Final Presentation

M A N A G E M E N T P R O C E S S

What is Management? Management is a Art of getting things done through people. [Mary Parker]

Who is a Manager?

Manager is a person who engage in Managerial Functions (Planning,Organizing,Leading,Controlling) in achieving organizational goals and objectives.

M A N A G E M A E N T P R O C E S S

What do you mean by Managerial Roles?

manager has to behave differently in various situation In achieving organizational goals and objectives. Then Above mentioned behaviors have been identified As Managerial Roles By “Henry Mintzberg”

M A N A G E M E N T P R O C E S S

Managerial Roles Managerial Activities Associated Roles Interpersonal Roles

•Figurehead •Liaison •Leader

Informational Roles

•Monitor •Disseminator •Spokesman

Decisional Roles

•Entrepreneur •Disturbance Handler •Resource Allocator •Negotiator

M A N A G E M E N T P R O C E S S

Interpersonal Roles Figure Head

As a figurehead, the manager performs ceremonial duties as head of the unit. More importantly, managers are symbols for both organizational member and outside observers. Ex: Greeting Visitors, Attending subordinates’s weddings.

M A N A G E M E N T

Interpersonal Roles Leader

This is at the heart of the manager-subordinate relationship P ARleader is to influence on employees to work willingly. O C Since managers work with other people, they are responsible E and accountable for their subordinates’ work. Subordinates’ S success or failure is a direct measure of their S

own success or failure.

M A N A G E M E N T P R O C E S S

Interpersonal Roles Liaison

This is the manager as an information and communication centre. Networking skills to shape maintain internal and external contacts for information exchange are essential. Normally, Liaison is connecting internal and external parties for the accomplishment of organizational tasks.

M A N A G E M E N T P R O C E S S

Informational Roles Monitor

The manager seeks/receives information from many sources to evaluate the organization's performance, well-being and situation.

Monitoring is the process of examining of internal operations, external events, ideas, trends, analysis and pressures.

M A N A G E M E N T

Informational Roles Disseminator

P R The manager brings external views into his/her organization O and facilitates internal information flows between subordinate C E SDisseminator transmits information received from outsiders Sor from subordinates to members of the organization.

M A N A G E M E N T P R O C E S S

Informational Roles Spokesperson

Spokesperson transmits information to outsiders on organization’s plans, policies, actions, results. Here the transmitted information may be related to performances, plans & policies

Decisional Roles Entrepreneur

An Entrepreneur designs and initiates much of the controlled change in the organization. Gaps are identified, improvements are defined. The manager initiates a series of related decisions/activities to achieve actual improvement.

Decisional Roles

M A NDisturbance A G E M E N T

Handler

P RDisturbances may arise from staff, resources, threats or because O others make mistakes or innovation has unexpected consequenc C EEx: Taking charge when the organization hits an iceberg Sunexpectedly and where there is no clear programmed response S

M A N A G E M E N T

Decisional Roles Resource Allocator

PHere the manager allocates resources for all sections Rof the organization according to strategic plans. O CAnd he is responsible for the allocation of resources of all kind Ein making or approving all significant decisions of organization S S

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Decisional Roles Negotiator

PNegotiator makes negotiations with internal and external part Rof the organization in achieving goals and objectives. O C And he takes charge over important negotiating activities with E other organizations. The spokesman, figurehead and S Sresource allocator roles demand this.

M A N A G E R I A L

Figurehead Interpersonal Roles

Leader Liaison

Informational Roles

Monitor Disseminator Spokesperson Disturbance Handler

R O L E S

Decisional Roles

Resource Allocator Negotiator Entrepreneur