Fbl Fianl Int

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INTERNSHIP REPORT

Introduction Company

Faysal Bank Limited

Profile: Exchanges:

KAR

2007 Sales:

14,971,000,000

Major Industry:

Financial

Sub Industry:

Commercial Banks

Country:

PAKISTAN

Employees:

1394

Faysal Bank Limited Faysal Bank started operations in Pakistan in 1987, first as a branch set-up of Faysal Islamic Bank of Bahrain and then in 1995 as a locally incorporated Pakistani bank under the present name of Faysal Bank Limited. On January 1, 2002, Al Faysal Investment Bank Limited, another group entity in Pakistan, merged into Faysal Bank Limited which resulted in a larger, stronger and much more versatile institution. In fact it has the highest share capital amongst private banks in Pakistan and is amongst the largest in terms of equity. Faysal Bank Limited is a full service banking institution offering consumer, corporate and investment banking facilities to its customers. The Bank’s widespread and growing network of branches in the four provinces of the country and Azad Kashmir, together with its corporate offices in major cities, provides efficient services in an effective manner.

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The majority share holding of Faysal Bank Limited is held by Ithmaar Bank B.S.C an investment bank listed in Bahrain. Ithmaar Bank B.S.C. is licensed by the Central Bank of Bahrain and listed on the Bahrain Stock Exchange (ITHMR). It has a paid-up capital of US$360 million, total equity of US$1.1 billion and is a full investment bank with its direct business covering the Middle East and North Africa (MENA) region, as well as South Asia, Asia-Pacific and Europe. Besides holding significant investments in the banking, financial services and real estate sectors in different markets, the main activities of the Bank include underwriting (equity and other financings), private equity (structuring, participation and portfolio management), Islamic financing, private banking, and advisory services covering project financing, investments, capital markets and mergers & acquisitions. The Group's principal activity is to provide commercial banking services through its subsidiaries. The banking services include corporate banking, consumer banking, branch banking, trade finance and investment banking services. The operations of the Group are conducted through 109 branch offices. Faysal Bank Limited (the Bank) is engaged in commercial, consumer and investment banking activities. The Bank operates in four segments: •

Corporate finance



Trading and sales



Retail banking and



Commercial banking.

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INTERNSHIP REPORT Corporate finance segment includes investment banking activities, such as merger and acquisitions, underwriting, privatization, securitization, initial public offers (IPOs) and secondary private placements. Trading and sales segment undertakes the Bank’s treasury, money market and capital market activities. Retail banking provides services to small borrowers, such as consumers, small and medium enterprises (SMEs) and borrowers’ agriculture sector. It includes loans, deposits, other transactions and balances with retail customers. Commercial banking includes loans deposits, other transactions and balances with corporate customers. During the year ended December 31, 2007, the Bank had a branch network of 105 branches and operates five service centers.

Credit Rating Faysal Bank is rated "AA" (Double A) for the Medium to Long Term and "A-1+ " (A One Plus) for the short term by JCR-VIS and PACRA. Following is the interpretation of the ratings assigned: Medium to Long Term: "AA" (Double A) High credit quality. Protection factors are strong. Risk is modest but may vary slightly from time to time because of economic conditions. Short Term: "A-1+" (A-One Plus)

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INTERNSHIP REPORT Highest certainty of timely payment. Short-term liquidity, including internal operating factors and / or access to alternative sources of funds, is outstanding and safety is just below risk free Government of Pakistan's short-term obligations.

OUR VISION To be the bank of first choice with the highest ethical principles as our guiding force. 06

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INTERNSHIP REPORT

OUR MISSION To excel in providing innovative, value-based banking solutions to meet the changing needs of customers and further strengthen our image of trust and reliability. The Islamia University Of BWP RahimYar KhanCampus

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INTERNSHIP REPORT

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INTERNSHIP REPORT

OUR VALUES Integrity We will hold fast to the highest standards of ethical conduct to meet our commitments to our customers, employees and shareholders. Above all, we will hold true to our personal commitment and conviction to the truth.

Corporate Governance Our goal is to respond to a rapidly changing business environment in a timely manner, to improve corporate citizenship and transparency by reinforcing our ethical standards and building a relationship of trust with customers and stakeholders.

Corporate Social Responsibility We believe that the highest standards of engagement must not be only with our stakeholders, employees or customers but also within the community in which we work and live. We abide by the laws of Pakistan in which we do business, we strive to be a good corporate citizen and take full responsibility of all our actions.

Responsible Communication We commit to creating a dignified workplace based on honest, open and respectful communication. We first listen with the intent to understand and then communicate ideas, results and information forthrightly.

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INTERNSHIP REPORT

Excellence We are committed to the highest level of personal & professional excellence and operate with a goal of continuous improvement.

Teamwork As a team, we play to win from the smallest unit to the enterprise as a whole. We achieve far more as a team than as individuals.

Respect We appreciate our diversity and believe that respect – for our employees, customers, stakeholders, and all those with whom we interact– is an essential element of all positive and productive business relationships. We treat everyone as we wish to be treated, with dignity and respect.

Quality Service The ‘moment of truth’ is impacted through every employee’s interaction. The essence of quality service is embodied through every interaction that we have, within ourselves and with our customers.

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INTERNSHIP REPORT

Board of Directors

Syed Naseem Ahmad

Chairman

Naved A. Khan

President Officer

Graham Roderick Walker

Director

Mohammad A.R. Hussain

Director

Mohammad A. Rahman Bucheerei

Director

Farooq Rahmatullah

Director

Tariq Iqbal Khan

Director

Shahid Ahmad

Director

&

Chief

The Islamia University Of BWP RahimYar KhanCampus

Executive

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INTERNSHIP REPORT

BRANCH NETWORK Sno Branch

PABX

1

Bahawalpur Branch92-62-2730691-94 2 - Rehman Society, Noor Mahal Road,

2

Jehlum Dina Branch92-54-4636828-32 1880 Al-Bilal Plaza, GT Road, DinaDistrict Jehlum.,

3

Jehlum 225/226, Kohinoor Bank Square,

Branch+92-544-624901,

Faisalabad Civil Lines Bilal Road, Civil Lines, Faisalabad.

Branch92-041-2644481-84

Faisalabad Liaquat Road 3-Liaquat Road, Faisalabad

Branch92-041-2617403-08,

4 5

Fax 92-62-2730695

+92-544-626948

622153 92-41-2644486

111-747-747 92-41-2627809

627808

6

Faisalabad Ghulam Muhammad Abad92-041-2691262, 39-B, Usman Plaza, Sadar Bazar Ghulam2699162 Muhammad Abad, Faisalabad.

92-41-2692814

7

Faisalabad D-Ground 447-D, Peoples Colony, Faisalabad

92-41-8732196

Branch92-041-8730403, 8730443

8

Gujar Khan Branch92-051-3514968, 051-92-51-3514613 B-111-215-D, Ward No.5, Main G.T. Road,3514996 Gujar Khan.

9

Gujar Khan Railway Road, Gujar Khan

Branch0513-512403-5

0513-512409

10

Gujranwala Zia Plaza, G.T. Road, Gujranwala.

Branch92-55-3730301-3

92-55-3730304

11

Gujrat Branch92-53-3536781-4 Noble Furniture Plaza, G.T. Road, Gujrat

92-53-3524185

12

Islamabad Jinnah Avenue 15-West, Jinnah Avenue,

Branch92-51-2275096-99

92-51-2275095

13

Islammbad F-10 Markaz Branch92-51-2104456-57 2-G, Capital Business Centre, F-10 Markaz, Islamabad

92-51-2104459

14

Islamabad F-7 Markaz Branch92-051-2652386, Shop No.1, Plot 12-D,Jinnah Super Market,F-72652591 Markaz, Islamabad.

92-051-2652665

15

Islamabad

92-51-4102117

I-10

Markaz

Services

Branch92-51-4102105-8

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INTERNSHIP REPORT

3-G, Munawar Plaza, Markaz I-10, Islamabad 16

Islamabad F-11 Markaz Branch92-51-2228141-4 Plot No. 14, F-11 Markaz, Sector F-11, Islamabad.

92-51-2228145

17

Islamabad F-8 Branch92-51-2817256 13 Rawal Arcade , Markaz F-8, Islamabad

92-51-2817263

18

Jhang P-10/1/A, Katcheryi Road,Near Chowk, Saddar, Jhang.

92-47-7629545

19

Lahore Thokar Niaz Baig Branch92-42-5304392 Jamal Market, Ali Town, Opp.Lahore University,Thokar Niaz Baig, Raiwind Road

92-42-5314016

20

Lahore Shah Alam Market Branch92-042-7675503-04, 41 - Alamgir Market,Main Shah Alam Market,7675619 Lahore.

92-42-7675504

21

Lahore Bedian Road Branch92-42-5720254 Bedian Road, Near DHA Phase VI, Lahore Cantt.

92-42-5740237

22

Lahore Urdu Bazar92-42-7314616-20 S-38, R-205-A, Cattle Street,Circular Road, Urdu Bazar, Lahore

92-42-7314629

23

Lahore Johar 435-G-I, Johar Town, Lahore

Town92-42-5301392-93

92-42-5301393

24

Lahore Shahdara G.T.Road, Shahdara, Lahore.

Branch92-42-7902501-508

25

Lahore Ichra 172, Ferozpur Road, Ichra, Lahore.

Branch92-42-7569934-35

26

Lahore Walton Cantt, Branch92-42-855019236-Jinnah Plaza, Main Boulevard Defence8550109 Link DHA Road, Walton Cantt. Lahore

92-42-6604308

27

Lahore Liberty Market Branch92-42-5752108-9, 37-E, III Saeed Alam Tower, Liberty Market,5753425 Gulberg III, Lahore.

