Hr Services
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HR Mentors is an integrated Human Resource Management & Development Consultant dedicated to help organizations to attain the profitability through their potential Human Resource. Our mission involves a dedication to provide high quality, timely, and fee-sensitive consulting services that address the specific needs of Client. Our approach involves the development of creative, pragmatic solutions to human resource related problems. We wish to provide the most complete variety of services within the business scope of people development and performance. We are committed to help our clients to achieve breakthrough performance. We don't arrive with ready-made solutions; we believe the blueprint for breakthrough performance is unique to each organization. Our service offering has to fit the context of every aspect of the Organization - its markets, competitors, strategy, structure and culture.
Synopsis of Professional Service We work with our clients as partners and with each other as a team. Our services are shaped by each client's unique needs and business context, and are designed to ensure that clients get the best return on their HR spending. We balance Employer and Employee advocacy by providing objective, expert guidance. HR Mentors offers:
Executive Search & Head Hunting This service covers executive and professional level recruitment for permanent or temporary positions. The process is to get the right high calibers, in middle to top management level, from the right sources with the right methodologies. We provide a shortlist of the most qualified candidates to clients within the agreed time schedule. We have a rich database of professional profiles, our client can ensure that the successful candidates placed to the required positions not only meet the job requirements but also simply fine-tune with your organizational culture and environment. Additionally we will benefit both client and candidate in assisting the negotiation of a remuneration package and employment terms & conditions.
Page 1 of 6
HR Policies & Procedures Formulate and execute the contemporary HR Policies & Procedures in comparison with Labour Laws of the Pakistan and best market practices. Modification to existing Policies and to ensure that HR initiatives are innovative and cost effective. For example: o o o o o o o o
Recruitment Policy Salary Administration Policy Training & Development Policy Performance Appraisal Policy Transfer Policy Travel Policy Attendance & Leave Policy Code of Conduct
o o o o o o o o
Staff Benefits & Compensation Policy Medical Policy Insurance Policy Grievance Handling Policy Resignation & Termination Policy Overtime Policy Gratuity / Provident Fund Policy Others
This module also includes: Drafting of HR related correspondence: Letter of Appointments (Permanent, Contractual, Temporary), Demotions, Suspension, Charge Sheet, Show Cause Notice, Warnings, Dismissals, Full and Final Settlement, Termination, Enquiry Letters, Grievance Reply, etc. in alignment with the corporate HR Policies and Labour Laws of the Pakistan. HR Mentors train, support and advise department Managers in the operation of HR Policies & Procedures and applicable Labour Laws of the Pakistan. HR Audit HR is a system within a system and actions or non-actions of your HR Department affect the entire organization. The HR audit is the primary means of analyzing HR effectiveness & efficiency, and objectively to find developmental recommendations from a best practice perspective. The HR audit also improves compliance and develops further infrastructure to support and grow the potential of the company's Human Capital. An audit targets areas relative to Organizational Development and Human Resource Management practices may includes:
Staffing & Hiring Benefits Administration HR Administration Training & Development Occupational Health & Safety
Compliance of Labour Laws Resignation & Termination Disciplinary issues Attendance & Leaves Management Performance Management
HR Mentor will prepare a comprehensive report on the audit findings, threats involved, with recommendations that are prioritized to assist your organization with development of an actionable work plan. Page 2 of 6
Performance Management HR Mentors helps to design, implement a transparent & fair Performance Management System (annual & bi-annual and to ensure its effectiveness. Implementation of 360 or 720 degree performance appraisal measures and systems, behavior and results oriented rating methods, personnel comparison systems, etc. Performance Management System helps: to let employee know where s/he is ranked by the Management vis-à-vis potential for career growth, to enable Management to determine appropriate training program & identifying leadership potential in the team, to help prepare their career path and growth pattern, to ensure management focus on succession planning and brining objectively in it at levels, to ensure Organization’s strong focus on Human Capital Development.
Staff Benefits & Compensation HR Mentors helps to develop an appropriate Payroll Administration System, Salary Scales in consonance with the Payment of Wages Act and Minimum Wages Ordinance. Plan employees fringe benefit programs (Medical, Leave Fare Assistance, Leave Encashment, Loans, Life Insurance, Terminal Benefits, Provident Fund, Gratuity, Pension schemes, Educational stipends, etc.)
HR Management Information System (HR-MIS) Human Resource Management Information System is through creativity and innovation whilst ensuring its effective implementation provides security & accuracy of the confidential information. HR-MIS helps to manage and maintain: Staff Payroll, Attendance, Overtime, Leave History, Gratuity payable, Provident Fund, History of Cash Allowance, Employee History, Monthly EOBI & PESSI contribution report, Monthly statement of Income Tax Deductions, Calculation of WPPF, Loan History, HR Accountings and a lot of different HR related reports.
