Capability Document

Datamatics

DATAMATICS EXPERTISE IN IT SERVICES

5th July 2007

Page 2

www.datamatics.com

Datamatics

1.

Introduction










A global IT Software Services company with 30+ years of experience 5000 Employees worldwide Operating in 58 countries across the globe 1200 Projects in 16 languages 100 Mn USD 11 ODC’s 5 Development Centers

Page 3

www.datamatics.com

Datamatics

2.

Quality Accreditations

3.

Technology Alliances

Page 4

www.datamatics.com

Datamatics

4.

Datamatics Service Offerings

4.1

Datamatics Breadth of Skills

Page 5

www.datamatics.com

Datamatics

4.2 •

• •

Remote Development Centers (RDC):

Datamatics has state of the art infrastructure of global standards
Over 50,000 square feet of ramp-ready office infrastructure
Over 100 Servers from HP, DG, SUN, DEC & IBM. IBM Mainframes (IBM S390), IBM Minis (AS/400 & RS 6000), NCR Mainframes & Minis
Over 1000 Workstations from HP, Compaq & other leading brands
Several high-speed Leased lines
IPLC & VPN Circuits for client facility connectivity
Satellite & VSAT links
Video Conferencing facility via ISDN
Sophisticated hardware with over 1 Terabyte of disk storage capacity Offices in London, Frankfurt, Geneva, New Jersey, New Hampshire, Massachusetts, Mumbai, Bangalore Dedicated offshore development centres in Mumbai and Bangalore

Page 6

www.datamatics.com

Datamatics

5.

Page 7

Datamatics' Core Areas of Expertise in IT Services

www.datamatics.com

Datamatics

Snapshot of Contractor Assignments with different

5.1

clients A. UK & Europe End-Client

Location

Project

Package / Tools / Technologies

Offshore Activity

MMO2

Hursley

Testing

Yes

MMO2

Hursley

Reuters

London

Reports Analysis O2C

WinRunner, LoadRunner, etc Oracle DBMS

Yes

NTL Rabobank

Winersh Netherlands

Cramer Siebel

Heinz

Manchester

Ariba

Heinz Boots

Manchester Nottingham

MMO2

Preston Brooks

RBS

Edinburgh

ERP Websphere, J2EE Helpdesk Support System migration

Siebel – Design, Analytics, Config. Java, Cramer Siebel – Design, Configuration Ariba design and development MFG Pro J2EE, Websphere design, dev. Billing application support – Geneva Websphere 4.0 to 5.0 migration

No

No No Yes Yes No No

No

B. USA End-Client

Project

Package / Tools / Technologies

Remote Activity

ADVO US AMS Worldspan Sprint

Oracle Apps Web technology System Admin Various

No No Yes Yes

Hitachi GM Medtronics Servicelink 2000 New York Life Merrill Lynch Lucent Store of Tomorrow

Informatica GM SAP Oracle Apps Java

Oracle Apps Web technology System Admin Oracle DBA, Teradata Informatica Oracle Apps Oracle Apps Java

Oracle DBMS Oracle Apps Oracle DBMS Testing

Oracle DBMS Oracle Apps Oracle DBMS Testing

No No Yes No

Page 8

No No No Yes

www.datamatics.com

Datamatics

C. Offshore & Other Assignments End-Client

Project

Package / Tools / Technologies

Vodafone Nestle

Siebel Various

Services Portfolio Helpnow MEDCO Empire Core Panasonic Ericsson

Informatica Java Java Mainframe Various Oracle

Texas Partition 2 Handleman Partner Commerce Celestica Unilever Bharathi Telecom

Oracle Oracle Apps Development Oracle Siebel Various

Amerisource Bergen Origin Energy ABC Partition Tool GM Holden AODT Siebel

Testing

Siebel SAP ABAP, Informatica, Business Objects Data Integrator Informatica Java Java Mainframe testing Mercator, EDI, Gentran Oracle PL/SQL, Discoverer, D2K PL/SQL, Developer Oracle Apps tech Unix, C++ Oracle technologies Siebel EIM/Config. Oracle Apps Tech – HRMS, Ascential Datastage, VBOracle, ASP-Java, Oracle Apps. Func. Winrunner

APC

Siebel

Page 9

Siebel Testing Siebel Siebel

Siebel EIM Loadrunner Siebel Config. Siebel Config & Actuate Reports Siebel EAI

www.datamatics.com

Datamatics

6.