92-42-5750366

28

Lahore Mall Branch92-042-7314051-54, 43,Shahrah-e-Quaid-e-Azam, Lahore. 111-747-747

92-42-7236018

29

Lahore Gulberg Branch92-042-5755190-94, 95, B-II, M.M. Alam Road, Gulberg-III, Lahore. 5712748

92-042-5755196,

Lahore Defence Branch92-42-5897712-17 136/1, Block-H, Commercial Area Phase-I,

92-042-5897720,

30

Branch92-047-7650650, Session7626590

92-42-7580488

5763406

5899794

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INTERNSHIP REPORT

DHA, Lahore Cantt. 31

Lahore Garden Town Branch92-42-5889810-24 4-Aibak Block, Garden Town, Lahore.

92-42-5889675

32

Lahore Circular Road Branch92-42-7673001-6 Babar Center, 51, Circular Road, Lahore.

92-42-7673007

33

Lahore Shalimar Gardens Branch92-042-6844712-14, Chowk Shalimar Bagh, Baghbanpura,Lahore. 6844741-43

92-42-6844744

34

Lahore Z-Block, DHA, Branch92-42-5743741-43 Z-10, Street no. 10, Phase III, Lahore Cantt.

92-42-5743745

35

Lahore Allama Iqbal Town Branch92-42-5437006-10 18-Hunza Block, Main Road, Allama Iqbal Town, Lahore

92-42-4537005

36

Lahore Main Boulevard, Gulberg Branch92-42-5872811-14 59-A, Main Boulevard, Gulberg, Lahore.

92-42-5872815

37

Lahore Model Town Branch92-42-5884705-7 13-Bank Square Market, Model Town, Lahore.

92-42-5854816

38

Lahore Badami Bagh Branch92-42-7705536-43 1-Taj Chambers, Badami Bagh, Lahore.

92-42-7705551

39

Lahore Faisal Town Branch92-42-5201992-7 25-D, Main Boulevard, Faisal Town, Lahore

92-42-5201998

40

Lahore Qartaba Chowk Branch92-42-7574680-82 3 Ferozpur Road, Muzang Chungi, Lahore

92-42-7574662

41

Lahore Mcleod Road Branch92-42-6370024, Usman Plaza, Opposite: Lahore Hotel 6370041

92-42-6370041

42

Lahore Upper Mall 309-A Upper Mall, Lahore.

92-42-5710187

43

Lahore Shadman Branch92-42-7599242 11 - A, Shadman 1, Jail Road, Lahore

44

Lahore Mughalpura Branch92-042-6352177-86 3/15 Jahangir Road, Lal Pul, Near AFC

45

Lahore Ghazi Chowk92-042-5212250-59 8-A, Awaisia Cooperative Housing Society, Ghazi Chowk, Link College Road

46

Lahore Choburji 50, Choburji Branch Lahore

47

Branch92-042-5715393-95

Branch92-042-7568229,

92-42-7599363

92-042-7568226

7568223

New Airport Road Branch92-42-5745791, Adjoining Divine Mega-II Plaza, New Airport5730877

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INTERNSHIP REPORT

Road, Cantt 48

Mirpur Branch92-58610-45100-3 Mian Muhammad Road, Opposite Quaid-eAzam Stadium,Mirpur Azad Kashmir

92-58610-43601

49

Multan Qaddafi Chowk92-61-6784276-81 709-Qaddafi Chowk, Khanewal Road, Near Daewoo Terminal, Multan

92-61-6784271

50

Multan Bosan Road Branch92-61-6214902-13 I/A-2, Officers Colony, Bosan Road, Multan

92-61-6214900

51

Multan Old Bahawalpur Road Branch92-61-4784491-94 129/1, Old Bahawalpur Road, Multan.

92-61-4784490

52

Okara Mandi Road

92-44-2551774

53

Peshawar Cantt. Branch92-91-5270176-78 Cantonment Plaza, Supermarket,Saddar Road, Peshawar.

92-91-5270631

54

Peshawar Hayatabad Branch92-091-5818379, S.S./ Royal Plaza, Jamrud RoadHayatabad,5812049 Peshawar.

92-91-5811488

55

Peshawar City Branch92-091-2593827, Tariq Market, New Rampura Gate, Ashraf2591876 Road, Peshawar City

92-91-2591817

56

Peshawar University Road Branch92-91-5711401-6, 4652-4670, Omer Plaza,5711409 Jahangirabad,University Road, Peshawar.

57

Peshawar Khyber Bazar Branch92-91-2219860 417-D, outside Bajori Gate,(Shoba Chowk) Khyber Bazar,Peshawar.

92-91-2220471-3

58

Quetta Shahrah-e-Adalat, Quetta

92-81-2824834

59

Quetta Fatima Jinnah Road Branch92-81-2824807Yousuf Center, Fatima Jinnah Road, Quetta 2824973

92-81-2824834

60

Rahimyar Khan 27- Town Hall opp. City Park

92-68-5889420

61

Sadiqabad Branch+92-68-5702440 Allama Iqbal Road, Sadiqabad District, Rahim Yar Khan

Branch92-44-2551773

Branch92-81-2836451-2

Branch92-68-5889413-15

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INTERNSHIP REPORT

62

Rawalpindi Sadiqabad Branch 72 - C, Satellite Town, Sadiqabad Road, Rawalpindi.

63

Rawalpindi Haider Road 32, Haider Road, Rawalpindi.

Branch92-51-5701018-22

92-51-5525879

64

Rawalpindi Satellite Town Branch92-51-4424969-72 City Shopping Centre, 5th Road, Satellite Town, Rawalpindi

92-51-4424962

65

Rawalpindi Rajabazar Branch92-51-5530661 1-U, Iqbal Road, Fawwara Chowk,Rajabazar, Rawalpindi.

92-51-5530671

66

Rawalpindi RV Arcade, Rawalpindi

92-51-5468737

67

Sargodha University Road, Sargodha.

Branch92-48-9230793-4

92-48-9230792

68

Sialkot Branch92-432-292501-3 Plot No.B1-16S-98B, 17-Paras Road, Opp. CC&I, Sialkot

92-432-292444

69

Vehari 47-A, Karkhana Bazar, Vehari.

Branch92-067-3366401,

92-67-3366402

Karachi Main Faysal House, ST-2, Sharea Faisal

Branch92-21-2795200,

70

Westridge Branch92-51-5468734-36 1193-1196,Peshawar Road,

3366491 111-92-21-2795234

747-747

71

Karachi I. I. Chundrigar Road Branch92-21-2638011-20 11/13 Trade Centre

92-21-2637975

72

Karachi Clifton Branch92-21-5863771-73 Quality Heights, K.D.A. Scheme No. 5, Clifton

92-21-5863774-75

73

Karachi Gulshan Branch92-21-4994261-63 B-35, Block 13-A, Main UNiversity Road, Gulshan-e-Iqbal

92-21-4994260

74

Karachi Jodia Bazar Branch92-021-2443795, G-2, Plot No.MR-6/52/1, Ismail Trade Centre,2444073 Ram Bharti Street, Jodia Bazar

92-21-2444107

75

Karachi Defence Branch92-21-5856053-54 23-C, Phase-VI, Khayaban-e-Shahbaz, Defence Housing Authority

92-021-5857761,

Karachi Shaheed-e-Millat Road Branch92-21-4388103-7 Iqbal Arcade, Plot # 6, 3/7 D.M.C. Society,

92-021-4385547,

76

5845490

4388105

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INTERNSHIP REPORT

Shaheed-e-Millat Road 77

Karachi North Nazimabad Branch92-21-6625517-18 Plot No. D-6, Block-D, KDA Scheme No.2, North Nazimabad

92-021-6625578,

Karachi Shahrah-e-Faisal Branch92-21-4315634-36 Business Avenue Center, Block No.6, P.E.C.H.S

92-021-4315638,

79

Karachi Cloth Market Branch92-021-2439021-22, BR-2, 1/1, Bander Quarters, New Neham2435923 Road, Kharadar

92-21-2432408

80

Karachi S.I.T.E. Branch92-021-2585921-23, Plot No. B-17, Estate Avenue, S.I.T.E. 2855918

92-21-2585337

81

Karachi Mohammad Ali Society Branch92-21-4390511-13 Plot No.2-F (Commercial), M.A.C.H.S.

92-21-4390515

82

Karachi Korangi Road Branch92-021-5390541-42, Speedy Towers, 129/I & II, Main Korangi5391345-47 Road, Phase-I, DHA

92-21-5805651

83

Karachi New Challi Branch92-21-2214903-5 Abid Chamber, Plot No. SR.6/9, Shahrah-eLiaquat

92-21-2214907

84

North Karachi Industrial Area Branch92-021-6957155, SA-2 (ST 1/1) Sector 12-B, North Karachi6958033 Industrial Area, North Karachi Township

92-21-6924238

85

Karachi Gulshan Chowrangi Branch92-021-4815319, Shop No.1-4, Ground Floor, Sana Arcade, Plot4815308 No.ZC-6, Block No.7, Gulshan-e-Iqbal, KDA Scheme 24

92-21-4815308

86

Karachi Korangi Industrial Area Branch92-21-5077191-5 Plot No.51 / 9, Sector 15, Main Road, Korangi Industrial Area

92-21-5077196

87

Karachi Timber Market Branch92-21-2745889-95 Plot # 6/2 Old Haji Camp, Siddiq Wahab Road, Lee Quarters

92-21-2745901

88

Karachi Clifton Block II Branch92-21-5877921-23 B-3 & B-4, Plot No. FLI, Block II, Clifton

92-21-5877925

89

Karachi Khayaban-e-Mujahid Branch92-21-5349109-13 43-C, Stadium Lane 2, Khayaban-e-Mujahid, D.H.A. Phase 5

92-21-5349114

78

6670090

4389437

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INTERNSHIP REPORT

90

Karachi Gulistan-e-Jauhar Branch92-21-4026856-57 Shop # 29 & 30, Rufi Lake Drive, Block 18, K.D.A. Scheme No. 36, Gulistan-e-Jauhar

92-21-4026858

91

Karachi D.H.A. Phase IV Branch92-21-5802422 14-C, Sunset Commercial Street No.2, Phase IV, D.H.A.