Page 3 of 6
HR Training & Development To conduct Training Need Analysis, coordinate with the department Heads in all aspects of the training cycle beginning from identification of specific training needs to a complete training evaluation. Identifying training gaps, recommending solutions, layout annual training plans, deploy an effective post training process, initiating and developing customized courses to enhance the effectiveness of employee’s knowledge, technical skills and upgrading attitude of work values. Motivation Tools Research and develop employees motivation programs (Awards, Rewards and Recognition), Incentives for executives and lower level employees, Team Incentives, Profit and Gain Sharing, Employment Equity, Bonus, Sale Incentives, Stock options, Performance Pay, etc. Grievance Handling & Disciplinary Actions HR Mentors assist department Heads on Conflict Management, Inquiries and in all other disciplinary matters of the employees especially: misappropriation of funds, habitual late attendance, disorderly behavior, illegal gratification, inefficiency, fraud, malingering, misleading statements, willful insubordination, willful damage to property, un-authorized absence, irregularities, breach of any Law, negligence, etc. Social & Legal Compliance Coordinate with the responsible Managers and ensure compliance of Social & Legal requirements, established good practices, periodical returns and registrations, as per different legislations, e.g. Factories Act, Industrial & Commercial Employment (Standing Orders) Ordinance, Maternity Benefit Ordinance, Employees Social Security Ordinance, Employees Old Age Benefits, Workers Profit Participation Act, etc. HR Mentors helps in interpretation and ensure adherence of all prevailing Laws, usage, customs, practices, statutory provisions and regulations applicable to Workman and management cadre staff such as Removal from Service, Discipline Rule, National Industrial Relation Commission Rules & Regulations, Workmen Compensation Act, Workers Welfare Fund Ordinance, Factories Canteen Rules, etc. Page 4 of 6
Legal Affairs (Union & Employees Relations) Advise clients of their legal rights. Provide case laws, citations, judgments, gazette notifications and circulars on various amendments from the Ministry of Labour. Drafting, vetting and review of legal documents, Legal Notices, Conveyancing of enforceable Contracts, Employment Contracts, Deeds, Negotiation of Settlements and Collective Agreements with Labour Union, Outsourcing or Contractor’s Agreements and other documents of commercial nature. Litigation Support: HR Mentors undertake appropriate legal actions in case of any disputes. Handle versatile nature of litigations before the various Courts of Law and Forums (Supreme Court, High Courts, Labour Appellate Tribunals, Labour Courts, NIRC, Federal Service Tribunal, PESSI, EOBI, Commissioner Workmen Compensation, etc. in relation to Trade Union matters and Individual employees. Drafting of Pleadings, revision Petitions, Appeals with case histories, para wise legal objections, Reply Statements, Counter Affidavits, written Arguments, rejoinders and assembling of documentary Evidence.
Industrial Relations Management Evaluate the broad spectrum of key IR strategies with confidentiality to make the Company economically more viable such as Contract Management, Lay-off, Lock-out, Retrenchment, etc. in consonance with Labour Laws. To tackle Trade Union problems, mediate Industrial Disputes, unfair Labor Practices, Charter of Demands, effective co-ordination between Management & Union and application of legal solutions within the parameters of Industrial Relations Ordinance and Industrial Relations Rules. Represent employer on various joint committees and bilateral conciliation meetings with the Labour Department to maintain ongoing relations between Management and Employees, promote harmonious culture, industrial peace and harmony in the Organization. Maintain professional relationship with the Union at different levels and Public Relation with the external bodies, concerned Regulatory and Statutory Authorities and other officials of Government functionaries including Ministry of Labour etc. in connection with the legal, Human Resource, Industrial Relations issues of the Company. Page 5 of 6
What makes HR Mentors unique? 9 We live our philosophy every day: We are confident that an organization's ultimate
success
depends
on
the
performance of its People. We know and understand People.
9
Customization & Flexibility: We approach each task with a core set of beliefs and well-established practices. We understand that each of our clients face different human resource challenges. Our solutions fit each client's individual needs.
9
Clients
Service:
In
an
increasingly
competitive
marketplace
we
understand that the client comes first. It's that simple!
Why Retain HR Mentors? Have a personnel problem that's too tough to handle on your own? Worried about the legal implications of hiring or firing someone? Need to get a 2nd opinion from
someone?
