50 Tips

1. BEGINNERS SHOULD READ: (Tips for New Users.) The Dirty Dozen!!! 1.

Have a surge protector on your system (electric and phone). I use Belkin SurgeMaster II Electric and Phone Line Protection. UL 1449 Rating of 330V. $50,000 Connected Equipment Warranty. Cost $39. 2. When you are thru using your computer for the day Close all open programs on your Taskbar, then go to the Start Button then Shut Down, then turn the power off. When you go on vacation or there is a violent thunderstorm, unplug the electric and phone line 3. You need a good anti-virus program (Norton is #1) installed, and keep it updated. When you first install it, you must update because it is already over 6 months behind. With Norton 2002, it will update you automatically every 4 hours if you are on line. Most viruses come from an attachment sent with the email. Also beware of floppy disks from friends. Never open a file sent to you with a .exe extension. These are executable programs that may contain viruses or worms that could plant back doors on your computer. After you have updated, go to Start, Programs, Norton AntiVirus, and click on Rescue Disk, Basic Rescue and the A: drive should already be selected, if not do so. Click on Create and a warning will come up, click on Yes and follow instruction. You'll need 6 floppy disks. If a virus does kill your computer, these disks will help bring it back to life. See #46. 4. Move, resize, Minimize, Maximize, and close a Window. To move a window, put your cursor on the Title Bar (top line of the window), left click and drag to another location. To resize a Window, put your cursor on either of the four sides and when your cursor changes into a double arrow, left click and drag till you get the size you want. At the upper right you'll see three buttons: __ Minimizes the window, but leaves the program running (It is in your TaskBar) [ ] Maximize Button: It will enlarge the window to fill the screen. X Close Button: Click on this to close the program. 5. Buy the Dummies books, Teach Yourself Visually books, or CD tutorials on Windows 98/Me/XP and study them, you will be amazed at what these operating systems can do. Subscribe to Smart Computing 1 800 733 3809 or go to: http:// www.smartcomputing.com/ PLEASE CLICK HERE 6. Tours and Tutorials. Go to Start, Help, and near the top click on Tours and Tutorials. You can spend the day here going on the Internet Tour, Desktop Tour, My Pictures Tour, Start Menu Tour, Playing Games Tour, etc. 7. The size of the bar in your vertical scroll space tells you the size of the file you are viewing. If it fills half the space, you're looking at half of the file. If it fills 10% of the space, there is 90% left, and etc. 8. If you click on __ [ ] X in the upper right hand corner of your Window by mistake, move your cursor to an empty spot before you let it unclick, and the computer will do nothing. 9. If you need practice with your mouse, play Solitaire. If you don't need practice with your mouse, play Solitaire. Let me repeat and repeat and repeat, when typing a document, save the data every few minutes so if something happens to your computer you will not have to do the work all over again. Just do Control S very often. 10. Type: This Computer belongs to: Then type your name, address, and phone number into a WordPad document and name it FBI, then Save. If your computer is ever stolen it will identify the owner. Sample: This Computer belongs to: JOE ISAAC 123 Main Street Lexington KY Phone 888 555 1234 11. What are Boot Up, Desktop, and Taskbar? The screen you're looking at when you first turn your computer on (boot up) is called a Desktop. The small pictures on the left of the Desktop are called Icons, when you click or double click on one of them it opens a program. The Bar that goes across the bottom of your Desktop is called a Taskbar. Remember Desktop, Icons, and Taskbar and what they are. 12. THE VITAL ABC's: PLEASE, PLEASE, PLEASE, DO THEM.

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A: AntiVirus Update. Right Click on the Norton AntiVirus icon in the tray (close to the clock) Click on Open Norton AntiVirus and at the top of the Screen click on Live Update. (You must be online when you do this.) For more information go to #46. Viruses in the Top Fifty Tips B: Windows Update. Go to Start > Windows Update and download all critical updates. This will help save you from crashes and hackers. C: Save Your Data Save your Data: Email Addresses, Bookmarks or Favorites, Important Documents, Quicken Data, etc. Go to: EMAIL ADDRESSES AND BOOKMARKS: (How to save them.) See Tip #13 SAVE YOUR DOCUMENTS: in the Top Fifty Tips below: See Tip #32

2. BLACK ICE AND ZONE ALARM. (A Firewall protects you from Hackers.) If you are using DSL, ISDN, or a CABLE MODEM you need a firewall to keep Internet thieves, vandals and hackers out of your computer. If you can't be seen, you can't be attacked! The firewall Black Ice works fine. On sale is it around $25. There is a free one called Zone Alarm but they try to get you to buy the Zone Alarm Pro which will cost you $39.95 You can download Zone Alarm or Zone Alarm Pro from this web site. http://www.zdnet.com/downloads/partners/zonealarm/download.html Windows XP has a built in Firewall. To see if XP's firewall is enabled, go to Start > Settings > Control Panel, and click on Network Connections. The default is Enable. If you wish to Disable or Enable: Right Click on the Local Area Connection, click on Properties, click on the Advanced tab and check or uncheck "Protect my Computer......) You can use the web page below to check your security when you are on the Internet. Shields Up https://grc.com/x/ne.dll?bh0bkyd2

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3. BLIND CARBON COPY: (Stop publishing your friends' email addresses.) OUTLOOK EXPRESS 6.0. (Other email programs are similar.) It allows you to send a large number of emails out and the recipient will see only one address, the rest are hidden. After the email is sent, the sender can go to Sent and click on that email do ALT + ENTER. then click on Details and all the addresses will appear to the sender only. To start, click on Create Mail, then click on To and options open up, To, CC, BCC, click on BCC (Blind Carbon Copy) If you have a number of email addresses in a folder, HIGHLIGHT that folder or individual names (hold the Control Key down to highlight several names), still better, put the names in a group folder and just click on the folder and BCC, then OK. Now you will not expose everyone's email address to everyone else. All email addresses will be hidden from everyone but the sender. When addressing e-mail, or even just sending a reply or forwarding a message, a courtesy to practice is using the "Blind Carbon Copy" (BCC) feature. BCC allows you to send to any number of people without disclosing the recipient list. In other words, if you send a message via BCC to Bob, Bill and Mary, all three will receive the message, but none of them will know that the other two received the same message. Using BCC will not only prevent your e-mail from opening with a long list of recipients, but by protecting the e-mail address of all the people you send to, you're also helping to cut down on spam and reduce unnecessary Internet traffic. If your mail should get posted on a public forum or forwarded to a junk e-mailer with the list intact, you've just handed over perhaps dozens of prime addresses that are then very likely to be targeted for spam. 4. COMPUTER: Should you leave your computer on 24 HOURS A DAY? NO!! I shut my computer down every night. If I'm going to be gone several days I not only shut it down, I unplug the computer from the wall and unplug the phone line from the wall. You are wearing your fan motor out and pulling dust thru your computer. Your hard drive may be running more. If you get a big surge of electricity that jumps your surge protector, it may save your computer by having it turned off. Your surge protector is passive and works whether it is turned off or on. When it is off, the surge has to jump the switch and the surge protector to get to your computer. The only good thing about leaving your computer on is that you can get rid of the dust bunnies, the fan will pull them into your computer and Kentucky Utilities will love you. If your computer is "always on" you provide more opportunities for hackers to find your computer. ANOTHER GREAT REASON TO CUT YOUR COMPUTER OFF AT NIGHT. It's not unusual to get low on system resources after you use Windows for a long stretch, especially if you open and close programs frequently. Adding a bunch of RAM doesn't help. System resources are stored in fixed memory blocks that reside in your System RAM. Programs store certain routines inside your system resources. Some programs don't reallocate or release the memory, so after a while your machine gets full. You have to restart Windows to free up memory again. That's why Windows feels more reliable if you start it up fresh every day. STILL ANOTHER GREAT REASON TO CUT YOUR COMPUTER OFF AT NIGHT:

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With the increased use of always on DSL and Cable Internet and with the growing threat of hackers and worms, it makes even more sense to shut your computer down when not in use. A computer not running and not connected cannot be hacked.

5. CONTROL PANEL: (Install Hardware, Software, adjust Mouse, set Power Options, etc.) How to add new hardware, software, fonts, sounds, mouse settings and more. A. To install a new printer Go to Start > Settings > Control Panel and click on Printers, then select Add Printer. After 98/Me/XP builds a printer base and if you have the disk that came with the printer, click on Have Disk and follow instructions. If you don't have the disk that came with the printer, then on the left side find, say HP (Hewlett Packard) or Lexmark. then on the right side find the exact model of your printer, click on it and follow instructions. But remember it is better to use the disk that came with the printer because it contains the manufacturer's drivers and they are better than the generic drivers of Windows. For most Hardware, go to Control Panel and click on Add New Hardware and then click on next and follow instructions. B. INSTALL and UNINSTALL programs. If you wish to check the program you are installing for a virus open the Anti-virus program and scan the floppy, or cdrom. But before installing a program close all other programs and disable your Screen Saver and Anti-virus program. Also see 34. Power OPTIONS: To disable your Screen Saver, Right Click on your Desktop, click on Properties, click on Screen Savers, move the scroll bar to the top and click on None, then click OK To disable your Anti-Virus program Right Click on its icon in your Taskbar and click on disable and it will show a big X on the icon. Now you’re ready to install. If you do not have an icon on the Taskbar open the Program itself and Disable it. After you install your program, you must reset the above. Also, be sure to check the system tray (the area next to the clock with all the little icons). Right-click each icon you see there, and if there are options to close or disable them, you should do so. After running the new program's setup, simply restart Windows to bring all the icons back. INSTALL: - When you put your CD in, it should practically installs itself. But if you put it in and it does nothing then, Start > Settings >Control Panel >Add/Remove Programs click on Install. UNINSTALL: 3 Ways to uninstall a program: Best. The program itself may have an uninstall program built in. Go to Start - Programs - click on the program itself and see if it has an uninstall line. 2nd Best. Go to Start > Settings > Control Panel double click on Add/Remove Programs and if the program is there high light it and then click on Add/Remove and it will remove it.

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3rd Best. Go to Start > Programs > Windows Explorer, find the program folder on the left side, highlight it and hit the delete key on the keyboard. Or go to Start > Find > File or Folders type in the name of the program. Make sure the "Look In" box has your C drive listed. click on Find Now. Highlight the program and hit the delete key on your keyboard. This sends the program to the Recycle Bin. When you install a program it may put an icon on your desktop, a .dll file in your system files, a line of code in your config.sys or your Autoexec. bat and the name of the program in your "Programs" in your StartUp Menu. When you uninstall, it will remove these items. But when you delete the program from Windows Explorer it only removes the program itself and none of the other items. C. To add new fonts: Go to Start > Setting > Control Panel and click on Fonts, then File, then Install New Fonts, use the down arrow to click on your D (cd-rom drive), then on the left, click on the file you want. In the large box on top highlight the fonts you wish to install and click on OK and they are installed. Now when you open your word processor and click on Font, you may choose one of the new fonts. D. To install new Clip Art or Photos. Go to Start > Programs > Microsoft Word. Now click on Insert, Picture, Clip Art. Click on Import Clips, use down arrow to browse to find the cd-rom drive(usually D). Click on the clip art file you want, click OK, now right click on the art and click on insert and now it is in your document. E. To install new sounds: Go to Start > Programs > Windows Explorer, find your cd-rom drive (usually D). Find the .wav file you want on the right side. On the left side click on the + sign in front of Windows to expand it and you’ll see Media down the line. Drag the .wav file you want into Media. Now go to Start > Settings > Control Panel, Click on Sounds. For example, click on Close program, now Use the down arrow to find the .wav file you want and click on it. Then click OK. F. If you wish to change your mouse pointer: Go to Start > Settings > Control Panel and click on Mouse and click on pointers click on Working in Background, click on Browse, the Look In box should have Cursors in the blank, click on the file you want and click OK. If Cursors is not in the Look In box, click on Browse and use the down arrow and click on the C drive, then Windows, then Cursors. 6. COOKIES: (No Big Deal) A cookie is a file sent to a web browser by a web server that is used to record one's activities on a website. For instance, when you buy items from a site and place them in a so-called virtual shopping cart, that information is stored in the cookie. When the browser requests additional files, the cookie information is sent back to the server. Cookies can remember other kinds of personal information --your password, so you don't have to re-enter it each time you visit the site; your preferences, so the next time you return to a site, you can be presented with customized information. Some people regard cookies as an invasion of privacy; others think they are a harmless way to make websites more personal. Most cookies have an expiration date and either reside in your computer's memory until you close your browser or they are saved to your hard drive. By the way, cookies cannot read information stored in your computer. You can use notepad to view cookie files. For Windows users of Navigator, the file is called cookies.txt and is located in the same folder as Netscape. Mac users can find it in the Netscape folder in the System > Preferences folder. Explorer creates separate files for each cookie and stores them in folders named "Cookies" or "Temporary Internet Files." Cookies are harmless, don't really take up much space, and save you time, but some people get upset over them. 7. DESKTOP: (Contains Icons, Taskbar, Onscreen Work Area.)

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A. Fun things to do with your Desktop. Caution: please write down the settings before you change them, so you may return. I've been there and it is very difficult to remember the old settings. A. Right click on your Desktop, click Properties: 1. Under the tab Background: Click on the down arrow and choose between bubbles, rivets, black thatch, clouds, etc. (different systems have different items.) You can also put your favorite photo under this tab. 2. Under the tab Screen Saver: (I recommend the option, blank screen, if it is an option, as it will save wear and tear on your monitor.) Click on the down arrow and choose between Blank Screen, Flying Windows, Scrolling Marquee, Pipes, Flying Objects, etc. (different systems have different items.) Choose Settings to change the speed and density, etc of the above. Then choose Preview to see it on the full screen. My Pictures Screen Saver; this will show all your photos that are in your My Pictures folder for 6 seconds each. Same as 2 above, but you click on My Picture Screen Saver. 3.Under the tab Appearance: (Caution: please write down the settings before you change them, so you may return.) You may click on the down Item arrow and choose to change the font, size, or color of the Inactive Title Bar, Caption Buttons, Active Title Bar, Scroll Bar, Window, etc. An easier way is to actually click on the display of the above. Click on the Inactive Title Bar, Active Title Bar, Caption Buttons, etc and at the bottom of the dialog box it will show up with the current setting, just click on the down arrows (sometimes up arrows) and choose the font, size, or color. 4. Under the tab Setting: (Your video card and monitor will determine your choices.) On the left you will have colors: Total numbers of Colors 256 (8bit), 256 Colors High Color (16bit), 65,536 Colors True Color (24bit) 16,777,216 Colors On the Right, Screen Area 640 by 480 pixels, 800 by 600 pixels, 1024 by 768 pixels. A pixel is three dots (red, green, blue) on color screens. The greater the number of pixels, the smaller the type and the more information you can get on your screen. B. ADD OR DELETE SHORTCUT ICONS ON THE DESKTOP, QUICK LAUNCH, OR START MENU,. IN WINDOWS 98/Me/XP: It is very easy: First you must find the program. It will be under Programs or under a submenu like Accessories. Start >Programs >Accessories, put your arrow on WordPad (or any other program) and Right click and drag it to the DESKTOP, Quick Launch, or Start Menu, unclick, select Create Shortcut from the Menu. (DO NOT LEFT CLICK AND DRAG OR YOU WILL REMOVE IT FROM THE MENU) Shortcut Icons have an arrow at the bottom. Deleting a Shortcut, does not delete the Program itself. To delete shortcuts, left click and drag to the Recycle bin and let go. Some Icons on your Desktop will not delete, such as Network Neighborhood, you have to use TweakUI, a microsoft utility program to delete it. I have it for 95, 98, Me and XP just bring a disk to class.

