Evaluating E-learning Tutorial
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Sultan Qaboos University College of Education Learning & Instructional Technology Department TECH4102: Evaluation in Educational Technology Spring 2009
Evaluating an E-learning Tutorial "Workplace English"
Done by: Amal AL-Balushi (66755) Khadeejah AL-Shidhani (61344) Course instructor: Dr Alaa Sadik, [email protected]
Overview: This project is about e-learning tutorial that is provided by Athabasca University. The tutorial contains lessons and interactive exercises for practicing English grammar. It helps to improve communication in the workplace which is divided into the following sections: •
Trades and Labour.
•
Health and Wellness.
•
Administration and Clerical.
•
Utilities-Oil/Gas/Mining.
•
Banking and Personal Finance.
•
Retail and Sales.
•
Hospitality and Tourism.
•
Food Services and Restaurant.
It includes 86 units contained in the following grammar sections: •
Adjectives & Adverbs.
•
The Basic Sentence.
•
Comparison.
•
Questions.
•
When?
•
Verbs.
•
Where?
•
The Passive.
•
How & Why?
•
The Noun Phrase.
•
Connecting Ideas
•
Types of sentences.
It uses a variety of media such as text, audio and video. This is the link for the tutorials: http://www.wpeau.ca/ Purpose: Evaluating the learning environment of Workplace English in terms of: •
Tutorial and assessment component.
•
Interaction component.
•
Management component.
•
Support component.
Instruments: The researchers used some items from the survey provided by the Centre for Research in Distance & Adult Learning in The Open University of Hong Kong. It is provided in this site http://www.ouhk.edu.hk/doviles/index.html. They used Survey Console to create their survey in. Their survey includes 4 sections: •
Tutorial & Assessment (13 items).
•
Interaction (13 items).
•
Management (5 items).
•
Support (14 items).
It is provided in this link http://www.surveyconsole.com/console/TakeSurvey?id=570298 Participants: The sample of the study was 20 university students. The link of the survey was sent to them via the e-mail. Results: The survey results show that the tutorial environment is effective. Most participants scores range between strongly agree and agree for most of the survey items (see the appendix). For the assessment and tutorial component, more than 50% of the participants have chosen one of the two options (strongly agree, agree) for all the items. However, in the interaction component all items have been agreed on by more than 50% participants except the following items, which are mostly related to the collaboration between students: •
I cooperate with fellow students online
•
I have made friends with other students on this course.
•
I get my tutor's feedback on my assignments via the Internet.
•
I communicate with other students on this course online.
•
The course promotes collaboration among fellow students For the management component, more than 60% of the participants have agreed
on most of the items. Finally for the support component, all items have been agreed on by more than 50% of the participants except one which is: •
The technician is available for fixing computer hardware problems.
Conclusion: From the previous shown results it's obvious that the environment of the online tutorial is effective in all aspects except in the collaboration facilities. The designers of the tutorial should put more concern on providing collaboration facilities for students to share and help each other, especially when it comes to the issue of isolation among online learners.
Appendixes Survey Report : Evaluation of E-learning tutorial
Survey Statistics
Viewed
20
Started
20
Completed
20
Completion Rate
100%
Drop Outs (After Starting)
0
Average time taken to complete survey : 1 minute(s)
Tutorial & Assessment
Custom Analysis Options
Overall Matrix Scorecard
Question
Count
Score
1. 1. The course requires me to use problem-solving activities.
20
1.950
2. 2. Assignments are well designed.
20
2.400
3. 3. The course requires me to engage in higher order thinking (e.g. analysis, synthesis and evaluation).
20
2.650
4. 4. I check marks for assignments and tests online.
20
2.550
5. 5. I submit assignments online.
20
2.550
6. 6. The course clearly describes or illustrates what standards are needed to pass the assessment items (e.g. assignments, examinations, etc.).
20
2.450
7. 7. The mode of submission of assignments is clearly stated.
20
2.900
8. 8. Course activities are planned carefully.
20
2.100
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Not Applicable
9. 9. I receive assignments online.
20
2.450
10. 10. The course provides quizzes or other selfassessment activities online.
20
2.250
11. 11. Assignments help me to understand course content.
19
2.263
12. 12. The criteria for grading assignments are clear.
20
2.750
13. 13. I regularly participate in online self-assessment exercises.
20
3.050
Average
>2.486
1. The course requires me to use problem-solving activities.
Custom Analysis Options
Frequency Analysis Answer
Strongly Agree
Count
13
65.00%
Agree
2
10.00%
Neutral
1
5.00%
Disagree
2
10.00%
Strongly Disagree
1
5.00%
Not Applicable
1
5.00%
20
100%
Total
20%
Percent
40%
60%
80%
100%
Key Analytics Mean
1.950 Key Facts [1.261 - 2.639]
Confidence Interval @ 95% n = 20
Standard Deviation
o o
1.572
o Standard Error
2. Assignments are well designed.
Frequency Analysis
75% chose the following options : Strongly Agree Agree Least chosen option 5% : Neutral
0.352
Custom Analysis Options
Answer
Count
Strongly Agree
7
35.00%
Agree
4
20.00%
Neutral
4
20.00%
Disagree
4
20.00%
Strongly Disagree
1
5.00%
Not Applicable
0
0.00%
20
100%
Total
20%
Percent
40%
60%
80%
100%
Key Analytics Mean
2.400 [1.824 - 2.976] Key Facts
Confidence Interval @ 95% n = 20
Standard Deviation
1.314
Standard Error
0.294
o o
55% chose the following options : Strongly Agree Agree
3. The course requires me to engage in higher order thinking (e.g. analysis, synthesis and evaluation).
Custom Analysis Options
Frequency Analysis Answer
Count
Percent
Strongly Agree
7
35.00%
Agree
4
20.00%
Neutral
3
15.00%
Disagree
2
10.00%
Strongly Disagree
3
15.00%
Not Applicable
1
5.00%
20
100%
Total
20%
40%
60%
Key Analytics Mean Confidence Interval @ 95%
2.650 Key Facts [1.921 - 3.379] 55% chose the following options :
80%
100%
n = 20
Standard Deviation
1.663
Standard Error
0.372
o o o
Strongly Agree Agree Least chosen option 5% : Not Applicable
4. I check marks for assignments and tests online.
Custom Analysis Options
Frequency Analysis Answer
Count
Strongly Agree
7
35.00%
Agree
4
20.00%
Neutral
4
20.00%
Disagree
3
15.00%
Strongly Disagree
0
0.00%
Not Applicable
2
10.00%
20
100%
Total
20%
Percent
40%
60%
80%
100%
Key Analytics Mean
2.550 [1.847 - 3.253] Key Facts
Confidence Interval @ 95% n = 20
Standard Deviation
1.605
Standard Error
0.359
o o
55% chose the following options : Strongly Agree Agree
5. I submit assignments online.
Custom Analysis Options
Frequency Analysis Answer
Count
Percent
Strongly Agree
5
25.00%
Agree
7
35.00%
Neutral
4
20.00%
20%
40%
60%
80%
100%
Disagree
0
0.00%
Strongly Disagree
4
20.00%
Not Applicable
0
0.00%
20
100%
Total Key Analytics Mean
2.550 [1.922 - 3.178] Key Facts
Confidence Interval @ 95% n = 20
Standard Deviation
1.432
Standard Error
0.320
o o
60% chose the following options : Agree Strongly Agree
6. The course clearly describes or illustrates what standards are needed to pass the assessment items (e.g. assignments, examinations, etc.).