92-21-5802426

92

Karachi Khayaban-e-Tanzeem 14-C, Khayaban-e-Tanzeem, Commercial, DHA Phase V

92-21-5877847

93

Karachi Dhoraji Branch92-21-4860851-3 Shop no. 4, Lubna Plaza, Plot no. 448, C.P Berar Co-Operative Housing Society, Dhoraji

92-21-4860856

94

Karachi Nazimabad Branch92-21-6707418-24 Plot No. 16, Row No.1, Sub Block A, Block-III, (III-A, 1/16), Nazimabad

92-21-6707425

95

Karachi Saba Avenue92-21-5245376-9, Shop No. 2 & 3, Ground Floor, Plot No. 36-C,5243985 Badar Commercial Street, Street No.6, PhaseV Extension, DHA

92-21-5348929

96

Karachi Khalid Bin Waleed Road Branch92-21-4302245-51 Plot No 89-B, Block-2, P.E.C.H.S

92-21-4302252

97

Karachi Saddar Branch92-21-5621501-02 Shop No. 10 & 11, Ground Floor, Madina Centre, Plot Survey No. 31/2, Survey Sheet No.SB-5, Saddar Bazzar Quarters, Karachi

98

Karachi Korangi No.2 Branch92-21-5071758-60 Q-14, Ground Floor, Sector 33-1, Korangi No.2, Korangi Township, Karachi

92-21-5071128

99

Karachi Gulshan Block 2 Branch92-21-4972673A-287, Ground Floor, Block 2, KDA Scheme4972721 No.24, Gulshan-e-Iqbal, Karachi

92-21-4972416

100

Karachi Phase 8 Branch92-21-5246014 -16 43-C, Al Murtaza Commercial Lane # 4, Phase VIII, Karachi

92-21-5246013

101

Karachi Apwa Complex Garden Branch Shop No. SAO 5, Ground Floor, APWA Complex, Plot No 67-AC, Garden Road Karachi

102

Kharian Rizwan Plaza, G.T. Road, Kharian.

Branch92-021-5877908-10 Tauheed

Branch92-537-536068-70

92-537-536066

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INTERNSHIP REPORT

103

Hyderabad Plot No.339, Main Bohra Bazar,

Branch92-222-2728356-59

104

Mingora Branch92-946-720001-3 1st Floor, Abasin Plaza, Green Chowk

92-946-720004

105

Dera Ghazi Khan Branch92-642-468769-72 342, Jampur Road, Dera Ghazi Khan

92-642-468775

106

Burewala 95-C, Multan Road, Burewala

Branch92-67-3359331-334

107

Sahiwal Sarwar Shaheed Road, Sahiwal

Branch92-040-4224060-61

92-040-4224015

108

Mandi Bahauddin Furniture Point, Railway Road

Branch92-0546-600721-23

92-0546-600385

109

Abbotabad Main Mansehra Road, Abbotabad

Branch0992-385919-20

0992-385921

92-222-2728360

FAYSAL BANK LIMITED RAHIM YAR KHAN BRANCH

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INTERNSHIP REPORT Faysal Bank Limited, an Ithmaar Bank's subsidiary, has a vast network of branches all over the country. Luckily one of the branches is in Rahim Yar khan at the opposite side of Town Hall (RYK). Bank’s building also fascinates the people. FBL is trying its best to serve its customers in efficient and effective ways. This branch is Working under the Experienced and Kind hands of Mr. Mian Muhammad Amjad (Branch Manager) and Mr. Siddi Sami Ahmed Khan (Operations Manager). They are very hardworking and friendly to subordinates. That’s why all the staff is very efficient and self motivated. Coordination among all people is at highest level. For better communication a complete system of intercom is also installed within the bank. By On line Banking and their products FBL rahim yar khan branch is facilitating its customers in a better way. ATM facility is free here. WESTERN union service is also available. To conclude that, during all tenure of my internship I found very good functioning and environment of the bank.

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INTERNSHIP REPORT

PRODUCTS and SERVICES We are a progressive bank striving to offer innovative products, easy accessibility, quality service & convenience to our customers. We offer customized financing solutions with flexible criteria and convenient loan tenures. You can avail car, home and personal loans through our various branches. We also offer a host of Corporate & Investment Banking Services to our clients, which include financial and corporate advisory services, along with a wide array of tools to help them achieve their goals.

Deposit Accounts Basic Banking Account Faysal Bank has introduced the Basic Banking Account (BBA) to cater the needs of low income groups having the following features. Features: •

Account can be opened with Rs. 1000/.



No requirement for maintaining a minimum balance



Maximum of two free deposits and withdrawals are allowed in a month.



Free of charge statement of account for customers once a year. In case more statements are required than standard charges would be applicable.



Free ATM transactions on Faysal Bank ATM machines. However charges would apply on non Faysal Bank ATM machines as per SOC.

Note: Dormant accounts with nil balance for 6 months to be closed as per procedure

The Islamia University Of BWP RahimYar KhanCampus

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INTERNSHIP REPORT

Faysal Sahulat (Pak Rupee Current Account) Faysal Sahulat is a transactional account specially designed for individuals or business customers who want instant access to their funds with no restrictions on the number of transaction. Features: •

Account can be opened with an initial deposit of Rs. 5,000.



Unlimited transaction facilities.



On maintaining an average balance of Rs. 300,000 following additional facilities are provided. 1. Unlimited cash deposit facility 2. One small locker and one ATM free. 3. 365 Pay orders, 365 Demand Drafts, 365 cheque leaves per year free.



Access to account through on-line banking at all Faysal Bank branches across Pakistan.

SAVING ACCOUNT: 1-Faysal Moavin Savings Account Faysal Moavin is a Savings account made for genuine individual savers like you. Faysal Moavin offers the perfect combination of savings account matched with the flexibility of a current account.

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INTERNSHIP REPORT

Features: •

No minimum balance requirement.



No restriction on the number of transactions.



Profit is calculated on monthly average balance.



Profit payment on monthly basis.



Tiered profit structure providing an incentive to save more.



Access to account through on-line banking at all Faysal Bank branches across the country.



Easy access through cheque book an ATM/Debit card. The ATM/Debit card can be used at over 2000 ATMs in the country.

Note: Zakat and Govt. taxes are applicable as per law

2-Faysal Premium: Faysal Premium is a savings account specially designed for high value deposits with attractive profit rates having the following features. Features: •

Account can be opened with an initial deposit of Rs. 5 million



Profit is calculated on monthly average balance.



Profit payment on monthly basis.



Tiered profit structure providing an incentive to save more.



Access to account through on-line banking at all Faysal Bank branches across Pakistan.

Note: Zakat and Govt. taxes are applicable as per law

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3-Faysal Savings Faysal Savings is specially designed to cater to your hard earned savings. Features: •

Account can be opened with an initial deposit of Rs. 10,000/.



No restriction on the number of transactions.



Profit is calculated on monthly average balance.



Profit payment on six monthly bases.



Access to account through on-line banking at all Faysal Bank branches across Pakistan.

Note: Zakat and Govt. taxes are applicable as per law

Faysal Izafa (TERM DEPOSIT) At Faysal Bank we realize that every customer’s financial needs are different. As a result, the Faysal Izafa Term Deposit is designed to provide individuals and corporate customers an opportunity to grow their money securely and earn attractive profits. Features: •

Account can be opened with an investment as low as Rs. 25,000/.



Tenure from one year to five years.



Annual and monthly profit option available.



Financing facility of up to 90% of invested amount.



First cheque book free on investment of Rs. 300,000/ or more.

Note: Zakat and Govt. taxes are applicable as per law

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Faysal Mahfooz Sarmaya Faysal Bank endeavors to build and strengthen customer relationships by providing innovative banking products and services. To provide convenience and value to customers with foreign currency related needs, Faysal Bank’s Mahfooz Sarmaya foreign currency account offers attractive features: Features: •

Account can be opened in three major international currencies: US Dollars, Pound Sterling and Euro.



Minimum balance for opening Mahfooz Sarmaya Foreign Currency Account is 1000 units of the currency in which the account is opened.





Account can be opened in any of the following types: o

Savings Account

o

Term Deposit Account

o

Current Account

With Mahfooz Sarmaya Account, you become eligible for Pak Rupee financing facility of up to 75 percent of the deposit in your account at very competitive financing rate.



With Mahfooz Sarmaya Account, you automatically qualify for special rates for car and home financing

FCY Saving Plus FCY Saving Plus is a new foreign currency savings account with attractive profit rates where customers get their profit on a monthly basis.

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Features: •

Account can be opened in US Dollars, Pound Sterling and Euro currency.



Minimum balance for opening FCY Saving Plus is 500 units of the currency.



Profit is calculated on monthly average balance.



Profit is disbursed on monthly basis.



Tiered profit structure providing an incentive to save more.



No FCY cash deposit charges*



On maintaining the monthly average balance equivalent to USD 50k or above, the following additional facilities are provided. o

Free online banking*

o

Priority Banking*

o

Borrowing in PKR upto 90% of FCY*

o

Preferential rates on consumer finance*

Rozana Munafa Plus To provide the best possible returns for individual, corporate and business customers, the Rozana Munafa Plus Account offers you the opportunity to earn profit every day and get your profit every month. Features: • • • •

Account can be opened with an initial deposit of Rs. 100,000/ for individuals and Rs. 500,000/ for corporate customers. Profit is calculated on monthly average balance. Profit payment on monthly basis. Tiered profit structure providing an incentive to save more.

