Admin Job Description.pdf

SAP SuccessFactors System Administrator, [Product Name] Description The SAP SuccessFactors System Administrator [Add Area(s) if desired, such as Talent Management] supports our people strategy, processes and tools, so that leaders can identify and develop their talent. This position reports to [manager], and is responsible for maintaining the SAP SuccessFactors [Product(s)] system. You will be responsible for supporting the configuration, maintenance, operation, and ongoing administration of our SAP SuccessFactors system. You will participate in research and development to enable continuing innovation. You will ensure that HR systems and related procedures adhere to organizational processes, policies and guidelines. In addition, you will be responsible for setting systems administration requirements, establishing governance processes, implementation, communication, and system security administration that support the company’s strategic objectives.

Responsibilities/Duties                    

Oversee the daily administration of the SAP SuccessFactors system for our [a, b, & c] modules Partner with HR Leadership and other system administrators to configure, maintain, and operate the environment to reflect and communicate our business processes, and to manage our HR events Maintain system security roles and supporting content (for example, profiles, forms, updates to notifications, templates, pick lists, settings, field labels, etc.) Partner with other managers to configure analytics (for example, preparation and delivery of reports), including the measurement strategy and frequency of reports Create ad hoc reporting and dashboards Partner with other internal colleagues including 3rd party vendors as needed for system maintenance Work with SAP SuccessFactors and/or 3rd party providers to keep up-to-date on quarterly release system specifications, managing system changes, and communicating updates to impacted stakeholders Create and update system processes, procedures and support documentation for each release Perform quality assurance checks on system configuration, and test workflows Troubleshoot and resolve problems related to upgrades, releases, fixes, & enhancements Provide end user support to ensure adoption and ease of use Partner with the [Product a. System Administrator] and [Product b. System Administrator] to ensure alignment and knowledge transfer Perform regular system monitoring, verifying the integrity and availability the system Create, change, and deactivate user accounts for systems access as needed Execute mass data changes as needed Manage global compliance to established policies, procedures and governance Point of contact for any escalation issues Maintain project task workbook and status updates Create and administer end user surveys to solicit feedback on processes & systems Participate as a Subject Matter Expert in various internal and external user groups

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Conduct and/or create training related to SAP SuccessFactors [Product Name(s)] modules Manage data integrity issues (e.g. duplicate data) Monitor SAP/SuccessFactors integration(s), and any integrations to 3rd party vendor solutions Communicate planned systems downtimes Where applicable, add, update, and manage courses and curricula

Key Qualifications          

Project Management skills Ability to communicate at all levels of the organization – to both technical and business audiences Excellent documentation and written communication skills (SOP manuals, workbook updates, creating support tickets, etc.) Experience in requirements gathering Understanding of basic XML concepts System Development and Testing Strong problem-solving and troubleshooting skills Strong relationship skills – both internal/external Understanding of GUI; radio button, pick lists, and other configuration items Understanding of integration concepts and tools (flat file, APIs, connectors, etc.)

Education / Experience     

[ ] years’ experience with HR systems and processes SF eXpert Accreditation [Degree…] [Years of work experience…] Etc.

Appendix for Employee Central Administrator Responsibilities/Duties The Employee Central Administrator will manage Employee Central settings, such as:      

Admin Alerts & Workflow Requests Foundation, MDF & Picklist Data Workflows, Groups, & Roles Mass Changes Time Off Calendars & Structures Positions & Position Management Settings