Custom Analysis Options
Frequency Analysis Answer
Count
Strongly Agree
5
25.00%
Agree
6
30.00%
Neutral
6
30.00%
Disagree
2
10.00%
Strongly Disagree
0
0.00%
Not Applicable
1
5.00%
20
100%
Total
20%
Percent
40%
60%
Key Analytics Mean
2.450 [1.891 - 3.009] Key Facts
Confidence Interval @ 95% n = 20
Standard Deviation
1.276
Standard Error
0.285
o o
60% chose the following options : Agree Neutral
80%
100%
7. The mode of submission of assignments is clearly stated.
Custom Analysis Options
Frequency Analysis Answer
Count
Strongly Agree
4
20.00%
Agree
5
25.00%
Neutral
7
35.00%
Disagree
0
0.00%
Strongly Disagree
1
5.00%
Not Applicable
3
15.00%
20
100%
Total
20%
Percent
40%
60%
80%
100%
Key Analytics Mean
2.900 [2.176 - 3.624] Key Facts
Confidence Interval @ 95% n = 20
Standard Deviation
1.651
Standard Error
0.369
o o
60% chose the following options : Neutral Agree
8. Course activities are planned carefully.
Custom Analysis Options
Frequency Analysis Answer
Count
Percent
Strongly Agree
6
30.00%
Agree
9
45.00%
Neutral
2
10.00%
Disagree
3
15.00%
Strongly Disagree
0
0.00%
Not Applicable
0
0.00%
20
100%
Total Key Analytics
20%
40%
60%
80%
100%
Mean
2.100 [1.653 - 2.547] Key Facts
Confidence Interval @ 95% n = 20
Standard Deviation
1.021
Standard Error
0.228
75% chose the following options : Agree Strongly Agree
o o
9. I receive assignments online.
Custom Analysis Options
Frequency Analysis Answer
Count
Strongly Agree
4
20.00%
Agree
9
45.00%
Neutral
2
10.00%
Disagree
4
20.00%
Strongly Disagree
1
5.00%
Not Applicable
0
0.00%
20
100%
Total
20%
Percent
40%
60%
80%
100%
Key Analytics Mean
2.450 [1.928 - 2.972] Key Facts
Confidence Interval @ 95% n = 20
Standard Deviation
1.191
Standard Error
0.266
65% chose the following options : Agree Strongly Agree
o o
10. The course provides quizzes or other self-assessment activities online.
Custom Analysis Options
Frequency Analysis Answer
Strongly Agree Agree
Count
Percent
3
15.00%
12
60.00%
20%
40%
60%
80%
100%
Neutral
4
20.00%
Disagree
0
0.00%
Strongly Disagree
0
0.00%
Not Applicable
1
5.00%
20
100%
Total Key Analytics Mean
2.250 [1.781 - 2.719] Key Facts
Confidence Interval @ 95% n = 20
Standard Deviation
1.070
Standard Error
0.239
o o
80% chose the following options : Agree Neutral
11. Assignments help me to understand course content.
Custom Analysis Options
Frequency Analysis Answer
Count
Strongly Agree
7
36.84%
Agree
5
26.32%
Neutral
4
21.05%
Disagree
1
5.26%
Strongly Disagree
2
10.53%
Not Applicable
0
0.00%
19
100%
Total
20%
Percent
40%
60%
80%
Key Analytics Mean
2.263 [1.667 - 2.860] Key Facts
Confidence Interval @ 95% n = 19
Standard Deviation
1.327
Standard Error
0.304
o o
63.16% chose the following options : Strongly Agree Agree
100%
12. The criteria for grading assignments are clear.
Custom Analysis Options
Frequency Analysis Answer
Count
Strongly Agree
6
30.00%
Agree
3
15.00%
Neutral
5
25.00%
Disagree
3
15.00%
Strongly Disagree
2
10.00%
Not Applicable
1
5.00%
20
100%
Total
20%
Percent
40%
60%
80%
100%
Key Analytics Mean
2.750 Key Facts [2.070 - 3.430]
Confidence Interval @ 95% n = 20
Standard Deviation
o o
1.552
o Standard Error
55% chose the following options : Strongly Agree Neutral Least chosen option 5% : Not Applicable
0.347
13. I regularly participate in online self-assessment exercises.
Custom Analysis Options
Frequency Analysis Answer
Count
Percent
Strongly Agree
5
25.00%
Agree
6
30.00%
Neutral
1
5.00%
Disagree
1
5.00%
Strongly Disagree
5
25.00%
Not Applicable
2
10.00%
20
100%
Total Key Analytics
20%
40%
60%
80%
100%
Mean
3.050 Key Facts [2.240 - 3.860]
Confidence Interval @ 95% n = 20
Standard Deviation
1.849
Standard Error
0.413
o o o
55% chose the following options : Agree Strongly Agree Least chosen option 5% : Neutral
Interaction:
Custom Analysis Options
Overall Matrix Scorecard
Question
Count
Score
1. 1. I cooperate with fellow students online.
20
2.950
2. 2. I get my tutor's feedback on my assignments via the Internet.
20
2.950
3. 3. The tutor facilitates online discussion.
20
2.800
4. 4. The tutor's feedback is encouraging.
20
2.350
5. 5. My tutor replies promptly to my queries online.
20
2.800
6. 6. I have made friends with other students on this course.
20
2.500
7. 7. The tutor's feedback is constructive.
20
2.450
8. 8. I get fellow students' responds to questions I post online.
20
2.100
9. 9. I can get help from my fellow students at any time by email.
20
3.100
10. 10. I communicate with other students on this course online.
19
3.316
11. 11. The course promotes collaboration among fellow students.
20
3.150
12. 12. I discuss course-related issues with fellow students.
20
2.250
13. 13. I can get help from my
20
2.650
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Not Applicable
tutor at any time by email. Average
>2.720
1. I cooperate with fellow students online.
Custom Analysis Options
Frequency Analysis Answer
Count
Strongly Agree
4
20.00%
Agree
6
30.00%
Neutral
1
5.00%
Disagree
6
30.00%
Strongly Disagree
2
10.00%
Not Applicable
1
5.00%
20
100%
Total
20%
Percent
40%
60%
80%
100%
Key Analytics Mean
2.950 Key Facts [2.276 - 3.624]
Confidence Interval @ 95% n = 20
Standard Deviation
o o
1.538
o Standard Error
60% chose the following options : Agree Disagree Least chosen option 5% : Neutral
0.344
2. I get my tutor's feedback on my assignments via the Internet.
Custom Analysis Options
Frequency Analysis Answer
Count
Percent
Strongly Agree
5
25.00%
Agree
5
25.00%
Neutral
1
5.00%
Disagree
4
20.00%
Strongly Disagree
5
25.00%
20%
40%
60%
80%
100%
Not Applicable Total
0
0.00%
20
100%
Key Analytics Mean
2.950 [2.247 - 3.653] Key Facts
Confidence Interval @ 95% n = 20
Standard Deviation
1.605
Standard Error
0.359
o o
50% chose the following options : Strongly Agree Agree
3. The tutor facilitates online discussion.
Custom Analysis Options
Frequency Analysis Answer
Count
Strongly Agree
4
20.00%
Agree
6
30.00%
Neutral
5
25.00%
Disagree
2
10.00%
Strongly Disagree
1
5.00%
Not Applicable
2
10.00%
20
100%
Total
20%
Percent
40%
60%
80%
100%
Key Analytics Mean
2.800 Key Facts [2.124 - 3.476]
Confidence Interval @ 95% n = 20
Standard Deviation
1.542
Standard Error
0.345
o o o
4. The tutor's feedback is encouraging.
Frequency Analysis
55% chose the following options : Agree Neutral Least chosen option 5% : Strongly Disagree
Custom Analysis Options
Answer
Count
Strongly Agree
6
30.00%
Agree
6
30.00%
Neutral
5
25.00%
Disagree
1
5.00%
Strongly Disagree
2
10.00%
Not Applicable
0
0.00%
20
100%
Total
20%
Percent
40%
60%
80%
100%
Key Analytics Mean
2.350 [1.794 - 2.906] Key Facts
Confidence Interval @ 95% n = 20
Standard Deviation
1.268
Standard Error
0.284
o o
60% chose the following options : Strongly Agree Agree
5. My tutor replies promptly to my queries online.
Custom Analysis Options
Frequency Analysis Answer
Strongly Agree
Count
Percent
2
10.00%
10
50.00%
Neutral
1
5.00%
Disagree
5
25.00%
Strongly Disagree
1
5.00%
Not Applicable
1
5.00%
20
100%
Agree
Total
20%
Key Analytics Mean
2.800 Key Facts
40%
60%
80%
100%
[2.203 - 3.397] Confidence Interval @ 95% n = 20
Standard Deviation
1.361
Standard Error
0.304
o o o
75% chose the following options : Agree Disagree Least chosen option 5% : Neutral
6. I have made friends with other students on this course.
Custom Analysis Options
Frequency Analysis Answer
Count
Strongly Agree
4
20.00%
Agree
7
35.00%
Neutral
4
20.00%
Disagree
5
25.00%
Strongly Disagree
0
0.00%
Not Applicable
0
0.00%
20
100%
Total
20%
Percent
40%
60%
80%
100%
Key Analytics Mean
2.500 [2.018 - 2.982] Key Facts
Confidence Interval @ 95% n = 20
Standard Deviation
1.100
Standard Error
0.246
o o
60% chose the following options : Agree Disagree
7. The tutor's feedback is constructive.
Custom Analysis Options
Frequency Analysis Answer
Count
Percent
Strongly Agree
8
40.00%
Agree
5
25.00%
Neutral
2
10.00%
20%
40%
60%
80%
100%
Disagree
2
10.00%
Strongly Disagree
1
5.00%
Not Applicable
2
10.00%
20
100%
Total Key Analytics Mean
2.450 Key Facts [1.705 - 3.195]
Confidence Interval @ 95% n = 20
Standard Deviation
1.701
Standard Error
0.380
o o o
65% chose the following options : Strongly Agree Agree Least chosen option 5% : Strongly Disagree
