Frederick Ryan

Frederick Ryan, M.P.H. 96 Lakeshore Court Richmond, CA 94804 (510) 846-2264 [email protected]

OBJECTIVE Director of Educational Services within a full service acute care community hospital

PROFESSIONAL EXPERIENCE San Francisco General Hospital & Medical Center

01/05-Present

Interim Director, Department of Education & Training (11/06-3/09) Managed the Department of Education and Training for this 302-bed full service acute care medical center; Responsible for 6.0 FTE's: (R.N., 3 Health Educators, Health Program Analyst and Clerical Position); Currently reporting to the Director of Nursing; Program areas directly supervised include:  Computer Based Education: maintenance of a comprehensive, internet based education and training system including the maintenance of a 5,000 name data base (HealthStream).  Life support education and training: Provision of onsite Basic Life Support, Advanced Cardiac Life Support and Pediatric Advanced Life Support classes.  The provision of Patient Education through the support and training of front line staff.  Organizational wide orientation of staff, volunteers and students including the provision of monthly orientation sessions.  Chairs and oversees the hospital’s Management Forum structure to ensure the effective and timely communication within the management group.  Other Chair duties include:  Chair the hospitals’ competency assessment review committee to ensure that the yearly competencies are in compliance with relevant regulatory standards.  Chairs the staffing effectiveness task force and prepares the annual report.  Chairs the HR Joint Commission readiness chapter Key Accomplishments:  Successfully partnered with our labor relations department to address and resolve severe personnel issues that were negatively impacting departmental performance. Working within the rules established by respective bargaining agreements we were able to reduce staffing more than 50% with no impact upon service delivery.  In partnership with the Director of Human Resources, took a leadership role within the Human Resources Joint Commission preparation chapter; Took an active role in ensuring the hospitals successful completion of 2 Joint Commission surveys as well as numerous CMS/CADPH validation surveys.

Program Analyst, Quality Management Department (Concurrent with Interim Director position) While serving as the Interim Director of Education and training, continued to manage and oversee San Francisco General Hospital’s administrative policies and procedures; Additionally, coordinated several quality improvement projects, including staffing effectiveness, competency assessment, Adverse Drug Event/Adverse Drug Reaction Task Force and an HIV informed consent audit; Specific duties include:  Ensured that all administrative policies were up to date and compliant with relevant JCAHO and Title II regulations.  Consistently reviewing and revising hospital policies.  Coordinated the introduction of new policies and procedures in response to both regulatory and programmatic needs.  Tracked policies through the review process including adoption by the hospital’s executive management teams.  Ensured the education of both frontline and managerial staff concerning any policy revisions or additions.  Liaised with frontline staff in the revision and/or development of medical forms.  Formatted working proofs of new forms.  Ensured that all medical forms complied with relevant regulatory standards.  Ensured the adoption of new forms including chairing relevant committees.  Liaised with outside vendors to ensure the appropriate reproduction of forms as well as maintaining sufficient stock levels.  Developed and maintained comprehensive Internet sites relevant to both the hospital’s policies and medical forms.  Oversaw departmental trainings in the use of M.S. Access, Excel and Epi Info.  Special Projects: Oversaw the collection, management and analysis of data. Key Accomplishments:  Through the use of chart reviews, discovered that the level of compliance with hospital policy concerning the obtaining of HIV consent was less the 50%; Utilizing various educational interventions, the compliance was, as of the last audit, over 80%.  All previous hospital and departmental policies were kept in hardcopy binders stored in various locations throughout the institution; Integrated all hospital as well as numerous departmental policies into a single, fully searchable website (the site currently contains approximately 1,000 policies);  Wrote/edited the New Employee Orientation manual for the hospital. International Medical Corps, Ethiopia 09/03-11/04 Program Coordinator Reported directly to the Country Director; Supervised the daily operations of an emergency health and nutritional response project employing 140 individuals within Western Ethiopian; Project components included: 30 Supplemental Feeding Sites for malnourished infants, 7 Therapeutic Feeding Centers for severely malnourished infants, enhanced immunization coverage, and enhancement of health information systems; In the second phase of the project, nutritional activities were transitioned to include 39 outpatient therapeutic feeding centers; Specific duties included:

