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SPARC Open Connect Cases
1-807231 1-953831
5/12/2005 5/23/2005
#REF! P3 - Workaround Avail Prod #REF! D1 - Critical Development
1-997531
5/27/2005
#REF! D1 - Critical Development
1-1025096
5/23/2005
#REF! P3 - Workaround Avail Prod
1-1085340
5/23/2005
#REF! D2 - High Development
1-937951
5/23/2005
#REF! P3 - Workaround Avail Prod
1-706591
5/9/2005
1-1139341
6/12/2005
#REF! P1 - System Down Production
1-890151
5/18/2005
#REF! D1 - Critical Development
1-560283
4/29/2005
#REF! D1 - Critical Development
1-953851
5/23/2005
#REF! D2 - High Development
1-1236151
6/21/2005
#REF! D1 - Critical Development
#REF! P2 - No Workaround Production
1-1118111
6/8/2005
#REF! D1 - Critical Development
1-885731
5/18/2005
#REF! D1 - Critical Development
1-1271961
6/24/2005
#REF! P2 - No Workaround Production
1-1348191
7/5/2005
#REF! P3 - Workaround Avail Prod
279470
1-1421501
4/15/2005
7/14/2005
#REF! D1 - Critical Development
#REF! P2 - No Workaround Production
1-1501261
7/25/2005
#REF! P3 - Workaround Avail Prod
1-1501771
7/26/2005
#REF! P2 - No Workaround Production
1-997363
5/27/2005
#REF! D1 - Critical Development
1-1216021
6/20/2005
#REF! Request For Information
1-1421501
7/14/2005
#REF! P2 - No Workaround Production
1-1501261
7/25/2005
1-1645411
8/10/2005
1-1501771
7/26/2005
#REF! P3 - Workaround Avail Prod #REF! Request For Information #REF! P2 - No Workaround Production
1-1823041
8/23/2005
#REF! P2 - No Workaround Production
1-1590807
8/5/2005
#REF! P2 - No Workaround Production
1-1714521
8/16/2005
#REF! P2 - No Workaround Production
1-2086801
9/21/2005
#REF! D1 - Critical Development
1-663841
5/6/2005
#REF! D1 - Critical Development
1-2226911
10/3/2005
#REF! D3 - Important Development
1-2288731
10/7/2005
#REF! P1 - System Down Production
1-1642003
8/10/2005
#REF! P2 - No Workaround Production
1-1678745
8/15/2005
#REF! Request For Information
1-2355301
10/14/2005
1-2086821
9/21/2005
10/7/2005
#REF! D1 - Critical Development #REF! P2 - No Workaround Production #REF! P1 - System Down Production
1-2339853
10/14/2005
#REF! P2 - No Workaround Production
1-2322791
10/12/2005
#REF! D1 - Critical Development
1-1580131 1-1773901
8/3/2005 8/19/2005
#REF! P3 - Workaround Avail Prod #REF! P2 - No Workaround Production
1-2165331
9/28/2005
#REF! D1 - Critical Development
1-2136691
9/26/2005
#REF! P2 - No Workaround Production
1-2496541
10/22/2005
#REF! P2 - No Workaround Production
1-2174831
9/30/2005
#REF! Request For Information
1-2809711
11/10/2005
#REF! Request For Information
1-1324561
7/1/2005
#REF! P2 - No Workaround Production
1-1896251
8/29/2005
1-2915781
11/17/2005
#REF! D1 - Critical Development
1-2904873
11/17/2005
#REF! Request For Information
1-2886621
11/17/2005
1-3001641
11/25/2005
1-2898821
11/16/2005
#REF! P2 - No Workaround Production
#REF! D1 - Critical Development #REF! D1 - Critical Development #REF! D2 - High Development
1-627093
1-2576311
5/4/2005
10/27/2005
#REF! Request For Information
#REF! P2 - No Workaround Production
1-2339855
10/14/2005
#REF! P2 - No Workaround Production
1-2796451
11/8/2005
#REF! P2 - No Workaround Production
1-3215861
12/9/2005
#REF! Request For Information
1-2322321
1-2948681
1-2874111
10/11/2005
11/21/2005
11/14/2005
#REF! P2 - No Workaround Production
#REF! P2 - No Workaround Production
#REF! P2 - No Workaround Production
1-3042301
11/30/2005
#REF! D2 - High Development
1-2530561
10/25/2005
#REF! P2 - No Workaround Production
1-2924371
11/18/2005
#REF! P2 - No Workaround Production
1-3370161
12/22/2005
#REF! P2 - No Workaround Production
1-3745631
1-3201701
1-3585701
1-4351075
#REF! D2
12/8/2005
1/12/2006
2/10/2006
#REF! P2 - No Workaround Production
#REF! Request For Information
#REF! Request For Information
1-3586083
1/13/2006
#REF! P2 - No Workaround Production
1-2796413
11/8/2005
#REF! P2 - No Workaround Production
1-3185861
12/6/2005
#REF! P2 - No Workaround Production
1-3616281
3/16/2006
#REF! P3 - Workaround Avail Prod
1-5225411
#REF! P2 - No Workaround
1-4920551
3/7/2006
1-5431571
4/10/2006
#REF! P2 - No Workaround
#REF! RFI
1-5057981
1/17/2006
#REF! P2 - No Workaround
1-5709771
4/21/2006
#REF! P2 - No Workaround
1-5687711
4/20/2006
#REF! P2 - No Workaround
1-5372161
4/6/2006
#REF! P2 - No Workaround
1-5516791
4/17/2006
#REF! RFI
1-6411151
5/2/2006
#REF! RFI
1-22821731
6/5/2006
#REF! RFI
1-21198401
5/31/2006
#REF! RFI
1-25996601
6/13/2006
#REF! P3 - Workaround available
1-4642991
2/16/2006
#REF! Request For Information
1-22821731 1-27475611
6/5/2006 6/22/2006
#REF! Request For Information #REF! D1 - Critical Development
1-5987271
4/26/2006
#REF! P2 - No Workaround
1-56893691
7/19/2006
#REF! Request For Information
1-11553541
5/11/2006
#REF! P2 - No Workaround
1-75983955
8/3/2006
#REF! Request For Information
1-76331219
8/3/2006
#REF! Request For Information
1-78712521
8/14/2006
#REF! D1 - Critical Development
1-21143411
1-5586071
5/31/2006
4/19/2006
#REF! P3 - Workaround available
#REF! D3 - Important Development
1-82971091
8/30/2006
#REF! P2 - No Workaround
1-187079341
10/2/2006
#REF! P2 - No Workaround
1-86808201
9/7/2006
#REF! P2 - No Workaround Production
1-82438821
8/28/2006
#REF! P2 - No Workaround
1-17777781
5/24/2006
#REF! Request For Information
1-204152195
10/20/2006
#REF! P2 - No Workaround
1-204152191
10/20/2006
#REF! P2 - No Workaround
1-204688861
10/20/2006
#REF! P2 - No Workaround
1-212261181
10/24/2006
#REF! P3 - Workaround Avail Prod
1-273237361
2/6/07
Request For Information
1-272860411
2/2/07
Request For Information
1-271993641
1/29/07
P2 - No Workaround Production
1-271290011
1/25/07
Request For Information
1-262885629
12/19/06
Request For Information
1-272555761
2/1/07
P2 - No Workaround Production
1-270819051
1/23/07
1-251833543
11/13/06
1-250222391
11/9/06
P2 - No Workaround Production
1-258091811
12/1/06
Request For Information
1-257456881
11/29/06
Request For Information
1-257456861
11/29/06
Request For Information
1-254907526
11/22/06
Request For Information
1-247471253
11/6/06
1-247471231
11/6/06
1-212260901
10/24/06
1-204152101
10/20/06
1-186832721
10/2/06
Request For Information
1-180308841
9/26/06
Request For Information
1-142067609
9/21/06
Request For Information
1-142067605
9/21/06
1-142067601
9/21/06
1-131438261
9/20/06
1-93633711
9/11/06
P3 - Workaround Avail Prod P1 - System Down Production P3 - Workaround Avail Prod P2 - No Workaround Production
1-88204261
9/8/06
D2 - High Development
1-86807591
9/6/06
Request For Information
1-81529983
8/24/06
P2 - No Workaround Production
1-64909205
7/25/06
P2 - No Workaround Production
1-49456911
7/14/06
D2 - High Development
1-38484171
6/27/06
P1 - System Down Production
Request For Information P3 - Workaround Avail Prod
P2 - No Workaround Production D1 - Critical Development Request For Information P1 - System Down Production
1-27100811
6/21/06
Request For Information
1-26202861
6/15/06
Request For Information
1-26278421
6/15/06
Request For Information
1-26202355
6/14/06
P2 - No Workaround Production
1-26202353
6/14/06
1-26202351
6/14/06
1-26153689
6/14/06
P3 - Workaround Avail Prod Request For Information P3 - Workaround Avail Prod
1-22822081
6/6/06
P2 - No Workaround Production
1-21199051
6/1/06
P2 - No Workaround Production
1-17153191
5/22/06
Request For Information
1-14767731
5/17/06
Request For Information
1-11554041
5/12/06
P2 - No Workaround Production
1-6419595
5/1/06
P2 - No Workaround Production
1-6158541
4/28/06
P1 - System Down Production
1-6088664
4/27/06
P3 - Workaround Avail Prod
1-5991071
4/25/06
1-5987121
4/25/06
1-5580611
4/18/06
1-5458661
4/12/06
P2 - No Workaround Production Request For Information Request For Information P3 - Workaround Avail Prod
1-5436591
4/10/06
1-5358841
4/5/06
Request For Information
1-5296401
3/31/06
Request For Information
1-5235381
3/28/06
Request For Information
1-5194751
3/24/06
P2 - No Workaround Production
1-5167303
3/22/06
P2 - No Workaround Production
P2 - No Workaround Production
1-5148171
3/22/06
P2 - No Workaround Production
1-5124681
3/20/06
P2 - No Workaround Production
1-5124571
3/20/06
Request For Information
1-4821531
3/1/06
P2 - No Workaround Production
1-4764651
2/24/06
P2 - No Workaround Production
1-4707871
2/21/06
1-4300164
2/8/06
Request For Information Request For Information
1-4300161
2/8/06
Request For Information
1-4274051
2/6/06
P2 - No Workaround Production
1-3913341
2/3/06
P2 - No Workaround Production
1-3908411
2/3/06
P2 - No Workaround Production
1-3889731
2/1/06
Request For Information
1-3889701
2/1/06
Request For Information
1-3442671
1/1/06
Request For Information
1-2856153
11/14/05
D1 - Critical Development
1-2856151
11/14/05
Request For Information
1-2816811
11/11/05
D2 - High Development
1-1975811
9/9/05
1-1894510
8/31/05
1-1914081
8/31/05
P2 - No Workaround Production D3 - Important Development D2 - High Development
1-1659521
8/11/05
Request For Information
1-1552841
8/1/05
Request For Information
1-1504601
7/28/05
P2 - No Workaround Production
1-1301891
6/28/05
D2 - High Development
1-1194183
6/17/05
Request For Information
1-662731
5/6/05
D1 - Critical Development
277635
4/4/05
Request for Information
276443
3/25/05
273084
3/1/05
D1 - Critical Development
273074
3/1/05
D1 - Critical Development
270699
2/11/05
P3 - Workaround Avail Prod
270429
2/10/05
P2 - No Workaround Production
270396
2/10/05
P2 - No Workaround Production
270227
2/9/05
P2 - No Workaround Production
269829
2/7/05
P2 - No Workaround Production
268100
1/25/05
D2 - High Development
268076
1/25/05
P2 - No Workaround Production
267926
1/24/05
D2 - High Development
267733
1/24/05
266745
1/14/05
D3 - Important Development P2 - No Workaround Production
266740
1/14/05
P2 - No Workaround Production
266678
1/13/05
P3 - Workaround Avail Prod
266477
1/12/05
263747
12/17/04
P3 - Workaround Avail Prod D2 - High Development
261770
12/6/04
P2 - No Workaround Production
P3 - Workaround Avail Prod
261561
12/3/04
P3 - Workaround Avail Prod
260965
11/30/04
D3 - Important Development
260856
11/29/04
P2 - No Workaround Production
260122
11/22/04
D3 - Important Development
259904
11/19/04
D2 - High Development
259500
11/17/04
258015
11/7/04
D4 - Requires Info Development D2 - High Development
255824
10/25/04
253248
10/7/04
D1 - Critical Development
252608
10/1/04
P2 - No Workaround Production
252607
10/1/04
P2 - No Workaround Production
252188
9/30/04
D2 - High Development
251092
9/22/04
D2 - High Development
250809
9/21/04
P2 - No Workaround Production
249315
9/16/04
P3 - Workaround Avail Prod
247867
9/9/04
P4 - Requires Info Production
247848
9/8/04
D4 - Requires Info Development
247579
9/8/04
D4 - Requires Info Development
246483
8/31/04
D4 - Requires Info Development
245916
8/26/04
D2 - High Development
244233
8/16/04
D2 - High Development
244004
8/12/04
D2 - High Development
242083
7/30/04
D1 - Critical Development
P4 - Requires Info Production
241922
7/30/04
D2 - High Development
241912
7/29/04
D4 - Requires Info Development
241911
7/29/04
D4 - Requires Info Development
241232
7/26/04
P3 - Workaround Avail Prod
241231
7/26/04
P3 - Workaround Avail Prod
241095
7/26/04
D4 - Requires Info Development
240956
7/23/04
P3 - Workaround Avail Prod
240896
7/22/04
P3 - Workaround Avail Prod
240245
7/19/04
239990
7/16/04
239700
7/14/04
P3 - Workaround Avail Prod P2 - No Workaround Production P2 - No Workaround Production
239695
7/14/04
P2 - No Workaround Production
239517
7/13/04
P3 - Workaround Avail Prod
239456
7/13/04
239277
7/12/04
P3 - Workaround Avail Prod P3 - Workaround Avail Prod
239080
7/9/04
P3 - Workaround Avail Prod
238295
7/2/04
P3 - Workaround Avail Prod
238282
7/2/04
P2 - No Workaround Production
237782
6/29/04
P2 - No Workaround Production
237190
6/23/04
D2 - High Development
237168
6/23/04
P2 - No Workaround Production
237034
6/23/04
D2 - High Development
236819
6/21/04
P2 - No Workaround Production
236609
6/18/04
P2 - No Workaround Production
235414
6/10/04
D1 - Critical Development
235350
6/9/04
D1 - Critical Development
235202
6/8/04
P2 - No Workaround Production
235035
6/8/04
234705
6/4/04
234649
6/4/04
D4 - Requires Info Development P2 - No Workaround Production D1 - Critical Development
234529
6/3/04
P3 - Workaround Avail Prod
234486
6/3/04
D4 - Requires Info Development
233825
5/27/04
P3 - Workaround Avail Prod
233745
5/27/04
P3 - Workaround Avail Prod
233409
5/25/04
P3 - Workaround Avail Prod
232784
5/21/04
D2 - High Development
232514
5/19/04
232401
5/18/04
P2 - No Workaround Production D1 - Critical Development
232302
5/18/04
P3 - Workaround Avail Prod
232209
5/17/04
D4 - Requires Info Development
231559
5/14/04
D4 - Requires Info Development
231553
5/13/04
D1 - Critical Development
231453
5/13/04
D1 - Critical Development
230897
5/10/04
P2 - No Workaround Production
229161
4/27/04
P3 - Workaround Avail Prod
229042
4/26/04
P3 - Workaround Avail Prod
229015
4/26/04
P3 - Workaround Avail Prod
228866
4/26/04
D2 - High Development
228648
4/23/04
D3 - Important Development
228559
4/22/04
P3 - Workaround Avail Prod
228431
4/21/04
P2 - No Workaround Production
227705
4/16/04
P2 - No Workaround Production
227670
4/16/04
D2 - High Development
227499
4/15/04
D2 - High Development
227312
4/13/04
P2 - No Workaround Production
227054
4/11/04
D3 - Important Development
226651
4/7/04
D1 - Critical Development
226133
4/5/04
D3 - Important Development
226008
4/2/04
225966
4/1/04
225949
4/1/04
225903
4/1/04
P2 - No Workaround Production D4 - Requires Info Development P2 - No Workaround Production P2 - No Workaround Production
225212
3/29/04
D3 - Important Development
224761
3/24/04
P2 - No Workaround Production
223692
3/17/04
Request for Information
222794
3/11/04
D4 - Requires Info Development
222447
3/9/04
P3 - Workaround Avail Prod
222172
3/6/04
P2 - No Workaround Production
222157
3/5/04
P2 - No Workaround Production
222137
3/5/04
P2 - No Workaround Production
222067
3/5/04
P2 - No Workaround Production
222006
3/5/04
D3 - Important Development
221804
3/3/04
P2 - No Workaround Production
221803
3/3/04
P2 - No Workaround Production
221265
2/29/04
D4 - Requires Info Development
221069
2/27/04
D4 - Requires Info Development
220858
2/25/04
D4 - Requires Info Development
220235
2/20/04
P2 - No Workaround Production
220106
2/20/04
D3 - Important Development
219910
2/19/04
D3 - Important Development
219846
2/18/04
P2 - No Workaround Production
218325
2/6/04
217559
2/2/04
216988
1/28/04
P2 - No Workaround Production
216842
1/27/04
P4 - Requires Info Production
1-274443951
2/12/07
Request For Information
1-268686791
1/11/07
P2 - No Workaround Production
1-262885621
12/19/06
P2 - No Workaround Production P3 - Workaround Avail Prod
P3 - Workaround Avail Prod
1-4351071
2/10/2006
#REF! P3 - Workaround Avail Prod
1-288810471
3/19/2007
#REF! Request For Information
1-287043391
3/12/2007
#REF! P1 - Immediate Attention
1-288809655
3/16/2007
#REF! D2 - Normal Urgency
1-288809659
3/16/2007
#REF! D2 - Normal Urgency
1-288810481
3/19/2007
#REF! D1 - Immediate Attention
1-291874811
3/27/2007
#REF! D2 - Normal Urgency
1-272555901
2/1/2007
1-288236051
3/15/2007
#REF! D2 - Normal Urgency
1-290402601
3/20/2007
#REF! P1 - Immediate Attention
1-298017631
4/4/2007
1-274680051
2/13/2007
1-273494181
2/7/2007
#REF! P2 - No Workaround Production
1-273493511
2/6/2007
#REF! P3 - Workaround Avail Prod
#REF! D3 - Important Development
#REF! D3 - Low Urgency
#REF! P3 - Workaround Avail Prod
1-272532971
2/1/2007
#REF! P3 - Workaround Avail Prod
1-257348701
11/29/2006
1-255064151
11/27/2006
#REF! P2 - No Workaround Production #REF! P3 - Workaround Avail Prod
1-283161651
2/28/2007
#REF! Request For Information
1-276305841
2/20/2007
#REF! P1 - Immediate Attention
1-295805821
3/31/2007
#REF! P1 - Immediate Attention
1-204689211
10/23/2006
1-293989361
3/30/2007
#REF! D2 - Normal Urgency
1-308044893
4/16/2007
#REF! P1 - Immediate Attention
1-298017631
4/4/2007
#REF! D3 - Low Urgency
1-300644751
4/9/2007
#REF! P1 - Immediate Attention
1-309499681
4/17/2007
#REF! Request For Information
#REF! D2 - Normal Urgency
1-276357611
2/20/2007
#REF! P2 - Normal Urgency
1-299640943
4/6/2007
#REF! P2 - Normal Urgency
1-298748761
4/5/2007
#REF! P1 - Immediate Attention
1-276549481
2/21/2007
429
P2 - Normal Urgency
1-276306381
2/21/2007
429
P2 - Normal Urgency
1-290268841
3/20/2007
410
P2 - Normal Urgency
1-274743761
2/13/2007
435
P3 - Workaround Avail Prod
1-82031311
8/25/2006
557
P3 - Workaround Avail Prod
1-295223211
3/31/2007
401
1-317999731
5/2/2007
379
Request For Information P2 - Normal Urgency
1-317241701
5/2/2007 5/6/2007
379 376
P3 - Low Urgency
1-321682891
1-347930181
5/28/2007
361
P3 - Low Urgency
P3 - Low Urgency
1-346744161
5/25/2007
362
P3 - Low Urgency
1-346744161
6/1/2007
357
P2 - Normal Urgency
343
P2 - Normal Urgency
1-362649421
6/21/2007
1-343027731
5/23/2007
364
P3 - Low Urgency
1-380622801
7/3/2007
335
P2 - Normal Urgency
1-380775191
7/3/2007
335
D2 - Normal Urgency
326
P1 - Immediate Attention
319
P2 - Normal Urgency
316
D2 - Normal Urgency
1-373142471
1-409252047
1-414232921
7/16/2007
7/25/2007
7/30/2007
1-407928331
7/24/2007
320
P2 - Normal Urgency
1-403457161
7/19/2007
323
P2 - Normal Urgency
1-291874845
3/23/2007
407
P1 - Immediate Attention
1-290872491
3/23/2007
407
Request For Information
1-288530671
3/15/2007
413
P1 - Immediate Attention
1-283630851
3/2/2007
422
1-350711401
5/21/2007
366
P2 - Normal Urgency
D3 - Low Urgency
1-423294371
8/7/2007
310
P3 - Low Urgency
1-403457161
7/19/2007
323
P2 - Normal Urgency
1-354854901
6/13/2007
349
P2 - Normal Urgency
1-295805859
3/31/2007
401
D3 - Low Urgency
1-341325671
5/21/2007
366
P1 - Immediate Attention
1-423294371
8/7/2007
310
P3 - Low Urgency
1-440206461
8/23/2007
298
Request For Information
1-450482691
9/4/2007
290
P2 - Normal Urgency
1-411130631
7/27/2007
317
P2 - Normal Urgency
1-433662623
8/16/2007
303
D2 - Normal Urgency
1-447178111
8/30/2007
293
P1 - Immediate Attention
1-373142471
6/29/2007
#REF!
P3 - Low Urgency
1-449850491
9/4/2007
#REF!
P2 - Normal Urgency
1-459262471
9/14/2007
282
S3 - Major
1-458595721 9/13/2007
283
P1 - Immediate Attention
300
D2 - Normal Urgency
1-438062613
8/21/2007
1-360319001
6/19/2007
345
S4 - Minor
1-450499821
9/4/2007
290
P2 - Normal Urgency
1-452579611
9/5/2007
289
P2 - Normal Urgency
1-456712761
9/11/2007
285
Request For Information
1-459835751
9/16/2007
281
S3 - Major
1-462864621
9/18/2007
280
S2 - Core Function Inoperative
1-466246861
9/21/2007
277
S3 - Major
1-440760351
8/23/2007
298
P3 - Low Urgency
1-93633715
9/11/2006
546
P3 - Workaround Avail Prod
1-459262351
9/14/2007
282
S3 - Major
10/11/2007 263
S4 - Minor
1-497211941
1-458913155
9/14/2007
282
Request For Information
1-344053701
5/23/2007
364
P2 - Normal Urgency
1-486267241
10/4/2007
268
S2 -Core Function Inoperative
1-472585051
9/25/2007
275
D1 - Immediate Attention
1-499178371
10/12/2007
262
S4 - Minor
1-518423611
10/23/2007
255
S3 - Major
1-492151621
10/8/2007
266
S4 - Minor
1-402940871 7/19/2007
323
P3 - Low Urgency
1-474874291
273
S4 - Minor
9/27/2007
1-491113291
10/8/2007
266
S4 - Minor
1-471871513
9/24/2007
1
S3 - Major
1-520374593
10/25/2007
#REF!
S3 - Major
1-511677701
1-523655921
10/19/2007
11/7/2007
#REF!
S4 - Minor
#REF!
S4 - Minor
1-352462981 6/7/2007
#REF!
P3 - Low Urgency
1-521388031 10/29/2007
251
S3 - Major
1-491113201 10/7/2007 L3 issue
266
S3 - Major
1-476125391 9/27/2007
273
P1 - Immediate Attention
1-522881971 11/5/2007
246
S3 - Major
1-354854901 6/13/2007
349
P2 - Normal Urgency
1-527432511
230
S3 - Major
9/12/2007
284
P2 - Normal Urgency
1-523473181 11/7/2007
244
S3 - Major
1457759141
11/27/2007
1-291062481 3/23/2007
407
D1 - Immediate Attention
1-511799781 10/19/2007
257
S4 - Minor
1-526999131
11/26/2007
231
P1 - Immediate Attention
1-528689930
12/3/2007
226
P1 - Immediate Attention
1-530094141
12/9/2007
221
P2 - Normal Urgency
1-527783060
11/28/2007
229
S3 - Major
1-503610301 10/15/2007
261
S3 - Major
1-526573431 11/21/2007
234
S3 - Major
1-327173331 5/10/2007
373
P2 - Normal Urgency
1-528659671
12/3/2007
226
S2 - Core Function Inoperative
1-408316591 7/25/2007
319
P3 - Low Urgency
1-532716871 12/21/2007
212
S3 - Major
1-487669281 10/5/2007
267
S4 - Minor
1-530985111 12/12/2007
219
S4 - Minor
1-533608271 12/27/2007
208
S3 - Major
1-526286431 11/20/2007
235
S3 - Major
1-540071911 1/28/2008
186
S3 - Major
1-537796041 1/17/2008
193
S3 - Major
1-530985401 12/12/2007
219
S3 - Major
1-537114411 1/15/2008
195
S3 - Major
1-542115271 2/6/2008
179
S3 - Major
1-533608331 12/27/2007
208
S3 - Major
1-546222261 2/21/2008
168
S3 - Major
1-537796821 1/18/2008
192
S4 - Minor
1-548022861 2/29/2008
162
S2 - Core Function Inoperative
1-548022821 2/29/2008
162
S3 - Major
1-550033291 3/10/2008
156
S3 - Major
1-548022741 2/29/08
162
S2 - Core Function Inoperative
1-550187251 3/10/2008
156
S4 - Minor
1-552771191 3/18/2008
150
S3 - Major
1-544946771 2/19/08
170
S3 - Major
1-548837421 3/4/08
160
S3 - Major
1-550983431 3/12/08
154
S3 - Major
1-549641081 3/6/2008
158
S3 - Major
1-550983691 3/13/08
153
S3 - Major
1-553814551 3/21/08
147
S3 - Major
1-550730821 3/11/08
155
S3 - Major
1-548022831 2/29/08
162
S4 - Minor
1-552771591 3/19/08
149
S3 - Major
1-552015722 3/17/08
151
S2 - Core Function Inoperative
1-556698481 4/2/2008
139
S3 - Major
1-556336711 4/1/08
140
S3 - Major
1-558980445 4/10/2008
133
S3 - Major
1-554781571 3/26/2008
144
S3 - Major
1-560054101 4/15/2008
130
S3 - Major
1-555822388 3/31/08
141
S3 - Major
1-562067105
124
S3 - Major
4/23/2008
1-561521241 4/22/08
125
S2 - Core Function Inoperative
1-561212931 4/21/08
126
S3 - Major
1-562062331 4/23/2008
124
S3 - Major
1-561836741 4/23/08
124
S4 - Minor
1-558579281 4/9/2008
134
S3 - Major
1-563542061 4/29/08
120
S2 - Core Function Inoperative
1-560712201 4/17/2008
128
S3 - Major
1-558579285 4/9/2008
134
S3 - Major
1-561835961 4/22/2008
125
S3 - Major
1-566636141 5/12/2008
111
S3 - Major
1-566636150 5/12/2008
111
S3 - Major
1-567466585 5/15/2008
108
S3 - Major
1-567466589 5/15/2008
108
S3 - Major
1-567974783 5/19/2008
106
S3 - Major
1-566985771 5/14/08
109
S3 - Major
1-567466581 5/15/2008
108
S3 - Major
1-566636131 5/12/2008
111
S3 - Major
1-566985301 5/14/2008
109
S4 - Minor
1-571983531 06/03/08
95
S3 - Major
1-571983683 06/04/08
94
S4 - Minor
1-535490581 01/09/08
199
S4 - Minor
1-566966190 05/13/08
110
S3 - Major
1-567974787 05/19/08
106
S3 - Major
1-572331321 06/05/08
93
S3 - Major
1-570742211 05/29/08
98
S3 - Major
1-560519921 04/17/08
128
S4 - Minor
1-567535731 05/16/08
107
S3 - Major
1-571983539 06/04/08
94
S2 - Core Function Inoperative
1-571661571 06/03/08
95
S3 - Major
1-571861811 06/03/08
95
S3 - Major
1-572331325 06/05/08
93
S3 - Major
1-575868371 06/18/08
84
S3 - Major
1-574196231 06/12/08
88
S3 - Major
1-574192561 06/12/08
88
S3 - Major
1-574595151 06/12/08
88
S3 - Major
1-572246591 06/04/08
94
S3 - Major
1-576063581 6/18/08
84
S3 - Major
1-577358621 06/24/08
80
S3 - Major
1-561396631 04/21/08
126
S3 - Major
1-579258489 7/1/08
75
S2 - Core Function Inoperative
1-577162711 06/23/08
81
S3 - Major
1-579338691 7/1/08
75
S3 - Major
1-579267401 7/1/08
75
S3 - Major
1-578418111 06/27/08
77
S4 - Minor
1-577921821 06/25/08
79
S3 - Major
1-577414537 06/24/08
80
S3 - Major
1-572331431 06/05/08
93
S3 - Major
1-534063731 01/02/08
204
S2 - Core Function Inoperative
1-579267401 7/1/08
75
S3 - Major
1-566284931 05/11/08
111
S3 - Major
1-577334121 06/23/08
81
S4 - Minor
1-579338704 07/01/08
75
S3 - Major
1-580539651 07/08/08
70
S3 - Major
1-581114161 07/09/08
69
S3 - Major
1-577937631 06/25/08
79
S3 - Major
1-567034685 5/14/2008
109
S3 - Major
1-572584521 6/6/2008
92
S2 - Core Function Inoperative
1-579258481 07/01/08
75
S3 - Major
1-576061671 06/18/08
84
S2 - Core Function Inoperative
1-566966181 05/13/08
110
S4 - Minor
1-567034681 05/14/08
109
S3 - Major
1-578419941 06/27/08
77
S2 - Core Function Inoperative
1-575515411 06/17/08
85
S3 - Major
1-579544771 07/02/08
74
S3 - Major
1-586479231
53
P2 - Normal Urgency
7/31/2008 8:08
1-587721261 8/5/2008
50
S3 - Major
1-587829981 8/5/2008
50
S3 - Major
1-589425071 8/12/2008
45
S3 - Major
1-589516697 8/12/2008
45
P2 - Normal Urgency
1-584736101 7/24/2008
58
S3 - Major
1-589291761
8/12/2008
45
P1 - Immediate Attention
1-592432981
8/25/2008
36
S3 - Major
1-583851381
7/22/2008 0:00
60
P1 - Immediate Attention
1-593815963
8/28/2008
33
S3 - Major
1-583733733
7/21/2008
61
P1 - Immediate Attention
1-572331329 6/5/2008
93
S3 - Major
1-597694161
9/12/2008
22
S3 - Major
1-597694173
9/12/2008
22
S3 - Major
1-598900571
9/17/2008
19
S3 - Major
Analysis - aribasystem user having trouble logging in.
AA
Sonu
Timeout issue
ACM
Siva
SSO integration with SSL are getting Proxy errors
AES
Siva
How to configure for incremental Data load: IncrementalParams = { Interval = 10; Type = Days;};
AA
Shantanu
Getting error "./server811_hpux32.bin: ./server811_hpux32.bin: cannot execute binary file" when trying to run the ADE 4.4 sp7 installer on Solaris 9.
ADE
Bob
Cannot Pull Buyer8.0 Invoicing Data into AA3.1
AA
Bob/Shantanu
MyTasks overload issue
ACM
Siva
Fail to load Contract Document
ACM
Siva/Mohan
Date Timezone Issue
ACM
Siva
If an Eform contains a longString, get an Oracle error when withdrawing it.
ACM
Mohan
Effective date formate questions
ACM
Siva
Cannot copy sub folder reports to personal folder
AA
Peter
Permission issue
ACM
Siva
Import Contract Documents
ACM
Siva
Contract Import Issue
ACM
Mohan
IE error encountered while creating AA report AA
Oanh
Parent Agreement Search not returning any results
ACM
Mohan
Changes made to the fixed date range filter get reverted back to default when copying a report
AA
Peter
Email issue
ACM
Siva
Delegate Email issue
ACM
Siva
Data loading - ACM: full load is not pulling the AA entire data for vector fields
Siva
How to customize export location from ADE to ADE/AA AA
Peter
Changes made to the fixed date range filter get reverted back to default when copying a report
AA
Peter
Email issue
ACM
Siva
ACM Team member E-mail issue
ACM
Siva
Delegate Email issue
ACM
Siva
Display option not working with Lowest level hierarchy
AA
Peter
ADE: Can't apply 76000 rows to memory store,
ADE
Shantanu
Discrepancy Results when export reports at Head Level or Detail Level
AA
Peter
Selecting the Contracts in Draft status from Contract Search gives Null pointer Exception
ACM
Rajesh
ACM Contract Search -- Group By doesn't work
ACM
Rajesh
Moving Keywords field in Search Projects screen
ACM
Rajesh
Problem in installing SP10 upgrade
ACM
Rajesh
Commodization Resolver process errored out
ADE
Shantanu
Default Item List Name for Supplier data while importing from Analysis Server
ADE
Shantanu
System throws ClassCastException when try to edit the template.
ACM
Rajesh
Turning off all email notifications from Preferences
ACM
Rajesh
Problem in installing SP10 upgrade
AES
Rajesh
Currency not appearing in UI
ACM
Rajesh
1. How Sourcing Authorized role assigned to ACM a new user automatically and how to disable this role from getting assigned automatically.
Rajesh
2. How to disable 'Search Contracts' link for users not having 'Create Contract' link, without affecting their ability to search on projects.
Delete Hierarchy
AA
Peter
ApprovalTasks are stuck in Submitted stage
ACM
Rajesh
Done button in Ariba Management warning Screen is not working.
ACM
Rajesh
Setting TasksMaxResultRows value to 150 and above causes performance issues
ACM
Rajesh
Project owner of the contract workspace
ACM
Rajesh
Ian
How long the Completed Tasks remain in My Tasks folder.
ACM
Rajesh
Ian
Documents for Knowledge management project
ACM
Rajesh
Gu
JDBC connection error
ACM
Rajesh
Error when exporting Analysis Report
AA
Emails are not being sent out from Sourcing because cannot connect to SMTP host
AES
Request for Contract workbench status details ACW
Login page vulnerable to cross-site-scripting ACM
Rajesh
Thiago
Rajesh
Ian
Bob
Security issues
AES
Rajesh
Maurius
security vulnerabilty report
AES
Sajish
Maurius
Search functionality in ACM
ACM
Siva
Ian
Unable to remove the previous versions of AA Contract Workspaces that were already pulled into Analysis.
Sandhya
Shirley
Duplicate email gets sent to Manually added parallel approver.
ACM
Rajesh
Ian
The Custom TaskApproval email is not being sent to the Delegate.
ACM
Rajesh
Thiago
Toggle Currency functionality questions and request for documentation
ACM
Sandhya
Ian
Emails in Production with reminders that tasks ACM are overdue are sent as often as 2 times a day or sometime not for 4 days and sometimes every 36 hours.
Rajesh
Grace
Problems with loading Multi-Value fields
AA
Kishore
Janey
Contract Require Review email issue
ACM
Rajesh
Grace
Problem with display of Charts on Reports
AA
Rajesh
Janey
Supplier Search in Parent Agreement chooser ACM under Contracts search gives exception
Rajesh
Grace
Performance issue - Taking more time while creating Sourcing Project
ACM
Rajesh
Grace
Contract review emails formatting issue
ACM
Sandhya
Ian
Search and My Tasks Time are taking longer after installing SP10e
ACM
Rajesh
Grace
Tasks belonging to a Cancelled contract workspace remain in My Tasks
ACW
Rajesh
Gu
Email reminders for Approvers
ACM
Rajesh
Gu
Supplier Login
AES
Rajesh
Justin
Money fields always appear in USD
ACM
Rajesh
Ian
Slow response and Database connection pool ACM size exceeded
Rajesh
Grace
SPM Project validation error on BeginDate
ACM
Sandhya
Grace
FieldChangeByUser event not being fired properly
ACM
Sandhya
Roopa
Deactivating user from Sourcing
AES
Rajesh
Vasu
CPU utilization
ACM
Rajesh
Grace
TransactionData
ACM
Rajesh
Thiago
Analysis Data Load Performance
AA
Sandhya
Shirley Lam
Baseid not found error when running ScheduledTask
ACM
Sandhya
Janey
Inspector usage (password)
ACM
Rajesh
Roopa
Performance Issue in ACM while editing ACM Sourcing project, contracts and Searching for users
Rajesh
Grace
Questions related to Performance issue
Rajesh
Thiago
ACM
Is it possible to use a different URL for Supplier logins?
AES
Rajesh
Justin
Windows XP SP2, Office SP3 and Active X updates to XP SP2
All
Rajesh
Thiago
SR 1-21198401-Change Password functionality
AES
Rajesh
Rinu
Attaching a document in Items section of an Rfx event
AES
Rajesh
Lee
Secure communication between web and app ACM
Rajesh
Grace
Windows XP SP2, Office SP3 and Active X updates to XP SP2
ACM
Rajesh
Thiago
Unable to export Report to Excel
AA
Rajesh
Janey
ACM down in Production
ACM
Rajesh
Thiago
Connection Pool Testing
ACM
Rajesh
Gu
BaseId not found errors
ACM
Rajesh
Roopa
Sourcing 4.4
AES
Rajesh
Lee
Sourcing upgrade and ACM/ACW/AA compatibility question
AES
Rajesh
Rinu
Compact view in contracts created from Sourcing Project
ACM
Rajesh
Roopa
New user logs in to Sourcing home by default AES
Rajesh
Ian
Desktop File Sync
Rajesh
Roopa
ACM
Sourcing email for reducing RFX time
AES
Rajesh
Lee
UpdateFreeTextSearchIndexTask causes large ACM queries that eats up server Resources
Allan/Lalaine
Sivaram
LastModified Date for ACM Project Does Not Update Always
ACM
Shantanu c/o Lalaine
Thiago de Araujo
Performance issue - long run queries
ACM
Rajesh transferred to Lalaine
Grace
Questions regarding SSO
ACM
Rajesh
Nusrat
Keyword Search was slow in Project, Document and Contract
ACM
Allan
Grace
Document Search by Owner is slow, it ACM includes Owner and Creation Date, Document Title, Owner and Project Type of Category Knowledge
Allan
Grace
Project Title not included on email sent for Delegate Approvals
Allan
Rpasari
Excel is abending when a user tries to export AA a large report
Allan
Naveen
Does Buyer use Java Applets?
Buyer
Larry Markowitz
Applets & Java 1.5.0_06
Buyer
Allan Caballero
Error when approving CatalogApprovable
Buyer
Allan Caballero
Email Approval Question
Buyer
Larry Markowitz
DST Patch
Buyer
Kerry Jo Berger
ACM
Critical DST Patching Information
Buyer
Allan Caballero
Determining Cause for Performance Problems Buyer
Larry Markowitz
Inquiry: Maximum Number of IR Line Items for UI Processing
Buyer
Allan Caballero
Production slowness
Buyer
Allan Caballero
Maximum Limit for Invoice Line Items
Buyer
Kerry Jo Berger
Release Order number is R0 (R-zero)
Buyer
Allan Caballero
Inquiry about Support Case #278474 and its related defect no. and fix request
Buyer
Allan Caballero
Sun's JDK DST Patch
Buyer
Allan Caballero
User punches out to a catalog, but cannot go Buyer back to ePurchase. Infield CheckMetaError Buyer
Allan Caballero
Request a Detailed Listing of all JPMorganChase service requests
Buyer
Kerry Jo Berger
System Performance is extremely slow
Buyer
Kerry Jo Berger
From Email Address
Buyer
Kerry Jo Berger
Custom code is created to default the BillTo address is overrridden by out of the box BillingAddress defaulting process
Buyer
Allan Caballero
Request for a listing of all cases for this environment
Buyer
Kerry Jo Berger
Can the database password be encrypted when updating configuration file No Emails are getting sent from application
Buyer
Kerry Jo Berger
Buyer
Kerry Jo Berger
Manually added approvers can't see MAR in ApprovalRequest queue Taiwan email approvals failing
Buyer
Michael Schneidler
Buyer
Michael Schneidler
database attribute whne defining classes
Buyer
Allan Caballero
Allan Caballero
How to differentiate production data from UAT Buyer data
Kerry Jo Berger
Currency Precision settings
Buyer
Michael Schneidler
Change Order failing on switch of OrderMethod from Email to URL
Buyer
Michael Schneidler
Question about Requisition and ReqLI comments
Buyer
Michael Schneidler
FileInvoiceLoader Failure - Commit problems
Buyer
Michael Schneidler
Invoice limitation against PO
Buyer
Kerry Jo Berger
mass approve on Requisitions allows release orders that exceed the maximum commitment on MAs
Buyer
Michael Schneidler
2007 Daylight Savings Time Change
Buyer
Kerry Jo Berger
Why is PO split transaction amounts different Buyer than Req split amounts?
Michael Schneidler
Requisitions with null SupplierPartNumber are Buyer stuck in Ordering Are Currency Conversion Rates Needed Both Buyer Ways? PO with zero item value. Buyer
Michael Schneidler
Number of user sessions
Buyer
Kerry Jo Berger
No Response from Server
Buyer
Kerry Jo Berger
Solaris Version/Patches workable to Ariba Buyer 8
Buyer
Allan Caballero
Invoicing questions
Buyer
Allan Caballero
Ariba Buyer is running extremely slowly.
Buyer
Kerry Jo Berger
ScheduleTask and Metrics Error
Buyer
Kerry Jo Berger
Number of Failed Durables Events are growing very fast and not clearing up
Buyer
Kerry Jo Berger
Last night Node 15 Hung after running the None.Task.Reindexcatalogs.
Buyer
Kerry Jo Berger
Catalog Index Problem
Buyer
Kerry Jo Berger
Approval emails not displaying item description Request for report
Buyer
Allan Caballero
Buyer
Kerry Jo Berger
High Server Utilization
Buyer
Kerry Jo Berger
Storing Supplier-Provided Timezone in Buyer
Buyer
Michael Schneidler
Ariba Buyer 8.0 in Windows XP
Buyer
Allan Caballero
ValueLimit of 10,000,000.01 cannot be deleted from Approval Objects
Buyer
Allan Caballero
Issue regarding ClassificationCodeAux and IsAdHoc
Buyer
Allan Caballero
Failed Durables continue to fail
Buyer
Michael Schneidler
Lotus Notes 6.x email approvals fail
Buyer
Michael Schneidler
Michael Schneidler Michael Schneidler
OrderRecipient Object
Buyer
Kerry Jo Berger
Server slows down for 5-10 mins
Buyer
Michael Schneidler
Log file warning regarding Sourcing status (Approving)
Buyer
Michael Schneidler
Error when view null Address in change history
Buyer
Allan Caballero
Assert failed: Cannot put null value into LRUHashtable Thread: Message Delivery Thread {
Buyer
Kerry Jo Berger
Mass Approving IRs
Buyer
Allan Caballero
Denied Approvables still showing up on the Approve request page.
Buyer
Allan Caballero
Ariba OK button not displaying correct label.
Buyer
Allan Caballero
INACTIVE User shown with "Active" field=true Buyer
Michael Schneidler
Catalog Index Problem
Buyer
Kerry Jo Berger
Catalog Index Problem
Buyer
Kerry Jo Berger
Checkmeta errors for inherited Fields at the 2nd level inheritance
Buyer
Allan Caballero
JavaMemoryMax
Buyer
Allan Caballero
Error Message displayed upon clicking Accept Buyer button
Allan Caballero
PROBLEM : java.lang.ClassCastException: Buyer java.lang.String is displayed when viewing the summary page of an eform after submitting the eform.
Allan Caballero
java.lang.ClassCastException: Buyer java.lang.String is displayed when viewing the summary page of an eform after submitting the eform.
Allan Caballero
SplitAccounting becomes greater than 100% when fields are added to a file. IsAdHoc field on PO LIne Item has conflicting values Punchout shopping cart getting split into 2 orders - buyer defect? Passing data from an external application punching into Ariba Buyer.