8. I get fellow students' responds to questions I post online.
Custom Analysis Options
Frequency Analysis Answer
Strongly Agree
Count
10
50.00%
Agree
3
15.00%
Neutral
4
20.00%
Disagree
2
10.00%
Strongly Disagree
0
0.00%
Not Applicable
1
5.00%
20
100%
Total
20%
Percent
40%
60%
Key Analytics Mean
2.100 [1.482 - 2.718] Key Facts
Confidence Interval @ 95% n = 20
Standard Deviation
1.410
Standard Error
0.315
o o
70% chose the following options : Strongly Agree Neutral
80%
100%
9. I can get help from my fellow students at any time by email.
Custom Analysis Options
Frequency Analysis Answer
Count
Strongly Agree
6
30.00%
Agree
4
20.00%
Neutral
2
10.00%
Disagree
2
10.00%
Strongly Disagree
2
10.00%
Not Applicable
4
20.00%
20
100%
Total
20%
Percent
40%
60%
80%
100%
Key Analytics Mean
3.100 Key Facts [2.236 - 3.964]
Confidence Interval @ 95% n = 20
Standard Deviation
o o
1.971
o Standard Error
50% chose the following options : Strongly Agree Agree Least chosen option 10% : Neutral
0.441
10. I communicate with other students on this course online.
Custom Analysis Options
Frequency Analysis Answer
Count
Percent
Strongly Agree
3
15.79%
Agree
6
31.58%
Neutral
1
5.26%
Disagree
3
15.79%
Strongly Disagree
3
15.79%
Not Applicable
3
15.79%
19
100%
Total Key Analytics
20%
40%
60%
80%
100%
Mean
3.316 Key Facts [2.508 - 4.124]
Confidence Interval @ 95% n = 19
Standard Deviation
1.797
Standard Error
0.412
o o o
47.37% chose the following options : Agree Strongly Agree Least chosen option 5.26% : Neutral
11. The course promotes collaboration among fellow students.
Custom Analysis Options
Frequency Analysis Answer
Count
Strongly Agree
4
20.00%
Agree
3
15.00%
Neutral
4
20.00%
Disagree
6
30.00%
Strongly Disagree
1
5.00%
Not Applicable
2
10.00%
20
100%
Total
20%
Percent
40%
60%
80%
100%
Key Analytics Mean
3.150 Key Facts [2.464 - 3.836]
Confidence Interval @ 95% n = 20
Standard Deviation
o o
1.565
o Standard Error
50% chose the following options : Disagree Strongly Agree Least chosen option 5% : Strongly Disagree
0.350
12. I discuss course-related issues with fellow students.
Custom Analysis Options
Frequency Analysis Answer
Count
Percent
Strongly Agree
6
30.00%
Agree
5
25.00%
20%
40%
60%
80%
100%
Neutral
7
35.00%
Disagree
2
10.00%
Strongly Disagree
0
0.00%
Not Applicable
0
0.00%
20
100%
Total Key Analytics Mean
2.250 [1.803 - 2.697] Key Facts
Confidence Interval @ 95% n = 20
Standard Deviation
1.020
Standard Error
0.228
o o
65% chose the following options : Neutral Strongly Agree
13. I can get help from my tutor at any time by email.
Custom Analysis Options
Frequency Analysis Answer
Count
Strongly Agree
6
30.00%
Agree
4
20.00%
Neutral
5
25.00%
Disagree
2
10.00%
Strongly Disagree
2
10.00%
Not Applicable
1
5.00%
20
100%
Total
20%
Percent
40%
60%
Key Analytics Mean
2.650 Key Facts [1.979 - 3.321]
Confidence Interval @ 95% n = 20
Standard Deviation
o o
1.531
o Standard Error
0.342
55% chose the following options : Strongly Agree Neutral Least chosen option 5% : Not Applicable
80%
100%
Management
Custom Analysis Options
Overall Matrix Scorecard
Question
Count
Score
1. 1. A list of technical specifications of the course is available.
20
2.500
2. 2. The contents of the course are clearly outlined.
20
2.300
3. 3. Course activities are planned carefully.
20
2.350
4. 4. The course explains how to use online facilities to carry out learning activities.
20
2.350
5. 5. The course materials are self-explanatory.
20
2.450
Average
>2.390
Strongly Agree
Agree
Neutral
Disagree
1. A list of technical specifications of the course is available.
Strongly Disagree
Not Applicable
Custom Analysis Options
Frequency Analysis Answer
Count
Strongly Agree
9
45.00%
Agree
3
15.00%
Neutral
1
5.00%
Disagree
3
15.00%
Strongly Disagree
4
20.00%
Not Applicable
0
0.00%
20
100%
Total
20%
Percent
40%
60%
Key Analytics Mean
2.500 Key Facts [1.768 - 3.232]
Confidence Interval @ 95% n = 20
Standard Deviation
1.670
o o
65% chose the following options : Strongly Agree Strongly Disagree
80%
100%
Standard Error
0.373
2. The contents of the course are clearly outlined.
Custom Analysis Options
Frequency Analysis Answer
Count
Strongly Agree
9
45.00%
Agree
2
10.00%
Neutral
6
30.00%
Disagree
0
0.00%
Strongly Disagree
3
15.00%
Not Applicable
0
0.00%
20
100%
Total
20%
Percent
40%
60%
80%
100%
Key Analytics Mean
2.300 [1.663 - 2.937] Key Facts
Confidence Interval @ 95% n = 20
Standard Deviation
1.455
Standard Error
0.325
o o
75% chose the following options : Strongly Agree Neutral
3. Course activities are planned carefully.
Custom Analysis Options
Frequency Analysis Answer
Count
Percent
Strongly Agree
8
40.00%
Agree
4
20.00%
Neutral
4
20.00%
Disagree
2
10.00%
Strongly Disagree
1
5.00%
Not Applicable
1
5.00%
20%
40%
60%
80%
100%
Total
20
100%
Key Analytics Mean
2.350 Key Facts [1.694 - 3.006]
Confidence Interval @ 95% n = 20
Standard Deviation
o o
1.496
o Standard Error
60% chose the following options : Strongly Agree Agree Least chosen option 5% : Strongly Disagree
0.335
4. The course explains how to use online facilities to carry out learning activities.
Custom Analysis Options
Frequency Analysis Answer
Count
Strongly Agree
4
20.00%
Agree
8
40.00%
Neutral
5
25.00%
Disagree
3
15.00%
Strongly Disagree
0
0.00%
Not Applicable
0
0.00%
20
100%
Total
20%
Percent
40%
60%
80%
100%
Key Analytics Mean
2.350 [1.917 - 2.783] Key Facts
Confidence Interval @ 95% n = 20
Standard Deviation
0.988
Standard Error
0.221
o o
65% chose the following options : Agree Neutral
5. The course materials are self-explanatory.
Custom Analysis Options
Frequency Analysis Answer
Count
Percent
20%
40%
60%
80%
100%
Strongly Agree
6
30.00%
Agree
6
30.00%
Neutral
4
20.00%
Disagree
2
10.00%
Strongly Disagree
1
5.00%
Not Applicable
1
5.00%
20
100%
Total Key Analytics Mean
2.450 Key Facts [1.822 - 3.078]
Confidence Interval @ 95% n = 20
Standard Deviation
o o
1.432
o Standard Error
60% chose the following options : Strongly Agree Agree Least chosen option 5% : Strongly Disagree
0.320
Support
Custom Analysis Options
Overall Matrix Scorecard
Question
Count
Score
1. 1. The tutor or technician is available to me to solve technical problems.
20
2.150
2. 2. The instructions for using the computing resources are adequate.
20
2.600
3. 3. The course provides a list of Frequently Asked Questions (FAQ) for solving technical problems.
20
2.200
4. 4. The tutor or technician is available to help me with software applications.
20
2.300
5. 5. My university provides high quality computing resources for students to use.
20
2.400
6. 6. All necessary learning materials are clearly listed.
20
2.600
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Not Applicable
7. 7. The course explains how to use online facilities to carry out learning activities.
20
2.550
8. 8. I can easily access the online material.
20
2.650
9. 9. The course materials are self-explanatory.
20
2.350
10. 10. The technician is available for fixing computer hardware problems.
20
2.900
11. 11. I can get help from my tutor at any time by email.
20
2.400
12. 12. The tutor helps me clarify problems in my studies.
20
2.900
13. 13. The course provides sufficient Web links to internal resources (e.g. past exam papers, tutorial notes, etc.).
20
2.700
14. 14. The course provides sufficient Web links to external web resources (e.g. course related web sites).
