trip to Hershey Park) 5/3 Chapter 24 Starting a Business Entrepreneurship Where to Start Buy and Existing Business Buy a Franchise Start from Scratch

Ownership Structure Costs Business Plan Executive Summary Description of business Industry/Market Analysis Customers Marketing Plan Operation Plan Financial Plan

Restaurant Ideas Restaurant Design Ideas

Setting up your own commercial kitchen… go shopping.

Setting up your own commercial kitchen… go shopping. Journal Entry

Design your kitchen

Final Portfolio DUE

Journal Entry

Final Portfolio

Work Experience Checklist DUE Snr. Exam 6/7

Snr. Exam 4/5

Resources for Entrepreneurs

5/10 Design your kitchen

5/17

Review Day for Senior

DEADLINE (10% deduction)

5/24 Snr. Exam 2/3

Work Experience Checklist DEADLINE (10% deduction) Snr. Exam 1/Make-Up

Exams