Buyer
Allan Caballero
Buyer
Allan Caballero
Buyer
Douglas Hall
Buyer
Allan Caballero
Large cxml11.blob files in the ariba directory
Buyer
Kerry Jo Berger
Percentage Tolerance
Buyer
Allan Caballero
Email Approvals Not working & stack trace
Buyer
Bob Hayes
SFTP
Buyer
Allan Caballero
Requisition stuck in ordering Status
Buyer
Allan Caballero
Protocol Error -- ORA-17401 -- Pulling Data from Buyer 8.0 into Analysis 3.1
Buyer
Bob Hayes
Breaking down text fields
Buyer
Oscar Navata, Jr.
Infinite Loop in isInWizard() (could be Defect Buyer ID 141869)
Bob Hayes
Conditions being checked when matching data Buyer in the PO and POLineitem during Invoice Loading
Lalaine Tangonan
Improper cxml loading of street extrinsic field Buyer
Ryan Ballesteros
Items displayed in random order when end Buyer user explores catalog for a specific commodity
Phil Ardaugh
ReindexCatalog task is stuck
Bob Hayes
Buyer
Preparer's Cost center being used on Buyer requisition for Requester with no default cost center
Allan Caballero
Requisition with null requester, name
Buyer
Bob Hayes
PRs getting struck in pending status
Buyer
Balaji Vankadara*INACTI VE*
Supplier Location not populated on mass edit Buyer
John Erwin del Rosario
Coredump on Production Server
Bob Hayes
Buyer
FailedDurableEmails Scheduled Task Deleting Buyer attached file once send
Ryan Ballesteros
Improper cxml loading of street extrinsic field Buyer
Ryan Ballesteros
PRs getting struck in Approved State
Buyer
Balaji Vankadara*INACTI VE*
Objects Out of Date Error
Buyer
Balaji Vankadara*INACTI VE*
Denied Requisition by parallel approver is then approved by another approver
Buyer
Michael Schneidler
??? found for value of extrinsics and Kanji characters in XML output java.lang.NullPointerException encountered when value for Price field is set to null for catalog items added in a Requisition
Buyer
Michael Schneidler
Buyer
Lalaine Tangonan
ClassCastException when timing out an approver with a watcher of type "ApproverList"
Buyer
Bob Hayes
Requisitions stuck in Approved when li.Description.SupplierPartNumber is NULL
Buyer
Bob Hayes
Hong Kong Locale Clarification
Buyer
Ryan Ballesteros
Frequent "Connection reset by peer" exceptions
Buyer
Bob Hayes
String not to set to null (even if the null value Buyer is assigned in the CSV file) after running an integration event
Lalaine Tangonan
Duplicates on Vectors
Buyer
Oscar Navata, Jr.
Visibility of Fields in Chooser Group
Buyer
Ryan Ballesteros
Visibility of fields in Requisition Header
Buyer
John Erwin del Rosario
Invoice Accumulators for Non-Versioned Change Orders
Buyer
Michael McLatcher
Error accessing the Invoice Reconciliation links in the UI
Buyer
Bob Hayes
Problems with the email approval - NPEs in email headers
Buyer
Alex Vruvides *INACTIVE*
Problems with the email approval - NPEs in Buyer email headers: at ariba.util.net.RFC822Header.parse(RFC822He ader.java:68)
Alex Vruvides *INACTIVE*
Add Edit Button in Ordered Requisition
Buyer
Ryan Ballesteros
Error encountered when viewing the PO
Buyer
Lalaine Tangonan
The CommodityImportMapPull file channel integration event is not removing old mappings
Buyer
Alex Vruvides *INACTIVE*
Mass Edit Changes do not always get applied Buyer
Alex Vruvides *INACTIVE*
PO Quantity Exception
Buyer
Joven Fontanilla
ARFImage Controller
Buyer
John Erwin del Rosario
Special Characters In Query
Buyer
John Erwin del Rosario
Notification Mails
Buyer
Joven Fontanilla
Cannot map locale en_US to a Language error Buyer
John Erwin del Rosario
Invoice Reconciliation to Approval Transition problem
Buyer
Oscar Navata, Jr.
Do not notify/email the Requester for PCard Charge Reconciliation (PCCR) when fully Approved
Buyer
Ryan Ballesteros
Watcher approvers
Buyer
Joven Fontanilla
Search Query Problem
Buyer
Oscar Navata, Jr.
UI Labels
Buyer
Joven Fontanilla
UI Labels
Buyer
Joven Fontanilla
Was the defect 119779 ever resolved in 8.0?
Buyer
Alex Vruvides *INACTIVE*
Issues with Using the SortedByKey
Buyer
Alex Vruvides *INACTIVE*
HideLabel in html
Buyer
Rosanah Camacho
Users getting array out of bounds exceptions Buyer while saving requisitions
Alex Vruvides *INACTIVE*
When users view the catalog by supplier some are getting correctly aggregate counts by supplier while others are getting incorrect counts
Buyer
Alex Vruvides *INACTIVE*
ArchiveApprovables task does not take the approvable class into account and is slow Force Cancel button does not work as expected in version 8.0: defect 106475 Bringing up the user chooser or any chooser with a lot of data takes a long time
Buyer
Alex Vruvides *INACTIVE* Alex Vruvides *INACTIVE* Alex Vruvides *INACTIVE*
User cannot submit an changed requisition
Buyer
Alex Vruvides *INACTIVE*
Is there a property to stop the automatic lower case conversion of a string field during a search?
Buyer
Alex Vruvides *INACTIVE*
Is there a way to add an index to a partioned Buyer field through am? Wrong error message when approver tries to Buyer approve req with inactive preparer
Alex Vruvides *INACTIVE* Alex Vruvides *INACTIVE*
How can we redirect users to an error page when Analysis does not respond
Buyer
Alex Vruvides *INACTIVE*
Getting a warning message at least 20,000 times at day in the log
Buyer
Alex Vruvides *INACTIVE*
Server stopped responding this morning and had to be rebooted
Buyer
Alex Vruvides *INACTIVE*
No graceful handling of bad db connection errors
Buyer
Alex Vruvides *INACTIVE*
integration postload
Buyer
Joven Fontanilla
Buyer Buyer
The contents of the Invoice Tab on a PO takes Buyer 6 minutes to display
Alex Vruvides *INACTIVE*
Amount Variance exceptions not showing a single currency
John Erwin del Rosario
Buyer
Business Rules have trouble scoping variables Buyer for different threads during reconciliation
Alex Vruvides *INACTIVE*
Approvers getting object out of date errors while saving a requisition
Buyer
Alex Vruvides *INACTIVE*
Customizing Personal Information page
Buyer
John Erwin del Rosario
Problem Enabling Types on UAT, Stopping Us Buyer from Moving code, HFP to prod
Alex Vruvides *INACTIVE*
Slow Query Performance: clicking the Contract link on the swoosh page. It takes over 20 seconds to execute.
Buyer
Alex Vruvides *INACTIVE*
invoices without line items
Buyer
Joven Fontanilla
Problems with inter node caching
Buyer
Deny comments
Buyer
Alex Vruvides *INACTIVE* John Erwin del Rosario
ReindexCatalogsTask still indicates it is running but the indexes have been built for almost a day
Buyer
Alex Vruvides *INACTIVE*
Comments on Email notifications
Buyer
Joven Fontanilla
Catallog Subscription Stuck in Waiting for Approval State
Buyer
Alex Vruvides *INACTIVE*
Users getting objects out of date exception after a Punchout session
Buyer
Alex Vruvides *INACTIVE*
Is there a plan to have Buyer remember the user's choice for the sort order and the sort direction for Invoice Reconciliation and other approvables
Buyer
Alex Vruvides *INACTIVE*
Classifying catalog items as punch out during Buyer re-index If the SendInvoiceStatusUpdate process fails Buyer is it ever retried? Field Release 2.0 causing problems when Buyer Matching Invoice Against MA
John Erwin del Rosario Alex Vruvides *INACTIVE* Jolito Dumadag *INACTIVE*
A previously deleted supplier location does not link back to the supplier
Buyer
Alex Vruvides *INACTIVE*
deleting requisitions
Buyer
Joven Fontanilla
User Addresses
Buyer
Joven Fontanilla
Weblogic Certificate expired
Buyer
Joven Fontanilla
Cannot start node manager getting "certificate expired" messages
Buyer
Alex Vruvides *INACTIVE*
Running into a union limit problem when exporting data through the file channel
Buyer
Alex Vruvides *INACTIVE*
Limitation Querying Views from AQL
Buyer
Alex Vruvides *INACTIVE*
The SupplierLocationCheck does not validate all supplier locations
Buyer
Alex Vruvides *INACTIVE*
Need explanation for the attached stack trace Buyer
Alex Vruvides *INACTIVE*
wrong focus on seach screen
Buyer
Joven Fontanilla
Problem on Setting Group Fields Ranking
Buyer
Paulo Jherome Manalo
Approvable Notification Preferences for new Approvable does not display name of approvable
Buyer
Alex Vruvides *INACTIVE*
customer is requesting a valid invoice exception to help identify when an invoice is against a cancelled PO
Buyer
Alex Vruvides *INACTIVE*
Node16 is down because of OutOfMemory error not necessarily related to invoicing
Buyer
Alex Vruvides *INACTIVE*
Case 219910: Editability of comments
Buyer
John Erwin del Rosario
Hotfix 10 Errors-CatalogReportingEntryTab does not exist
Buyer
John Erwin del Rosario
HFP10 is missing fixes for 2 defect the release Buyer notes list as fixed
Alex Vruvides *INACTIVE*
CSV File Loads
Buyer
Ryan Ballesteros
Getting same error message as in Case 217514 after installing 8.0 HFP10
Buyer
Alex Vruvides *INACTIVE*
Cannot select Currency after a page is ForceRefreshed
Buyer
Ryan Ballesteros
Consolidated Notifications Taking over 8 hours Buyer to run Approver email text Buyer
Alex Vruvides *INACTIVE* Joven Fontanilla
83 Invoices stuck in Loaded Status but no entries in DurableEvent What should be the default value for PunchOutSetupExtrinsicsClass in 8.0?
Buyer
Alex Vruvides *INACTIVE* Alex Vruvides *INACTIVE*
How to override components (.awl files)
Buyer
Jolito Dumadag *INACTIVE*
Reports taking a very long time to run
Buyer
Alex Vruvides *INACTIVE*
JP Morgan Chase & Co. :Escalation Reports
Buyer
Linda Lizarraga
Adding Approval Nodes
Buyer
Aldrin Cantos
Documenting the nestedTransactionBegin errors on JPMC's production system
Buyer
Alex Vruvides *INACTIVE*
New OutOfMemory execption
Buyer
Alex Vruvides *INACTIVE*
Requisitions stuck in Approved status - no entries in DurableEvent, Workflow or UpdateApprovals
Buyer
Alex Vruvides *INACTIVE*
The subtotal for number of items is not always correct on the catalog screen
Buyer
Alex Vruvides *INACTIVE*
The FileInvoiceLoader task brought down the Buyer Node 16 with OutOfMemory execption
Alex Vruvides *INACTIVE*
Buyer
Ariba Ghost PCard Process
Buyer
Aldrin Cantos
No way to specify a default partition list for an Buyer Object Manager
Alex Vruvides *INACTIVE*
No way to specify a default partition list for an Buyer Object Manager
Alex Vruvides *INACTIVE*
PCO editability
Buyer
Joven Fontanilla
recurring invoices
Buyer
Joven Fontanilla
PCard Reconciliation
Buyer
Joven Fontanilla
The split accounting percentages are not right Buyer for partial invoices that come in against PO that have split lines
Alex Vruvides *INACTIVE*
PCard Request Acceptance
Aldrin Cantos
Buyer
Editability of Comments field in the requisition Buyer
Jolito Dumadag *INACTIVE*
MasterAgreementRequests stuck in Approved: Buyer Assert failed: MA14-V2 ([ariba.procure.core.MasterAgreement 238871176 3y7u6g.3j]) has less items than MAR15-V2 ([ariba.procure.core.MasterAgreementReques t 197428008 39jkfc.3i]), deleting line items is not a
Alex Vruvides *INACTIVE*
Changes vector gives stack traces for adding Buyer a custom shipto address field Copying requisitions copies catalog items that Buyer no longer exist
Alex Vruvides *INACTIVE* Alex Vruvides *INACTIVE*
FileInvoiceLoader erroring out on Production
Buyer
Alex Vruvides *INACTIVE*
Approval Emails Do Not Display Some Accounting Information
Buyer
Jolito Dumadag *INACTIVE*
QueryFolderLimit - restrict display only or actual result set?
Buyer
Michael Schneidler Julius Peres
ScheduledTask failing in Commit - Sticks in Running.
Buyer
Allan Caballero
Shashi Kumar
Maximum commitment amount on Master Agreements exceeded
Buyer
Kerry Jo Berger
Anand Rajan
Prod Disable script debugging causes IE error ACM "Internet explorer has encountered a problem and needs to close"
Rajesh
Grace
Customize Subject for Email Notification sent ACM to Delegatees
Roslyn Sapasap
Grace Liu
Redirect ACM in the My Task page
Ryan Ballesteros
Sivaram Natarajan
ACM
Can't delete or replace documents for Administrative Amendment
ACM
Ryan Ballesteros
Sivaram Natarajan
Unable to copy projects/contracts.
ACM
Ryan Ballesteros
Sivaram Natarajan
Having problems running configureappserver ACM
Ryan Ballesteros
Rinu Singhaya
ProcessLocation field not being updated when ACM an Active Project is reset to Planned
Roslyn Sapasap
Grace Liu
Delete Project causing baseid not found in DocumentTask
ACM
Lalaine Tabanao
Thiago de Araujo
Amendment Reason being a required field
ACM
Ryan Ballesteros
Grace Liu
Web Service Enabled Application
ACM
Ryan Ballesteros
Roopa Pasari
AES Advanced Edit Functionality documentation differs from what is observed in the functionality.
AES
Ryan Ballesteros
Lee Taylor
PO stuck in Ordering
Buyer
Allan Caballero
UsedAmount exceeds MaxAmount before Contracts Close
Buyer
Allan Caballero
Master Agreement Line Item Price Not Updating From 3 Digit Decimals.
Buyer
Allan Caballero
Equivilant Word Search Not Working
Buyer
Larry Markowitz
Emails Are Not Processed
Buyer
Kerry Jo Berger
Approving through Lotus Notes 6.5.4
Buyer
Allan Caballero
Attachments in Ariba Buyer 8.2.2
Buyer
Berger Kerry Jo
Monitoring - metrics logs definitions
Buyer
Schneidler Michael
From: [email protected] To: Buyer Network Accounts Subject: Error Message Hi, I'm reaching out to you on behalf of JPMorganChase. Our ARIBA Buyer 8.0 cannot be re-started.
Allan Caballero
Lee Taylor
Production Logs
Buyer
Allan Caballero
RFX Owner / Sourcing Administrator cannot reopen an Event
AES
Ryan Ballesteros
Bharath Manjunath
Document Link Broken or Document Missing
AES
Allan Caballero
Rinu Singhaya
AES Advanced Edit Functionality documentation differs from what is observed in the functionality
AES
Ryan Ballesteros
Lee Taylor
PRODUCTION DOWN Support
ACM
Allan Caballero
Grace Liu
Manually Added Approvers are removed on New Round
ACM
Ryan Ballesteros
Sivaram Natarajan
File Invoice Loader errors
Buyer
Caballero Allan
What is the maximum line items ARIBA allows Buyer in a requisition for an acceptable response rate?
Allan Caballero
Lee Taylor
Ariba Supplier Network Release 44and cXML 1.2.017: Ariba Buyer may not be able to access new DTDs
Buyer
Allan Caballero
Nadeem Ahmed
Node Shutting Down
Buyer
Caballero Allan
one xml file with 0 byte was processed
Buyer
Caballero Allan
Core code loops through all the MA Line Items of the indentified contract in matching of Invoice Item versus a Contract Item
Buyer
Maliwat Kerlynne
Approvers cannot receive email notification
Buyer
Allan Caballero
Requisitions Against Contracts that Close while pending approval
Buyer
Kerry Jo Berger
Automated process to delete users from the application Upgrading the Oracle to 9.2.0.8
ACM
Ryan Ballesteros
ACM
Ryan Ballesteros
AmalRaj Arokiadas
Rinu Singhania Sivaram Natarajan
Critical Update for Ariba Sourcing/Ariba Buyer AES
Ryan Ballesteros
Ajay Singh
Sealed RFQ: Supplier Status 'Intends to Respond' instead of 'Responded'
AES
Ryan Ballesteros
Bharath Manjunath
Users deleted from Sourcing were still Active in ACM
ACM
Ryan Ballesteros
Sivaram Natarajan
NullPointer Exception in Creating Contract
ACM
Ryan Ballesteros
Kevin Dvorchak
Cannot delete manually added approvers in an Approval Task
ACM
Ryan Ballesteros
Sivaram Natarajan
Project rearranging correctly when sorted after project sort
ACM
Ryan Ballesteros
Roopa Pasari
Inconsistent result returned by inspector
ACM
Ryan Ballesteros
Kevin Dvorchak
Repeated Error Messages in Logs
AES
Allan Caballero
Rinu Singhania
ACM
Allan Caballero
Kevin Dvorchak
Performance Issues after upgrading to Oracle ACM 9.2.0.8.0
Allan Caballero
Kevin Dvorchak
Need to apply patch if on IE 6 for Defect # 1- ACM 66C14R
Oanh Sakson
Roopa Pasari
Redirect Emails in AES
Ryan Ballesteros
Rinu Singhania
Related Peregrine Ticket: N/A This was log to check why too many logs were created after a user (deleted in SPARC) tried accessing SPARC.
Deleting Contract Workspaces Related Peregrine Ticket: N/A
Related Peregrine Ticket number: 09334359
Related Peregrine Ticket: N/A
AES
Tasks and Phases in a Sourcing Project can be ACM moved around.
Allan Caballero
Kevin Dvorchak
Allan Caballero
Kevin Dvorchak
Related Peregrine ticket#: N/A Patch Installation to resolve IE7 Performance ACM Issue on ASM_SP20 Requisition stuck in Approved due to OrderMethodException
Buyer
Caballero Allan
Concern on Summaey Email Notification Functionality
Buyer
Caballero Allan
Queries that gets stuck in running
Buyer
Caballero Allan
AmountReconciled for contracts is the sum of Buyer IR Rejected Amount and IR Paid
Caballero Allan
Vandana Dandu
The System displayed a 'Select a file first' error
Allan Caballero
Kaushik Basak
Buyer
Saved event was lost
AES
Patch Installation to resolve IE7 Performance ACM Issue on ASM_SP20
Ryan Ballesteros
Rinu Singhania
Allan Caballero
Kevin Dvorchak
Modified catalog stuck in Waiting for approval Buyer status
JPMC_fldSplitAccounting.aml because ariba.util.xml.XMLParseException: In extension JPMC_fldSplitAccounting, inModule 'ariba.common.meta.Requisition', inClassVariant 'GPSvar1': Can't find field "IBProject"
Buyer
Allan Caballero
Lee Taylor
UserPull did not complete
Buyer
Allan Caballero
Deepa Sood
Saved event was lost
AES
Ryan Ballesteros
Rinu Singhania
OOTB files are read-only
AES
Ryan Ballesteros
Josh Dvorchak
Accessing Agreement Hierarchy crashes the system
ACM
Ryan Ballesteros
Kevin Dvorchak
Related Peregrine ticket#: N/A Level 3 issue
Roles assigned to users are lost
AES
Ryan Ballesteros
Rinu Singhania
AA
Ryan Ballesteros
Neal Millerschoe n
Allan Caballero
Sivaram Natarajan
ACM
Ryan Ballesteros
Vijay Vedula
Catalog Request stuck in Verified status
Buyer
Allan Caballero
Ravi Kant
Multiple sessions/nodes allow a user to pull more than 1 requisition
Buyer
Allan Caballero
Phani Veeranki
Allan Caballero
Rinu Singhania
Ryan Ballesteros
Vijay Vedula
Related Peregrine ticket#: 09192929 Internal Server Error' encountered in Charts tab AA report Related Peregrine ticket#: N/A Error in UAT happened after DB Refresh
System error when trying to “Mark Complete” ACM reactivated task Related Peregrine ticket#: N/A Level 3 issue
Performance slowdown experienced in production Related Peregrine Ticket: 09212870 US - Call: client is saying that SPARC system is so slow
Extended Price not displayed on the Suppliers AES tab of RFP Related Peregrine ticket#: N/A Observed in PROD
Multiple Search Option for A String field Related Peregrine ticket#: N/A Level 3 issue
ACM
AribaNetworkId changes for supplier
Buyer
Catalog Images
Buyer
Kerry Jo
Juluis Peres
Details of the SDU (Supplier Data Update) is changing
Buyer
Allan Caballero
Anand Rajan
way to setup a punchout catalog without going through the ASN
Buyer
Allan Caballero
Vasanth Radhakrish nan
Not all reqs are loaded after a Requisition Import
Buyer
Allan Caballero
Prathima Devireddy
Approval thru email not working
Buyer
Allan Caballero
Julius Peres
Error when viewing Requisition
Buyer
Allan Caballero
Sailaja Lingamane ni
Validation for Vector fields in ContractWorkspaceEditView group fires late
ACM
Ryan Ballesteros
Kevin Dvorchak
No active approver on IR after edit (add approver)
Buyer
Michael Schneidler
Discrepancy in Split Accounting Amounts between Requisitions and Purchase Orders
Buyer
Allan Caballero
Related Peregrine ticket#: N/A Level 3 issue
Customize Supplier Password Sourcing We have policies in maintaining password in our company. With that said I would like to inquire if there is a way to: 1) Set a limit for the supplier password. (e.g After 60 days, the supplier should change his/her password) 2) Set a limit for incorrect logins of supplier (e.g. If the supplier has entered 3 consecutive incorrect password, the password will be lock) 3) Can we manipulate the password such that it generates a password with both numbers and letters?
Ryan Ballesteros
Sailaja Lingamane ni Josh Dvorchak
Some MRP Import Requisitions are not being loaded in ePurchase
Buyer
Allan Caballero
Requisitions stuck in submitted after mass approval
Buyer
Allan Caballero
Kaushik Bhattacharj ee Ramya Gopalaswa my
The email approvals are failing for Outlook Buyer 2000 SP 3 users. Notfication and SMTP debug options were turned on and the following error occurs: Exception ariba.common.core.BadTokenException: ApprovalBadTokenBody. The deny line in the email was: [X ] Deny WorkflowActionID,8zrqz46.34,1izjyuerl9qe4,1 npqq.28,2,1,npqq.28, but the extractToken is : Found token: WorkflowActionID,8zrqz46.34,1izjyuerl9qe4,1 npqq.28,2,1 npqq.28;
Kerry Jo
Total Cost not updated when loading new catalogs
Task Approval email Notiffication We just want to know the default template used for Task Approval Norification. I have a sample email attached here, please verify if that is the default template. Thanks.
Buyer
ACM
Allan Caballero
Allan Caballero
Phani Veeranki Roopa Pasari
Incorrect number of items are shown in the catalog Buyer search The Users are receiving errors when Buyer approving requests. The buyer will hit the approve button and receive this error 'invalid null or empty approval request vector' (see attached log file and screenshot). When they log out and back in, the request was approved. This does not happen on every request but appears to be occur randomly.
Allan Caballero Allan Caballero
Vasanth
Blank page displays when searcing users AES from Sourcing Home >Security> users tab
Roslyn Sapasap
Justin Schmida
Ryan Ballesteros
Vijay Vedula
Related Peregrine ticket#: 09345885
Displaying Email fields along with AWString We’d like to know if it is possible to have EmailFields to be in line with strings. We did some testing and found that the fields always go one line below where it should be expected. Please take a look at the screenshots attached as well as the htm file modified.
ACM
deletion of catalog version. We have the user Buyer who needs to delete the catalog version that is in Approved status via the Delete Versions, however, the user could not delete that version as the checkbox are not selectable to delete it.
Allan Caballero
Juluis peres
Description.CommonSupplier is not being set for Buyer Ad Hoc items Allan Caballero
Vandana Dandu
How to add Asset tags to Orders already in Received
Juluis peres
Buyer
Allan Caballero
Printing Supplier Bids
Sourcing
Allan Caballero
Peter Kosovec
Allan Caballero
Roopa Pasari
In supporting the Online eRFx tool, I have been asked by several sourcing leads as to how the supplier is able to print their submitted bid. I just ran a complete test as a Test Supplier and looked at every opportunity to print. It seems that the system only gives the supplier the ability to print the basic bid questions. I didn't find a way to print the supplier's bid response, which would show all the questions along with the responses the supplier entered. I need help in finding how this can be done so that I can do a procedure document that can be given to the supplier. Thanks.
Email Approvals on ACM We are investigating about the Email Approval feature on ACM. As we can see in the parameters.table, there are parameters regarding this feature but we are not able to make it work yet. We set the EmailApprovalEnabled parameter to true and other parameters, we receive an email notification telling about the approval which contains the approve and deny links. However, either links do not automatically approve nor deny. As we looked into PDF, it says about EmailApprovalEnabled parameter that when it is set to true, the approver will receive emails related to Approva, Review or Negotiations. And that it works differently in Ariba Buyer and email approvals are not supported in ACM. Does it mean that ACM really don't have this feature? Or are we just missing something in setting the parameters to make it work successfully?
ACM
Created Events from Sourcing Project
ACM
Ryan Ballesteros Sivaram Natarajan
Buyer
Allan Caballero
Related Peregrine Ticket: 09028099
ClientSubmitHook in Eform fails to display group
Jala Prashamsa
An IR line item returned a Received Quantity Variance exception even if the corresponding PO line item does not require receiving
Buyer
Allan Caballero
Anand
Buyer
Allan Caballero
Anand
Buyer
Allan Caballero
Steps to recreate: 1. Create a PO with two line items. Line item 1 needs to be received while line item 2 does not. 2. Invoice the PO without receiving(or just partially receive) line item 1. 3. Receive quantity variance is fired for all line items even if only line item 1 needs to be received. No active approvers for Requisitions. Upon approval of the first approver, it didn't go automatically to the next approver for approval. When we check in the inspector, the State of the ApprovalRequest is 8 (Approved) but the ApprovedBy field is null. (Please see screenshot one). In the UI, the status is Approved (for the first approver) and the next in line approver is in Pending.
Duplicate Running of Scheduled Tasks
Modified catalog stuck in Waiting for approval status
Buyer
View Agreement Hierarchy Link displays other versions of Contract
Applied Filters in Analysis UI is not updated when report is edited
ACM
AA
Allan Caballero
Ryan Ballesteros
Ted Hunter
Ryan Ballesteros Kevin Calvert
Related Peregrine ticket#: N/A Level 3 issue
Problem generating ACM MinorityNativeAmericanOwned tag when running xls2xml
Ryan Ballesteros Bharath Manjunath
Error in Auto logout while in ACM Application
AES
Ryan Ballesteros Justin Schmida/T hiago/Siva ram
Buyer
Allan Caballero
Releate Peregrine Ticket: 08713075 SPARC TIMEOUT ISSUE – UAT
Requisition stuck in Approved
Juluis peres
Users cannot upload documents to contract
ACM
Ryan Ballesteros
Strong Encryption Requirement for Buyers in AN45: JP Morgan Chase
Buyer
Allan Caballero
Punchout catalog can't be accessed.
Buyer
Allan Caballero
Buyer
Mike
User is trying to access punchout catalog but she's receiving error message and the punchout catalog does not open. Here's the error message: Unable to connect to punchout catalog. If problem persists, ask your system administrator for assistance. Please also refer to the attached logs for further investigation and let us know what you've found.
Question regarding exporting all active catalogs from Ariba Buyer 8.0
Kevin Dvorchak
Prathima
Problem: helpTip property of a field not displaying
ACM
Allan Caballero
Kevin Dvorchak
ACM
Ryan Ballesteros Ted Hunter
Definition of an abbreviated field label. However, during testin, it was found out that the helptip (denoted by a question mark) is not displayed on the UI. Kinldy help us identify the reason why it is not being shown or provide suggestions on how to go about it. Below is the code snippet: <properties rank="40" label="MBE" controller="ariba.htmlui.fieldsui.fields.AR FBoolean" editable="false" helpTip="This is a sample helptip"/> Master Agreements having non-NULL values for Parent Agreement
IsAdHoc field on PO LIne Item has conflicting values
Buyer
Allan Caballero
Vandana Dandu
Application Running slow
ACM
Ryan Ballesteros Kevin Dvorchak
Unassigned Participants' in Access Control list do not show all users (w/o group)
AES
Ryan Ballesteros Justin Schmida
Parameter not showing in the template Here's what was done: (1) Created template (Auction) (2) In rules page, set Tie Bids to 'No' and set to View Only Status. (3) Saved the template.
AES
Ryan Ballesteros Josh Dvorchak
When a user used the template, Tie Bids parameter wasn't shown. Peregrine Ticket#: 10336317
Approve Deny button visibility on CA Approval There was an incident reported wherein a user, after approving the CA (Contract Authorization), still sees the Approve Deny button. The CA still appears on his approval queue as well.
ACM
Allan Caballero
Kevin Dvorchak
Prevent users from creating RFX page in ACM
ACM
Ryan Ballesteros Ted Hunter
Tasks of users are not seen from To Do / My Tasks list
ACM
Ryan Ballesteros Kevin Dvorchak
We have already investigated the issue and found out that this happens when a person who has already approved was added back again as a watcher of the CA. Ideally, since he already has approved the CA, he is now just a watcher of the CA and does not have to approve. Why do the Approve Deny button still visible to him? Related Peregrine ticket#: 09863709 Approve Deny button visibility
Peregrine Ticket#: 10346310
P2 - Normal Urgency Corporate URL not visible at Organization Summary page
Ariba Ballesteros Ryan Ted Hunter Sourcing
P2 - Normal Urgency PO history did not update correctly to Ordered status
Buyer
Allan Caballero
Julius Peres
Invoice Status not updating in ASN
Buyer
Allan Caballero
Sailaja Lingamane ni
Date Range for 'From' field in Automatic Scoring only displays upto 1989.
AES
Ryan Ballesteros Rinu Singhania
FatalAssertionException when viewing folder items in Inspector
Buyer
Allan Caballero
Sailaja Lingamane ni
P2 - Normal Urgency Unable to connect to punchout site.
Buyer
Allan Caballero
Thiago de Araujo
Edit messages displayed from supplier's page
AES
Ryan Ballesteros Josh Dvorchak
With a revised bid published, then after it closes, note that while the supplier sees that the Status is "closed", the Edit RFX message says that the new event is "currently running". 56004 is the new event -- the original event was 56003. Also, why does the message start with "Edit RFX"? -- supplier never does that function. This is an Auction/Open RFQ, and we did "Advanced Edit" on it to adjust the time. My screen print is taken approximately 30 minutes after the bid closed. Peregrine Ticket#: 10336362 Request For Information Difference in Access Control for Documents in ‘In Approval’ and Approved Status
ACM
Ryan Ballesteros Kevin Dvorchak
Scheduled Task: Expire Delegations gets Buyer stuck in running.
Allan Caballero
Ibrahima Bah
The system accepts duplicate invoices when a Credit Memo is issue.
Buyer
Allan Caballero
Sailaja Lingamane ni
SECURITY FIX Ariba Security Alert
Buyer
Allan Caballero
Phani Veeranki
Bad Object warning message when running File Invoice Loader
Buyer
Allan Caballero
Sailaja Lingamane ni
Invoice not loaded in ePurchase
Buyer
Allan Caballero
Julius Peres
How to delete Suppliers/Organizations via dataload
Ariba Ryan Ballesteros Prashant Sourcing Bukka
Please assist on how to resend using Buyer Batch Document Resend Files option available under Pending queue section in ASN? Catalog Item Icons/images don not Buyer appear in user UI
Allan Caballero
Parivesh Mishra
Allan Caballero
Phil Sherrill
Request for information - PO stuck in Ordering
Buyer
Allan Caballero
IDC BUYER
PO Stuck in Ordering
Buyer
Allan Caballero
Phani Veeranki
Request For Information Request for Supplier related tables in AES database
Ariba Ryan Ballesteros Josh Dvorchak Sourcing
Scheduled tasks run 1 hr late as scheduled
ACM
Ryan Ballesteros Ted Hunter
Act as User page is not displaying as expected
ACM
Ryan Ballesteros Ram Mohan Muralidhar an
Slow log in time for a specific user
Buyer
Allan Caballero
Ramya Gopalaswamy
Missing contracts from Sourcing Project folder
ACM
Ryan Ballesteros Vijay Vedula
Currency suffix not displaying for users with locale id from China
Buyer
Allan Caballero
Vasanth Radhakrishnan
Invoice not loaded in ePurchase
Buyer
Allan Caballero
Thiago de Araujo
Supplier bids in expired status after reactivating an event
Sourcing Ryan Ballesteros Josh Dvorchak
Problem with Supplier using Load Balancing
Buyer
Allan Caballero
Summary of keypoints for ASM4 SP 2127
ACM
Ryan Ballesteros Sivaram Natarajan
Julius Peres
Suppliers created from importing supplier Ariba Ryan Ballesteros Peter list in Supplier Management Page Sourcing Kosovec
Summary of keypoints for AES SP 21-27 Ariba Ryan Ballesteros Joe Simoni Sourcing
Invoices stuck in Loaded due to OutOfDateExceptions exceeded acceptable count
Buyer
Allan Caballero
Akash Subba
Is Sourcing SP27 certified for java 1.5.x? Ariba Ryan Ballesteros Justin Sourcing Schmida
ExpireDelegations task issue
Buyer
Allan Caballero
Julius Peres
Error on running scheduled tasks
Buyer
Allan Caballero
Prathima Devireddy
Is ACM module certified for java 1.5.x?
ACM
Ryan Ballesteros Ted Hunter
Request for report for Invoices which are Buyer auto-rejected on ASN
Allan Caballero
Karunakar an Prakasam
Status of defects logged with Ariba
ACM
Ryan Ballesteros Grace Liu
Node shutting down when running Failed Buyer Orders task
Allan Caballero
Organization field of participant is not updated
Ryan Ballesteros Kevin Dvorchak
ACM
Prathima Devireddy
Approval flow tab not displayed for 'Not Started' tasks
ACM
Ryan Ballesteros Vijay Vedula
Slow Performance in ACM
ACM
Ryan Ballesteros Kevin Dvorchak
Error in uploading attachment in AES
Sourcing Ryan Ballesteros Bharath Manjunath
Cannot Copy project from Create Sourcing Project page
ACM
Question: Limit of 650 in a text field doesn't work
Sourcing Ryan Ballesteros Ashwani Tyagi
Ryan Ballesteros Vijay Vedula
Question: Overview attributes in Events
Sourcing Ryan Ballesteros Ashwani Tyagi
Deleting RFX template
Sourcing Ryan Ballesteros Prashant Bukka
Object Requisition not writable in SessionType ORMSUser
Buyer
Allan Caballero
Julius Peres
Question regarding FailedLoginAttempts in AES
Sourcing Ryan Ballesteros Ashwani Tyagi
ScheduledNotificationsTask stucked in running caused the application performance to slow down
ACM
Ryan Ballesteros Vijay Vedula
Testing the fix for 1-3OH1YF defect
ACM
Ryan Ballesteros Amit Bansal
Issue with 1-7A3HTF: Contract ACM workspace titles not allowing ampersand (&)
Ryan Ballesteros Ram Mohan Muralidhar an
Need information on how to test 18YAMEO - Security vulnerability
ACM
Ryan Ballesteros Ram Mohan Muralidhar an
PUNCHOUT CATALOGS ARE NOT ACCESSIBLE IN THE VANILLA BOX
Buyer
Allan Caballero
Ravi Kant
The main problem is we cannot access test punchout sites for the vanilla box (Ariba Buyer without modifications/customizations). Its showing a warning message that we cannot access the puchout. Please provide us with steps to have our Ariba Buyer Vanilla box access to the default or test punchout catalogs
Error occurred when a supplier navigates to Supplier tab of an event
Sourcing Ryan Ballesteros Vijay Gadige
More details on Defect# 1-582JXA
Sourcing Ryan Ballesteros Josh Dvorchak
Error encountered if Attribute Name exceeds 2000 characters
Sourcing Ryan Ballesteros Ashwani Tyagi
Questions before upgrading Oracle database from 9i to 10g
ACM
There's no email sent when the event is already started for preview
Sourcing Ryan Ballesteros Vijay Gadige
Ryan Ballesteros Kevin Dvorchak
Permission to display "Create New" option in Organization field from Invite New User page
Sourcing Ryan Ballesteros Bharath Manjunath
1-6M96HV - delegation options fix not working in SP30
ACM
Ryan Ballesteros Vijay Vedula
Inconsistent inspector value for User object
Buyer
Allan Caballero
Vasanth Radhakris hnan
Invoice loading tool problem.
Buyer
Allan Caballero
Purnesh Kunder
Review period is not added in the Bidding Sourcing Ryan Ballesteros Prashant Close time value Bukka
Read permissions for Suppliers
Sourcing Ryan Ballesteros Ashwani Tyagi
Questions with Workspace validation regarding special characters
ACM
Ryan Ballesteros Ram Mohan Muralidhar an
trigger not fired properly
Buyer
Allan Caballero
Jala Prashamsa
Error encountered when logging onto Buyer
Buyer
Allan Caballero
Thiago de Araujo
Standard Email Sent to Newly added users
Sourcing Ryan Ballesteros Prashant Bukka
Is there a way to move Server/transactionData/attachments Buyer Allan Caballero to a new Thiago server de due to low disk space? Araujo
How to limit row result in AQL
Buyer
Allan Caballero
AmalRaj Arokiadas
Wrong email is being used for optional multistage eRFx
Sourcing Ryan Ballesteros Peter Kosovec
The parameter RestrictCopyProjectToOwner cannot control the ability to copy of team members of the project.
Sourcing Ryan Ballesteros Ted Hunter
User Unable to Access Punchout Catalog Buyer
Allan Caballero
Anubhav Bhatnagar
New CSV invoice template is published: Can no longer able to select a tax option when creating invoices on the ASN against PO's sent to them from us.
Buyer
Allan Caballero
Sandeep Patnaik
What do queryperf measures
Buyer
Allan Caballero
Document Tab restriction
ACM
Ryan Ballesteros Amit Bansal
Ibrahima Bah Export Master Report option for Suppliers Sourcing Ryan Ballesteros Prashant Bukka
Getting "symbolic links are not supported Buyer on this system" error when trying to create a symbolic link
Cannot Import participants in creating a survey
Allan Caballero
Thiago de Araujo
Sourcing Ryan Ballesteros Vijay Gadige
Unassigned Participants in Access Control Sourcing Ryan Ballesteros Justin list do not show all users (w/o group) Schmida
What do queryperf measures
Buyer
Allan Caballero
Ibrahima Bah
TasksMaxResultRows parameter in ACM
ACM
Ryan Ballesteros Amit Bansal
Missing Asset Information on ePurchase
Buyer
Allan Caballero
Sailaja Lingamane ni
PO Flip - Can no longer can create a tax entry at line item level when using the PO flip process
Buyer
Allan Caballero
Shashank Chobey
Queryperf logs exceeded the actual time Buyer the query runs
Allan Caballero
AmalRaj Arokiadas
Question Regarding Splitting Purchase Orders
Buyer
Allan Caballero
Phani Veeranki
"sent" status in ASN is not getting updated correctly to "acknowledged"
Buyer
Allan Caballero
Sailaja Lingamane ni
Completed task is not displayed when 'Complete/Incomplete' filter option is selected from My tasks page
ACM
Ryan Ballesteros Jeff Sheyn
Exception occurring when using MyLastSearch functionality
ACM
Ryan Ballesteros Sivaram Natarajan
The parameter RestrictCopyProjectToOwner cannot control the ability to copy of team members of the project.
ACM
Ryan Ballesteros Ted Hunter
Invoices stuck in ASN
Ariba Allan Caballero Supplier Network
Parivesh Mishra
OK button is not displayed in Accept Negotiation page
Sourcing Ryan Ballesteros Ashwani Tyagi
System.Security.Passwords.ExpirationInD Sourcing Ryan Ballesteros Joe Simoni ays not working
FailedLoginAttempts not working in SP30 Sourcing Ryan Ballesteros Ashwani Tyagi
Setting AES LogicalLineLimit parameter to 5000.
Sourcing Ryan Ballesteros Ashwani Tyagi
The Transition of the Payment object from Paying to Paid status is failing
Buyer
Allan Caballero
Phil Sherrill
PR containing two different currencies for header and lineitem level.
Buyer
Allan Caballero
Vasanth
List of Suppliers by country that send Ariba Allan Caballero invoices by PO Flip, eInvoicing tool, cxml Supplier Network
Kathleen Shih
Duplicate States on TaskApprovable
ACM
Ryan Ballesteros Jeff Sheyn
Missing Status Criteria on Sourcing Project Search
ACM
Ryan Ballesteros Ted Hunter
Link to Related Project Search defaults to ACM Contract Workspace search
Ryan Ballesteros Ted Hunter
Object Not Found Error
ACM
Ryan Ballesteros Jeff Sheyn
Buyer is not able to start as nodemanagerstart can't start.
Buyer
Allan Caballero
Phani Veeranki
We are encountering numerous logs that encounter general:warning:1384
Buyer
Allan Caballero
Ibrahima Bah
Error when viewing Invoice Reconciliation
Buyer
Allan Caballero
Sailaja
Supplier Data load System Warnings
Buyer
Allan Caballero
Phani Veeranki
Previous Field in Plan (SubPhase)
ACM
Ryan Ballesteros
Ted Hunter
Testing defect 1-8KNC0B: No error Sourcing Ryan Ballesteros Vijay message is displayed if an event attribute Gadige
Workaround for defect#1-PZYVR (UserMasterDataPullTask)
ACM
Ryan Ballesteros
Vijay Vedula
Logged Ariba Defects that were not fixed
ACM
Ryan Ballesteros
Ram Mohan Muralidhara n
Display CorporateFax field in Organization Summary page
AES
Ryan Ballesteros
CLOSED PER 6/7 meeting
6/7/05
CLOSED PER 6/7 meeting
6/7/05
CLOSED PER 6/7 meeting
6/7/05
CLOSED PER 6/7 meeting
6/7/05
CLOSED PER 6/14 meeting
6/14/05
CLOSED PER 6/14 meeting
6/14/05
Hotfix provided 6/1. JPMC to test hot fix as soon as possible. Hotfix works -- closed per 6/23 meeting
6/1/05
Batch to be loaded 6/14 PM w/ application down per support's request. LOAD COMPLETED SUCCESSFULLY -- closed per 6/23 meeting
6/14/05
Currently slated for TBD. Defect logged. Closed per 6/23 meeting
6/23/05 1-j2jl
Workaround is acceptable for SPARC go-live timeframe, but TSS to provide a defect # and Service Pack/estimated delivery time. Should this have been closed? Siva to confirm whether this may be closed. EnhReq: 1QXNW Siva to log enhancement request and close case Closed per 6/30 meeting -- fixed in SP9 6-30: Immediate problem resolved, but team agreed to keep open until all contracts are loaded -- 7/7 -- Closed Closed
6/30/05 7/7/05
Workaround advised 6/1. JPMC to confirm this workaround. TSS confirms this as a defect. To be fixed in SP10. 6-30- If business can't wait for SP10 (July 29), JPMC has been provided guidance in how to workaround this using a small custom extension, which can be removed once SP10 is applied. Workaround to be tested and closed.
Once an environment is available, Peter Gao to provide TSS with extended logfiles. 7-27 Closed due to no reply to TSS
7/27/05
Information provided -- case should be closed shortly -- closed 7/21
7/21/05
CLOSED 8/8
CLOSED PER 8/18 meeting
8/8/05
8/18/05
Closed Closed Closed per 9/22/05 meeting
9/22/05
Closed per 9/22/05 meeting (Fixed in SP10).
9/22/05
9/29/05 CLOSED as this was a data issue in SIT. 9/22/05: Rajesh will test this after creating contracts in Draft status with valid data. Ian said the Null Pointer error indicates that the Draft Contracts were missing template.
9/29/05
9/29/05 CLOSED. Carole Dietz also tested in SIT. 9/22/05 Grace provided SP10 version of Hot fix included in the SP10 version of Approval Hot fix. This is being tested. Rajesh will test this with parameter 500.
9/29/05
10/06/05 CLOSED. Ariba does not support core code customization.