20
2.100
Average
>2.486
1. The tutor or technician is available to me to solve technical problems.
Custom Analysis Options
Frequency Analysis Answer
Strongly Agree
Count
Percent
12
60.00%
Agree
0
0.00%
Neutral
3
15.00%
Disagree
3
15.00%
Strongly Disagree
2
10.00%
Not Applicable
0
0.00%
20
100%
Total
20%
40%
60%
Key Analytics Mean Confidence Interval @ 95%
2.150 Key Facts [1.479 - 2.821] 75% chose the following options :
80%
100%
n = 20
Standard Deviation
1.531
Standard Error
0.342
o o
Strongly Agree Neutral
2. The instructions for using the computing resources are adequate.
Custom Analysis Options
Frequency Analysis Answer
Count
Strongly Agree
5
25.00%
Agree
5
25.00%
Neutral
5
25.00%
Disagree
4
20.00%
Strongly Disagree
0
0.00%
Not Applicable
1
5.00%
20
100%
Total
20%
Percent
40%
60%
80%
100%
Key Analytics Mean
2.600 [2.007 - 3.193] Key Facts
Confidence Interval @ 95% n = 20
Standard Deviation
1.353
Standard Error
0.303
o o
50% chose the following options : Strongly Agree Agree
3. The course provides a list of Frequently Asked Questions (FAQ) for solving technical problems.
Custom Analysis Options
Frequency Analysis Answer
Count
Percent
Strongly Agree
8
40.00%
Agree
4
20.00%
Neutral
5
25.00%
20%
40%
60%
80%
100%
Disagree
2
10.00%
Strongly Disagree
1
5.00%
Not Applicable
0
0.00%
20
100%
Total Key Analytics Mean
2.200 [1.657 - 2.743] Key Facts
Confidence Interval @ 95% n = 20
Standard Deviation
1.240
Standard Error
0.277
65% chose the following options : Strongly Agree Neutral
o o
4. The tutor or technician is available to help me with software applications.
Custom Analysis Options
Frequency Analysis Answer
Count
Strongly Agree
5
25.00%
Agree
7
35.00%
Neutral
5
25.00%
Disagree
3
15.00%
Strongly Disagree
0
0.00%
Not Applicable
0
0.00%
20
100%
Total
20%
Percent
40%
60%
Key Analytics Mean
2.300 [1.848 - 2.752] Key Facts
Confidence Interval @ 95% n = 20
Standard Deviation
1.031
Standard Error
0.231
o o
60% chose the following options : Agree Strongly Agree
80%
100%
5. My university provides high quality computing resources for students to use.
Custom Analysis Options
Frequency Analysis Answer
Count
Strongly Agree
7
35.00%
Agree
5
25.00%
Neutral
4
20.00%
Disagree
2
10.00%
Strongly Disagree
1
5.00%
Not Applicable
1
5.00%
20
100%
Total
20%
Percent
40%
60%
80%
100%
Key Analytics Mean
2.400 Key Facts [1.758 - 3.042]
Confidence Interval @ 95% n = 20
Standard Deviation
o o
1.465
o Standard Error
60% chose the following options : Strongly Agree Agree Least chosen option 5% : Strongly Disagree
0.328
6. All necessary learning materials are clearly listed.
Custom Analysis Options
Frequency Analysis Answer
Count
Percent
Strongly Agree
6
30.00%
Agree
4
20.00%
Neutral
6
30.00%
Disagree
1
5.00%
Strongly Disagree
2
10.00%
Not Applicable
1
5.00%
20
100%
Total Key Analytics
20%
40%
60%
80%
100%
Mean
2.600 Key Facts [1.942 - 3.258]
Confidence Interval @ 95% n = 20
Standard Deviation
1.501
Standard Error
0.336
o o o
60% chose the following options : Strongly Agree Neutral Least chosen option 5% : Disagree
7. The course explains how to use online facilities to carry out learning activities.
Custom Analysis Options
Frequency Analysis Answer
Count
Strongly Agree
5
25.00%
Agree
7
35.00%
Neutral
5
25.00%
Disagree
0
0.00%
Strongly Disagree
1
5.00%
Not Applicable
2
10.00%
20
100%
Total
20%
Percent
40%
60%
80%
100%
Key Analytics Mean
2.550 [1.876 - 3.224] Key Facts
Confidence Interval @ 95% n = 20
Standard Deviation
1.538
Standard Error
0.344
o o
60% chose the following options : Agree Strongly Agree
8. I can easily access the online material.
Custom Analysis Options
Frequency Analysis Answer
Count
Percent
Strongly Agree
5
25.00%
Agree
6
30.00%
20%
40%
60%
80%
100%
Neutral
4
20.00%
Disagree
2
10.00%
Strongly Disagree
2
10.00%
Not Applicable
1
5.00%
20
100%
Total Key Analytics Mean
2.650 Key Facts [1.994 - 3.306]
Confidence Interval @ 95% n = 20
Standard Deviation
1.496
Standard Error
0.335
o o o
55% chose the following options : Agree Strongly Agree Least chosen option 5% : Not Applicable
9. The course materials are self-explanatory.
Custom Analysis Options
Frequency Analysis Answer
Count
Strongly Agree
6
30.00%
Agree
5
25.00%
Neutral
7
35.00%
Disagree
0
0.00%
Strongly Disagree
2
10.00%
Not Applicable
0
0.00%
20
100%
Total
20%
Percent
40%
60%
Key Analytics Mean
2.350 [1.813 - 2.887] Key Facts
Confidence Interval @ 95% n = 20
Standard Deviation
1.226
Standard Error
0.274
o o
65% chose the following options : Neutral Strongly Agree
80%
100%
10. The technician is available for fixing computer hardware problems.
Custom Analysis Options
Frequency Analysis Answer
Count
Strongly Agree
2
10.00%
Agree
6
30.00%
Neutral
7
35.00%
Disagree
3
15.00%
Strongly Disagree
1
5.00%
Not Applicable
1
5.00%
20
100%
Total
20%
Percent
40%
60%
80%
100%
Key Analytics Mean
2.900 Key Facts [2.351 - 3.449]
Confidence Interval @ 95% n = 20
Standard Deviation
o o
1.252
o Standard Error
65% chose the following options : Neutral Agree Least chosen option 5% : Strongly Disagree
0.280
11. I can get help from my tutor at any time by email.
Custom Analysis Options
Frequency Analysis Answer
Count
Percent
Strongly Agree
5
25.00%
Agree
9
45.00%
Neutral
2
10.00%
Disagree
1
5.00%
Strongly Disagree
3
15.00%
Not Applicable
0
0.00%
20
100%
Total Key Analytics
20%
40%
60%
80%
100%
Mean
2.400 [1.807 - 2.993] Key Facts
Confidence Interval @ 95% n = 20
Standard Deviation
1.353
Standard Error
0.303
o o
70% chose the following options : Agree Strongly Agree
12. The tutor helps me clarify problems in my studies.
Custom Analysis Options
Frequency Analysis Answer
Count
Strongly Agree
3
15.00%
Agree
8
40.00%
Neutral
1
5.00%
Disagree
5
25.00%
Strongly Disagree
2
10.00%
Not Applicable
1
5.00%
20
100%
Total
20%
Percent
40%
60%
80%
100%
Key Analytics Mean
2.900 Key Facts [2.250 - 3.550]
Confidence Interval @ 95% n = 20
Standard Deviation
o o
1.483
o Standard Error
65% chose the following options : Agree Disagree Least chosen option 5% : Neutral
0.332
13. The course provides sufficient Web links to internal resources (e.g. past exam papers, tutorial notes, etc.).
Custom Analysis Options
Frequency Analysis Answer
Strongly Agree
Count
Percent
8
40.00%
20%
40%
60%
80%
100%
Agree
1
5.00%
Neutral
6
30.00%
Disagree
2
10.00%
Strongly Disagree
0
0.00%
Not Applicable
3
15.00%
20
100%
Total Key Analytics Mean
2.700 [1.920 - 3.480] Key Facts
Confidence Interval @ 95% n = 20
Standard Deviation
1.780
Standard Error
0.398
o o
70% chose the following options : Strongly Agree Neutral
14. The course provides sufficient Web links to external web resources (e.g. course related web sites).
Custom Analysis Options
Frequency Analysis Answer
Count
Strongly Agree
7
35.00%
Agree
8
40.00%
Neutral
2
10.00%
Disagree
2
10.00%
Strongly Disagree
1
5.00%
Not Applicable
0
0.00%
20
100%
Total
20%
Percent
40%
60%
Key Analytics Mean
2.100 Key Facts [1.589 - 2.611]
Confidence Interval @ 95% n = 20
Standard Deviation
1.165
o o
75% chose the following options : Agree Strongly Agree
80%
100%
Standard Error
0.261
Evaluating an E-learning Tutorial "Workplace English"
Done by: Amal AL-Balushi (66755) Khadeejah AL-Shidhani (61344) Course instructor: Dr Alaa Sadik, [email protected]
Overview: This project is about e-learning tutorial that is provided by Athabasca University. The tutorial contains lessons and interactive exercises for practicing English grammar. It helps to improve communication in the workplace which is divided into the following sections: •
Trades and Labour.