HR
Mentors
provides
you
an
immediate access to experienced Human Resources Management
Consultants
who
can
answer
your
questions on everyday personnel issues, as well as the Management of more complex Human issues. Contact Details 100-BB, Central Plaza, Barket Market, New Garden Town, Lahore. +92 42 5889598, 6155260. 0333 42 72 180. www.HRMentors.com.pk, eMail: [email protected] Page 6 of 6
Synopsis of Professional Service We work with our clients as partners and with each other as a team. Our services are shaped by each client's unique needs and business context, and are designed to ensure that clients get the best return on their HR spending. We balance Employer and Employee advocacy by providing objective, expert guidance. HR Mentors offers:
Executive Search & Head Hunting This service covers executive and professional level recruitment for permanent or temporary positions. The process is to get the right high calibers, in middle to top management level, from the right sources with the right methodologies. We provide a shortlist of the most qualified candidates to clients within the agreed time schedule. We have a rich database of professional profiles, our client can ensure that the successful candidates placed to the required positions not only meet the job requirements but also simply fine-tune with your organizational culture and environment. Additionally we will benefit both client and candidate in assisting the negotiation of a remuneration package and employment terms & conditions.
Page 1 of 6
HR Policies & Procedures Formulate and execute the contemporary HR Policies & Procedures in comparison with Labour Laws of the Pakistan and best market practices. Modification to existing Policies and to ensure that HR initiatives are innovative and cost effective. For example: o o o o o o o o
Recruitment Policy Salary Administration Policy Training & Development Policy Performance Appraisal Policy Transfer Policy Travel Policy Attendance & Leave Policy Code of Conduct
o o o o o o o o
Staff Benefits & Compensation Policy Medical Policy Insurance Policy Grievance Handling Policy Resignation & Termination Policy Overtime Policy Gratuity / Provident Fund Policy Others
This module also includes: Drafting of HR related correspondence: Letter of Appointments (Permanent, Contractual, Temporary), Demotions, Suspension, Charge Sheet, Show Cause Notice, Warnings, Dismissals, Full and Final Settlement, Termination, Enquiry Letters, Grievance Reply, etc. in alignment with the corporate HR Policies and Labour Laws of the Pakistan. HR Mentors train, support and advise department Managers in the operation of HR Policies & Procedures and applicable Labour Laws of the Pakistan. HR Audit HR is a system within a system and actions or non-actions of your HR Department affect the entire organization. The HR audit is the primary means of analyzing HR effectiveness & efficiency, and objectively to find developmental recommendations from a best practice perspective. The HR audit also improves compliance and develops further infrastructure to support and grow the potential of the company's Human Capital. An audit targets areas relative to Organizational Development and Human Resource Management practices may includes:
Staffing & Hiring Benefits Administration HR Administration Training & Development Occupational Health & Safety
Compliance of Labour Laws Resignation & Termination Disciplinary issues Attendance & Leaves Management Performance Management
HR Mentor will prepare a comprehensive report on the audit findings, threats involved, with recommendations that are prioritized to assist your organization with development of an actionable work plan. Page 2 of 6
Performance Management HR Mentors helps to design, implement a transparent & fair Performance Management System (annual & bi-annual and to ensure its effectiveness. Implementation of 360 or 720 degree performance appraisal measures and systems, behavior and results oriented rating methods, personnel comparison systems, etc. Performance Management System helps: to let employee know where s/he is ranked by the Management vis-à-vis potential for career growth, to enable Management to determine appropriate training program & identifying leadership potential in the team, to help prepare their career path and growth pattern, to ensure management focus on succession planning and brining objectively in it at levels, to ensure Organization’s strong focus on Human Capital Development.
Staff Benefits & Compensation HR Mentors helps to develop an appropriate Payroll Administration System, Salary Scales in consonance with the Payment of Wages Act and Minimum Wages Ordinance. Plan employees fringe benefit programs (Medical, Leave Fare Assistance, Leave Encashment, Loans, Life Insurance, Terminal Benefits, Provident Fund, Gratuity, Pension schemes, Educational stipends, etc.)
HR Management Information System (HR-MIS) Human Resource Management Information System is through creativity and innovation whilst ensuring its effective implementation provides security & accuracy of the confidential information. HR-MIS helps to manage and maintain: Staff Payroll, Attendance, Overtime, Leave History, Gratuity payable, Provident Fund, History of Cash Allowance, Employee History, Monthly EOBI & PESSI contribution report, Monthly statement of Income Tax Deductions, Calculation of WPPF, Loan History, HR Accountings and a lot of different HR related reports.
