A Guide To Writing A Thesis

KHADIM ALI SHAH BUKHARI INSTITUTTE OF TECHNOLOGY (KASBIT)

ANALYSIS OF FACTORS DETERMINING THE ECONOMIC GROWTH: A CASE OF PAKISTAN (1990-2009)

THESIS/ DESEERTATION SUBMITTED TO THYTHE DEPARTMENT OF ECONOMICS, FACULITY OF MANAGEMENT SCIENCE IN CANDIDACY FOR DEGREE OF MBA

UNDER SUPPERVISION OF PROF. KASHIF RIAZ DEPARTMENT OF ECONOMICS, KADIM ALI SHAH BUKHARI INSTITUTTE OF TECHNOLOGY (KASBIT)

BY MUHAMMAD WAQAR

MARCH, 2009 (Title page color should be dark blue)

KHADIM ALI SHAH BUKHARI INSTITUTTE OF TECHNOLOGY (KASBIT)

ANALYSIS OF FACTORS DETERMINING THE ECONOMIC GROWTH: A CASE OF PAKISTAN (1990-2009)

THESIS/ DESEERTATION SUBMITTED TO THYTHE DEPARTMENT OF ECONOMICS, FACULITY OF MANAGEMENT SCIENCE IN CANDIDACY FOR DEGREE OF BBA

UNDER SUPPERVISION OF PROF. DR. MUHAMMAD MAHMUD DEPARTMENT OF ECONOMICS, KADIM ALI SHAH BUKHARI INSTITUTTE OF TECHNOLOGY (KASBIT) BY MUHAMMAD WAQAR ID: 1002

MARCH, 2009 (Title page color should be light blue)

Department of Economics, Faculty of Management Sciences Khadim Ali Shah Bukhari Institute of Technology (KASBIT) Certificate I am pleased to certify that Mr. Waqar Ahmed s/o Ahmed Ali has satisfactorily carried out a research work, under my supervision on the topic of “Analysis of Factors Determining the Economic Growth: A Case of Pakistan (1990-2009)” I further certify that his distinctive original research and his thesis is worthy of presentation to the Department of Economics, Faculty of Management Sciences, Khadim Ali Shah Bukhari Institute of Technology (KASBIT) for the degree of BBA/MMBA/M.Phil/Ph.D.

Prof. Dr. Muhammad Mahmud

Acknowledgement Firstly, I would like to thank Allah Almighty for providing me the capability of working on this project report and completing the same in time. This study is prepared under the supervision of learned guide/Supervisor, who has clear concept of the topic. I would like to express my gratitude to the Prof. Dr. Muhammad Mahmud supervisor who has been a source of inspiration, knowledge and guidance for me throughout the study. Without his counseling this study couldn’t have been possible.

BY Muhammad Waqar Department of Economics, Faculty of Management Sciences Khadim Ali Shah Bukhari Institute of Technology (KASBIT) Dated: 13th March, 2009

ABSTRACT Customer satisfaction is the key to the profitability of retail banking in the Pakistan and it implies the retention of customers for the long term, which is cheaper than attracting new customers. In the current scenario of retail banking in the Pakistan particularly with banks becoming larger, the closure of branches and the advent of internet banking, the question arises whether the customers are satisfied or otherwise, and what are the elements of retail banking which lead to the satisfaction or dissatisfaction of customers. This paper presents an original retail banking customer survey of 150 samples in the private banking sector of Karachi conducted in the month of ---- 2008. The research and statistical tools employed in this study are frequency analysis, which illustrates satisfaction levels of respondents with retail banking. The questionnaire is based on Likert-item Scale. Descriptive statistics (mean and standard deviation) are also examined to further support frequency analysis of customer satisfaction and for data representation tables and graphs have been used. Several other factors are also taken to analyze the survey.