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If you want your Program or Document opened in a regular Window, or Full Screen, Right click on the shortcut icon, click Properties, click on the down arrow and select Regular Window or Maximized, then click OK. If you wish to change an icon, Right click on the shortcut icon and browse here: Lots of Icons in these files: C:\windows\system\pifmgr.dll C:\windows\system\shell32.dll C:\windows\explorer.exe C:\windows\moricons.dll C:\windows\progman.exe Make your Desktop Icons behave. Right Click on your Desktop, left click on Arrange Icons and select Auto Arrange. In this option if you try to move them they will flop back. If you wish to move them around on your Desktop, unselect Auto Arrange and click on Line Up Icons. Any time your icons seem out of line, just go to Line Up Icons and click on it. 8. DESKTOP CLUTTER: TOO MANY ICONS ON YOUR DESKTOP? ? Right Click on your Desktop, select New, then click on Folder, name the folder Misc or Stuff. Then hit Enter. Now left click and drag your least used icons into this folder. 2 rows of icons on your Desktop should be enough. Here's a quick way to locate the icon you're looking for. Left Click on any vacant space on the Windows desktop and press the first letter of the icon's label. Windows will highlight it, if that's not the one you're looking for, keep pressing the letter and watch the highlight as it cycles through the matching icons. 9. DESKTOP: SAVE "TIPS" and "JOKES" to your DESKTOP. If you need a way quick to save the Tips or Jokes try this. Right Click on the Desktop, select New, then click on Microsoft Word Document, or WordPad Document. This will put the file on the Desktop, While it is highlighted, type in TIPS.doc and hit enter. (or type in Jokes.doc for another file) Now when you receive TIPS in your email, click on the body of the message, do Control A, to highlight, and Control C to copy. Now click on TIPS.doc on your Desktop and do Control V to paste the Tips into the document, then Control S to Save. The next time you open Tips.doc, do Control End (this key is just above the up arrow key) and this will take you to the end of the document so you can paste more documents in. and keep them in chronological order. This way you can institute a Search through the whole document by doing Control F. 10. DEVICE MANAGER: (Shows all your hardware and if its working properly.) Keep a printout of the Device Manager Report handy for Emergencies. The Device Manager shows you what makes your computer tick. There you'll find name, settings, and driver file details for every device and piece of hardware on your system. (modem, keyboard, monitor, CD-ROM, mouse, etc.) This report can be a handy reference when talking to a technical support professional, upgrading your system, or troubleshooting resource conflicts among devices. To get there, hold the Alt key down, and with the mouse left click on My Computer, then click on Device Manager.

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I'm using my system as an example. General Tab shows: Microsoft Windows XP Home Edition, Version 2002 Registered to Joe Isaac 55277-OEM-0011903-00198 Pentium 4 CPU 1.80GHz 512MB Ram Device Manager Tab shows: All of your Hardware, CD-ROM, Disk Drives, Keyboard, Modem, Mouse, Ports, etc. An X through the device's icon means the device has been disabled. A circled yellow exclamation point (!) through the device's icon means the device has a problem. The type of problem will be displayed in the Properties dialog box. Want a hard copy report of everything installed on your system? In the Device Manager, with Computer highlighted click the print button. Under Report Type, select either of the following: System Summary to print a report of which hardware is currently using which system resource (IRQ, RAM, and so on) All Devices and System Summary to print a report on EVERY device connected to and/or installed on the computer Click OK. Only drawback here: The report MAY look like so much Greek to you, but try to slug through it. It is good information to have. On my system the: Printed System Summary was 4 pages. All devices and System Summary was 13 pages. Performance Tab: Memory 512 MB of Ram System resources 83% free File System 32 Bit Virtual Memory 32 Bit Disk Compression Not Installed ADVANCED SETTINGS ARE: File System - Graphics - Virtual Memory If a piece of hardware has a circled yellow exclamation point (!) or an X through the device’s icon: Click on the + sign and then Right Click on the actual name of the device and a screen will come up that will let you update the driver, disable, uninstall, then click on Properties and you have a Troubleshoot Option. ========================================== In Windows XP: To open Performance, click Start, point to Settings, and then click Control Panel. click Administrative Tools, and then click Performance 11. DOWNLOAD: Finding a download ? ? ?

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This use to be my worst fault, I would download a file and then could not find it. Go slow, it will ask you where you wish the file to be saved. Then use the down arrow to browse until you find Desktop, and click on it. I save mine to my Desktop. After a while I move them to other folders. 12. ECLEAN: (Send clean legible emails to your friends.) ECLEAN is a shareware program that will remove the arrows >>>> and restructure sentences from your email. Use it free for 4 weeks and if you like it send the guy $10. If you want a copy of the program I can email it to you or leave you a copy at my mail box at CKCS. I really like it and use it all the time. You can download it from: PLEASE CLICK HERE You may make copies of the program and give them to anyone you wish. To Install, put the Disk in the A drive, go to Start > Programs > Windows Explorer scroll up the left side until you see the 3 1/2 Floppy (A) drive and click on it. On the right will be the file "eclean", just click on it and follow instructions. For email version, click on the attachment Setup.exe, use the down arrow on the right and click on Desktop, then click on Save. Now go to your Desktop and click on Setup.exe and follow instructions. It should put an icon in your Taskbar tray. ===================================== To use Eclean: Highlight the portion of the message you want to clean, do Control C to copy , then right click the Eclean icon in the Taskbar, click on Clean Clipboard. Go to your new email, click on the body of the email where you want the message to go and this will give you an insertion point (the pulsating vertical bar) and do Control V to Paste. To configure Right Click on the Eclean Icon on the Taskbar, click on Programs Options, Cleaning Options, then unclick the top option Display Task Selection Window prior to cleaning a document.

13. EMAIL ADDRESSES AND FAVORITES: (How to save them.) How to transfer data from your old computer to your new one. For documents and .jpg files go to Windows Explorer, find the files, highlight the ones you want, RIGHT CLICK on one of the them (they all act the same when highlighted) select Send To: 3 1/2 Floppy. In the new computer, put the Floppy in the drive, Open Windows Explorer go to File, New, Folder and name it. If you already have a folder skip this step. Now scroll up and click on the 3 1/2 Floppy icon and it will reveal the files now Control A to highlight them, Control C to copy the files. Click on the new folder and Control V to paste them. Don't try to copy programs because them must be installed from the original CD.

EMAIL FOLDERS TRANFER:

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This one is deep in the computer folders and subfolders: While OUTLOOK EXPRESS 6.0 is open go to Tools, Options, Maintenance, Store Folder and it will give you the path to your email folders. These files are so large you must use a CD burner to copy them. To transfer your email addresses, open OUTLOOK EXPRESS, click on Addresses, then click on File, Export, Address Book in the Save In box use the down arrow to find 3 1/2 Floppy. At the bottom, name the file with a date. This will fit on a floppy. To transfer your Favorites, open Internet Explorer, go to File, then click on Import and Export, click on Export Favorites, next, next, click on browse, click on the down arrow until you you find 3 1/2 Floppy, then at the bottom click on Save. Addresses and Favorites will fit on the same floppy. When you want in put the Addresses on your new machine, Open OUTLOOK EXPRESS, click on Addresses, click on File, Import, Address Book, if the 3 1/2 Floppy is in the Look In box OK, if not scroll until you can click on it. Then click on the WAB file and it will restore all your email addresses. To Transfer you Favorites, Open the Internet Explorer: Go to File, then click on Import and Export click on Import Favorites, next, next, click on browse, click on the down arrow until you you find 3 1/2 Floppy, then click on the bookmark.htm file. On a Program like Quicken: Go to File, Backup and put it on a floppy. On your new computer Go to File, Restore. This only applies to data. You must install Quicken on your new computer with the original CD. ====================================== Be safe make recovering deleted file impossible. When you delete a file ordinarily, it isn't actually removed. Contents of the deleted file continue to be stored on the disk and can be easily recovered using any unerasing utility. This program overwrites the file with random data, making recovery impossible. It integrates into Windows Explorer, so you can easily select and wipe any number of files, using the normal one-pass wiping or the more secure seven-pass method. The program can also be run from a command-line prompt. If you're feeling adventurous, you can even create your own wiping scheme to shred sensitive information on your computer. I have bcwipe3.exe on the New Fun Things CD under "Delete Files Permanently." Will have the CD at the next workshop or I can leave you one at my CKCS mailbox. Or you can download it from: http://www.jetico.com/bcwipe3.exe ====================================== OUTLOOK EXPRESS: If someone sends you an email and you wish to add them to your Address Book: While you are looking at the email, click on Tools, then click on Add Sender to Address Book. To add folders to the left side of your email, local folders: With your email program open, highlight "local folders", click on File, Folders, New and type in Family, Computer, Misc, or any other name. Now when you get an email from a family member, or an email from me you can left click and drag it to the Family or Computer folder.

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After I read my emails, I either drag them to a folder or delete them. I try to keep my Inbox empty. ====================================== If you email to groups of people: Open the address book, click on File, New Group. Type in the name of the New Group, say Family, then click on New Contact for new email addresses not in your addresss book. Fill in the blanks and click on Add, then OK. (the new contact will also be automatically added to your Group and your main email list.) To add names to the Family Group that you already have in your address book, click on Select Members. Then scroll and highlight their names by holding the control key down and clicking on each name that you want, now click on Select and they will be added to your Family Group. Now you can send email to all the people in the your Family by just clicking on "Family". ======================================

14. EMAIL ARROWS > > > >: Remove those annoying Arrows from your email. Highlight the arrows and text, Control A high lights everything. To high light a part of it, left click the left side of the message, and drag your Cursor down the left side of the page until you have highlighted what you wish. Once highlighted, Control C to Copy. Now open up the Word, Wordpad, etc. Control V to Paste. Now Control H, type in > in the "Find what:" box, Leave the "Replace with:" box blank, then click on Replace All. All your arrows will be gone. Now highlight, copy and paste the text into your word processor or the body of your email. A new $10 shareware program called eclean removes the arrows and will restructure the sentences. It is a great program. Email me if you want it. Eclean (See Tip #12) will do it better and quicker. ---------------------------------------------------------------------------Besides Arrows >>>>>, you can remove your old girl friend's name from a document. Say Susan was your girlfriend and she was in your letter 10 times and you wanted to use the same love letter for your new girl friend Mary Jane, you high light the document, do Control H, type in Susan in the "Find what:" box, In the "Replace with:" type in Mary Jane, then click on Replace All, and Susan will be history. 15. EMAIL ATTACHMENT: How to Save or Send. OUTLOOK EXPRESS 6.0 (Your email program may be similar) Open Outlook Express, and click on Create Mail, click on Attach, use the down arrow click on your C drive, and browse to find .doc file or a .jpg file you want. Highlight the file and click on Attach. and it will show up in the email you’re about to send. To open an attachment in your email, you click on the paperclip on the right side of your email. You may click on the Attachment to open it or click on Save the Attachment (suggest you save it to your Desktop)

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ADVANCED USERS !!!!!!! The more advanced users may wish to click on the C drive and scroll until they find the folder they wish to save it in. For AOL USERS: Joe, For your info. When you receive E-mail with and attachment it will be noted on the incoming E-mail message near the top of the Email window. Look to the bottom of the window and click on download. You now have a choice to download now or later, select download now and a box will appear again asking where to want to down load. Select the drive and location for your download file and then save. Once you have the file open you can save it a location that will make it easy to find in the future. If you are using AOL 7.0 or 8.0 you will also see a box asking if you want to view the download, click yes and your picture should appear. Once open you now have a chance to save the file so in the future you will know where it is located. Also important is that picture has a JPEG extension and the computer used to view the picture has a software program that will open those pictures. Send the E-mail with the picture attachment to yourself and then try to open it so you can instruct others how it is done. TOM LABORIO 16. EMAIL COPY AND PASTE: Also documents and web pages. If you copy and paste your email it will look better and open easier and not expose all your email addresses. Highlight the text you wish to transfer, do Control A to select all, this high lights everything. To high light a part of it, left click the left side of the message, and drag your Cursor down the left side of the page until you have highlighted what you wish. Once high lighted, do Control C (to copy) Now go to Start > Programs > Accessories and click on WordPad. (or Word, or Word Perfect, or open your email like you're going to send a new message and click on the body of the email, this will give you an insertion point, then) do Control V to Paste. Once you get to this point you may type in more text or delete text or email addresses. The above works from word processor to word processor, email to email, word processor to email, and email to word processor. This way only the text of the message will be sent. I do this all the time, it is real easy after you do it a few times. 17. EMAIL FORWARDING OR REPLYING: You must first click on Forward or Reply, and in this new window, left click and drag your cursor thru all the extra email addresses to highlight them, then hit the delete key. Your reader will appreciate it. Now when you forward the message you won't be exposing all those addresses (and they are personal). Better still, left click and drag your cursor thru the main message to high light it, CONTROL C (to copy), then open up a blank email click on the body of it, CONTROL V to paste. Now you're cooking. You have a good clean email going out. 18. FULL SCREEN: Open your Programs in a Window or Full Screen. Right Click on your Shortcut Icon, click on Properties >Shortcut Tab and in the bottom blank, do the down arrow and select Normal Window, Maximized (full screen), or Minimized (in Task Bar) click OK.