Datamatics' Expertise in Resourcing

6.1 Resource Channels











Datamatics has 20 recruiters, 1 Senior Resource Manager, and 3 sales professionals based in Bangalore dedicated towards working on requirements across the globe. Datamatics has global presence for supporting these requirements. 15 recruiters’ dedicated recruitment team for US. Datamatics Staffing Services – 180 Recruiters and associates across the globe. The mode to acquire talent is through advertisements in newspapers, magazines, and websites. Tie-up with several active placement consultants, with live databank of resumes. DOST - Employee Referrals. Campus recruitments with the best engineering, technical and business schools. Internal promotions, career development & succession planning.

6.2 The Benchmark Recruitment Process

Datamatics strictly follows the following predefined process so that lead time between request and response is minimal and hit ratio is maximum.

Page 10

www.datamatics.com

Datamatics

6.3 Delivery Process

Page 11

www.datamatics.com

Datamatics

C 7.1Time & Material 7. ase Studies:

7.1(a) Computer Sciences Corporation(CSC)

Client: Computer Sciences Corporation (CSC) CSC:     

Founded in 1959 79,000 employees Operates in 80 countries $14.9 billion in FY07 revenue NYSE symbol: CSC

Datamatics Engagement Datamatics is one of the preferred vendor for CSC’s contract staffing needs. Datamatics supplies to CSC with highly skilled technical contractors to work for most of CSC’s prestigious client projects which includes Banking & Finance, Agriculture, Life Sciences, Helpdesk & Support and consulting business. In a period of just 9 months Datamatics has been able to put maximum number of contractors among CSC locations.

Recruitment Infrastructure:     

20 Recruiters Geography Spread: Bangalore, Mumbai, Hyderabad, Chennai, Kolkata, Delhi Five Technical Panels (Java, Mainframe, SAP, Oracle, Siebel) Dedicated servers for Online Testing Highly skilled bench strength across technology verticals.

Business Case: In 3 months time Datamatics headcount at CSC rose from 6 to 67. This has been done by refining the recruitment process and by taking proactive steps in hiring highly skilled and talented resource pool. Normal obstacles like “No Shows”, “Attritions” and process bypass was brought down by 12% from 40% to 28%. Datamatics People Policy as a PCMM 5 organization played a major role in cutting down attrition rate drastically and making recruiters more candidate friendly actually helped in combating “No Shows”. Resources are provided with pre interview assistance to take care of their weaker areas, regular follow-up to make them comfortable and travel & accommodation assistance if the resource is from outstation before an interview. As a countermeasure and security Datamatics follows the Page 12

www.datamatics.com

Datamatics

policy of collecting academic and identification papers in original from the candidate and does not forward any resume to clients unless those are collected. As a typical case where CSC needed 30 Mainframe resources for its AT&T project. Time frame to get all the resources was 3 weeks. The same exercise was repeated each time and every time whenever there was any significant resource requirement from CSC.

Resource Break up: Team Size

Tech Lead 30

Sr Developers 3

6

Developers 21

Selection Process: CSC strictly follows a stringent selection mechanism which includes first hand resume selection, telephonic interview and a Face 2 Face round. CSC Selection Process Step 1 Profile Short listing

Step 2

Telephonic Interview

Step 3 F2F Interview

Criteria Qualification ( Only BE/Btech/MCA) Skill Matrix: Matching The Skills Duplication Check Repeater Check Technical Aptitude Attitude Aptitude Test ( Written) Technical Competency Test(Written) Technical Interview HR Round

Page 13

www.datamatics.com

Datamatics

Datamatics Response Week 1 Day1

Sourcing Resume

Day2

Sourcing Resume

Day3

Sourcing Resume Datamatics Internal Screening Datamatics Internal Screening

Day4 Day5 Day6 Day7

Week 2 Short listed Profiles Sent to CSC CSC Evaluation and Short listing CSC Evaluation and Short listing CSC Evaluation and Short listing CSC Evaluation and Short listing

Week 3 Short listed Profiles Informed to Datamatics Candidate Follow Up Logistics and Accommodation Arranged for Outstation Candidates Pre Interview assistance to candidates from technical Panel Pre Interview assistance to candidates from technical Panel F2F round for first 40 short listed profiles F2F round for rest 40 short listed profiles