•
Health and Wellness.
•
Administration and Clerical.
•
Utilities-Oil/Gas/Mining.
•
Banking and Personal Finance.
•
Retail and Sales.
•
Hospitality and Tourism.
•
Food Services and Restaurant.
It includes 86 units contained in the following grammar sections: •
Adjectives & Adverbs.
•
The Basic Sentence.
•
Comparison.
•
Questions.
•
When?
•
Verbs.
•
Where?
•
The Passive.
•
How & Why?
•
The Noun Phrase.
•
Connecting Ideas
•
Types of sentences.
It uses a variety of media such as text, audio and video. This is the link for the tutorials: http://www.wpeau.ca/ Purpose: Evaluating the learning environment of Workplace English in terms of: •
Tutorial and assessment component.
•
Interaction component.
•
Management component.
•
Support component.
Instruments: The researchers used some items from the survey provided by the Centre for Research in Distance & Adult Learning in The Open University of Hong Kong. It is provided in this site http://www.ouhk.edu.hk/doviles/index.html. They used Survey Console to create their survey in. Their survey includes 4 sections: •
Tutorial & Assessment (13 items).
•
Interaction (13 items).
•
Management (5 items).
•
Support (14 items).
It is provided in this link http://www.surveyconsole.com/console/TakeSurvey?id=570298 Participants: The sample of the study was 20 university students. The link of the survey was sent to them via the e-mail. Results: The survey results show that the tutorial environment is effective. Most participants scores range between strongly agree and agree for most of the survey items (see the appendix). For the assessment and tutorial component, more than 50% of the participants have chosen one of the two options (strongly agree, agree) for all the items. However, in the interaction component all items have been agreed on by more than 50% participants except the following items, which are mostly related to the collaboration between students: •
I cooperate with fellow students online
•
I have made friends with other students on this course.
•
I get my tutor's feedback on my assignments via the Internet.
•
I communicate with other students on this course online.
•
The course promotes collaboration among fellow students For the management component, more than 60% of the participants have agreed
on most of the items. Finally for the support component, all items have been agreed on by more than 50% of the participants except one which is: •
The technician is available for fixing computer hardware problems.
Conclusion: From the previous shown results it's obvious that the environment of the online tutorial is effective in all aspects except in the collaboration facilities. The designers of the tutorial should put more concern on providing collaboration facilities for students to share and help each other, especially when it comes to the issue of isolation among online learners.
Appendixes Survey Report : Evaluation of E-learning tutorial
Survey Statistics
Viewed
20
Started
20
Completed
20
Completion Rate
100%
Drop Outs (After Starting)
0
Average time taken to complete survey : 1 minute(s)
Tutorial & Assessment
Custom Analysis Options
Overall Matrix Scorecard
Question
Count
Score
1. 1. The course requires me to use problem-solving activities.
20
1.950
2. 2. Assignments are well designed.
20
2.400
3. 3. The course requires me to engage in higher order thinking (e.g. analysis, synthesis and evaluation).
20
2.650
4. 4. I check marks for assignments and tests online.
20
2.550
5. 5. I submit assignments online.
20
2.550
6. 6. The course clearly describes or illustrates what standards are needed to pass the assessment items (e.g. assignments, examinations, etc.).
20
2.450
7. 7. The mode of submission of assignments is clearly stated.
20
2.900
8. 8. Course activities are planned carefully.
20
2.100
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Not Applicable
9. 9. I receive assignments online.
20
2.450
10. 10. The course provides quizzes or other selfassessment activities online.
20
2.250
11. 11. Assignments help me to understand course content.
19
2.263
12. 12. The criteria for grading assignments are clear.
20
2.750
13. 13. I regularly participate in online self-assessment exercises.
20
3.050
Average
>2.486
1. The course requires me to use problem-solving activities.
Custom Analysis Options
Frequency Analysis Answer
Strongly Agree
Count
13
65.00%
Agree
2
10.00%
Neutral
1
5.00%
Disagree
2
10.00%
Strongly Disagree
1
5.00%
Not Applicable
1
5.00%
20
100%
Total
20%
Percent
40%
60%
80%
100%
Key Analytics Mean
1.950 Key Facts [1.261 - 2.639]
Confidence Interval @ 95% n = 20
Standard Deviation
o o
1.572
o Standard Error
2. Assignments are well designed.
Frequency Analysis
75% chose the following options : Strongly Agree Agree Least chosen option 5% : Neutral
0.352
Custom Analysis Options
Answer
Count
Strongly Agree
7
35.00%
Agree
4
20.00%
Neutral
4
20.00%
Disagree
4
20.00%
Strongly Disagree
1
5.00%
Not Applicable
0
0.00%
20
100%
Total
20%
Percent
40%
60%
80%
100%
Key Analytics Mean
2.400 [1.824 - 2.976] Key Facts
Confidence Interval @ 95% n = 20
Standard Deviation
1.314
Standard Error
0.294
o o
55% chose the following options : Strongly Agree Agree
3. The course requires me to engage in higher order thinking (e.g. analysis, synthesis and evaluation).
Custom Analysis Options
Frequency Analysis Answer
Count
Percent
Strongly Agree
7
35.00%
Agree
4
20.00%
Neutral
3
15.00%
Disagree
2
10.00%
Strongly Disagree
3
15.00%
Not Applicable
1
5.00%
20
100%
Total
20%
40%
60%
Key Analytics Mean Confidence Interval @ 95%
2.650 Key Facts [1.921 - 3.379] 55% chose the following options :
80%
100%
n = 20
Standard Deviation
1.663
Standard Error
0.372
o o o
Strongly Agree Agree Least chosen option 5% : Not Applicable
4. I check marks for assignments and tests online.
Custom Analysis Options
Frequency Analysis Answer
Count
Strongly Agree
7
35.00%
Agree
4
20.00%
Neutral
4
20.00%
Disagree
3
15.00%
Strongly Disagree
0
0.00%
Not Applicable
2
10.00%
20
100%
Total
20%
Percent
40%
60%
80%
100%
Key Analytics Mean
2.550 [1.847 - 3.253] Key Facts
Confidence Interval @ 95% n = 20
Standard Deviation
1.605
Standard Error
0.359
o o
55% chose the following options : Strongly Agree Agree
5. I submit assignments online.
Custom Analysis Options
Frequency Analysis Answer
Count
Percent
Strongly Agree
5
25.00%
Agree
7
35.00%
Neutral
4
20.00%
20%
40%
60%
80%
100%
Disagree
0
0.00%
Strongly Disagree
4
20.00%
Not Applicable
0
0.00%
20
100%
Total Key Analytics Mean
2.550 [1.922 - 3.178] Key Facts
Confidence Interval @ 95% n = 20
Standard Deviation
1.432
Standard Error
0.320
o o
60% chose the following options : Agree Strongly Agree
6. The course clearly describes or illustrates what standards are needed to pass the assessment items (e.g. assignments, examinations, etc.).