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Access to account through on-line banking at all Faysal Bank branches across Pakistan. Note: Zakat and Govt. taxes are applicable as per law

Other products which are offered are as follows:

Corporate & Investment Banking •

Corporate Financing



SME Finance



Trade Financing



Treasury & Capital Markets



Investment Banking



Agricultural Financing



Cash Management

Consumer Loans •

Car Finance



House Finance



Faysal Finance

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Services Pocket Mate Visa Debit Card

Combining the wide acceptability of a credit card and the thoughtful prudence of an ATM card, Faysal Bank PocketMate is the most convenient way to carry cash. No more fear of overspending. No more searching for the nearest ATM. PocketMate Visa Debit Card provides you with the freedom of world wide acceptability at over 27 million merchant outlets as an ATM card operative at all ATMs in Pakistan plus at over 1 Million ATMs worldwide bearing VISA logo.

Travellers Cheques You may purchase American Express, US Dollar and Pound Sterling Travelers Cheques at selected branches of Faysal Bank.

Transfer of Funds You can deposit and withdraw cash from any branch of Faysal Bank, regardless of which branch your account is in. You need only to carry your chequebook!

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Western Union Service: Customers who receive money transfers from overseas through the Western Union service can now withdraw their funds through any Faysal Bank branch

Safe Deposit Lockers At Faysal Bank, we offer our customers Safe Deposit Lockers in a pleasant and secure environment. All lockers are discretely placed within the Bank’s professionally guarded premises. Lockers are available in three different sizes to suit individual customer needs at reasonable rentals. Faysal Bank also offers an added insurance feature with locker

Non-stop Banking All branches of Faysal Bank remain open for business from 9 a.m. to 5 p.m. from Monday to Thursday and Saturday. On Friday, the bank is open from 9 a.m. to 12.30 p.m. and then again from 3 p.m. to 5 p.m. To suit your needs, we have extended our banking hours on Saturdays. Now you can enjoy our consistent and quality service from 9 a.m. to 5 p.m.

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VARIOUS DEPARTMANTS OF FAYSAL BANK LIMITED

1. Customer Service Department 2.

Remittances and Lockers

3. Cash Department 4.

Human Resource Management Department

5. Agricultural Department 6. Credit Administration Department 7. Faysal Financing Department 8. House Financing Department 9. Auto Financing Department

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CUSTOMER SERVICES DEPARTMENT In Faysal bank limited RYK branch most of the operations of the bank are handled by the CS department. And Operations of FBL are handled by very efficient personnel of FBL which includes: 1. Siddi Sami Ahmad Khan 2. Syed Rizwan Ali 3. Sumaila Qadir Abbasi 4. Nadia Mehmood 5. Waseem Abbas Various functions of CS department are as follows: 1. Account opening 2. Deposit slips 3. Issuance of cheque books 4. Issuance of ATM cards 5. Pay Orders 6. Demand Draft 7. Call Deposit 8. Clearing

1-Formalities of Account opening process: There are three types of accounts which you can open in the bank: •

Current account



Profit & loss saving account



Term deposit

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When a client comes to open an account, authorized person of CS is required to inquire about that what type of account customer wants to open. After that customer is required to tell about that what should be the nature of his/her account.

Nature of account can be: •

Individual



Joint



Sole proprietorship



Public limited company



Private limited company



Partnership



Trust

Then some information about customer is required on the customer relationship form (CRF). Initial deposit for opening a Current account is Rs.5000 and for PLS saving account is Rs.10000. On CRF three customer’s signatures are required.

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Other attachments with CRF: •

Cheque Book Application



Know Your Customer (KYC) Profile



Verification of client by NADRA verification



Letter of Thanks



ATM application (where it is requested)

For Individual Account/Proprietorship •

Copy of service card or any other proof of employment



Copy of CNIC



Power of Attorney



Declaration of proprietorship

For Partnership account •

Certified copy of Partnership Deed



CNIC copy of partners



Partnership mandate



Attested copy of registration certificate with registrar of firms



Original authority letter of partners favoring persons authorized to operate the account

Limited company

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INTERNSHIP REPORT •

Copy of certificate of incorporation



Memorandum & articles of Association



List of directors on prescribed format



Certificate of commencement of business (if required)



Copy of CNIC of Directors



Latest copy of form A-29



Power of Attorney or mandate (if required)



Copy of board Resolution

2-Deposit slips For online deposits by the clients deposit slips are also filled in the CS department.

3-Issuance of cheque books Firstly Application for cheque book is to be filled and signed by the client. Number of Leaves of cheque book is recommended by the client. After forwarding the application, within a week, a client can get his/her cheque book.

4- Issuance of ATM cards If a client wants to get an ATM card his application is entertained in the CS department.

5-Pay Orders Clients come to get pay orders to make payment within the city. If a client has his account in the FBL then he is charged Rs. 75 for one Pay Order.

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INTERNSHIP REPORT Clients come to CS department to get demand drafts to make payments outside the city but in FBL demand draft is not so common. The reason behind this is that the Pay Order of the FBL is Payable at any branch of FBL so Pay Order itself fulfills the purpose of Demand Draft.

7-Call Deposits These deposits are made by the contractors. And these are also handled in the CS department.

8-Clearings There are two types of Clearing: 1. Inward Clearing 2. Outward Clearing •

Inward Clearing

In inward clearing cheques of FBL are presented in any other bank. •

Outward Clearing

In Outward Clearing cheques of other banks are presented in FBL.

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WESTERN UNION Western union is basically an institute for funds transfer. Some banks arte providing this service on the behalf of western union and western union pays for this to these banks. But most of the banks are providing Western Union service only for receiving funds. Same is the case with Faysal Bank limited. •

You can get this service in FBL without opening an account.



Not any charges are deducted for providing this service.

Procedure and Requirements: •

A form is given to the customer.



On the form MTCN number is required.



Receiver’s name and sender’s name is verified.



Sender’s identification is also required.



After filling of form verification is made through the system.



Then voucher is made by feeding the data. One copy is with cashier and the other copy is with the client.

FBL LOCKERS Basically there are four types of Lockers •

Small



Medium



Large

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Extra large

But rahim yar khan branch of FBL is providing only first three types. Charges for various Lockers: For Small Locker-----------Rs.1200 per annum For Medium Locker--------Rs.1750 per annum For Large Locker-----------Rs.3500 per annum Despite these annual charges client pays non refundable fee of Rs. 1500 for availing locker service in FBL. Formalities: A SS card (signature Specimen card) is also required to be filled. Another form is also to be filled on which client’s signature and other authorized person (mentioned by the client himself) on the client’s locker is also mentioned. Insurance for Lockers: Range of insurance for various lockers is as followed: For Small Locker-----------Rs.500000 For Medium Locker--------Rs.800000 For Large Locker-----------Rs.1000000

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CASH DEPARTMENT: Personnel responsible for functioning of this department: •

Irfan Bashir



Ghulam Asghar



Javed Iqbal

Functions of cash department: There are basically three functions of the cash department as described below: •

Receipt



Payment



Utility bills collection

Cash types: There are 7 types of notes in Pakistan. Bank considers some precautions before receiving these notes. These are as followed: Sorted cash Unsorted cash Soiled cash Formalities to be considered before receiving cheques: •

Cheque should not be crossed.



Name of the Payee is checked.



Validity of the cheque is also considered.

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If bearer is cut then it will be considered as Order Cheque. In this case payee’s verification is made by getting a copy of his ID card.



Amount on the cheque is checked both in the form of words and figures.



Cheque should bear two signatures at its back.



Cheque also bears details on its back.

DAMPEN: These are 6 indicators for cheques: •

Date on the cheque



Amount of the cheque



Maker of the cheque



Payee of the cheque



Endorsement of the cheque



Negotiability of the cheque

Some limitations regarding cash department and its functioning: For cash department there is limit for cash to be held by the department. •

Vault Limit is 18 million rupees.



Counter limit for cash in FBL is 2 million rupees.

If cash exceeds than the predefined limit than bank is required to get for insurance for exceeding amount. Doors of the Cash department are decoded only by Operations Manager (OM) “Mr. Siddi Sami Ahmed Khan” and CS officer “Madam Shumaila.”

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INTERNSHIP REPORT Cashier’s power for encashment of cheques is up to Rs.300000 only.

Human Resources Department Faysal Bank is a pro-active, people driven organization where the employees are our top most priority. The Bank not only provides challenging career opportunities but also excellent training in all areas of banking. Management Training Programmes The Management Training Program is a 3 months rigorous course of instruction on all aspects of banking for young professionals. Our training program is designed to polish the Management Trainees' knowledge of banking and induce a spirit of professionalism in them. Based on the MTs performance during the training program, they are placed within the Bank with their careers on the fast track In the Faysal bank the environment is formal. Employees do team work & help each other & very cooperative to each other. Recruitment: In Faysal bank relies on two channels. •

Internal



External

Internal: If employees are competent and can perform well then they are promoted.

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External: Faysal bank also hires competent people from outside. For this purpose they give advertising on Newspaper & website. Some times hiring is from external and on deposits base.

Selection: Two type of employees are selected a) Permanent b) Temporary Employees are selected by written test. Those candidates who clear test, they are called for interview. Then employees are selected. Some times selection is without test & only on interview bases. In faysal bank employees become permanent after two years.

Orientation: In faysal bank R.Y.K branch no proper orientation takes place. When new employees come then bank not introduce them with other employees.

Training: In faysal bank training are done when it is necessary.



If training is at micro level then employees go to Multan.



If at macro level then trainer comes in R.Y.K branch.

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Promotion: Promotion is very slow in faysal bank. faysal bank uses grading system. •

OG-1



OG-11



OG-111

Few employees are on permanent basis. Most employees work as third party contract.

Dispute & conflict: In faysal bank R.Y.K minimum conflicts are there.