Final Outcome Team Lead Total Resume Submitted CSC Shortlisted profiles Final Selection No of Open Positions Hit Ratio

Page 14

Sr Developer

Developer

20

30

70

120

8 2

22 6

50 21

80 29

3 66%

6 100%

21 100%

30 96%

Total

www.datamatics.com

Datamatics

7.1(b)

SAP Rollout

CLIENT: HLL About the company Hindustan Lever Limited (HLL), 51.6% subsidiary of Unilever Plc, is the largest FMCG Company in the country, with a turnover of USD 2.5B. The company has a dominating market share in most categories that it operates in such as toilet soaps, detergents, skincare, hair care, color cosmetics, etc. It is also the leading player in food products such as packaged tea, coffee, ice cream and other culinary products.

Business Process HLL owns around 1300 brands with around 10000 product ranges, which it markets through the chain of dealer/ retailers called RS (Redistribution Stockiest), who are catered from the various C&FA network spanned throughout the country. RS places the order through the portal and is supplied from the depots / Factories which are the sales points. These products are sourced from the 2P and 3P vendors apart from the own factories of HLL. HLL operates through the COP (Central Order Processing) office in Chennai, which processes the order received from the RS and also is responsible for the allocation of the stock, and placing the sourcing projection to the factories.

Project Synopsis The scope of this project is to meet the increasing needs of HLL by adopting an enhanced and advanced technology based ERP to facilitate its process. HLL opted SAP to supplement its older ERP package MFG-PRO. According to the business and operations, HLL implemented SAP R/3 modules like SD, MM, FI-CO, WMS, BIW, APO and SOLUTION MANAGER. IBM/Datamatics carried out the implementation across all the Branches and Sales points, namely Depots and Factories. The Customization and Configuration was done on the basis of the previous ERP – MFG-PRO and care has been taken to fulfill the Business needs and requirements of HLL.

Page 15

www.datamatics.com

Datamatics

Software Platform for the project SAP R/3 ECC 5.0 version BIW 3.5 version

Roles and Responsibilities Handled Roles








Extensive traveling to Client place for Rollout and Implementation activities of WMS and Non -WMS depots including HHT operations in fully mechanized depots and direct dispatch factories. Involved in Pre Rollout cut over activities: Co-ordination of Data Migration, adhering to the checklist activities before rollout as stipulated. Coordinating rollout activities at the depot and factory level before Sign-off from the Client. Preparation of end-user manuals and Impart Training to super user’s and end users at various levels. Post rollout support and handholding at client’s place.

Responsibilities Handled. Pre-Rollout Activities












Co-Ordination with backend team for Data migration. Handling Rollout activities at depot and factories: Infrastructure Readiness, resource readiness, warehouse compliance in terms of bin structuring etc., and production compliance at factory level. Participated in cut over planning activities for the GO-LIVE. Involved in the UAT (User Acceptance Testing) along with the end-users for the testing of various scenarios. Coordinating with end-user to check the authentication of data migration for Customer master, outstanding and material stock during blackout period. Done the mock testing in the mock (Replica of Production Server) client before Go Live. Involved in complete co-ordination of WMS Depot activities including Mechanized depot rollout. Imparting end-user training at both depot level as well as the Factories. Prepared user training documentation.

Post Rollout Activities






Extending support to end-user. Handling day-to-day issues at client’s place and escalating to backend if necessary. Setting up of Day –end activities to be carried out EOD, and co-ordination on the same for follow-up. Supporting the end-users in carrying out all warehouse related activities across different HLL Warehouses in India. Preparing post rollout WMS process flow charts, user-documentation in respective warehouses.

Page 16

www.datamatics.com

Datamatics

7 .2

Projects

7.2(a) Client: Mindtree Consulting MindTree Consulting Limited is an international IT consulting company that was started in 1999. Currently headquartered in Bangalore, India, it has 3 development centers in India and 15 offices spread across Asia, Europe and the United States. The company has more than 4000 employees. MindTree crossed USD 100 million in revenues in April 2006; the fastest Indian IT Company to achieve the target. MindTree is also the world's youngest company to be assessed at both CMMi and P-CMM.