Custom Analysis Options
Frequency Analysis Answer
Count
Strongly Agree
5
25.00%
Agree
6
30.00%
Neutral
6
30.00%
Disagree
2
10.00%
Strongly Disagree
0
0.00%
Not Applicable
1
5.00%
20
100%
Total
20%
Percent
40%
60%
Key Analytics Mean
2.450 [1.891 - 3.009] Key Facts
Confidence Interval @ 95% n = 20
Standard Deviation
1.276
Standard Error
0.285
o o
60% chose the following options : Agree Neutral
80%
100%
7. The mode of submission of assignments is clearly stated.
Custom Analysis Options
Frequency Analysis Answer
Count
Strongly Agree
4
20.00%
Agree
5
25.00%
Neutral
7
35.00%
Disagree
0
0.00%
Strongly Disagree
1
5.00%
Not Applicable
3
15.00%
20
100%
Total
20%
Percent
40%
60%
80%
100%
Key Analytics Mean
2.900 [2.176 - 3.624] Key Facts
Confidence Interval @ 95% n = 20
Standard Deviation
1.651
Standard Error
0.369
o o
60% chose the following options : Neutral Agree
8. Course activities are planned carefully.
Custom Analysis Options
Frequency Analysis Answer
Count
Percent
Strongly Agree
6
30.00%
Agree
9
45.00%
Neutral
2
10.00%
Disagree
3
15.00%
Strongly Disagree
0
0.00%
Not Applicable
0
0.00%
20
100%
Total Key Analytics
20%
40%
60%
80%
100%
Mean
2.100 [1.653 - 2.547] Key Facts
Confidence Interval @ 95% n = 20
Standard Deviation
1.021
Standard Error
0.228
75% chose the following options : Agree Strongly Agree
o o
9. I receive assignments online.
Custom Analysis Options
Frequency Analysis Answer
Count
Strongly Agree
4
20.00%
Agree
9
45.00%
Neutral
2
10.00%
Disagree
4
20.00%
Strongly Disagree
1
5.00%
Not Applicable
0
0.00%
20
100%
Total
20%
Percent
40%
60%
80%
100%
Key Analytics Mean
2.450 [1.928 - 2.972] Key Facts
Confidence Interval @ 95% n = 20
Standard Deviation
1.191
Standard Error
0.266
65% chose the following options : Agree Strongly Agree
o o
10. The course provides quizzes or other self-assessment activities online.
Custom Analysis Options
Frequency Analysis Answer
Strongly Agree Agree
Count
Percent
3
15.00%
12
60.00%
20%
40%
60%
80%
100%
Neutral
4
20.00%
Disagree
0
0.00%
Strongly Disagree
0
0.00%
Not Applicable
1
5.00%
20
100%
Total Key Analytics Mean
2.250 [1.781 - 2.719] Key Facts
Confidence Interval @ 95% n = 20
Standard Deviation
1.070
Standard Error
0.239
o o
80% chose the following options : Agree Neutral
11. Assignments help me to understand course content.
Custom Analysis Options
Frequency Analysis Answer
Count
Strongly Agree
7
36.84%
Agree
5
26.32%
Neutral
4
21.05%
Disagree
1
5.26%
Strongly Disagree
2
10.53%
Not Applicable
0
0.00%
19
100%
Total
20%
Percent
40%
60%
80%
Key Analytics Mean
2.263 [1.667 - 2.860] Key Facts
Confidence Interval @ 95% n = 19
Standard Deviation
1.327
Standard Error
0.304
o o
63.16% chose the following options : Strongly Agree Agree
100%
12. The criteria for grading assignments are clear.
Custom Analysis Options
Frequency Analysis Answer
Count
Strongly Agree
6
30.00%
Agree
3
15.00%
Neutral
5
25.00%
Disagree
3
15.00%
Strongly Disagree
2
10.00%
Not Applicable
1
5.00%
20
100%
Total
20%
Percent
40%
60%
80%
100%
Key Analytics Mean
2.750 Key Facts [2.070 - 3.430]
Confidence Interval @ 95% n = 20
Standard Deviation
o o
1.552
o Standard Error
55% chose the following options : Strongly Agree Neutral Least chosen option 5% : Not Applicable
0.347
13. I regularly participate in online self-assessment exercises.
Custom Analysis Options
Frequency Analysis Answer
Count
Percent
Strongly Agree
5
25.00%
Agree
6
30.00%
Neutral
1
5.00%
Disagree
1
5.00%
Strongly Disagree
5
25.00%
Not Applicable
2
10.00%
20
100%
Total Key Analytics
20%
40%
60%
80%
100%
Mean
3.050 Key Facts [2.240 - 3.860]
Confidence Interval @ 95% n = 20
Standard Deviation
1.849
Standard Error
0.413
o o o
55% chose the following options : Agree Strongly Agree Least chosen option 5% : Neutral
Interaction:
Custom Analysis Options
Overall Matrix Scorecard
Question
Count
Score
1. 1. I cooperate with fellow students online.
20
2.950
2. 2. I get my tutor's feedback on my assignments via the Internet.
20
2.950
3. 3. The tutor facilitates online discussion.
20
2.800
4. 4. The tutor's feedback is encouraging.
20
2.350
5. 5. My tutor replies promptly to my queries online.
20
2.800
6. 6. I have made friends with other students on this course.
20
2.500
7. 7. The tutor's feedback is constructive.
20
2.450
8. 8. I get fellow students' responds to questions I post online.
20
2.100
9. 9. I can get help from my fellow students at any time by email.
20
3.100
10. 10. I communicate with other students on this course online.
19
3.316
11. 11. The course promotes collaboration among fellow students.
20
3.150
12. 12. I discuss course-related issues with fellow students.
20
2.250
13. 13. I can get help from my
20
2.650
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Not Applicable
tutor at any time by email. Average
>2.720
1. I cooperate with fellow students online.
Custom Analysis Options
Frequency Analysis Answer
Count
Strongly Agree
4
20.00%
Agree
6
30.00%
Neutral
1
5.00%
Disagree
6
30.00%
Strongly Disagree
2
10.00%
Not Applicable
1
5.00%
20
100%
Total
20%
Percent
40%
60%
80%
100%
Key Analytics Mean
2.950 Key Facts [2.276 - 3.624]
Confidence Interval @ 95% n = 20
Standard Deviation
o o
1.538
o Standard Error
60% chose the following options : Agree Disagree Least chosen option 5% : Neutral
0.344
2. I get my tutor's feedback on my assignments via the Internet.
Custom Analysis Options
Frequency Analysis Answer
Count
Percent
Strongly Agree
5
25.00%
Agree
5
25.00%
Neutral
1
5.00%
Disagree
4
20.00%
Strongly Disagree
5
25.00%
20%
40%
60%
80%
100%
Not Applicable Total
0
0.00%
20
100%
Key Analytics Mean
2.950 [2.247 - 3.653] Key Facts
Confidence Interval @ 95% n = 20
Standard Deviation
1.605
Standard Error
0.359
o o
50% chose the following options : Strongly Agree Agree
3. The tutor facilitates online discussion.
Custom Analysis Options
Frequency Analysis Answer
Count
Strongly Agree
4
20.00%
Agree
6
30.00%
Neutral
5
25.00%
Disagree
2
10.00%
Strongly Disagree
1
5.00%
Not Applicable
2
10.00%
20
100%
Total
20%
Percent
40%
60%
80%
100%
Key Analytics Mean
2.800 Key Facts [2.124 - 3.476]
Confidence Interval @ 95% n = 20
Standard Deviation
1.542
Standard Error
0.345
o o o
4. The tutor's feedback is encouraging.
Frequency Analysis
55% chose the following options : Agree Neutral Least chosen option 5% : Strongly Disagree
Custom Analysis Options
Answer
Count
Strongly Agree
6
30.00%
Agree
6
30.00%
Neutral
5
25.00%
Disagree
1
5.00%
Strongly Disagree
2
10.00%
Not Applicable
0
0.00%
20
100%
Total
20%
Percent
40%
60%
80%
100%
Key Analytics Mean
2.350 [1.794 - 2.906] Key Facts
Confidence Interval @ 95% n = 20
Standard Deviation
1.268
Standard Error
0.284
o o
60% chose the following options : Strongly Agree Agree
5. My tutor replies promptly to my queries online.
Custom Analysis Options
Frequency Analysis Answer
Strongly Agree
Count
Percent
2
10.00%
10
50.00%
Neutral
1
5.00%
Disagree
5
25.00%
Strongly Disagree
1
5.00%
Not Applicable
1
5.00%
20
100%
Agree
Total
20%
Key Analytics Mean
2.800 Key Facts
40%
60%
80%
100%
[2.203 - 3.397] Confidence Interval @ 95% n = 20
Standard Deviation
1.361
Standard Error
0.304
o o o
75% chose the following options : Agree Disagree Least chosen option 5% : Neutral
6. I have made friends with other students on this course.
Custom Analysis Options
Frequency Analysis Answer
Count
Strongly Agree
4
20.00%
Agree
7
35.00%
Neutral
4
20.00%
Disagree
5
25.00%
Strongly Disagree
0
0.00%
Not Applicable
0
0.00%
20
100%
Total
20%
Percent
40%
60%
80%
100%
Key Analytics Mean
2.500 [2.018 - 2.982] Key Facts
Confidence Interval @ 95% n = 20
Standard Deviation
1.100
Standard Error
0.246
o o
60% chose the following options : Agree Disagree
7. The tutor's feedback is constructive.
Custom Analysis Options
Frequency Analysis Answer
Count
Percent
Strongly Agree
8
40.00%
Agree
5
25.00%
Neutral
2
10.00%
20%
40%
60%
80%
100%
Disagree
2
10.00%
Strongly Disagree
1
5.00%
Not Applicable
2
10.00%
20
100%
Total Key Analytics Mean
2.450 Key Facts [1.705 - 3.195]
Confidence Interval @ 95% n = 20
Standard Deviation
1.701
Standard Error
0.380
o o o
65% chose the following options : Strongly Agree Agree Least chosen option 5% : Strongly Disagree
