Good Public Performance Management-1

“GOOD PUBLIC PERFORMANCE MANAGEMENT” (Indonesia’s Case) DADAN SIDQUL ANWAR Researcher Center For International Administration Studies National Institute of Public Administration-Indonesia

Pathways to Performance As Ethic

As Focus

As tool of C & B

PERFORMANCE

As Measurement

As right

As Contract

As Management

Our Performance Position Current Position Measurement Contract Espected Development Ethic Management Focus Right Tool for Checks and Balances

Accountability: Stakeholders Approach Upward Accountability

Traditional Approach

Peer Accountability

Accountability

Downward Accountability

Internal Accountability

Current Approach Formally output oriented but still traditional approach In practice still rule based approach Procedural performance Inward looking rather than outward looking Lack of public scrutiny Contradict Good Governance Way Protective bureaucracy

Current Result Lack of public services No Clarity of Government performance Lack of public responsiveness Too administrative minded

Espected Development-1 Informative Performance as a public good is a must. It will contribute to: Decrease asymetric information between public as principal and government as agen Facilitate a public tool for demanding government accountability and the arena of public debate as well as Checks and Balances Strengthen transparency and openness as tool for preventing corruption and unethical practices in managing government

Espected Development-2 Performance-Based Audit needs to be implemented in order to: Guarantee performance-based public services Guarantee government responsiveness Prevent contradiction between checks/oversights measures and performance

Espected Development-3 Cultural Development needs to : Decrease high degree of power distant Decrease high degree of inequality Increase degree of feminism

Espected Development-4 Reward and punishment to give feedback - See one peso punishment in The Philippines

Clarity of Performance Indicators Output indicators

Using easily available material

(e.g. beds per 1,000 population in a residential home)

(e.g. feedback boxes)

Quantitative Indicators

Qualitative Indicators

Target take-up (proportion of the target group for a service that uses it)

User perceptions of services

Longer-term outcomes (effects) for clients Using information that is more difficult to collect

(using structured interviews to assess effects)