Project: WEBdynpro based Project Management tool integrating SAP backend with a user-friendly Enterprise Portal The Company needs a user-friendly enterprise portal, with some of SAP PS functionalities. The portal should interact with SAP R/3 back end, to display and edit the functionalities and thereby help the end user avoid R/3’s intricacies on direct log-on. The portal should have the look and feel of MS Project. The data to be made available on the screen should be sourced from SAP transactions. The Project Manager who logs into his homepage should be able to access the data and edit it wherever applicable. Thereby he will be able to control the resource allocation part of the project and observe its progress.

Page 17

www.datamatics.com

Datamatics

Solution: Based on the client’s requirements, Datamatics has developed a solution using Webdynpro .The portal which will be displayed via a link in the customer internal website will have all the data and interactions necessary for the client • • • • • •

•

The data to be displayed and edited will be sourced from SAP back end Tables, Structures and Functional Modules. The import and export fields in the Functional modules will be marked for all relevant data and this will be utilized for front end data management. The front end will be developed with Webdynpro JAVA For fields with no existing Tables, temporary tables may be created to store data The GANTT chart will be displayed in the Webdynpro by hard coding it with the data available on screen Screen level validations will be given to ensure the data that is being entered to the back end will be error free. Upon encountering an error during updating, the whole process will be terminated. Once a project is loaded in the front end the same will be locked out for editing in the back end. It will be available for viewing though.

Benefits: • • • • • • •

A solution, which can be marketed as an integrated package, simplifying the various functionalities of SAP PS and thereby minimizing effort spent on understanding them. The product can be linked to the company’s existing internal portal server. The project manager can control his projects by sitting anywhere in the world. Performance of the system improves, as the user doesn’t have to run heavy SAP routines. Each and every transaction code needn’t be memorized by the user As the actual product is a portal, it will be accessible from anywhere in the world through a URL. As the product is a stand alone it will increase the performance of the whole system as it avoids direct logons.

Technology SAP Netweaver 2004 • • •

Enterprise Portal 6.0 Web application Server 6.4 Netweaver Developer Studio

SAP R/3 4.6C •

Page 18

Project Systems

www.datamatics.com

Datamatics

8.2. (b) Client: Manugistics Manugistics Group, Inc. (NASDAQ: MANU) is a leader in delivering innovative pricing and supply chain software solutions. Today, more than 1,200 clients trust Manugistics to help them reduce costs, increase revenues and enhance margins. The company provides comprehensive solutions for supply chain management, service and parts management, pricing and revenue optimization, and supplier relationship management. Its clients include industry leaders such as AT&T, Amazon.com, BMW, Boeing, Caterpillar, Circuit City, CocaCola Bottling, Continental Airlines, DaimlerChrysler, Diego, DuPont, Fairchild Semiconductor, Ford Motor Company, General Electric, Harley-Davidson, Hewlett-Packard, Lockheed-Martin, Nestle, Radio Shack, Unilever, and the United States Department of Defense.

Datamatics Engagement Datamatics is associated with Manugistics for more than 3 years now. We have established a dedicated Offshore India Development Center (IDC) for carrying out different product development & support activities for Manugistics. Our engagement extends beyond a role of “co-developer” also. We are the preferred Consulting, Implementation & Reselling partners of Manugistics.

IDC Infrastructure  

Page 19

Floor Space of more than 2000 sq. ft Seating Capacity of 80+ people

www.datamatics.com

Datamatics

Scope of Activities 1.Product Development 

Ver 7.x Networks Transportation Module

2. Maintenance 

Entire ver. 6.x Networks Supply Chain Suite

3. Testing      

Certification/Validation against standards Development Support / Bug Fixing Internationalization/Localization Interface building Version maintenance Porting Services (Windows to UNIX & UNIX to UNIX)

4.Customization Services  

Product specific customizations as per end-users requirements Maintenance of customization patches

The Benefits     

Availability of supply chain/ manufacturing domain knowledge Speedy ramp-up Technical consultants APICS certified 24 X 7 operations facilitates faster response time Significant Cost Benefits as depicted in the diagram

Page 20

www.datamatics.com

Datamatics

9.

Datamatics Partial Client List

Page 21

www.datamatics.com

Datamatics

Page 22

www.datamatics.com