Contents •
Baseline Architecture
•
Target Architecture
•
Perfect Architecture
•
Big Assumptions
•
SAP Upgrade
•
SAP Upgrade Options
•
Project Prioritisation Arrangements
•
Critical Path
1
Current Business Architecture INDUSTRY INTERACTION
ENERGY INDUSTRY INTERACTION
THIRD PARTY SERVICES
THIRD PARTY SERVICES
INTEGRATION
INTEGRATION
CHANNELS
METERING
MI & OI
METERING
PRODUCT BILLING
FINANCE
PRODUCT BILLING
WORK MANAGEMENT
FINANCE
SALES
WORK MANAGEMENT
CUSTOMER SERVICE
CHANNELS
MANAGEMENT & OPERATIONAL INFORMATION
CUSTOMER SERVICES
SALES
MARKETING
MARKETING
2
Baseline Architecture INDUSTRY INTERACTION
METERING ESRS
DSPA
SPA
Others
BSmart
THIRD PARTY SERVICES QAS
SRV
ePPS
ICON/IXN
Bank Wizard
HSS Meterworks Spark Others
PRODUCT BILLING
Payware
Business BSmart Objects MIS
SAP MIS
TAMI
Genesys MI
Other
Others
SAS
Siebel MIS
Debt Manager
C/1 BMSV
PVS
INTEGRATION Weblogic
SAP BW
FINANCE TGB
Experian SAP IS-U 6.64
Fuel Direct
DACS/ MCS
MI & OI
WORK MANAGEMENT
Minder
SALES
Tuxedo
Bridge
MARS
Others
Pricing Application
Pay Calculator
Propeller
e*Gate JOLT/VMEG
CTI
Autocef
CHANNELS
CUSTOMER SERVICE
Telephony
DOC/1
Internet
Print Workbench
IVR
Lighthouse
MARKETING Others
Siebel
CHub
Current Application Architecture INDUSTRY INTERACTION
METERING ESRS
DSPA
SPA
Others
BSmart
THIRD PARTY SERVICES QAS
SRV
ePPS
ICON/IXN
Bank Wizard
HSS Meterworks Spark Others
PRODUCT BILLING
Payware
Business BSmart Objects MIS
SAP MIS
TAMI
Genesys MI
Other
Others
SAS
Siebel MIS
Debt Manager
C/1 BMSV
PVS
INTEGRATION Weblogic
SAP BW
FINANCE TGB
Experian SAP ERP 2005
Fuel Direct
DACS/ MCS
MI & OI
WORK MANAGEMENT
Minder
SALES
Tuxedo
Bridge
MARS
Others
Pricing Application
Pay Calculator
Propeller
e*Gate JOLT/VMEG
CTI
Autocef
CHANNELS
CUSTOMER SERVICE
Telephony
DOC/1
Internet
Print Workbench
IVR
Lighthouse
MARKETING Others
Siebel
MIDAS
Current Architecture INDUSTRY INTERACTION
METERING ESRS
DSPA
SPA
Others
BSmart
THIRD PARTY SERVICES QAS
SRV
ePPS
ICON/IXN
Bank Wizard
HSS Meterworks Spark Others
PRODUCT BILLING
Payware
Business BSmart Objects MIS
SAP MIS
TAMI
Genesys MI
Other
Others
SAS
Siebel MIS
Debt Manager
C/1 BMSV
PVS
INTEGRATION Weblogic
SAP BW
FINANCE TGB
Experian SAP ERP 2005
Fuel Direct
DACS/ MCS
MI & OI
WORK MANAGEMENT
Minder
SALES
Tuxedo
Bridge
MARS
Others
Pricing Application
Pay Calculator
Propeller
e*Gate JOLT/VMEG
CTI
Autocef
CHANNELS
CUSTOMER SERVICE
Telephony
DOC/1
Internet
Print Workbench
IVR
Lighthouse
MARKETING Others
Siebel
MIDAS
5
Future Architecture INDUSTRY INTERACTION
METERING
MI & OI HSS/Spark
Others
Others SPA
ICON/IXN
THIRD PARTY SERVICES Bank Wizard
QAS
PRODUCT BILLING
SAP BI
Business Objects
TAMI
Genesys MI
SAP MIS SAS
CRM MI
Other
FINANCE Others
Experian SAP ERP 2005
Fuel Direct
BMSV
Payware
INTEGRATION
WORK MANAGEMENT
SALES
Weblogic
Others e*Gate CTI
CHANNELS
CUSTOMER SERVICE
Telephony
DOC/1
Print Workbench
IVR
MARKETING Others
Internet CRM Future
MIDAS
6
Perfect Architecture INDUSTRY INTERACTION
METERING
MI & OI
Metering System Industry System
THIRD PARTY SERVICES Service 1
Service 2
PRODUCT BILLING
Management Information System
FINANCE
Service 3 Billing System
Service 4
Service 5
Channel 5
Channel 4
Channel 3
Channel 2
WORK MANAGEMENT
SALES
CUSTOMER SERVICE
MARKETING
Integration System
CHANNELS
Channel 1
Finance System
Service 6
INTEGRATION
CTI System
Operational Information System
Insight System CRM System
7
Big Assumptions
SAP Upgrade
SAP Upgrade Options • One System (Upgrade) or Two Systems (Re-implement & Migrate) • One System (Upgrade) •
Delivered at less time and cost
•
Majority of re-engineering to occur after upgrade
•
Large re-engineering harder
• Two Systems (Re-implement & Migrate) •
Delivered at greater time and cost (more complex)
•
Re-engineering delivered on new system
•
Large re-engineering easier
• Two Systems approach dependent on business requirements for re-engineering being known in detail • Upgrade Analysis shows Upgrade is easer than originally thought – no showstoppers found so far • Upgrade Project thought to be 9-12 months, QG0 analysis due to finish September • Upgrade project thought to be Change Plan and OTF resources/priorities required for SAP Upgrade Project to commence
Project Prioritisation Arrangements • ….. • ….. • ….. • ….. • ….. • ….. • ….. • ….. • ….. • …..
Critical Path • ….. • ….. • ….. • ….. • ….. • ….. • ….. • ….. • ….. • …..