Hierarchical Resume

Your Name 3800 Elm Street Anywhere, State XXXXX

[email protected]

214-555-8004 (C) 972-555-3950 (H)

JOB TITLE OF POSITION YOU ARE SEEKING Skilled trainer, problem solver, and public speaker. Results-focused facilitator to create learning opportunities. Team leader in civilian and military service. Task oriented teacher in achieving measurable improvements and attaining goals. ACHIEVEMENTS [4 or 5 of your best one’s] •

Trainer: Team member for IBM Point-Of-Sale system project. Trained over 1350 managers/employees in USA/Asia/Pacific. Provided technical instruction on hand-held/mobile devices and checkout lane equipment.

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Solves problems: Relocated factory 250 miles while maintaining production schedule. Evaluated, selected, and created instructional materials and tools for teaching. Recruited volunteer trainers for non-profit organization.

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Achieves results: Designed, prepared and presented training programs. Trained over 7,850 people. Used creative training material and conditions to help students. Conducted experiential educational course programs.

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Facilitator: Applied techniques of team building, role-playing, group discussions, coaching and counseling. Achieved 123% of financial goal for nonprofit fund raising campaign. Led teams and organizations of 3-350 people.

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Task oriented: Obtained resources and personnel to make improvements and achieve goals. Customer service accomplished 10% annual growth in new customers. Increased service area coverage by 200% with no staffing increase. EXPERIENCE

THE INSOURCE GROUP

Dallas, TX

Instructor outsourcing company •

Instructor 2008-2009 Conducted weekly mobile computer training for 6-12 technicians of Service Experts, Inc. at various USA locations. Coached managers and support staff on new Internet features and integration with legacy computer system.

Your Name

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THE TRAINING ASSOCIATES

Westborough, MA

Instructor outsourcing company •

Instructor 2007-2008 Conducted training at 27 locations on new point-of-sale terminals for Defense Commissary Agency in USA and Asia/Pacific. Used e-learning, OJT and personal coaching for employee transition in stores with daily sales of $175,000+.

SPHERION CORPORATION

Dallas, TX

Outsourcing, recruitment and technology company, $2.1 billion in revenue •

Entry On-Duty Specialist 2003-2007 Conducted new hire orientations of 30-40 transportation security screeners weekly for the TSA. Facilitated their initial enrollment in federal payroll and benefit programs. Resolved initial new hire problems with TSA officials.

MARITZ PERFORMANCE IMPROVEMENT COMPANY

Southfield, MI

Incentive and performance improvement service company, $1.3 billion in revenue

▪ Facilitator 1996-2002 Provided on-site coaching to develop teams and promote leadership for 29 Cadillac dealerships. Utilized customer research to sell 1,000 more Cadillacs, exceed customer expectations, and improve revenue by $15,000,000 nationwide. TEXAS INSTRUMENTS, Dallas, Texas.

1979-1995

Defense Systems and Electronics Group within Texas Instruments, a Fortune 500 company.

▪ Project Manager Obtained raw material and created production plan to fabricate wire and cable products. Constructed and managed budget in excess of $1,000,000. Supervised four employees. Saved $25,000 annually with 30% reduction in cycle time. EDUCATION Master of Business Administration – Degree Subject, Name of School date Bachelor of Arts – Degree Subject, Name of School date PROFESSIONAL ASSOCIATIONS ▪ Member, Organized Widget Associations ▪ Treasurer, International Association of Something Important COMMUNITY ▪ Volunteer/elected leadership position in community [no more than 2 pages]