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Sample Examination Paper 1 School of Information Technology and Mathematical Sciences

CP 793

Unit:

INTRODUCTION TO IT PROJECT MANAGMENT

Date: Reading Commences: Writing Commences: Duration:

2 hours

Venue: Lecturer:

Sally Firmin

Total marks:

50 (Worth 50%)

Instructions to candidates: 1.

Print your name and student number on this Examination Paper and the Answer Booklet provided.

2.

Attempt any EIGHT questions from Section 1 – Short Answer Questions.

3.

Attempt ALL questions from Section 2 – Case Study.

3.

Do not detach any portion of the examination paper.

4.

Begin writing, as indicated, after the reading time has ended.

Materials allowed:

Nil.

DO NOT REMOVE ANY PART OF THIS EXAM PAPER FROM THE EXAMINATION ROOM Student Name: Student ID:

CRICOS Provider Number 00103D

SAMPLE EXAM

Date: 2007

Subject: CP793 INTRODUCTION TO IT PROJECT MANAGEMENT

SECTION 1 – Short Answer Questions

[Total = 40 marks]

Write the answers for this section in the answer booklet provided. Attempt ANY EIGHT (8) questions (there are 10 questions to select from). Questions are worth five (5) marks each. For each written question, provide a response of approximately 1 – 2 paragraphs.

Question 1 What is a project? What makes a project unique compared to tasks people undertake in their everyday work life? Give an example. [1+3+1= 5 marks] Question 2 Briefly outline the five (5) project management process groups (initiating, planning, executing, controlling, and closing). Indicate one (1) typical challenge project teams face during each of these processes. [2.5+2.5= 5 marks] Question 3 Discuss the importance of following a well-integrated change control process on information technology projects. Provide three suggestions for integrated change control on information technology projects. [2+3= 5 marks] Question 4 What is scope creep? Describe 4 ways scope creep can be avoided? [1+4= 5 marks] Question 5 Consider the following project network diagram. Assume all times are in days.

4981526.doc CP793 – SAMPLE EXAM 1 – 2007

Page 2 of 4 CRICOS Provider Number 00103D

SAMPLE EXAM

Date: 2007

Subject: CP793 INTRODUCTION TO IT PROJECT MANAGEMENT

a). How many paths are on this network diagram? How long is each path? b). Which is the critical path? What is the shortest amount of time needed to complete this project? c). What does the critical path really mean? How might this information be valuable to a project manager? [1+2+2= 5 marks] Question 6 What is project cost management? Discuss why many information technology professionals may overlook project cost management and how this might affect completing projects within budget. [1+3+1= 5 marks] Question 7 Outline the “Pareto Analysis” quality control tool / technique, provide an example of when you would use it in an information technology project. [4+1= 5 marks] Question 8 Define the terms resource loading and over-allocation. How can resource levelling be used to overcome the problem of over-allocation? Give an example. [2+2+1= 5 marks] Question 9 Describe the qualitative risk analysis technique “Probability / Impact Matrix”. How can this technique be used to measure risk on an information technology project? Give an example. [2+2+1= 5 marks] Question 10 Describe the project procurement process “administering the contract”. List two (2) reasons why change control is so important in this process. List two (2) suggestions for ensuring adequate change control on projects that involve outside contracts. [1+2+2=5 marks]

4981526.doc CP793 – SAMPLE EXAM 1 – 2007

Page 3 of 4 CRICOS Provider Number 00103D

SAMPLE EXAM

Date: 2007

Subject: CP793 INTRODUCTION TO IT PROJECT MANAGEMENT

SECTION 2 – Case Study

[Total = 10 marks]

Write the answers for this section in the answer booklet provided. Attempt ALL questions. Questions are worth 5 marks each. For each question, provide a response of approximately 1–2 paragraphs. Case Study Communication Conflict Ted is the project manager of a team of six people who are involved in developing an eprocurement Website for the delivery of goods and services to the government sector. Two members of the team seem to be experiencing severe conflict. Joe works as a back-end database programmer, whilst Anne works as a front-end interface designer. Anne describes Joe as self-centred and egotistical whilst Joe sees Anne as lacking energy and too laid-back to get the job done. Their conflict has reached the stage where they will not talk to each other. They now want separate work environments, and an intermediary to act as a communication gopher between them. They refuse to attend weekly team / status meetings, if the other is present, and Anne has indicated she is considering taking legal action against Joe for inappropriate comments made. A union official has been contracted by Anne to help her with her case. (Adapted from Confliffe, 1991, p201)

Question 11 Outline the problems presented in this case study. How could technology be used to enhance information distribution between the troubled parties? Provide Ted a suggestion for improving communications between Anne and Joe. [2+2+1=5 Marks] Question 12 What is the formula for calculating the number of communi cations channels on a project? Given that there are currently six people on the team, how many different communication channels are there? How many more communications channels would there be counting in the intermediary communication person and the union official? [1+2+2=5 Marks] [Total = 50 marks] END OF EXAMINATION

4981526.doc CP793 – SAMPLE EXAM 1 – 2007

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