Compensation: a) Attractive working condition: A good physical environment is providing

to employees well furnished and air

condition room is there. b) Safety working environment: For safety of its assets & employees’ lives guards are there & cameras on all working places. c) Bonus: Faysal bank gives the bonus to the employees. d) Leaves: -

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INTERNSHIP REPORT In one month two leaves are allowed. In one year 15 leaves are given to the employees. e) Retirement Plans: By way of the retirement plan faysal bank gives gratuity fund and provided fund to its permanent employees. Function & trip: Faysal bank R.K.Y does not arrange the trip. Faysal bank does not arrange the Function. Medical Facilities: Faysal bank gives the medical facilities to their employees.

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AGRICULTURE DEPARTMENT Personnel responsible for functions of this department are: •

Syed Faheem Ahmad



Irfan Muhammad



Muhammad Tariq

Agriculture department is basically providing two types of loans: •

Development loan (long term loan)



Production loan (short term loan)

Both basic types of loans are further divided into: •

Farm Loan



Non Farm Loan

VARIOUS REQUIREMENTS FOR AGRI. LOAN APPLICATION: 1- Agriculture pass book: This document is the proof for clients’ ownership of land. This document carries pictures, a number issued by government and all details about the client. 2- Cultivation certificate 3- Average sale price for 3 years

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INTERNSHIP REPORT 4- A copy of mutation This is a document by which the client has got the ownership for his land. 5- Two copies of computerized ID card 6- Two passport size photographs of client (in case of shaky signs or thumb impression we get 4 passport size photographs) 7- We also require 2 references of the client. 8- Another document is required which is called JAMABANDI (Document of rights). This document is a simple paper with a few details. It shows that land is under possession of the client. 9- We also require two guarantors and their JAMABANDI, and copies of computerized ID card. 10- Quotation in case of tractor, tube well and agricultural instruments. 11- Feasibility report (for live stock, and poultry form). For Urban property (as a security) 12- Title deed 13- NEC (Non Encumbrance Certificate) 14- Valuation report

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15- Authorized map of property When all documents are with us then we apply for CIB by giving clients’ no. All above documents are required from the client but there are also some documents which are required from the branch itself so that they are fully able to get approval of loan for their client. Detail of these documents is as follows. 16- Property evaluation report. In this document evaluation of the land is made. 17- Credit proposal (CP): This document has three parts: a. Recommendation from branch b. Processing from higher officers c. Approval a. Recommendation from branch In this portion of CP following details are mentioned: •

Legal structure



Nature of proposal



Name and address of the client

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Details about Farm sector and Non farm sector



Details about further divisions of Farm sector and Non farm sector i.e. Development and Production loan



Mark up



General security



Margin



Repayment arrangement

b. Processing from higher officers c. Approval 18- Farmers credit assessment report: This document contains all information about the client and all personal information about the client to see the burden on the client. There is also information about the land which is presented as the security. E.g. •

Cropping pattern of the land



Irrigation

Details about his all assets and liabilities are also mentioned in this document. 19-Visit report by any authorizes person is also attached. And the authorized person in the FBL is Sir Faheem Gailanee. 20-Urdu application which bears following details •

Information about the production and development loan



Security



Guarantor signs

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Income of the client



Information about the units of the land

21- Poultry information report (in case of poultry farm) 22- Tractor and tube well report 23- CIB 24- Local bank’s credit report 25- Credit report of guarantors 26- Stock report 27- Dairy information report 28- Information sheet for renewal Some other important information about Agriculture department is as follows:  FBL is offering 3 types of non farm loans:  Dairy Milk animals  Fattening Animals  Pregnant Buffaloes and Cows  For 10 Acres FBL allows RS. 500,000 mean each Acre carries maximum limit of RS. 500,000.  Loan is of one year maturity and after every 6 months you pay Mark up.  Client can avail Revolving Credit Scheme of SBP.

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CREDIT ADMINISTRATION DEPARTMENT Personnel responsible for functioning of this department: •

Mr. Muhammad Ahmed



Miss Sumaira Irshad

Credit can be dealt by followings: 1. By Credit Marketing 2. By Credit Administration Department

Credit Marketing Relationship manager deals with the Credit Marketing. Purpose of Credit Marketing is to deal with following types of loaning and loan category is changed with respect to amount of loaning.



SME Lending (up to 25 Million Rupees)



Commercial Lending (25 - 250 Million Rupees)



Corporate Lending (Above 250 Million Rupees)

Further classification of Loan is as followed: Funded limits In Funded Limits cash is involved. In these transactions Mark Up is deducted.

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Running Finance (RF)



Cash Finance (CF)

Non Funded limits In Non Funded limits cash is not involved. In these transactions Commission is involved as compare to Mark Up in Funded Limits. •

Letter of credit (LC) LC usage LC site



Letter of guarantee (LG)

Non Funded transactions are carried out within the country normally by LG. CAD (Credit Administration Department) is concerned with three types of businesses •

Sole proprietorship



Partnership



Private limited

Normally 30% margin is maintained by the bank for its security. Yearly targets are set by the SBP and the branch itself. And FBL tries its best to meet its standards. FBL deals with following demands of clients for loaning •

Loan for RF (Running Finance)

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Loan for CF (Cash Finance)



Facility of LC (Letter of Credit) & LG(Letter of Guarantee)

Procedure Procedure involved consists of three steps: 1. Pre-sanctioned Formalities 2. Processing for credit 3. Post- sanctioned Formalities

1-Pre-sanctioned Formalities Before Pre-sanctioned Formalities/Documentations, followings are checked out:  Check Repayment Behavior of the Borrower  Either he is Defaulter or not (Through CIB)  Collaterals for his loan  Authenticity of his business  Evaluation of pledged security by approved authorities  Working capital requirements are checked Documentation •

BBFS (Borrower Basic Fact Sheet) is required



Property valuation by approved companies



Documents with respect to Firm Type Business letter head, declaration of Sole proprietor ship (In case of Sole proprietor ship) Partnership Deed (in case of Partnership)

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INTERNSHIP REPORT Memorandum of Association (in case of Private Limited company) Director’s resolution (in case of Limited company) •

Clients’ CIB



Jamanbandi



Initial legal opinion by the approved lawyer



Financial statements

2-Processing In processing Approvals by various authorities are involved. •

Approval by Relationship Manager (RM)



Approval by Country Head SME (in case of loan up to 25 Million Rupees)



Approval by Country Head for Commercial Loan (in case of loan up to 25 - 250 Million Rupees)



Approval by Corporate Committee (in case of loan above 250 Million Rupees)

3-Post- sanctioned Formalities Now CAD starts work.

Firstly Final legal mortgage opinion is obtained then Following documents are required to be signed by the client.

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Charge Documents •

Financing agreement



Demand Promissory Note



Personal guarantee



Guarantee by all partners( in case of the partnership)



Letter of Hypothecation (in case of RF)



Letter of pledge (in case of CF)



Facility letter on banks’ letter head



Debit authority

Basic Functions of CAD: •

Disbursement



Adjustments



Mark Up recovery



Monitoring Monitoring of Property Documents/Charge documents Pledge monitoring



Reporting to SBP

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PERSONAL OR DEPARTMENT

FAYSAL

FIANACING

Personnel responsible for functions of this department are: •

Sheikh Moeen Akhtar



Asif Hussain

This loan offering is for two types of categories of clients:  Salaried People  Business People FBL loaning can also be categorized further like:  Secured  Unsecured And this loan can be categorized as unsecured up to RS.500000. But if loaning is made for more than RS.500000 then security is demanded from the client. And residential property is mortgaged. This department has monthly targets. By fulfilling these targets employees are entitled to get Bonuses. Requirements to apply for personal financing are as follows:

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INTERNSHIP REPORT 1. FBL finance Application Form 2. One ID card copy of client 3. ID card copies of two references of client 4. CIB 5. Data Check •

Address of client



Phone number



Employer (in case of salaried people)



Designation (in case of salaried people)



Previous information about the client



Credit application

6. Verification by NADRA of client including references 7. Verification by Asrem (private) Limited 8. Salary slips (in case of salaried people) 9. One year Bank Statement 10. Two Utility Bills 11. Credit Memorandum 12. Credit Rating Marks Sheet When all these requirements are fulfilled then to get approval for loaning to client all these documents are firstly sent to Regional Head Office in Multan and then in Main Head Office in Karachi.

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HOUSE FINANCING DEPARTMENT This department is handled by Mr. Mirza Muhammad Kashif

There are three types of products whish are offered by this department. These products and their Tenure are given below as follows: •

Buy Home (3 to 20 years)



Build A House (3 to 20 years)



Renovation (3 to 20 years)



Business Solution (7 years)

Conditions: •

All policies or procedures (also called SOPs standard operating procedures) are defined by the State Bank of Pakistan but these policies are further renewed by the concerned bank to facilitate itself in its procedures. According to State Bank of Pakistan maximum loaning can be 80% in this department and Debt Burden is acceptable up to 50%. But FBL may decrease and increase this percentage to facilitate its customers and sometimes to facilitate itself.



IRR is not fixed because it is long term investment. The specific term which is used to describe and set this interest rate is called KIBOR (Karachi Inter Bank Offer Rate). Most of the banks renew this rate monthly or quarterly but FBL renews it yearly.



Property which is pledged against security is non Commercial Property.

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Financing amount: Minimum 1 Million up to 20 Million



In the case when the salary of the client is not sufficient for the loan applied then a Co-applicant is also required by the FBL just for bank’s security. This Coapplicant is any blood relation of the client.



Normally 30% margin is kept

In the case of Buy Home Parties involved: This product is a little bit risky as compare to other products of this department. There are generally three parties involved in this type of loaning as it is mentioned below: •

Buyer



Seller &



The bank

Procedure: 1. When a buyer wants to purchase a house he/she approaches the bank and demands for loan to purchase this house of his/her own choice. 2. Now FBL (the clients’ bank) comes in the transaction.