19. HOAXES: Don't send HOAXES to your friends.

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98% of virus warnings are Hoaxes. Before you pass on a virus warning hoax, no matter how official it looks check it out on: http://www.FSecure.com/virus-info/hoax/ Please Bookmark this Web address! Go to the bottom of the page and click on a Letter of the alphabet, like J for "It Takes Guts to Say Jesus" hoax. You can also click on the "list of the latest hoaxes" or a "list of all hoaxes". It is a good page to keep. 20. HOT DOCS. (If you work with the same 5 or 10 documents, this is GOLD.) ADVANCED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! This takes a little time to set up, but it is fantastic. Add a folder to the Start menu that holds the documents you use frequently. Right-click on the Start Button and choose Open then right-click on the empty space in the folder, choose New/Folder and give the new folder a name, like Hot Docs. For documents in other folders, go to Windows Explorer Highlight and Right drag and drop into Hot Docs those files you wish, and select "Create Shortcuts Here" option. Now all you have to do is go to Start > Hot Docs to access your most important files. In Start > Documents, your files rotate out after 15 items, in Hot Docs they stay put. Remember to "Control End" when you want to add items to the bottom of the file. 21. KEYBOARD shortcut commands. Shortcut Action CTRL+C Copy. CTRL+O Open. CTRL+S Save. CTRL+V Paste. CTRL+Z Undo. The following table summarizes the shortcut keys available on the Microsoft Natural® Keyboard. Windows logo key Brings up Start menu. WIN+F1 Start Help. WIN+TAB Cycle through taskbar buttons. WIN+D Minimizes all open windows and shows desktop. WIN+E Start Windows Explorer. WIN+F Find files or folders. WIN+M Minimize All Windows

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SHIFT+WIN+M Restores all Windows WIN+BREAK Cycle through Taskbar buttons. INTERNET EXPLORER AND NETSCAPE SHORTCUTS: Use keyboard shortcuts to perform common browser functions and give your mouse hand a break. A few basic shortcuts will save time while you are surfing the Web and will give you more browser control. Home: Jumps to beginning of page. End: Jumps to end of page. Esc: Stops loading of current page. F11: Toggle between full screen and regular view of the browser window Alt + Left Arrow: Goes back to the previous page. Alt + Right Arrow: Goes forward to the next page. Alt + Home: Goes to your homepage. Ctrl + N: Opens a new browser window. Ctrl + W: Closes the active window. Ctrl + O: Opens address box. Ctrl + R: Reloads the current page. Ctrl + B: Opens the Organize Favorites or Bookmarks window. Ctrl + D: Adds the current webpage to your Favorites or Bookmarks. Ctrl + H: Opens the History folder. Ctrl + F: Finds text on current page. 22. KILLER WEB SITES

The best search engine is http://www.google.com Please Click Here Type in a name, phone number, medicine you name it and it will find it. ================================================= Top Health Sites 4 1 03 MEDLINEplus http://medlineplus.gov/ Please Click Here Centers for disease Control and Prevention http://www.cdc.gov/ Please Click Here Healthfinder http://www.healthfinder.gov/ Please Click Here HealthWeb http://www.healthweb.org/ Please Click Here Mayo Clinic http://www.mayoclinic.com/index.cfm

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Please Click Here Medem http://www.medem.com/MedLB/medlib_entry.cfm Please Click Here National Women's Health Information Center http://www.4women.gov/ Please Click Here Oncolink http://www.oncolink.upenn.edu/ Please Click Here Alternative medicine: http://www.bastyr.edu/library/resources Please Click Here and http://www.nutrition.gov/ Please Click Here ==================================================== HOTSHEET has over 500 web page addresses. You can spend days here and you should, it is great. http://www.hotsheet.com/ Please Click Here Some of the more interesting ones covered in class were: 1. Under "search portal", then under "portals" click on Yahoo. Portals are great, I use mine every day, and it is FREE. I really want everyone to have a portal, it is so fantastic. How to set up your Portal: See Tip #25for Instructions. ========================================== 2. Under "Travel" and under "air & hotel" click on Travelocity fill in the blanks like Lexington, KY -- Daytona Beach, FL when you are leaving, when you are returning, etc. and click on Search. It will give you several flight schedules and the cost. There are several options at the top of the page such as Lodgings, Cars, Cruises, etc. 3. Under "Travel" and under "maps", click on MapQuest, get a map from start to the finish of your trip. 4. Under Research, Health, click on Mayo Clinic and like: type in Diabetes. 5. Under Shopping, the Autos, click on K.Blue Book and you can get the value of your car. 6. Home Living, Food, and click on All Recipes, in the Search Allrecipes blank, type in Chicken Dressing and hit Go. 7. Under Research, Govmnt, then click on IRS, at the bottom of the page click on Forms and Pubs. You can download Tax forms and Publications. It will save you a trip to the IRS office. For Federal Forms go to: http://www.irs.ustreas.gov/forms_pubs/index.html PLEASE CLICK HERE While on this page it will ask you if you want to download Adobe Reader (it is free), do so, you need this to print the forms. For State Forms go to: http://www.state.ky.us/agencies/revenue PLEASE CLICK HERE For Lexington Forms go to: http://www.lfucg.com PLEASE CLICK HERE Tax forms 2nd space down in the middle. ==========================================

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B. Has hundreds of the best web sites. http://www.ceoexpress.com/ Please Click Here C. Learn how to use the Internet. http://www.learnthenet.com/english/index.html Please Click Here D. This is the CENTRAL KENTUCKY COMPUTER SOCIETY home page. Check out our history, calendar, members helping members, etc. http://www.ckcs.org/ Please Click Here E. Everything you ever wanted to know about the 50 states. Including colleges, capitals, populations, marriage and death records, etc. http://www.50states.com/ Please Click Here F. HELP AND HOW TO: for computers and software: Step by step tutorials and helpful know how, beginners guides, P C check ups, performance boosters, etc. http://www.zdnet.com/zdhelp/ Please Click Here 1. >>>> Search Public Records on the Internet I looked up Death, Marriage, and Divorce of relatives. Fantastic web page. Bookmark it. Whether you're trying to locate a long lost relative, former classmate, or perhaps you are interested in checking out a criminal record on a shady character that has been bugging you, this is the site for you. Search this site with over 2,000 free searchable public record databases. http://www.searchsystems.net/ Please Click Here ========================================== 2. CNET Help.com is the place to find hundreds of thousands of computer and technology questions and answers. http://www.help.com PLEASE CLICK HERE Get the latest from Microsoft: A compendium of the past week's news highlights at Microsoft. Find important headlines, contests, free downloads,

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fun stuff to read, and tips and tricks! http://www.microsoft.com/ PLEASE CLICK HERE Another good place to look for Computer answers: http://www.PCNineOneOne.com/ PLEASE CLICK HERE ========================================== In Smart Computing, a magazine we highly recommend, there were some dynamite WEB pages such as: 3. Acronym Finder http://www.mtnds.com/af (has 50,000 acronyms such as FICA) PLEASE CLICK HERE ========================================== G. Encyclopedia http://www.encyclopedia.com (has 17,000 articles) PLEASE CLICK HERE ========================================== H. ZIP + 4 http://www.semaphorecorp.com/cgi/form.html Impress you friends by including the full ZIP+4 code on their letters PLEASE CLICK HERE PLUS: www.smartcomputing.com Please Click Here Search the editorial archive, including every issue of Smart Computing plus all Guide, Learning, and Reference Series issues. Pick An Article Type: 1. Show me everything you've written about...(searches all article types) 2, I want to learn more about...(general information) 3. I'm having trouble with...(troubleshooting and problem-solving) 4. Teach me how to...(install, upgrade, replace, optimize, etc.) ========================================== I. One Look Dictionaries http://www.onelook.com (searches 300 dictionaries) PLEASE CLICK HERE J. Enter your birthday at the top of the screen, and it will tell you the newspaper headlines on the day you were born,

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sports headlines for the year, popular songs of the year, price of gas, etc. The year I was born, 1926, Bread was 9 cents a loaf, a stamp was 2 cents Average Income $1427, Dow average 157, Car $275, etc. http://dmarie.com/timecap/ Please Click Here K. HELP YOURSELF !!!!!!!! PLEASE BOOKMARK THIS WEB SITE, IT IS THE BEST HELP SITE I'VE EVER FOUND!!!!!!! At Help-Site you can do both--give and take--of manuals, FAQs, and links for the care and feeding of hardware. http://www.help-site.com PLEASE CLICK HERE L. RESOURCES FOR SENIORS: 1. Access America for Seniors provides information on government services of interest to older Americans, covering topics that range from Social Security and employment to travel and consumer issues. http://www.seniors.gov PLEASE CLICK HERE 2. New Web Site for Seniors: This site considered one of the most comprehensive of its kind, includes programs such as Supplemental Security Income, Medicaid, State drug benefits, Meal on Wheels, food stamps, health insurance counseling, veterans' medical care and transportation. There are over 1,000 state and federal assistance programs. www.benefitscheckup.org PLEASE CLICK HERE 3. >>>> Social Security Online http://www.ssa.gov/ Please Click Here M. Complaints? Turn 'Em In! - U.S. Government Info/Resources Air Travel Service Problems, Automobiles - Vehicle Safety or Defects Automobiles - Vehicle Safety or Defects, Consumer Products, Safety or Defects http://usgovinfo.miningco.com/library/weekly/aa043099.htm PLEASE CLICK HERE N. Ellis Island Database Online: Ellis Island officials and the Mormon church introduced records for 22 million immigrants who entered the port of New York from 1892 to 1924. 70 percent of all U.S. arrivals came through New York.

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www.elisislandrecords.org PLEASE CLICK HERE Netscape will not access this web site. ========================================== O. >>>> One Stop Reference Engine Tired of spending precious time surfing the Web for reference materials? Well, surf no more because we've found xrefer.com, your one-stop reference engine for online encyclopedias, dictionaries, thesauri & books of quotations from the world's leading publishers, all in one place. http://www.xrefer.com/ Please Click Here ========================================== P. Education: National Geographic, http://www.nationalgeographic.com Please Click Here Visit the Pearl Harbor Supersite A groundbreaking multimedia map, time lines, and survivors' stories let you experience the attack-moment by moment, target by target >> Q. Tribute to veterans of World War II, Korean, and Vietnam Wars. Plus 30 other sites, most from the 50's. http://www.loti.com/vet.html Please Click Here R. The Hubbell Telescope is giving us some amazing pictures... http://antwrp.gsfc.nasa.gov/apod/archivepix.html Please Click Here S. This Web page show you how stuff works. (You've got to try this page.) How 4X4s work, how lock picking works, how rain forest work, how Venus Flytraps work, etc. http://www.howstuffworks.com/ Please Click Here T. Define puzzling terminology, It claims to define every Internet term and every file in the world, even shows the 20 most frequently queried terms. http://www.whatis.com Please Click Here U. CAR PRICES: 1. Kelley Blue Book

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Free new car pricing reports with specs, photos, invoice, MSRP, incentives and rebates. Select options to configure the exact car you want. Also USED CARS: http://www.kbb.com/ Please Click Here 2. EDMUNDS.COM New and Used Prices and other Information Complete Resources for Evaluating & Buying, Appraising, Buying & Selling http://www.EDMUNDS.com/ Please Click Here V. You know those error messages you get on your screen, Find our what they mean. http://www.wintrouble.net/ Please Click Here W. THE KIM KOMANDO NEWSLETTER! Sign up for your own FREE copy! I have been receiving this newsletter for years and find it very informative and sometime funny. http://www.komando.com/newsletter.asp PLEASE CLICK HERE 1. From Printers to Power Surges and from May 1996 to July 2001 -- Kim Komando is hosts one of Top 10 Most Listened-To Radio Programs in the U.S., The Kim Komando Computer Show. You can browse through an archive of all her past columns online at: http://www.komando.com/kolumns_index.asp Please Click Here 2. KIM KOMANDO'S KOOL SITES OF THE WEEK: Kool Sites can be informative, weird, stylish, offbeat or unique. Below are samples from this week, or get the full list of Kool Sites at: http://www.komando.com/koolsites_index.asp Please Click Here 3. A COMPUTER'S BEST FRIEND You already know Kim Komando is your computer's best friend, and you can keep your computer happy by filing it with the best of past columns from the Digital Goddess. You can find the complete archive of past columns online from July 8, 1997 to the present, use the right side of the large rectangle to access. http://www.komando.com/media/newsletter

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Please Click Here X. Look Up Almost *Anything,* For Free Wow! I just found http://www.bartleby.com and it's replaced a bunch of separate sites I used to have book marked. Please Click Here The site gives you free and easy access to the Columbia Encyclopedia, Sixth Edition, The American Heritage Dictionary of the English Language, Third Edition; Roget's II: The New Thesaurus, Third Edition; Simpson's Contemporary Quotations; and The American Heritage Book of English Usage, Bartlett's Familiar Quotations, Strunk's Elements of Style; six poetry anthologies, including the Oxford Book of English Verse; Emily Post's Etiquette; the Cambridge History of English and American Literature: An Encyclopedia in Eighteen Volumes; Frazer's the Golden Bough (1922) and Thomas Bulfinch's Mythology (1913). And (believe it or not) there's more, too--- too much to list. It's a whole small reference library at your fingertips Y. DIGITAL PICTURES: Free tips for taking better digital pictures. http://www.saycheese.com Please Click Here Z. TOPNOTCH MISC. 1. TV: PBS Online. http://www.pbs.org Please Click Here 2. Currently featuring biographies of: Bing Crosby, Queen Elizabeth, Marilyn Monroe, Elvis Presley, Jimmy Carter, Francis Scott Key, Ernie Pyle, Alexander Fleming, Louis Armstrong, Ralph J. Bunche, Alex Haley, Cecil B. DeMille, Annie Oakley, Alfred Hitchcock, Napoleon Bonaparte, Orville Wright, Leonard Bernstein, Mother Teresa, Lyndon Johnson, etc; plus music from Keely Smith singing Frank Sinatra. http://amillionlives.com/ Please Click Here

23. ONLINE IDENTITY THIEVES. The Privacy Rights Clearinghouse has many tips for protecting your privacy. This is a few of them here: Reduce the number of credit cards you actively use to a bare minimum. Carry only one or two of them in your wallet. Cancel all unused accounts. Even though you do not use them, their account numbers are recorded in your credit report, which is full of data that can be used by identity thieves. Keep a list or photocopy of all your credit cards, the account numbers, and expiration dates and the telephone numbers of the customer service and fraud departments in a secure place (not your wallet or purse) so you can quickly contact your creditors in case your cards have been stolen. Do the same with your bank accounts. Order your credit report once a year from each of the three credit bureaus to check for inaccuracies and fraudulent use of your accounts. When creating passwords and PINs (personal identification numbers), do not use the last four digits of your Social Security (news - web sites) number, your birth date, middle name, pet's name, consecutive numbers, or anything else that could easily be discovered by thieves.

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Don't record passwords on anything in your wallet or purse. Protect your Social Security number (SSN). Release it only when absolutely necessary (like on tax forms, employment records, most banking, stock, and property transactions). The SSN is the key to your credit and banking accounts and is the prime target of criminals. If a business requests your SSN, ask if it has an alternative number which can be used instead. Do not have your SSN printed on your checks. Don't let merchants hand-write it onto your checks because of the risk of fraud. There is no law against this, so you may need to be assertive. Carefully review your credit card statements and phone bills, including cellular phone bills, for unauthorized use. Store your canceled checks in a safe place. In the wrong hands, they could reveal a lot of information about you, including the account number, your phone number and driver's license number. Never permit your credit card number to be written onto your checks. It's a violation of California law (California Civil Code 1725) and puts you at risk for fraud.

