Bc Packet Capture.txt
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Please obtain a packet capture: - In the Management Console click Maintenance -> Service Information -> - Packet Captures - Ensure the Filter field shows: ip host (any ip address) or port (any port) - Click Apply - Click Start - Reproduce the issue - Click Stop 1. In the management console click Maintenance -> Service Information -> Send information. 2. Enter the service request number: 3. Please check the following: - Packet Capture - Event Log - SYSInfo 4. Click send.
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