10/6/05
10/08/04 CLOSED (This was resolved by pointing the delivery wizard to the existing depot folder)
10/8/05
10/13/05 CLOSED
10/13/05
10/13/05 CLOSED
10/13/05
10/20/05 CLOSED. The SIT environemnt was rebuilt to resolve the issue.
10/20/05
10/20/05 CLOSED. This was happening in SP7 and is working correctly in SP10.
10/20/05
10/20/05 CLOSED. The issue was resolved prior to getting call from Ariba.
10/20/05
10/26/05 After running the Currency Pull Integration event, I notice that Prefix for GBP (British Pound) currency has changed to ú. Has this changed in SP10? 10/24/05 CLOSED.
10/26/05 1-1F200
10/24/05 CLOSED. Create an enhancement request. 10/12/05 Thiago said 1. is core code functionality and hence changes are not supported. We need a workaround for this issue. For 2. We want to know if we can disable ACW portlet by using permissions.
10/24/05
10/20/05 Close this case
10/20/05
11/10/05 This issue is being closed. If there are anynew stuck tasks we will open new issue. 10/20/05 Hot fix for stuck approval and My Tasks issue is under testing in UAT
11/10/05 1-1BCTX for My Tasks scrolling issue.
10/26/06 This can be closed. 10/20/05 Hot fix has been applied in Uat and is under testing.
10/26/05 1-UWUD
10/26/05 This can be closed. 10/24/05 The ariba patch is being tested in UAT.
10/26/05
CLOSED 11/01/05 As per Ian this in not recommended as it can add to perfomance issue going forward.
11/1/05
11/10/05 CLOSED. 10/13/05 Ian tested in SP10 and could not replicate this issue. He suggested us to retest in SP10.
11/10/05
11/17/05 Document have been received. This can be closed. 11/10/05 We are requesting to get necessary documentation for this feature.
11/17/05
11/17/05 Closed as no major issues have been cited because of this. Also network sniffer also did not reveal any issues. 10/20/05 This still happens in SP10.
11/17/05
11/17/05 Closed. David provided some information. 10/20/05 This is open issue in SP10
11/17/05
Closed on 11/28/05. The issue got resolved after recycling the server.11/23/05 Emails are being sent now. Thiago will keep this ticket open until next week
11/28/05
12/02/05 Sent email to Ian to close this issue. 11/28/05 Sent Ian a follow up email.
12/2/05
12/01/05 CLOSED.
12/1/05
12/1/05 Sent email to Marius to close this. 12/1/05 Sent email to Marius to close this.
12/1/05 12/1/05
12/05/05 CLOSED. 9/22/05: Rajesh will test to see how Commodity search behaves. Ian will verify his test results that he did with commodity search. The LOB search returns both Parent LOB and Child LOB projects.
12/5/05
12/05/05 Closed. The solution provided was tested and promoted to Production
12/5/05
12/14/05 Closed as this could not be replicated. 12/01/05 Sandhya to test one scenario. Rajesh to send email to Ian when to setup Webex. 11/17/05 Ian to setup Webex meeting. 10/26/05 Webx meeting requested. 10/20/05 Ian has not been able to replicate this issue.
12/14/05
12/14/05 Agreed to close as this is expected behavior. 12/07/05 Email sent to update the description. 12/01/05 Rajesh to send Grace email about updating description. 11/22/05 Sent requested information to Gu. 11/10/05 Following up with Grace for this issue.
12/14/05
12/22/05 Agreed to Close this request. 12/15/05 Have sent the documentation to Business. Awaiting user response.
12/22/05
01/5/06 Grace closed this case as the frequency issue is resolved by running the task once a day and opened a new case 1-3480545. 12/22/05 Ian will look into overdue email for contracts. 12/21/05 Sent an email to Ian about Overdue email issue in Contracts. 12/06/05 The Overdue email gets sent each time the Scheduled Notifications Task is run on a day. 12/01/05 Rajesh to test after editing notification from template. 11/28/05 Sent some more information to Grace. 11/17/05 Ian to follow up with Grace. 10/26/05 Now Overdue emails are not being sent. 10/20/05 Ian to follow up on how Overdue emails task work with Scheduled Notificaiton task.
1/5/06
1/5/06 This has been closed. It may be re-opened if needed. 12/07/05 Waiting for Users test results. 11/22/05 Kishore to get back to Janey.
1/5/06
1/4/06 This can be closed. 12/21/05 Email are going out Ok in test instances. Waiting from users to see if they are still having issues in Prod. 12/07/05 Rajesh to get feedback from user. 12/01/05 We are having emails even for the contracts which are Expired or Terminated. Defect D-148173 fixed in SP8 was for Closed Contracts only. 12/01/05 Payal to check with users if they are still getting Review emails. 11/29/2005 A defect existed where Status was not updated correctly when Contract status was being closed. This defectwas fixed in SP8 to update the status correctly.
1/4/06
1/5/06 Closed. (The problem is with the ENVIRONMENT variable. The default shell on the user account that our admins started these applications does not have the DISPLAY variable exported. They have used a different user account to bring these systems up for which the environment variables exported and this issue got resolved now.) 1/5/06 Kishore to check if this is fixed in UAT currently. 12/22/05 We are working with System Admin to resolve the issue. 12/21/05 Kishore is corresponding with Janey. 12/06/05 Kishore is testing.
1/5/06
1/31/06 Closed. This was fixed by doing custum changes. 1/19/06 Increasing the chooser limit did not fix the issue in UAT. 1/5/06 Sandhya will test the changes suggested by Grace. 12/21/05 Asked for an update from Ian. 11/17/05 Sandhya to send back feedback. 11/10/05 Will implement Grace's suggestion in UAT and test.
1/31/06
1/31/06 Closed. This has been rolled out in Prod on 1/27/06. 1/19/06 Patch testing is still going on. 12/06/05 the Patch is under testing in UAT. 12/01//05 Grace is following up with Mohan.
1/31/06
2/10/06 This issue was resolved by the lotus notes group hence this is being closed. 2/2/06 GTI ticket has been re-opened to find the cause. 1/31/06 Production contiues to have issues in emails where width is defined in the templates. (Contract Review, Task Overdue) 1/19/06 A fix is under testing. 12/22/05 Opened this case as per our discussion today.
2/10/06
2/21/06 This is closed now as users are not complaining of this issue.
2/21/06
2/21/06 Case closed. 2/17/06 The Status field was updated through Inspector script in porducion. 2/2/06 This will be tested in SIT. 1/19/06 Ian has suggested to update the OOTB 'Status' on these closed contracts. 1/5/06 We have close to 3000 contracts in Production where the ContractStatus = Closed but Status is not Completed. All these contracts were canceleed before applying SP10. Is Defect D-148173 related to this issue? 12/22/05 Ian will test some scenarios. 12/21/05 This ticket can be closed after we get some details about the fix. 12/12/05 This is a known issue and has been fixed in SP12.
2/21/06
2/21/06 Case closed becasue this is not available OOTB. 1/31/06 This fuctionality is not present OOTB. 1/16/06 We are looking for parameter or configuration settings that can be used for sending reminder emails to Approvers of a Task if it has been waiting their approval for some time.
2/21/06
2/15/06 Closed
2/15/06
2/24/06 This has been closed because the issue was happening due to customization and is not a defect. 1/31/06 Ian has opened a defect (1-2BAD2) that the currency does not come from Users default settings on the eform. 1/18/06 Ian is exploring if there is an open defect. The custom money fields appear in USD by default even for Users who have a Non USD currency in their preferences.
2/24/06
2/28/06 Closed because the messages have stopped coming. 2/21/06 Ariba has suggested to configure running different scheduled tasks at different times. 1/31/06 Will monitor the Production for some more time after increasing the settigs. 1/30/06 Database Connections parameter has been increased to 50 in Prod. 1/19/05 Re-opened. Grace suggested to increase database connections from current 20 to 50. 11/17/05 Closed. The increased database connections settings has been applied in Production.11/10/05 Grace suggested to turn on jdbc logging next time this happens and to increase Database connections in ACM parameters table from 10 to 20.
2/28/06
1/27/06 This is being closed as we have customized to make this field editable always. 12/16/05 As per grace : to remove the code to set the State to Planned if users enter a future date, please open an enhancement request. 12/06/05 Grace has asked us to open enhancement request. 12/08/05 Sandhya to try Grace's suggestion 12/07/05 Sandhya is following up with Grace.
1/27/06
3/21/06 Case Closed as the trigger is working as per Ariba's design.
3/21/06
3/28/06 Case Closed. This functionality will be coming in next version of Ariba sourcing in 2007. 3/27/06 Ariba case opened.
3/28/06
4/14/06 Closed. 3/8/06 Grace had asked for a thread dump when we see high CPU utilization next time.
4/14/06
4/19/06 Closed. 4/16/06 This folder contains data uploaded by users. 4/12/06 Thiago has sent a document for this. 4/10/06 Please let us know what is the importance of following folder and what data does this store:
4/19/06
/sourcing/Server/transaction Data /ACM/Server/transactionData /analysis/Server/transactionD ata
5/3/06 This is closed. Histograms did improve performace for ProjectTask Name data preparation. 4/19/06 ECM to be implemented to put Histograms in Prod today. 3/30/06 Waiting for a feedback from DBA. 3/28/06 DBA's are working on analyzing the query plan to find out if adding any more indexes can be helpful. 3/21/06 Working with Shirley. 3/7/06 Waiting Shirley's response. 3/7/06 Kishore to send some information to Ariba. 2/28/06 Asked for update. 1/17/06 We would like to know if we can remove OOTB ACM.DataLoad.ProjectTaskNa me from LoadDB.txt file. Will it impact any functionality?
5/3/06
4/26/06 Closed as we found a workaround.
4/26/06
5/2/06 This has been closed. The read only password functionality is in SP12. Ariba said that we will have to go on SP12 to get it.
5/2/06
5/2/06 This has been tied to Ariba Case 1-5058211 for IntegrittyCheckAndRepairTask issue. Hence this has been closed and that ticket is open. 4/16/07 The patch on SP10e will be tentativley ready by 4/28/06. 4/12/06 Root cause has been linked to the IntegrityCheckAndRepairTask which fails after running for 34 hrs. All the logs and long running queries have been sent to Ariba.
5/2/06
5/16/06 Closed as all the questions were answered. 5/2/06 I have forwarded Ariba's answeres to Boris. 4/17/06 DBA's had some questions related to performance issue. Grace asked for a new SR to be opened.
5/16/06
5/3/06 Closed as per Ariba: There is no way to have two, separate pages for logins onto the same Sourcing site. 5/3/06 Ariba's response: I believe you can setup the site to your liking with dual-web servers, one for the internal folks, and one in the DMZ for the external suppliers.
5/3/06
6/6/06 We do not support security patches.
6/6/06
6/1/06 When changing the password through the Security-Users, the email notifications for the password change needs to be sent out manually. This is per the functionality in 4.3 and has been enhanced in 4.4 where the emails are sent out automatically. -Also there is no option to send out the emails at a later point, when the RFX event is ready to launch. 6/15/06 Closed. The fix is in Ariba Sourcing 4.4 SP12. Correct way of putting an attachment has been communicated to Ted. 6/14/06 Waiting fro Ariba's response.
6/15/06
6/16/06 This is closed as Grace worked with Tony to resolve this issue. 6/14/06 Tony is working with Grace on this request. 5/24/06 Grace is working with Tony for this issue. 5/17/06 Working with Thiago. 5/2/06 More questions have been asked from Ariba. Waiting for response. 3/23/06 Case Closed. All the info that Thiago provided has been sent to Eric. 3/21/06 Thiago will get back after doing some more research. 3/14/06 Re-opened for getting more information. 3/1/06 Closed. 2/21/06 Requested for more Ariba docunmentation.
6/16/06
6/6/06 Closed. Ariba supports Windows XP SP2.
6/6/06
6/27/06 This got resolved after rolling back SSL changes.
6/27/06
7/5/06 Closed. The scheduled task for Search is working in Prod and UAT now after applying the Parameter change. As per Thiago keeping parameter off is the resolution for this issue. 6/28/06 Schedule Task change is being tested in DEV currently. 6/13/06 The logs have been sent to Ariba.l Waiting for thier response. 5/31/06 Test results showed that Cartesian joins are still being created. Ariba is investigating (1) possibility of replacing bind variables with actual values in search queries. (2) Why the UpdateFreeTextSearchTask is not syncing in database. 5/23/06 We will be sending some test results for disabling Cartesian joins from UAT to Ariba. Ariba has also suggested to turn off one parameter "Application.ACM.Search.UseC ursorMode". 5/17/05 Ariba says there is nothing wrong in there queries. Thiago has asked us to turn off one parameter. We are also testing Ariba susggestions. 5/3/06 I have forwarded Thiago's suggestions for changing some paramters on ACM database tohandle this issue.
7/5/06
8/2/06 Tony does not have any more Qns. Hence Closed. 7/26/06 Ariba does not support Connection Pool testing from WebLogic. 7/19/06 This request has been opened to provide information to Tony.
8/2/06
8/4/06 Closed. Need to upgrade to SP16 to get the Schedule task working which fixes the bad baseids. 8/1/06 Will be sending some morre information to Ariba. 7/24/06 Scheduled Task ran for 3 days (and 18 hrs) and failed. Sent the information to Ariba. 7/19/06 Testing the scheduled task. 7/11/06 This task was run in UAT and we need to verify if it helped. 7/3/06 We will test running the IntegrityCheckAndRepair scheduled task in UAT on 7/7/06. 6/28/06 Need to identify a window to run this task in UAT on a weekend. 5/11/06 Ariba is suggesting to run the IntegrityCheckAndRepair task over the weekend when there is very less activity.
8/4/06
8/3/06 Closed. 8/3/06 As per Ariba: "1. Sourcing 4.4 is a full installation; however, you can migrate your transaction database to the new version using the updatedb command. See the Ariba Sourcing Installation and Migration Guide for more information.
8/3/06
2. The compatible versions are Ariba Analysis 3.1.2 (SP12) and Ariba Category Management 2.0.2 (SP12)/Ariba Contract Workbench 3.0.2 (SP12)."
8/3/06 Sourcing 4.4 is not an SP upgrade. 8/15/06 There is no configuration/parameter settings that governs what view (compact/full) is shown. This was resolved internally.
7/21/06 As per Ariba this functionality has not changed. 7/19/06 We have tested and it is defaulting to Dashboard. 7/12/06 We have asked Ariba if this functionality changed between SP6 and SP10. 6/28/06 Ariba has suggested to create a new role to default new users to Dashboard. 6/2/06 I found that if I create a user with Sourcing Authorized, Internal, Analysis Administrator. It defaults to dashboard. If I remove Analysis Administrator, it goes to Sourcing and stays there unless changed. this is dictated by the roles assigned to a user at creation until they personalize it.
8/1/06 Carole says the issue only happens to users in her location in SIT and is not an issue unless it happens in UAT and Prod too. Ariba is saying it may be due to some security patches specific to her desktop. 7/3/06 Have asked Carole to see if the issue is happening to all users in her location. 6/27/06 I am unable to recreate the issue and Ariba says it is because user has could be specific to the Security patches. 6/13/06 Ariba says it could be due to different Security patches. I need to do some more testing. 5/24/06 Waiting for Ariba to setup a Webex meeting with Carole for replicating the issue. 5/8/06 Webex meeting was done and the issue was not replicabel in SIT. 4/26/06 Waiting for Ariba's response. This is happening only in SIT.
9/12/2006 Lee sent communications confirming which SP release will the fix for this issue be included (Fixed will be on SP19 scheduled for October 12, AEC: is identified that this January 2006 It Release). scheduled task is9/1/2006 not actually Lee the that causes senttask an email describing the performance defect loggedslowdown. for this issue. Roslyn sentbeen an email toin Ariba Defect has added the asking to close the ticket. 10/27/2006 AEC: For review January Open Defects Tab. 8/31/06 by Allan Lee is able replicate the issue. 10/5/2006 10/26/2006 - AEC :sent Created Have asked Roslyn him to open a ACMNode1.txt (last October the BreakFix document and defect. 8/30/06 Waiting for 3) to Sivaram. Waiting for his Work Estimate for the quick Ariba response. reply. fix. 10/27/2006AEC: As of today, January 10/17/2006 - ARC : I will send we have opened several a note to to different provide fix tickets in ARIBA Ariba for in the nextSearch servicecriteria. pack. Document 9/21/2006 Thiago sentways an to Ariba suggested some email describing that schedule January side step performance 8/30/06 Mar-Jo is following for with fix isAriba undertermined yet slowdown such us setting upas up Account it this defect requires a the FreeTextSearchIndex manager. 7/26/06 Nusrat has complex change in the system. related asked iftasks. we canclose this case. 9/20/2006 Thiago an 10/17/2006: I will ask grace 6/14/06 Mari-Jo is sent following inquiry when to upgrade about the fix in the next up with Ariba to get proper 11/8/2006 ARC: Grace sent January application version. service pack. support for and this SP issue. some suggestions to apply 9/27/2006 Grace opened 5/30/06 Waiting for a We are index to certain tables. 9/8/2006 Thiago sent the defect # 1-2ZYBQH this feedback from Ariba. currently working tofor test this. defect Manila number thisto case issue. isfor trying 10/27/2006 ARC: Logs were(11I2KIV ) toARC: determine the current actual provided Grace. We also 10/27/06 Logs were January Logged a case size of9/7/2006 DocumentTab. checked the ScheduledTasks If provided to grace to Ariba Connect and it the has 9/25/2006 SentLogged Grace they were running correctly 10/20/06 ARC: ticket beenthey confirmed that it'sand howa results ofwere. the test done and the system was designed from copy of theARC: file where the fix 10/20/06 Logged ticket the beginning. Moreover, was applied. Waiting for it has January 10/27/06 ARC: They are been acknowledged the Grace's response closing this issue butthat pending ACM searches using 9/19/2006 Manila is testing a fix on the next service pack LastModified Date is athis defect. the suggested fix for 10/20/06 ARC: Logged ticket issue. 9/7/2006 Received Response from Grace 11/16/2006 ARC: Defaulting a January with her suggestion for a template to replace OOTB temporary on this template isworkaround not permissible. issue. 11/8/2006 ARC: Ariba Replied 8/28/06 to us but I sent another Sent information from Alex question but they didn't reply. over to Grace. Awaiting 10/27/06: Sent a follow up to Grace's response. ARIBA, asking about Service pack 11 and if they can provide hotfix
1-1E03WV
2007
2007
1-1I2KIV
2007
1-2ZYBQH
2007
2007
2007
2007
2007
2/7/2007 2/6/2007 2/7/2007 2/1/07 2/7/2007
2/13/2007 2/13/2007 2/13/2007 2/13/2007 1/2/07 1/15/07 1/11/07 12/19/07
2/16/2007 3/5/2007 3/10/2007 3/16/2007 - AEC: Grace gave the patch number for Internet Explorer. Were we able to verify this with the user experiencing the issue? 03/22/2007 As per 10/27/2006 - RLS: AEC: We are still Grace, has already been unable this to provide screenshots logged assince a defect. to Grace the issue can't be created until now.Followed 03/22/2007 - RLS: 10/20/2006 ARC: Grace to up this SR to -Sivaram for any take over this issue from updates Thiago. We will provide Grace of her request, screenshots i.e. 10/19/2006 - ARC: Ask grace about it and let her know that I'm going to be point person. 8/30/06 Mar-Jo is following up with Ariba Account manager. 8/16/06 Waiting response from Microsoft.
3/23/2007
3/22/2007
3/22/2007
3/23/2007
3/27/2007 3/27/2007 03/30/2007 - RLS: Grace was able to recreate this. To check with their engineering team if this is an expected behavior
3/30/2007 1-4VJMKP
2/5/2007
1-4IOJBP
3/28/2007 1-4S20A7 3/29/2007
04/10/2007 - RLS: As per Lee, this functionality is available only for non RFI Events in Preview Status and RFI Events in Preview/Open Status.
4/10/2007
Sent a reply regarding the error encountered. 04/18/07 SFR: Closed.
4/18/2007
All of those workarounds available have already been tried but to no success. We just fax the order to the supplier and updated the status of this PO 4/9/07 : Resolved on our side.
4/18/2007
04/18/07 SFR: Closed. This is a default behaviour. In both release & no release contracts, we don’t stop the users from submitting requisition or invoice if they are over the maximum limit. As per the Ariba Support, this feature will be developed in "Jupiter" that is next CD version which will prevent user from exceeding the maximum limit. 04/18/07 SFR Closed. This has been logged as a Change request (# 1-4XM580). Currently It is scheduled to be addressed in the next buyer major release (Buyer 9.0).
4/18/2007
1-4XM580
04/18/07 SFR: As per Julius, this issue is mentioned as a defect and is fixed in Buyer 8.1. Maxwell sent Kerry Jo an email regarding questions so he can log this as change request.
4/18/2007
04/18/07 SFR: Closed. filed enhancement request 1-4JKPM1 1-4JKPM14/04/2007 DEZ: Please see note from Ariba. I have logged a Change request (# 1-4XM580) for this issue. Currently It is scheduled to be addressed in the next buyer major release (Buyer 9.0).
4/18/2007
04/18/07 SFR: Closed.
4/18/2007
4/18/2007
1-4JKPM1 1-4XM580
If the order is being sent to suppliers through ASN, then there is a 4MB limitation on the attachment size and there is no limitation on doc types 04/18/07 SFR: Closed. Ariba Support was not able to provide the document for it is not availble.
4/18/2007
Closed as per Mike. 04/18/07 SFR: Closed.
04/24/07 : Closed.
4/18/2007
2/8/2007
As per the Support, the warning message is just a warning and can be ignored if customer is not using SSL and their DisableLoginSecurity in Parameters.table is set to true. 4/24/2007 4/19/2007 4/10/2007
As per Grace : open the P1/S1 when you have a P1/S1 over the weekend (not now). Pending Prod Change
4/9/2007
4/25/2007
1-56FBA5
04/25/07 SFR: Closed.
4/25/2007
04/25/07 SFR: Closed.
4/25/2007
05/01/07 SFR: Closed.
5/1/2007
04/26/07 SFR: As per Marina, An approvable with a large number of line items (tied to a contract) was found to have caused and OOM they were seeing. That was removed and since then the Task/IE nodes have been stable.
4/26/2007
Closed. 05/04/07 SFR: Vandana is asking to run the report in the ASN for invoices.
5/4/2007
We've not yet responded to him. Closed. 04/18/07 SFR: As per the ariba support, this issue is relating to the field release code & unfortunately outside the domain of tech support. Can contact ASD or modify the code to resolve this.
4/18/2007
Status is Closed.
5/16/07 SFR: Closed as per KJB. 05/16/07 SFR: waiting for updates from Ariba support. 06/07/07 SFR: Closed. A defect # 1-5QRMNT has been logged for this issue and is included on the 8.0 HFP12. Also, this fix buyer_8.2_hfp12.05.jar is uploaded on the Connect. 6/13/2007 RLS: Closed. 6/13/2007 RLS: Closed. As per Ariba, they are supporting Oracle 9.2.0.8
5/2/2007 5/4/2007
6/13/2007 RLS: Closed.
5/18/2007
6/13/2007 RLS: Closed. This is the intend behavior of the product. Will log an Enhancement Request 6/13/2007 RLS: Closed Ariba has acknowledged this as a defect 6/20/2007 RLS Closed. We were able to fix this. Asked ariba to close this
5/29/2007
1-4F3TJS.
6/18/2007
###
6/20/2007 RLS Closed. 6/18/2007 Ariba has confirmed this as defect 06/13/07 RLS: Sent copy of sample Approval Rule used in SP20
1-3DNZ3J
6/22/2007 RLS Closed. Ariba has confirmed that this is a defect.
1-4UN9IC
6/28/2007 RLS Closed. Allowed ariba to close this issue. This case has been fixed. 06/13/07 RLS: We have sent screenshots of inspector from SP10 and SP20 versions.
6/21/2007
6/28/2007
7/12/2007 RLS: Closed. As per Ariba, the message appears in the logs to give indication about the users who might have tried to access the application and not succeeeded. This is meant to be in the logs when a username or password failure occurs. This message occurs there is an integrated instance and a login failure occurs
7/12/2007
07/20/2007 RLS: Closed. Will log an enhancement
7/20/2007
07/23/2007 RLS: Closed.
7/23/2007
7/26/2007 RLS Closed. 07/24/07 RLS: Opened a case with ariba.
7/26/2007
07/30/2007 RLS: Closed.
7/30/2007
1/1/2007
###
08/01/07 RLS Closed. This will be logged as an enhancement 07/24/07 RLS: Opened a case with ariba.
8/1/2007
8/6/2007 08/14/07 RLD: Closed as per discussion with Kerry Jo 6/7/07 SFR: Not able to reprocess the requisition because it is in Production and in Approved state.. Not able to recreate in SIT.
8/14/2007
08/14/07 RLD: Closed as per discussion with Kerry Jo 06/28/07 SFR: Not able to recreate in SIT.
8/14/2007
08/14/07 RLD: Closed as per discussion with Kerry Jo 06/15/07 SFR: Dennis sent the indexes information of the tables used in the query.
8/14/2007
08/14/07 RLD: Closed as per discussion with Kerry Jo. The issue is no longer occuring 6/15/07 SFR: As per William Goodall, generally the SI is responsible for the application of the SP or fix. If the team needs to engage Ariba ASD we need to work this through JPMorgan.
8/14/2007
08/14/07 RLD: Closed as per discussion with Kerry Jo. This is just an incidental issue concerned with a certain file not being attatched in the approvable 06/28/07 SFR: Closed. Kaushik was not able to recreate this issue. As a workaround, rename the file before attaching to the Requisition Line Item.
8/14/2007
08/31/ RLS: Closed. As per Ariba, an event once deleted, is deleted from UI as well as the database. If a Draft event is deleted, we don't record it anywhere in the logs. But if a event is deleted from Manage-Events, its activity is recorded in the System-Audit Log.
8/14/2007
8/6/2007 08/22/07 RLD: Closed 06/28/07 SFR: Sent them the steps on how to recreate the issue. Waiting for updates.
8/2/2007
0628/07 SFR: Waiting for hot fix. As per Ariba support, the fix will be released on mid of August.
6/4/2007
Can we transfer this to the Buyer Defect tab? 06/28/07 SFR: Sent Deepa the User.csv and Role.csv UAT files. Waiting for the investigation results.
7/4/2007
08/31/ RLS: Closed. As per Ariba, an event once deleted, is deleted from UI as well as the database. If a Draft event is deleted, we don't record it anywhere in the logs. But if a event is deleted from Manage-Events, its activity is recorded in the System-Audit Log.
8/14/2007
08/31/ RLS: Closed. OOTB files are not read-only. Customized files are being overwritten when localizejsp runs. This command copies all files from en_Base locale folder and copy over to all other locale folders
8/30/2007
09/07/07 RLS: Logged as defect# 1-7H1R06
9/5/2007
1-7H1R06
09/07/07 RLS: Closed. This has already been resolved. 07/27/07 RLS: Opened a case with ariba.
9/7/2007
09/07/07 RLS: Closed. Charts tab in UAT now can now be accessed without error 08/31/07 RLS: Ariba has provided steps to solve this error. Mani has tried these but still the error appears
9/7/2007
09/07/07 RLS: Pending Prod Change CR# 1-SG628
9/10/2007
Workaround: PhaseAutoComplete should be set to false until this issue is fixed. 09/14/07 RLS: Closed 06/29/07 RLS: Opened a case with ariba. We'll attach logs after the WEB team sent it.
9/14/2007
09/14/07 RLD: Awaiting Ariba's reply. 09/20/07 DEZ: Ariba is asking for this question. How are you allowing same user to login/ 09/12/07 RLD: Issue description 09/21/07RLS: As per Ariba, the different sessions in the "Normallymultiple after uploading the reason Pricewill is not browsers ? extended catalog wny update the status showing because the and an Currently waiting forinthe move to is Waiting approval template from Rules – Price enhancement team email will used, be sent toreply. the Catalog and Quantity it shows that to for Manager with tab, the SDU Number the section, Is quantity add Quantity the necessary Approvers in required is setFlow to No. the Approval of the catalog. 09/14/07 RLS: reason, Sent info But for unknown it to just Ariba stayed on Verified status. We've tried uploading the catalog a 09/20/07 RLS: As per Ariba, number of times, but the status is this issue is related to a the same. customization 08/31/07 RLS: Waiting for From what we understand, Ariba's response Verified status will display if the CatalogApprovable has been denied. However, in this case, it never reach the Waiting for Approval state. "
9/21/2007 9/24/2007
9/28/2007
09/14/07 RLD: Ariba sent their reply to answer our questions, :"As you know there are two places where you can change the NetworkId of a supplier. The common supplier (SupplierIDs.csv) and the supplier location (SupplierLocationSupplement.csv) . If you change the NetworkId of the supplier in both places then the order that are not fully approved will get routed to the new supplier account (NetworkId) once fully approved as this is impacted by the supplier locations. And the Invoices already created on ASN for the previously approved PO will fail in Buyer (as they are related to common supplier NetworkId) and I can't think of any workaround to get around this. So it may be best for you create a new common supplier (and a partitioned supplier) with the new NetworkId and then delete the current supplier with the current NetworkId once all the PO's are sent and Invoices are fully reconciled 08/22/07 RLD: No Response from Ariba
9/10/2007
09/05/07 RLD: Ariba has gave a detailed answer which can be found in the email trail of this SR
9/20/2007
09/05/07 RLD: Kerry Jo asks "The images on the supplier's site always display as 250 x250, but images that are stored on our server can be much larger. Why is that? Does your statement "Procurement systems (Ariba Buyer) automatically resize original images that you provide to these sizes." only apply to images stored on supplier's websites? ..... The supplier did not specify the image as thumbnail. I have attached two catalogs. The Archway catalog specifies the images that are stored on the supplier's site. The Bradley catalog specifies images that are stored on our site. The Archway images always display as 250 x 250 while the Bradley images are much larger. Please let me know why there is a difference."
09/20/07 DEZ: Ariba confirmed that this is their default functionality. It is working as per design. 09/14/07 RLD: Sent Screenshots and Steps to recreate on 09/07/07
9/10/2007
09/14/07 RLD: According to Ariba it is not possible to set up punchout catalog without going through ASN. '
9/18/2007
09/20/07 DEZ: Ariba is asking to replicate the issue with integrationObjectAdapter log set 09/25/07 to debug. VVV: Waiting for Ariba Connect Support's feedback.
10/1/2007 10/2/2007
09/25/07 VVV: The issue is not happening for all requisition. This is happening inconcistently. We have two requisitions created last week with this error and provided the screenshots as well.
10/2/2007
09/21/07 RLS: Kevin and Aedrian had a webex session to show ariba the issue we are having. They have confirmed that this is a defect. 08/31/07 RLS: Sent file to Ariba
10/5/2007 1-7P4ZBE
10/05/07 RLD: According to Ariba the EditIRApprovable was confirmed from other cases and documentation that this permission is not available in the Buyer 8.0 or any other version. they are asking for the roles or functionalities the editIRApprovable is mapped to. 09/14/07 RLD: Amal Raj is currently working on the issue and will be sending an email after he completes the investigation 08/14/07 RLD: Sharmaine was able to re create the scenario; details of the scenario and screenshot was sent to Kaushik and in Ariba connect case.
10/9/2007 1-80UPQJ
6/7/07 SFR: Kaushik is replicating in 8.0 instance.
10/12/07 RLD: Unable to replicate this issue.Issue has been resolved. 10/15/2007 RLS: As per Ariba, 10/05/07 RLD: Awaiting this functionality is available response from Ariba, they arein SP25. There were additional currently recreating the problem parameters provided in support 09/20/07 DEZ: Ariba parameters.table in SP25 cannot replicate this issueto on my handle password instance,but I ammaintenance unable to replicate this issue.Please go through attached document. Ariba is asking for the following files: parameters.table,Currency.csv,Cu rrencyMap.csv and CurrencyConversionRate.csv. Enhancement team to provide these.
10/10/2007 10/11/2007
10/16/07 RLD: Closed by Ariba since we cannot recreate the incident. 10/16/07 10/05/07 RLD: Closed Issue is as no agreed upon byunable Allan.to send longer occuring, 10/05/07 RLD: still recreating new status update to Ariba the scenarioDEZ: from Ariba and will 09/20/07 This exception send the screenshots once the is thrown during the commit issue is recreated. processing of a transaction 09/14/07 RLD: 2 is to be when an object is Level discovered supposed to answer the following out of date. queries sent by ramya, Dennis will be sending a followup Ariba support is askingemail to onon the this following logs and replicate the 08/14/07 RLD: Last Update by issue. Dennis was that the cause was due to duplicatessessionCache, in the Base ID at integrationTask, mass approval. customer, transaction, triggers, 06/15/07 SFR: As per the workflow, event support, the ARIBAINDEX27 is a unique index which is throwing the Unique Constraint Violation error. Try to disable the Unique Index and let them know the outcome.
10/14/2007
10/11/07 RLD: Found the error in the log “Could not handle email approval from [email protected] with subject RE: PR4620491. Exception ariba.common.core.BadTokenExce ption: ApprovalBadTokenBody” This is error appears only when the token sent from Buyer has been changed.When an Approval email has been sent to the User, two token Id (one for Approve and the other for deny ) are created and are sent along with the email. Once the User approves or denys it, the token ids are sent back to Buyer and the Buyer checks with token id sent earlier with the mail. If both the Ids are same then Buyer performs the corresponding operation else it throws the BadTokenException.
From the E-mail sent in the earlier mail, below is the tokenid for "Deny" operation. [X] Deny WorkflowActionID,8zrqz46.34,1izj yuerl9qe4,1npqq.28,2,1npqq.28; But in the logs, in the tokenid an extra space has been added to it which is causing the e-mail to fail. (notification:debug): SMTPApprovableReceipt: Extracted Token is WorkflowActionID,8zrqz46.34,1izj yuerl9qe4,1npqq.28,2,1 npqq.28; Buyer sends the email and then receives the email and hence there is no way of Buyer adding the space. Could you please check the mail application or other security softwares which might have added space to the TokenId Since you havent received my earlier mail, I am attaching my earlier mail also for your reference.Please let me know if you have further queries.
10/15/2007
10/16/07 RLD: As per Ariba, submit link is only select statement which gives all the approvables in the submitted state 10/12/07 RLD: Level 3 has logged this in ariba but has not yet sent back a reply to Ariba 10/19/07 RLS: Allan has allowed to close this ticket
11/01/2007 RLD: Root cause was found, asked ariba for closure 11/01/07 RLD: Closed as per virra's comment 10/12/07 RLD: Awaiting Ariba's response
10/05/07 RLS: Sent updates to Justin. 09/27/07 RLS: Sent a reply to the user explaining that this issue happens often but not all the time. 09/20/07 RLS: We'll send requested input by Monday 08/17/07 RLS: Call with Justin. Sent screenshots and logs 07/19/07 RLS: Opened a case with ariba. We'll provide logs and screenshots to ariba. 10/22/07 RLS: As per Ariba, TaskApproval.htm file needs to be updated to get the required format This has been tested and results were sent to Ariba. Results were not what we are expecting. 10/05/07 RLS: Oanh has followed this up to Grace. Grace sent a note to Vijay. 09/27/07 RLS: Opened this ticket and sent file attachments of screenshots.
10/29/2007
11/01/07 RLD: Closed as per virra's comment 10/12/07 RLD: Requested input from user regarding the questions from ariba. 10/11/07 RLD: We have sent them screenshots and we need to give them an answer to the ff questions: 1) Is this issue happening with only one catalog or are you not able to delete any catalogs in production system. 2) What is status of this catalog in the system. 3) Is this a local catalog (cxml,cif) or downloaded from ASN.
10/12/07 RLD: Unable to replicate the issue 10/05/07 RLD: Ariba is asking 11/01/2007 a on for fresh logsRLD: with Received certain logs debug mode.requested for closure; workaround 09/25/07 Waitingsteps for Can you try VVV: the following Aribalet Connect Support's feedback. and me know if that works for
you. Please login to inspector and choose the Receipt whose state you want to change from 'Received' to 'Receiving' and then set the value of 'ProcessedState' field to 1. This should make your 'Receipt' editable. Please note: 1) Try the above steps in your test/development instance. 2) Its not recommended to modify values using inspector.
11/05/07 RLS: Ariba had a web ex session with Allan showing the option on how the export information from AES and print
11/09/07 RLS: Ariba's response: In Buyer "System.Base.EmailApprovalEnabl ed" allows for approving POs etc in Buyer via email - without the approver logging into the system, but this is not supported in ACM.
11/8/2007
11/15/07 RLS: Private.dtd file missing from "Sourcing\Server\etc\dtds\cxm l\1.2.013" and "ACM\Server\etc\dtds\cxml\1. 2.013" folders. Replacing the Private. The issue was fixed by copying Private.dtd file to the said folders. This was an identified defect before but was rejected since they were not able to reproduce the issue. They just have an internal documentation to address this issue. 10/22/07 RLS: Sivaram will schedule a call to discuss this SR. 10/15/07 RLS: Sent Followup to Sivaram 10/05/07 RLS: Sent update to Sivaram 09/27/07 RLS: Sent requested files to Sivaram 08/31/07 RLS: Sent requested files to Sivaram 08/17/07 RLS: Call with Sivaram. We will send him logs from our SP20 vanilla instance. He was not able to reproduce this in their SP20 instance. 06/13/07 RLS: As per Sivaram, this is not reproduceable in SP23. He'll get back to us after testing this on SP20 11/14/07 RLD: Lv3 issue, it was closed because no response was given to ariba. 11/08/07 RLD: This SR was logged by the Development team and currently Jala is having problems recreating the issue due to extensive customizations done the submit hook. I have sent an email to L3 to send a response to Ariba.
11/15/2007
10/21/07 RLD: Closed by Ariba. 10/14/07 RLD: pending Lv3 input. 10/11/07 RLD: Was assigned to Anand but we are still awaiting for his reply.
10/21/07 RLD: Resolved by Ariba. 11/14/07 RLD: We were not able to determine exact steps to recreate this issue, it is now closed in Ariba 11/07/07 RLD: Follow up within the team if we are able to replicate the issue. 11/01/07 RLD: We are currently unable to determine specific steps to replicate the problem. It is occuring randomly. 10/11/07 RLD: Awaiting Ariba's response Sent them additional files 11/14/07 RLD: Juluis is requesting to close this issue since the logs did not contain any useful info and that the issue had not re-occurred. 11/07/07 RLD: Sent an email response to Ariba as well as additional information and attachments.
11/14/07 RLD: Will conduct a webEx session with Prathima today to discuss this issue. 11/08/07 RLD: Re-opened. We will get back to Ariba within the week for additional details or maybe we can set-up a call to discuss what is happening. 08/22/07 RLD: Closed 06/28/07 SFR: Sent them the steps on how to recreate the issue. Waiting for updates. 12/03/07 RLS: Webex session was done with Ariba. It has been found out that this is already a known defect.
12/03/07 RLS: Posted an update in Connect to allow this ticket to be closed. 11/15/07 RLS: Sent a note to Ariba to close this SR since a ticket has been logged. 09/21/07 RLS: This has been logged as defect 09/14/07 RLS: Attached steps and illustrations in the SR 12/03/07 RLS: Sent a note to Ariba that they can close this ticket. 11/15/07 RLS: Ariba has acknowledged this as defect. 11/09/07 RLS: Aedrian has sent his findings to Ariba as to why the parameter is not being set in AES. Support is currently out.
11/30/2007
CR 1-57EK19
12/3/2007 1-7P8E9B (sp27)
12/3/2007 1-8OD2K6
12/08/07 RLS: Ariba has 12/8/2007 closed this ticket. Since the issue is not happening in all machines. As per Sivaram, we can have this reopened if the issue happened again 12/03/07 RLS: Issue is not happening in Manila, but Karren and Allan from Onshore team still encounters the issue. 11/09/07 RLS: Was not able to produce the logs for Ariba. It seems the issue is not happening anymore. 10/22/07 RLS: Sivaram will schedule a call to discuss this SR. 10/15/07 RLS: Sent Follow up to Sivaram 10/05/07 RLS: Followed this up to Sivaram 09/27/07 RLS: Sent requested files to Sivaram 09/20/07 RLS: We'll send 11/28/2007 RLD: awaiting 12/6/2007 requested input by Monday input from our group 08/31/07 RLS: Sent 11/21/2007 RLD: awaiting Sivaram logs and Dennis' input, webserver details. 11/14/2007 RLD: Juluis is 08/17/07 RLS: Callinput with asking for additional Sivaram, he'll be coordinating regarding: this Grace. Is it with possible for you to get and 07/24/07 Ariba will send me theRLS: following schedule acatalogs: meeting to discuss punchout findings in the logs which is 1) punchout catalog 06/13/07 Sent logs to working fineRLS: without issues Ariba. Sivaram to schedule 2) punchout catalog which isa call having this issue 05/02/07 RLS: Aribaa webex Also he wants to have requested somethis issue. session to for discuss configuration files. 11/01/2007 RLD:To schedule between Ariba and Responded to Ariba's additional Web GroupAwaiting Response questions. from ariba.
12/08/07 RLS: Sent logs to Ariba. Also asked why there was an error in running ScheduledNotificationsTask. 12/03/07 RLS: Users were not able to upload / download contracts because the system ran out of space 12/11/2007 RLS: JP Morgan Chase had placed the necessary file in Ariba Buyer and we have confirmed that incoming Production transaction to Ariba SN hae strong encryption. 12/05/2007 RLD: Awaiting Allan’s input 12/17/2007 RLS: Extrinsic field CostCenter is missing that's why we are getting the above error. So you have to set up this CostCenter in PunchOutSetupRequest. 12/11/2007 RLD: Adrian sent log files to Ariba.
12/11/2007 RLD: Further to the research on the case, OOTB there is no Export Catalogs Task to download the catalogs. It was suggested that Mike contact the ASD, who can help in downloading the catalog. 12/05/2007 RLD: Mike wants to know if there is a way to run the ExportCatalogs task without going thru a migration harness / upgrade on Buyer 12/05/2007 RLD: Mike wants to know if there is a way to run the ExportCatalogs task without going thru a migration harness / upgrade on Buyer
12/10/2007
12/11/2007
12/17/2007
12/18/2007
12/19/07 RLS: Ariba has requested us to run initdb -reshapedb command to pull in the helpTips on the UI. We'll get back to them as soon as this has been tested 11/09/07 RLS: Waiting for Ariba's reply
12/19/07 RLS: We've sent a reply to Ariba that the contracts were created from UI and was recreated from a vanilla instance of SP20. 12/03/07 RLS: Waiting for Ariba's reply
12/20/2007 d-148604
12/20/2007 1-8TBQOX
12/19/07 RLD: have not been able to talk to Ariba yet, will try to talk to them tomorrow 11/28/07 RLD: We are not able to contact Sharmaine and the issue on punch out catalogs in vanilla has not yet been resolved. 11/21/07 RLD: Unable to recreate scenario in Vanilla Box because we I am not able to use punchout catalogs. The Previous test requisition created by Sharmaine was in her local instance. 11/14/07 RLD: Recreating Issue but encoutered an error with punchouts. Sent an email to Ariba asking for possible work around to access punchouts. 11/07/07 RLD: I will try to conduct testing on vanilla instance of Buyer before I reply to Vandana, 10/12/07 RLD: sent an email to Sharmaine for an update. Ariba has suggested to check the logic behind the triggers 10/05/07 RLD: Ariba is asking for fresh logs with certain logging setting on debug mode. 09/20/07 DEZ: Ariba is asking this information before the requisition is stuck. select * from ariba.purchasing.core.Requisiti on where StatusString = 'Submitted' and TimeCreated >= Date('2007-09-12 00:00:00 EST') 09/14/07 RLD: Level 2 is supposed to answer the following queries sent by ramya, Dennis will be sending a followup email on this 08/14/07 RLD: Last Update by Dennis was that the cause was due to duplicates in the Base ID at mass approval. 06/15/07 SFR: As per the support, the ARIBAINDEX27 is a unique index which is throwing the Unique Constraint Violation error. Try to disable the Unique Index and let them
1/1/2008
12/19/07 RLS: Waiting for Ariba's reply 12/05/07 RLS: Sent complete logs to Ariba.