WHAT TO DO IF YOU LOSE YOUR PURSE OR WALLET: We've all heard horror stories about fraud that's committed using your name, address, SSN#, credit, etc. Unfortunately I (author of this piece) have firsthand knowledge, because my wallet was stolen last month. Within a week the thieve(s) ordered an expensive monthly cell phone Package, applied for a VISA credit card, had a credit line approved to buy a Gateway computer, received a PIN number from DMV to change my driving record information online, and more. But here's some critical information to limit the damage in case this happens to you or someone you know. As everyone always advises, cancel your credit cards immediately, but the key is having the toll free numbers and your card numbers handy so you know who to call. Keep those where you can find them easily (having to hunt for them is additional stress you WON'T need at that point!). On a personal note, I remember losing my Master Card and until I got the toll free number from information, etc. I was a wreck. File a police report immediately in the jurisdiction where it was stolen, this proves to credit providers you were diligent, and is a first step toward an investigation (if there ever is one). But here's what is perhaps most important: I never ever thought to do this. Call the three national credit reporting organizations immediately to place a fraud alert on your name and SSN. I had never heard of doing that until advised by a bank that called to tell me an application for credit was made over the Internet in my name. The alert means any company that checks your credit knows your information was stolen and they have to contact you by phone to authorize new credit. By the time I was advised to do this - almost 2 weeks after the theft, all the damage had been done (there are records of all the credit checks initiated by the thieves' purchases, none of which I knew about before placing the alert). Since then, no additional damage has been done, and the thieves threw my wallet away this weekend (someone turned it in). It seems to have stopped them in their tracks. The numbers are: Equifax 1-800 525-6285 http://www.equifax.com Experian (formerly TRW) 1 888 397-3742 http://www.experian.com Trans Union 1-800-680-7289 800 888 4213 http://www.tuc.com Social Security Administration also has a fraud line at 1-800-269-0271 If your identity has been stolen and someone is using your name and social security number to open accounts or make purchases, contact the FTC immediately at 1 877 438 4338 http://www.consumer.gov/idtheft If you believe your account has been used on the Internet or if you're a merchant who's been the victim of Internet fraud, report the incident to your local police department and the Internet Fraud Complaint Center http://www.ifccfbi.gov./

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The Internet Fraud Complaint Center (IFCC) is a partnership between the Federal Bureau of Investigation (FBI) and the National White Collar Crime Center (NW3C).

Preventing Identity Theft One of the fastest growing crimes in the United States is identity theft, or where someone steals your information and uses it to obtain credit cards, check accounts, etc. in your name. So, how can you protect yourself from being a victim? Here are some tips: 1) Never leave your handbag or even a cell phone in your locked car. If a thief can see it, it's tempting and easy to get by smashing a window. Instead, lock these and other valuable or important items in your trunk. 2) Size down your pocketbook and leave home name or identification cards that you rarely or infrequently use. Never carry you social security card with you unless absolutely necessary. 3) Leave your checkbook home and pay with credit cards or cash. That way your loss is minimal and the hassle is reduced if you become a crime victim. 4) Never accept a call from a merchant, banker, credit card rep, or any other person posing to help you. Refuse to give any information until you can call them back, but don't use the phone number they give you. Independently verify the phone number with one in the phone book or with directory assistance. 5) Watch your mail. Mail theft is one of the most common ways for thieves to steal your identity. Never send your mail by leaving it in your mailbox to be picked up. Often thieves will intercept and use the information to steal your identity.

Return to Previous Page 24. OUTLOOK EXPRESS. (Do your email friends a favor.) BLIND CARBON COPY (BCC) Start > Programs > Outlook Express, click on NEW MAIL on left side near top. To address New Mail click on TO: or CC: or BCC Highlight the names or folder you wish. To highlight several names you can hold the Control Key down while you click on each name you want. If the names are consecutive, just click on the first name to highlight it then hold the Shift Key down and click on the last name on the list you wish and it will highlight all in between. Now just click on TO: or CC: or BCC whichever you prefer, that is on the right side of the Selected Recipients. If you used BCC and sent the email out and can't remember who you sent it to: Go to the SENT folder, Right Click on the sent item, click on Properties then click on the "Detail Tab" to view everyone you sent it to. ==========================================

To add names to your address book:

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Click on Address at the top right, then click on New at the top left, then click on New Contact and follow instructions. To add a folder like FAMILY with all you relatives in it, Click on New at the top left, then click on New Folder, name it FAMILY then click OK. Now click on Main Identity's Contact (where all you names should be) Right Click on the name, click on Copy, now Right Click on FAMILY and click on Paste then OK. ========================================== To Save your Email Addresses: Click on Address > File > Export > Address Book (WAB) In the Save In blank at the top, use down arrow to find 3 1/2 Floppy and click on it. Next to the bottom blank in the File Name blank, name the file with a the current Date like 10 12 01 and click on Save. To Print your Email Addresses: Click on Address > File > Export > Other address book, Text File (Comma Separated Value) and save to your Desk Top. Click on the Desktop Icon and if it asks what to open it in choose WordPad. ========================================== Attachments: Click on New Mail, then Insert, then File Attachment, find the file you wish to attach and click on it, then click on Attach. Fill in the rest of the message and address it and send. To open an attachment, click on it and save it to your Desktop. ========================================== To fix your Inbox list of messages by: From, Subject or Received Just click on the From and it will arrange your messages by the person's name that sent them. Like all John Doe's email to you. Click on Subject and it will arrange your messages by Subject matter. Like all Word messages. The best way to arrange them is by date, just click on Received and it will arrange them in ascending or descending order. ========================================== Unblocking and Blocking Senders For those who don't know, you can block senders with most e-mail software. When you "block" someone, all of the email they send to you gets deleted as it comes in. In Outlook Express, just hit the Messages menu and select Block Sender to block the currently selected e-mail. Don't try this now though or you'll accidentally block me! OK, so how do you unblock someone you've accidentally blocked? In Outlook Express, go to the Tools menu, Message Rules, Blocked Senders. Just highlight the person you want to unblock and hit the "remove" button. PS - Most other e-mail software will allow you to block people either using a similar method or by using "filters." You can set these filters to automatically send messages to the recycle bin if you like. ====================================== Keep MSN Messenger from launching

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with Windows or your Web browser is hidden in several places. Start with MSN Messenger itself. Go to Tools and choose Options. Click the Preferences tab and uncheck "Run this program when Windows starts." Press Apply and OK. Now disable MSN Messenger in Outlook Express. In Outlook Express, click Tools, and choose Options. Go to the General Tab and clear the "Automatically log on to Windows Messenger" box. Click OK. Next, make sure it's not in your Startup folder. Go to Start and Run. Type "msconfig" (without quotes). Go to the Startup tab and make sure MSN Messenger is unchecked. ====================================== Tip of the Day Email Packrats: Save those old messages to disk! Does your e-mail program hold valuable e-mail messages? You know, the kind of stuff you hang onto and don't want to lose? I personally use Outlook Express more than any other program on my computer. The messages I receive are the lifeblood of this business. So what do I do when I re-format my hard drive, change computers, or need to do a backup? I save all those little e-mails of course! Saving from Outlook Express The biggest trick (problem) is figuring out where your particular e-mail program keeps all your messages. Outlook Express uses small databases to store your information. Once you figure out where those databases are, you can copy them, back them up, or do whatever else to it your little heart desires. If you are running a newer version of Outlook Express, it's fairly easy to figure out where your e-mail databases are. Just hit the Tools menu, Options. On the screen that pops up, click the Maintenance tab, then click the Store Folder button. Outlook Express will show you where it's keeping your e-mail databases. Note that you can also change this location should you want it to be easier to find. I keep mine in a folder named "outlook express" in the "My Documents" folder. That way, all I have to do it back up my "My Documents" folder and I automatically have my e-mail backed up. If you don't have that option, don't worry. Outlook Express usually keeps your e-mail database(s) in the following location: C:\Windows\Application data\Microsoft\Outlook Express If you have your computer set-up for multiple users, your Outlook Express mail is probably in: C:\Windows\Application data\Identities\ID NUMBER\Microsoft\Outlook Express Note that the ID NUMBER folder above will probably be a folder that uses an alphanumeric code for it's name. If for some reason you don't see the Outlook Express folder in the above location, right-click your Start button, select Find (or Search), and enter *.dbx in the Named field (make sure you select your C drive from the "look in" drop down box). This will bring up these "dbx" files, which live in the folder you're looking for. Note that on some older versions of Outlook Express, these may have been "mbx" files, so if you can't find *.dbx files, try *.mbx. Once you've located these files, keep in mind that all of this information may not fit onto a floppy. You may need either a zip disk or CD-R for storage. My e-mail files are 246 meg in size!

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As for getting the e-mail restored, just copy and paste it back into whatever directory it's stored in on the new (or newly formatted) computer. If for some reason your information doesn't seem to transfer despite being in the folder, delete your Local Folders folder (on the new machine / install) and re-start Outlook Express. That should do it. ====================================== How to save email messages already sent in Outlook Express. In Outlook Express, go to your Sent Mail folder, select the message you want to save, and save it to your hard drive. You can drag it onto your desktop or use the Save As option in the File menu. If the messages won't open, you'll need to reassociate your files with Outlook Express. 1. Open Internet Explorer. Click Tools, choose Internet Options, and go to the Programs tab. 2. Change your default mail reader from Outlook Express to something else and click Apply. 3. Change the default mail reader back to Outlook Express and click Apply. 4.Right-click the file you want to reassociate (hold the shift key if you're using Windows 98) and choose Open With. 5. Select Outlook Express. If OE isn't on the list, browse to the program's folder on your hard drive and select the executable. 6. Put a check next to "Always use the selected program to open this file" and click OK ====================================== Double spacing is a known problem in Outlook Express. It occurs when using the ENTER key in an HTML message, or when copying and pasting text into an Outlook Express message. When copying and pasting I used eClean program to avoid the double spacing. You may also paste first into Notepad, which accepts only text and no formatting, copy that and paste into OE. ====================================== You may not be able to open attachments. after installing Service Pack for Internet Explorer 6.0, Open OUTLOOK EXPRESS Click Tools, Options, Security, and under Virus Protection, uncheck "Do not allow attachments to be saved or opened that could potentially be a virus, click OK. ====================================== KILL IE'S DEBUG BUGGING: (if you recently upgraded to Internet Explorer 6.0 from an earlier version.) Unless you're working the kinks out of a scripted Web Site it serves no purpose and slows down your browsing. Go to Tools, Internet Options, Advanced and check Disable script debugging, and click OK. ====================================== To add folders to the left side of your email, local folders:

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With your email program open, highlight "local folders", click on File, Folders, New and type in Family, Computer, Misc, or any other name. Now when you get an email from a family member, or an email from me you can left click and drag it to the Family or Computer folder. After I read my emails, I either drag them to a folder or delete them. I try to keep my Inbox empty. ====================================== If you email to groups of people: Open the address book, click on File, New Group. Type in the name of the New Group, say Family, then click on New Contact for new email addresses not in your addresss book. Fill in the blanks and click on Add, then OK. (the new contact will also be automatically added to your folder and your main email list.) To add names to the Family Group that you already have in your address book, click on Select Members. Then scroll and highlight their names by holding the control key down and clicking on each name that you want, now click on Select and they will be added to your Family Group. Now you can send email to all the people in the your Family by just clicking on "Family". ====================================== If someone sends you an email and you wish to add them to your Address Book: While you are looking at the email, click on Tools, then click on Add Sender to Address Book. ====================================== OUTLOOK EXPRESS AND INTERNET EXPLORER: AUTOCOMPLETION works for email addresses and web site addresses. As you start typing in the address the program will complete the address as soon as you type in enough for it to recognize. ====================================== Return to Previous Page 25. PORTAL. (Have your own newspaper, tv guide and stock report.) Advanced !!! This is great, I use it every day, and it is FREE. It takes time to set it up, but it is worth it. Portals let you make a Web page on the Internet with the information you wish such as: 1. Sports, such as UK Football and Basketball, and NBA teams, Baseball, etc. 2. The Stocks you are following, such as Microsoft (MSFT), Intel (INTC), the Dow (DJIA), the Nasdaq (NASDAQ), and any Mutual Funds you wish.

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3. Lexington Weather, or any other city's weather, if you have a child or grandchild in another city you can see what kind of weather they are having, just type in their Zip Code. 4. TV SCHEDULE, this is great. List the stations numbers you watch and it will list the programs on from 8 pm until 11 pm. The nice thing about this tv schedule is that if you click on Biography, it will tell you who is on. Click on a movie and it will tell you what it is about and who is in it. It's great. 5. Choose what news you wish to read, Technology, Health Sports, etc. HOW TO SET UP YOUR PORTAL: (Please do this, it is so great) Go to: http://www.yahoo.com 1. After the Yahoo page comes up, on the left top click on MY (personalize). 2. Near the top, click on CHOOSE CONTENT. 3. I put a check mark in HEADLINES, WEATHER, STOCK PORTFOLIO, TV LISTINGS, LEAD PHOTO, SPORTS SCOREBOARD at the bottom of the page click on FINISHED. 4. Now your personal newspaper has come up, click on the EDIT portion of each section and add the stocks, sports teams, tv listings, etc. that you want. Please take you time with each section, there are a lot of choices, click on Finished after you choose. Once you've done your personal page, Bookmark it, or put it is your Favorites so you can access it anytime. It is best to put an Icon on your Desktop, make sure you can see your Desktop and the My Yahoo page, then drag the little e in the address bar to you desktop.