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3. Firstly the authorized person of House Financing department visits the house which a client wants to purchase sometimes Branch Manager himself makes a visit for Evaluation purposes so that loaning can be processed further. 4. Then a legal advice is got by a lawyer. To know either the property is actually owned by the seller or not. 5. Then this case is sent to the Regional office to get approval for further processing of this loan. 6. If case is approved by the head office then Evaluation is made by a company (in case of the property costing more than 4 million 2 companies are responsible for evaluation). These companies are also referred by the Head office and their names are as follows: •

EPI



Asrem



Unit-3



Haseeb Associates

7. Now after detailed evaluation of the property file is prepared for the client’s loan. This file carries all the necessary documents. 8. Now file is sent to the Head Office for approval. If there is any observation on the case then the case is sent back to the bank to meet these observations.

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INTERNSHIP REPORT 9. At the last FBL gets the PURSARKAR. This is actually the document which is the evidence that the property has been pledged with the bank.

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INTERNSHIP REPORT In step 7 the documents whish are required are as follows: Free Hold Property Related Documents •

Registry



Mutation



Jamabandi



Non Encumbrance Certificate (NEC)



Approved Map



Aks Shijrah

Lease Hold Property Related Documents •

Allotment Letter, Ownership certificate



Transfer letter



Possession certificate



Site plan



NOC (Non Objection Certificate)

Business Related Documents •

Three years financials



Two years’ bank statements



Three years’ Tax Returns



Copy of NTN Certificate



Copy of CNIC



Copy of two references CNIC

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Business Letter Pad



Utility Bills latest



Two Photographs



Two Latest Salary Slips for salaried people



One year bank statement for salaried person

The same process is followed in others (Build a House, Renovation & Business Solution). The difference is just in pledging the security that which is the place that is to be built or renovated.)

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AUTO FINANCING DEPARTMET Personnel responsible for functioning of this department: •

Rana Waqas Anwar



Mian Adnan Khalid



Awais Irshad



Mirza Nauman Baig



Awais Ahmed



Zahid Hussain

Documentation for Auto Financing: 1. Application form 2. CNIC of the client 3. CNICs of 2 references 4. Recent Utility Bill 5. Business Proof 6. Bank statement of one year 7. 2 passport size photographs 8. CIB 9. Data Check 10. NADRA verification of client 11. ASREM verification 12. Debit authority 13. Attested Copy of Partnership deed 14. Down payment cheque 15. Quotation

The Islamia University Of BWP RahimYar KhanCampus

62

INTERNSHIP REPORT 16. Six undated security cheques Here application process is completed 17. Signature verification form 18. Repayment Schedule is provided to the client 19. Client is make aware of Termination Rules 20. BBFS 21. Deviation Memo (lease booking memo) 22. Lease Agreement 23. Approved RA For any deviations we get approval from the Head Office Insurance Rules: •

5% (with Tracker)



3.5% (without tracker)

IRR •

18.5% for 5 years



18% for 3 years



17.5% for 2 years

The Islamia University Of BWP RahimYar KhanCampus

63

INTERNSHIP REPORT

Financial Statements Analysis From 2004-2008 The Islamia University Of BWP RahimYar KhanCampus

64

INTERNSHIP REPORT

The Islamia University Of BWP RahimYar KhanCampus

65

Profit And Loss Account For The Year Ended 30 December (2004-2008) 2008

2007

2006

2005

2004

Mark Up/ Return INTERNSHIP REPORT /Interest Earned

11610781

9877103

6319498

2753451

2074611

Mark Up/ Return /Interest Expensed

7447539

6093210

3309989

1118118

946485

4163242

3783893

3009509

1635333

1128126

1797432

517027

-19026

51609

208097

Provision For Consumer Loans-General

74537

105305

28082

70799

42897

Provision For Damnation In The Value Of Investment

207075

-792

-318897

Net Mark Up/ Interest Income Provision Against Performing Loans Advances

Non And

Bad Debt Written Off Directly

67

-2857 1118

141

2079044

621607

-309841

123526

248278

2084198

3162286

3319350

1511807

879848

744508

604378

581854

397064

251189

Dividend Income

1191521

1113132

721804

697499

763697

Dividend Income From Dealing In Foreign Currencies

313597

120992

95451

162444

107473

1070213

330061

609119

572035

1588942

2984

647

-1024

-2607

43821

447708

947

5050

2554

3366644

2616918

2008151

1831485

2713855

5450842

5779204

5327501

3343292

3593703

Administrative Expenses

2798966

1871250

1428830

1134672

834754

Other Provisions

6061

Net Mark Up / Interest Income After Provision Non Mark Up/ Interest Income Fee Commission Brokerage Income

And

Gain On Sale Of Securities Unrealized Gain On The Revaluation Of Investment Classified As Held For Trading Other Income Total Non Mark Interest Income

Up/

Non Mark Up/ Interest Expenses

The Islamia Other Charges KhanCampus Total Non Mark Interest Expenses

1742

University Of BWP RahimYar 9855

32857

2220

1150

11935 66

2814882

1904107

1431050

1135822

848431

Up/

INTERNSHIP REPORT

Balance sheet As on 31 December (2004-2008) 2008

2007

2006

2005

2004

Assets Cash An Balance With Treasury Banks

6872032

7207998

6696726

5048400

2866278

Balance With Other Banks

3708451

2883040

2045887

3564030

648660

Lending To Financial Institutions

7078102

4608205

10742841

4417378

872132

Investment

31553108

22525358

23887864

11799904

11218501

Advances

87346401

74468644

62035978

50254634

29626223

Operating Fixed Assets

2514959

2239392

2882441

2369360

1183315

Deferred Tax Assets-Net

160936

Other Assets

2204368

1537764

2371825

1517642

1030352

Total Assets

141277421

115470401

110663562

78971348

47606397

2406927

4516125

1193309

905637

430864

9995855

14965037

15295730

8478048

6529810

Deposits And Other Accounts

101879244

74194279

74595564

56460329

31332172

Sub-Ordinate Loans Liabilities Against Assets Subject To Finance Lease

1000000 7827

14664

122549

18434

16404

Deferred Tax Liabilities-Net

2691966

1841651

1269113

166442

Other Liabilities

6951750

5924656

3527023

2294899

1318437

Total Liabilities

124933569

101456412

96003288

68323789

39627685

Share Capital

5296445

4237157

3684484

2912635

2647850

Reserves

3567033

3079527

2516211

2259101

2115989

Unappropriated Profit

1505053

1897574

1938651

1079492

846016

75333

96425

5811357

4664307

6148498

3963204

2368857

141277421

115470401

110663562

78971348

47606397

Liabilities Bill Payable Borrowing Institutions

From

Financial

Minority Interest Surplus On Revaluation Assets Total Liabilities And Equity

Of

The Islamia University Of BWP RahimYar KhanCampus

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INTERNSHIP REPORT

COMMON SIZE ANALYSIS VERTICAL ANALYSIS

Balance sheet As on 31 December (2004-2008) 2008

2007

2006

2005

2004

Assets Cash An Balance With Treasury Banks

4.864%

6.242%

6.051%

6.393%

6.021%

Balance With Other Banks

2.625%

2.497%

1.849%

4.513%

1.363%

Lending To Financial Institutions

5.010%

3.991%

9.708%

5.594%

1.832%

Investment

22.334%

19.507%

21.586%

14.942%

23.565%

Advances

61.826%

64.492%

56.058%

63.637%

62.232%

Operating Fixed Assets

1.780%

1.939%

2.605%

3.000%

2.486%

Deferred Tax Assets-Net

0.000%

0.000%

0.000%

0.000%

0.338%

Other Assets

1.560%

1.332%

2.143%

1.922%

2.164%

Total Assets

100.000%

100.000%

100.000%

100.000%

100.000%

1.704%

3.911%

1.078%

1.147%

0.905%

7.075%

12.960%

13.822%

10.736%

13.716%

Deposits And Other Accounts

72.113%

64.254%

67.408%

71.495%

65.815%

Sub-Ordinate Loans Liabilities Against Assets Subject To Finance Lease

0.708%

0.000%

0.000%

0.000%

0.000%

0.006%

0.013%

0.111%

0.023%

0.034%

Deferred Tax Liabilities-Net

1.905%

1.595%

1.147%

0.211%

0.000%

Other Liabilities

4.921%

5.131%

3.187%

2.906%

2.769%

Total Liabilities

88.431%

87.864%

86.752%

86.517%

83.240%

Share Capital

3.749%

3.669%

3.329%

3.688%

5.562%

Reserves

2.525%

2.667%

2.274%

2.861%

4.445%

Unappropriated Profit

1.065%

1.643%

1.752%

1.367%

1.777%

Minority Interest

0.053%

0.084%

0.000%

0.000%

0.000%

Surplus On Revaluation Of Assets

4.113%

4.039%

5.556%

5.019%

4.976%

Total Liabilities And Equity

100.000%

100.000%

100.000%

100.000%

100.000%

Liabilities Bill Payable Borrowing Institutions

From

Financial

The Islamia University Of BWP RahimYar KhanCampus

68

INTERNSHIP REPORT

Profit And Loss Account For The Year Ended 30 December (2004-2008) Mark Up/ Return /Interest Earned Mark Up/ Return /Interest Expensed Net Mark Up/ Interest Income Provision Against Non Performing Loans And Advances Provision For Consumer LoansGeneral Provision For Damnation In The Value Of Investment Bad Debt Written Off Directly Net Mark Up / Interest Income After Provision Non Mark Up/ Interest Income Fee Commission And Brokerage Income Dividend Income Dividend Income From Dealing In Foreign Currencies Gain On Sale Of Securities Unrealized Gain On The Revaluation Of Investment Classified As Held For Trading Other Income Total Non Mark Up/ Interest Income