1/1/2008
Waiting for their reply. 01/29/08 RLS: Closed. As per the details, this is still being investigated under SR 1-534063731 01/07/08 RLS: We'll be sending email to ariba for the information requested. 12/28/07 RLS: Sent reply to Ariba. 12/08/07 RLS: Sent email to Justin for his questions. 10/05/07 RLS: Sent updates to Justin. 09/27/07 RLS: Informed the support that there are users not in Unassigned participants forlder with the same set of rules as to those displayed.. 09/20/07 RLS: We'll send requested input by Monday 08/17/07 RLS: Call with Justin. He'll look more into this. 07/25/07 RLS: Opened a case with ariba. 01/07/08 RLS: As per Ariba, the parameter is visible within the individual Item's Price and Quantity section. We'll be checking this with the template and send reply to ariba. 12/28/07 RLS: Waiting for Ariba's reply
1/10/2008
12/03/07 RLS: This ticket can now be closed 11/15/07 RLS: Sent a note to Ariba that this can be closed since a defect has been logged. 10/22/07 RLS: Ariba has acknowledged this as defect. We are still waiting for Ariba for the scheduled fix for this defect 10/15/2007 RLS: Allan / Aldrin logged additional information on this ticket to include additional observations.
1/24/2008 1-8FDE0H
Still no update from Ariba
1/28/2008 RLS: We have agreed that this ticket will be closed 01/07/08 RLS: As per Aria, it is not possible to directly make the creation of an RFX dependent on the completion of a task. 02/04/08 JSP: Ariba wasn't able to receive confirmation and has closed this ticket. 01/29/08 RLS: As per Ariba, this is how the product is designed. 01/07/08 RLS: Waiting for Ariba's reply
1/24/2008
1/31/2008
02/04/08 JSP: The OrganizationPullTask scheduled task should pull the corporate URL into sourcing. Ticket closed. 01/28/08 JSP: Since the Corporate URL field is not visible in AES, Rinu Singhania recommended adding a custom attribute to add their Corporate URL. We need help pulling the Corporate URL field from this custom attribute from Sourcing to ACM. As per Aedrian. 02/08/08 JSP: User has agreed to create a new requisition, since the issue could not be recreated. Ticket closed. 02/04/08 JSP: As per Ariba, after reviewing the files, it looks like the order was moved to 'Ordered' status manually through inspector by updating the 'Ordered State' value to 4. There is no other way the order status can be ordered in Buyer while order failed to be sent to ASN which is proved by the following facts: 1) Order is not available on ASN 2) Order history shows Order sending had failed
2/1/2008
02/08/08 JSP: Ticket closed. 02/04/08 JSP: Unable to provide logs due to inability to recreate issue. Ariba has provided a workaround and will be closing this issue. 01/28/08 JSP: Ariba is asking for logs 01/23/08 RLD: Ariba wants to know if this issue has been re-created.
2/6/2008
2/7/2008
02/04/08 JSP: Defect has been verified, but no Service Pack designated yet. Ticket is marked as "Pending Fix ETA" but was closed by Ariba. 01/07/08 RLS: This has been acknowledged as defect by Ariba. As a workaround users should be able to avoid this by selecting both checkboxes (to and from) or not selecting either when you create the question in RFX Info 12/19/07 RLS: Waiting for Ariba's reply
2/1/2008 CR 18Q1PD8
02/15/08 JSP: Issue closed. 02/08/08 JSP: Ariba Dev team still working on this issue. 02/04/08 JSP: Ariba Dev team now working on this issue. Thay are also requesting information that might be needed. 01/28/08 JSP: Ariba provided a script that, after review, was determined to not work with this issue. Waiting for updates/confirmations from Ariba. 01/23/08 RLD: Ariba sent us a script that we will test if it will remove the reference IDs from the Folders. Test if it will have any other issues related to running the script. 01/16/08 RLD: Ariba is Researching the root cause.
2/11/2008
02/15/08 JSP: Issue closed upon providing downtime of ASN. 02/08/08 JSP: Ariba has presented a solution (Solution r-17652, available at knowledge base) and is now waiting for confirmation.
2/11/2008
02/29/08 JSP: Informed Ariba that the SR can be closed since a defect has already been logged. SR is now closed. 02/22/08 JSP: SR is still marked as "Pending Fix ETA". 02/20/08 JSP: SR is still marked as "Pending Fix ETA". 02/15/08 JSP: SR is still marked as "Pending Fix ETA". 02/08/08 JSP: SR is still marked as "Pending Fix ETA". 02/04/08 JSP: As per Ariba, this issue marked as "Pending Fix ETA" until Service Pack has been designated for the fix. 01/07/08 RLS: Defect has been logged for this ticket.
2/29/2008 CR 18UCZVW
02/29/08 JSP: An enhancement request has been logged. SR is now closed. 02/22/08 JSP: Ariba to assign a Technical Support Engineer for this issue.
2/27/2008
03/04/08 JSP: Ariba was not able to garner a response. SR is now closed. 02/29/08 JSP: Ariba still waiting for additional information. Since the logs cannot be left open for long periods of time in PROD, testing will be done on UAT/SIT environments instead. 02/22/08 JSP: Ariba requesting for logs and metriclog.txt and asking if outofmemory errors are being encountered. 02/20/08 JSP: Ariba waiting for input. 02/15/2008 JSP: Ariba waiting for input. Confirmed with Ariba that restarting the node was also the only remedy that is being applied. 02/08/2008 JSP: As per Ariba, there is no other way to halt the task (running ExpireDelegations task with status changed to completed/error). It needs to restart the node. 02/04/08: JSP: As per Ariba, yes, you can change the status to Error /completed. It doesn’t mean that the task is killed, if the thread related to the task is still running in the background, it will throw an error when the task is rerun. Usually in these types of scenario’s the thread already had died. You can change the status and rerun the task again. 01/28/08 JSP: Provided Ariba with logs they requested. 01/23/08 RLD: Ariba is still researching.
3/4/2008
03/07/08 JSP: Logged as a defect to be handled by L3. Issue is now closed. 03/04/08 JSP: Ariba to assign a Technical Support Engineer for this SR. 03/11/08 JSP: SR is now closed. 03/07/08 JSP: Ariba has provided the test case. They also provided instructions to verify that the Hotfix is working properly by using provided links. 03/04/08 JSP: Ariba replied that they do not have an ETA for when their Engineering team will provide a test case. 06/03/08 JSP: Ariba confirmed that these warning messages can be ignored. SR is now closed. 03/14/08 JSP: SR is now closed. 03/11/08 JSP: Service request SR# 1-549907749 was logged with ASN, still waiting for confirmation from Ariba. 03/07/08 JSP: Ariba has opened a Service Request with ASN regarding this issue. They have also provided information on how to distinguish Invoices that originated from ASN. 03/04/08 JSP: Ariba responded saying that a user with a huge number of items in his folder will affect performance. If the user is an invoice user, the FileInvoiceLoader task will take longer periods of time to complete.
3/5/2008
3/10/2008
3/11/2008
3/13/2008
03/14/08 JSP: Ariba has closed the SR. 03/11/08 JSP: Ariba responded by mentioning the only two ways of removing suppliers: throught the UI, and to import users with the overwrite option enabled. 06/03/08 JSP: SR is now closed.
3/13/2008
03/14/08 JSP: Ariba to close this SR. 03/11/08 JSP: No more issues reported for this case, SR can now be closed. 03/07/08 JSP: Ariba still trying to recreate the issue and is waiting for requested files to be sent. 03/04/08 JSP: Ariba did not receive java files, and is now trying to recreate this issue. They are now requesting for the pages where this issue is being encountered by doing a View Source and saving the HTML pages. 02/29/08 JSP: Still under investigation. 02/22/08 JSP: Waiting for confirmation from Ariba. 02/20/08 JSP: Ariba sent a readme file on catalog images. Clarified with Ariba that we are able to see the icons whereas the user was not.
3/20/2008
3/19/2008
03/24/08 JSP: SR is now closed. 03/14/08 JSP: Ariba waiting for results from our side. 03/11/08 JSP: Ariba has reviewed the logs and suggests that we edit supplier preferences in ASN by overriding default purchase order rules. Ariba now waiting for confirmation. 03/07/08 JSP: The log files that Ariba requested are now sent; waiting for confirmation from Ariba. 03/04/08 JSP: Ariba to assign a Technical Support Engineer for this SR.
3/21/2008
03/24/08 JSP: Informed Ariba that the user had the PO force ordered and will be faxing the order to the supplier manually. SR is now closed. 03/14/08 JSP: Ariba has reviewed the logs that were captured and is requesting for further information. Information has been provided; waiting for confirmation from Ariba.
3/21/2008
03/24/08 JSP: SR is now closed. 03/14/08 JSP: Ariba still conducting research. 03/11/08 JSP: Ariba conducting research with their Engineering team concerning the list of tables. 03/07/08 JSP: Ariba to assign a Technical Support Engineer for this SR. 03/28/08 JSP: Informed Ariba that tasks run as scheduled after restarting the servers. SR is now closed. 03/24/08 JSP: No updates from Ariba yet. 03/14/08 JSP: Ariba to assign a Technical Support Engineer for this issue.
3/19/2008
3/25/2008
03/28/08 JSP: Ariba mentioned that this is a recently raised defect (16M96HV), and that there is no workaround possible at the moment. SR is now closed as "Pending Fix ETA"/"Pending Major Release" 03/24/08 JSP: Ariba would like to confirm that when a user logs out of Ariba Sourcing or Ariba Analysis, he/she logs back in via ACM. They would also like to confirm if SIT, UAT, and PROD are on the same SP, Build, and Hotfixes.
3/26/2008 1-6M96HV
04/02/08 JSP: SR is now closed. 03/28/08 JSP: Informed Ariba that the SR can now be closed. 03/24/08 JSP: Ariba waiting for results on our side. SR is marked "Pending Customer Input" 03/14/08 JSP: Ariba has done some research on this case. They suspect that it may be due to the number of folder items in the user's folder. However, tests were conducted and the user still experiences slow login times even with a small number of folder items. Now waiting for Ariba to update.
3/27/2008
04/02/08 JSP: Ariba identified this SR as a customization issue. They also closed the SR as it is out of scope of their Technical Resolution team. 03/28/08 JSP: Ariba requesting for a WebEx session to better understand the issue. 03/24/08 JSP: Ariba requesting for screenshots and is asking if it is a customization issue. 03/14/08 JSP: Follow up with Ariba for updates. 03/11/08 JSP: Waiting for confirmation from Ariba. 03/07/08 JSP: Ariba is asking for a WebEx session for further analysis. However, the issue couldn't be recreated, and the problem could not be run through on WebEx. 03/04/08 JSP: Ariba to assign a Technical Support Engineer for this SR.
3/30/2008
04/02/08 JSP: Ariba asking if they can close the SR as it is already resolved. 03/28/08 JSP: Informed Ariba that the issue has been fixed and is working on the Vanilla box. Ariba also commented that there is not much difference between the resource.money.csv files except for a specific ID that distinguishes each csv for each language. 03/24/08 JSP: Ariba requesting for screenshots to replicate the issue and is asking for a webex session.
4/3/2008
04/08/08 JSP: SR is now closed. 04/04/08 JSP: Placed under "Pending Customer Input" status. 04/02/08 JSP: CXML file was sent to Ariba for study. 03/28/08 JSP: Ariba has gone through the logs and confirmed that the query Dennis mentioned was causing the task to run for long periods of time. Waiting for a response from Ariba regarding the function of "shipFrom" in the cXML invoice. 03/24/08 JSP: Requested log files are sent; waiting for updates on Ariba's side.
4/8/2008
06/03/08 JSP: Bids can be viewed by clicking on the BidId. SR is now closed. 04/16/08 JSP: SR is now closed. 04/08/08 JSP: Ariba still asking for logs/screenshots. No updates from our side. 04/02/08 JSP: Ariba asking what issues are being faced by the users when punching out to the supplier. They are also asking for log files for study. 04/18/08 JSP: SR is now closed. 04/16/08 JSP: Ariba to provide a list of key functionalities/considerations while implementing service packs between SP21 and SP27. 04/11/08 JSP: Ariba has provided a list of key points to consider when implementing newer service packs.
4/8/2008
4/15/2008
4/17/2008
04/18/08 JSP: SR is now closed. 04/16/08 JSP: Ariba confirmed that only the listed permissions would allow importing of suppliers. They are now asking if they can close thi SR. 04/11/08 JSP: Now asking Ariba if there are any other permissions that allow creation of suppliers through import. 04/08/08 JSP: Ariba confirmed that the issue was in fact an intended functionality. Waiting for further updates. 04/02/08 JSP: Waiting for updates from Ariba. 03/28/08 JSP: Ariba to assign a Technical Support Engineer for this SR.
4/16/2008
04/18/08 JSP: SR is now closed. 04/16/08 JSP: Ariba to assign a Technical Support Engineer for this SR. 04/23/08 JSP: SR is now closed. 04/18/08 JSP: Advised Ariba to close this SR. 04/16/08 JSP: SR marked "Pending Customer Input". To advise Ariba to close this SR. 04/08/08 JSP: Ariba requesting for logs, as well as parameters.table and CommonScheduledTasks.table, for study. 04/02/08 JSP: Ariba has provided a solution, however, it wasn't applicable. Waiting for further updates from Ariba.
4/17/2008
4/18/2008
04/29/08 JSP: Ariba confirmed that Sourcing 4/23/2008 should work fine with Java 1.5.
04/29/08 JSP: SR is now closed. 04/25/08 JSP: Ariba confirmed that the issue might be caused by users logging in while the ExpireDelegations Task is running. This theory is now being tested. 04/23/08 JSP: Logs are sent to Ariba, and confirmed with them that it's not the same users that are appearing in the logs. 04/29/08 JSP: SR is now closed. 04/25/08 JSP: Ariba replied saying that they need logs to determine the cause, and is asking if the SR can be closed. 04/23/08 JSP: Asking Ariba if there is any other way to determine the cause of this issue, as it no longer happens after system restart. 05/02/08 JSP: SR is now closed. 04/29/08 JSP: Ariba verified that Java 1.4.2 above is supported. However, 1.5.x, as is 1.4.3, is not. 04/25/08 JSP: Ariba verified that Java 1.4.2 above is supported. However, 1.5.x, as is 1.4.3, is not. 05/02/08 JSP: SR is now closed. 04/29/08 JSP: No updates from our side. 04/25/08 JSP: Ariba provided a list of reports that are, by default, available for invoice. 04/23/08 JSP: Ariba to assign a Technical Support Engineer for this issue.
4/29/2008
4/28/2008
4/30/2008
4/29/2008
05/06/08 JSP: SR is now closed. 05/02/08 JSP: No update from our side. Ariba asking for an update. 04/29/08 JSP: No update from our side. Ariba asking for an update. 04/25/08 JSP: Ariba asking for an update. 04/23/08 JSP: Ariba asking for an update. 04/18/08 JSP: Waiting for updates from Ariba. 04/16/08 JSP: Waiting for updates from Ariba. 04/11/08 JSP: Ariba has provided a list of defects that weren't searchable in Connect.
5/2/2008
05/06/08 JSP: Missing class files are migrated. SR is now closed. 05/02/08 JSP: Ariba to assign a Technical Support Engineer for this issue. 05/09/08 JSP: SR is now closed. 05/06/08 JSP: Ariba sent over screenshots and is now asking if they are what we are seeing on our side or not. 05/02/08 JSP: Ariba sent over screenshots and is now asking if they are what we are seeing on our side or not. 04/29/08 JSP: Ariba sent over screenshots and is now asking if they are what we are seeing on our side or not. 04/25/08 JSP: Waiting for updates from Ariba. 04/23/08 JSP: Waiting for updates from Ariba. 04/18/08 JSP: Ariba to assign a Technical Support Engineer for this issue.
5/4/2008
5/6/2008
05/09/08 JSP: SR is now closed. 05/06/08 JSP: Ariba confirmed that this is an expected behavior in SP20 and SP28. They are also inquiring that there is no option to select Approvers/Reviewers in the view task details screen before submitting the task, which is not OOTB behavior. 05/02/08 JSP: Confirmed with Ariba that the approval rules have already been applied, and that the approval flow was seen after submitting the task. 04/29/08 JSP: Ariba recreated the issue and confirmed that it is an expected behavior. Now asking if approvers are added at template level or by approval rules. 04/25/08 JSP: Steps are provided to Ariba to recreate this issue. 04/23/08 JSP: Steps are provided to Ariba to recreate this issue. 04/18/08 JSP: Ariba has confirmed that the Approval Flow appears in their tests. They are now asking for the exact steps that were taken causing this issue to trigger. 04/16/08 JSP: Waiting for updates from Ariba. 04/11/08 JSP: Ariba to assign a Technical Support Engineer for this issue.
5/8/2008 1-96OPTG
05/14/08 JSP: SR is now closed. 05/09/08 JSP: Ariba identified 2 common causes for the CPU to spike: overload of available threads and cyclical references. Ariba now asking for confirmation. 05/06/08 JSP: Waiting from updates from Ariba. 05/02/08 JSP: Waiting from updates from Ariba. 04/29/08 JSP: Waiting from updates from Ariba. 04/25/08 JSP: Waiting from updates from Ariba. 04/23/08 JSP: Ariba to assign a Technical Support Engineer for this issue. 05/16/08 JSP: SR is now closed. 05/14/08 JSP: Ariba confirmed that this issue has been logged as a defect. They have also provided a query to solve this problem. 05/21/08 JSP: Ariba has identified the cause and has now closed this SR. 05/16/08 JSP: Ariba asking for a WebEx session to discuss this further. 05/14/08 JSP: Ariba to assign a Technical Support Engineer for this issue. 05/23/08 JSP: SR is now closed. 05/21/08 JSP: As per Ariba, this feature is on the roadmap for the next release. 17CZQSN,1-5IFN7Y,1-1EYIQ3 are few of the enhancements that have been raised for this functionality. 05/16/08 JSP: Ariba to assign a Technical Support Engineer for this issue.
5/9/2008
5/15/2008
5/20/2008
5/22/2008 1-3IRLLB
05/23/08 JSP: Ariba has logged a defect for this, to be fixed in SP33. SR is now closed. 05/21/08 JSP: Ariba was able to reproduce this issue and has already logged a defect (1-9E3I37). 05/16/08 JSP: Ariba to assign a Technical Support Engineer for this issue. 05/28/08 JSP: SR is now closed. 05/23/08 JSP: As per Ariba, it’s the behaviour of the product that the draft events gets deleted when the template associated with it is deleted.
5/15/2008 1-9E3I37
05/23/08 JSP: Ariba also added that there are no drawbacks in adding custom classes under ORMS sessions. 05/21/08 JSP: Ariba suggests that we add the custom class under ORMS session in the parameters.table then restart Buyer. 05/16/08 JSP: As per Ariba, the reason for this error is because a particular custom clusterRoot class is being updated, and it is not a child class of any of the classes listed under the ORMSUser session in parameters.table. Or, if the class is not a child of any of the classes listed under the ORMSUser session in parameters.table, then the class itself is not listed under the classes listed under the ORMSUser session in parameters.table.
5/27/2008
5/23/2008
05/28/08 JSP: Ariba has logged a documentation defect for this. 05/23/08 JSP: Ariba has logged a documentation defect for this. 05/21/08 JSP: Ariba logged this as a documentation defect (CR#1-9E013Y). 05/16/08 JSP: Ariba to assign a Technical Support Engineer for this issue. 06/03/08 JSP: SR is now closed. 05/28/08 JSP: No updates from our side. Ariba asking if they can close this SR. 05/23/08 JSP: No updates from our side. 05/21/08 JSP: As per Ariba, it seems that the server was unable to contact a certain URL, which may be due to being down or some network issue. Now asking if the SR can be closed. 05/16/08 JSP: Confirmed with Ariba that restarting the servers solved the problem. Now asking if there are any ways to prevent this from happening again. 05/14/08 JSP: Ariba to assign a Technical Support Engineer for this issue. 06/03/08 JSP: SR is now closed. 05/28/08 JSP: Ariba working with QA team to test this defect. 05/23/08 JSP: Asking Ariba on how to test the fix for defect 1-3OH1YF. 05/21/08 JSP: Screenshot sent over to Ariba. 05/16/08 JSP: Ariba still investigating this issue.
5/29/2008 1-9V9RZ
5/30/2008
6/2/2008
06/10/08 GLY: Issue was closed without being resolved. 06/04/08 GLY: Ariba asking for a good business reason on why titles need '&' before raising this issue to Product Management. 06/10/08 GLY: Issue was closed without being resolved. 06/04/08 GLY: Ariba has provided links to test the Hotfix. 06/10/08 GLY: Issue was closed. 06/04/08 GLY: Ariba clarified, for Buyer 8.0 required parameters are defined in parameters.table file. Value of "System.Procure.AribaNetwork .Password" parameter in parameters.table should match the sharedsecret value in https://buyer.ariba.com account. 06/03/08 JSP: Ariba asking to check for correct values in parameters.table. 05/28/08 washas 06/10/08 JSP: GLY: SR Issue reassigned. Ariba on been closed Updated after performing the current of the SR. some seriesstand of tests. 05/23/08 GLY: JSP: Certificates 06/04/08 Ariba stated: are loaded, however, punchout The defect[CR#1-9EVQU7] is still Iunavailable. logs which have raisedSent on this over to Ariba for study. issue is a duplicate defect of 05/21/08 JSP: Now is asking CR#1-8UAWIX which fixed Ariba for some clarifications with SP28. regarding setup. 06/03/08SSL JSP: The defect 05/16/08 JSP: askingof raised for this is aNow duplicate Ariba for some clarifications CR#1-8UAWIX which has regarding SSLfixed setup. SSL already been in SP28. Configuration document was 05/28/08 JSP: Ariba has also sent. raised a defect for this. 05/14/08 up of 05/23/08 JSP: JSP: Setting Ariba has SSL ongoing. raised a defect for this. 05/09/08 05/21/08 JSP: JSP: According Ariba was to Ariba, SSL is not onon able to reproduceenabled the issue the Vanilla Box and that we SP27 but not on SP28. They may refer to config-guide.pdf are now asking for a test event for further information. using the same template to 05/06/08 According to see if it can JSP: be recreated. Ariba, SSL isJSP: not Ariba enabled on 05/16/08 the Vanilla Box and that we investigating this issue. may refer toJSP: config-guide.pdf 05/14/08 Ariba to for further information. assign a Technical Support 05/02/08 JSP: According to Engineer for this issue. Ariba, SSL is not enabled on the Vanilla Box and that we
6/6/2008 2:33 1-7A3HTF
6/5/2008
6/5/2008
6/5/2008 1-9EVQU7
06/13/08 JSP: SR is now closed. 06/10/08 GLY: Ariba wants to verify if issue is the same as SR 1-321682891 logged back in 2007. 06/04/08 GLY: Conducting tests for the Intends to response issue. 06/03/08 JSP: Conducting tests for the Intends to response issue. 05/28/08 JSP: Ariba to assign a Technical Support Engineer for this issue. 05/23/08 JSP: Ariba to assign a Technical Support Engineer for this issue. 05/21/08 JSP: Ariba to assign a Technical Support Engineer for this issue.
6/10/2008
06/13/08 JSP: SR is now closed. 06/10/08 GLY: Ariba to assign an engr. on this SR. 06/13/08 JSP: Ariba confirmed that no code change is necessary. SR is now closed. 06/10/08 GLY: Still waiting for Ariba to respond. 06/04/08 GLY: Waiting for Ariba's response. 06/03/08 JSP: Ariba to assign a Technical Support Engineer for this issue.
6/11/2008 1-8V3H3H
06/18/08 JSP: SR is now closed. 06/13/08 JSP: Ariba working on this issue and will update accordingly. 06/10/08 GLY: Waiting for Ariba's response.
6/16/2008
6/10/2008
06/18/08 JSP: SR is now closed. 06/13/08 JSP: Sent an email to customer; Ariba asking if SR can be closed. 06/10/08 GLY: As per Ariba's reply, customizations should be done in the latest upgraded jsp file . 06/04/08 GLY: We were able to determined the cause of this. Asked Ariba if the result is the functionality. 06/03/08 JSP: Cause has been determined; changes in the OrganizationChooser.jsp file did not take effect in Prod. 05/28/08 JSP: Cause has been determined; changes in the OrganizationChooser.jsp file did not take effect in Prod. 05/23/08 JSP: Ariba investigating this issue. 05/21/08 JSP: Ariba to assign a Technical Support Engineer for this issue. 06/18/08 JSP: SR is now closed. 06/13/08 JSP: Ariba confirmed that this issue is a defect rectified in next major release "Jupiter". 06/10/08 GLY: Ariba confirmed that the issue was a defect rectified in the next major release "Jupiter". 06/04/08 GLY: Ariba to assign a Technical Support Engineer for this issue. 06/18/08 JSP: SR is now closed. 06/13/08 JSP: Ariba asking additional questions for clarification. 06/10/08 GLY: Provided answers to Ariba's follow-up questions. 06/04/08 GLY: Ariba investigating this issue. 06/03/08 JSP: Waiting for updates from Ariba.
6/15/2008
6/12/2008 1-6M96HV
6/12/2008
06/18/08 JSP: SR is now closed. 06/13/08 JSP: Ariba requesting that we ask the supplier to submit an invoice to see if it works now. 06/10/08 GLY: Sent clarification to Ariba. 06/25/08 JSP: SR is now closed. 06/20/08 JSP: Ariba clarified that this issue is actually not a defect. 06/18/08 JSP: Ariba has logged a defect for this. 06/13/08 JSP: Ariba has logged a defect for this (19HKM7F). 06/10/08 GLY: Ariba investigating on this potential defect. 06/25/08 JSP: SR is now closed. 06/20/08 JSP: To check the behavior in SP30 since defect is fixed in SP28. 06/18/08 JSP: Ariba to assign a Technical Support Engineer for this issue. 06/25/08 JSP: SR is now closed. 06/20/08 JSP: No updates from our side. 06/18/08 JSP: Ariba answered all questions provided, and also mentioned that special characters should not be allowed in the future to prevent potentially unpredictable behavior. 06/13/08 JSP: Ariba confirmed that the impact would be very bad.
6/15/2008
6/24/2008 1-9HKM7F
6/20/2008 1-8XO156
6/24/2008
06/25/08 JSP: SR is now closed. 06/20/08 JSP: Ariba asking for the aml file for testing. 06/18/08 JSP: Ariba asking for the email to be resent due to the message being truncated. They are also asking for the aml file for testing. 06/13/08 JSP: Ariba requesting for the aml and the trigger that updates the fields. 06/20/08 JSP: Advised Ariba that this SR can now be closed. 06/18/08 JSP: Ariba provided a link to Weblogic documentation that would help in resolving this SR. They are also asking for a WebEx session. 06/13/08 JSP: Ariba confirmed that this is a backend server issue (Weblogic).
6/23/2008
6/20/2008
06/27/08 JSP: No updates from our side, SR is now closed. 06/25/08 JSP: Ariba asking for updates from our side. 06/20/08 JSP: Ariba asking for updates from our side. 06/18/08 JSP: Ariba asking for updates from our side. 06/13/08 JSP: Ariba asking if they have to log an Enhancement Request. 06/10/08 GLY: As per Ariba, they are asking if they will need to log an Enhancement Request on our behalf.
6/27/2008
06/27/08 JSP: Informed Ariba that a new SR will be opened if any problems are encountered during testing. SR is now closed. 06/25/80 JSP: Asking Ariba if there is an equivalent of ROWNUM in AQL.
6/19/2008
6/26/2008
07/01/08 JSP: SR is now closed. 06/27/08 JSP: Ariba waiting for updates from our side. 06/25/08 JSP: Ariba waiting for updates from our side. 06/20/08 JSP: Ariba waiting for updates from our side. 06/18/08 JSP: Ariba waiting for updates from our side. 06/13/08 JSP: To confirm with Ariba if SR can be closed. 06/10/08 GLY: The "stage# of the event.." brings confusion to some user. Confirm to Ariba if this is an intended functionality. 06/04/08 GLY: Ariba awaiting additional information required to resolve this SR. 06/03/08 JSP: As per Ariba, we can change the wording in the email template and restart Sourcing. 05/28/08 JSP: As per Ariba, we can change the wording in the email template and restart Sourcing. 05/23/08 JSP: As per Ariba, we can change the wording in the email template and restart Sourcing. 05/21/08 JSP: Ariba asking if there are any recent changes made to the email template. 05/16/08 JSP: Ariba asking if there are any recent changes made to the email template. 05/14/08 JSP: Ariba asking if there are any recent changes made to the email template. 05/09/08 JSP: Ariba still investigating this issue. 05/06/08 JSP: Ariba still investigating this issue. 05/02/08 JSP: Ariba still investigating this issue. 04/29/08 JSP: Waiting for updates from Ariba. 04/25/08 JSP: Waiting for updates from Ariba. 04/23/08 JSP: Ariba to assign a Technical Support Engineer for this issue.
6/27/2008
07/01/08 JSP: SR is now closed.
07/01/08 JSP: SR is now closed. 06/27/08 JSP: According to Ariba, the supplier should send back a valid cxml response to get the process moving forward. 06/25/08 JSP: According to Ariba, the supplier should send back a valid cxml response to get the process moving forward. 07/01/08 JSP: SR is now closed.
07/01/08 JSP: SR is now closed. 07/03/08 JSP: SR is now closed. 07/01/08 JSP: Waiting for updates from Ariba. 06/27/08 JSP: Ariba to assign a Technical Support Engineer for this. 07/01/08 JSP: SR is now closed. 06/27/08 JSP: As per Ariba, user can be restricted from uploading/deleting documents or creating folder by not adding the user in Project under Team tab.
7/1/2008
6/30/2008
7/1/2008
7/1/2008 7/1/2008
7/1/2008
07/03/08 JSP: SR is now closed. 07/01/08 JSP: As per Ariba, symbolic links are a UNIX functionality and is not available in windows. One option is to map the drive from windows to the UNIX server, but on the same network. 06/27/08 JSP: As per Ariba, symbolic links are a UNIX functionality and is not available in windows. One option is to map the drive from windows to the UNIX server, but on the same network. 06/25/08 JSP: Waiting for updates from Ariba.
7/2/2008 7:19
07/09/08 JSP: SR is now closed. 07/03/08 JSP: Ariba asking for updates from our side. 07/01/08 JSP: Ariba asking for updates from our side. 06/27/08 JSP: Ariba asking for updates from our side. 06/25/08 JSP: Ariba waiting for updates from our side. 06/20/08 JSP: Ariba suggesting that we try to access the lower environments as well from outside the network. 06/18/08 JSP: Ariba suggesting that we try to access the lower environments as well from outside the network. 06/13/08 JSP: To check if this issue occurs on other machines outside the network. 06/10/08 GLY: As per Ariba, try logging in as a new user with Sourcing administrator role.
7/8/2008 9:41
07/09/08 JSP: SR is now closed. 07/03/08 JSP: Current status/resolution: checking on what "view > source" says about the page in question. Also getting query run. 07/01/08 JSP: Reopened. 07/09/08 JSP: Closed. 07/03/08 JSP: Reopened. 07/01/08 JSP: SR is now closed.
7/8/2008 5:50
7/9/2008 0:00
07/11/08 JSP: SR is now closed. 07/09/08 JSP: Ariba requested a WebEx session. 07/03/08 JSP: Ariba created a new defect for this (19JJL7W). 07/01/08 JSP: Ariba created a new defect for this (19JJL7W). 06/27/08 JSP: Ariba created a new defect for this (19JJL7W). 06/25/08 JSP: Ariba created a new defect for this (19JJL7W). 06/20/08 JSP: Waiting for updates from Ariba. 06/18/08 JSP: Waiting for updates from Ariba. 06/13/08 JSP: Waiting for updates from Ariba. 06/10/08 GLY: Waiting for Ariba's update. 06/04/08 GLY: Ariba set time to do WebEx. 06/03/08 JSP: Ariba asking for a WebEx session. 05/28/08 JSP: Ariba asking for a WebEx session. 05/23/08 JSP: Ariba to perform tests on this issue. 05/21/08 JSP: Waiting for updates from Ariba. 05/16/08 JSP: As per Ariba, TasksMaxResultRows is a preexisting parameter in Parameters.table in SP20 and some enhancement were made in the TasksMaxResultRows for better performance in SP27. 05/14/08 JSP: Ariba following-up on this issue.
7/11/2008 0:00 1-9F3LFI
07/31/08 RLD: Issue is now closed. The issue is not reproducible in Vanilla instance. 07/11/08 JSP: Issue recreated successfully. Logged as defect. 07/09/08 JSP: Trying to replicate issue on our side. 07/03/08 JSP: Trying to replicate issue on our side. 07/01/08 JSP: No updates from our side. 06/27/08 JSP: Ariba asking if this issue can be replicated, if it happens to all Requisitions, and if it only happens when the Requisition has more line items where each line item has AssetData. 06/25/08 JSP: Ariba asking if this issue can be replicated, if it happens to all Requisitions, and if it only happens when the Requisition has more line items where each line item has AssetData.
7/31/2008 0:00
07/31/08 RLD: Advised Ariba to close the issue because we already got a work around 07/11/08 JSP: Advised Ariba to close this SR. 07/09/08 JSP: Advised Ariba to close this SR. 07/03/08 JSP: Advised Ariba to close this SR. 07/01/08 JSP: Ariba to assign a Technical Support Engineer for this.
7/31/2008 0:00
07/31/08 RLD: The issue has been resolved, requested for the ticket to be closed. 07/11/08 JSP: Waiting for updates from Ariba. 07/09/08 JSP: Ariba to assign a Technical Support Engineer for this issue.
7/31/2008 0:00
07/31/08 RLD: Ariba is still currently investigating the issue. The ariba support, informed us that he will send us an update as soon as they've completed the investigation 07/11/08 JSP: Asking Ariba for clarification if PunchOutHeaderID splits the PO's. 08/08/08 RLD: The issue is still under discussion internally but this SR is closed in Connect 07/31/08 RLD: Ariba Advised us to contact the ASD Team as they are not able to reproduce the issue in the OOTB instance. 07/11/08 JSP: Ariba still investigating this issue. 07/09/08 JSP: Ariba requesting to arrange a call. 07/03/08 JSP: Followed up with Ariba. 07/01/08 JSP: Informed Ariba that we weren't able to recreate the issue. Sample data of invoices not loaded in ASN was provided. 06/27/08 JSP: Informed Ariba that we weren't able to recreate the issue. Sample data of invoices not loaded in ASN was provided.
7/31/2008 0:00
8/8/2008 0:00
08/08/08 RLD: closed, Aedrian - They declined both the hot fix and the change request. The change request would have been the request for a service pack. Since it is fixed in 9r1 they will not attempt it in a SP. 07/11/08 JSP: Ariba waiting for updates from our side. 07/09/08 JSP: Ariba waiting for updates from our side. 07/03/08 JSP: As per Ariba, SP29 solves the problem. 07/01/08 JSP: Ariba asking if the missing tasks have due dates. 06/27/08 JSP: Ariba asking if the missing tasks have due dates. 06/25/08 JSP: Ariba asking if the missing tasks have due dates. 06/20/08 JSP: Ariba asking if the missing tasks have due dates. 06/18/08 JSP: Waiting for updates from Ariba. 06/13/08 JSP: Ariba to test this issue on SP30. 05/23/08 JSP: This issue has been fixed as of SP29. SR is now closed. 05/21/08 JSP: According to Ariba, this looks like an identified issue that has been resolved in SP29. They are also asking for logs. 05/16/08 JSP: Ariba asking for screenshots.
8/8/2008 0:00
07/11/08 JSP: The one-off logged for this defect has a tentative schedule of July 15. 07/09/08 JSP: The one-off logged for this defect has a tentative schedule of July 15. 07/03/08 JSP: The one-off logged for this defect has a tentative schedule of July 15. 07/01/08 JSP: The one-off logged for this defect has a tentative schedule of July 15. 06/27/08 JSP: The one-off logged for this defect has a tentative schedule of July 15. 06/25/08 JSP: Ariba still figuring out the root cause of defect. 06/20/08 JSP: Still waiting for updates from Ariba. 06/18/08 JSP: Ariba still reviewing the hotfix request. 06/13/08 JSP: Answered questionnaire sent over to Ariba. 06/10/08 GLY: Ariba to assign an engr. on this SR. 08/08/08 RLD: Moved new question to SR 1-585910401 07/11/08 JSP: Still discussing release date of patch due to start of UAT phase on July 18. 07/09/08 JSP: Ariba requesting for a WebEx session. 07/03/08 JSP: Ariba requesting for more information. 07/01/08 JSP: Ariba to assign a Technical Support Engineer for this.
7/11/2008 0:00 1-9HFBXE
8/8/2008 0:00
07/11/08 JSP: Ariba waiting for updates from our side. 07/09/08 JSP: Ariba waiting for updates from our side. 07/03/08 JSP: Waiting for response from Ariba. 07/01/08 JSP: Asked Ariba on why there are still invoices from January not loaded expecially when it is a FIFO concept with ASN to Buyer. 06/27/08 JSP: Asked Ariba on why there are still invoices from January not loaded expecially when it is a FIFO concept with ASN to Buyer. 06/25/08 JSP: As per Ariba, Pending Queue count: 9721. As for invoices still with sent status on ASN, looks like there is still an on-going problem with invoice status not being sent back from Buyer. 06/20/08 JSP: Now monitoring the invoices.
7/11/2008 0:00
07/11/08 JSP: Ariba has logged a defect for this, to be fixed in SP33. 07/09/08 JSP: Ariba has logged a defect for this, to be fixed in SP33. 07/03/08 JSP: Ariba has logged a defect for this, to be fixed in SP33. 07/01/08 JSP: Ariba has logged a defect for this, to be fixed in SP33. 06/27/08 JSP: Ariba has logged a defect for this, to be fixed in SP33. 06/25/08 JSP: Ariba has logged a defect for this, to be fixed in SP33. 06/20/08 JSP: Ariba has logged a defect for this, to be fixed in SP33. 06/18/08 JSP: Ariba has logged a defect for this, to be fixed in SP33. 06/13/08 JSP: Ariba has logged a defect for this, to be fixed in SP33. 06/10/08 GLY: No reply yet from our side. 06/04/08 GLY: No reply yet from our side. 06/03/08 JSP: Ariba has logged a defect for this, to be fixed in SP33. 05/28/08 JSP: Ariba has logged a defect for this, to be fixed in SP33. 05/23/08 JSP: Ariba has logged a defect for this, to be fixed in SP33. 05/21/08 JSP: Ariba provided a workaround along with screenshots for reference. 05/16/08 JSP: Ariba provided a workaround along with screenshots for reference. 05/16/08 JSP: Ariba provided a workaround along with screenshots for reference. 05/14/08 JSP: Ariba to assign a Technical Support Engineer for this issue.
7/11/2008 0:00 1-9DQPY4
07/11/08 JSP: Ariba has raised a defect for this. 07/09/08 JSP: Ariba has raised a defect for this. 07/03/08 JSP: Ariba has raised a defect for this. 07/01/08 JSP: Ariba has raised a defect for this. 06/27/08 JSP: Ariba has raised a defect for this. 06/25/08 JSP: Ariba has raised a defect for this. 06/20/08 JSP: Ariba has raised a defect for this. 06/18/08 JSP: Ariba has raised a defect for this. 06/13/08 JSP: Ariba has raised a defect for this. 06/10/08 GLY: No reply from our side yet. 06/04/08 GLY: No reply from our side yet. 06/03/08 JSP: Ariba has raised a defect for this. 05/28/08 JSP: Ariba has raised a defect for this. 05/23/08 JSP: Ariba has raised a defect for this. 05/21/08 JSP: Ariba logged this as a Change Request (19B9Q7D) and is set to be resolved in SP31. 05/16/08 JSP: Ariba found a solution by modifying the Parameters.table.
7/11/2008 0:00 1-9B9Q7D
07/11/08 JSP: Waiting for updates on the patch from Ariba. 07/09/08 JSP: Waiting for updates on the patch from Ariba. 07/03/08 JSP: Logged as defect 1-9KNAZK. 07/01/08 JSP: Ariba to assign a Technical Support Engineer for this.
7/11/2008 0:00 1-9KNAZK
07/11/08 JSP: Ariba requesting an export of the event and logs. 07/09/08 JSP: Reopened. 06/20/08 JSP: SR is now closed. 06/18/08 JSP: Ariba confirmed that the parameter System.Performance.LogicalLin eLimit was added since SP29. The default limit is 1500, and it was confirmed to give performance issues if it goes above 2000. 08/08/08 RLD: Asked Phil for updates, if Rob sent back any response yet. 07/31/08 RLD: Ariba forwarded the concern to ASD Team, and we are awaiting a response from them 07/11/08 JSP: Waiting for updates from Ariba. 07/09/08 JSP: Waiting for updates from Ariba. 07/03/08 JSP: Ariba requesting for more information. 08/08/08 RLD: Ariba informed us that having 2 different currencies on the header and line items was possible 07/31/08 RLD: Ariba is still currently investigating the issue. The ariba support, informed us that he will send us an update as soon as they've completed the investigation
7/11/2008 0:00
8/8/2008 0:00
8/8/2008 0:00
08/08/08 RLD: Ariba informed us that "The routing method that shows up on the report depends on what the supplier configures on their supplier account as the invoice routing method.
8/8/2008 0:00
If they're using an invoice poster tool but do not change their routing method, it is possible that they had "online" as the routing method configured on their account (unless they explicitly configured to cXML). In other words, the routing method on the report is not determined by examining the invoice documents on how they are created, but based on the supplier's configured preference. " 08/19/2008 RLS: Posted an updated in connect to Inform Ariba that we are able to determine the cause of duplicates. 08/19/2008 RLS: We found out that an OOTB functionality brought by SP30 caused this. Also, we have asked Ariba why they set the IsSearchable property to false. The support on what's the reason on this. His guess is that for the field not to be used in Search. 08/13/08 RLD: Ted responded to Aldrins inquiry about the "Status" and is now asking if the SR can be closed.
8/19/2008 0:00
08/19/2008 RLS: Ariba is waiting for our reply. They have sent us screenshots showing predecessor project fields for SP20 and SP30. 08/13/08 RLD: Sparc is asking for Screenshots on what happens during a specific test scenario.
8/20/2008 0:00
8/21/2008 0:00
08/13/08 RLD: Ariba is wating for the support lab to finish whatever they are doing, before they can conduct the tests. 08/08/08 RLD: Sent Ariba details regarding the information they need to continue the investigation.
8/19/2008 0:00
08/13/08 RLD: We are currently on call with Ariba, Web team, Sun Microsystem, SA
8/26/2008
08/25/08 RLD: Logged a new ticket requesting for infromation on system warnings. 08/30/08 RLD: Not yet recreated. 08/25/08 RLD: Ariba sent a response to that they cannot recreate this on the OOTB so they want us to recreate the problem in vanilla box. 08/13/08 RLD: Ariba sent a response to that they cannot recreate this on the OOTB so they want us to recreate the problem in vanilla box. 08/08/08 RLD: We're asking ariba how the split type was set to null, and they are currently researching the issue. 07/31/08 RLD: We responded to Ariba's questions and awating feedback from them. 09/06/08 RLD: Closed 08/30/08 RLD: Ariba Provided explanation, 08/30/08 RLD: Answered Ariba's Inquiry, and still awaiting a response from them. 08/25/08 RLD: Waiting for Ariba's reply. 08/22/08 RLS: Waiting for Ariba's reply. 08/19/08 RLS: Sent a reply to Ariba informing that users will encounter error in opening projects with this issue. 08/13/08 RLD: Ariba wants to know what are the problems the SPACR team are seeing.
08/30/08 RLS:Issue for Closure 08/19/08 RLS: We are still unable to replicate the error with the event sent by Ariba. Sent email for the result of our test. 08/13/08 RLD: Ariba is still awaiting additional information required to resolve this SR. The current SR status is 'Pending Customer Input'. 08/08/08 RLD: Ariba is still awaiting additional information required to resolve this SR. The current SR status is 'Pending Customer Input'. 07/09/08 JSP: Steps were provided to reproduce the error. 07/03/08 JSP: Steps were provided to reproduce the error. 07/01/08 JSP: Ariba working on this issue and will update ASAP. 06/27/08 JSP: Ariba working on this issue and will update ASAP. 06/25/08 JSP: Ariba waiting for updates from our side. 06/20/08 JSP: Ariba waiting for updates from our side. 06/18/08 JSP: Ariba waiting for updates from our side. 06/13/08 JSP: Ariba provided some return characters to test out with. 06/10/08 GLY: Waiting for Ariba's response.