Return to Previous Page 26. PRINT SCREEN. (If you can't copy what is on the screen, THIS WILL). BASIC: There is a keyboard key after your F-12 key that reads Print Scrn. You should use this in a very limited fashion when copy and paste will not work. When you hit Print Scrn, the clipboard takes a picture of the whole monitor screen, Control V to paste it into Word, WordPad, or Paint. ADVANCED !!! If you hold the Alt key down and hit the PrintScrn key the clipboard takes a picture of the active window only. Control V to paste it into Word, or Paint. You can edit Print Screen in Paint but only to a limited degree. Print Desktop This is a 771K download that works like the old Dos Print Screen, After you install Print Desktop, go to Start, at the top of the menu will be PrintDeskTop. You Click on it and your printer will start printing. PLEASE CLICK HERE

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27.RAM & HARD DRIVE. (How much do you have?) How much free space do you have? Click on MY COMPUTER, Hold the Alt Key down and click on the C drive. How much RAM, type of chip, and version of Windows do you have? Hold down the Alt key and click My Computer. To find the size of your chip like 1.8GHz Go to Start > Programs > Accessories > System tools And click on System Information and on the right side look under Processor In Windows XP, Hold down the Alt key and click My Computer. Ram and chip size are all on the first page. 28. RECYCLE BIN: How to empty and resize. Deleting a file doesn't really get rid of it. That is, the file doesn't really disappear. Instead, it heads to the Recycle Bin -which is great if you discover later that you want the file back. To get the file back click on the Recycle Bin Icon on the Desktop, high light the file you want back then click on File, then click on Restore. If you wish to empty the Recycle Bin, go to File and click on Empty Recycle Bin and it is gone forever. Caution: After you delete a program or a file leave it in the Recycle Bin a week or two to see if your computer runs OK without it. If it does, then empty it. To resize your recycle bin and free up more of your hard drive, hold the ALT key down and click on the Recycle Bin, move the slider bar from the 10% down to 2 or 3% on computers with more than a Gigabyte of hard drive. 29. WINDOWS XP OPTIONS !!!!! WINDOWS XP IS THE LATEST AND THE GREATEST WINDOWS OPERATING SYSTEM EVER. 1. Microsoft's tendency to change things that already work well irritates some users. For instance, they might be used to the old Start menu, and find the new one confusing. So, here's how to step back in time in Windows XP: A. Right click Start and click Properties B. Select Classic Start menu C. Click Customize to select favorite Start menu items. 2. Go to Start > Settings > Control Panel and click on Folder Options, under the General Tab select Use Windows classic folders 3. If you prefer the Windows 98/ME look for the Desktop and open windows, you can go back to that, too: (On this options I prefer Windows XP style, the colors and displays are fantastic.) 1. Go to the Desktop (the opening screen) 2. Right click an empty area and click Properties 3. Click the Appearance tab 4. In the Windows and Buttons drop down box, select Windows Classic 5. Click OK To shut down XP with a single click: Right Click on the Desktop, click on New, then Shortcut Copy and Paste this line in:

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C:\WINDOWS\SYSTEM32\SHUTDOWN.EXE -s -t 00 Name the icon, click on finish. Now you can leave it on your Desktop or Drag it into you Quick Launch. CPU Speed - Hold the Alt Key down and click on My Computer and XP will actually give you the chip speed like Pentium 4 1.80 GHz and Ram like 512 MB RAM ========================================== Windows XP has a built in Firewall. To see if XP's firewall is enabled, go to Start > Settings > Control Panel, and click on Network Connections. You can use the web page below to check your security when you are on the Internet. Shields Up https://grc.com/x/ne.dll?bh0bkyd2 ============================================ "XP PROFESSIONAL" HAS ALL OF "XP HOME" PLUS: REMOTE DESKTOP ADVANCED ADMINISTRATIVE TOOLS AUTOMATED SYSTEM RECOVERY ROAMING PROFILES MULTI-PROCESSOR SUPPORT Most home users do not need these extra features, they are mostly for business, and they cost $100 more. There's no reason for home users to spend the extra money unless they have been running NT or 2000, which can only be upgraded to the pricier edition. In Windows XP: To open Performance, click Start, point to Settings, and then click Control Panel. click Administrative Tools, and then click Performance =============================================== Windows XP: Hard on hardware, you'll need:

300 MHZ OR HIGHER PROCESSOR CLOCK SPEED RECOMMENDED. 128 MB OF RAM OR MORE RECOMMENDED. 1.5 GB OF HARD DRIVE SPACE NEEDED. Good web site to explain XP ========================================= If you're having trouble running older programs originally developed for previous versions of Windows, you're not out of luck. Luckily for consumers, Microsoft built Compatibility Mode into XP. Compatibility Mode allows you to run a program using the shell of the original program it was developed for. Here's how to access a program's Compatibility Mode in XP: 1.Find the executable or program shortcut icon you'd like to run. 2.Right-click the icon and select Properties. 3.Click the Compatibility tab and place a checkmark next to the text labeled "Run this program in compatibility mode." 4.Select the operating system that the program was originally intended to run on. 5.You may need to fine-tune the three fields under "Display Settings" if an older program requires 640x480 resolution or 256 colors. 6.Click Apply.

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====================================== Windows XP: To open an MS-DOS program from a command prompt window Open Command Prompt. Type the name of the installed MS-DOS-based program you want to open, and then press ENTER. Or, change to the directory where the program is located and type its name there. To open command prompt, click Start, point to All Programs, point to Accessories, and then click Command Prompt. To switch between a full screen and a window, press ALT+ENTER. To quit a command prompt session, type exit at the blinking cursor in the command prompt window. ====================================== Windows XP came out with NTFS, which stands for New Technology File System. It also reserved a cluster of 4K, but also has other advantages, encryption, better compression, controls access. You can set file and folder permissions only on drives formatted to use NTFS, and you must be the owner or have been granted permission to do so by the owner. ====================================== --> CHANGE THE FONT SIZE WITH THE WHEEL If your mouse has a wheel, you can use it to change the text size in Internet Explorer and even, Microsoft Word. Just depress Ctrl and turn the wheel. ====================================== To start Windows XP in Safe mode:

1. Start Windows, or if it is running, shut it down and restart it. 2. As soon as the BIOS has finished loading, continually tap the F8 key until the Windows Advanced Options menu appears. 3. Using the cursor keys, scroll down to the appropriate Safe mode and press Enter. ====================================== --> KEEP YOUR ORIGINAL WINDOW OPEN AS YOU SURF I'm sure this has happened to you: You want to try a link in Internet Explorer, but you don't want to leave your current Web site. Well, this issue is easily resolved! When you click on the link in the original site, hold down the Shift key. That way, you'll open the new site in a second browser window. The original window will be open behind it. Cool! ====================================== WINDOWS XP HAS ITS OWN BUILT IN UNZIP PROGRAM. Just double click the zipped file. A menu will open from which you can save individual files to your computer. Just click & drag or copy the file you want and drop it in the desired location. It's that easy! Also, in the left-hand column there is a link to "Extract all files". This will open a wizard to guide you through the extraction process. You can choose where you want the files to go, etc. ====================================== TO CREATE A ZIPPED COMPRESSED FOLDER: 1. Open My Computer. 2. Double-click a drive or folder. 3. Click on File, New, and then click Compressed (zipped) Folder. 4. Type a name for the new folder, and then press ENTER. Notes:

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1. To open My Computer, double-click the My Computer icon on the desktop. 2. You can also create a zipped compressed folder by right-clicking the desktop, pointing to New, and then clicking Compressed (zipped) Folder. 3. You can identify compressed folders by the zipper on the folder icon. 4. If you share compressed folders with users on other computer systems, you may want to limit the compressed folder names to eight characters with a .zip file name extension ------------------------------------------------------------------TO EXTRACT FILES FROM A ZIPPED COMPRESSED FOLDER: 1. Open My Computer, and then locate the compressed folder. 2. Do one of the following: To extract a single file or folder, double-click the compressed folder to open it. Then, drag the file or folder from the compressed folder to a new location. To extract all files or folders, right-click the compressed folder, and then click Extract All. In the Compressed (zipped) Folders Extraction Wizard, specify where you want to store the extracted files. Notes: 1. To open My Computer, double-click the My Computer icon on the desktop. 2. You can identify compressed folders by the zipper on the folder icon. 3. If the file is protected with a password, you must provide the password before the file can be extracted to the folder you specify. 4. When you extract a file, a compressed version remains in the compressed folder. To delete the compressed version, right-click the file, and then click Delete. 5. When you extract a file from a compressed folder that is password protected, the extracted file is no longer protected. ====================================== CONFIGURE WINDOWS XP TO AUTOMATICALLY DOWNLOAD UPDATES: Click the Start Menu, Control Panel, System icon, Automatic Updates tab. Click the radio button next to the text labeled: "Automatically Download the updates, and install them on the schedule that I specify. Click OK. The next time you're online and there happens to be an available update, It will install automatically. ====================================== Troubleshooting Windows 98 and XP PLEASE CLICK HERE How To's for Windows XP PLEASE CLICK HERE Troubleshooting Windows XP PLEASE CLICK HERE ====================================== Return to Previous Page 30. RIGHT CLICKING. (Saves Time and Money and Your hair.) A. Icons B. Taskbar C. Files or Folders D. Desktop E. Empty space in Windows Explorer

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A. Icons: If you right click on any shortcut icon (the ones with the little arrow on the bottom left corner) then click on Properties, then click on change icons you will see other icons and you can change your present one. B. Taskbar: Right Click on an empty space on your taskbar on the right side of your Taskbar but to the left of the tray icons, and if you have 2 programs open, click on Tile Windows Horizontally, or Tile Window Vertically, you will see a split screen with both programs on them and you can work with them like copy and paste or delete or insert. To restore click on Undo Tile. If you have several windows or programs open, click on Cascade Windows and it will show them all. To restore click on Undo Cascade. Click on Minimize All Windows to see your Desktop, to restore click on Undo Minimize All. C: Files or Folders: Right Click on any File or Folder in Windows Explorer and with this new menu you may Open, Send To, Cut, Copy, Paste, Create Shortcut, Delete, Rename, and Properties. The Send To feature allows you to send the file to a Floppy for safe keeping. Please use this to save valuable documents. RIGHT CLICK Folder shows size. Want to know the total size of any folder, including all files and folders within it? Locate the folder in Windows Explorer rightclick the folder and select Properties. It shows not only the size but the number of files and folders as well. D. Desktop: Right Click on the Desktop (the big space with all your icons on it). Click on Line up Icons and it will put them in the right space. Click on Arrange Icons, the Auto Arrange and the icons will stay put. Go to New > Folder and a New Folder will appear on your Desktop. Name it Misc. and click on Enter. You can drag any of the shortcut icons (the ones with the little white arrows) on your Desktop into the New Folder. This way your Desktop will not be full of Icons. Go to New, click on Shortcut and Browse until you find the file you wish to make a shortcut out of, and follow instructions. E. RIGHT CLICKING Windows Explorer: RIGHT CLICK empty space on right side for view: Large Icons, Small Icons, List, Details. Details is best. F. My Computer: Hold the Alt key down and click on My Computer. General Tab shows Operating System (Windows 98 4.10.1998) How much RAM you have and type of chip. G. My Computer: Click or Double Click on My Computer then hold the Alt key down and click on the C drive and it will show how much Free Space, Used space, and Total space you have on your hard drive. H. M O V I N G ! ! ! To move an icon, file, or program RIGHT CLICK and drag, and when you let it go it will ask you do you want to: 1. Move Here 2. Copy Here 3. Create Shortcut(s) Here 4. Cancel Select "Create Shortcut(s) Here" If you wish to close a program that is on the Taskbar RIGHT CLICK on it and select close. 31. SAVE YOUR COLORS, SIZES AND FORMATS SELECTIONS. ADVANCED !!!!!! To change the Colors, Sizes, and Formats, Right Click on your Desktop, click on Properties > Appearance > use the down arrow and change any Item (write down the original settings so you may go back to them) then click on apply

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each time when finished click on OK. To save the setting, go to the right of Scheme click on Save As, type (your name, like Susan) in Save Scheme, then click OK, and OK. Now when your Colors, Sizes, and Formats get messed up you go there and click on your name and it's back like it was. If someone messes up your background (like clouds), Right Click on your Desktop, click on Properties > Background and select the one you wish. To the right there is a down arrow with the options of Center, Tile, and Stretch. While here, if you wish to make your Menu BOLD and easier to read click on the Appearance Tab, use the down arrow under Item, click on Menu and to the right, click on the B. 32. SAVE YOUR DOCUMENTS. (How to, when, and where.) You've heard of "Crying in the Chapel" by Elvis Presley, well that is what you will be doing if you don't save your documents. This is basic, but long. Do it a few times and it will become second nature. When you are typing a letter you can Save anytime. The first time you Control (Ctrl) S, the Ctrl (CONTROL) key is at the bottom left side of the keyboard), and in the Save in box at the top of the page should be My Documents. If it is not there use the down arrow and scroll until you find it and click on it. Near the bottom of the page is the File name box, type the name you want, (Notes) or (Stocks) or whatever. Under that, is Save As: Word Document (*.doc) should be there. If it is not there use the down arrow and scroll until you find it and click on it. Now move to the right and click on save. Now when you want to add items to Notes: To highlight the items do; Control A and to copy the items; do Control C. Click on your NOTES file, do Control End (the End key is just above your arrow keys) and this will bring you to the bottom page of the file, now do Control V to paste and Control S to save the document. Do the same for STOCKS file, I know this sounds confusing but believe me it will become second nature to you after a few times. You'll love it and wonder how you did without it. This is very very basic and I wish everyone would please try it. Now as you add paragraphs you can do Control S and it will save anything new you have added, it will not ask you about the Save in box or File name box because it remembers it. When I am writing a document, I continually do Control S so if something happens that work is saved to the hard drive. You may also configure Microsoft Word to save you work. While you are working on a document go to Tools > Options> Save, and middle way down set the time in minutes, click OK. If this document is very important, also save it to a floppy. Go to Start > Programs > Windows Explorer and click on it. Scroll down the left side of your C drive and click on My Documents, look on the right side for the name of your document. Put a floppy in you're A: drive. Right Click on the document go to Send To and click on 3 1/2 Floppy (A) and in a few seconds remove the floppy and your work is saved no matter what happens to your computer. PLEASE PLEASE PLEASE SAVE YOUR WORK!!!!!!!!!!!!!! ======================================== PATH: A PATH tells the computer where to find programs and files If Browse comes up, it wants to know the PATH or if you're saving a file you need to know the path. It is like the Mailman needing your home address. MAILMAN: KENTUCKY > LEXINGTON > SOUTHRIDGE > 565 COMPUTER: C:\MY DOCUMENTS\COMPUTER CLASS\TOP FIFTY.DOC

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C: is the Drive, My Documents is the Folder, Computer Class is the Sub Folder and Top Fifty.doc is the file. 33. DISK CLEANUP, SCAN DISK & DEFRAG: (Makes your computer run better and faster.) 1. Disk Cleanup: This utility cleans up unnecessary files on your computer, such as Temporary Internet files, Downloaded program files, Recycle Bin, Temporary files, etc. 2. ScanDisk: (remove errors from your hard drive.) 3. Disk Defragmenter: (rearranges your data for faster access) As you add programs and files and delete programs and files your hard drive becomes fragmented (your data is scattered all over the hard drive) So you have data in different places and empty spaces between data. This makes it harder to read and slows down your computer. Defrag rearranges your data so there are no empty spaces and the programs and data you use the most are put into the fastest accessible portion of your hard drive. How often should you defrag Windows XP? When you access the Disk Defragmentor in System Tools, select your hard drive and click Analyze. If it says you should defrag, click Defragment. WinXP's defrag tool differs from the one in Windows 95 and Windows 98. The older operating systems lined up data on the disk during defrag. WinXP's utility is a little smarter. It reorganizes data optimized for your system. This is why you may see that data still isn't lining up when you analyze the hard drive. In Windows 98 and Me: Close all open programs, disable the screen saver, your anti-virus program, and Power Management before running Scan Disk or Defrag. Or every time your one of them kicks in, it starts Scan Disk and Defrag all over and you'll never get through. Still better, reboot your computer: Listen for the "Power On Self Test" beep. This normally happens in about 10 seconds. After you hear the beep, press the F8 key. You'll see the Windows Startup Menu text menu. Select Safe Mode, your icons and screen will look different, but in this mode no programs will interfere with running Scan Disk and Defrag. Go to Start, Accessories, System Tools, then do A. Disk Cleanup (put a check mark in all boxes, then click OK.) The Disk CleanUp is part of all versions of Windows 98 and higher. It does quite a few things to free up hard disk space including: -- Deleting temporary Internet files. -- Deleting downloaded program files. -- Emptying the Recycle Bin. -- Deleting files from your temporary folder. -- Deleting files created by other Windows 98 or Windows Me tools. -- Removing optional Windows 98 or Windows Me components that you do not use. -- Removing installed programs that you do not use. -- Removing all but the most recent Restore Point. -- Compressing old files on the hard disk. To use the Disk Cleanup tool, double-click My Computer, right-click the hard disk on which you want to free space, click Properties, and then click Disk Cleanup on the General tab. On the Disk Cleanup tab, click to select the check boxes of the files that you want to remove, click OK, click Yes, and then OK. When you are done, click the More Options tab. Here, you can remove Windows components that you do not use. For example, the MSN software takes about 13 MB on your hard drive. On the More Options tab, you can also remove installed programs and restore points, too. Be careful here. The Disk CleanUp is a handy tool. B. Scan Disk, (There should be a Check in the box labeled [X] Automatically fix errors). C. Disk Defragmenter, in that order. (Then for a pretty display click on Details and then click on Legend (so you will know what is going on.)

