Access Ays Issa

DAP service manual downloading process for Service partners in Asia

Mohamed Faruk Consumer Care Region - Asia Pacific, Middle East & Africa Dec 16, 2008

Landing page of ISSA (Internet Service Solution APMEA) Step 1: Go to ISSA landing page located at ww.issa.ce.philips.com

Step 2: Click `Service Network support’

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ISSA  P4S transfer process Step 3: In the `Welcome to Service Network Support page’, enter your email ID and Password and click Login.

Note: If you do not have an Email ID/ Password, pls follow the given instructions.

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Service Network Support Landing page Step 4: Now you arrive at the landing page of Service Network Support. In the Model number area, type the CTN (commercial Type Number), either in full or part of. Chassis number is for TV products only.

Note: For Philips Users only: If you do not see this page, pls clear all the cookies and restart the browser.

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Choose your product Step 5: Since we type RQ1050, all versions of that model are listed here. Choose the appropriate version by clicking on the Product number.

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Down load Service documents Step :6 Available service documents are listed here . Click on View button to start downloading the manual.

Note: Under Product Support sub menu, you will also find additional documents which are meant for end users (made available via internet ) at.. www.philips.com/support CONFIDENTIAL

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