09/23/08 RLS: No Workaround as per Ariba. 09/17/08 RLS: No updates from Ariba.
9/23/2008
09/23/08 RLS: Ariba has responded with comments in the list we provided. Separate SRs will be logged for each defect raised. 09/17/08 RLS: For research
9/23/2008
09/23/08 RLS: Ariba has acknowledged this as defect that will be fixed in 9r1
9/23/2008
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1-1236151
6/21/2005
#REF! D1 - Critical Development
#REF! P2 - No Workaround Production
1-1118111
6/8/2005
#REF! D1 - Critical Development
1-885731
5/18/2005
#REF! D1 - Critical Development
1-1271961
6/24/2005
#REF! P2 - No Workaround Production
1-1348191
7/5/2005
#REF! P3 - Workaround Avail Prod
279470
1-1421501
4/15/2005
7/14/2005
#REF! D1 - Critical Development
#REF! P2 - No Workaround Production
1-1501261
7/25/2005
#REF! P3 - Workaround Avail Prod
1-1501771
7/26/2005
#REF! P2 - No Workaround Production
1-997363
5/27/2005
#REF! D1 - Critical Development
1-1216021
6/20/2005
#REF! Request For Information
1-1421501
7/14/2005
#REF! P2 - No Workaround Production
1-1501261
7/25/2005
1-1645411
8/10/2005
1-1501771
7/26/2005
#REF! P3 - Workaround Avail Prod #REF! Request For Information #REF! P2 - No Workaround Production
1-1823041
8/23/2005
#REF! P2 - No Workaround Production
1-1590807
8/5/2005
#REF! P2 - No Workaround Production
1-1714521
8/16/2005
#REF! P2 - No Workaround Production
1-2086801
9/21/2005
#REF! D1 - Critical Development
1-663841
5/6/2005
#REF! D1 - Critical Development
1-2226911
10/3/2005
#REF! D3 - Important Development
1-2288731
10/7/2005
#REF! P1 - System Down Production
1-1642003
8/10/2005
#REF! P2 - No Workaround Production
1-1678745
8/15/2005
#REF! Request For Information
1-2355301
10/14/2005
1-2086821
9/21/2005
10/7/2005
#REF! D1 - Critical Development #REF! P2 - No Workaround Production #REF! P1 - System Down Production
1-2339853
10/14/2005
#REF! P2 - No Workaround Production
1-2322791
10/12/2005
#REF! D1 - Critical Development
1-1580131 1-1773901
8/3/2005 8/19/2005
#REF! P3 - Workaround Avail Prod #REF! P2 - No Workaround Production
1-2165331
9/28/2005
#REF! D1 - Critical Development
1-2136691
9/26/2005
#REF! P2 - No Workaround Production
1-2496541
10/22/2005
#REF! P2 - No Workaround Production
1-2174831
9/30/2005
#REF! Request For Information
1-2809711
11/10/2005
#REF! Request For Information
1-1324561
7/1/2005
#REF! P2 - No Workaround Production
1-1896251
8/29/2005
1-2915781
11/17/2005
#REF! D1 - Critical Development
1-2904873
11/17/2005
#REF! Request For Information
1-2886621
11/17/2005
1-3001641
11/25/2005
1-2898821
11/16/2005
#REF! P2 - No Workaround Production
#REF! D1 - Critical Development #REF! D1 - Critical Development #REF! D2 - High Development
1-627093
1-2576311
5/4/2005
10/27/2005
#REF! Request For Information
#REF! P2 - No Workaround Production
1-2339855
10/14/2005
#REF! P2 - No Workaround Production
1-2796451
11/8/2005
#REF! P2 - No Workaround Production
1-3215861
12/9/2005
#REF! Request For Information
1-2322321
1-2948681
1-2874111
10/11/2005
11/21/2005
11/14/2005
#REF! P2 - No Workaround Production
#REF! P2 - No Workaround Production
#REF! P2 - No Workaround Production
1-3042301
11/30/2005
#REF! D2 - High Development
1-2530561
10/25/2005
#REF! P2 - No Workaround Production
1-2924371
11/18/2005
#REF! P2 - No Workaround Production
1-3370161
12/22/2005
#REF! P2 - No Workaround Production
1-3745631
1-3201701
1-3585701
1-4351075
#REF! D2
12/8/2005
1/12/2006
2/10/2006
#REF! P2 - No Workaround Production
#REF! Request For Information
#REF! Request For Information
1-3586083
1/13/2006
#REF! P2 - No Workaround Production
1-2796413
11/8/2005
#REF! P2 - No Workaround Production
1-3185861
12/6/2005
#REF! P2 - No Workaround Production
1-3616281
3/16/2006
#REF! P3 - Workaround Avail Prod
1-5225411
#REF! P2 - No Workaround
1-4920551
3/7/2006
1-5431571
4/10/2006
#REF! P2 - No Workaround
#REF! RFI
1-5057981
1/17/2006
#REF! P2 - No Workaround
1-5709771
4/21/2006
#REF! P2 - No Workaround
1-5687711
4/20/2006
#REF! P2 - No Workaround
1-5372161
4/6/2006
#REF! P2 - No Workaround
1-5516791
4/17/2006
#REF! RFI
1-6411151
5/2/2006
#REF! RFI
1-22821731
6/5/2006
#REF! RFI
1-21198401
5/31/2006
#REF! RFI
1-25996601
6/13/2006
#REF! P3 - Workaround available
1-4642991
2/16/2006
#REF! Request For Information
1-22821731 1-27475611
6/5/2006 6/22/2006
#REF! Request For Information #REF! D1 - Critical Development
1-5987271
4/26/2006
#REF! P2 - No Workaround
1-56893691
7/19/2006
#REF! Request For Information
1-11553541
5/11/2006
#REF! P2 - No Workaround
1-75983955
8/3/2006
#REF! Request For Information
1-76331219
8/3/2006
#REF! Request For Information
1-78712521
8/14/2006
#REF! D1 - Critical Development
1-21143411
1-5586071
5/31/2006
4/19/2006
#REF! P3 - Workaround available
#REF! D3 - Important Development
1-82971091
8/30/2006
#REF! P2 - No Workaround
1-187079341
10/2/2006
#REF! P2 - No Workaround
1-86808201
9/7/2006
#REF! P2 - No Workaround Production
1-82438821
8/28/2006
#REF! P2 - No Workaround
1-17777781
5/24/2006
#REF! Request For Information
1-204152195
10/20/2006
#REF! P2 - No Workaround
1-204152191
10/20/2006
#REF! P2 - No Workaround
1-204688861
10/20/2006
#REF! P2 - No Workaround
1-212261181
10/24/2006
#REF! P3 - Workaround Avail Prod
1-273237361
2/6/07
Request For Information
1-272860411
2/2/07
Request For Information
1-271993641
1/29/07
P2 - No Workaround Production
1-271290011
1/25/07
Request For Information
1-262885629
12/19/06
Request For Information
1-272555761
2/1/07
P2 - No Workaround Production
1-270819051
1/23/07
1-251833543
11/13/06
1-250222391
11/9/06
P2 - No Workaround Production
1-258091811
12/1/06
Request For Information
1-257456881
11/29/06
Request For Information
1-257456861
11/29/06
Request For Information
1-254907526
11/22/06
Request For Information
1-247471253
11/6/06
1-247471231
11/6/06
1-212260901
10/24/06
1-204152101
10/20/06
1-186832721
10/2/06
Request For Information
1-180308841
9/26/06
Request For Information
1-142067609
9/21/06
Request For Information
1-142067605
9/21/06
1-142067601
9/21/06
1-131438261
9/20/06
1-93633711
9/11/06
P3 - Workaround Avail Prod P1 - System Down Production P3 - Workaround Avail Prod P2 - No Workaround Production
1-88204261
9/8/06
D2 - High Development
1-86807591
9/6/06
Request For Information
1-81529983
8/24/06
P2 - No Workaround Production
1-64909205
7/25/06
P2 - No Workaround Production
1-49456911
7/14/06
D2 - High Development
1-38484171
6/27/06
P1 - System Down Production
Request For Information P3 - Workaround Avail Prod
P2 - No Workaround Production D1 - Critical Development Request For Information P1 - System Down Production
1-27100811
6/21/06
Request For Information
1-26202861
6/15/06
Request For Information
1-26278421
6/15/06
Request For Information
1-26202355
6/14/06
P2 - No Workaround Production
1-26202353
6/14/06
1-26202351
6/14/06
1-26153689
6/14/06
P3 - Workaround Avail Prod Request For Information P3 - Workaround Avail Prod
1-22822081
6/6/06
P2 - No Workaround Production
1-21199051
6/1/06
P2 - No Workaround Production
1-17153191
5/22/06
Request For Information
1-14767731
5/17/06
Request For Information
1-11554041
5/12/06
P2 - No Workaround Production
1-6419595
5/1/06
P2 - No Workaround Production
1-6158541
4/28/06
P1 - System Down Production
1-6088664
4/27/06
P3 - Workaround Avail Prod
1-5991071
4/25/06
1-5987121
4/25/06
1-5580611
4/18/06
1-5458661
4/12/06
P2 - No Workaround Production Request For Information Request For Information P3 - Workaround Avail Prod
1-5436591
4/10/06
1-5358841
4/5/06
Request For Information
1-5296401
3/31/06
Request For Information
1-5235381
3/28/06
Request For Information
1-5194751
3/24/06
P2 - No Workaround Production
1-5167303
3/22/06
P2 - No Workaround Production
P2 - No Workaround Production
1-5148171
3/22/06
P2 - No Workaround Production
1-5124681
3/20/06
P2 - No Workaround Production
1-5124571
3/20/06
Request For Information
1-4821531
3/1/06
P2 - No Workaround Production
1-4764651
2/24/06
P2 - No Workaround Production
1-4707871
2/21/06
1-4300164
2/8/06
Request For Information Request For Information
1-4300161
2/8/06
Request For Information
1-4274051
2/6/06
P2 - No Workaround Production
1-3913341
2/3/06
P2 - No Workaround Production
1-3908411
2/3/06
P2 - No Workaround Production
1-3889731
2/1/06
Request For Information
1-3889701
2/1/06
Request For Information
1-3442671
1/1/06
Request For Information
1-2856153
11/14/05
D1 - Critical Development
1-2856151
11/14/05
Request For Information
1-2816811
11/11/05
D2 - High Development
1-1975811
9/9/05
1-1894510
8/31/05
1-1914081
8/31/05
P2 - No Workaround Production D3 - Important Development D2 - High Development
1-1659521
8/11/05
Request For Information
1-1552841
8/1/05
Request For Information
1-1504601
7/28/05
P2 - No Workaround Production
1-1301891
6/28/05
D2 - High Development
1-1194183
6/17/05
Request For Information
1-662731
5/6/05
D1 - Critical Development
277635
4/4/05
Request for Information
276443
3/25/05
273084
3/1/05
D1 - Critical Development
273074
3/1/05
D1 - Critical Development
270699
2/11/05
P3 - Workaround Avail Prod
270429
2/10/05
P2 - No Workaround Production
270396
2/10/05
P2 - No Workaround Production
270227
2/9/05
P2 - No Workaround Production
269829
2/7/05
P2 - No Workaround Production
268100
1/25/05
D2 - High Development
268076
1/25/05
P2 - No Workaround Production
267926
1/24/05
D2 - High Development
267733
1/24/05
266745
1/14/05
D3 - Important Development P2 - No Workaround Production
266740
1/14/05
P2 - No Workaround Production
266678
1/13/05
P3 - Workaround Avail Prod
266477
1/12/05
263747
12/17/04
P3 - Workaround Avail Prod D2 - High Development
261770
12/6/04
P2 - No Workaround Production
P3 - Workaround Avail Prod
261561
12/3/04
P3 - Workaround Avail Prod
260965
11/30/04
D3 - Important Development
260856
11/29/04
P2 - No Workaround Production
260122
11/22/04
D3 - Important Development
259904
11/19/04
D2 - High Development
259500
11/17/04
258015
11/7/04
D4 - Requires Info Development D2 - High Development
255824
10/25/04
253248
10/7/04
D1 - Critical Development
252608
10/1/04
P2 - No Workaround Production
252607
10/1/04
P2 - No Workaround Production
252188
9/30/04
D2 - High Development
251092
9/22/04
D2 - High Development
250809
9/21/04
P2 - No Workaround Production
249315
9/16/04
P3 - Workaround Avail Prod
247867
9/9/04
P4 - Requires Info Production
247848
9/8/04
D4 - Requires Info Development
247579
9/8/04
D4 - Requires Info Development
246483
8/31/04
D4 - Requires Info Development
245916
8/26/04
D2 - High Development
244233
8/16/04
D2 - High Development
244004
8/12/04
D2 - High Development
242083
7/30/04
D1 - Critical Development
P4 - Requires Info Production
241922
7/30/04
D2 - High Development
241912
7/29/04
D4 - Requires Info Development
241911
7/29/04
D4 - Requires Info Development
241232
7/26/04
P3 - Workaround Avail Prod
241231
7/26/04
P3 - Workaround Avail Prod
241095
7/26/04
D4 - Requires Info Development
240956
7/23/04
P3 - Workaround Avail Prod
240896
7/22/04
P3 - Workaround Avail Prod
240245
7/19/04
239990
7/16/04
239700
7/14/04
P3 - Workaround Avail Prod P2 - No Workaround Production P2 - No Workaround Production
239695
7/14/04
P2 - No Workaround Production
239517
7/13/04
P3 - Workaround Avail Prod
239456
7/13/04
239277
7/12/04
P3 - Workaround Avail Prod P3 - Workaround Avail Prod
239080
7/9/04
P3 - Workaround Avail Prod
238295
7/2/04
P3 - Workaround Avail Prod
238282
7/2/04
P2 - No Workaround Production
237782
6/29/04
P2 - No Workaround Production
237190
6/23/04
D2 - High Development
237168
6/23/04
P2 - No Workaround Production
237034
6/23/04
D2 - High Development
236819
6/21/04
P2 - No Workaround Production
236609
6/18/04
P2 - No Workaround Production
235414
6/10/04
D1 - Critical Development
235350
6/9/04
D1 - Critical Development
235202
6/8/04
P2 - No Workaround Production
235035
6/8/04
234705
6/4/04
234649
6/4/04
D4 - Requires Info Development P2 - No Workaround Production D1 - Critical Development
234529
6/3/04
P3 - Workaround Avail Prod
234486
6/3/04
D4 - Requires Info Development
233825
5/27/04
P3 - Workaround Avail Prod
233745
5/27/04
P3 - Workaround Avail Prod
233409
5/25/04
P3 - Workaround Avail Prod
232784
5/21/04
D2 - High Development
232514
5/19/04
232401
5/18/04
P2 - No Workaround Production D1 - Critical Development
232302
5/18/04
P3 - Workaround Avail Prod
232209
5/17/04
D4 - Requires Info Development
231559
5/14/04
D4 - Requires Info Development
231553
5/13/04
D1 - Critical Development
231453
5/13/04
D1 - Critical Development
230897
5/10/04
P2 - No Workaround Production
229161
4/27/04
P3 - Workaround Avail Prod
229042
4/26/04
P3 - Workaround Avail Prod
229015
4/26/04
P3 - Workaround Avail Prod
228866
4/26/04
D2 - High Development
228648
4/23/04
D3 - Important Development
228559
4/22/04
P3 - Workaround Avail Prod
228431
4/21/04
P2 - No Workaround Production
227705
4/16/04
P2 - No Workaround Production
227670
4/16/04
D2 - High Development
227499
4/15/04
D2 - High Development
227312
4/13/04
P2 - No Workaround Production
227054
4/11/04
D3 - Important Development
226651
4/7/04
D1 - Critical Development
226133
4/5/04
D3 - Important Development
226008
4/2/04
225966
4/1/04
225949
4/1/04
225903
4/1/04
P2 - No Workaround Production D4 - Requires Info Development P2 - No Workaround Production P2 - No Workaround Production
225212
3/29/04
D3 - Important Development
224761
3/24/04
P2 - No Workaround Production
223692
3/17/04
Request for Information
222794
3/11/04
D4 - Requires Info Development
222447
3/9/04
P3 - Workaround Avail Prod
222172
3/6/04
P2 - No Workaround Production
222157
3/5/04
P2 - No Workaround Production
222137
3/5/04
P2 - No Workaround Production
222067
3/5/04
P2 - No Workaround Production
222006
3/5/04
D3 - Important Development
221804
3/3/04
P2 - No Workaround Production
221803
3/3/04
P2 - No Workaround Production
221265
2/29/04
D4 - Requires Info Development
221069
2/27/04
D4 - Requires Info Development
220858
2/25/04
D4 - Requires Info Development
220235
2/20/04
P2 - No Workaround Production
220106
2/20/04
D3 - Important Development
219910
2/19/04
D3 - Important Development
219846
2/18/04
P2 - No Workaround Production
218325
2/6/04
217559
2/2/04
216988
1/28/04
P2 - No Workaround Production
216842
1/27/04
P4 - Requires Info Production
1-274443951
2/12/07
Request For Information
1-268686791
1/11/07
P2 - No Workaround Production
1-262885621
12/19/06
P2 - No Workaround Production P3 - Workaround Avail Prod
P3 - Workaround Avail Prod
1-4351071
2/10/2006
#REF! P3 - Workaround Avail Prod
1-288810471
3/19/2007
#REF! Request For Information
1-287043391
3/12/2007
#REF! P1 - Immediate Attention
1-288809655
3/16/2007
#REF! D2 - Normal Urgency
1-288809659
3/16/2007
#REF! D2 - Normal Urgency
1-288810481
3/19/2007
#REF! D1 - Immediate Attention
1-291874811
3/27/2007
#REF! D2 - Normal Urgency
1-272555901
2/1/2007
1-288236051
3/15/2007
#REF! D2 - Normal Urgency
1-290402601
3/20/2007
#REF! P1 - Immediate Attention
1-298017631
4/4/2007
1-274680051
2/13/2007
1-273494181
2/7/2007
#REF! P2 - No Workaround Production
1-273493511
2/6/2007
#REF! P3 - Workaround Avail Prod
#REF! D3 - Important Development
#REF! D3 - Low Urgency
#REF! P3 - Workaround Avail Prod
1-272532971
2/1/2007
#REF! P3 - Workaround Avail Prod
1-257348701
11/29/2006
1-255064151
11/27/2006
#REF! P2 - No Workaround Production #REF! P3 - Workaround Avail Prod
1-283161651
2/28/2007
#REF! Request For Information
1-276305841
2/20/2007
#REF! P1 - Immediate Attention
1-295805821
3/31/2007
#REF! P1 - Immediate Attention
1-204689211
10/23/2006
1-293989361
3/30/2007
#REF! D2 - Normal Urgency
1-308044893
4/16/2007
#REF! P1 - Immediate Attention
1-298017631
4/4/2007
#REF! D3 - Low Urgency
1-300644751
4/9/2007
#REF! P1 - Immediate Attention
1-309499681
4/17/2007
#REF! Request For Information
#REF! D2 - Normal Urgency
1-276357611
2/20/2007
#REF! P2 - Normal Urgency
1-299640943
4/6/2007
#REF! P2 - Normal Urgency
1-298748761
4/5/2007
#REF! P1 - Immediate Attention
1-276549481
2/21/2007
429
P2 - Normal Urgency
1-276306381
2/21/2007
429
P2 - Normal Urgency
1-290268841
3/20/2007
410
P2 - Normal Urgency
1-274743761
2/13/2007
435
P3 - Workaround Avail Prod
1-82031311
8/25/2006
557
P3 - Workaround Avail Prod
1-295223211
3/31/2007
401
1-317999731
5/2/2007
379
Request For Information P2 - Normal Urgency
1-317241701
5/2/2007 5/6/2007
379 376
P3 - Low Urgency
1-321682891
1-347930181
5/28/2007
361
P3 - Low Urgency
P3 - Low Urgency
1-346744161
5/25/2007
362
P3 - Low Urgency
1-346744161
6/1/2007
357
P2 - Normal Urgency
343
P2 - Normal Urgency
1-362649421
6/21/2007
1-343027731
5/23/2007
364
P3 - Low Urgency
1-380622801
7/3/2007
335
P2 - Normal Urgency
1-380775191
7/3/2007
335
D2 - Normal Urgency
326
P1 - Immediate Attention
319
P2 - Normal Urgency
316
D2 - Normal Urgency
1-373142471
1-409252047
1-414232921
7/16/2007
7/25/2007
7/30/2007
1-407928331
7/24/2007
320
P2 - Normal Urgency
1-403457161
7/19/2007
323
P2 - Normal Urgency
1-291874845
3/23/2007
407
P1 - Immediate Attention
1-290872491
3/23/2007
407
Request For Information
1-288530671
3/15/2007
413
P1 - Immediate Attention
1-283630851
3/2/2007
422
1-350711401
5/21/2007
366
P2 - Normal Urgency
D3 - Low Urgency
1-423294371
8/7/2007
310
P3 - Low Urgency
1-403457161
7/19/2007
323
P2 - Normal Urgency
1-354854901
6/13/2007
349
P2 - Normal Urgency
1-295805859
3/31/2007
401
D3 - Low Urgency
1-341325671
5/21/2007
366
P1 - Immediate Attention
1-423294371
8/7/2007
310
P3 - Low Urgency
1-440206461
8/23/2007
298
Request For Information
1-450482691
9/4/2007
290
P2 - Normal Urgency
1-411130631
7/27/2007
317
P2 - Normal Urgency
1-433662623
8/16/2007
303
D2 - Normal Urgency
1-447178111
8/30/2007
293
P1 - Immediate Attention
1-373142471
6/29/2007
#REF!
P3 - Low Urgency
1-449850491
9/4/2007
#REF!
P2 - Normal Urgency
1-459262471
9/14/2007
282
S3 - Major
1-458595721 9/13/2007
283
P1 - Immediate Attention
300
D2 - Normal Urgency
1-438062613
8/21/2007
1-360319001
6/19/2007
345
S4 - Minor
1-450499821
9/4/2007
290
P2 - Normal Urgency
1-452579611
9/5/2007
289
P2 - Normal Urgency
1-456712761
9/11/2007
285
Request For Information
1-459835751
9/16/2007
281
S3 - Major
1-462864621
9/18/2007
280
S2 - Core Function Inoperative
1-466246861
9/21/2007
277
S3 - Major
1-440760351
8/23/2007
298
P3 - Low Urgency
1-93633715
9/11/2006
546
P3 - Workaround Avail Prod
1-459262351
9/14/2007
282
S3 - Major
10/11/2007 263
S4 - Minor
1-497211941
1-458913155
9/14/2007
282
Request For Information
1-344053701
5/23/2007
364
P2 - Normal Urgency
1-486267241
10/4/2007
268
S2 -Core Function Inoperative
1-472585051
9/25/2007
275
D1 - Immediate Attention
1-499178371
10/12/2007
262
S4 - Minor
1-518423611
10/23/2007
255
S3 - Major
1-492151621
10/8/2007
266
S4 - Minor
1-402940871 7/19/2007
323
P3 - Low Urgency
1-474874291
273
S4 - Minor
9/27/2007
1-491113291
10/8/2007
266
S4 - Minor
1-471871513
9/24/2007
1
S3 - Major
1-520374593
10/25/2007
#REF!
S3 - Major
1-511677701
1-523655921
10/19/2007
11/7/2007
#REF!
S4 - Minor
#REF!
S4 - Minor
1-352462981 6/7/2007
#REF!
P3 - Low Urgency
1-521388031 10/29/2007
251
S3 - Major
1-491113201 10/7/2007 L3 issue
266
S3 - Major
1-476125391 9/27/2007
273
P1 - Immediate Attention
1-522881971 11/5/2007
246
S3 - Major
1-354854901 6/13/2007
349
P2 - Normal Urgency
1-527432511
230
S3 - Major
9/12/2007
284
P2 - Normal Urgency
1-523473181 11/7/2007
244
S3 - Major
1457759141
11/27/2007
1-291062481 3/23/2007
407
D1 - Immediate Attention
1-511799781 10/19/2007
257
S4 - Minor
1-526999131
11/26/2007
231
P1 - Immediate Attention
1-528689930
12/3/2007
226
P1 - Immediate Attention
1-530094141
12/9/2007
221
P2 - Normal Urgency
1-527783060
11/28/2007
229
S3 - Major
1-503610301 10/15/2007
261
S3 - Major
1-526573431 11/21/2007
234
S3 - Major
1-327173331 5/10/2007
373
P2 - Normal Urgency
1-528659671
12/3/2007
226
S2 - Core Function Inoperative
1-408316591 7/25/2007
319
P3 - Low Urgency
1-532716871 12/21/2007
212
S3 - Major
1-487669281 10/5/2007
267
S4 - Minor
1-530985111 12/12/2007
219
S4 - Minor
1-533608271 12/27/2007
208
S3 - Major
1-526286431 11/20/2007
235
S3 - Major
1-540071911 1/28/2008
186
S3 - Major
1-537796041 1/17/2008
193
S3 - Major
1-530985401 12/12/2007
219
S3 - Major
1-537114411 1/15/2008
195
S3 - Major
1-542115271 2/6/2008
179
S3 - Major
1-533608331 12/27/2007
208
S3 - Major
1-546222261 2/21/2008
168
S3 - Major
1-537796821 1/18/2008
192
S4 - Minor
1-548022861 2/29/2008
162
S2 - Core Function Inoperative
1-548022821 2/29/2008
162
S3 - Major
1-550033291 3/10/2008
156
S3 - Major
1-548022741 2/29/08
162
S2 - Core Function Inoperative
1-550187251 3/10/2008
156
S4 - Minor
1-552771191 3/18/2008
150
S3 - Major
1-544946771 2/19/08
170
S3 - Major
1-548837421 3/4/08
160
S3 - Major
1-550983431 3/12/08
154
S3 - Major
1-549641081 3/6/2008
158
S3 - Major
1-550983691 3/13/08
153
S3 - Major
1-553814551 3/21/08
147
S3 - Major
1-550730821 3/11/08
155
S3 - Major
1-548022831 2/29/08
162
S4 - Minor
1-552771591 3/19/08
149
S3 - Major
1-552015722 3/17/08
151
S2 - Core Function Inoperative
1-556698481 4/2/2008
139
S3 - Major
1-556336711 4/1/08
140
S3 - Major
1-558980445 4/10/2008
133
S3 - Major
1-554781571 3/26/2008
144
S3 - Major
1-560054101 4/15/2008
130
S3 - Major
1-555822388 3/31/08
141
S3 - Major
1-562067105
124
S3 - Major
4/23/2008
1-561521241 4/22/08
125
S2 - Core Function Inoperative
1-561212931 4/21/08
126
S3 - Major
1-562062331 4/23/2008
124
S3 - Major
1-561836741 4/23/08
124
S4 - Minor
1-558579281 4/9/2008
134
S3 - Major
1-563542061 4/29/08
120
S2 - Core Function Inoperative
1-560712201 4/17/2008
128
S3 - Major
1-558579285 4/9/2008
134
S3 - Major
1-561835961 4/22/2008
125
S3 - Major
1-566636141 5/12/2008
111
S3 - Major
1-566636150 5/12/2008
111
S3 - Major
1-567466585 5/15/2008
108
S3 - Major
1-567466589 5/15/2008
108
S3 - Major
1-567974783 5/19/2008
106
S3 - Major
1-566985771 5/14/08
109
S3 - Major
1-567466581 5/15/2008
108
S3 - Major
1-566636131 5/12/2008
111
S3 - Major
1-566985301 5/14/2008
109
S4 - Minor
1-571983531 06/03/08
95
S3 - Major
1-571983683 06/04/08
94
S4 - Minor
1-535490581 01/09/08
199
S4 - Minor
1-566966190 05/13/08
110
S3 - Major
1-567974787 05/19/08
106
S3 - Major
1-572331321 06/05/08
93
S3 - Major
1-570742211 05/29/08
98
S3 - Major
1-560519921 04/17/08
128
S4 - Minor
1-567535731 05/16/08
107
S3 - Major
1-571983539 06/04/08
94
S2 - Core Function Inoperative
1-571661571 06/03/08
95
S3 - Major
1-571861811 06/03/08
95
S3 - Major
1-572331325 06/05/08
93
S3 - Major
1-575868371 06/18/08
84
S3 - Major
1-574196231 06/12/08
88
S3 - Major
1-574192561 06/12/08
88
S3 - Major
1-574595151 06/12/08
88
S3 - Major
1-572246591 06/04/08
94
S3 - Major
1-576063581 6/18/08
84
S3 - Major
1-577358621 06/24/08
80
S3 - Major
1-561396631 04/21/08
126
S3 - Major
1-579258489 7/1/08
75
S2 - Core Function Inoperative
1-577162711 06/23/08
81
S3 - Major
1-579338691 7/1/08
75
S3 - Major
1-579267401 7/1/08
75
S3 - Major
1-578418111 06/27/08
77
S4 - Minor
1-577921821 06/25/08
79
S3 - Major
1-577414537 06/24/08
80
S3 - Major
1-572331431 06/05/08
93
S3 - Major
1-534063731 01/02/08
204
S2 - Core Function Inoperative
1-579267401 7/1/08
75
S3 - Major
1-566284931 05/11/08
111
S3 - Major
1-577334121 06/23/08
81
S4 - Minor
1-579338704 07/01/08
75
S3 - Major
1-580539651 07/08/08
70
S3 - Major
1-581114161 07/09/08
69
S3 - Major
1-577937631 06/25/08
79
S3 - Major
1-567034685 5/14/2008
109
S3 - Major
1-572584521 6/6/2008
92
S2 - Core Function Inoperative
1-579258481 07/01/08
75
S3 - Major
1-576061671 06/18/08
84
S2 - Core Function Inoperative
1-566966181 05/13/08
110
S4 - Minor
1-567034681 05/14/08
109
S3 - Major
1-578419941 06/27/08
77
S2 - Core Function Inoperative
1-575515411 06/17/08
85
S3 - Major
1-579544771 07/02/08
74
S3 - Major
1-586479231
53
P2 - Normal Urgency
7/31/2008 8:08
1-587721261 8/5/2008
50
S3 - Major
1-587829981 8/5/2008
50
S3 - Major
1-589425071 8/12/2008
45
S3 - Major
1-589516697 8/12/2008
45
P2 - Normal Urgency
1-584736101 7/24/2008
58
S3 - Major
1-589291761
8/12/2008
45
P1 - Immediate Attention
1-592432981
8/25/2008
36
S3 - Major
1-583851381
7/22/2008 0:00
60
P1 - Immediate Attention
1-593815963
8/28/2008
33
S3 - Major
1-583733733
7/21/2008
61
P1 - Immediate Attention
1-572331329 6/5/2008
93
S3 - Major
1-597694161
9/12/2008
22
S3 - Major
1-597694173
9/12/2008
22
S3 - Major
1-598900571
9/17/2008
19
S3 - Major
Analysis - aribasystem user having trouble logging in.
AA
Sonu
Timeout issue
ACM
Siva
SSO integration with SSL are getting Proxy errors
AES
Siva
How to configure for incremental Data load: IncrementalParams = { Interval = 10; Type = Days;};
AA
Shantanu
Getting error "./server811_hpux32.bin: ./server811_hpux32.bin: cannot execute binary file" when trying to run the ADE 4.4 sp7 installer on Solaris 9.
ADE
Bob
Cannot Pull Buyer8.0 Invoicing Data into AA3.1
AA
Bob/Shantanu
MyTasks overload issue
ACM
Siva
Fail to load Contract Document
ACM
Siva/Mohan
Date Timezone Issue
ACM
Siva
If an Eform contains a longString, get an Oracle error when withdrawing it.
ACM
Mohan
Effective date formate questions
ACM
Siva
Cannot copy sub folder reports to personal folder
AA
Peter
Permission issue
ACM
Siva
Import Contract Documents
ACM
Siva
Contract Import Issue
ACM
Mohan
IE error encountered while creating AA report AA
Oanh
Parent Agreement Search not returning any results
ACM
Mohan
Changes made to the fixed date range filter get reverted back to default when copying a report
AA
Peter
Email issue
ACM
Siva
Delegate Email issue
ACM
Siva
Data loading - ACM: full load is not pulling the AA entire data for vector fields
Siva
How to customize export location from ADE to ADE/AA AA
Peter
Changes made to the fixed date range filter get reverted back to default when copying a report
AA
Peter
Email issue
ACM
Siva
ACM Team member E-mail issue
ACM
Siva
Delegate Email issue
ACM
Siva
Display option not working with Lowest level hierarchy
AA
Peter
ADE: Can't apply 76000 rows to memory store,
ADE
Shantanu
Discrepancy Results when export reports at Head Level or Detail Level
AA
Peter
Selecting the Contracts in Draft status from Contract Search gives Null pointer Exception
ACM
Rajesh
ACM Contract Search -- Group By doesn't work
ACM
Rajesh
Moving Keywords field in Search Projects screen
ACM
Rajesh
Problem in installing SP10 upgrade
ACM
Rajesh
Commodization Resolver process errored out
ADE
Shantanu
Default Item List Name for Supplier data while importing from Analysis Server
ADE
Shantanu
System throws ClassCastException when try to edit the template.
ACM
Rajesh
Turning off all email notifications from Preferences
ACM
Rajesh
Problem in installing SP10 upgrade
AES
Rajesh
Currency not appearing in UI
ACM
Rajesh
1. How Sourcing Authorized role assigned to ACM a new user automatically and how to disable this role from getting assigned automatically.
Rajesh
2. How to disable 'Search Contracts' link for users not having 'Create Contract' link, without affecting their ability to search on projects.
Delete Hierarchy
AA
Peter
ApprovalTasks are stuck in Submitted stage
ACM
Rajesh
Done button in Ariba Management warning Screen is not working.
ACM
Rajesh
Setting TasksMaxResultRows value to 150 and above causes performance issues
ACM
Rajesh
Project owner of the contract workspace
ACM
Rajesh
Ian
How long the Completed Tasks remain in My Tasks folder.
ACM
Rajesh
Ian
Documents for Knowledge management project
ACM
Rajesh
Gu
JDBC connection error
ACM
Rajesh
Error when exporting Analysis Report
AA
Emails are not being sent out from Sourcing because cannot connect to SMTP host
AES
Request for Contract workbench status details ACW
Login page vulnerable to cross-site-scripting ACM
Rajesh
Thiago
Rajesh
Ian
Bob
Security issues
AES
Rajesh
Maurius
security vulnerabilty report
AES
Sajish
Maurius
Search functionality in ACM
ACM
Siva
Ian
Unable to remove the previous versions of AA Contract Workspaces that were already pulled into Analysis.
Sandhya
Shirley
Duplicate email gets sent to Manually added parallel approver.
ACM
Rajesh
Ian
The Custom TaskApproval email is not being sent to the Delegate.
ACM
Rajesh
Thiago
Toggle Currency functionality questions and request for documentation
ACM
Sandhya
Ian
Emails in Production with reminders that tasks ACM are overdue are sent as often as 2 times a day or sometime not for 4 days and sometimes every 36 hours.
Rajesh
Grace
Problems with loading Multi-Value fields
AA
Kishore
Janey
Contract Require Review email issue
ACM
Rajesh
Grace
Problem with display of Charts on Reports
AA
Rajesh
Janey
Supplier Search in Parent Agreement chooser ACM under Contracts search gives exception
Rajesh
Grace
Performance issue - Taking more time while creating Sourcing Project
ACM
Rajesh
Grace
Contract review emails formatting issue
ACM
Sandhya
Ian
Search and My Tasks Time are taking longer after installing SP10e
ACM
Rajesh
Grace
Tasks belonging to a Cancelled contract workspace remain in My Tasks
ACW
Rajesh
Gu
Email reminders for Approvers
ACM
Rajesh
Gu
Supplier Login
AES
Rajesh
Justin
Money fields always appear in USD
ACM
Rajesh
Ian
Slow response and Database connection pool ACM size exceeded
Rajesh
Grace
SPM Project validation error on BeginDate
ACM
Sandhya
Grace
FieldChangeByUser event not being fired properly
ACM
Sandhya
Roopa
Deactivating user from Sourcing
AES
Rajesh
Vasu
CPU utilization
ACM
Rajesh
Grace
TransactionData
ACM
Rajesh
Thiago
Analysis Data Load Performance
AA
Sandhya
Shirley Lam
Baseid not found error when running ScheduledTask
ACM
Sandhya
Janey
Inspector usage (password)
ACM
Rajesh
Roopa
Performance Issue in ACM while editing ACM Sourcing project, contracts and Searching for users
Rajesh
Grace
Questions related to Performance issue
Rajesh
Thiago
ACM
Is it possible to use a different URL for Supplier logins?
AES
Rajesh
Justin
Windows XP SP2, Office SP3 and Active X updates to XP SP2
All
Rajesh
Thiago
SR 1-21198401-Change Password functionality
AES
Rajesh
Rinu
Attaching a document in Items section of an Rfx event
AES
Rajesh
Lee
Secure communication between web and app ACM
Rajesh
Grace
Windows XP SP2, Office SP3 and Active X updates to XP SP2
ACM
Rajesh
Thiago
Unable to export Report to Excel
AA
Rajesh
Janey
ACM down in Production
ACM
Rajesh
Thiago
Connection Pool Testing
ACM
Rajesh
Gu
BaseId not found errors
ACM
Rajesh
Roopa
Sourcing 4.4
AES
Rajesh
Lee
Sourcing upgrade and ACM/ACW/AA compatibility question
AES
Rajesh
Rinu
Compact view in contracts created from Sourcing Project
ACM
Rajesh
Roopa
New user logs in to Sourcing home by default AES
Rajesh
Ian
Desktop File Sync
Rajesh
Roopa
ACM
Sourcing email for reducing RFX time
AES
Rajesh
Lee
UpdateFreeTextSearchIndexTask causes large ACM queries that eats up server Resources
Allan/Lalaine
Sivaram
LastModified Date for ACM Project Does Not Update Always
ACM
Shantanu c/o Lalaine
Thiago de Araujo
Performance issue - long run queries
ACM
Rajesh transferred to Lalaine
Grace
Questions regarding SSO
ACM
Rajesh
Nusrat
Keyword Search was slow in Project, Document and Contract
ACM
Allan
Grace
Document Search by Owner is slow, it ACM includes Owner and Creation Date, Document Title, Owner and Project Type of Category Knowledge
Allan
Grace
Project Title not included on email sent for Delegate Approvals
Allan
Rpasari
Excel is abending when a user tries to export AA a large report
Allan
Naveen
Does Buyer use Java Applets?
Buyer
Larry Markowitz
Applets & Java 1.5.0_06
Buyer
Allan Caballero
Error when approving CatalogApprovable
Buyer
Allan Caballero
Email Approval Question
Buyer
Larry Markowitz
DST Patch
Buyer
Kerry Jo Berger
ACM
Critical DST Patching Information
Buyer
Allan Caballero
Determining Cause for Performance Problems Buyer
Larry Markowitz
Inquiry: Maximum Number of IR Line Items for UI Processing
Buyer
Allan Caballero
Production slowness
Buyer
Allan Caballero
Maximum Limit for Invoice Line Items
Buyer
Kerry Jo Berger
Release Order number is R0 (R-zero)
Buyer
Allan Caballero
Inquiry about Support Case #278474 and its related defect no. and fix request
Buyer
Allan Caballero
Sun's JDK DST Patch
Buyer
Allan Caballero
User punches out to a catalog, but cannot go Buyer back to ePurchase. Infield CheckMetaError Buyer
Allan Caballero
Request a Detailed Listing of all JPMorganChase service requests
Buyer
Kerry Jo Berger
System Performance is extremely slow
Buyer
Kerry Jo Berger
From Email Address
Buyer
Kerry Jo Berger
Custom code is created to default the BillTo address is overrridden by out of the box BillingAddress defaulting process
Buyer
Allan Caballero
Request for a listing of all cases for this environment
Buyer
Kerry Jo Berger
Can the database password be encrypted when updating configuration file No Emails are getting sent from application
Buyer
Kerry Jo Berger
Buyer
Kerry Jo Berger
Manually added approvers can't see MAR in ApprovalRequest queue Taiwan email approvals failing
Buyer
Michael Schneidler
Buyer
Michael Schneidler
database attribute whne defining classes
Buyer
Allan Caballero
Allan Caballero
How to differentiate production data from UAT Buyer data
Kerry Jo Berger
Currency Precision settings
Buyer
Michael Schneidler
Change Order failing on switch of OrderMethod from Email to URL
Buyer
Michael Schneidler
Question about Requisition and ReqLI comments
Buyer
Michael Schneidler
FileInvoiceLoader Failure - Commit problems
Buyer
Michael Schneidler
Invoice limitation against PO
Buyer
Kerry Jo Berger
mass approve on Requisitions allows release orders that exceed the maximum commitment on MAs
Buyer
Michael Schneidler
2007 Daylight Savings Time Change
Buyer
Kerry Jo Berger
Why is PO split transaction amounts different Buyer than Req split amounts?
Michael Schneidler
Requisitions with null SupplierPartNumber are Buyer stuck in Ordering Are Currency Conversion Rates Needed Both Buyer Ways? PO with zero item value. Buyer
Michael Schneidler
Number of user sessions
Buyer
Kerry Jo Berger
No Response from Server
Buyer
Kerry Jo Berger
Solaris Version/Patches workable to Ariba Buyer 8
Buyer
Allan Caballero
Invoicing questions
Buyer
Allan Caballero
Ariba Buyer is running extremely slowly.
Buyer
Kerry Jo Berger
ScheduleTask and Metrics Error
Buyer
Kerry Jo Berger
Number of Failed Durables Events are growing very fast and not clearing up
Buyer
Kerry Jo Berger
Last night Node 15 Hung after running the None.Task.Reindexcatalogs.
Buyer
Kerry Jo Berger
Catalog Index Problem
Buyer
Kerry Jo Berger
Approval emails not displaying item description Request for report
Buyer
Allan Caballero
Buyer
Kerry Jo Berger
High Server Utilization
Buyer
Kerry Jo Berger
Storing Supplier-Provided Timezone in Buyer
Buyer
Michael Schneidler
Ariba Buyer 8.0 in Windows XP
Buyer
Allan Caballero
ValueLimit of 10,000,000.01 cannot be deleted from Approval Objects
Buyer
Allan Caballero
Issue regarding ClassificationCodeAux and IsAdHoc
Buyer
Allan Caballero
Failed Durables continue to fail
Buyer
Michael Schneidler
Lotus Notes 6.x email approvals fail
Buyer
Michael Schneidler
Michael Schneidler Michael Schneidler
OrderRecipient Object
Buyer
Kerry Jo Berger
Server slows down for 5-10 mins
Buyer
Michael Schneidler
Log file warning regarding Sourcing status (Approving)
Buyer
Michael Schneidler
Error when view null Address in change history
Buyer
Allan Caballero
Assert failed: Cannot put null value into LRUHashtable Thread: Message Delivery Thread {
Buyer
Kerry Jo Berger
Mass Approving IRs
Buyer
Allan Caballero
Denied Approvables still showing up on the Approve request page.
Buyer
Allan Caballero
Ariba OK button not displaying correct label.
Buyer
Allan Caballero
INACTIVE User shown with "Active" field=true Buyer
Michael Schneidler
Catalog Index Problem
Buyer
Kerry Jo Berger
Catalog Index Problem
Buyer
Kerry Jo Berger
Checkmeta errors for inherited Fields at the 2nd level inheritance
Buyer
Allan Caballero
JavaMemoryMax
Buyer
Allan Caballero
Error Message displayed upon clicking Accept Buyer button
Allan Caballero
PROBLEM : java.lang.ClassCastException: Buyer java.lang.String is displayed when viewing the summary page of an eform after submitting the eform.
Allan Caballero
java.lang.ClassCastException: Buyer java.lang.String is displayed when viewing the summary page of an eform after submitting the eform.
Allan Caballero
SplitAccounting becomes greater than 100% when fields are added to a file. IsAdHoc field on PO LIne Item has conflicting values Punchout shopping cart getting split into 2 orders - buyer defect? Passing data from an external application punching into Ariba Buyer.