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This procedure takes an hour or so depending on the size of your hard drive and the amount of fragmentation you have. In Windows XP: Click on My Computer, Right click on the C drive, then Properties, then down on the right click on Disk Cleanup, put a check mark in all boxes, then click OK. When that is done, click on Tools, then Error Checking and follow instructions. Then Click on Disk Defragment and follow instructions. If you don't want to go through ScanDisk every time you have a bad shutdown: Start > Run > msconfig Now go to bottom right hand side of the dialog box and click on Advanced, Click on disable Scandisk after bad shutdown. Return to Previous Page 34. SCREEN SAVER and Power OPTIONS: Go to Start > Settings > Control Panel, click on Power Options Click on Standby and set it on 15 minutes or so, after that it will put the monitor and hard drive to sleep until you move the mouse or use the keyboard. Use Standby during the day. (If you have a problem with Standby, set it to never.) At night shut down your computer. The best choice under Power Options is to set your: Turn off monitor: to 15 minutes more or less. Turn off your hard disks: to 20 minutes more or less. Set your screen saver to none. If you DO NOT use Power Options, then put your screen saver selection to Blank Screen (if it is an option). (Do not use None is this case or you'll get burn in.) You may always use those other Screen Savers as long as you know they lessen the life of your monitor and use more electricity. To set your Screen Saver, Right click on your Desktop, click on the tab Screen Saver, use the down arrow to see the options click on one, set your wait time to 10 or 15 minutes and then click OK. You cannot leave the monitor on all the time without some safety device to prevent burn in and ruin your monitor. Computer watts: Hard Drive 5 to 25 CPU 20 to 45 17 or 19" Monitor 80 to 150 A well-equipped PC running at full steam will burn from 200 to 300 watts. You'll conserve most by setting your monitor to power down, this is much better than running a screen saver. 35. SHORTCUT: Put a shortcut on your Desktop or Start Menu. To save time always install a shortcut of the program you use a lot on the Desktop, Start Menu, or Quick Launch. Right click the Start Button > Open > Click Programs, if not there, click Accessories or any other folder it might be in. Once you find the program you want: Right click and drag the Program you want to the Desktop, release the mouse, then left click on Create Shortcut, and it will put the shortcut icon on your Desktop, OR drag to the Start button on the TaskBar and turn loose, and it will be in your Start Menu.

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(Caution: DO NOT LEFT CLICK AND DRAG or it will disappear from your Programs Menu.) 36. SHUTDOWN your computer with a SINGLE CLICK. Right-click the desktop and select New then click on Shortcut. Highlight, copy and paste the line below. C:\WINDOWS\RUNDLL32.EXE User,ExitWindows into the Command line. Click next, then name the shortcut Shutdown and click on Finish. In Windows XP: copy and paste this line: C:\WINDOWS\SYSTEM32\SHUTDOWN.EXE -s -t 00 This puts the Shortcut on your Desktop, to put it into Quick Launch, just drag it down to that part of the Taskbar 37. SINGLE CLICK. (Why double click !!!!) (This Is Really Great !!!!) In Windows 98: Click on My Computer > View > Folder Options, The Last line should be selected and click on Settings, in the bottom section click on Single-Click to open an item. Also click on Underlined icon titles only when I point at them. Then click OK. In Windows Me and Window XP: Start > Settings > Control Panel and click on Folders Options and do the same thing. 38. START BUTTON. (Shutdown, Run, Help, Settings, Documents, Programs.) On the left side of the Taskbar is the Start Button THE START MENU: SHUT DOWN: l. Shut Down 2. Restart 3. Stand by Before shutting down your computer close all programs Then use Start > Shut Down > Shut down, before you turn your computer off. Shut down gracefully. Make a point of always using your computer's shutdown command, and wait until the computer notifies you that it's safe to shut down. Improper shutting-down can leave messy file fragments that can clutter up your hard drive and confuse your system. RUN: Click Start, and then click Run. In Open, type the location and name of the program you want to start. An .exe file can be opened buy just typing its name such as wordpad, notepad, calc, sol. Notes · To select the location or name of the program, click Browse. · You can connect to an Internet or intranet site by typing its address - for example, www.microsoft.com - in Open.

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HELP: Contents: Touring Windows (everyone should do this) And there are several other options. Index: Just type in the word that best describes your problem. Such as Clock, Mouse, Printer, Desktop, Icons, etc. In XP: Go to Start, Help, click on What's new in Windows XP, then click on Taking a Tour or Tutorial, then click on Take the Windows XP Tour. SEARCH OR FIND:

Type in the name of the file or folder you are looking for. Look in [ C : ] Click on Find Now If you are looking for a group of files with a certain 3 letter dos extension, type *.exe for your program files or *.doc for your documents or *.wav for your sound files. Double click on a .wav file and it will sound off. SETTINGS: Control Panel - Click on any icon in this Window. A few you might try are Fonts, Modems Mouse, Display, System, etc. Make an emergency Startup disk. This is a disk that allows you to restart from the floppy drive if there's a problem with your hard drive. If you have trouble starting Windows 95, 98, or Me you can use a Startup Disk to start your computer, run diagnostic programs (scan disk), and fix many problems. To create a Startup Disk go to Start, Settings, Control Panel, Add/Remove programs, click on the tab Startup Disk, then click on Create Disk and follow instructions. It will ask you for your Window CD-ROM so have it ready.. When installing new software or running SCAN DISK or DEFRAG, you should disable your screen saver ( Right Click on your desktop, click on properties, click on Screen Saver click on the down arrow and select None) And also disable your anti-virus (I use Norton's 2001) (if there is an anti-virus icon on the right side of your Taskbar, Right click on it and select disable). If there is no Icon on the Taskbar, go to programs, then your anti-virus program and Double Click on the first line which is Real -Time Scanning (Auto-Protect) then click on Yes to Disable. To enable, do the reverse of the above (You must undo the above after you install your program.) DOCUMENTS: THE EASIEST AND QUICKEST WAY TO OPEN A FILE: START - DOCUMENTS and click on the file you want. This opens the file and the application program. It will hold 15 shortcuts to your files, then it removes the oldest shortcut first. Only the shortcuts are removed, the files and programs remain exactly in the same place. PLEASE USE THIS OFTEN. This is one of my favorite things. You wish to clear out all the items in Documents? Right click an empty space on the Taskbar, click Properties, click on the tab Start Menu Programs and on the bottom portion click on Clear. While you're there click on the tab Taskbar Options then if you wish your taskbar to disappear click on the box Auto Hide then click OK and it will be gone. If you wish it back, put your mouse pointer at the bottom of the page and it will reappear. If you do not like this option, go back and uncheck the Auto Hide Box. PROGRAMS:

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This is where all your programs are. If you see a small triangle after a Name it means there are submenus. To shorten your program menu: You can make a folder A-M and a folder N-Z and put the programs you use the least in them, that way you have only the most used programs easily visible. This is in XP others may be similar: Right Click on the Start Button, click on Open or Open All Users, depending if you want separate menus for each person logging on. At the top click on File, New, Folder and name it A-M and then do another File, New, Folder and name it N-Z. Now just drag the programs you want, into the A-M or N-Z folder. Strain Your Eyes No More Do your eyes strain to read the tiny words in your Windows program menus? You can make them easier to read with the Windows Display Settings tool as follows: 1. Right Click on the Desktop. 2. Click on Properties. 3. Click the Appearance tab. 4. Choose Menu from the Item list. 5. Click the B button to make menu fonts bold. You can also change the font style and size here. 6. Click OK when you've finished. In XP: You click on Advanced after step 3. Wingdings: Start > Programs > Accessories > System Tools > Character map Click on a wingding and click on select, repeat this until you have all the wingdings you want, then click on Copy. Go to Word or WordPad and Control V to paste. Then Highlight the wingdings, click on the Format bar at the top of the page and increase the size from say 10 to 24 or whatever, and color them. Removing the Log Off item from the Start menu in Me. If you're the only one who uses your computer and you're not on a network, you can reduce the clutter on the Start menu by removing the Logoff item. Right click on an empty space on the TaskBar, click on Properties, click on Advanced and unclick Display Logoff. 39. SHUTDOWN PROBLEMS. THIRTEEN STEPS TO TROUBLESHOOTING WINDOWS SHUTDOWN One of the most common complaints by Windows users involves problems with shutting down Windows. The following article is based on many sources, including Microsoft Knowledge Base articles and input from individuals in the Microsoft news groups. Shutdown problems in Windows 95 and 98 can be caused by many factors including, but not limited to, a damaged exit sound file, incorrectly configured or damaged hardware, conflicting programs or an incompatible, damaged, or conflicting device driver. This article can be used to troubleshoot the possible causes. If you don't know how to use utilities such as MSConfig or SysEdit, see notes at the bottom of the article. FIRST STEP: DISABLE FAST SHUTDOWN (Skip this step if you are using Windows 95) Launch MSCONFIG. Click Advanced. Place a check mark in the box next to "Disable fast shutdown." (NOTE: If the box is already marked, go to STEP TWO.) Click OK, then OK again. Test Windows shut down by restarting the computer. (For proper troubleshooting, click Start | Shut Down | Restart | OK. Give Windows three minutes to

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complete the process before concluding that it is hung. This same procedure is referred to in the following steps as, "Test Windows shut down.") Disabling fast shutdown may solve the problem; but if it doesn't, go to STEP TWO. SECOND STEP: STARTUP/SHUTDOWN TROUBLESHOOTING WIZARD Microsoft has an on-line Startup/Shutdown Troubleshooting Wizard at: http://support.microsoft.com/support/tshoot/default.asp You can try this as your next option. It does overlap with some of the following steps. THIRD STEP: RULE OUT DAMAGED EXIT SOUND FILE In Control Panel, double-click Sounds. In the Events box, click Exit Windows. In the Name box, click None. Click OK. Test Windows shut down. If Windows does *not* hang, the problem may be a corrupt sound file. Restore the file from your Windows disk or wherever you obtained it and then test Windows shut down. FOURTH STEP: RULE OUT PROGRAMS LOADED FROM STARTUP FOLDER Restart Windows without any Startup folder programs loading. FOR WIN98: Use MSCONFIG. Click Selective Startup. Remove the check mark from in front of "Load startup group items." Restart Windows. FOR WIN95: Restart the computer and hold down the SHIFT key until Windows 95 loads. (This Win95 method doesn't work with some OEM installations. If that happens to you, manually remove the shortcuts from the Startup folder. Save them to restore later.) After doing one of these procedures, test Windows shut down. If Windows hangs, go to STEP FIVE. If Windows shuts down properly, determine the culprit by ruling out the programs one-by-one: FOR WIN98: Use MSCONFIG. On the Startup tab, place a check mark next to the first program item listed. Click OK, then OK. FOR WIN95: Manually remove all but one of the shortcut icons from the Startup folder. FOR BOTH SYSTEMS: Test Windows shut down. If Windows shuts down properly, then the program that remained is not causing the problem. Restore another startup program per the appropriate method above. After each program is restored, test Windows shut down. Continue re-enabling programs until you either find the problem program (there may be more than one) or all programs have been restored. FIFTH STEP: RULE OUT WIN.INI COMMAND LINE PROBLEMS Launch SYSEDIT. Click on the WIN.INI window and look for any lines beginning with LOAD= or RUN=. Place a semicolon (;) at the beginning of these lines if they have entries following the equal (=) sign. Save the changes to the WIN.INI file and exit SYSEDIT. If you did not make changes, go to STEP SIX; otherwise, reboot and then test Windows shut down. If Windows continues to hang, remove the semicolons, save the file and go to STEP SIX. If Windows does *not* hang, one of the disabled program entries may be to blame. To determine the problem program, re-enable them one at a time by removing the semicolon and resaving the file. After each program is enabled, test Windows shut down. SIXTH STEP: RULE OUT AUTOEXEC.BAT OR CONFIG.SYS COMMAND LINE PROBLEMS (If there is neither an AUTOEXEC.BAT nor CONFIG.SYS file, or if both are empty, go to STEP SEVEN. Otherwise:) Rename AUTOEXEC.BAT and CONFIG.SYS to AUTOEXEC.TMP and CONFIG.TMP and test Windows shut down. If it hangs, rename the files to the original names and go to STEP SEVEN. If the system doesn't hang, rename the files and proceed with these steps: Restart Windows and bring up the Boot Menu. Choose "Step-By-Step Confirmation." Press Y at each of the following prompts if it occurs (press N for any other prompts):

- Load Doublespace driver - Process the system registry - DEVICE=C:\WINDOWS\HIMEM.SYS - DEVICE=C:\WINDOWS\IFSHLP.SYS - Load the Windows graphical user interface - Load all Windows drivers