2008

2007

2006

2005

2004

523.750%

344.40%

202.80%

157.03%

96.43%

335.951%

212.46%

106.22%

63.77%

44.00%

187.799%

131.94%

96.58%

93.26%

52.44%

81.080%

18.03%

-0.61%

2.94%

9.67%

3.362%

3.67%

0.90%

4.04%

1.99%

9.341%

-0.03%

-10.23%

0.00%

-0.13%

0.000%

0.00%

0.00%

0.06%

0.01%

93.783%

21.67%

-9.94%

7.04%

11.54%

94.016%

110.27%

106.52%

86.22%

40.90%

0.000%

0.00%

0.00%

0.00%

0.00%

33.584%

21.07%

18.67%

22.64%

11.68%

53.748%

38.81%

23.16%

39.78%

35.50%

14.146%

4.22%

3.06%

9.26%

5.00%

48.276%

11.51%

19.55%

32.62%

73.86%

0.135%

0.02%

-0.03%

-0.15%

0.00%

1.977%

15.61%

0.03%

0.29%

0.12%

151.866%

91.25%

64.44%

104.45%

126.15%

The Islamia University Of BWP RahimYar KhanCampus

69

INTERNSHIP REPORT

245.882%

201.51%

170.96%

190.67%

167.04%

0.000%

0.00%

0.00%

0.00%

0.00%

126.258%

65.25%

45.85%

64.71%

38.80%

0.273%

0.00%

0.00%

0.00%

0.08%

0.445%

1.15%

0.07%

0.07%

0.55%

126.976%

66.39%

45.92%

64.78%

39.44%

118.905%

135.12%

125.04%

125.89%

127.61%

0.000%

0.00%

0.00%

0.00%

0.00%

0.434%

1.66%

0.42%

0.00%

0.00%

0.000%

0.00%

3.49%

0.00%

0.00%

119.340%

136.78%

128.96%

125.89%

127.61%

12.932%

13.52%

22.21%

29.52%

16.17%

Prior Years

-2.185%

3.25%

-29.63%

-23.97%

4.95%

Deferred

8.592%

20.01%

36.37%

20.35%

6.49%

19.340%

36.78%

28.96%

25.89%

27.61%

100.000%

100.00%

100.00%

100.00%

100.00%

0.149%

2.68%

1.11%

0.00%

0.00%

99.851%

97.32%

98.89%

0.00%

0.00%

100.000%

100.00%

100.00%

100.00%

100.00%

Non Mark Up/ Interest Expenses Administrative Expenses Other Provisions Other Charges Total Non Mark Up/ Interest Expenses Extraordinary/ Unusual Items Share Of Income From Associates Net Income Of Fayzan Manufacturing Modarba(Subsidry) Profit Before Taxation Taxation Current

Profit After Taxation Profit Attribute Minority Interest Profit Attribute To Equity Holders

To

The Islamia University Of BWP RahimYar KhanCampus

70

INTERNSHIP REPORT

HORIZONTAL ANALYSIS

Balance Sheet As On December 31st 2004-2008 Assets Cash An Balance With Treasury Banks Balance With Other Banks Lending To Financial Institutions Investment Advances Operating Fixed Assets Deferred Tax Assets-Net Other Assets Total Assets Liabilities Bill Payable Borrowing From Financial Institutions Deposits And Other Accounts Sub-Ordinate Loans Liabilities Against Assets Subject To Finance Lease Deferred Tax Liabilities-Net Other Liabilities Total Liabilities Share Capital Reserves Unappropriated Profit Minority Interest Surplus On Revaluation Of Assets Total Liabilities And Equity

2008

2007

2006

2005

2005

239.755% 571.710%

251.476% 444.461%

233.638% 315.402%

176.131% 549.445%

100.000% 100.000%

811.586% 281.260% 294.828% 212.535% 0.000% 213.943% 296.761%

528.384% 200.788% 251.361% 189.247% 0.000% 149.246% 242.552%

1231.791% 212.933% 209.396% 243.590% 0.000% 230.196% 232.455%

506.503% 105.183% 169.629% 200.231% 0.000% 147.294% 165.884%

100.000% 100.000% 100.000% 100.000% 100.000% 100.000% 100.000%

558.628%

1048.156%

276.957%

210.191%

100.000%

153.080% 325.159%

229.180% 236.799%

234.245% 238.080%

129.836% 180.199%

100.000% 100.000%

47.714% 1617.360% 527.272% 315.268% 200.028% 168.575% 177.899% 78.126%

89.393% 1106.482% 449.370% 256.024% 160.023% 145.536% 224.295% 100.000%

747.068% 762.496% 267.515% 242.263% 139.150% 118.914% 229.151%

112.375% 100.000% 174.062% 172.414% 110.000% 106.763% 127.597%

100.000%

245.323% 296.761%

196.901% 242.552%

259.555% 232.455%

167.304% 165.884%

100.000% 100.000%

The Islamia University Of BWP RahimYar KhanCampus

100.000% 100.000% 100.000% 100.000% 100.000%

71

INTERNSHIP REPORT

Profit and loss account For the year ended 30 December (2004-2008) 2008

2007

2006

2005

2004

Mark Up/ Return /Interest Earned

559.66%

476.09%

304.61%

132.72%

100.00%

Mark Up/ Return /Interest Expensed

786.86%

643.77%

349.71%

118.13%

100.00%

369.04%

335.41%

266.77%

144.96%

100.00%

863.75%

248.45%

-9.14%

24.80%

100.00%

173.76%

245.48%

65.46%

165.04%

100.00%

Provision For Damnations In The Value Of Investment

-7247.99 %

27.72%

11161.95%

0.00%

100.00%

Bad Debt Written Off Directly

0.00%

47.52%

0.00%

792.91%

100.00%

837.39%

250.37%

-124.80%

49.75%

100.00%

236.88%

359.41%

377.26%

171.83%

100.00%

296.39%

240.61%

231.64%

158.07%

100.00%

156.02%

145.76%

94.51%

91.33%

100.00%

291.79%

112.58%

88.81%

151.15%

100.00%

67.35%

20.77%

38.33%

36.00%

100.00%

Net Mark Up/ Interest Income Provision Against Non Performing Loans And Advances Provision For Consumer LoansGeneral

Net Mark Up / Interest Income After Provision Non Mark Up/ Interest Income Fee Commission And Brokerage Income Dividend Income Dividend Income From Dealing In Foreign Currencies Gain On Sale Of Securities

The Islamia University Of BWP RahimYar KhanCampus

72

INTERNSHIP REPORT Unrealized Gain On The Revaluation Of Investment Classified As Held For Trading

-114.46%

-24.82%

39.28%

100.00%

Other Income

1715.78%

17529.68%

37.08%

197.73%

100.00%

Total Non Mark Up/ Interest Income

124.05%

96.43%

74.00%

67.49%

100.00%

151.68%

160.81%

148.25%

93.03%

100.00%

335.30%

224.17%

171.17%

135.93%

100.00%

347.93%

0.00%

0.00%

0.00%

100.00%

82.57%

275.30%

18.60%

9.64%

100.00%

331.78%

224.43%

168.67%

133.87%

100.00%

96.02%

141.16%

141.93%

80.41%

100.00%

72.91%

359.64%

100.00%

Non Mark Up/ Interest Expenses Administrative Expenses Other Provisions Other Charges Total Non Mark Up/ Interest Expenses Extraordinary/ Unusual Items Share Of Income From Associates Net Income Of Fayzan Manufacturing Modarba(Subsidry)

100.00%

Profit Before Taxation

96.37%

142.89%

146.38%

80.41%

100.00%

Taxation Current

82.41%

111.42%

198.98%

148.78%

100.00%

Prior Years

-45.50%

87.48%

-867.28%

-394.95 %

100.00%

Deferred

136.45%

411.17%

811.83%

255.60%

100.00%

72.19%

177.58%

151.93%

76.44%

100.00%

103.05%

133.31%

144.85%

81.51%

100.00%

9.49%

221.55%

100.00%

71.84%

90.58%

100.00%

103.05%

133.31%

144.85%

81.51%

100.00%

Profit After Taxation Profit Attribute To Minority Interest Profit Attribute To Equity Holders

The Islamia University Of BWP RahimYar KhanCampus

73

INTERNSHIP REPORT

RATIO ANALYSIS SHORT TERM ANALYSIS

LIQUIDITY

The Islamia University Of BWP RahimYar KhanCampus

74

INTERNSHIP REPORT

Current Ratio 2004

2005

2006

2007

2008

Current Ratio

1.49

1.588

1.48

1.75

2.08

CURRENT RATIO

Years

Current Ratio

2.5 2 1.5 1 0.5 0 08 20

07 20

06 20

05 20

20

04

Current Ratio

YEAR

Current ratio of company in 2008 is 2.08. It means company has Rs. 2.08 current assets to pay Rs. 1 of current liability. When we see trend it is increasing from 2004 to 2005 and then it decreased in 2006 and then it is again increasing.

The Islamia University Of BWP RahimYar KhanCampus

75

INTERNSHIP REPORT

Quick Acid Test Ratio 2004

2005

2006

2007

2008

Quick Acid Test Ratio

1.35

1.48

1.37

1.7

2.0

A CI D T E S T R A TI O

Years

Acid Test Ratio 2.5 2 1.5 1 0.5 0 08 20

07 20

06 20

05 20

20

04

Quick Acid Test Ratio

YEAR

It increased from 2004 to 2005 and then decreased in 2006 and then increased. In 2008 it is 2. It means company has Rs. 2 of the most liquid assets to pay current liability of Rs. 1

The Islamia University Of BWP RahimYar KhanCampus

76

INTERNSHIP REPORT

The Islamia University Of BWP RahimYar KhanCampus

77

INTERNSHIP REPORT

Cash Ratio Years

2004

2005

2006

2007

2008

Cash Ratio

0.113

0.178

0.121

0.161

0.163

cash ratio

Cash Ratio

0.2 0.15 0.1 0.05 0 20 08

20 07

06 20

05 20

20

04

Cash Ratio

year

It increased from 2004 to 2005 and then decreased in 2006 and then again it has increasing trend. As compared other years it was high in 2005. It means in 2005 company had more liquid cash to pay current liabilities.