8. I get fellow students' responds to questions I post online.
Custom Analysis Options
Frequency Analysis Answer
Strongly Agree
Count
10
50.00%
Agree
3
15.00%
Neutral
4
20.00%
Disagree
2
10.00%
Strongly Disagree
0
0.00%
Not Applicable
1
5.00%
20
100%
Total
20%
Percent
40%
60%
Key Analytics Mean
2.100 [1.482 - 2.718] Key Facts
Confidence Interval @ 95% n = 20
Standard Deviation
1.410
Standard Error
0.315
o o
70% chose the following options : Strongly Agree Neutral
80%
100%
9. I can get help from my fellow students at any time by email.
Custom Analysis Options
Frequency Analysis Answer
Count
Strongly Agree
6
30.00%
Agree
4
20.00%
Neutral
2
10.00%
Disagree
2
10.00%
Strongly Disagree
2
10.00%
Not Applicable
4
20.00%
20
100%
Total
20%
Percent
40%
60%
80%
100%
Key Analytics Mean
3.100 Key Facts [2.236 - 3.964]
Confidence Interval @ 95% n = 20
Standard Deviation
o o
1.971
o Standard Error
50% chose the following options : Strongly Agree Agree Least chosen option 10% : Neutral
0.441
10. I communicate with other students on this course online.
Custom Analysis Options
Frequency Analysis Answer
Count
Percent
Strongly Agree
3
15.79%
Agree
6
31.58%
Neutral
1
5.26%
Disagree
3
15.79%
Strongly Disagree
3
15.79%
Not Applicable
3
15.79%
19
100%
Total Key Analytics
20%
40%
60%
80%
100%
Mean
3.316 Key Facts [2.508 - 4.124]
Confidence Interval @ 95% n = 19
Standard Deviation
1.797
Standard Error
0.412
o o o
47.37% chose the following options : Agree Strongly Agree Least chosen option 5.26% : Neutral
11. The course promotes collaboration among fellow students.
Custom Analysis Options
Frequency Analysis Answer
Count
Strongly Agree
4
20.00%
Agree
3
15.00%
Neutral
4
20.00%
Disagree
6
30.00%
Strongly Disagree
1
5.00%
Not Applicable
2
10.00%
20
100%
Total
20%
Percent
40%
60%
80%
100%
Key Analytics Mean
3.150 Key Facts [2.464 - 3.836]
Confidence Interval @ 95% n = 20
Standard Deviation
o o
1.565
o Standard Error
50% chose the following options : Disagree Strongly Agree Least chosen option 5% : Strongly Disagree
0.350
12. I discuss course-related issues with fellow students.
Custom Analysis Options
Frequency Analysis Answer
Count
Percent
Strongly Agree
6
30.00%
Agree
5
25.00%
20%
40%
60%
80%
100%
Neutral
7
35.00%
Disagree
2
10.00%
Strongly Disagree
0
0.00%
Not Applicable
0
0.00%
20
100%
Total Key Analytics Mean
2.250 [1.803 - 2.697] Key Facts
Confidence Interval @ 95% n = 20
Standard Deviation
1.020
Standard Error
0.228
o o
65% chose the following options : Neutral Strongly Agree
13. I can get help from my tutor at any time by email.
Custom Analysis Options
Frequency Analysis Answer
Count
Strongly Agree
6
30.00%
Agree
4
20.00%
Neutral
5
25.00%
Disagree
2
10.00%
Strongly Disagree
2
10.00%
Not Applicable
1
5.00%
20
100%
Total
20%
Percent
40%
60%
Key Analytics Mean
2.650 Key Facts [1.979 - 3.321]
Confidence Interval @ 95% n = 20
Standard Deviation
o o
1.531
o Standard Error
0.342
55% chose the following options : Strongly Agree Neutral Least chosen option 5% : Not Applicable
80%
100%
Management
Custom Analysis Options
Overall Matrix Scorecard
Question
Count
Score
1. 1. A list of technical specifications of the course is available.
20
2.500
2. 2. The contents of the course are clearly outlined.
20
2.300
3. 3. Course activities are planned carefully.
20
2.350
4. 4. The course explains how to use online facilities to carry out learning activities.
20
2.350
5. 5. The course materials are self-explanatory.
20
2.450
Average
>2.390
Strongly Agree
Agree
Neutral
Disagree
1. A list of technical specifications of the course is available.
Strongly Disagree
Not Applicable
Custom Analysis Options
Frequency Analysis Answer
Count
Strongly Agree
9
45.00%
Agree
3
15.00%
Neutral
1
5.00%
Disagree
3
15.00%
Strongly Disagree
4
20.00%
Not Applicable
0
0.00%
20
100%
Total
20%
Percent
40%
60%
Key Analytics Mean
2.500 Key Facts [1.768 - 3.232]
Confidence Interval @ 95% n = 20
Standard Deviation
1.670
o o
65% chose the following options : Strongly Agree Strongly Disagree
80%
100%
Standard Error
0.373
2. The contents of the course are clearly outlined.
Custom Analysis Options
Frequency Analysis Answer
Count
Strongly Agree
9
45.00%
Agree
2
10.00%
Neutral
6
30.00%
Disagree
0
0.00%
Strongly Disagree
3
15.00%
Not Applicable
0
0.00%
20
100%
Total
20%
Percent
40%
60%
80%
100%
Key Analytics Mean
2.300 [1.663 - 2.937] Key Facts
Confidence Interval @ 95% n = 20
Standard Deviation
1.455
Standard Error
0.325
o o
75% chose the following options : Strongly Agree Neutral
3. Course activities are planned carefully.
Custom Analysis Options
Frequency Analysis Answer
Count
Percent
Strongly Agree
8
40.00%
Agree
4
20.00%
Neutral
4
20.00%
Disagree
2
10.00%
Strongly Disagree
1
5.00%
Not Applicable
1
5.00%
20%
40%
60%
80%
100%
Total
20
100%
Key Analytics Mean
2.350 Key Facts [1.694 - 3.006]
Confidence Interval @ 95% n = 20
Standard Deviation
o o
1.496
o Standard Error
60% chose the following options : Strongly Agree Agree Least chosen option 5% : Strongly Disagree
0.335
4. The course explains how to use online facilities to carry out learning activities.
Custom Analysis Options
Frequency Analysis Answer
Count
Strongly Agree
4
20.00%
Agree
8
40.00%
Neutral
5
25.00%
Disagree
3
15.00%
Strongly Disagree
0
0.00%
Not Applicable
0
0.00%
20
100%
Total
20%
Percent
40%
60%
80%
100%
Key Analytics Mean
2.350 [1.917 - 2.783] Key Facts
Confidence Interval @ 95% n = 20
Standard Deviation
0.988
Standard Error
0.221
o o
65% chose the following options : Agree Neutral
5. The course materials are self-explanatory.
Custom Analysis Options
Frequency Analysis Answer
Count
Percent
20%
40%
60%
80%
100%
Strongly Agree
6
30.00%
Agree
6
30.00%
Neutral
4
20.00%
Disagree
2
10.00%
Strongly Disagree
1
5.00%
Not Applicable
1
5.00%
20
100%
Total Key Analytics Mean
2.450 Key Facts [1.822 - 3.078]
Confidence Interval @ 95% n = 20
Standard Deviation
o o
1.432
o Standard Error
60% chose the following options : Strongly Agree Agree Least chosen option 5% : Strongly Disagree
0.320
Support
Custom Analysis Options
Overall Matrix Scorecard
Question
Count
Score
1. 1. The tutor or technician is available to me to solve technical problems.
20
2.150
2. 2. The instructions for using the computing resources are adequate.
20
2.600
3. 3. The course provides a list of Frequently Asked Questions (FAQ) for solving technical problems.
20
2.200
4. 4. The tutor or technician is available to help me with software applications.
20
2.300
5. 5. My university provides high quality computing resources for students to use.
20
2.400
6. 6. All necessary learning materials are clearly listed.
20
2.600
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Not Applicable
7. 7. The course explains how to use online facilities to carry out learning activities.
20
2.550
8. 8. I can easily access the online material.
20
2.650
9. 9. The course materials are self-explanatory.
20
2.350
10. 10. The technician is available for fixing computer hardware problems.
20
2.900
11. 11. I can get help from my tutor at any time by email.
20
2.400
12. 12. The tutor helps me clarify problems in my studies.
20
2.900
13. 13. The course provides sufficient Web links to internal resources (e.g. past exam papers, tutorial notes, etc.).
20
2.700
14. 14. The course provides sufficient Web links to external web resources (e.g. course related web sites).
