EXTRAORDINARY GROUPS: How Ordinary Teams Achieve Amazing Results
with Geoff Bellman and Kathleen Ryan Bellman/Ryan © 2009
1
Recall an extraordinary experience with a small group about which you might have exclaimed: Amazing! Profound! Moving!
Surprising! Exceptional! Magical! --and--
What allowed that experience to be so special?
Bellman/Ryan © 2009
2
Our questions • Why do some groups achieve amazing results while most others do not? • What do extraordinary groups have in common that sorts them from the rest? • How might we create these terrific results more often? Bellman/Ryan © 2009
3
Our Field Study • • • • • •
Sixty groups of 2—20 Work, volunteer, personal life Self-identified as “extraordinary” Interviews with 1—3 members each 1.5—2 hour telephone interviews Set of open-ended questions
Bellman/Ryan © 2009
4
Impact of Amazing Group Experiences • All (but two) declared great intangible results and being positively changed • Ten people declared the experience “life changing” • 70% had great tangible results • Of the groups that sought tangible results, 39% saved or made significant amounts of money
Bellman/Ryan © 2009
5
Intangible Results • • • • • • •
Learned about one’s self Gained or deepened knowledge/skills Applied to other parts of life Built new or strengthened relationships Increased pride Heightened self confidence Greater sense of community
Bellman/Ryan © 2009
6
Tangible Results • • • • • • •
Library built Software developed Research completed Conferences held Strategies planned Beach cleaned Micro-credit extended • Equipment moved • Lives saved
• Political candidates screened • Championships won • Market share gained • Military missions accomplished • Successful int’l internships • Cargo transported • Millions $$$ saved
Bellman/Ryan © 2009
7
Why Groups Are Important Now • • • • •
Individuals cannot relate to organizations Organizations cannot relate to individuals It’s a matter of scale Groups are the way work gets done Individuals can relate to small groups
Bellman/Ryan © 2009
8
Eight Performance Indicators 1. Compelling Purpose
5. Embracing Difference
2. Shared Leadership
6. Unexpected Learning
3. Just-Enough Structure
7. Strengthened
4. Full Engagement
8. Great Results
Bellman/Ryan © 2009
Relationships
9
Six Core Group Needs Accept one’s self while moving toward own Potential Bond with others while pursuing common Purpose Understand Reality of the world while making an Impact
Bellman/Ryan © 2009
10
ACCEPTANCE: Knowing and appreciating myself for who I am.
I know who I am and what I bring—strengths and weaknesses. I can express who I am to myself and others. I accept myself for who I am right now. Bellman/Ryan © 2009
11
POTENTIAL: Sensing and growing into my fuller and better self.
I sense that I could be more. I am drawn to my possibilities. I want to learn and grow. Bellman/Ryan © 2009
12
BOND: Connections among us that create a shared sense of identity and belonging.
We create a safe space for each other. We know who we are together. We each play our parts.
Bellman/Ryan © 2009
13
PURPOSE: The reason why we come together.
We are committed to a common purpose. We influence each other. We count on each other. Bellman/Ryan © 2009
14
REALITY: Understanding and accepting the world as it is and how it affects us.
We are alert to the world around us. We are intrigued with our world. We accept our reality. Bellman/Ryan © 2009
15
IMPACT: Our intention to make a difference and our readiness to act.
We want to make our world better. We need each other to make a difference. We are powerful together. Bellman/Ryan © 2009
16
Transformation is a fundamental shift in individual perception that accelerates behavior change and personal vitality.
Bellman/Ryan © 2009
17
Four Feelings at the Heart of Transformation Energized ! Connected ! Hopeful ! Changed !
Bellman/Ryan © 2009
18
Did this experience energize you or your group? Do you feel more deeply connected to your group or the world around you? Are you more hopeful about yourself, your group, or your world? Do you feel changed by this experience? Bellman/Ryan © 2009
19
Transformation •Is a Heart-felt Experience •Happens One Person at a Time •Seldom Happens Simultaneously to an Entire Group •Is Personal •Is Not Guaranteed •Can Be Encouraged Bellman/Ryan © 2009
20
Bellman/Ryan © 2009
21
Meeting Group Needs • Acting based on these needs leads to new options • Meeting the six needs makes results and transformation more likely • There is no formula/recipe/guarantee • Why not give this a try?
Bellman/Ryan © 2009
22
EXCEPTIONAL RESULTS
FOUR TRANSFORMATIVE FEELINGS
EIGHT PERFORMANCE INDICATORS
SIX GROUP NEEDS
INSTINCTIVE HUMAN DRIVES
Bellman/Ryan © 2009
23
Use Model to • • • • • •
Draw out individual and group aspirations Design a meeting or event Review recent or current group experience Coach others in work and life Introduce new concepts and language Clarify the array of outcomes possible
Bellman/Ryan © 2009
24
Use Model to • • • • • •
Frame questions about a group’s work Diagnose a group or organization Create a compelling place to work Design an organization for group success Frame a common model of group leadership Maintain personal focus in your work and life
Bellman/Ryan © 2009
25
Geoff Bellman’s Books… Extraordinary Groups. (w/K. Ryan) Jossey-Bass. 2009. The Consultant’s Calling. (2nd ed.) Jossey-Bass. 2002. Getting Things Done When You Are Not in Charge. (2nd ed.) Berrett-Koehler. 2001. The Beauty of the Beast. Berrett-Koehler. 2000. Your Signature Path. Berrett-Koehler. 1996. The Quest for Staff Leadership. Scott-Foresman. 1986.
Bellman/Ryan © 2009
26
Kathleen Ryan’s Books… Extraordinary Groups. (w/G. Bellman) JosseyBass. 2009. The Courageous Messenger. (w/Oestreich & Orr) Jossey-Bass. 1996. Driving Fear Out of the Workplace. (w/Oestreich) Jossey-Bass. 1991.
Bellman/Ryan © 2009
27
www.extraordinarygroups.com Bellman/Ryan © 2009
28