Buyer
Allan Caballero
Buyer
Allan Caballero
Buyer
Douglas Hall
Buyer
Allan Caballero
Large cxml11.blob files in the ariba directory
Buyer
Kerry Jo Berger
Percentage Tolerance
Buyer
Allan Caballero
Email Approvals Not working & stack trace
Buyer
Bob Hayes
SFTP
Buyer
Allan Caballero
Requisition stuck in ordering Status
Buyer
Allan Caballero
Protocol Error -- ORA-17401 -- Pulling Data from Buyer 8.0 into Analysis 3.1
Buyer
Bob Hayes
Breaking down text fields
Buyer
Oscar Navata, Jr.
Infinite Loop in isInWizard() (could be Defect Buyer ID 141869)
Bob Hayes
Conditions being checked when matching data Buyer in the PO and POLineitem during Invoice Loading
Lalaine Tangonan
Improper cxml loading of street extrinsic field Buyer
Ryan Ballesteros
Items displayed in random order when end Buyer user explores catalog for a specific commodity
Phil Ardaugh
ReindexCatalog task is stuck
Bob Hayes
Buyer
Preparer's Cost center being used on Buyer requisition for Requester with no default cost center
Allan Caballero
Requisition with null requester, name
Buyer
Bob Hayes
PRs getting struck in pending status
Buyer
Balaji Vankadara*INACTI VE*
Supplier Location not populated on mass edit Buyer
John Erwin del Rosario
Coredump on Production Server
Bob Hayes
Buyer
FailedDurableEmails Scheduled Task Deleting Buyer attached file once send
Ryan Ballesteros
Improper cxml loading of street extrinsic field Buyer
Ryan Ballesteros
PRs getting struck in Approved State
Buyer
Balaji Vankadara*INACTI VE*
Objects Out of Date Error
Buyer
Balaji Vankadara*INACTI VE*
Denied Requisition by parallel approver is then approved by another approver
Buyer
Michael Schneidler
??? found for value of extrinsics and Kanji characters in XML output java.lang.NullPointerException encountered when value for Price field is set to null for catalog items added in a Requisition
Buyer
Michael Schneidler
Buyer
Lalaine Tangonan
ClassCastException when timing out an approver with a watcher of type "ApproverList"
Buyer
Bob Hayes
Requisitions stuck in Approved when li.Description.SupplierPartNumber is NULL
Buyer
Bob Hayes
Hong Kong Locale Clarification
Buyer
Ryan Ballesteros
Frequent "Connection reset by peer" exceptions
Buyer
Bob Hayes
String not to set to null (even if the null value Buyer is assigned in the CSV file) after running an integration event
Lalaine Tangonan
Duplicates on Vectors
Buyer
Oscar Navata, Jr.
Visibility of Fields in Chooser Group
Buyer
Ryan Ballesteros
Visibility of fields in Requisition Header
Buyer
John Erwin del Rosario
Invoice Accumulators for Non-Versioned Change Orders
Buyer
Michael McLatcher
Error accessing the Invoice Reconciliation links in the UI
Buyer
Bob Hayes
Problems with the email approval - NPEs in email headers
Buyer
Alex Vruvides *INACTIVE*
Problems with the email approval - NPEs in Buyer email headers: at ariba.util.net.RFC822Header.parse(RFC822He ader.java:68)
Alex Vruvides *INACTIVE*
Add Edit Button in Ordered Requisition
Buyer
Ryan Ballesteros
Error encountered when viewing the PO
Buyer
Lalaine Tangonan
The CommodityImportMapPull file channel integration event is not removing old mappings
Buyer
Alex Vruvides *INACTIVE*
Mass Edit Changes do not always get applied Buyer
Alex Vruvides *INACTIVE*
PO Quantity Exception
Buyer
Joven Fontanilla
ARFImage Controller
Buyer
John Erwin del Rosario
Special Characters In Query
Buyer
John Erwin del Rosario
Notification Mails
Buyer
Joven Fontanilla
Cannot map locale en_US to a Language error Buyer
John Erwin del Rosario
Invoice Reconciliation to Approval Transition problem
Buyer
Oscar Navata, Jr.
Do not notify/email the Requester for PCard Charge Reconciliation (PCCR) when fully Approved
Buyer
Ryan Ballesteros
Watcher approvers
Buyer
Joven Fontanilla
Search Query Problem
Buyer
Oscar Navata, Jr.
UI Labels
Buyer
Joven Fontanilla
UI Labels
Buyer
Joven Fontanilla
Was the defect 119779 ever resolved in 8.0?
Buyer
Alex Vruvides *INACTIVE*
Issues with Using the SortedByKey
Buyer
Alex Vruvides *INACTIVE*
HideLabel in html
Buyer
Rosanah Camacho
Users getting array out of bounds exceptions Buyer while saving requisitions
Alex Vruvides *INACTIVE*
When users view the catalog by supplier some are getting correctly aggregate counts by supplier while others are getting incorrect counts
Buyer
Alex Vruvides *INACTIVE*
ArchiveApprovables task does not take the approvable class into account and is slow Force Cancel button does not work as expected in version 8.0: defect 106475 Bringing up the user chooser or any chooser with a lot of data takes a long time
Buyer
Alex Vruvides *INACTIVE* Alex Vruvides *INACTIVE* Alex Vruvides *INACTIVE*
User cannot submit an changed requisition
Buyer
Alex Vruvides *INACTIVE*
Is there a property to stop the automatic lower case conversion of a string field during a search?
Buyer
Alex Vruvides *INACTIVE*
Is there a way to add an index to a partioned Buyer field through am? Wrong error message when approver tries to Buyer approve req with inactive preparer
Alex Vruvides *INACTIVE* Alex Vruvides *INACTIVE*
How can we redirect users to an error page when Analysis does not respond
Buyer
Alex Vruvides *INACTIVE*
Getting a warning message at least 20,000 times at day in the log
Buyer
Alex Vruvides *INACTIVE*
Server stopped responding this morning and had to be rebooted
Buyer
Alex Vruvides *INACTIVE*
No graceful handling of bad db connection errors
Buyer
Alex Vruvides *INACTIVE*
integration postload
Buyer
Joven Fontanilla
Buyer Buyer
The contents of the Invoice Tab on a PO takes Buyer 6 minutes to display
Alex Vruvides *INACTIVE*
Amount Variance exceptions not showing a single currency
John Erwin del Rosario
Buyer
Business Rules have trouble scoping variables Buyer for different threads during reconciliation
Alex Vruvides *INACTIVE*
Approvers getting object out of date errors while saving a requisition
Buyer
Alex Vruvides *INACTIVE*
Customizing Personal Information page
Buyer
John Erwin del Rosario
Problem Enabling Types on UAT, Stopping Us Buyer from Moving code, HFP to prod
Alex Vruvides *INACTIVE*
Slow Query Performance: clicking the Contract link on the swoosh page. It takes over 20 seconds to execute.
Buyer
Alex Vruvides *INACTIVE*
invoices without line items
Buyer
Joven Fontanilla
Problems with inter node caching
Buyer
Deny comments
Buyer
Alex Vruvides *INACTIVE* John Erwin del Rosario
ReindexCatalogsTask still indicates it is running but the indexes have been built for almost a day
Buyer
Alex Vruvides *INACTIVE*
Comments on Email notifications
Buyer
Joven Fontanilla
Catallog Subscription Stuck in Waiting for Approval State
Buyer
Alex Vruvides *INACTIVE*
Users getting objects out of date exception after a Punchout session
Buyer
Alex Vruvides *INACTIVE*
Is there a plan to have Buyer remember the user's choice for the sort order and the sort direction for Invoice Reconciliation and other approvables
Buyer
Alex Vruvides *INACTIVE*
Classifying catalog items as punch out during Buyer re-index If the SendInvoiceStatusUpdate process fails Buyer is it ever retried? Field Release 2.0 causing problems when Buyer Matching Invoice Against MA
John Erwin del Rosario Alex Vruvides *INACTIVE* Jolito Dumadag *INACTIVE*
A previously deleted supplier location does not link back to the supplier
Buyer
Alex Vruvides *INACTIVE*
deleting requisitions
Buyer
Joven Fontanilla
User Addresses
Buyer
Joven Fontanilla
Weblogic Certificate expired
Buyer
Joven Fontanilla
Cannot start node manager getting "certificate expired" messages
Buyer
Alex Vruvides *INACTIVE*
Running into a union limit problem when exporting data through the file channel
Buyer
Alex Vruvides *INACTIVE*
Limitation Querying Views from AQL
Buyer
Alex Vruvides *INACTIVE*
The SupplierLocationCheck does not validate all supplier locations
Buyer
Alex Vruvides *INACTIVE*
Need explanation for the attached stack trace Buyer
Alex Vruvides *INACTIVE*
wrong focus on seach screen
Buyer
Joven Fontanilla
Problem on Setting Group Fields Ranking
Buyer
Paulo Jherome Manalo
Approvable Notification Preferences for new Approvable does not display name of approvable
Buyer
Alex Vruvides *INACTIVE*
customer is requesting a valid invoice exception to help identify when an invoice is against a cancelled PO
Buyer
Alex Vruvides *INACTIVE*
Node16 is down because of OutOfMemory error not necessarily related to invoicing
Buyer
Alex Vruvides *INACTIVE*
Case 219910: Editability of comments
Buyer
John Erwin del Rosario
Hotfix 10 Errors-CatalogReportingEntryTab does not exist
Buyer
John Erwin del Rosario
HFP10 is missing fixes for 2 defect the release Buyer notes list as fixed
Alex Vruvides *INACTIVE*
CSV File Loads
Buyer
Ryan Ballesteros
Getting same error message as in Case 217514 after installing 8.0 HFP10
Buyer
Alex Vruvides *INACTIVE*
Cannot select Currency after a page is ForceRefreshed
Buyer
Ryan Ballesteros
Consolidated Notifications Taking over 8 hours Buyer to run Approver email text Buyer
Alex Vruvides *INACTIVE* Joven Fontanilla
83 Invoices stuck in Loaded Status but no entries in DurableEvent What should be the default value for PunchOutSetupExtrinsicsClass in 8.0?
Buyer
Alex Vruvides *INACTIVE* Alex Vruvides *INACTIVE*
How to override components (.awl files)
Buyer
Jolito Dumadag *INACTIVE*
Reports taking a very long time to run
Buyer
Alex Vruvides *INACTIVE*
JP Morgan Chase & Co. :Escalation Reports
Buyer
Linda Lizarraga
Adding Approval Nodes
Buyer
Aldrin Cantos
Documenting the nestedTransactionBegin errors on JPMC's production system
Buyer
Alex Vruvides *INACTIVE*
New OutOfMemory execption
Buyer
Alex Vruvides *INACTIVE*
Requisitions stuck in Approved status - no entries in DurableEvent, Workflow or UpdateApprovals
Buyer
Alex Vruvides *INACTIVE*
The subtotal for number of items is not always correct on the catalog screen
Buyer
Alex Vruvides *INACTIVE*
The FileInvoiceLoader task brought down the Buyer Node 16 with OutOfMemory execption
Alex Vruvides *INACTIVE*
Buyer
Ariba Ghost PCard Process
Buyer
Aldrin Cantos
No way to specify a default partition list for an Buyer Object Manager
Alex Vruvides *INACTIVE*
No way to specify a default partition list for an Buyer Object Manager
Alex Vruvides *INACTIVE*
PCO editability
Buyer
Joven Fontanilla
recurring invoices
Buyer
Joven Fontanilla
PCard Reconciliation
Buyer
Joven Fontanilla
The split accounting percentages are not right Buyer for partial invoices that come in against PO that have split lines
Alex Vruvides *INACTIVE*
PCard Request Acceptance
Aldrin Cantos
Buyer
Editability of Comments field in the requisition Buyer
Jolito Dumadag *INACTIVE*
MasterAgreementRequests stuck in Approved: Buyer Assert failed: MA14-V2 ([ariba.procure.core.MasterAgreement 238871176 3y7u6g.3j]) has less items than MAR15-V2 ([ariba.procure.core.MasterAgreementReques t 197428008 39jkfc.3i]), deleting line items is not a
Alex Vruvides *INACTIVE*
Changes vector gives stack traces for adding Buyer a custom shipto address field Copying requisitions copies catalog items that Buyer no longer exist
Alex Vruvides *INACTIVE* Alex Vruvides *INACTIVE*
FileInvoiceLoader erroring out on Production
Buyer
Alex Vruvides *INACTIVE*
Approval Emails Do Not Display Some Accounting Information
Buyer
Jolito Dumadag *INACTIVE*
QueryFolderLimit - restrict display only or actual result set?
Buyer
Michael Schneidler Julius Peres
ScheduledTask failing in Commit - Sticks in Running.
Buyer
Allan Caballero
Shashi Kumar
Maximum commitment amount on Master Agreements exceeded
Buyer
Kerry Jo Berger
Anand Rajan
Prod Disable script debugging causes IE error ACM "Internet explorer has encountered a problem and needs to close"
Rajesh
Grace
Customize Subject for Email Notification sent ACM to Delegatees
Roslyn Sapasap
Grace Liu
Redirect ACM in the My Task page
Ryan Ballesteros
Sivaram Natarajan
ACM
Can't delete or replace documents for Administrative Amendment
ACM
Ryan Ballesteros
Sivaram Natarajan
Unable to copy projects/contracts.
ACM
Ryan Ballesteros
Sivaram Natarajan
Having problems running configureappserver ACM
Ryan Ballesteros
Rinu Singhaya
ProcessLocation field not being updated when ACM an Active Project is reset to Planned
Roslyn Sapasap
Grace Liu
Delete Project causing baseid not found in DocumentTask
ACM
Lalaine Tabanao
Thiago de Araujo
Amendment Reason being a required field
ACM
Ryan Ballesteros
Grace Liu
Web Service Enabled Application
ACM
Ryan Ballesteros
Roopa Pasari
AES Advanced Edit Functionality documentation differs from what is observed in the functionality.
AES
Ryan Ballesteros
Lee Taylor
PO stuck in Ordering
Buyer
Allan Caballero
UsedAmount exceeds MaxAmount before Contracts Close
Buyer
Allan Caballero
Master Agreement Line Item Price Not Updating From 3 Digit Decimals.
Buyer
Allan Caballero
Equivilant Word Search Not Working
Buyer
Larry Markowitz
Emails Are Not Processed
Buyer
Kerry Jo Berger
Approving through Lotus Notes 6.5.4
Buyer
Allan Caballero
Attachments in Ariba Buyer 8.2.2
Buyer
Berger Kerry Jo
Monitoring - metrics logs definitions
Buyer
Schneidler Michael
From: [email protected] To: Buyer Network Accounts Subject: Error Message Hi, I'm reaching out to you on behalf of JPMorganChase. Our ARIBA Buyer 8.0 cannot be re-started.
Allan Caballero
Lee Taylor
Production Logs
Buyer
Allan Caballero
RFX Owner / Sourcing Administrator cannot reopen an Event
AES
Ryan Ballesteros
Bharath Manjunath
Document Link Broken or Document Missing
AES
Allan Caballero
Rinu Singhaya
AES Advanced Edit Functionality documentation differs from what is observed in the functionality
AES
Ryan Ballesteros
Lee Taylor
PRODUCTION DOWN Support
ACM
Allan Caballero
Grace Liu
Manually Added Approvers are removed on New Round
ACM
Ryan Ballesteros
Sivaram Natarajan
File Invoice Loader errors
Buyer
Caballero Allan
What is the maximum line items ARIBA allows Buyer in a requisition for an acceptable response rate?
Allan Caballero
Lee Taylor
Ariba Supplier Network Release 44and cXML 1.2.017: Ariba Buyer may not be able to access new DTDs
Buyer
Allan Caballero
Nadeem Ahmed
Node Shutting Down
Buyer
Caballero Allan
one xml file with 0 byte was processed
Buyer
Caballero Allan
Core code loops through all the MA Line Items of the indentified contract in matching of Invoice Item versus a Contract Item
Buyer
Maliwat Kerlynne
Approvers cannot receive email notification
Buyer
Allan Caballero
Requisitions Against Contracts that Close while pending approval
Buyer
Kerry Jo Berger
Automated process to delete users from the application Upgrading the Oracle to 9.2.0.8
ACM
Ryan Ballesteros
ACM
Ryan Ballesteros
AmalRaj Arokiadas
Rinu Singhania Sivaram Natarajan
Critical Update for Ariba Sourcing/Ariba Buyer AES
Ryan Ballesteros
Ajay Singh
Sealed RFQ: Supplier Status 'Intends to Respond' instead of 'Responded'
AES
Ryan Ballesteros
Bharath Manjunath
Users deleted from Sourcing were still Active in ACM
ACM
Ryan Ballesteros
Sivaram Natarajan
NullPointer Exception in Creating Contract
ACM
Ryan Ballesteros
Kevin Dvorchak
Cannot delete manually added approvers in an Approval Task
ACM
Ryan Ballesteros
Sivaram Natarajan
Project rearranging correctly when sorted after project sort
ACM
Ryan Ballesteros
Roopa Pasari
Inconsistent result returned by inspector
ACM
Ryan Ballesteros
Kevin Dvorchak
Repeated Error Messages in Logs
AES
Allan Caballero
Rinu Singhania
ACM
Allan Caballero
Kevin Dvorchak
Performance Issues after upgrading to Oracle ACM 9.2.0.8.0
Allan Caballero
Kevin Dvorchak
Need to apply patch if on IE 6 for Defect # 1- ACM 66C14R
Oanh Sakson
Roopa Pasari
Redirect Emails in AES
Ryan Ballesteros
Rinu Singhania
Related Peregrine Ticket: N/A This was log to check why too many logs were created after a user (deleted in SPARC) tried accessing SPARC.
Deleting Contract Workspaces Related Peregrine Ticket: N/A
Related Peregrine Ticket number: 09334359
Related Peregrine Ticket: N/A
AES
Tasks and Phases in a Sourcing Project can be ACM moved around.
Allan Caballero
Kevin Dvorchak
Allan Caballero
Kevin Dvorchak
Related Peregrine ticket#: N/A Patch Installation to resolve IE7 Performance ACM Issue on ASM_SP20 Requisition stuck in Approved due to OrderMethodException
Buyer
Caballero Allan
Concern on Summaey Email Notification Functionality
Buyer
Caballero Allan
Queries that gets stuck in running
Buyer
Caballero Allan
AmountReconciled for contracts is the sum of Buyer IR Rejected Amount and IR Paid
Caballero Allan
Vandana Dandu
The System displayed a 'Select a file first' error
Allan Caballero
Kaushik Basak
Buyer
Saved event was lost
AES
Patch Installation to resolve IE7 Performance ACM Issue on ASM_SP20
Ryan Ballesteros
Rinu Singhania
Allan Caballero
Kevin Dvorchak
Modified catalog stuck in Waiting for approval Buyer status
JPMC_fldSplitAccounting.aml because ariba.util.xml.XMLParseException: In extension JPMC_fldSplitAccounting, inModule 'ariba.common.meta.Requisition', inClassVariant 'GPSvar1': Can't find field "IBProject"
Buyer
Allan Caballero
Lee Taylor
UserPull did not complete
Buyer
Allan Caballero
Deepa Sood
Saved event was lost
AES
Ryan Ballesteros
Rinu Singhania
OOTB files are read-only
AES
Ryan Ballesteros
Josh Dvorchak
Accessing Agreement Hierarchy crashes the system
ACM
Ryan Ballesteros
Kevin Dvorchak
Related Peregrine ticket#: N/A Level 3 issue
Roles assigned to users are lost
AES
Ryan Ballesteros
Rinu Singhania
AA
Ryan Ballesteros
Neal Millerschoe n
Allan Caballero
Sivaram Natarajan
ACM
Ryan Ballesteros
Vijay Vedula
Catalog Request stuck in Verified status
Buyer
Allan Caballero
Ravi Kant
Multiple sessions/nodes allow a user to pull more than 1 requisition
Buyer
Allan Caballero
Phani Veeranki
Allan Caballero
Rinu Singhania
Ryan Ballesteros
Vijay Vedula
Related Peregrine ticket#: 09192929 Internal Server Error' encountered in Charts tab AA report Related Peregrine ticket#: N/A Error in UAT happened after DB Refresh
System error when trying to “Mark Complete” ACM reactivated task Related Peregrine ticket#: N/A Level 3 issue
Performance slowdown experienced in production Related Peregrine Ticket: 09212870 US - Call: client is saying that SPARC system is so slow
Extended Price not displayed on the Suppliers AES tab of RFP Related Peregrine ticket#: N/A Observed in PROD
Multiple Search Option for A String field Related Peregrine ticket#: N/A Level 3 issue
ACM
AribaNetworkId changes for supplier
Buyer
Catalog Images
Buyer
Kerry Jo
Juluis Peres
Details of the SDU (Supplier Data Update) is changing
Buyer
Allan Caballero
Anand Rajan
way to setup a punchout catalog without going through the ASN
Buyer
Allan Caballero
Vasanth Radhakrish nan
Not all reqs are loaded after a Requisition Import
Buyer
Allan Caballero
Prathima Devireddy
Approval thru email not working
Buyer
Allan Caballero
Julius Peres
Error when viewing Requisition
Buyer
Allan Caballero
Sailaja Lingamane ni
Validation for Vector fields in ContractWorkspaceEditView group fires late
ACM
Ryan Ballesteros
Kevin Dvorchak
No active approver on IR after edit (add approver)
Buyer
Michael Schneidler
Discrepancy in Split Accounting Amounts between Requisitions and Purchase Orders
Buyer
Allan Caballero
Related Peregrine ticket#: N/A Level 3 issue
Customize Supplier Password Sourcing We have policies in maintaining password in our company. With that said I would like to inquire if there is a way to: 1) Set a limit for the supplier password. (e.g After 60 days, the supplier should change his/her password) 2) Set a limit for incorrect logins of supplier (e.g. If the supplier has entered 3 consecutive incorrect password, the password will be lock) 3) Can we manipulate the password such that it generates a password with both numbers and letters?
Ryan Ballesteros
Sailaja Lingamane ni Josh Dvorchak
Some MRP Import Requisitions are not being loaded in ePurchase
Buyer
Allan Caballero
Requisitions stuck in submitted after mass approval
Buyer
Allan Caballero
Kaushik Bhattacharj ee Ramya Gopalaswa my
The email approvals are failing for Outlook Buyer 2000 SP 3 users. Notfication and SMTP debug options were turned on and the following error occurs: Exception ariba.common.core.BadTokenException: ApprovalBadTokenBody. The deny line in the email was: [X ] Deny WorkflowActionID,8zrqz46.34,1izjyuerl9qe4,1 npqq.28,2,1,npqq.28, but the extractToken is : Found token: WorkflowActionID,8zrqz46.34,1izjyuerl9qe4,1 npqq.28,2,1 npqq.28;
Kerry Jo
Total Cost not updated when loading new catalogs
Task Approval email Notiffication We just want to know the default template used for Task Approval Norification. I have a sample email attached here, please verify if that is the default template. Thanks.
Buyer
ACM
Allan Caballero
Allan Caballero
Phani Veeranki Roopa Pasari
Incorrect number of items are shown in the catalog Buyer search The Users are receiving errors when Buyer approving requests. The buyer will hit the approve button and receive this error 'invalid null or empty approval request vector' (see attached log file and screenshot). When they log out and back in, the request was approved. This does not happen on every request but appears to be occur randomly.
Allan Caballero Allan Caballero
Vasanth
Blank page displays when searcing users AES from Sourcing Home >Security> users tab
Roslyn Sapasap
Justin Schmida
Ryan Ballesteros
Vijay Vedula
Related Peregrine ticket#: 09345885
Displaying Email fields along with AWString We’d like to know if it is possible to have EmailFields to be in line with strings. We did some testing and found that the fields always go one line below where it should be expected. Please take a look at the screenshots attached as well as the htm file modified.
ACM
deletion of catalog version. We have the user Buyer who needs to delete the catalog version that is in Approved status via the Delete Versions, however, the user could not delete that version as the checkbox are not selectable to delete it.
Allan Caballero
Juluis peres
Description.CommonSupplier is not being set for Buyer Ad Hoc items Allan Caballero
Vandana Dandu
How to add Asset tags to Orders already in Received
Juluis peres
Buyer
Allan Caballero
Printing Supplier Bids
Sourcing
Allan Caballero
Peter Kosovec
Allan Caballero
Roopa Pasari
In supporting the Online eRFx tool, I have been asked by several sourcing leads as to how the supplier is able to print their submitted bid. I just ran a complete test as a Test Supplier and looked at every opportunity to print. It seems that the system only gives the supplier the ability to print the basic bid questions. I didn't find a way to print the supplier's bid response, which would show all the questions along with the responses the supplier entered. I need help in finding how this can be done so that I can do a procedure document that can be given to the supplier. Thanks.
Email Approvals on ACM We are investigating about the Email Approval feature on ACM. As we can see in the parameters.table, there are parameters regarding this feature but we are not able to make it work yet. We set the EmailApprovalEnabled parameter to true and other parameters, we receive an email notification telling about the approval which contains the approve and deny links. However, either links do not automatically approve nor deny. As we looked into PDF, it says about EmailApprovalEnabled parameter that when it is set to true, the approver will receive emails related to Approva, Review or Negotiations. And that it works differently in Ariba Buyer and email approvals are not supported in ACM. Does it mean that ACM really don't have this feature? Or are we just missing something in setting the parameters to make it work successfully?
ACM
Created Events from Sourcing Project
ACM
Ryan Ballesteros Sivaram Natarajan
Buyer
Allan Caballero
Related Peregrine Ticket: 09028099
ClientSubmitHook in Eform fails to display group
Jala Prashamsa
An IR line item returned a Received Quantity Variance exception even if the corresponding PO line item does not require receiving
Buyer
Allan Caballero
Anand
Buyer
Allan Caballero
Anand
Buyer
Allan Caballero
Steps to recreate: 1. Create a PO with two line items. Line item 1 needs to be received while line item 2 does not. 2. Invoice the PO without receiving(or just partially receive) line item 1. 3. Receive quantity variance is fired for all line items even if only line item 1 needs to be received. No active approvers for Requisitions. Upon approval of the first approver, it didn't go automatically to the next approver for approval. When we check in the inspector, the State of the ApprovalRequest is 8 (Approved) but the ApprovedBy field is null. (Please see screenshot one). In the UI, the status is Approved (for the first approver) and the next in line approver is in Pending.
Duplicate Running of Scheduled Tasks
Modified catalog stuck in Waiting for approval status
Buyer
View Agreement Hierarchy Link displays other versions of Contract
Applied Filters in Analysis UI is not updated when report is edited
ACM
AA
Allan Caballero
Ryan Ballesteros
Ted Hunter
Ryan Ballesteros Kevin Calvert
Related Peregrine ticket#: N/A Level 3 issue
Problem generating ACM MinorityNativeAmericanOwned tag when running xls2xml
Ryan Ballesteros Bharath Manjunath
Error in Auto logout while in ACM Application
AES
Ryan Ballesteros Justin Schmida/T hiago/Siva ram
Buyer
Allan Caballero
Releate Peregrine Ticket: 08713075 SPARC TIMEOUT ISSUE – UAT
Requisition stuck in Approved
Juluis peres
Users cannot upload documents to contract
ACM
Ryan Ballesteros
Strong Encryption Requirement for Buyers in AN45: JP Morgan Chase
Buyer
Allan Caballero
Punchout catalog can't be accessed.
Buyer
Allan Caballero
Buyer
Mike
User is trying to access punchout catalog but she's receiving error message and the punchout catalog does not open. Here's the error message: Unable to connect to punchout catalog. If problem persists, ask your system administrator for assistance. Please also refer to the attached logs for further investigation and let us know what you've found.
Question regarding exporting all active catalogs from Ariba Buyer 8.0
Kevin Dvorchak
Prathima
Problem: helpTip property of a field not displaying
ACM
Allan Caballero
Kevin Dvorchak
ACM
Ryan Ballesteros Ted Hunter
Definition of an abbreviated field label. However, during testin, it was found out that the helptip (denoted by a question mark) is not displayed on the UI. Kinldy help us identify the reason why it is not being shown or provide suggestions on how to go about it. Below is the code snippet:
IsAdHoc field on PO LIne Item has conflicting values
Buyer
Allan Caballero
Vandana Dandu
Application Running slow
ACM
Ryan Ballesteros Kevin Dvorchak
Unassigned Participants' in Access Control list do not show all users (w/o group)
AES
Ryan Ballesteros Justin Schmida
Parameter not showing in the template Here's what was done: (1) Created template (Auction) (2) In rules page, set Tie Bids to 'No' and set to View Only Status. (3) Saved the template.
AES
Ryan Ballesteros Josh Dvorchak
When a user used the template, Tie Bids parameter wasn't shown. Peregrine Ticket#: 10336317
Approve Deny button visibility on CA Approval There was an incident reported wherein a user, after approving the CA (Contract Authorization), still sees the Approve Deny button. The CA still appears on his approval queue as well.
ACM
Allan Caballero
Kevin Dvorchak
Prevent users from creating RFX page in ACM
ACM
Ryan Ballesteros Ted Hunter
Tasks of users are not seen from To Do / My Tasks list
ACM
Ryan Ballesteros Kevin Dvorchak
We have already investigated the issue and found out that this happens when a person who has already approved was added back again as a watcher of the CA. Ideally, since he already has approved the CA, he is now just a watcher of the CA and does not have to approve. Why do the Approve Deny button still visible to him? Related Peregrine ticket#: 09863709 Approve Deny button visibility
Peregrine Ticket#: 10346310
P2 - Normal Urgency Corporate URL not visible at Organization Summary page
Ariba Ballesteros Ryan Ted Hunter Sourcing
P2 - Normal Urgency PO history did not update correctly to Ordered status
Buyer
Allan Caballero
Julius Peres
Invoice Status not updating in ASN
Buyer
Allan Caballero
Sailaja Lingamane ni
Date Range for 'From' field in Automatic Scoring only displays upto 1989.
AES
Ryan Ballesteros Rinu Singhania
FatalAssertionException when viewing folder items in Inspector
Buyer
Allan Caballero
Sailaja Lingamane ni
P2 - Normal Urgency Unable to connect to punchout site.
Buyer
Allan Caballero
Thiago de Araujo
Edit messages displayed from supplier's page
AES
Ryan Ballesteros Josh Dvorchak
With a revised bid published, then after it closes, note that while the supplier sees that the Status is "closed", the Edit RFX message says that the new event is "currently running". 56004 is the new event -- the original event was 56003. Also, why does the message start with "Edit RFX"? -- supplier never does that function. This is an Auction/Open RFQ, and we did "Advanced Edit" on it to adjust the time. My screen print is taken approximately 30 minutes after the bid closed. Peregrine Ticket#: 10336362 Request For Information Difference in Access Control for Documents in ‘In Approval’ and Approved Status
ACM
Ryan Ballesteros Kevin Dvorchak
Scheduled Task: Expire Delegations gets Buyer stuck in running.
Allan Caballero
Ibrahima Bah
The system accepts duplicate invoices when a Credit Memo is issue.
Buyer
Allan Caballero
Sailaja Lingamane ni
SECURITY FIX Ariba Security Alert
Buyer
Allan Caballero
Phani Veeranki
Bad Object warning message when running File Invoice Loader
Buyer
Allan Caballero
Sailaja Lingamane ni
Invoice not loaded in ePurchase
Buyer
Allan Caballero
Julius Peres
How to delete Suppliers/Organizations via dataload
Ariba Ryan Ballesteros Prashant Sourcing Bukka
Please assist on how to resend using Buyer Batch Document Resend Files option available under Pending queue section in ASN? Catalog Item Icons/images don not Buyer appear in user UI
Allan Caballero
Parivesh Mishra
Allan Caballero
Phil Sherrill
Request for information - PO stuck in Ordering
Buyer
Allan Caballero
IDC BUYER
PO Stuck in Ordering
Buyer
Allan Caballero
Phani Veeranki
Request For Information Request for Supplier related tables in AES database
Ariba Ryan Ballesteros Josh Dvorchak Sourcing
Scheduled tasks run 1 hr late as scheduled
ACM
Ryan Ballesteros Ted Hunter
Act as User page is not displaying as expected
ACM
Ryan Ballesteros Ram Mohan Muralidhar an
Slow log in time for a specific user
Buyer
Allan Caballero
Ramya Gopalaswamy
Missing contracts from Sourcing Project folder
ACM
Ryan Ballesteros Vijay Vedula
Currency suffix not displaying for users with locale id from China
Buyer
Allan Caballero
Vasanth Radhakrishnan
Invoice not loaded in ePurchase
Buyer
Allan Caballero
Thiago de Araujo
Supplier bids in expired status after reactivating an event
Sourcing Ryan Ballesteros Josh Dvorchak
Problem with Supplier using Load Balancing
Buyer
Allan Caballero
Summary of keypoints for ASM4 SP 2127
ACM
Ryan Ballesteros Sivaram Natarajan
Julius Peres
Suppliers created from importing supplier Ariba Ryan Ballesteros Peter list in Supplier Management Page Sourcing Kosovec
Summary of keypoints for AES SP 21-27 Ariba Ryan Ballesteros Joe Simoni Sourcing
Invoices stuck in Loaded due to OutOfDateExceptions exceeded acceptable count
Buyer
Allan Caballero
Akash Subba
Is Sourcing SP27 certified for java 1.5.x? Ariba Ryan Ballesteros Justin Sourcing Schmida
ExpireDelegations task issue
Buyer
Allan Caballero
Julius Peres
Error on running scheduled tasks
Buyer
Allan Caballero
Prathima Devireddy
Is ACM module certified for java 1.5.x?
ACM
Ryan Ballesteros Ted Hunter
Request for report for Invoices which are Buyer auto-rejected on ASN
Allan Caballero
Karunakar an Prakasam
Status of defects logged with Ariba
ACM
Ryan Ballesteros Grace Liu
Node shutting down when running Failed Buyer Orders task
Allan Caballero
Organization field of participant is not updated
Ryan Ballesteros Kevin Dvorchak
ACM
Prathima Devireddy
Approval flow tab not displayed for 'Not Started' tasks
ACM
Ryan Ballesteros Vijay Vedula
Slow Performance in ACM
ACM
Ryan Ballesteros Kevin Dvorchak
Error in uploading attachment in AES
Sourcing Ryan Ballesteros Bharath Manjunath
Cannot Copy project from Create Sourcing Project page
ACM
Question: Limit of 650 in a text field doesn't work
Sourcing Ryan Ballesteros Ashwani Tyagi
Ryan Ballesteros Vijay Vedula
Question: Overview attributes in Events
Sourcing Ryan Ballesteros Ashwani Tyagi
Deleting RFX template
Sourcing Ryan Ballesteros Prashant Bukka
Object Requisition not writable in SessionType ORMSUser
Buyer
Allan Caballero
Julius Peres
Question regarding FailedLoginAttempts in AES
Sourcing Ryan Ballesteros Ashwani Tyagi
ScheduledNotificationsTask stucked in running caused the application performance to slow down
ACM
Ryan Ballesteros Vijay Vedula
Testing the fix for 1-3OH1YF defect
ACM
Ryan Ballesteros Amit Bansal
Issue with 1-7A3HTF: Contract ACM workspace titles not allowing ampersand (&)
Ryan Ballesteros Ram Mohan Muralidhar an
Need information on how to test 18YAMEO - Security vulnerability
ACM
Ryan Ballesteros Ram Mohan Muralidhar an
PUNCHOUT CATALOGS ARE NOT ACCESSIBLE IN THE VANILLA BOX
Buyer
Allan Caballero
Ravi Kant
The main problem is we cannot access test punchout sites for the vanilla box (Ariba Buyer without modifications/customizations). Its showing a warning message that we cannot access the puchout. Please provide us with steps to have our Ariba Buyer Vanilla box access to the default or test punchout catalogs
Error occurred when a supplier navigates to Supplier tab of an event
Sourcing Ryan Ballesteros Vijay Gadige
More details on Defect# 1-582JXA
Sourcing Ryan Ballesteros Josh Dvorchak
Error encountered if Attribute Name exceeds 2000 characters
Sourcing Ryan Ballesteros Ashwani Tyagi
Questions before upgrading Oracle database from 9i to 10g
ACM
There's no email sent when the event is already started for preview
Sourcing Ryan Ballesteros Vijay Gadige
Ryan Ballesteros Kevin Dvorchak
Permission to display "Create New" option in Organization field from Invite New User page
Sourcing Ryan Ballesteros Bharath Manjunath
1-6M96HV - delegation options fix not working in SP30
ACM
Ryan Ballesteros Vijay Vedula
Inconsistent inspector value for User object
Buyer
Allan Caballero
Vasanth Radhakris hnan
Invoice loading tool problem.
Buyer
Allan Caballero
Purnesh Kunder
Review period is not added in the Bidding Sourcing Ryan Ballesteros Prashant Close time value Bukka
Read permissions for Suppliers
Sourcing Ryan Ballesteros Ashwani Tyagi
Questions with Workspace validation regarding special characters
ACM
Ryan Ballesteros Ram Mohan Muralidhar an
trigger not fired properly
Buyer
Allan Caballero
Jala Prashamsa
Error encountered when logging onto Buyer
Buyer
Allan Caballero
Thiago de Araujo
Standard Email Sent to Newly added users
Sourcing Ryan Ballesteros Prashant Bukka
Is there a way to move Server/transactionData/attachments Buyer Allan Caballero to a new Thiago server de due to low disk space? Araujo
How to limit row result in AQL
Buyer
Allan Caballero
AmalRaj Arokiadas
Wrong email is being used for optional multistage eRFx
Sourcing Ryan Ballesteros Peter Kosovec
The parameter RestrictCopyProjectToOwner cannot control the ability to copy of team members of the project.
Sourcing Ryan Ballesteros Ted Hunter
User Unable to Access Punchout Catalog Buyer
Allan Caballero
Anubhav Bhatnagar
New CSV invoice template is published: Can no longer able to select a tax option when creating invoices on the ASN against PO's sent to them from us.
Buyer
Allan Caballero
Sandeep Patnaik
What do queryperf measures
Buyer
Allan Caballero
Document Tab restriction
ACM
Ryan Ballesteros Amit Bansal
Ibrahima Bah Export Master Report option for Suppliers Sourcing Ryan Ballesteros Prashant Bukka
Getting "symbolic links are not supported Buyer on this system" error when trying to create a symbolic link
Cannot Import participants in creating a survey
Allan Caballero
Thiago de Araujo
Sourcing Ryan Ballesteros Vijay Gadige
Unassigned Participants in Access Control Sourcing Ryan Ballesteros Justin list do not show all users (w/o group) Schmida
What do queryperf measures
Buyer
Allan Caballero
Ibrahima Bah
TasksMaxResultRows parameter in ACM
ACM
Ryan Ballesteros Amit Bansal
Missing Asset Information on ePurchase
Buyer
Allan Caballero
Sailaja Lingamane ni
PO Flip - Can no longer can create a tax entry at line item level when using the PO flip process
Buyer
Allan Caballero
Shashank Chobey
Queryperf logs exceeded the actual time Buyer the query runs
Allan Caballero
AmalRaj Arokiadas
Question Regarding Splitting Purchase Orders
Buyer
Allan Caballero
Phani Veeranki
"sent" status in ASN is not getting updated correctly to "acknowledged"
Buyer
Allan Caballero
Sailaja Lingamane ni
Completed task is not displayed when 'Complete/Incomplete' filter option is selected from My tasks page
ACM
Ryan Ballesteros Jeff Sheyn
Exception occurring when using MyLastSearch functionality
ACM
Ryan Ballesteros Sivaram Natarajan
The parameter RestrictCopyProjectToOwner cannot control the ability to copy of team members of the project.
ACM
Ryan Ballesteros Ted Hunter
Invoices stuck in ASN
Ariba Allan Caballero Supplier Network
Parivesh Mishra
OK button is not displayed in Accept Negotiation page
Sourcing Ryan Ballesteros Ashwani Tyagi
System.Security.Passwords.ExpirationInD Sourcing Ryan Ballesteros Joe Simoni ays not working
FailedLoginAttempts not working in SP30 Sourcing Ryan Ballesteros Ashwani Tyagi
Setting AES LogicalLineLimit parameter to 5000.
Sourcing Ryan Ballesteros Ashwani Tyagi
The Transition of the Payment object from Paying to Paid status is failing
Buyer
Allan Caballero
Phil Sherrill
PR containing two different currencies for header and lineitem level.
Buyer
Allan Caballero
Vasanth
List of Suppliers by country that send Ariba Allan Caballero invoices by PO Flip, eInvoicing tool, cxml Supplier Network
Kathleen Shih
Duplicate States on TaskApprovable
ACM
Ryan Ballesteros Jeff Sheyn
Missing Status Criteria on Sourcing Project Search
ACM
Ryan Ballesteros Ted Hunter
Link to Related Project Search defaults to ACM Contract Workspace search
Ryan Ballesteros Ted Hunter
Object Not Found Error
ACM
Ryan Ballesteros Jeff Sheyn
Buyer is not able to start as nodemanagerstart can't start.
Buyer
Allan Caballero
Phani Veeranki
We are encountering numerous logs that encounter general:warning:1384
Buyer
Allan Caballero
Ibrahima Bah
Error when viewing Invoice Reconciliation
Buyer
Allan Caballero
Sailaja
Supplier Data load System Warnings
Buyer
Allan Caballero
Phani Veeranki
Previous Field in Plan (SubPhase)
ACM
Ryan Ballesteros
Ted Hunter
Testing defect 1-8KNC0B: No error Sourcing Ryan Ballesteros Vijay message is displayed if an event attribute Gadige
Workaround for defect#1-PZYVR (UserMasterDataPullTask)
ACM
Ryan Ballesteros
Vijay Vedula
Logged Ariba Defects that were not fixed
ACM
Ryan Ballesteros
Ram Mohan Muralidhara n
Display CorporateFax field in Organization Summary page
AES
Ryan Ballesteros
CLOSED PER 6/7 meeting
6/7/05
CLOSED PER 6/7 meeting
6/7/05
CLOSED PER 6/7 meeting
6/7/05
CLOSED PER 6/7 meeting
6/7/05
CLOSED PER 6/14 meeting
6/14/05
CLOSED PER 6/14 meeting
6/14/05
Hotfix provided 6/1. JPMC to test hot fix as soon as possible. Hotfix works -- closed per 6/23 meeting
6/1/05
Batch to be loaded 6/14 PM w/ application down per support's request. LOAD COMPLETED SUCCESSFULLY -- closed per 6/23 meeting
6/14/05
Currently slated for TBD. Defect logged. Closed per 6/23 meeting
6/23/05 1-j2jl
Workaround is acceptable for SPARC go-live timeframe, but TSS to provide a defect # and Service Pack/estimated delivery time. Should this have been closed? Siva to confirm whether this may be closed. EnhReq: 1QXNW Siva to log enhancement request and close case Closed per 6/30 meeting -- fixed in SP9 6-30: Immediate problem resolved, but team agreed to keep open until all contracts are loaded -- 7/7 -- Closed Closed
6/30/05 7/7/05
Workaround advised 6/1. JPMC to confirm this workaround. TSS confirms this as a defect. To be fixed in SP10. 6-30- If business can't wait for SP10 (July 29), JPMC has been provided guidance in how to workaround this using a small custom extension, which can be removed once SP10 is applied. Workaround to be tested and closed.
Once an environment is available, Peter Gao to provide TSS with extended logfiles. 7-27 Closed due to no reply to TSS
7/27/05
Information provided -- case should be closed shortly -- closed 7/21
7/21/05
CLOSED 8/8
CLOSED PER 8/18 meeting
8/8/05
8/18/05
Closed Closed Closed per 9/22/05 meeting
9/22/05
Closed per 9/22/05 meeting (Fixed in SP10).
9/22/05
9/29/05 CLOSED as this was a data issue in SIT. 9/22/05: Rajesh will test this after creating contracts in Draft status with valid data. Ian said the Null Pointer error indicates that the Draft Contracts were missing template.
9/29/05
9/29/05 CLOSED. Carole Dietz also tested in SIT. 9/22/05 Grace provided SP10 version of Hot fix included in the SP10 version of Approval Hot fix. This is being tested. Rajesh will test this with parameter 500.
9/29/05
10/06/05 CLOSED. Ariba does not support core code customization.
10/6/05
10/08/04 CLOSED (This was resolved by pointing the delivery wizard to the existing depot folder)
10/8/05
10/13/05 CLOSED
10/13/05
10/13/05 CLOSED
10/13/05
10/20/05 CLOSED. The SIT environemnt was rebuilt to resolve the issue.
10/20/05
10/20/05 CLOSED. This was happening in SP7 and is working correctly in SP10.