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After Windows finishes loading, test Windows shut down. If the system hangs, go to STEP SEVEN. If it shuts down properly, the problem may be caused by a command line in the AUTOEXEC.BAT or CONFIG.SYS file. To determine which line is causing the problem, follow these steps: Restart Windows, bringing up the Boot Menu as before. Press Y for each of the prompts listed above, plus one *additional* command. Press N for all other prompts. (You will cycle through the additional lines, selecting a *different* additional command each time until you have gone through them all.) Each time, after Windows finishes loading, test Windows shut down. Repeat the above until the shutdown problem occurs. When the shutdown problem occurs, you have identified the command causing the problem. Disable the command (using SYSEDIT to edit the file containing the command, or, in Win98, MSCONFIG to remove the check mark in front of the problematic item). SEVENTH STEP: RULE OUT EMM386-RELATED MEMORY CONFLICTS A memory conflict sometimes exists when Emm386.exe is not loaded from the CONFIG.SYS file. To test for this, launch SYSEDIT. Click the CONFIG.SYS window. In the CONFIG.SYS file, make sure the following lines exist in this order: device=c:\windows\himem.sys device=c:\windows\emm386.exe noems x=a000-f7ff If you do not have a CONFIG.SYS file, create one with these two lines. Save the modified CONFIG.SYS and close SYSEDIT. Reboot, then test Windows shut down. If the system hangs, restore your CONFIG.SYS file to its original configuration. If it shuts down properly, see the following Microsoft Knowledge Base article: "Locating and Excluding RAM/ROM Addresses in the UMA" http://support.microsoft.com/support/kb/articles/Q112/8/16.asp EIGHTH STEP: RULE OUT VIRTUAL DEVICE DRIVER / SYSTEM.INI PROBLEMS Launch SYSEDIT. Click on the SYSTEM.INI window. Examine the section [386Enh] and place a semicolon (;) at the beginning of each line that begins with "DEVICE=" and ends with ".386." Save the changes and exit SYSEDIT. (NOTE: In Win98 you can use MSCONFIG and merely uncheck such lines in the [386Enh] section.) Reboot, then test Windows shut down. If Windows hangs, restore the SYSTEM.INI file to its original configuration. If Windows does *not* hang during shutdown, a virtual device driver may be causing the problem. Contact the driver's manufacturer for assistance. NINTH STEP: RULE OUT ADVANCED POWER MANAGEMENT (APM) PROBLEMS (Not all computers have APM features. If yours is one of them, go to STEP TEN. Otherwise:) Right-click on My Computer, select Properties, and click the Device Manager tab. Double-click the System Devices branch to expand it. Double-click Advanced Power Management Support in the device list. Click the Settings tab. Click the Enable Power Management check box to clear it. Click OK until you return to Control Panel. (NOTE: This box doesn't exist in Win98 SE. Disable APM from Control Panel | Power.) Reboot, then test Windows shut down. If Windows shuts down properly, the problem may be caused by APM, so contact the computer's manufacturer for assistance. NOTE: For additional information about shutdown problems with APM enabled, see Microsoft Knowledge Base article: "Shutdown Hangs After 'Please Wait While...' Screen" http://support.microsoft.com/support/kb/articles/Q136/6/51.asp TENTH STEP: RULE OUT WINDOWS FILE SYSTEM SETTINGS Right-click on My Computer and select Properties. Click the Performance tab. Click File System. Click the Troubleshooting tab. Mark all the check boxes, click OK, click Close and click Yes. Reboot, then test Windows shut down. If Windows shuts down properly, the problem is related to the File System settings. Go back and uncheck each box one at a time. Reboot and test Windows shut down after each change to identify which item is the problem. ELEVENTH STEP: RULE OUT WINDOWS DEVICE DRIVER PROBLEMS See if a Windows device driver is causing the problem or if an installed device is configured incorrectly or is improperly functioning. Right click on My Computer and select Properties. Click the Hardware Profiles tab. Click the hardware profile you are currently using, and then click Copy. Type "Test Configuration" in the To box. Click OK. Click the Device Manager tab. Double-click any device, then click the Test Configuration check box to clear it. Repeat this step until you have disabled all devices but DO NOT disable any system devices. When you are prompted to restart Windows, select NO. (NOTE: If you

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disabled a PCI hard disk controller, choose Yes to restart Windows. PCI hard disk controllers cannot be unloaded dynamically.) Restart Windows and you will receive the following message: "Windows cannot determine what configuration your computer is in. Select one of the following:" Choose Test Configuration from the list of configurations. As Windows starts, you will receive the following error message: "Your Display Adapter is disabled." To correct the problem, click OK to open Device Manager. When the Display Properties dialog box opens, click Cancel. Test Windows shut down. If Windows hangs, go to STEP TWELVE. If Windows shuts down properly, the problem may be caused by a Windows device driver or a device installed in your computer that is configured incorrectly or is not functioning properly. To determine which device driver or device is causing the problem, go back into Device Manager. Double-click a device that you disabled in step E above, then click the Test Configuration check box to select it. When prompted to restart Windows, click Yes. Test Windows shut down. Repeat this with each device until the shutdown problem recurs. If the problem recurs, you have identified the device or device driver causing the problem. NOTE: If the shutdown problem is being caused by a Plug and Play device that is configured incorrectly or isn't functioning properly, removing the device from the current hardware profile will correct the problem. After you remove the device from the current hardware profile and restart Windows, the drivers associated with the device are removed from memory and the shutdown problem does not occur. However, as Windows restarts, the Plug and Play device will be detected automatically and installed in the current hardware profile. When you restart Windows a second time, the drivers associated with the device are again loaded in memory and the shutdown problem returns. If Windows continues to hang on shutdown after you complete steps the above steps, reinstall Windows to a different folder to rule out the possibility of damaged files. If your computer has a Plug and Play BIOS, reinstall Windows using the "setup /P I" command to rule out a defective Plug and Play BIOS. If Windows still hangs during the shutdown process after you reinstall it, your computer may have faulty hardware or faulty system components including RAM, the CPU, the motherboard or an internal or external cache. Contact your computer's manufacturer for assistance. TWELFTH STEP: USE BOOTLOG.TXT TO IDENTIFY THE PROBLEM If Windows still hangs during the shutdown process, create a BOOTLOG.TXT file by restarting the computer, bringing up the Boot Menu and selecting the option to create a boot log. Let Windows load fully and then reboot normally. Examine C:\BOOTLOG.TXT for "Terminate=" entries. These entries are located at the end of the file and may provide clues as to the cause of the problem. Each "Terminate=" entry should have a matching "EndTerminate=" entry on a successful shutdown. If the last line in the BOOTLOG.TXT file is "EndTerminate=KERNEL," Windows shut down successfully. If the last line in BOOTLOG.TXT is one of the following entries, check the listed possible cause: Terminate=Query Drivers: Possible QEMM or other memory manager issue. Terminate=Unload Network: Possible conflict with real-mode network driver in CONFIG.SYS file. Terminate=Reset Display: Disable video shadowing. You may also need an updated video driver. Terminate=RIT: Possible timer-related problems with the sound card or an old mouse driver. Terminate=Win32: Problem with a 32-bit program blocking a thread. Possibly Microsoft Visual C for Windows. THIRTEENTH STEP: OTHER SOLUTIONS (1) Manually deleting the TEMP folder contents, and the contents of other temporary folders, may solve the shutdown problem. (2) If the previous steps do not resolve the problem, try resetting CMOS settings back to factory defaults. For information about changing CMOS settings in your computer, consult the computer's documentation or manufacturer. WARNING: Before you reset the computer's CMOS settings back to the factory defaults, make sure to write down the CMOS settings. WARNING: Do not try this step unless you know what you are doing -- mistakes in this step can result in your computer not working at all!

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(3) The PC Speaker driver (SPEAKER.DRV) can cause Windows to stop responding at shutdown or startup. To disable the PC Speaker driver, disable the "wave=speaker.drv" line in the SYSTEM.INI file, then restart the computer. (4) On a computer with a BIOS that expects IRQ 12 to be in use by a PS/2-style mouse port, but instead has a software-configurable hardware device (such as a Plug and Play adapter) using IRQ 12, Windows can hang on shutdown. To work around this problem, reserve IRQ 12 in Device Manager, or change the IRQ for the softwareconfigurable device in Device Manager. (You may also want to consider upgrading the BIOS in your computer to a later version.) To reserve an IRQ with Device Manager: In Control Panel, double-click System. On the Device Manager tab, double-click Computer. On the Reserve Resources tab, click the Interrupt Request (IRQ) option, and then click Add. In the Value box, click the IRQ you want to reserve. Click OK until you return to Control Panel. (5) If a network card is installed in the computer, do the following: Remove the network in Device Manager. Shut down Windows. Physically remove the network card. Restart Windows. Shut down Windows (observe whether it shuts down normally). Reinstall the network card. Restart Windows and let it detect the card as new hardware. (This has been known to work in at least one case in Win98 SE, and should be tried for other versions of Windows9x also.) (6) If your antivirus software is set to scan your floppy drives on shutdown, this can result in various symptons including the computer hanging on shutdown. Often (but not always) a clue will bed that the floppy drive light comes on during shutdown. The solution is to disable this particular feature in the antivirus program. WINDOWS WITH INTERNET EXPLORER SCENARIOS: (1) If Internet Explorer 4.01 is installed, and one or more network drives are mapped on your computer with the Desktop Update component installed, update to Internet Explorer 5 or apply the IE4.01 Service Pack 1 from http://www.microsoft.com/ie/. (2) If IE (any version) is installed and your user profile contains a large Temporary Internet Files folder (cache), Windows can hang on shutdown. To work around this behavior, use any of the following methods: METHOD 1: Empty your Temporary Internet Files folder each time you quit Internet Explorer. METHOD 2: Maintain each user's temporary Internet files in the user's Home directory. Although this still consumes server storage, it does not require that the files be copied to the server when users log off. METHOD 3: Maintain all users' temporary Internet files in a shared common folder. Note that if you use this method, all user's cookies are stored in the same location. METHOD 4: Maintain each user's temporary Internet files on the local drive in a location other than the user's profile folder. This is the most efficient method. However, this does not allow a user's cookies to follow the user to other stations. WIN98 ONLY SCENARIOS: (1) If you are using Cisco TCP/IP Suite 100 as your TCP/IP stack, remove it and install Microsoft TCP/IP. For step-bystep instructions, see the Microsoft Knowledge Base article at: http://support.microsoft.com/support/kb/articles/q189/8/80.asp (2) If you are using Norton AntiVirus with the Auto-Protect feature enabled, disable Auto-Protect, then obtain the latest LiveUpdate for NAV from Symantec's Web site. (3) If your computer hangs at shutdown and it either uses Advanced Configuration and Power Interface (ACPI) and the Fast Shutdown feature is disabled, or it contains a Matsonic BIOS and the "USB Function for DOS" option is enabled in the BIOS, then you may receive one or both of the following messages: Windows is shutting down. [-OR-] It's now safe to turn off your computer. See http://support.microsoft.com/support/kb/articles/q196/0/08.asp for details on a supported fix that corrects this problem. It has not been fully regression tested and should be applied only to computers experiencing this specific problem. Also see Windows Startup and Shutdown Issues: http://support.microsoft.com/support/windows/serviceware/win98/76lmg02 ey.asp WIN98 SECOND EDITION ONLY SCENARIOS: (I promised a few; but this problem is far from solved) (1) Check with your computer or BIOS manufacturer to see if there are any BIOS updates available for your system, and install them. If you BIOS is out of date, while attempting to shut down Win98 SE may hang, or may restart

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instead of shut down. (This is because Win98 SE includes updates for Advanced Configuration and Power Interface (ACPI), OnNow, and Advanced Power Management (APM) and may require the latest BIOS upgrade.) For example, this problem is known to exist with the Intel AL440LX motherboard using Phoenix BIOS version P07; a new BIOS version, P12 or later, is needed. Similar problems occur with a D-Link DFE 530TX network adapter installed; the solution is to obtain and install an updated driver (contact D-Link http://www.dlink.com). (2) Microsoft has found that this issue can occur if your video adapter requires an interrupt request (IRQ) in MS-DOS mode, but your computer's BIOS does not assign one to it. Upgrading the BIOS may be an important first step. MS advises one of the following resolutions be used: (A) Check your computer's BIOS for a setting to assign an IRQ to the video adapter. (For information about how to check your computer's BIOS, contact your computer's manufacturer.) (B) Contact the manufacturer of your video adapter to inquire about an updated BIOS for your video adapter. (C) Contact the manufacturer of your motherboard to inquire about an updated BIOS for your motherboard. (NOTE: If your computer is configured to use multiple monitor support, you may be able to shut down properly.) (3) On several Win98 SE machines, disabling Advanced Power Management (APM) and enabling Advanced Configuration and Power Interface (ACPI) has solved the problem. Sometimes this solution was worked on its own; in other cases it has worked only in combination with other actions; and in still others it has not worked at all. (4) Alex Nichol found two items that in combination cause Win98 SE on his computer to hang on the LOGOW.SYS waiting-to-shutdown message. (a) A line in CONFIG.SYS, BUFFERSHIGH=10, results in the "Now Safe" screen (the LOGOS.SYS graphic) not being displayed on full shutdown, leaving the machine hanging on 'Please wait', even though the shutdown completed so that scandisk does not run after a reset. Raising the number to 15 cured the problem (as did, independently, commenting out either of two DEVICEHIGH lines in the same file). (b) The setting in MSCONFIG | Advanced to 'Enable Pentium F0 workaround' causes the system to hang on the 'please wait' screen when shutting down to a restart. (5) MS-MVP MrScary found, in some cases, that IRQ steering and device enumeration issues were the cause of these shutdown problems: Right click on My Computer and select Properties. Click the Device Manager tab. Click "View Devices by type" and open "System Devices" found at the bottom of the device tree. Highlight "PCI bus" and click on the Properties button. Adjust or disable the settings under the IRQ Steering and/or the Settings tab to get the desired results. (As a precaution, note how you found these settings before you attempt to change them.) FIRST try changing the Device Enumeration under the 'Settings' tab from Hardware to Bios. If this doesn't solve the problem, then experiment with enabling or disabling all the combinations of possible settings to try to get the desired results. At times, the BIOS setting that you may or may not have, PnP Aware OS, also has a bearing on these settings. (See below for more info.) Make sure you do a full reboot after every change while testing. (6) A similar solution that has worked for some people: Right-click on My Computer and select Properties. Click the Device Manager tab. Expand System Devices. Double-click on PCI bus. Click the IRQ steering tab. Clear the checkmark from the last box, "Get IRQ Table From Real Mode PCIBIOS 2.1 Call." (7) Bill Snyder has reported that the shutdown problem in SE, as well as several IRQ conflicts he was experiencing, were resolved by the following: 1. In the computer's BIOS, turn OFF "PnP [Plug-and-Play] Operating System"; 2. in Device Manager/System Settings/PCI Bus Properties, set Device Enumeration to BIOS and turn off IRQ steering. (These settings pretend that Win 98 SE is not a PnP operating system.) (8) Clayton Burton has suggested that replacing the Win98 SE copy of CONFIGMG.VXD with the copy from the pre-SE (original) version of Win98 will solve the underlying problem. If this approach is used, the file should be extracted to the C:\WINDOWS\SYSTEM\VMM32 folder, and also to the C:\WINDOWS\SYSTEM folder. Please note, this has not been widely tested and its results are therefore unknown. CONFIGMG.VXD is the Windows configuration manager virtual device. The Win98 Original Edition copy will be version 4.10.1998, 115,665 bytes in size. The Win98 SE copy will be version 4.10.2222, 125,057 bytes in size. (9) At least one person has solved this problem by enabling Fast Shutdown from the disabled default, shutting down and discovering this didn't work (causing the computer to restart instead of shut down), and then enabling Fast Shutdown again. This time, it worked and the computer shut down properly.

