An Analogy of Chaotic System and Organizational Sociogram Jomar Fajardo Rabajante Mathematics Division, Institute of Mathematical Sciences and Physics University of the Philippines Los Baños, Laguna, Philippines
FRAMEWORK CONVERGENCE (Metaphorical)
Social Network Analysis
Chaos Theor
Organizational Network Analysis SOCIOGRAM a visual representation of the social network, and is used to expose patterns in the interaction among actors A
F B
D C
E
Organizational Network Analysis Basic Steps:
context setting and planning survey design survey communication and distribution preliminary analysis and interpretation work analysis communication of results
Organizational Network Analysis A
Graph Theoretic Analysis
3 5 C
5 B
2 6 5
F
2 3 D
1
Shortest/Geodesic Paths Diameter and Eccentricity Density and Cohesion Index Centrality Indices (e.g. Closeness, Farness and Betweeness) Clusters and Subgroups Emission and Reception degrees of a node Sociometric Status
4 E
5
Organizational Network Analysis A
Keyplayers:
3 5 C
Trusted Advisors Connectors Bottlenecks Famous Hated
5 B
2 6 5
F
2 3 D
1
4 E
5
Chaos Theory
Systems Theory
Complexity Theory Chaos Theory
Chaos Theory Chaotic System is nonlinear deterministic (non-random) aperiodic sensitive to initial condition has structure in Phase Space bounded
Chaos Theory
“orderly disorder” Example: x(n+1) = 3.95 x(n) [1-x(n)]
x(n)
Determinism
n
Chaos Theory
Sensitivity to Initial Conditions Bifurcation Noah/Joseph effects Feigenbaum number (4.6692...)
Chaos Theory
On what conditions
Perturbation Disequilibrium Co-evolution Edge of Chaos Emergence “Self-organization”
would bifurcation take place?
Chaos Theory Self-Organizing System
Organic Organization Open Organization Learning Organization Flexible Organization
Transformational Leaders
Chaos Theory Inverted U-Shape Scheme of Management
Chaos Theory Mature Org Members Proactive Capable of managing in “realtime” (continuous adaptation) Capable of giving positive feedback Borrowing from Pareto's Principle: “on the average, 80% of the transformation can be attributed to the works of the 20% of the members”
Chaos Theory
ATTRACTORS
organization's ID “unified diversity”
Chaos Theory
Fractals patterns that recur at all levels of a system (selfsimilarity)
Chaos Theory
Phase space
Control and Predictability
Chaos Theory
Nonlinear & Dynamic Aperiodic Sensitive to initial condition Change is exponential Works in a disequilibrium Open System Dissipative
Deterministic (nonrandom) Bounded Has structuure in phase space Has attractor/s Route to Chaos can be seen Can be in fractal form
Chaos Theory
Control and Predictability
Short-term forecasting can be done (but not long-term). It is occasionally possible to drive a system out of or in to Chaos by applying effective perturbance or changing the initial condition. It is possible to create or destroy an attractor. Creating an environment suitable for continuous adaptation is a proactive way to handle Chaos. Chaos is better than randomness.
THE CONVERGENCE Incorporating the concepts of Chaos theory to the organizational network analysis Creation of sociogram is deterministic, i.e., the connections among the nodes are not randomly generated But social network can have high entropy, which can be initially seen from the values of the diameter, eccentricity, density, cohesion index, and relative entropy/variation in each of the sociometric indices
THE CONVERGENCE Transitivity can be an indicator of the level of bureaucracy in an organization Nodes having high emission degree, reception degree, sociometric status and centrality index can be the possible keyplayer-attractors Nodes with high emission degree can be the “bottlenecks” Nodes with high emission degree can be the “trusted advisors” Nodes with high betweeness index can be the “connectors” Low centrality index may mean that there is no keyplayer-attractor
THE CONVERGENCE The candidates for being keyplayers are the possible members of the “20%” who can deliver 80% of the transformation (Pareto's principle) If there is no keplayer-attactor, possibly there is a non-human attractor, or we can introduce one It is usually better to develop non-human attractors, since people are more temporary It is better that the attractor is a fractal (e.g. cultural similarities; mission-vision is well evangelized to the members) The initial perception of a disorganized network can turn out to be organized due to fractal formation
THE CONVERGENCE What are the possible initial conditions that can drastically change the organizational network? What other points-of-view can we consider? (as in looking with phase spaces) Are we comfortable with the status quo or do we want organizational evolution? Are we capable of self-organizing? Are we trained to manage in “real-time”? What positive feedback can members give so that we can make it as our new input as initial condition? It is mostly impossible to predict the future, but it is possible to plant the necessary elements that would increase the probability of making the organization grow
THE CONVERGENCE
CEO
THE CONVERGENCE
?
THE CONVERGENCE
CEO
2nd attractor
An Analogy of Chaotic System and Organizational Sociogram Jomar Fajardo Rabajante Mathematics Division, Institute of Mathematical Sciences and Physics University of the Philippines Los Baños, Laguna, Philippines