10/20/05
10/20/05 CLOSED. The issue was resolved prior to getting call from Ariba.
10/20/05
10/26/05 After running the Currency Pull Integration event, I notice that Prefix for GBP (British Pound) currency has changed to ú. Has this changed in SP10? 10/24/05 CLOSED.
10/26/05 1-1F200
10/24/05 CLOSED. Create an enhancement request. 10/12/05 Thiago said 1. is core code functionality and hence changes are not supported. We need a workaround for this issue. For 2. We want to know if we can disable ACW portlet by using permissions.
10/24/05
10/20/05 Close this case
10/20/05
11/10/05 This issue is being closed. If there are anynew stuck tasks we will open new issue. 10/20/05 Hot fix for stuck approval and My Tasks issue is under testing in UAT
11/10/05 1-1BCTX for My Tasks scrolling issue.
10/26/06 This can be closed. 10/20/05 Hot fix has been applied in Uat and is under testing.
10/26/05 1-UWUD
10/26/05 This can be closed. 10/24/05 The ariba patch is being tested in UAT.
10/26/05
CLOSED 11/01/05 As per Ian this in not recommended as it can add to perfomance issue going forward.
11/1/05
11/10/05 CLOSED. 10/13/05 Ian tested in SP10 and could not replicate this issue. He suggested us to retest in SP10.
11/10/05
11/17/05 Document have been received. This can be closed. 11/10/05 We are requesting to get necessary documentation for this feature.
11/17/05
11/17/05 Closed as no major issues have been cited because of this. Also network sniffer also did not reveal any issues. 10/20/05 This still happens in SP10.
11/17/05
11/17/05 Closed. David provided some information. 10/20/05 This is open issue in SP10
11/17/05
Closed on 11/28/05. The issue got resolved after recycling the server.11/23/05 Emails are being sent now. Thiago will keep this ticket open until next week
11/28/05
12/02/05 Sent email to Ian to close this issue. 11/28/05 Sent Ian a follow up email.
12/2/05
12/01/05 CLOSED.
12/1/05
12/1/05 Sent email to Marius to close this. 12/1/05 Sent email to Marius to close this.
12/1/05 12/1/05
12/05/05 CLOSED. 9/22/05: Rajesh will test to see how Commodity search behaves. Ian will verify his test results that he did with commodity search. The LOB search returns both Parent LOB and Child LOB projects.
12/5/05
12/05/05 Closed. The solution provided was tested and promoted to Production
12/5/05
12/14/05 Closed as this could not be replicated. 12/01/05 Sandhya to test one scenario. Rajesh to send email to Ian when to setup Webex. 11/17/05 Ian to setup Webex meeting. 10/26/05 Webx meeting requested. 10/20/05 Ian has not been able to replicate this issue.
12/14/05
12/14/05 Agreed to close as this is expected behavior. 12/07/05 Email sent to update the description. 12/01/05 Rajesh to send Grace email about updating description. 11/22/05 Sent requested information to Gu. 11/10/05 Following up with Grace for this issue.
12/14/05
12/22/05 Agreed to Close this request. 12/15/05 Have sent the documentation to Business. Awaiting user response.
12/22/05
01/5/06 Grace closed this case as the frequency issue is resolved by running the task once a day and opened a new case 1-3480545. 12/22/05 Ian will look into overdue email for contracts. 12/21/05 Sent an email to Ian about Overdue email issue in Contracts. 12/06/05 The Overdue email gets sent each time the Scheduled Notifications Task is run on a day. 12/01/05 Rajesh to test after editing notification from template. 11/28/05 Sent some more information to Grace. 11/17/05 Ian to follow up with Grace. 10/26/05 Now Overdue emails are not being sent. 10/20/05 Ian to follow up on how Overdue emails task work with Scheduled Notificaiton task.
1/5/06
1/5/06 This has been closed. It may be re-opened if needed. 12/07/05 Waiting for Users test results. 11/22/05 Kishore to get back to Janey.
1/5/06
1/4/06 This can be closed. 12/21/05 Email are going out Ok in test instances. Waiting from users to see if they are still having issues in Prod. 12/07/05 Rajesh to get feedback from user. 12/01/05 We are having emails even for the contracts which are Expired or Terminated. Defect D-148173 fixed in SP8 was for Closed Contracts only. 12/01/05 Payal to check with users if they are still getting Review emails. 11/29/2005 A defect existed where Status was not updated correctly when Contract status was being closed. This defectwas fixed in SP8 to update the status correctly.
1/4/06
1/5/06 Closed. (The problem is with the ENVIRONMENT variable. The default shell on the user account that our admins started these applications does not have the DISPLAY variable exported. They have used a different user account to bring these systems up for which the environment variables exported and this issue got resolved now.) 1/5/06 Kishore to check if this is fixed in UAT currently. 12/22/05 We are working with System Admin to resolve the issue. 12/21/05 Kishore is corresponding with Janey. 12/06/05 Kishore is testing.
1/5/06
1/31/06 Closed. This was fixed by doing custum changes. 1/19/06 Increasing the chooser limit did not fix the issue in UAT. 1/5/06 Sandhya will test the changes suggested by Grace. 12/21/05 Asked for an update from Ian. 11/17/05 Sandhya to send back feedback. 11/10/05 Will implement Grace's suggestion in UAT and test.
1/31/06
1/31/06 Closed. This has been rolled out in Prod on 1/27/06. 1/19/06 Patch testing is still going on. 12/06/05 the Patch is under testing in UAT. 12/01//05 Grace is following up with Mohan.
1/31/06
2/10/06 This issue was resolved by the lotus notes group hence this is being closed. 2/2/06 GTI ticket has been re-opened to find the cause. 1/31/06 Production contiues to have issues in emails where width is defined in the templates. (Contract Review, Task Overdue) 1/19/06 A fix is under testing. 12/22/05 Opened this case as per our discussion today.
2/10/06
2/21/06 This is closed now as users are not complaining of this issue.
2/21/06
2/21/06 Case closed. 2/17/06 The Status field was updated through Inspector script in porducion. 2/2/06 This will be tested in SIT. 1/19/06 Ian has suggested to update the OOTB 'Status' on these closed contracts. 1/5/06 We have close to 3000 contracts in Production where the ContractStatus = Closed but Status is not Completed. All these contracts were canceleed before applying SP10. Is Defect D-148173 related to this issue? 12/22/05 Ian will test some scenarios. 12/21/05 This ticket can be closed after we get some details about the fix. 12/12/05 This is a known issue and has been fixed in SP12.
2/21/06
2/21/06 Case closed becasue this is not available OOTB. 1/31/06 This fuctionality is not present OOTB. 1/16/06 We are looking for parameter or configuration settings that can be used for sending reminder emails to Approvers of a Task if it has been waiting their approval for some time.
2/21/06
2/15/06 Closed
2/15/06
2/24/06 This has been closed because the issue was happening due to customization and is not a defect. 1/31/06 Ian has opened a defect (1-2BAD2) that the currency does not come from Users default settings on the eform. 1/18/06 Ian is exploring if there is an open defect. The custom money fields appear in USD by default even for Users who have a Non USD currency in their preferences.
2/24/06
2/28/06 Closed because the messages have stopped coming. 2/21/06 Ariba has suggested to configure running different scheduled tasks at different times. 1/31/06 Will monitor the Production for some more time after increasing the settigs. 1/30/06 Database Connections parameter has been increased to 50 in Prod. 1/19/05 Re-opened. Grace suggested to increase database connections from current 20 to 50. 11/17/05 Closed. The increased database connections settings has been applied in Production.11/10/05 Grace suggested to turn on jdbc logging next time this happens and to increase Database connections in ACM parameters table from 10 to 20.
2/28/06
1/27/06 This is being closed as we have customized to make this field editable always. 12/16/05 As per grace : to remove the code to set the State to Planned if users enter a future date, please open an enhancement request. 12/06/05 Grace has asked us to open enhancement request. 12/08/05 Sandhya to try Grace's suggestion 12/07/05 Sandhya is following up with Grace.
1/27/06
3/21/06 Case Closed as the trigger is working as per Ariba's design.
3/21/06
3/28/06 Case Closed. This functionality will be coming in next version of Ariba sourcing in 2007. 3/27/06 Ariba case opened.
3/28/06
4/14/06 Closed. 3/8/06 Grace had asked for a thread dump when we see high CPU utilization next time.
4/14/06
4/19/06 Closed. 4/16/06 This folder contains data uploaded by users. 4/12/06 Thiago has sent a document for this. 4/10/06 Please let us know what is the importance of following folder and what data does this store:
4/19/06
/sourcing/Server/transaction Data /ACM/Server/transactionData /analysis/Server/transactionD ata
5/3/06 This is closed. Histograms did improve performace for ProjectTask Name data preparation. 4/19/06 ECM to be implemented to put Histograms in Prod today. 3/30/06 Waiting for a feedback from DBA. 3/28/06 DBA's are working on analyzing the query plan to find out if adding any more indexes can be helpful. 3/21/06 Working with Shirley. 3/7/06 Waiting Shirley's response. 3/7/06 Kishore to send some information to Ariba. 2/28/06 Asked for update. 1/17/06 We would like to know if we can remove OOTB ACM.DataLoad.ProjectTaskNa me from LoadDB.txt file. Will it impact any functionality?
5/3/06
4/26/06 Closed as we found a workaround.
4/26/06
5/2/06 This has been closed. The read only password functionality is in SP12. Ariba said that we will have to go on SP12 to get it.
5/2/06
5/2/06 This has been tied to Ariba Case 1-5058211 for IntegrittyCheckAndRepairTask issue. Hence this has been closed and that ticket is open. 4/16/07 The patch on SP10e will be tentativley ready by 4/28/06. 4/12/06 Root cause has been linked to the IntegrityCheckAndRepairTask which fails after running for 34 hrs. All the logs and long running queries have been sent to Ariba.
5/2/06
5/16/06 Closed as all the questions were answered. 5/2/06 I have forwarded Ariba's answeres to Boris. 4/17/06 DBA's had some questions related to performance issue. Grace asked for a new SR to be opened.
5/16/06
5/3/06 Closed as per Ariba: There is no way to have two, separate pages for logins onto the same Sourcing site. 5/3/06 Ariba's response: I believe you can setup the site to your liking with dual-web servers, one for the internal folks, and one in the DMZ for the external suppliers.
5/3/06
6/6/06 We do not support security patches.
6/6/06
6/1/06 When changing the password through the Security-Users, the email notifications for the password change needs to be sent out manually. This is per the functionality in 4.3 and has been enhanced in 4.4 where the emails are sent out automatically. -Also there is no option to send out the emails at a later point, when the RFX event is ready to launch. 6/15/06 Closed. The fix is in Ariba Sourcing 4.4 SP12. Correct way of putting an attachment has been communicated to Ted. 6/14/06 Waiting fro Ariba's response.
6/15/06
6/16/06 This is closed as Grace worked with Tony to resolve this issue. 6/14/06 Tony is working with Grace on this request. 5/24/06 Grace is working with Tony for this issue. 5/17/06 Working with Thiago. 5/2/06 More questions have been asked from Ariba. Waiting for response. 3/23/06 Case Closed. All the info that Thiago provided has been sent to Eric. 3/21/06 Thiago will get back after doing some more research. 3/14/06 Re-opened for getting more information. 3/1/06 Closed. 2/21/06 Requested for more Ariba docunmentation.
6/16/06
6/6/06 Closed. Ariba supports Windows XP SP2.
6/6/06
6/27/06 This got resolved after rolling back SSL changes.
6/27/06
7/5/06 Closed. The scheduled task for Search is working in Prod and UAT now after applying the Parameter change. As per Thiago keeping parameter off is the resolution for this issue. 6/28/06 Schedule Task change is being tested in DEV currently. 6/13/06 The logs have been sent to Ariba.l Waiting for thier response. 5/31/06 Test results showed that Cartesian joins are still being created. Ariba is investigating (1) possibility of replacing bind variables with actual values in search queries. (2) Why the UpdateFreeTextSearchTask is not syncing in database. 5/23/06 We will be sending some test results for disabling Cartesian joins from UAT to Ariba. Ariba has also suggested to turn off one parameter "Application.ACM.Search.UseC ursorMode". 5/17/05 Ariba says there is nothing wrong in there queries. Thiago has asked us to turn off one parameter. We are also testing Ariba susggestions. 5/3/06 I have forwarded Thiago's suggestions for changing some paramters on ACM database tohandle this issue.
7/5/06
8/2/06 Tony does not have any more Qns. Hence Closed. 7/26/06 Ariba does not support Connection Pool testing from WebLogic. 7/19/06 This request has been opened to provide information to Tony.
8/2/06
8/4/06 Closed. Need to upgrade to SP16 to get the Schedule task working which fixes the bad baseids. 8/1/06 Will be sending some morre information to Ariba. 7/24/06 Scheduled Task ran for 3 days (and 18 hrs) and failed. Sent the information to Ariba. 7/19/06 Testing the scheduled task. 7/11/06 This task was run in UAT and we need to verify if it helped. 7/3/06 We will test running the IntegrityCheckAndRepair scheduled task in UAT on 7/7/06. 6/28/06 Need to identify a window to run this task in UAT on a weekend. 5/11/06 Ariba is suggesting to run the IntegrityCheckAndRepair task over the weekend when there is very less activity.
8/4/06
8/3/06 Closed. 8/3/06 As per Ariba: "1. Sourcing 4.4 is a full installation; however, you can migrate your transaction database to the new version using the updatedb command. See the Ariba Sourcing Installation and Migration Guide for more information.
8/3/06
2. The compatible versions are Ariba Analysis 3.1.2 (SP12) and Ariba Category Management 2.0.2 (SP12)/Ariba Contract Workbench 3.0.2 (SP12)."
8/3/06 Sourcing 4.4 is not an SP upgrade. 8/15/06 There is no configuration/parameter settings that governs what view (compact/full) is shown. This was resolved internally.
7/21/06 As per Ariba this functionality has not changed. 7/19/06 We have tested and it is defaulting to Dashboard. 7/12/06 We have asked Ariba if this functionality changed between SP6 and SP10. 6/28/06 Ariba has suggested to create a new role to default new users to Dashboard. 6/2/06 I found that if I create a user with Sourcing Authorized, Internal, Analysis Administrator. It defaults to dashboard. If I remove Analysis Administrator, it goes to Sourcing and stays there unless changed. this is dictated by the roles assigned to a user at creation until they personalize it.
8/1/06 Carole says the issue only happens to users in her location in SIT and is not an issue unless it happens in UAT and Prod too. Ariba is saying it may be due to some security patches specific to her desktop. 7/3/06 Have asked Carole to see if the issue is happening to all users in her location. 6/27/06 I am unable to recreate the issue and Ariba says it is because user has could be specific to the Security patches. 6/13/06 Ariba says it could be due to different Security patches. I need to do some more testing. 5/24/06 Waiting for Ariba to setup a Webex meeting with Carole for replicating the issue. 5/8/06 Webex meeting was done and the issue was not replicabel in SIT. 4/26/06 Waiting for Ariba's response. This is happening only in SIT.
9/12/2006 Lee sent communications confirming which SP release will the fix for this issue be included (Fixed will be on SP19 scheduled for October 12, AEC: is identified that this January 2006 It Release). scheduled task is9/1/2006 not actually Lee the that causes senttask an email describing the performance defect loggedslowdown. for this issue. Roslyn sentbeen an email toin Ariba Defect has added the asking to close the ticket. 10/27/2006 AEC: For review January Open Defects Tab. 8/31/06 by Allan Lee is able replicate the issue. 10/5/2006 10/26/2006 - AEC :sent Created Have asked Roslyn him to open a ACMNode1.txt (last October the BreakFix document and defect. 8/30/06 Waiting for 3) to Sivaram. Waiting for his Work Estimate for the quick Ariba response. reply. fix. 10/27/2006AEC: As of today, January 10/17/2006 - ARC : I will send we have opened several a note to to different provide fix tickets in ARIBA Ariba for in the nextSearch servicecriteria. pack. Document 9/21/2006 Thiago sentways an to Ariba suggested some email describing that schedule January side step performance 8/30/06 Mar-Jo is following for with fix isAriba undertermined yet slowdown such us setting upas up Account it this defect requires a the FreeTextSearchIndex manager. 7/26/06 Nusrat has complex change in the system. related asked iftasks. we canclose this case. 9/20/2006 Thiago an 10/17/2006: I will ask grace 6/14/06 Mari-Jo is sent following inquiry when to upgrade about the fix in the next up with Ariba to get proper 11/8/2006 ARC: Grace sent January application version. service pack. support for and this SP issue. some suggestions to apply 9/27/2006 Grace opened 5/30/06 Waiting for a We are index to certain tables. 9/8/2006 Thiago sent the defect # 1-2ZYBQH this feedback from Ariba. currently working tofor test this. defect Manila number thisto case issue. isfor trying 10/27/2006 ARC: Logs were(11I2KIV ) toARC: determine the current actual provided Grace. We also 10/27/06 Logs were January Logged a case size of9/7/2006 DocumentTab. checked the ScheduledTasks If provided to grace to Ariba Connect and it the has 9/25/2006 SentLogged Grace they were running correctly 10/20/06 ARC: ticket beenthey confirmed that it'sand howa results ofwere. the test done and the system was designed from copy of theARC: file where the fix 10/20/06 Logged ticket the beginning. Moreover, was applied. Waiting for it has January 10/27/06 ARC: They are been acknowledged the Grace's response closing this issue butthat pending ACM searches using 9/19/2006 Manila is testing a fix on the next service pack LastModified Date is athis defect. the suggested fix for 10/20/06 ARC: Logged ticket issue. 9/7/2006 Received Response from Grace 11/16/2006 ARC: Defaulting a January with her suggestion for a template to replace OOTB temporary on this template isworkaround not permissible. issue. 11/8/2006 ARC: Ariba Replied 8/28/06 to us but I sent another Sent information from Alex question but they didn't reply. over to Grace. Awaiting 10/27/06: Sent a follow up to Grace's response. ARIBA, asking about Service pack 11 and if they can provide hotfix
1-1E03WV
2007
2007
1-1I2KIV
2007
1-2ZYBQH
2007
2007
2007
2007
2007
2/7/2007 2/6/2007 2/7/2007 2/1/07 2/7/2007
2/13/2007 2/13/2007 2/13/2007 2/13/2007 1/2/07 1/15/07 1/11/07 12/19/07
2/16/2007 3/5/2007 3/10/2007 3/16/2007 - AEC: Grace gave the patch number for Internet Explorer. Were we able to verify this with the user experiencing the issue? 03/22/2007 As per 10/27/2006 - RLS: AEC: We are still Grace, has already been unable this to provide screenshots logged assince a defect. to Grace the issue can't be created until now.Followed 03/22/2007 - RLS: 10/20/2006 ARC: Grace to up this SR to -Sivaram for any take over this issue from updates Thiago. We will provide Grace of her request, screenshots i.e. 10/19/2006 - ARC: Ask grace about it and let her know that I'm going to be point person. 8/30/06 Mar-Jo is following up with Ariba Account manager. 8/16/06 Waiting response from Microsoft.
3/23/2007
3/22/2007
3/22/2007
3/23/2007
3/27/2007 3/27/2007 03/30/2007 - RLS: Grace was able to recreate this. To check with their engineering team if this is an expected behavior
3/30/2007 1-4VJMKP
2/5/2007
1-4IOJBP
3/28/2007 1-4S20A7 3/29/2007
04/10/2007 - RLS: As per Lee, this functionality is available only for non RFI Events in Preview Status and RFI Events in Preview/Open Status.
4/10/2007
Sent a reply regarding the error encountered. 04/18/07 SFR: Closed.
4/18/2007
All of those workarounds available have already been tried but to no success. We just fax the order to the supplier and updated the status of this PO 4/9/07 : Resolved on our side.
4/18/2007
04/18/07 SFR: Closed. This is a default behaviour. In both release & no release contracts, we don’t stop the users from submitting requisition or invoice if they are over the maximum limit. As per the Ariba Support, this feature will be developed in "Jupiter" that is next CD version which will prevent user from exceeding the maximum limit. 04/18/07 SFR Closed. This has been logged as a Change request (# 1-4XM580). Currently It is scheduled to be addressed in the next buyer major release (Buyer 9.0).
4/18/2007
1-4XM580
04/18/07 SFR: As per Julius, this issue is mentioned as a defect and is fixed in Buyer 8.1. Maxwell sent Kerry Jo an email regarding questions so he can log this as change request.
4/18/2007
04/18/07 SFR: Closed. filed enhancement request 1-4JKPM1 1-4JKPM14/04/2007 DEZ: Please see note from Ariba. I have logged a Change request (# 1-4XM580) for this issue. Currently It is scheduled to be addressed in the next buyer major release (Buyer 9.0).
4/18/2007
04/18/07 SFR: Closed.
4/18/2007
4/18/2007
1-4JKPM1 1-4XM580
If the order is being sent to suppliers through ASN, then there is a 4MB limitation on the attachment size and there is no limitation on doc types 04/18/07 SFR: Closed. Ariba Support was not able to provide the document for it is not availble.
4/18/2007
Closed as per Mike. 04/18/07 SFR: Closed.
04/24/07 : Closed.
4/18/2007
2/8/2007
As per the Support, the warning message is just a warning and can be ignored if customer is not using SSL and their DisableLoginSecurity in Parameters.table is set to true. 4/24/2007 4/19/2007 4/10/2007
As per Grace : open the P1/S1 when you have a P1/S1 over the weekend (not now). Pending Prod Change
4/9/2007
4/25/2007
1-56FBA5
04/25/07 SFR: Closed.
4/25/2007
04/25/07 SFR: Closed.
4/25/2007
05/01/07 SFR: Closed.
5/1/2007
04/26/07 SFR: As per Marina, An approvable with a large number of line items (tied to a contract) was found to have caused and OOM they were seeing. That was removed and since then the Task/IE nodes have been stable.
4/26/2007
Closed. 05/04/07 SFR: Vandana is asking to run the report in the ASN for invoices.
5/4/2007
We've not yet responded to him. Closed. 04/18/07 SFR: As per the ariba support, this issue is relating to the field release code & unfortunately outside the domain of tech support. Can contact ASD or modify the code to resolve this.
4/18/2007
Status is Closed.
5/16/07 SFR: Closed as per KJB. 05/16/07 SFR: waiting for updates from Ariba support. 06/07/07 SFR: Closed. A defect # 1-5QRMNT has been logged for this issue and is included on the 8.0 HFP12. Also, this fix buyer_8.2_hfp12.05.jar is uploaded on the Connect. 6/13/2007 RLS: Closed. 6/13/2007 RLS: Closed. As per Ariba, they are supporting Oracle 9.2.0.8
5/2/2007 5/4/2007
6/13/2007 RLS: Closed.
5/18/2007
6/13/2007 RLS: Closed. This is the intend behavior of the product. Will log an Enhancement Request 6/13/2007 RLS: Closed Ariba has acknowledged this as a defect 6/20/2007 RLS Closed. We were able to fix this. Asked ariba to close this
5/29/2007
1-4F3TJS.
6/18/2007
###
6/20/2007 RLS Closed. 6/18/2007 Ariba has confirmed this as defect 06/13/07 RLS: Sent copy of sample Approval Rule used in SP20
1-3DNZ3J
6/22/2007 RLS Closed. Ariba has confirmed that this is a defect.
1-4UN9IC
6/28/2007 RLS Closed. Allowed ariba to close this issue. This case has been fixed. 06/13/07 RLS: We have sent screenshots of inspector from SP10 and SP20 versions.
6/21/2007
6/28/2007
7/12/2007 RLS: Closed. As per Ariba, the message appears in the logs to give indication about the users who might have tried to access the application and not succeeeded. This is meant to be in the logs when a username or password failure occurs. This message occurs there is an integrated instance and a login failure occurs
7/12/2007
07/20/2007 RLS: Closed. Will log an enhancement
7/20/2007
07/23/2007 RLS: Closed.
7/23/2007
7/26/2007 RLS Closed. 07/24/07 RLS: Opened a case with ariba.
7/26/2007
07/30/2007 RLS: Closed.
7/30/2007
1/1/2007
###
08/01/07 RLS Closed. This will be logged as an enhancement 07/24/07 RLS: Opened a case with ariba.
8/1/2007
8/6/2007 08/14/07 RLD: Closed as per discussion with Kerry Jo 6/7/07 SFR: Not able to reprocess the requisition because it is in Production and in Approved state.. Not able to recreate in SIT.
8/14/2007
08/14/07 RLD: Closed as per discussion with Kerry Jo 06/28/07 SFR: Not able to recreate in SIT.
8/14/2007
08/14/07 RLD: Closed as per discussion with Kerry Jo 06/15/07 SFR: Dennis sent the indexes information of the tables used in the query.
8/14/2007
08/14/07 RLD: Closed as per discussion with Kerry Jo. The issue is no longer occuring 6/15/07 SFR: As per William Goodall, generally the SI is responsible for the application of the SP or fix. If the team needs to engage Ariba ASD we need to work this through JPMorgan.
8/14/2007
08/14/07 RLD: Closed as per discussion with Kerry Jo. This is just an incidental issue concerned with a certain file not being attatched in the approvable 06/28/07 SFR: Closed. Kaushik was not able to recreate this issue. As a workaround, rename the file before attaching to the Requisition Line Item.
8/14/2007
08/31/ RLS: Closed. As per Ariba, an event once deleted, is deleted from UI as well as the database. If a Draft event is deleted, we don't record it anywhere in the logs. But if a event is deleted from Manage-Events, its activity is recorded in the System-Audit Log.
8/14/2007
8/6/2007 08/22/07 RLD: Closed 06/28/07 SFR: Sent them the steps on how to recreate the issue. Waiting for updates.
8/2/2007
0628/07 SFR: Waiting for hot fix. As per Ariba support, the fix will be released on mid of August.
6/4/2007
Can we transfer this to the Buyer Defect tab? 06/28/07 SFR: Sent Deepa the User.csv and Role.csv UAT files. Waiting for the investigation results.
7/4/2007
08/31/ RLS: Closed. As per Ariba, an event once deleted, is deleted from UI as well as the database. If a Draft event is deleted, we don't record it anywhere in the logs. But if a event is deleted from Manage-Events, its activity is recorded in the System-Audit Log.
8/14/2007
08/31/ RLS: Closed. OOTB files are not read-only. Customized files are being overwritten when localizejsp runs. This command copies all files from en_Base locale folder and copy over to all other locale folders
8/30/2007
09/07/07 RLS: Logged as defect# 1-7H1R06
9/5/2007
1-7H1R06
09/07/07 RLS: Closed. This has already been resolved. 07/27/07 RLS: Opened a case with ariba.
9/7/2007
09/07/07 RLS: Closed. Charts tab in UAT now can now be accessed without error 08/31/07 RLS: Ariba has provided steps to solve this error. Mani has tried these but still the error appears
9/7/2007
09/07/07 RLS: Pending Prod Change CR# 1-SG628
9/10/2007
Workaround: PhaseAutoComplete should be set to false until this issue is fixed. 09/14/07 RLS: Closed 06/29/07 RLS: Opened a case with ariba. We'll attach logs after the WEB team sent it.
9/14/2007
09/14/07 RLD: Awaiting Ariba's reply. 09/20/07 DEZ: Ariba is asking for this question. How are you allowing same user to login/ 09/12/07 RLD: Issue description 09/21/07RLS: As per Ariba, the different sessions in the "Normallymultiple after uploading the reason Pricewill is not browsers ? extended catalog wny update the status showing because the and an Currently waiting forinthe move to is Waiting approval template from Rules – Price enhancement team email will used, be sent toreply. the Catalog and Quantity it shows that to for Manager with tab, the SDU Number the section, Is quantity add Quantity the necessary Approvers in required is setFlow to No. the Approval of the catalog. 09/14/07 RLS: reason, Sent info But for unknown it to just Ariba stayed on Verified status. We've tried uploading the catalog a 09/20/07 RLS: As per Ariba, number of times, but the status is this issue is related to a the same. customization 08/31/07 RLS: Waiting for From what we understand, Ariba's response Verified status will display if the CatalogApprovable has been denied. However, in this case, it never reach the Waiting for Approval state. "
9/21/2007 9/24/2007
9/28/2007
09/14/07 RLD: Ariba sent their reply to answer our questions, :"As you know there are two places where you can change the NetworkId of a supplier. The common supplier (SupplierIDs.csv) and the supplier location (SupplierLocationSupplement.csv) . If you change the NetworkId of the supplier in both places then the order that are not fully approved will get routed to the new supplier account (NetworkId) once fully approved as this is impacted by the supplier locations. And the Invoices already created on ASN for the previously approved PO will fail in Buyer (as they are related to common supplier NetworkId) and I can't think of any workaround to get around this. So it may be best for you create a new common supplier (and a partitioned supplier) with the new NetworkId and then delete the current supplier with the current NetworkId once all the PO's are sent and Invoices are fully reconciled 08/22/07 RLD: No Response from Ariba
9/10/2007
09/05/07 RLD: Ariba has gave a detailed answer which can be found in the email trail of this SR
9/20/2007
09/05/07 RLD: Kerry Jo asks "The images on the supplier's site always display as 250 x250, but images that are stored on our server can be much larger. Why is that? Does your statement "Procurement systems (Ariba Buyer) automatically resize original images that you provide to these sizes." only apply to images stored on supplier's websites? ..... The supplier did not specify the image as thumbnail. I have attached two catalogs. The Archway catalog specifies the images that are stored on the supplier's site. The Bradley catalog specifies images that are stored on our site. The Archway images always display as 250 x 250 while the Bradley images are much larger. Please let me know why there is a difference."
09/20/07 DEZ: Ariba confirmed that this is their default functionality. It is working as per design. 09/14/07 RLD: Sent Screenshots and Steps to recreate on 09/07/07
9/10/2007
09/14/07 RLD: According to Ariba it is not possible to set up punchout catalog without going through ASN. '
9/18/2007
09/20/07 DEZ: Ariba is asking to replicate the issue with integrationObjectAdapter log set 09/25/07 to debug. VVV: Waiting for Ariba Connect Support's feedback.
10/1/2007 10/2/2007
09/25/07 VVV: The issue is not happening for all requisition. This is happening inconcistently. We have two requisitions created last week with this error and provided the screenshots as well.
10/2/2007
09/21/07 RLS: Kevin and Aedrian had a webex session to show ariba the issue we are having. They have confirmed that this is a defect. 08/31/07 RLS: Sent file to Ariba
10/5/2007 1-7P4ZBE
10/05/07 RLD: According to Ariba the EditIRApprovable was confirmed from other cases and documentation that this permission is not available in the Buyer 8.0 or any other version. they are asking for the roles or functionalities the editIRApprovable is mapped to. 09/14/07 RLD: Amal Raj is currently working on the issue and will be sending an email after he completes the investigation 08/14/07 RLD: Sharmaine was able to re create the scenario; details of the scenario and screenshot was sent to Kaushik and in Ariba connect case.
10/9/2007 1-80UPQJ
6/7/07 SFR: Kaushik is replicating in 8.0 instance.
10/12/07 RLD: Unable to replicate this issue.Issue has been resolved. 10/15/2007 RLS: As per Ariba, 10/05/07 RLD: Awaiting this functionality is available response from Ariba, they arein SP25. There were additional currently recreating the problem parameters provided in support 09/20/07 DEZ: Ariba parameters.table in SP25 cannot replicate this issueto on my handle password instance,but I ammaintenance unable to replicate this issue.Please go through attached document. Ariba is asking for the following files: parameters.table,Currency.csv,Cu rrencyMap.csv and CurrencyConversionRate.csv. Enhancement team to provide these.
10/10/2007 10/11/2007
10/16/07 RLD: Closed by Ariba since we cannot recreate the incident. 10/16/07 10/05/07 RLD: Closed Issue is as no agreed upon byunable Allan.to send longer occuring, 10/05/07 RLD: still recreating new status update to Ariba the scenarioDEZ: from Ariba and will 09/20/07 This exception send the screenshots once the is thrown during the commit issue is recreated. processing of a transaction 09/14/07 RLD: 2 is to be when an object is Level discovered supposed to answer the following out of date. queries sent by ramya, Dennis will be sending a followup Ariba support is askingemail to onon the this following logs and replicate the 08/14/07 RLD: Last Update by issue. Dennis was that the cause was due to duplicatessessionCache, in the Base ID at integrationTask, mass approval. customer, transaction, triggers, 06/15/07 SFR: As per the workflow, event support, the ARIBAINDEX27 is a unique index which is throwing the Unique Constraint Violation error. Try to disable the Unique Index and let them know the outcome.
10/14/2007
10/11/07 RLD: Found the error in the log “Could not handle email approval from [email protected] with subject RE: PR4620491. Exception ariba.common.core.BadTokenExce ption: ApprovalBadTokenBody” This is error appears only when the token sent from Buyer has been changed.When an Approval email has been sent to the User, two token Id (one for Approve and the other for deny ) are created and are sent along with the email. Once the User approves or denys it, the token ids are sent back to Buyer and the Buyer checks with token id sent earlier with the mail. If both the Ids are same then Buyer performs the corresponding operation else it throws the BadTokenException.
From the E-mail sent in the earlier mail, below is the tokenid for "Deny" operation. [X] Deny WorkflowActionID,8zrqz46.34,1izj yuerl9qe4,1npqq.28,2,1npqq.28; But in the logs, in the tokenid an extra space has been added to it which is causing the e-mail to fail. (notification:debug): SMTPApprovableReceipt: Extracted Token is WorkflowActionID,8zrqz46.34,1izj yuerl9qe4,1npqq.28,2,1 npqq.28; Buyer sends the email and then receives the email and hence there is no way of Buyer adding the space. Could you please check the mail application or other security softwares which might have added space to the TokenId Since you havent received my earlier mail, I am attaching my earlier mail also for your reference.Please let me know if you have further queries.
10/15/2007
10/16/07 RLD: As per Ariba, submit link is only select statement which gives all the approvables in the submitted state 10/12/07 RLD: Level 3 has logged this in ariba but has not yet sent back a reply to Ariba 10/19/07 RLS: Allan has allowed to close this ticket
11/01/2007 RLD: Root cause was found, asked ariba for closure 11/01/07 RLD: Closed as per virra's comment 10/12/07 RLD: Awaiting Ariba's response
10/05/07 RLS: Sent updates to Justin. 09/27/07 RLS: Sent a reply to the user explaining that this issue happens often but not all the time. 09/20/07 RLS: We'll send requested input by Monday 08/17/07 RLS: Call with Justin. Sent screenshots and logs 07/19/07 RLS: Opened a case with ariba. We'll provide logs and screenshots to ariba. 10/22/07 RLS: As per Ariba, TaskApproval.htm file needs to be updated to get the required format This has been tested and results were sent to Ariba. Results were not what we are expecting. 10/05/07 RLS: Oanh has followed this up to Grace. Grace sent a note to Vijay. 09/27/07 RLS: Opened this ticket and sent file attachments of screenshots.
10/29/2007
11/01/07 RLD: Closed as per virra's comment 10/12/07 RLD: Requested input from user regarding the questions from ariba. 10/11/07 RLD: We have sent them screenshots and we need to give them an answer to the ff questions: 1) Is this issue happening with only one catalog or are you not able to delete any catalogs in production system. 2) What is status of this catalog in the system. 3) Is this a local catalog (cxml,cif) or downloaded from ASN.
10/12/07 RLD: Unable to replicate the issue 10/05/07 RLD: Ariba is asking 11/01/2007 a on for fresh logsRLD: with Received certain logs debug mode.requested for closure; workaround 09/25/07 Waitingsteps for Can you try VVV: the following Aribalet Connect Support's feedback. and me know if that works for
you. Please login to inspector and choose the Receipt whose state you want to change from 'Received' to 'Receiving' and then set the value of 'ProcessedState' field to 1. This should make your 'Receipt' editable. Please note: 1) Try the above steps in your test/development instance. 2) Its not recommended to modify values using inspector.
11/05/07 RLS: Ariba had a web ex session with Allan showing the option on how the export information from AES and print
11/09/07 RLS: Ariba's response: In Buyer "System.Base.EmailApprovalEnabl ed" allows for approving POs etc in Buyer via email - without the approver logging into the system, but this is not supported in ACM.
11/8/2007
11/15/07 RLS: Private.dtd file missing from "Sourcing\Server\etc\dtds\cxm l\1.2.013" and "ACM\Server\etc\dtds\cxml\1. 2.013" folders. Replacing the Private. The issue was fixed by copying Private.dtd file to the said folders. This was an identified defect before but was rejected since they were not able to reproduce the issue. They just have an internal documentation to address this issue. 10/22/07 RLS: Sivaram will schedule a call to discuss this SR. 10/15/07 RLS: Sent Followup to Sivaram 10/05/07 RLS: Sent update to Sivaram 09/27/07 RLS: Sent requested files to Sivaram 08/31/07 RLS: Sent requested files to Sivaram 08/17/07 RLS: Call with Sivaram. We will send him logs from our SP20 vanilla instance. He was not able to reproduce this in their SP20 instance. 06/13/07 RLS: As per Sivaram, this is not reproduceable in SP23. He'll get back to us after testing this on SP20 11/14/07 RLD: Lv3 issue, it was closed because no response was given to ariba. 11/08/07 RLD: This SR was logged by the Development team and currently Jala is having problems recreating the issue due to extensive customizations done the submit hook. I have sent an email to L3 to send a response to Ariba.
11/15/2007
10/21/07 RLD: Closed by Ariba. 10/14/07 RLD: pending Lv3 input. 10/11/07 RLD: Was assigned to Anand but we are still awaiting for his reply.
10/21/07 RLD: Resolved by Ariba. 11/14/07 RLD: We were not able to determine exact steps to recreate this issue, it is now closed in Ariba 11/07/07 RLD: Follow up within the team if we are able to replicate the issue. 11/01/07 RLD: We are currently unable to determine specific steps to replicate the problem. It is occuring randomly. 10/11/07 RLD: Awaiting Ariba's response Sent them additional files 11/14/07 RLD: Juluis is requesting to close this issue since the logs did not contain any useful info and that the issue had not re-occurred. 11/07/07 RLD: Sent an email response to Ariba as well as additional information and attachments.
11/14/07 RLD: Will conduct a webEx session with Prathima today to discuss this issue. 11/08/07 RLD: Re-opened. We will get back to Ariba within the week for additional details or maybe we can set-up a call to discuss what is happening. 08/22/07 RLD: Closed 06/28/07 SFR: Sent them the steps on how to recreate the issue. Waiting for updates. 12/03/07 RLS: Webex session was done with Ariba. It has been found out that this is already a known defect.
12/03/07 RLS: Posted an update in Connect to allow this ticket to be closed. 11/15/07 RLS: Sent a note to Ariba to close this SR since a ticket has been logged. 09/21/07 RLS: This has been logged as defect 09/14/07 RLS: Attached steps and illustrations in the SR 12/03/07 RLS: Sent a note to Ariba that they can close this ticket. 11/15/07 RLS: Ariba has acknowledged this as defect. 11/09/07 RLS: Aedrian has sent his findings to Ariba as to why the parameter is not being set in AES. Support is currently out.
11/30/2007
CR 1-57EK19
12/3/2007 1-7P8E9B (sp27)
12/3/2007 1-8OD2K6
12/08/07 RLS: Ariba has 12/8/2007 closed this ticket. Since the issue is not happening in all machines. As per Sivaram, we can have this reopened if the issue happened again 12/03/07 RLS: Issue is not happening in Manila, but Karren and Allan from Onshore team still encounters the issue. 11/09/07 RLS: Was not able to produce the logs for Ariba. It seems the issue is not happening anymore. 10/22/07 RLS: Sivaram will schedule a call to discuss this SR. 10/15/07 RLS: Sent Follow up to Sivaram 10/05/07 RLS: Followed this up to Sivaram 09/27/07 RLS: Sent requested files to Sivaram 09/20/07 RLS: We'll send 11/28/2007 RLD: awaiting 12/6/2007 requested input by Monday input from our group 08/31/07 RLS: Sent 11/21/2007 RLD: awaiting Sivaram logs and Dennis' input, webserver details. 11/14/2007 RLD: Juluis is 08/17/07 RLS: Callinput with asking for additional Sivaram, he'll be coordinating regarding: this Grace. Is it with possible for you to get and 07/24/07 Ariba will send me theRLS: following schedule acatalogs: meeting to discuss punchout findings in the logs which is 1) punchout catalog 06/13/07 Sent logs to working fineRLS: without issues Ariba. Sivaram to schedule 2) punchout catalog which isa call having this issue 05/02/07 RLS: Aribaa webex Also he wants to have requested somethis issue. session to for discuss configuration files. 11/01/2007 RLD:To schedule between Ariba and Responded to Ariba's additional Web GroupAwaiting Response questions. from ariba.
12/08/07 RLS: Sent logs to Ariba. Also asked why there was an error in running ScheduledNotificationsTask. 12/03/07 RLS: Users were not able to upload / download contracts because the system ran out of space 12/11/2007 RLS: JP Morgan Chase had placed the necessary file in Ariba Buyer and we have confirmed that incoming Production transaction to Ariba SN hae strong encryption. 12/05/2007 RLD: Awaiting Allan’s input 12/17/2007 RLS: Extrinsic field CostCenter is missing that's why we are getting the above error. So you have to set up this CostCenter in PunchOutSetupRequest. 12/11/2007 RLD: Adrian sent log files to Ariba.
12/11/2007 RLD: Further to the research on the case, OOTB there is no Export Catalogs Task to download the catalogs. It was suggested that Mike contact the ASD, who can help in downloading the catalog. 12/05/2007 RLD: Mike wants to know if there is a way to run the ExportCatalogs task without going thru a migration harness / upgrade on Buyer 12/05/2007 RLD: Mike wants to know if there is a way to run the ExportCatalogs task without going thru a migration harness / upgrade on Buyer
12/10/2007
12/11/2007
12/17/2007
12/18/2007
12/19/07 RLS: Ariba has requested us to run initdb -reshapedb command to pull in the helpTips on the UI. We'll get back to them as soon as this has been tested 11/09/07 RLS: Waiting for Ariba's reply
12/19/07 RLS: We've sent a reply to Ariba that the contracts were created from UI and was recreated from a vanilla instance of SP20. 12/03/07 RLS: Waiting for Ariba's reply
12/20/2007 d-148604
12/20/2007 1-8TBQOX
12/19/07 RLD: have not been able to talk to Ariba yet, will try to talk to them tomorrow 11/28/07 RLD: We are not able to contact Sharmaine and the issue on punch out catalogs in vanilla has not yet been resolved. 11/21/07 RLD: Unable to recreate scenario in Vanilla Box because we I am not able to use punchout catalogs. The Previous test requisition created by Sharmaine was in her local instance. 11/14/07 RLD: Recreating Issue but encoutered an error with punchouts. Sent an email to Ariba asking for possible work around to access punchouts. 11/07/07 RLD: I will try to conduct testing on vanilla instance of Buyer before I reply to Vandana, 10/12/07 RLD: sent an email to Sharmaine for an update. Ariba has suggested to check the logic behind the triggers 10/05/07 RLD: Ariba is asking for fresh logs with certain logging setting on debug mode. 09/20/07 DEZ: Ariba is asking this information before the requisition is stuck. select * from ariba.purchasing.core.Requisiti on where StatusString = 'Submitted' and TimeCreated >= Date('2007-09-12 00:00:00 EST') 09/14/07 RLD: Level 2 is supposed to answer the following queries sent by ramya, Dennis will be sending a followup email on this 08/14/07 RLD: Last Update by Dennis was that the cause was due to duplicates in the Base ID at mass approval. 06/15/07 SFR: As per the support, the ARIBAINDEX27 is a unique index which is throwing the Unique Constraint Violation error. Try to disable the Unique Index and let them
1/1/2008
12/19/07 RLS: Waiting for Ariba's reply 12/05/07 RLS: Sent complete logs to Ariba.