 Managed all project activities: personnel recruitment, procurement and accounting.  Responsible for the reporting of program activities to both the project’s main office and respective donors.  Met with local, regional and national officials, representatives, and representatives of non-governmental organizations to promote integrated planning and service delivery.  Managed personnel and provided training and instruction to aide staff in performing their assigned duties.  Oversaw the development and integration of Nutritional Early Warning systems in eight program districts. Key Accomplishments:  Working within a therapeutic model developed at Oxford university successfully transitioned treatment for severely malnourished infants from inpatient, acute care treatment to an outpatient home-based model.  Setup a regional administrative office within eastern Ethiopia. The program office handled administrative functions for two field sites, including personnel, payroll, recruitment and management of float staff. Program Developer (Concurrent with Program Coordinator position) While fulfilling the above-mentioned roles, took on the responsibility of identifying and developing new programs. Specifically, undertook the responsibility of identifying new funding opportunities, ensured the identification and collection of baseline data in support of proposals undertaken, ensured that any funding proposals submitted adhered to all objectives and strategic issues specified, and ensured that proposals were of a high quality and submitted in a timely manner. Key Accomplishments:  Successfully developed, wrote and submitted a funding proposal to the United States Agency for International Development – Office of foreign Disaster Assistance ensuring the continuation of program service through the second year. Proposal submitted for $1.4 Million ultimately funded at $900,000.  Successfully developed and submitted a proposal to the United Nationals International Children’s fund for the first Malaria control projects within the Nation of Ethiopia. The project was ultimately funded for $150,000. San Francisco General Hospital & Medical Center Health Educator, Patient & Family Education 01/02-07/03 Reported to the Director of Education and Training; Managed the entire medical center’s patient education program to ensure compliance with relevant JCAHO and California Title 22 regulations; Duties included:  Planned, coordinated and evaluated health education programs, workshops and training activities.  Developed, evaluated and revised health education materials, including electronic materials.  Developed, implemented and analyzed surveys on educational issues.

Key Accomplishments:  Successfully wrote applications for the funding of a comprehensive, Intranet based health education program (still in use and adopted throughout the institution) and related office equipment; Education program was initially funded at $50K per year, and now funded at $80K per year.  Developed and maintained the unit’s Intranet site.  Completed several manuals, including the medical center’s employee orientation manual and training catalog. Northern Kentucky Health District, Edgewood, KY 07/00-01/02 Chronic Disease Prevention Coordinator Responsible for the implementation of chronic disease prevention activities within a fourcounty health district serving 350,000 individuals; Reported to the Health Promotions Program Manager; Duties included:  Formulated, implemented and evaluated district wide wellness interventions, including senior fitness and a non-dieting weight management approach.  Grant writing for the construction of recreation trails along the Ohio River corridor and school based health clinics. Key Accomplishments:  Successfully wrote a grant for $150,000 from the State of Kentucky for the construction of the first leg of a bike path along the Northern Kentucky section of the Ohio River. Was ultimately given the honorary title of Kentucky Colonel by the city of Melbourne Kentucky in recognition of this accomplishment.  Working with the advisory board of a senior community center conducted a comprehensive needs assessment and obtained funding the provisioning of a fitness room with the center ($20,000). International Medical Corps, Klina Kosovo 08/99-02/00 Program Coordinator This position was immediately following a war. The population had just returned from forced exile in Macedonia. The situation was at best precarious and at time dangerous. Reported directly to the Country Director; Managed and supported the establishment of 7 primary care clinics within the Klina Municipality of Kosovo. Duties included:  Coordination and inaction of primary health care programs including M.C.H., E.P.I. community health education and the formation of community health advisory groups.  Support and assistance with the operation of eight community–based health clinics.  Collaboration with non-governmental organizations to achieve shared objectives.  Coordination with the World Health Organization and the United Nations Mission in Kosovo.  Inaction of new interventions including a network of Lay Community Health Workers and school based health education initiatives.

Key Accomplishments:  Setup and managed a field site, including administrative offices, within the Municipality of Klina; This enabled program services to continue without interruption during the winter months.  Enacted a community-wide educational intervention to increase the level of childhood immunization; At based-line, the rate was below 30%, increasing to above 50% within 30-days. U.S. Peace Corps, Karonga, Malawi 01/93-04/95 HIV/AIDS Education Coordinator Worked with a rural Public Health department serving 200,000 residents developed and implemented a comprehensive HIV/AIDS educational intervention; Duties included:  Trained and supervised local staff to perform pre and post HIV test counseling.  Trained and supervised up to 50 volunteers. Key Accomplishments:  Achieved program objectives in an area with a high illiteracy rate, multiple languages and no access to mass media.  Expanded the number of community-centered interventions by altering program strategies.  Expanded the number of trainers by a factor of 10.  Achieved proficiency in the local Bantu language.  Piloted a hospice care program.

EDUCATION Masters Degree in Public Health – Health Behavior/Education – December 1997 University of Alabama at Birmingham Bachelors Degree in Human Services Administration – August 1991 Springfield College, Manchester, New Hampshire

PROFESSIONAL REFERENCES Available Upon Request