Page 3 of 6
HR Training & Development To conduct Training Need Analysis, coordinate with the department Heads in all aspects of the training cycle beginning from identification of specific training needs to a complete training evaluation. Identifying training gaps, recommending solutions, layout annual training plans, deploy an effective post training process, initiating and developing customized courses to enhance the effectiveness of employee’s knowledge, technical skills and upgrading attitude of work values. Motivation Tools Research and develop employees motivation programs (Awards, Rewards and Recognition), Incentives for executives and lower level employees, Team Incentives, Profit and Gain Sharing, Employment Equity, Bonus, Sale Incentives, Stock options, Performance Pay, etc. Grievance Handling & Disciplinary Actions HR Mentors assist department Heads on Conflict Management, Inquiries and in all other disciplinary matters of the employees especially: misappropriation of funds, habitual late attendance, disorderly behavior, illegal gratification, inefficiency, fraud, malingering, misleading statements, willful insubordination, willful damage to property, un-authorized absence, irregularities, breach of any Law, negligence, etc. Social & Legal Compliance Coordinate with the responsible Managers and ensure compliance of Social & Legal requirements, established good practices, periodical returns and registrations, as per different legislations, e.g. Factories Act, Industrial & Commercial Employment (Standing Orders) Ordinance, Maternity Benefit Ordinance, Employees Social Security Ordinance, Employees Old Age Benefits, Workers Profit Participation Act, etc. HR Mentors helps in interpretation and ensure adherence of all prevailing Laws, usage, customs, practices, statutory provisions and regulations applicable to Workman and management cadre staff such as Removal from Service, Discipline Rule, National Industrial Relation Commission Rules & Regulations, Workmen Compensation Act, Workers Welfare Fund Ordinance, Factories Canteen Rules, etc. Page 4 of 6
Legal Affairs (Union & Employees Relations) Advise clients of their legal rights. Provide case laws, citations, judgments, gazette notifications and circulars on various amendments from the Ministry of Labour. Drafting, vetting and review of legal documents, Legal Notices, Conveyancing of enforceable Contracts, Employment Contracts, Deeds, Negotiation of Settlements and Collective Agreements with Labour Union, Outsourcing or Contractor’s Agreements and other documents of commercial nature. Litigation Support: HR Mentors undertake appropriate legal actions in case of any disputes. Handle versatile nature of litigations before the various Courts of Law and Forums (Supreme Court, High Courts, Labour Appellate Tribunals, Labour Courts, NIRC, Federal Service Tribunal, PESSI, EOBI, Commissioner Workmen Compensation, etc. in relation to Trade Union matters and Individual employees. Drafting of Pleadings, revision Petitions, Appeals with case histories, para wise legal objections, Reply Statements, Counter Affidavits, written Arguments, rejoinders and assembling of documentary Evidence.
Industrial Relations Management Evaluate the broad spectrum of key IR strategies with confidentiality to make the Company economically more viable such as Contract Management, Lay-off, Lock-out, Retrenchment, etc. in consonance with Labour Laws. To tackle Trade Union problems, mediate Industrial Disputes, unfair Labor Practices, Charter of Demands, effective co-ordination between Management & Union and application of legal solutions within the parameters of Industrial Relations Ordinance and Industrial Relations Rules. Represent employer on various joint committees and bilateral conciliation meetings with the Labour Department to maintain ongoing relations between Management and Employees, promote harmonious culture, industrial peace and harmony in the Organization. Maintain professional relationship with the Union at different levels and Public Relation with the external bodies, concerned Regulatory and Statutory Authorities and other officials of Government functionaries including Ministry of Labour etc. in connection with the legal, Human Resource, Industrial Relations issues of the Company. Page 5 of 6
What makes HR Mentors unique? 9 We live our philosophy every day: We are confident that an organization's ultimate
success
depends
on
the
performance of its People. We know and understand People.
9
Customization & Flexibility: We approach each task with a core set of beliefs and well-established practices. We understand that each of our clients face different human resource challenges. Our solutions fit each client's individual needs.
9
Clients
Service:
In
an
increasingly
competitive
marketplace
we
understand that the client comes first. It's that simple!
Why Retain HR Mentors? Have a personnel problem that's too tough to handle on your own? Worried about the legal implications of hiring or firing someone? Need to get a 2nd opinion from
someone?
HR
Mentors
provides
you
an
immediate access to experienced Human Resources Management
Consultants
who
can
answer
your
questions on everyday personnel issues, as well as the Management of more complex Human issues. Contact Details 100-BB, Central Plaza, Barket Market, New Garden Town, Lahore. +92 42 5889598, 6155260. 0333 42 72 180. www.HRMentors.com.pk, eMail: [email protected] Page 6 of 6