1/1/2008
Waiting for their reply. 01/29/08 RLS: Closed. As per the details, this is still being investigated under SR 1-534063731 01/07/08 RLS: We'll be sending email to ariba for the information requested. 12/28/07 RLS: Sent reply to Ariba. 12/08/07 RLS: Sent email to Justin for his questions. 10/05/07 RLS: Sent updates to Justin. 09/27/07 RLS: Informed the support that there are users not in Unassigned participants forlder with the same set of rules as to those displayed.. 09/20/07 RLS: We'll send requested input by Monday 08/17/07 RLS: Call with Justin. He'll look more into this. 07/25/07 RLS: Opened a case with ariba. 01/07/08 RLS: As per Ariba, the parameter is visible within the individual Item's Price and Quantity section. We'll be checking this with the template and send reply to ariba. 12/28/07 RLS: Waiting for Ariba's reply
1/10/2008
12/03/07 RLS: This ticket can now be closed 11/15/07 RLS: Sent a note to Ariba that this can be closed since a defect has been logged. 10/22/07 RLS: Ariba has acknowledged this as defect. We are still waiting for Ariba for the scheduled fix for this defect 10/15/2007 RLS: Allan / Aldrin logged additional information on this ticket to include additional observations.
1/24/2008 1-8FDE0H
Still no update from Ariba
1/28/2008 RLS: We have agreed that this ticket will be closed 01/07/08 RLS: As per Aria, it is not possible to directly make the creation of an RFX dependent on the completion of a task. 02/04/08 JSP: Ariba wasn't able to receive confirmation and has closed this ticket. 01/29/08 RLS: As per Ariba, this is how the product is designed. 01/07/08 RLS: Waiting for Ariba's reply
1/24/2008
1/31/2008
02/04/08 JSP: The OrganizationPullTask scheduled task should pull the corporate URL into sourcing. Ticket closed. 01/28/08 JSP: Since the Corporate URL field is not visible in AES, Rinu Singhania recommended adding a custom attribute to add their Corporate URL. We need help pulling the Corporate URL field from this custom attribute from Sourcing to ACM. As per Aedrian. 02/08/08 JSP: User has agreed to create a new requisition, since the issue could not be recreated. Ticket closed. 02/04/08 JSP: As per Ariba, after reviewing the files, it looks like the order was moved to 'Ordered' status manually through inspector by updating the 'Ordered State' value to 4. There is no other way the order status can be ordered in Buyer while order failed to be sent to ASN which is proved by the following facts: 1) Order is not available on ASN 2) Order history shows Order sending had failed
2/1/2008
02/08/08 JSP: Ticket closed. 02/04/08 JSP: Unable to provide logs due to inability to recreate issue. Ariba has provided a workaround and will be closing this issue. 01/28/08 JSP: Ariba is asking for logs 01/23/08 RLD: Ariba wants to know if this issue has been re-created.
2/6/2008
2/7/2008
02/04/08 JSP: Defect has been verified, but no Service Pack designated yet. Ticket is marked as "Pending Fix ETA" but was closed by Ariba. 01/07/08 RLS: This has been acknowledged as defect by Ariba. As a workaround users should be able to avoid this by selecting both checkboxes (to and from) or not selecting either when you create the question in RFX Info 12/19/07 RLS: Waiting for Ariba's reply
2/1/2008 CR 18Q1PD8
02/15/08 JSP: Issue closed. 02/08/08 JSP: Ariba Dev team still working on this issue. 02/04/08 JSP: Ariba Dev team now working on this issue. Thay are also requesting information that might be needed. 01/28/08 JSP: Ariba provided a script that, after review, was determined to not work with this issue. Waiting for updates/confirmations from Ariba. 01/23/08 RLD: Ariba sent us a script that we will test if it will remove the reference IDs from the Folders. Test if it will have any other issues related to running the script. 01/16/08 RLD: Ariba is Researching the root cause.
2/11/2008
02/15/08 JSP: Issue closed upon providing downtime of ASN. 02/08/08 JSP: Ariba has presented a solution (Solution r-17652, available at knowledge base) and is now waiting for confirmation.
2/11/2008
02/29/08 JSP: Informed Ariba that the SR can be closed since a defect has already been logged. SR is now closed. 02/22/08 JSP: SR is still marked as "Pending Fix ETA". 02/20/08 JSP: SR is still marked as "Pending Fix ETA". 02/15/08 JSP: SR is still marked as "Pending Fix ETA". 02/08/08 JSP: SR is still marked as "Pending Fix ETA". 02/04/08 JSP: As per Ariba, this issue marked as "Pending Fix ETA" until Service Pack has been designated for the fix. 01/07/08 RLS: Defect has been logged for this ticket.
2/29/2008 CR 18UCZVW
02/29/08 JSP: An enhancement request has been logged. SR is now closed. 02/22/08 JSP: Ariba to assign a Technical Support Engineer for this issue.
2/27/2008
03/04/08 JSP: Ariba was not able to garner a response. SR is now closed. 02/29/08 JSP: Ariba still waiting for additional information. Since the logs cannot be left open for long periods of time in PROD, testing will be done on UAT/SIT environments instead. 02/22/08 JSP: Ariba requesting for logs and metriclog.txt and asking if outofmemory errors are being encountered. 02/20/08 JSP: Ariba waiting for input. 02/15/2008 JSP: Ariba waiting for input. Confirmed with Ariba that restarting the node was also the only remedy that is being applied. 02/08/2008 JSP: As per Ariba, there is no other way to halt the task (running ExpireDelegations task with status changed to completed/error). It needs to restart the node. 02/04/08: JSP: As per Ariba, yes, you can change the status to Error /completed. It doesn’t mean that the task is killed, if the thread related to the task is still running in the background, it will throw an error when the task is rerun. Usually in these types of scenario’s the thread already had died. You can change the status and rerun the task again. 01/28/08 JSP: Provided Ariba with logs they requested. 01/23/08 RLD: Ariba is still researching.
3/4/2008
03/07/08 JSP: Logged as a defect to be handled by L3. Issue is now closed. 03/04/08 JSP: Ariba to assign a Technical Support Engineer for this SR. 03/11/08 JSP: SR is now closed. 03/07/08 JSP: Ariba has provided the test case. They also provided instructions to verify that the Hotfix is working properly by using provided links. 03/04/08 JSP: Ariba replied that they do not have an ETA for when their Engineering team will provide a test case. 06/03/08 JSP: Ariba confirmed that these warning messages can be ignored. SR is now closed. 03/14/08 JSP: SR is now closed. 03/11/08 JSP: Service request SR# 1-549907749 was logged with ASN, still waiting for confirmation from Ariba. 03/07/08 JSP: Ariba has opened a Service Request with ASN regarding this issue. They have also provided information on how to distinguish Invoices that originated from ASN. 03/04/08 JSP: Ariba responded saying that a user with a huge number of items in his folder will affect performance. If the user is an invoice user, the FileInvoiceLoader task will take longer periods of time to complete.
3/5/2008
3/10/2008
3/11/2008
3/13/2008
03/14/08 JSP: Ariba has closed the SR. 03/11/08 JSP: Ariba responded by mentioning the only two ways of removing suppliers: throught the UI, and to import users with the overwrite option enabled. 06/03/08 JSP: SR is now closed.
3/13/2008
03/14/08 JSP: Ariba to close this SR. 03/11/08 JSP: No more issues reported for this case, SR can now be closed. 03/07/08 JSP: Ariba still trying to recreate the issue and is waiting for requested files to be sent. 03/04/08 JSP: Ariba did not receive java files, and is now trying to recreate this issue. They are now requesting for the pages where this issue is being encountered by doing a View Source and saving the HTML pages. 02/29/08 JSP: Still under investigation. 02/22/08 JSP: Waiting for confirmation from Ariba. 02/20/08 JSP: Ariba sent a readme file on catalog images. Clarified with Ariba that we are able to see the icons whereas the user was not.
3/20/2008
3/19/2008
03/24/08 JSP: SR is now closed. 03/14/08 JSP: Ariba waiting for results from our side. 03/11/08 JSP: Ariba has reviewed the logs and suggests that we edit supplier preferences in ASN by overriding default purchase order rules. Ariba now waiting for confirmation. 03/07/08 JSP: The log files that Ariba requested are now sent; waiting for confirmation from Ariba. 03/04/08 JSP: Ariba to assign a Technical Support Engineer for this SR.
3/21/2008
03/24/08 JSP: Informed Ariba that the user had the PO force ordered and will be faxing the order to the supplier manually. SR is now closed. 03/14/08 JSP: Ariba has reviewed the logs that were captured and is requesting for further information. Information has been provided; waiting for confirmation from Ariba.
3/21/2008
03/24/08 JSP: SR is now closed. 03/14/08 JSP: Ariba still conducting research. 03/11/08 JSP: Ariba conducting research with their Engineering team concerning the list of tables. 03/07/08 JSP: Ariba to assign a Technical Support Engineer for this SR. 03/28/08 JSP: Informed Ariba that tasks run as scheduled after restarting the servers. SR is now closed. 03/24/08 JSP: No updates from Ariba yet. 03/14/08 JSP: Ariba to assign a Technical Support Engineer for this issue.
3/19/2008
3/25/2008
03/28/08 JSP: Ariba mentioned that this is a recently raised defect (16M96HV), and that there is no workaround possible at the moment. SR is now closed as "Pending Fix ETA"/"Pending Major Release" 03/24/08 JSP: Ariba would like to confirm that when a user logs out of Ariba Sourcing or Ariba Analysis, he/she logs back in via ACM. They would also like to confirm if SIT, UAT, and PROD are on the same SP, Build, and Hotfixes.
3/26/2008 1-6M96HV
04/02/08 JSP: SR is now closed. 03/28/08 JSP: Informed Ariba that the SR can now be closed. 03/24/08 JSP: Ariba waiting for results on our side. SR is marked "Pending Customer Input" 03/14/08 JSP: Ariba has done some research on this case. They suspect that it may be due to the number of folder items in the user's folder. However, tests were conducted and the user still experiences slow login times even with a small number of folder items. Now waiting for Ariba to update.
3/27/2008
04/02/08 JSP: Ariba identified this SR as a customization issue. They also closed the SR as it is out of scope of their Technical Resolution team. 03/28/08 JSP: Ariba requesting for a WebEx session to better understand the issue. 03/24/08 JSP: Ariba requesting for screenshots and is asking if it is a customization issue. 03/14/08 JSP: Follow up with Ariba for updates. 03/11/08 JSP: Waiting for confirmation from Ariba. 03/07/08 JSP: Ariba is asking for a WebEx session for further analysis. However, the issue couldn't be recreated, and the problem could not be run through on WebEx. 03/04/08 JSP: Ariba to assign a Technical Support Engineer for this SR.
3/30/2008
04/02/08 JSP: Ariba asking if they can close the SR as it is already resolved. 03/28/08 JSP: Informed Ariba that the issue has been fixed and is working on the Vanilla box. Ariba also commented that there is not much difference between the resource.money.csv files except for a specific ID that distinguishes each csv for each language. 03/24/08 JSP: Ariba requesting for screenshots to replicate the issue and is asking for a webex session.
4/3/2008
04/08/08 JSP: SR is now closed. 04/04/08 JSP: Placed under "Pending Customer Input" status. 04/02/08 JSP: CXML file was sent to Ariba for study. 03/28/08 JSP: Ariba has gone through the logs and confirmed that the query Dennis mentioned was causing the task to run for long periods of time. Waiting for a response from Ariba regarding the function of "shipFrom" in the cXML invoice. 03/24/08 JSP: Requested log files are sent; waiting for updates on Ariba's side.
4/8/2008
06/03/08 JSP: Bids can be viewed by clicking on the BidId. SR is now closed. 04/16/08 JSP: SR is now closed. 04/08/08 JSP: Ariba still asking for logs/screenshots. No updates from our side. 04/02/08 JSP: Ariba asking what issues are being faced by the users when punching out to the supplier. They are also asking for log files for study. 04/18/08 JSP: SR is now closed. 04/16/08 JSP: Ariba to provide a list of key functionalities/considerations while implementing service packs between SP21 and SP27. 04/11/08 JSP: Ariba has provided a list of key points to consider when implementing newer service packs.
4/8/2008
4/15/2008
4/17/2008
04/18/08 JSP: SR is now closed. 04/16/08 JSP: Ariba confirmed that only the listed permissions would allow importing of suppliers. They are now asking if they can close thi SR. 04/11/08 JSP: Now asking Ariba if there are any other permissions that allow creation of suppliers through import. 04/08/08 JSP: Ariba confirmed that the issue was in fact an intended functionality. Waiting for further updates. 04/02/08 JSP: Waiting for updates from Ariba. 03/28/08 JSP: Ariba to assign a Technical Support Engineer for this SR.
4/16/2008
04/18/08 JSP: SR is now closed. 04/16/08 JSP: Ariba to assign a Technical Support Engineer for this SR. 04/23/08 JSP: SR is now closed. 04/18/08 JSP: Advised Ariba to close this SR. 04/16/08 JSP: SR marked "Pending Customer Input". To advise Ariba to close this SR. 04/08/08 JSP: Ariba requesting for logs, as well as parameters.table and CommonScheduledTasks.table, for study. 04/02/08 JSP: Ariba has provided a solution, however, it wasn't applicable. Waiting for further updates from Ariba.
4/17/2008
4/18/2008
04/29/08 JSP: Ariba confirmed that Sourcing 4/23/2008 should work fine with Java 1.5.
04/29/08 JSP: SR is now closed. 04/25/08 JSP: Ariba confirmed that the issue might be caused by users logging in while the ExpireDelegations Task is running. This theory is now being tested. 04/23/08 JSP: Logs are sent to Ariba, and confirmed with them that it's not the same users that are appearing in the logs. 04/29/08 JSP: SR is now closed. 04/25/08 JSP: Ariba replied saying that they need logs to determine the cause, and is asking if the SR can be closed. 04/23/08 JSP: Asking Ariba if there is any other way to determine the cause of this issue, as it no longer happens after system restart. 05/02/08 JSP: SR is now closed. 04/29/08 JSP: Ariba verified that Java 1.4.2 above is supported. However, 1.5.x, as is 1.4.3, is not. 04/25/08 JSP: Ariba verified that Java 1.4.2 above is supported. However, 1.5.x, as is 1.4.3, is not. 05/02/08 JSP: SR is now closed. 04/29/08 JSP: No updates from our side. 04/25/08 JSP: Ariba provided a list of reports that are, by default, available for invoice. 04/23/08 JSP: Ariba to assign a Technical Support Engineer for this issue.
4/29/2008
4/28/2008
4/30/2008
4/29/2008
05/06/08 JSP: SR is now closed. 05/02/08 JSP: No update from our side. Ariba asking for an update. 04/29/08 JSP: No update from our side. Ariba asking for an update. 04/25/08 JSP: Ariba asking for an update. 04/23/08 JSP: Ariba asking for an update. 04/18/08 JSP: Waiting for updates from Ariba. 04/16/08 JSP: Waiting for updates from Ariba. 04/11/08 JSP: Ariba has provided a list of defects that weren't searchable in Connect.
5/2/2008
05/06/08 JSP: Missing class files are migrated. SR is now closed. 05/02/08 JSP: Ariba to assign a Technical Support Engineer for this issue. 05/09/08 JSP: SR is now closed. 05/06/08 JSP: Ariba sent over screenshots and is now asking if they are what we are seeing on our side or not. 05/02/08 JSP: Ariba sent over screenshots and is now asking if they are what we are seeing on our side or not. 04/29/08 JSP: Ariba sent over screenshots and is now asking if they are what we are seeing on our side or not. 04/25/08 JSP: Waiting for updates from Ariba. 04/23/08 JSP: Waiting for updates from Ariba. 04/18/08 JSP: Ariba to assign a Technical Support Engineer for this issue.
5/4/2008
5/6/2008
05/09/08 JSP: SR is now closed. 05/06/08 JSP: Ariba confirmed that this is an expected behavior in SP20 and SP28. They are also inquiring that there is no option to select Approvers/Reviewers in the view task details screen before submitting the task, which is not OOTB behavior. 05/02/08 JSP: Confirmed with Ariba that the approval rules have already been applied, and that the approval flow was seen after submitting the task. 04/29/08 JSP: Ariba recreated the issue and confirmed that it is an expected behavior. Now asking if approvers are added at template level or by approval rules. 04/25/08 JSP: Steps are provided to Ariba to recreate this issue. 04/23/08 JSP: Steps are provided to Ariba to recreate this issue. 04/18/08 JSP: Ariba has confirmed that the Approval Flow appears in their tests. They are now asking for the exact steps that were taken causing this issue to trigger. 04/16/08 JSP: Waiting for updates from Ariba. 04/11/08 JSP: Ariba to assign a Technical Support Engineer for this issue.
5/8/2008 1-96OPTG
05/14/08 JSP: SR is now closed. 05/09/08 JSP: Ariba identified 2 common causes for the CPU to spike: overload of available threads and cyclical references. Ariba now asking for confirmation. 05/06/08 JSP: Waiting from updates from Ariba. 05/02/08 JSP: Waiting from updates from Ariba. 04/29/08 JSP: Waiting from updates from Ariba. 04/25/08 JSP: Waiting from updates from Ariba. 04/23/08 JSP: Ariba to assign a Technical Support Engineer for this issue. 05/16/08 JSP: SR is now closed. 05/14/08 JSP: Ariba confirmed that this issue has been logged as a defect. They have also provided a query to solve this problem. 05/21/08 JSP: Ariba has identified the cause and has now closed this SR. 05/16/08 JSP: Ariba asking for a WebEx session to discuss this further. 05/14/08 JSP: Ariba to assign a Technical Support Engineer for this issue. 05/23/08 JSP: SR is now closed. 05/21/08 JSP: As per Ariba, this feature is on the roadmap for the next release. 17CZQSN,1-5IFN7Y,1-1EYIQ3 are few of the enhancements that have been raised for this functionality. 05/16/08 JSP: Ariba to assign a Technical Support Engineer for this issue.
5/9/2008
5/15/2008
5/20/2008
5/22/2008 1-3IRLLB
05/23/08 JSP: Ariba has logged a defect for this, to be fixed in SP33. SR is now closed. 05/21/08 JSP: Ariba was able to reproduce this issue and has already logged a defect (1-9E3I37). 05/16/08 JSP: Ariba to assign a Technical Support Engineer for this issue. 05/28/08 JSP: SR is now closed. 05/23/08 JSP: As per Ariba, it’s the behaviour of the product that the draft events gets deleted when the template associated with it is deleted.
5/15/2008 1-9E3I37
05/23/08 JSP: Ariba also added that there are no drawbacks in adding custom classes under ORMS sessions. 05/21/08 JSP: Ariba suggests that we add the custom class under ORMS session in the parameters.table then restart Buyer. 05/16/08 JSP: As per Ariba, the reason for this error is because a particular custom clusterRoot class is being updated, and it is not a child class of any of the classes listed under the ORMSUser session in parameters.table. Or, if the class is not a child of any of the classes listed under the ORMSUser session in parameters.table, then the class itself is not listed under the classes listed under the ORMSUser session in parameters.table.
5/27/2008
5/23/2008
05/28/08 JSP: Ariba has logged a documentation defect for this. 05/23/08 JSP: Ariba has logged a documentation defect for this. 05/21/08 JSP: Ariba logged this as a documentation defect (CR#1-9E013Y). 05/16/08 JSP: Ariba to assign a Technical Support Engineer for this issue. 06/03/08 JSP: SR is now closed. 05/28/08 JSP: No updates from our side. Ariba asking if they can close this SR. 05/23/08 JSP: No updates from our side. 05/21/08 JSP: As per Ariba, it seems that the server was unable to contact a certain URL, which may be due to being down or some network issue. Now asking if the SR can be closed. 05/16/08 JSP: Confirmed with Ariba that restarting the servers solved the problem. Now asking if there are any ways to prevent this from happening again. 05/14/08 JSP: Ariba to assign a Technical Support Engineer for this issue. 06/03/08 JSP: SR is now closed. 05/28/08 JSP: Ariba working with QA team to test this defect. 05/23/08 JSP: Asking Ariba on how to test the fix for defect 1-3OH1YF. 05/21/08 JSP: Screenshot sent over to Ariba. 05/16/08 JSP: Ariba still investigating this issue.
5/29/2008 1-9V9RZ
5/30/2008
6/2/2008
06/10/08 GLY: Issue was closed without being resolved. 06/04/08 GLY: Ariba asking for a good business reason on why titles need '&' before raising this issue to Product Management. 06/10/08 GLY: Issue was closed without being resolved. 06/04/08 GLY: Ariba has provided links to test the Hotfix. 06/10/08 GLY: Issue was closed. 06/04/08 GLY: Ariba clarified, for Buyer 8.0 required parameters are defined in parameters.table file. Value of "System.Procure.AribaNetwork .Password" parameter in parameters.table should match the sharedsecret value in https://buyer.ariba.com account. 06/03/08 JSP: Ariba asking to check for correct values in parameters.table. 05/28/08 washas 06/10/08 JSP: GLY: SR Issue reassigned. Ariba on been closed Updated after performing the current of the SR. some seriesstand of tests. 05/23/08 GLY: JSP: Certificates 06/04/08 Ariba stated: are loaded, however, punchout The defect[CR#1-9EVQU7] is still Iunavailable. logs which have raisedSent on this over to Ariba for study. issue is a duplicate defect of 05/21/08 JSP: Now is asking CR#1-8UAWIX which fixed Ariba for some clarifications with SP28. regarding setup. 06/03/08SSL JSP: The defect 05/16/08 JSP: askingof raised for this is aNow duplicate Ariba for some clarifications CR#1-8UAWIX which has regarding SSLfixed setup. SSL already been in SP28. Configuration document was 05/28/08 JSP: Ariba has also sent. raised a defect for this. 05/14/08 up of 05/23/08 JSP: JSP: Setting Ariba has SSL ongoing. raised a defect for this. 05/09/08 05/21/08 JSP: JSP: According Ariba was to Ariba, SSL is not onon able to reproduceenabled the issue the Vanilla Box and that we SP27 but not on SP28. They may refer to config-guide.pdf are now asking for a test event for further information. using the same template to 05/06/08 According to see if it can JSP: be recreated. Ariba, SSL isJSP: not Ariba enabled on 05/16/08 the Vanilla Box and that we investigating this issue. may refer toJSP: config-guide.pdf 05/14/08 Ariba to for further information. assign a Technical Support 05/02/08 JSP: According to Engineer for this issue. Ariba, SSL is not enabled on the Vanilla Box and that we
6/6/2008 2:33 1-7A3HTF
6/5/2008
6/5/2008
6/5/2008 1-9EVQU7
06/13/08 JSP: SR is now closed. 06/10/08 GLY: Ariba wants to verify if issue is the same as SR 1-321682891 logged back in 2007. 06/04/08 GLY: Conducting tests for the Intends to response issue. 06/03/08 JSP: Conducting tests for the Intends to response issue. 05/28/08 JSP: Ariba to assign a Technical Support Engineer for this issue. 05/23/08 JSP: Ariba to assign a Technical Support Engineer for this issue. 05/21/08 JSP: Ariba to assign a Technical Support Engineer for this issue.
6/10/2008
06/13/08 JSP: SR is now closed. 06/10/08 GLY: Ariba to assign an engr. on this SR. 06/13/08 JSP: Ariba confirmed that no code change is necessary. SR is now closed. 06/10/08 GLY: Still waiting for Ariba to respond. 06/04/08 GLY: Waiting for Ariba's response. 06/03/08 JSP: Ariba to assign a Technical Support Engineer for this issue.
6/11/2008 1-8V3H3H
06/18/08 JSP: SR is now closed. 06/13/08 JSP: Ariba working on this issue and will update accordingly. 06/10/08 GLY: Waiting for Ariba's response.
6/16/2008
6/10/2008
06/18/08 JSP: SR is now closed. 06/13/08 JSP: Sent an email to customer; Ariba asking if SR can be closed. 06/10/08 GLY: As per Ariba's reply, customizations should be done in the latest upgraded jsp file . 06/04/08 GLY: We were able to determined the cause of this. Asked Ariba if the result is the functionality. 06/03/08 JSP: Cause has been determined; changes in the OrganizationChooser.jsp file did not take effect in Prod. 05/28/08 JSP: Cause has been determined; changes in the OrganizationChooser.jsp file did not take effect in Prod. 05/23/08 JSP: Ariba investigating this issue. 05/21/08 JSP: Ariba to assign a Technical Support Engineer for this issue. 06/18/08 JSP: SR is now closed. 06/13/08 JSP: Ariba confirmed that this issue is a defect rectified in next major release "Jupiter". 06/10/08 GLY: Ariba confirmed that the issue was a defect rectified in the next major release "Jupiter". 06/04/08 GLY: Ariba to assign a Technical Support Engineer for this issue. 06/18/08 JSP: SR is now closed. 06/13/08 JSP: Ariba asking additional questions for clarification. 06/10/08 GLY: Provided answers to Ariba's follow-up questions. 06/04/08 GLY: Ariba investigating this issue. 06/03/08 JSP: Waiting for updates from Ariba.
6/15/2008
6/12/2008 1-6M96HV
6/12/2008
06/18/08 JSP: SR is now closed. 06/13/08 JSP: Ariba requesting that we ask the supplier to submit an invoice to see if it works now. 06/10/08 GLY: Sent clarification to Ariba. 06/25/08 JSP: SR is now closed. 06/20/08 JSP: Ariba clarified that this issue is actually not a defect. 06/18/08 JSP: Ariba has logged a defect for this. 06/13/08 JSP: Ariba has logged a defect for this (19HKM7F). 06/10/08 GLY: Ariba investigating on this potential defect. 06/25/08 JSP: SR is now closed. 06/20/08 JSP: To check the behavior in SP30 since defect is fixed in SP28. 06/18/08 JSP: Ariba to assign a Technical Support Engineer for this issue. 06/25/08 JSP: SR is now closed. 06/20/08 JSP: No updates from our side. 06/18/08 JSP: Ariba answered all questions provided, and also mentioned that special characters should not be allowed in the future to prevent potentially unpredictable behavior. 06/13/08 JSP: Ariba confirmed that the impact would be very bad.
6/15/2008
6/24/2008 1-9HKM7F
6/20/2008 1-8XO156
6/24/2008
06/25/08 JSP: SR is now closed. 06/20/08 JSP: Ariba asking for the aml file for testing. 06/18/08 JSP: Ariba asking for the email to be resent due to the message being truncated. They are also asking for the aml file for testing. 06/13/08 JSP: Ariba requesting for the aml and the trigger that updates the fields. 06/20/08 JSP: Advised Ariba that this SR can now be closed. 06/18/08 JSP: Ariba provided a link to Weblogic documentation that would help in resolving this SR. They are also asking for a WebEx session. 06/13/08 JSP: Ariba confirmed that this is a backend server issue (Weblogic).
6/23/2008
6/20/2008
06/27/08 JSP: No updates from our side, SR is now closed. 06/25/08 JSP: Ariba asking for updates from our side. 06/20/08 JSP: Ariba asking for updates from our side. 06/18/08 JSP: Ariba asking for updates from our side. 06/13/08 JSP: Ariba asking if they have to log an Enhancement Request. 06/10/08 GLY: As per Ariba, they are asking if they will need to log an Enhancement Request on our behalf.
6/27/2008
06/27/08 JSP: Informed Ariba that a new SR will be opened if any problems are encountered during testing. SR is now closed. 06/25/80 JSP: Asking Ariba if there is an equivalent of ROWNUM in AQL.
6/19/2008
6/26/2008
07/01/08 JSP: SR is now closed. 06/27/08 JSP: Ariba waiting for updates from our side. 06/25/08 JSP: Ariba waiting for updates from our side. 06/20/08 JSP: Ariba waiting for updates from our side. 06/18/08 JSP: Ariba waiting for updates from our side. 06/13/08 JSP: To confirm with Ariba if SR can be closed. 06/10/08 GLY: The "stage# of the event.." brings confusion to some user. Confirm to Ariba if this is an intended functionality. 06/04/08 GLY: Ariba awaiting additional information required to resolve this SR. 06/03/08 JSP: As per Ariba, we can change the wording in the email template and restart Sourcing. 05/28/08 JSP: As per Ariba, we can change the wording in the email template and restart Sourcing. 05/23/08 JSP: As per Ariba, we can change the wording in the email template and restart Sourcing. 05/21/08 JSP: Ariba asking if there are any recent changes made to the email template. 05/16/08 JSP: Ariba asking if there are any recent changes made to the email template. 05/14/08 JSP: Ariba asking if there are any recent changes made to the email template. 05/09/08 JSP: Ariba still investigating this issue. 05/06/08 JSP: Ariba still investigating this issue. 05/02/08 JSP: Ariba still investigating this issue. 04/29/08 JSP: Waiting for updates from Ariba. 04/25/08 JSP: Waiting for updates from Ariba. 04/23/08 JSP: Ariba to assign a Technical Support Engineer for this issue.
6/27/2008
07/01/08 JSP: SR is now closed.
07/01/08 JSP: SR is now closed. 06/27/08 JSP: According to Ariba, the supplier should send back a valid cxml response to get the process moving forward. 06/25/08 JSP: According to Ariba, the supplier should send back a valid cxml response to get the process moving forward. 07/01/08 JSP: SR is now closed.
07/01/08 JSP: SR is now closed. 07/03/08 JSP: SR is now closed. 07/01/08 JSP: Waiting for updates from Ariba. 06/27/08 JSP: Ariba to assign a Technical Support Engineer for this. 07/01/08 JSP: SR is now closed. 06/27/08 JSP: As per Ariba, user can be restricted from uploading/deleting documents or creating folder by not adding the user in Project under Team tab.
7/1/2008
6/30/2008
7/1/2008
7/1/2008 7/1/2008
7/1/2008
07/03/08 JSP: SR is now closed. 07/01/08 JSP: As per Ariba, symbolic links are a UNIX functionality and is not available in windows. One option is to map the drive from windows to the UNIX server, but on the same network. 06/27/08 JSP: As per Ariba, symbolic links are a UNIX functionality and is not available in windows. One option is to map the drive from windows to the UNIX server, but on the same network. 06/25/08 JSP: Waiting for updates from Ariba.
7/2/2008 7:19
07/09/08 JSP: SR is now closed. 07/03/08 JSP: Ariba asking for updates from our side. 07/01/08 JSP: Ariba asking for updates from our side. 06/27/08 JSP: Ariba asking for updates from our side. 06/25/08 JSP: Ariba waiting for updates from our side. 06/20/08 JSP: Ariba suggesting that we try to access the lower environments as well from outside the network. 06/18/08 JSP: Ariba suggesting that we try to access the lower environments as well from outside the network. 06/13/08 JSP: To check if this issue occurs on other machines outside the network. 06/10/08 GLY: As per Ariba, try logging in as a new user with Sourcing administrator role.
7/8/2008 9:41
07/09/08 JSP: SR is now closed. 07/03/08 JSP: Current status/resolution: checking on what "view > source" says about the page in question. Also getting query run. 07/01/08 JSP: Reopened. 07/09/08 JSP: Closed. 07/03/08 JSP: Reopened. 07/01/08 JSP: SR is now closed.
7/8/2008 5:50
7/9/2008 0:00
07/11/08 JSP: SR is now closed. 07/09/08 JSP: Ariba requested a WebEx session. 07/03/08 JSP: Ariba created a new defect for this (19JJL7W). 07/01/08 JSP: Ariba created a new defect for this (19JJL7W). 06/27/08 JSP: Ariba created a new defect for this (19JJL7W). 06/25/08 JSP: Ariba created a new defect for this (19JJL7W). 06/20/08 JSP: Waiting for updates from Ariba. 06/18/08 JSP: Waiting for updates from Ariba. 06/13/08 JSP: Waiting for updates from Ariba. 06/10/08 GLY: Waiting for Ariba's update. 06/04/08 GLY: Ariba set time to do WebEx. 06/03/08 JSP: Ariba asking for a WebEx session. 05/28/08 JSP: Ariba asking for a WebEx session. 05/23/08 JSP: Ariba to perform tests on this issue. 05/21/08 JSP: Waiting for updates from Ariba. 05/16/08 JSP: As per Ariba, TasksMaxResultRows is a preexisting parameter in Parameters.table in SP20 and some enhancement were made in the TasksMaxResultRows for better performance in SP27. 05/14/08 JSP: Ariba following-up on this issue.
7/11/2008 0:00 1-9F3LFI
07/31/08 RLD: Issue is now closed. The issue is not reproducible in Vanilla instance. 07/11/08 JSP: Issue recreated successfully. Logged as defect. 07/09/08 JSP: Trying to replicate issue on our side. 07/03/08 JSP: Trying to replicate issue on our side. 07/01/08 JSP: No updates from our side. 06/27/08 JSP: Ariba asking if this issue can be replicated, if it happens to all Requisitions, and if it only happens when the Requisition has more line items where each line item has AssetData. 06/25/08 JSP: Ariba asking if this issue can be replicated, if it happens to all Requisitions, and if it only happens when the Requisition has more line items where each line item has AssetData.
7/31/2008 0:00
07/31/08 RLD: Advised Ariba to close the issue because we already got a work around 07/11/08 JSP: Advised Ariba to close this SR. 07/09/08 JSP: Advised Ariba to close this SR. 07/03/08 JSP: Advised Ariba to close this SR. 07/01/08 JSP: Ariba to assign a Technical Support Engineer for this.
7/31/2008 0:00
07/31/08 RLD: The issue has been resolved, requested for the ticket to be closed. 07/11/08 JSP: Waiting for updates from Ariba. 07/09/08 JSP: Ariba to assign a Technical Support Engineer for this issue.
7/31/2008 0:00
07/31/08 RLD: Ariba is still currently investigating the issue. The ariba support, informed us that he will send us an update as soon as they've completed the investigation 07/11/08 JSP: Asking Ariba for clarification if PunchOutHeaderID splits the PO's. 08/08/08 RLD: The issue is still under discussion internally but this SR is closed in Connect 07/31/08 RLD: Ariba Advised us to contact the ASD Team as they are not able to reproduce the issue in the OOTB instance. 07/11/08 JSP: Ariba still investigating this issue. 07/09/08 JSP: Ariba requesting to arrange a call. 07/03/08 JSP: Followed up with Ariba. 07/01/08 JSP: Informed Ariba that we weren't able to recreate the issue. Sample data of invoices not loaded in ASN was provided. 06/27/08 JSP: Informed Ariba that we weren't able to recreate the issue. Sample data of invoices not loaded in ASN was provided.
7/31/2008 0:00
8/8/2008 0:00
08/08/08 RLD: closed, Aedrian - They declined both the hot fix and the change request. The change request would have been the request for a service pack. Since it is fixed in 9r1 they will not attempt it in a SP. 07/11/08 JSP: Ariba waiting for updates from our side. 07/09/08 JSP: Ariba waiting for updates from our side. 07/03/08 JSP: As per Ariba, SP29 solves the problem. 07/01/08 JSP: Ariba asking if the missing tasks have due dates. 06/27/08 JSP: Ariba asking if the missing tasks have due dates. 06/25/08 JSP: Ariba asking if the missing tasks have due dates. 06/20/08 JSP: Ariba asking if the missing tasks have due dates. 06/18/08 JSP: Waiting for updates from Ariba. 06/13/08 JSP: Ariba to test this issue on SP30. 05/23/08 JSP: This issue has been fixed as of SP29. SR is now closed. 05/21/08 JSP: According to Ariba, this looks like an identified issue that has been resolved in SP29. They are also asking for logs. 05/16/08 JSP: Ariba asking for screenshots.
8/8/2008 0:00
07/11/08 JSP: The one-off logged for this defect has a tentative schedule of July 15. 07/09/08 JSP: The one-off logged for this defect has a tentative schedule of July 15. 07/03/08 JSP: The one-off logged for this defect has a tentative schedule of July 15. 07/01/08 JSP: The one-off logged for this defect has a tentative schedule of July 15. 06/27/08 JSP: The one-off logged for this defect has a tentative schedule of July 15. 06/25/08 JSP: Ariba still figuring out the root cause of defect. 06/20/08 JSP: Still waiting for updates from Ariba. 06/18/08 JSP: Ariba still reviewing the hotfix request. 06/13/08 JSP: Answered questionnaire sent over to Ariba. 06/10/08 GLY: Ariba to assign an engr. on this SR. 08/08/08 RLD: Moved new question to SR 1-585910401 07/11/08 JSP: Still discussing release date of patch due to start of UAT phase on July 18. 07/09/08 JSP: Ariba requesting for a WebEx session. 07/03/08 JSP: Ariba requesting for more information. 07/01/08 JSP: Ariba to assign a Technical Support Engineer for this.
7/11/2008 0:00 1-9HFBXE
8/8/2008 0:00
07/11/08 JSP: Ariba waiting for updates from our side. 07/09/08 JSP: Ariba waiting for updates from our side. 07/03/08 JSP: Waiting for response from Ariba. 07/01/08 JSP: Asked Ariba on why there are still invoices from January not loaded expecially when it is a FIFO concept with ASN to Buyer. 06/27/08 JSP: Asked Ariba on why there are still invoices from January not loaded expecially when it is a FIFO concept with ASN to Buyer. 06/25/08 JSP: As per Ariba, Pending Queue count: 9721. As for invoices still with sent status on ASN, looks like there is still an on-going problem with invoice status not being sent back from Buyer. 06/20/08 JSP: Now monitoring the invoices.
7/11/2008 0:00
07/11/08 JSP: Ariba has logged a defect for this, to be fixed in SP33. 07/09/08 JSP: Ariba has logged a defect for this, to be fixed in SP33. 07/03/08 JSP: Ariba has logged a defect for this, to be fixed in SP33. 07/01/08 JSP: Ariba has logged a defect for this, to be fixed in SP33. 06/27/08 JSP: Ariba has logged a defect for this, to be fixed in SP33. 06/25/08 JSP: Ariba has logged a defect for this, to be fixed in SP33. 06/20/08 JSP: Ariba has logged a defect for this, to be fixed in SP33. 06/18/08 JSP: Ariba has logged a defect for this, to be fixed in SP33. 06/13/08 JSP: Ariba has logged a defect for this, to be fixed in SP33. 06/10/08 GLY: No reply yet from our side. 06/04/08 GLY: No reply yet from our side. 06/03/08 JSP: Ariba has logged a defect for this, to be fixed in SP33. 05/28/08 JSP: Ariba has logged a defect for this, to be fixed in SP33. 05/23/08 JSP: Ariba has logged a defect for this, to be fixed in SP33. 05/21/08 JSP: Ariba provided a workaround along with screenshots for reference. 05/16/08 JSP: Ariba provided a workaround along with screenshots for reference. 05/16/08 JSP: Ariba provided a workaround along with screenshots for reference. 05/14/08 JSP: Ariba to assign a Technical Support Engineer for this issue.
7/11/2008 0:00 1-9DQPY4
07/11/08 JSP: Ariba has raised a defect for this. 07/09/08 JSP: Ariba has raised a defect for this. 07/03/08 JSP: Ariba has raised a defect for this. 07/01/08 JSP: Ariba has raised a defect for this. 06/27/08 JSP: Ariba has raised a defect for this. 06/25/08 JSP: Ariba has raised a defect for this. 06/20/08 JSP: Ariba has raised a defect for this. 06/18/08 JSP: Ariba has raised a defect for this. 06/13/08 JSP: Ariba has raised a defect for this. 06/10/08 GLY: No reply from our side yet. 06/04/08 GLY: No reply from our side yet. 06/03/08 JSP: Ariba has raised a defect for this. 05/28/08 JSP: Ariba has raised a defect for this. 05/23/08 JSP: Ariba has raised a defect for this. 05/21/08 JSP: Ariba logged this as a Change Request (19B9Q7D) and is set to be resolved in SP31. 05/16/08 JSP: Ariba found a solution by modifying the Parameters.table.
7/11/2008 0:00 1-9B9Q7D
07/11/08 JSP: Waiting for updates on the patch from Ariba. 07/09/08 JSP: Waiting for updates on the patch from Ariba. 07/03/08 JSP: Logged as defect 1-9KNAZK. 07/01/08 JSP: Ariba to assign a Technical Support Engineer for this.
7/11/2008 0:00 1-9KNAZK
07/11/08 JSP: Ariba requesting an export of the event and logs. 07/09/08 JSP: Reopened. 06/20/08 JSP: SR is now closed. 06/18/08 JSP: Ariba confirmed that the parameter System.Performance.LogicalLin eLimit was added since SP29. The default limit is 1500, and it was confirmed to give performance issues if it goes above 2000. 08/08/08 RLD: Asked Phil for updates, if Rob sent back any response yet. 07/31/08 RLD: Ariba forwarded the concern to ASD Team, and we are awaiting a response from them 07/11/08 JSP: Waiting for updates from Ariba. 07/09/08 JSP: Waiting for updates from Ariba. 07/03/08 JSP: Ariba requesting for more information. 08/08/08 RLD: Ariba informed us that having 2 different currencies on the header and line items was possible 07/31/08 RLD: Ariba is still currently investigating the issue. The ariba support, informed us that he will send us an update as soon as they've completed the investigation
7/11/2008 0:00
8/8/2008 0:00
8/8/2008 0:00
08/08/08 RLD: Ariba informed us that "The routing method that shows up on the report depends on what the supplier configures on their supplier account as the invoice routing method.
8/8/2008 0:00
If they're using an invoice poster tool but do not change their routing method, it is possible that they had "online" as the routing method configured on their account (unless they explicitly configured to cXML). In other words, the routing method on the report is not determined by examining the invoice documents on how they are created, but based on the supplier's configured preference. " 08/19/2008 RLS: Posted an updated in connect to Inform Ariba that we are able to determine the cause of duplicates. 08/19/2008 RLS: We found out that an OOTB functionality brought by SP30 caused this. Also, we have asked Ariba why they set the IsSearchable property to false. The support on what's the reason on this. His guess is that for the field not to be used in Search. 08/13/08 RLD: Ted responded to Aldrins inquiry about the "Status" and is now asking if the SR can be closed.
8/19/2008 0:00
08/19/2008 RLS: Ariba is waiting for our reply. They have sent us screenshots showing predecessor project fields for SP20 and SP30. 08/13/08 RLD: Sparc is asking for Screenshots on what happens during a specific test scenario.
8/20/2008 0:00
8/21/2008 0:00
08/13/08 RLD: Ariba is wating for the support lab to finish whatever they are doing, before they can conduct the tests. 08/08/08 RLD: Sent Ariba details regarding the information they need to continue the investigation.
8/19/2008 0:00
08/13/08 RLD: We are currently on call with Ariba, Web team, Sun Microsystem, SA
8/26/2008
08/25/08 RLD: Logged a new ticket requesting for infromation on system warnings. 08/30/08 RLD: Not yet recreated. 08/25/08 RLD: Ariba sent a response to that they cannot recreate this on the OOTB so they want us to recreate the problem in vanilla box. 08/13/08 RLD: Ariba sent a response to that they cannot recreate this on the OOTB so they want us to recreate the problem in vanilla box. 08/08/08 RLD: We're asking ariba how the split type was set to null, and they are currently researching the issue. 07/31/08 RLD: We responded to Ariba's questions and awating feedback from them. 09/06/08 RLD: Closed 08/30/08 RLD: Ariba Provided explanation, 08/30/08 RLD: Answered Ariba's Inquiry, and still awaiting a response from them. 08/25/08 RLD: Waiting for Ariba's reply. 08/22/08 RLS: Waiting for Ariba's reply. 08/19/08 RLS: Sent a reply to Ariba informing that users will encounter error in opening projects with this issue. 08/13/08 RLD: Ariba wants to know what are the problems the SPACR team are seeing.
08/30/08 RLS:Issue for Closure 08/19/08 RLS: We are still unable to replicate the error with the event sent by Ariba. Sent email for the result of our test. 08/13/08 RLD: Ariba is still awaiting additional information required to resolve this SR. The current SR status is 'Pending Customer Input'. 08/08/08 RLD: Ariba is still awaiting additional information required to resolve this SR. The current SR status is 'Pending Customer Input'. 07/09/08 JSP: Steps were provided to reproduce the error. 07/03/08 JSP: Steps were provided to reproduce the error. 07/01/08 JSP: Ariba working on this issue and will update ASAP. 06/27/08 JSP: Ariba working on this issue and will update ASAP. 06/25/08 JSP: Ariba waiting for updates from our side. 06/20/08 JSP: Ariba waiting for updates from our side. 06/18/08 JSP: Ariba waiting for updates from our side. 06/13/08 JSP: Ariba provided some return characters to test out with. 06/10/08 GLY: Waiting for Ariba's response.
09/23/08 RLS: No Workaround as per Ariba. 09/17/08 RLS: No updates from Ariba.
9/23/2008
09/23/08 RLS: Ariba has responded with comments in the list we provided. Separate SRs will be logged for each defect raised. 09/17/08 RLS: For research
9/23/2008
09/23/08 RLS: Ariba has acknowledged this as defect that will be fixed in 9r1
9/23/2008
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