Table of Contents List of Illustrations…………………………………………………………………iiiix List of Table…………………………………………………………………….….…iii List of Figures…………………………………………………………………………v List of Charts…………………………………………………………………………vi List of Maps…………………………………………………………………………viii List of Keyword………………………………………………………………………ix Acknowledgment..................................................................................................…...i Abstract………………………………………………………………………………ii CHAPTER-1………………………………………………………………………….1 INTRODUCTION……….…………………………………………………………1 1.1 Background………………………………………………………………………..1 1.2 Statement of the problem………………………………………………………….3 1.3 Scope of the study……………………………………………………………...…4 1.4 Research objectives………………………………………………………………..5 1.5 Key research questions/ Hypothesis……………………………………………….6 1.6 Methodology………………………………………………………………………7 1.6.1 Primary data Sources………………………………………………………….8 1.6.2 Secondary data sources………………………………………………………..9 1.7 Statistical Tools and Software for Data Analysis…. 1.7. 1 Data Analysis ........................................................................................... 1.8 Limitations…………………………………………………………………….…10 1.9 Conclusions………………………………………………………………………11 References………………………………………………… …………………….12 CHAPTER-2………………………………………………………………………13 LITERATURE REVIEW ………………………………………………………….13 2.1 International Scenerio……………………………………………………….13 2.2 National Scenario…………………………………………………………...……15 2.3 Regional/place of study/ Scenario………………………………………………18 2.4 Conceptualization……………………………………………………………….19 2.5 Conclusions………………………………………………………………………20 References……………………………………………………………………………22 CHAPTER-3……………………………………………………………………….24 METHODOLOGY………………………………………………………………….24 3.1 Sampling………………………………………………………………………. 3.1.1 Population………………………………………………………………….24 3.1.2 Sample………………………………………………………………………….25 3.2 Data Collection Instrument…………………………………………………...…26 3.2.1 Primary Data Collection……………………………………………………….26 3.2.2 Random Sample Survey……………………………………………………….28 3.2.3 Interviews……………………………………………………………………..29 3.2.4 Poll Questions…………………………………………………………………30 3.2.4.1 Open Poll Questions…………………………………………………………31 3.2.4.2 Closed Poll Questions……………………………………………………….32

3.3. Statistical Tools and Software for Data Analysis……………………………….33 3.3.1 Data Analysis Methodology……………………………………………...........34 3.4. Sample Characteristics…………………………………………..………….35 3.5 Demographics of Respondents…………………………………………………..36 3.6 Conclusion References CHAPTER-4………………………………………………………………………38 DATA ANALYSIS, RESULTS/FINDINGS AND DICCUSSIONS………………… …………………………………………………38 4.1 Analysis of Sample Characteristics…………………………………………..39 4.2 Analysis of Demographics of Respondents……………..………………………40 4.3 Different Tests………………………………………………………………….41 4.4 Results…………………………………………………………………………..43 4.5 Discussions………………………………………………………………………44 4.6 Conclusion……………………………………………………………………….45 References………………………………………………………………………….46 CHAPTER-5………………………………………………………………………49 CONCLUSIONS……………………………………………………………………50 CHAPTER-6………………………………………………………………………51 RECOMMENDTIONS………………………………………………………..52 APPENDICS/ANNEXES……………………………………………………………55 BIBLIOGRAPHY……………………………………………………………………60

Journal Last name ,

/ books/magazines etc First name

Herani,

Gobind

Clif ,

C.B

Solangi,

Ali

Middle name .

M.

Akbar

Other authors name if possible starting with last name Mohammad Pervez Wasim, Allah Wasayo Rajar, and Riaz Ahmed Shaikh

Year.

Title of article

2007

1978 .

2009

In: name of editors (Editors )

Name of journal ,/book/ magzine/ newspaper

Volume No ./edition no.

Issue No.

P N

Farming Mana gement in Pakistan: Sugessted techniques

International Journal of Managemen t and Technology,

1

(2):

3 4

engineering Aspects of water harvesting at the university of Arizona. Economic crises

Proceedings of the water harvesting symposium

Daily Dawn, Karachi

2 3

17th jan,

1