F&b Service Training Plan

F&B TRAINING PLAN

DAY 1 Morning Prayers Rules and Regulations Objective of the Training OPEQ FAMILIARIZATION Skills training Manual 1

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Ice Breaker Skills training Manual 3

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Lunch Ice Breaker Skills training Manual 4

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Icebreaker

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F&B Service Sequence Role play on Services Commonalities of Man F&B Service Architecture (Language) Role play with Services Superman, Batman, Wonderwoman F&B table setting and set-up Power point presentation (TOP OF THE CROP) Student’s to copy set-up drawings Bowling and shout Role play on Services

End of day Quiz DAY 2 Morning Prayers Review of Yesterday’s learning Skills training Manual 5 Ice Breaker Skill training Manual 6 Lunch Ice Breaker

End of Day Quiz

Food services Who are our guests Apple, Orange, Banana Bring me game Other Services Role play on Services Include how to carry trays, rolling of tables Relay race (water with pitcher) Carrying trays on seats Restaurant Opening Procedures Obstacle course with Oval Trays

Food and Beverage F&B Service – Training Plan DAY 3 Morning Prayers Review of yesterday’s learning Skills training Manual 7 Icebreaker Skills Training Manual

Lunch Icebreaker

Icebreaker

Restaurant Closing procedures Collect napkins by 10’s Collect napkins by 10’s Roll around the World Grooming and personality development How to fill up Captains Order Slip How to read BEO How to open wines and wine service Touch the color or Sports Games How to transport Equipment Serving Food and Beverages How to clear food using decoy system Types of Services (Russian, plated, Gueridon, Banquet) Role play on the entire Service Sequence per group Powerpoint – Guidelines when setting up tables Time trials on setting up tables (Banquet)

DAY 4 Morning Prayers Review of yesterday’s learning Basic Knowledge

Lunch Icebreaker

Icebreaker

DAY 5

Lunch Icebreaker

Introduction to Hospitality Your Career Path in the Hospitality industry Kitchen Knowledge for Servers (glossary of terms) Tyoes of Cuts Herbs and spices Types of Sauces Touch the color or Sports Games Food and Safety in the Kitchen Watch your back (Safety at Work) Prevention of Cuts, Burns, etc Speech on winning an award. Major and support flavours Thickening Agents Kinds of Soups What is Wine? Wine and food pairing Cuts of Meat Grape Varieties Old World Wines New World Wines Review: General Exam