20
2.100
Average
>2.486
1. The tutor or technician is available to me to solve technical problems.
Custom Analysis Options
Frequency Analysis Answer
Strongly Agree
Count
Percent
12
60.00%
Agree
0
0.00%
Neutral
3
15.00%
Disagree
3
15.00%
Strongly Disagree
2
10.00%
Not Applicable
0
0.00%
20
100%
Total
20%
40%
60%
Key Analytics Mean Confidence Interval @ 95%
2.150 Key Facts [1.479 - 2.821] 75% chose the following options :
80%
100%
n = 20
Standard Deviation
1.531
Standard Error
0.342
o o
Strongly Agree Neutral
2. The instructions for using the computing resources are adequate.
Custom Analysis Options
Frequency Analysis Answer
Count
Strongly Agree
5
25.00%
Agree
5
25.00%
Neutral
5
25.00%
Disagree
4
20.00%
Strongly Disagree
0
0.00%
Not Applicable
1
5.00%
20
100%
Total
20%
Percent
40%
60%
80%
100%
Key Analytics Mean
2.600 [2.007 - 3.193] Key Facts
Confidence Interval @ 95% n = 20
Standard Deviation
1.353
Standard Error
0.303
o o
50% chose the following options : Strongly Agree Agree
3. The course provides a list of Frequently Asked Questions (FAQ) for solving technical problems.
Custom Analysis Options
Frequency Analysis Answer
Count
Percent
Strongly Agree
8
40.00%
Agree
4
20.00%
Neutral
5
25.00%
20%
40%
60%
80%
100%
Disagree
2
10.00%
Strongly Disagree
1
5.00%
Not Applicable
0
0.00%
20
100%
Total Key Analytics Mean
2.200 [1.657 - 2.743] Key Facts
Confidence Interval @ 95% n = 20
Standard Deviation
1.240
Standard Error
0.277
65% chose the following options : Strongly Agree Neutral
o o
4. The tutor or technician is available to help me with software applications.
Custom Analysis Options
Frequency Analysis Answer
Count
Strongly Agree
5
25.00%
Agree
7
35.00%
Neutral
5
25.00%
Disagree
3
15.00%
Strongly Disagree
0
0.00%
Not Applicable
0
0.00%
20
100%
Total
20%
Percent
40%
60%
Key Analytics Mean
2.300 [1.848 - 2.752] Key Facts
Confidence Interval @ 95% n = 20
Standard Deviation
1.031
Standard Error
0.231
o o
60% chose the following options : Agree Strongly Agree
80%
100%
5. My university provides high quality computing resources for students to use.
Custom Analysis Options
Frequency Analysis Answer
Count
Strongly Agree
7
35.00%
Agree
5
25.00%
Neutral
4
20.00%
Disagree
2
10.00%
Strongly Disagree
1
5.00%
Not Applicable
1
5.00%
20
100%
Total
20%
Percent
40%
60%
80%
100%
Key Analytics Mean
2.400 Key Facts [1.758 - 3.042]
Confidence Interval @ 95% n = 20
Standard Deviation
o o
1.465
o Standard Error
60% chose the following options : Strongly Agree Agree Least chosen option 5% : Strongly Disagree
0.328
6. All necessary learning materials are clearly listed.
Custom Analysis Options
Frequency Analysis Answer
Count
Percent
Strongly Agree
6
30.00%
Agree
4
20.00%
Neutral
6
30.00%
Disagree
1
5.00%
Strongly Disagree
2
10.00%
Not Applicable
1
5.00%
20
100%
Total Key Analytics
20%
40%
60%
80%
100%
Mean
2.600 Key Facts [1.942 - 3.258]
Confidence Interval @ 95% n = 20
Standard Deviation
1.501
Standard Error
0.336
o o o
60% chose the following options : Strongly Agree Neutral Least chosen option 5% : Disagree
7. The course explains how to use online facilities to carry out learning activities.
Custom Analysis Options
Frequency Analysis Answer
Count
Strongly Agree
5
25.00%
Agree
7
35.00%
Neutral
5
25.00%
Disagree
0
0.00%
Strongly Disagree
1
5.00%
Not Applicable
2
10.00%
20
100%
Total
20%
Percent
40%
60%
80%
100%
Key Analytics Mean
2.550 [1.876 - 3.224] Key Facts
Confidence Interval @ 95% n = 20
Standard Deviation
1.538
Standard Error
0.344
o o
60% chose the following options : Agree Strongly Agree
8. I can easily access the online material.
Custom Analysis Options
Frequency Analysis Answer
Count
Percent
Strongly Agree
5
25.00%
Agree
6
30.00%
20%
40%
60%
80%
100%
Neutral
4
20.00%
Disagree
2
10.00%
Strongly Disagree
2
10.00%
Not Applicable
1
5.00%
20
100%
Total Key Analytics Mean
2.650 Key Facts [1.994 - 3.306]
Confidence Interval @ 95% n = 20
Standard Deviation
1.496
Standard Error
0.335
o o o
55% chose the following options : Agree Strongly Agree Least chosen option 5% : Not Applicable
9. The course materials are self-explanatory.
Custom Analysis Options
Frequency Analysis Answer
Count
Strongly Agree
6
30.00%
Agree
5
25.00%
Neutral
7
35.00%
Disagree
0
0.00%
Strongly Disagree
2
10.00%
Not Applicable
0
0.00%
20
100%
Total
20%
Percent
40%
60%
Key Analytics Mean
2.350 [1.813 - 2.887] Key Facts
Confidence Interval @ 95% n = 20
Standard Deviation
1.226
Standard Error
0.274
o o
65% chose the following options : Neutral Strongly Agree
80%
100%
10. The technician is available for fixing computer hardware problems.
Custom Analysis Options
Frequency Analysis Answer
Count
Strongly Agree
2
10.00%
Agree
6
30.00%
Neutral
7
35.00%
Disagree
3
15.00%
Strongly Disagree
1
5.00%
Not Applicable
1
5.00%
20
100%
Total
20%
Percent
40%
60%
80%
100%
Key Analytics Mean
2.900 Key Facts [2.351 - 3.449]
Confidence Interval @ 95% n = 20
Standard Deviation
o o
1.252
o Standard Error
65% chose the following options : Neutral Agree Least chosen option 5% : Strongly Disagree
0.280
11. I can get help from my tutor at any time by email.
Custom Analysis Options
Frequency Analysis Answer
Count
Percent
Strongly Agree
5
25.00%
Agree
9
45.00%
Neutral
2
10.00%
Disagree
1
5.00%
Strongly Disagree
3
15.00%
Not Applicable
0
0.00%
20
100%
Total Key Analytics
20%
40%
60%
80%
100%
Mean
2.400 [1.807 - 2.993] Key Facts
Confidence Interval @ 95% n = 20
Standard Deviation
1.353
Standard Error
0.303
o o
70% chose the following options : Agree Strongly Agree
12. The tutor helps me clarify problems in my studies.
Custom Analysis Options
Frequency Analysis Answer
Count
Strongly Agree
3
15.00%
Agree
8
40.00%
Neutral
1
5.00%
Disagree
5
25.00%
Strongly Disagree
2
10.00%
Not Applicable
1
5.00%
20
100%
Total
20%
Percent
40%
60%
80%
100%
Key Analytics Mean
2.900 Key Facts [2.250 - 3.550]
Confidence Interval @ 95% n = 20
Standard Deviation
o o
1.483
o Standard Error
65% chose the following options : Agree Disagree Least chosen option 5% : Neutral
0.332
13. The course provides sufficient Web links to internal resources (e.g. past exam papers, tutorial notes, etc.).
Custom Analysis Options
Frequency Analysis Answer
Strongly Agree
Count
Percent
8
40.00%
20%
40%
60%
80%
100%
Agree
1
5.00%
Neutral
6
30.00%
Disagree
2
10.00%
Strongly Disagree
0
0.00%
Not Applicable
3
15.00%
20
100%
Total Key Analytics Mean
2.700 [1.920 - 3.480] Key Facts
Confidence Interval @ 95% n = 20
Standard Deviation
1.780
Standard Error
0.398
o o
70% chose the following options : Strongly Agree Neutral
14. The course provides sufficient Web links to external web resources (e.g. course related web sites).
Custom Analysis Options
Frequency Analysis Answer
Count
Strongly Agree
7
35.00%
Agree
8
40.00%
Neutral
2
10.00%
Disagree
2
10.00%
Strongly Disagree
1
5.00%
Not Applicable
0
0.00%
20
100%
Total
20%
Percent
40%
60%
Key Analytics Mean
2.100 Key Facts [1.589 - 2.611]
Confidence Interval @ 95% n = 20
Standard Deviation
1.165
o o
75% chose the following options : Agree Strongly Agree
80%
100%
Standard Error
0.261