The Islamia University Of BWP RahimYar KhanCampus

78

INTERNSHIP REPORT

Working Capital Years

2004

2005

2006

2007

2008

Working Capital

15253891

28367022

35327904

47500530

70308646

Working capital has increasing trend.

The Islamia University Of BWP RahimYar KhanCampus

79

INTERNSHIP REPORT

PROFITABILITY ANALYSIS

The Islamia University Of BWP RahimYar KhanCampus

80

INTERNSHIP REPORT

Net Profit Margin 2004

2005

2006

2007

2008

Net Profit Margin

23.13%

35.70%

35.08%

23.79%

9.15%

net profit margin

Years

Net Profit Margin

40.00% 30.00% 20.00% 10.00% 0.00% 20 08

20 07

20 06

20 05

20 0

4

Net Profit Margin

year

In 2008 it is 9.15%. It means on Rs.100 company earns Rs 9.15. This ratio decreased in 2008 as compared to previous years.

The Islamia University Of BWP RahimYar KhanCampus

81

INTERNSHIP REPORT

Operating Profit Margin 2005

2006

2007

2008

Operating Profit Margin

123%

70.35%

52.15%

42.97%

37.70%

operating profit

2004

margin

Years

Operating Profit Margin

150% 100%

Operating Profit Margin

50% 8 20 0

20 07

20 06

20 05

20 04

0%

year

This ratio in year 2008 is 37.70%. It means company generates Rs. 37.70 operating income on Rs. 100. It decreased as compare to previous years.

The Islamia University Of BWP RahimYar KhanCampus

82

INTERNSHIP REPORT

Return on Assets Years

2004

2005

2006

2007

2008

Return on Assets

5.11%

2.78%

3.25%

2.5%

1.77%

Return on Assets 6.00% 4.00%

Return on Assets

2.00% 0.00% 2004 2005 2006 2007 2008 year

This ratio decreased from 2004 to 2005 and then again it increased in 2006. In 2008 it is 1.77% which means that the company generates Rs. 1.77 on assets of Rs. 100

The Islamia University Of BWP RahimYar KhanCampus

83

INTERNSHIP REPORT

Return on total Equity Years

2004

2005

2006

2007

2008

Return on total Equity

44.22%

29.57%

42.74%

32.67%

23.33%

Return on total Equity 50.00% 40.00% 30.00% 20.00% 10.00% 0.00% 08 20

20 07

06 20

20 05

20 04

Return on total Equity

year

It decreased from 2004 to 2005 then it increased in 2006 & then again increased in 2007 & 2008. In 2008 it is 23.33%. It means on Rs. 100 of total equity the return is Rs.23.33.

The Islamia University Of BWP RahimYar KhanCampus

84

INTERNSHIP REPORT

LONG TERM DEBT PAYING ABILITY ANALYSIS The Islamia University Of BWP RahimYar KhanCampus

85

INTERNSHIP REPORT

Debt Ratio 2004

2005

2006

2007

2008

Debt Ratio

83.24%

86.57%

86.75%

88.05%

88.56%

debt ratio

Years

Debt Ratio

90.00% 88.00% 86.00% 84.00% 82.00% 80.00%

Debt Ratio

2004 2005 2006 2007 2008 year

This ratio has increasing trend. In 2008 is 88.56%. This ratio shows that in all the years more than 80% assets of the company were financed by outsiders.

The Islamia University Of BWP RahimYar KhanCampus

86

INTERNSHIP REPORT

Debt to Equity Ratio Years To

2005

2006

2007

2008

706%

117.9%

109%

108.9%

119.6%

Equity

debt to equity

Debt Ratio

2004

Debt To Equity Ratio

800% 600%

Debt To Equity Ratio

400% 200% 0% 2004 2005 2006 2007 2008 year

This ratio is also very high, which means that creditors are not very well protected. This ratio decreased from 706% in 2003 to 117.9% in 2005. it again increased to 119.6% in 2008.

The Islamia University Of BWP RahimYar KhanCampus

87

INTERNSHIP REPORT

ANALYSIS FOR INVESTOR The Islamia University Of BWP RahimYar KhanCampus

88

INTERNSHIP REPORT

Earning Per Share Years

2004

2005

2006

2007

2008

Earning Per Share

8.12

6.02

8.33

6.65

4.29

10 8 6 4 2 0 20 08

20 07

20 06

20 05

Earning Per Share

20 04

Rs

Earning Per Share

year

The earning per share is decreased from 2004 to 2005. In 2006 it is increased up to Rs. 8.33 & then it decreased in 2007 & 2008. It shows that earning on a share of common stock has decreased from 2006 to 2008.

The Islamia University Of BWP RahimYar KhanCampus

89

INTERNSHIP REPORT

Price Earning Ratio Years

2004

2005

2006

2007

2008

Price Earning Ratio

4.43%

7.23%

8.89%

9.10%

15.35%

Price Earning Ratio 20.00% 15.00%

Price Earning Ratio

10.00% 5.00% 0.00% 1

2

3

4

5

ye a r

Price per Earning Ratio of the company has increasing trend. In 2008 it is 15.53% it means that stock has been selling for about15.53% earnings.

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INTERNSHIP REPORT

Dividend Payout Ratio 2004

2005

2006

2007

2008

Dividend Payout Ratio

55.42%

74.75%

42.01%

75.19%

58.27%

percentage

Years

Dividend Payout Ratio

80 60 40 20 0 8 20 0

7 20 0

6 20 0

20 05

20 04

Dividend Payout Ratio

year

This ratio is increasing from 2004 to 2005, decreased in 2006 increased in 2007 and then again decreased in 2008. In 2008 it is 58.27% which means in 2008 company paid 58.27% as dividend of the earnings per share to the share holders.

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INTERNSHIP REPORT

Dividend Yield 2004

2005

2006

2007

2008

Dividend Yield

12.50%

10.34%

4.72%

8.26%

3.79%

percentage

Years

Dividend Yield

15 10

Dividend Yield

5 0 2004

2005

2006

2007

2008

year

The dividend yield has decreasing trend when compared with previous year.

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INTERNSHIP REPORT

Book Value per Share (Rs) Years

2004

2005

2006

2007

2008

Book Value Per Share(Rs)

21.19

21.46

22.02

21.55

19.53

23 22 21 20 19 18 8 20 0

20 07

6 20 0

20 05

Book Value Per Share(Rs)

20 04

Rs

Book Value Per Share(Rs)

year

It is consistently increasing from 2004 to 2006 because assets of the company are increasing and then it is decreasing due to the increase in no. of shares.

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INTERNSHIP REPORT

SWOT ANALYSIS

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INTERNSHIP REPORT

STRENGTHS •

FBL has very effective Network of branches all over the country.



FBL has also effective network of ATM all over the country.



Employees are very efficient and self motivated.



It is backed by very strong group.



Client can earn more on his deposits as compare to clients of other banks.



Services of WESTERN union are also provided to the clients.



It has a large contract with JDW.



Refreshment not only for staff but also for their clients.

WEAKNESSES •

Most of the hiring is on contract basis.



Promotion is slow.



Salary package is not so much attractive.



Clients of FBL are less in number as compare to its some competitors



Poor HR policies

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INTERNSHIP REPORT

OPPORTUNITIES



Islamic banking in its real sense is not introduced up till now.



FBL can do some additional efforts to attract clients for more and more deposits.



Now the Account opening process has been centralized. Other functions can also be made centralized to handle all operations effectively.



Recently it is starting work on a project of Ettehad Sugar Mills. It is a great opportunity for FBL.

THREATS •

Its Acquisition is a threat for its employees.



Turn Over rate is very high.



New incoming local and especially foreign banks are making tough competition among banks.



Dissatisfaction of staff

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INTERNSHIP REPORT

CONCLUSION Faysal Bank Limited, an Ithmaar Bank's subsidiary, has a vast network of branches and ATM locations all over the country. Rahim Yar Khan Branch of FBL is working very well and endeavoring to attract more clients and deposits. During my Internship here I found almost certifiable work in all departments with good working environment. Efficient staff is its strength. Though there are also some weaknesses but bank can Excel in its working by overcoming these weaknesses and improving its HR policies for its most precious asset that is its Personnel.

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INTERNSHIP REPORT

SUGGESTIONS •

There is low trend of training for employees. So FBL should do more to train its employees to make them more efficient.



New and intellectual staff should be hired to improve progress.



Employees should be more careful regarding their behavior with clients



Hiring basis should be on accurate and transparent terms.



Communication between higher and lower management should be increased.



Regional chief should visit the Branches on Quarterly basis rather than half yearly basis.



Proper lunch facility should be provided to the employees.



There should be proper check and balance on all working of employees.

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INTERNSHIP REPORT •

Though already working staff is efficient but Problem of insufficient staff should be solved regarding some departments.

Limitations •

To get information from Website of Faysal Bank limited I found this site giving error for a lot of time.



There is not separate website of Faysal bank limited Rahim yar khan.



During internship I was not allowed to visit Cash department and view its functioning internally.



In some departments due to insufficient staff there is a lot of burden on employees and mostly they have no time to describe in details about functioning of their departments. That is why we have to learn on our personal observation and keenness.



We are told not very much about processing

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INTERNSHIP REPORT

Reference: •

Miss Shumaila

(CSD)



Sir Awais & Sir Numan

(Auto Finance)



Sir Moin Sheikh

(PFD)



Miss Sumera & Sir Ahmed

(CAD)



Sir Rizwan

(Western Union & Locker)



Sir Kamil & Sir Wasim

(Clearing House)



Sir Fahim Abassi

(Agriculture Department)

Web Site: www.faysalbank.com www.google.com www.wikipedia.com The Islamia University Of BWP RahimYar KhanCampus

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