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=========== HOW TO USE UTILITIES =========== USING MSCONFIG (WIN 98 ONLY) or SYSEDIT (WIN98 or WIN95) Click Start | Run (or, on an expanded feature keyboard, type Win+R). Type MSCONFIG or SYSEDIT (whichever you intend to use). Click OK. BRINGING UP THE BOOT MENU FOR WIN98: Restart Windows. Press the Ctrl key as your computer starts up, holding it until the Boot Menu appears. FOR WIN95: Restart Windows. As soon as the message "Starting Windows 95" appears, press and hold the F8 key until the Boot Menu appears. 40. SYSTEM TOOLS. (Disk Cleanup, ScanDisk, Defrag, System Info, etc.) For Disk Cleanup, ScanDisk, Defrag See Tip #33 Go to Start, Programs, Accessories, System Tools: 1. CHARACTER MAP: Selects special characters and copies them to your documents. 2. DISK CLEANUP: Clears your hard drive of unnecessary files. 3. DISK DEFRAGMENTER: Puts files in a central location for faster access. 4. FILES and SETTINGS TRANSFER: Migrates files and settings from one computer to another. 5. SCHEDULED TASKS: Runs Tasks Automatically. 6. SYSTEM INFORMATION: Tells you all about your computer. 7. SYSTEM RESTORE: Restores your system to a previous date. If your system resources are low, the best remedy is to reboot. 41. TASKBAR. (Contains Start Button, Quick Launch, System Tray, etc) The Taskbar is the bar at the bottom of the desktop. Its purpose is to make switching among multiple applications simple. The taskbar has five sections: 1. The Start button. 2. Quick Launch. 3. A button for each application you have open. 4. An empty space. 5. The sound volume, anti-virus icon, digital clock, etc. (system tray) The Taskbar allows you to choose the way in which the windows are displayed. To do this Right click the vacant area of the Taskbar. There are 4 options for displaying windows: 1. Cascade Windows: arranges the windows on top of each other, leaving the top and left-hand side of each window visible. 2. Tile Windows Horizontally: Displays the windows in horizontal lines. 3. Tile Windows Vertically: allows you to arrange the windows next to each other in vertical lines. 4. Minimize All Windows: Clears all the windows from the desktop and places them on the taskbar. If you select the Undo Minimize All option, all the windows will reappear on the desktop.

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You can reverse any window arrangement by selecting the Undo option. You can change the way the taskbar if displayed to suit your needs. To do this Right click the vacant area of the Taskbar. Select Properties from the taskbar shortcut menu to display the Taskbar Properties dialog box. 1. The Always on top option on the Taskbar Options makes the taskbar visible at all times and places it on top of any open window. 2. The Auto hide option allows you to hide the taskbar. The taskbar will then disappear when you move away from it, and only appear when the Cursor moves over it. 3. If you select the Show small icons in Start menu checkbox, the size of the Start menu is reduced. 4. The Show clock option displays the digital clock. You can choose where you want to position the taskbar. You can display it along the bottom, top, or on either side of the screen. You do this by clicking a vacant area(or the digital clock) and dragging the bar to a new location. You can change the size of the taskbar by moving the cursor to the top edge of the bar until the double arrow appears. Then you drag it to a larger or smaller size and then release the mouse button. =========================================================== Sometimes your Taskbar may wind up at the top of your Monitor or on the left or right side. To move the Taskbar, put your cursor on an empty space on the Taskbar Left Click and drag it back to the bottom of your Monitor. =========================================================== To place the volume control icon in the taskbar, follow these steps: 1.Single-click the Start menu. 2.Single-click Control Panel. 3.Single-click Sound, Speech, and Audio Devices. 4.Single-click Sounds and Audio Devices to launch the Sound and Audio Devices properties. 5.On the Volume tab, locate the text labeled Device Volume, and place a check mark next to the text labeled "Place volume icon in the taskbar." 6.Single-click OK. Return to Previous Page 42. TECH SUPPORT: Before you call tech support, follow these 9 steps. 1. Check your cable connections, make sure they are seated properly. 2. Reboot your PC and see if the problem goes away. 3. Use your PC's diagnostics, such as Scan Disk and Defrag. 4. Record what you were doing when it occurred, and record the error message. 5. Know your system's model name and number and the serial number. 6. Keep a record of hardware or software changes you've made such as settings, drivers or system configurations.

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7. Go to the Vendors Web site, you may find a diagnostic tool, or a FAQ (frequently asked questions). 8. Avoid peak times. Midmorning and early evening are busy. Lunch and dinner hours and wee hours of the morning are slower. 9. Have your system up and running when you call the technician. 10. If you may have caused the problem, admit it. 43. THREE FINGER SALUTE. (If your computer freezes up.) Control + Alt + Delete If your computer freezes up, first try the three finger salute. Control + Alt + Delete, you must have all 3 keys depressed at the same time. A screen will come up with the offending program highlighted. Click on End Task and it may resolve your problem. If it doesn't, do Control + Alt + Delete twice to turn off your computer. If this doesn't work, just turn your computer off at the switch, if this doesn't work unplug it from the wall. You will lose any unsaved data. 44. TRAY: Remove unwanted icons from your Taskbar tray. That is the space near your clock in the Taskbar. All the icons in your tray are running and using up Ram and making your computer run slower. These icons are put there by the StartUp menu or by the programs them self. A. Go to Start > Programs > StartUp and see what is in the StartUp menu Right click the offending program and select delete. (this only deletes the shortcut.) B. Go Start > Run and type in msconfig and hit OK. Now click on the Startup tab and unclick any offending programs. (Be careful here) then click OK. Don't mess with any item that has, tray, Rundle32.exe, or anything to do with your antivirus like Norton, Symantec.etc. if you make a mistake you and always go back and click on them. It will ask you if you want to Restart or Exit without Restart. The next time you boot up you will get a screen, select: Don't show this message....... and click OK. C. Sometimes you have to open the program itself to find the culprit. Do Control > Alt > Delete and you'll see what programs are running and using your resources. 45. TWEAK (Allows you to make changes without going to the registry) This Tweak works on Windows 95, 98, Me, 2000, and NT. You can download TWEAKUI 1.33 from the Internet. TWEAK for XP may be downloaded from: In Windows XP: You can download Windows XP Powertoys (TweakUI.exe). This one is for Windows XP only. Or bring a disk to class and I'll give you a copy, or even email you a copy. Advanced !!!!!! To Install !! The last Tweakui file is usually Tweakui.inf, right click on it, then click on Install. Half way thru it will show the help file, close the help file and it will finish installing.

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Now go to Start > Setting > Control Panel and Tweakui will be there. Click on it to open it. Be careful about changing things, remember the previous settings, you may want to go back. If your computer is like you want it , do not change anything. To find help for Tweakui, go to Start > Find > Find or Folders, type in tweakui.hlp when it comes up click on it to open. TWEAKUI (UI stands for User Interface)is a Microsoft utility that lets you change settings on your computer without going to the Registry. TweakUI allows you to change desktop settings beyond the basic. It gives you control over animation, desktop icons that you otherwise wouldn't be able to modify (such as the Recycle Bin and Network Neighborhood), the mouse, Explorer windows, and other desktop features. 1. Clear items from Install/Uninstall list Is there an item on the Install/Uninstall tab of the Add/Remove Programs Properties dialog box that shouldn't be in the list ? Either because you've already removed it or because selecting it and clicking Add/Remove doesn't accomplish a thing. Open Tweak UI and select the Add/Remove tab. One at a time, select an item you'd like to remove from the list, click Remove, then click Yes to confirm. When you're finished, check out the real-life version, and you'll find a list that's clean as a whistle. 2. Hide logo screen. Tired of seeing that cloudy logo screen whenever you start Windows 98? There's an easy way to keep this image out of sight, for a logo-less startup. Open Tweak UI and click the Boot tab. Deselect Display Splash Screen While Booting, then click Apply or OK. All those startup details are more interesting than Microsoft's advertising anyway! 3. Remove prefix "Shortcut to" on new shortcuts. Open Tweak UI, select Explorer, and uncheck Prefix "Shortcut to" on new shortcuts. 4. Hide Documents or Favorites on Start Menu With Tweak UI, you can hide (or show) these folders at the click of a button. Open Tweak UI and select the IE 5 tab. Scroll to the end of the Settings list and deselect Show Documents on Start Menu and/or Show Favorites on Start Menu. Click Apply or OK. 5. Rebuild icons Do one or more icons on your desktop (or your Quick Launch toolbar, or anywhere else for that matter) suddenly look nothing like they're supposed to-in other words, they're the wrong icons? Tweak UI can rebuild them (or at least, it can try). Open Tweak UI, select the Repair tab, and you'll see Rebuild Icons selected. Click Repair now, wait a bit, and those icons should be good as new. Plus numerous other tweaks. 46. V I R U S E S: ! ! ! (Woe is you who gets one.) Don't open executable attachments. Find out what extensions are executable. Which of these extensions are safe and which aren't: .EXE (EXE is the worst offender.) .VBS .REG

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.PCD .PIF .SCR .ZIP .BAT .COM .ASP .XLS Guess what? They're all potentially dangerous. Never open a file sent to you with a *.EXE extension. These are executable programs that may contain viruses or worms that could plant back doors on your computer. Most viruses, worms, and Trojan horses are spread via email. It's no longer safe to blindly open files attached to your email. Opening files attached to an email is the computer equivalent of Russian roulette COMPUTER SAFETY RULES. It's crucial that everyone follow the four golden rules of computer safety: 1. Install a good anti-virus program and update it weekly or whenever you hear of a new virus going around. With my new Norton 2002, it does this automatically. Go to Options on the left side, click on Live Update, then click on: Enable Automatic Live Update Apply update without interrupting me (recommended) How to manually update your Anti-Virus Protection Program. Get on the Internet. Start > Programs > Norton AntiVirus > LiveUpdate - Norton AntiVirus, click on Live Update and follow instructions. It only takes a few minutes. 2. Go to Start > Programs > Norton AntiVirus > Rescue Disk, select Basic Rescue and your C Drive (5 or 6 floppy disks required) and follow instructions. If a virus will not let your computer start up, this may save your life. 3. Update your browser, email program, and operating system regularly to patch security holes. 4. Be wary of all email attachments, even if you know the sender. ================================================= To configure Norton's Antivirus, Right Click on the Norton icon on the right side of the Taskbar, click on Configure Norton AntiVirus. Now go down the left side and click on a subject and on the right side make your choices. You can do this for each item. Be sure to check Live Update, and on the right select: Enable automatic Live Update. Apply Updates without interrupting me. Most items that need checking, should already be checked by default, so be careful.

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In Norton 2002, when you are online, it will update you every 4 hours. A little bubble will appear over the Norton Icon and tell you, you are updated. To find out your version of Norton, Right Click on the Icon on the Right Side of you Taskbar, click on Open Norton AntiVirus, at the top right, click on Help, then About Norton AntiVirus and it will give you the Version of the software. This will work with most programs about finding out the version. =========================================== What are Viruses? Viruses are programs that spread by attaching themselves to other programs on a user's computer-What Kind of Damage Can They Cause? Viruses are computer programs, and they can do virtually anything that any normal program can do. This includes deleting files, formatting a user's hard drive, and even overwriting the BIOS, completely disabling the computer. Please do this also: Windows Update. Go to Start > Windows Update and download all critical updates. This will help save you from crashes and hackers. You can select some of the other downloads, critical or not. Save Your Data Save your Data: Email Addresses, Bookmarks or Favorites, Important Documents, Quicken Data, etc. Go to: EMAIL ADDRESSES AND BOOKMARKS: (How to save them.) See Tip #13 SAVE YOUR DOCUMENTS: See Tip #32 Return to Previous Page 47. WINDOWS COMPONENTS: These are 87 small programs. HOW TO ADD OR REMOVE 87 WINDOWS COMPONENTS: I'm using Windows Me, but over 90% of the list below applied to Windows 98. Start > Settings > Control Panel > Add/Remove Programs >Windows Setup In Windows XP you go to Start > Settings > Control Panel > Add or Remove Programs and click on Add/Remove Windows Components. Now you will see the following: Main Component Components Accessibility 2 Accessories 6 Address Book 1 Communications 10 Desktop Themes 16 Games 10 Multilanguage Support 19 MultiMedia 9

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Online Services 4 Microsoft Outlook Express 1 System Tools 7 WEB TV for windows 2 Highlight a Main Component then click on Details to see what is included in the component. Then highlight it and under description it will tell you its size and what is does. To add a component you put a check mark in the box, to remove a component you uncheck the box. If you are adding a component it will ask you for your Windows 98 or Me CD-ROM. Accessibility: 1. Accessibility Options: Includes tools to change keyboard, sound, display and mouse behavior for people with mobility, hearing or visual impairments. 2. Accessibility Tools: Includes a magnifier tool, an On-Screen Keyboard, an accessibility wizard, and high visibility mouse cursors. Accessories: 1. Calculator: Performs mathematical calculations. 2. Desktop Wallpaper: Provides background images and pictures for your Widows Desktop 3. Document Templates: Supplies layouts for new documents in your most common programs. 4. Imaging: Image Viewer, ActiveX Custom Controls, and TWAIN support. 5. Paint: Draws, modifies, or displays pictures. 6. Screensavers: Displays moving images when your computer is idle to prevent damage to your screen. A. Additional Screen Savers: Includes Flying Through Space, Mystify Your Mind, Curves and Colors, Scrolling Marquee, and Blank screen savers. B. Flying Windows: A screen saver that displays flying Windows logos. C. OpenGL Screen Savers: 3-dimensional screen savers. Address Book: Contact management and directory service. Communications: 1. Dial-Up ATM support: Provides support for making Dial-Up Networking connections using ATM devices such as ADSL modems. 1. Dial-Up Networking: Provides a connection to other computers via a modem. 2. Dial-Up Server: Provides a connection to your computer via a modem. 3. Direct Cable Connection: Provides a connection to other computers via a parallel or serial cable. 4. HyperTerminal: Provides a connection to other computers and online services via a modem.

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5. Internet Connection Sharing: Allow multiple computers to share a singe Internet connection. 6. MSN Messenger Service: Helps you stay in touch with people you know on the Internet. You can see if people you know are on the Internet when you are and exchange instant messages with them. 7. NetMeeting: Enables you to call people on the Internet or a Lan. While in a call you can talk to someone, share applications, draw in a shared whiteboard, and send files and messages. 8. Phone Dialer: Enables you to use your computer to dial a phone through a modem. 9. Universal Plug and Play: Enables seamless connectivity and communication between Windows and intelligent appliances. 10. Virtual Private Networking: Provides secure connections to private networks across public networks such as the Internet. Desktop Themes: Baseball, Dangerous Creatures, Desktop Themes Support, Inside Your Computer, Jungle, Leonardo DaVinci, Mystery, Nature, Science, Space, Sports, The 60's USA, The Golden Era, Travel, Underwater, and Windows Millennium. GAMES: A. Classic Games: Solitaire, Hearts, Freecell, and MineSweeper. B. Internet Games: Lets you play multiplayer computer games with other people on the Internet. Includes Spades, Backgammon, Hearts, Checkers, and Reversi. C.Plus! Games: Include Pinball and Spider Solitare. Multilanguage Support: Adds Albanian, Bulgarian, Belarusian, Croatian, Czeck, Estonian, Greek, Hungarian, Latvian, Lithuanian, Macedonian, Polish, Romanian, Russian, Syrian, Slovak, Slovernian, Ukrainian, and Turkish. MULTIMEDIA: 1. Audio Compression: Provides audio compression for recording or playing back multimedia. 2. Macromedia Shockwave plays Director Files. 3. Macromedia Shockwave Flash: Plays Flash Files. 4. Media Player: Utility to play audio and video clips. 5. Multimedia Sound Schemes: Provides Sound Schemes to enhance Windows system events. 6. Sample Sounds: Sample sound for playback on your computer. 7. Sound Recorder: Utility to record and play sounds by using a sound card. 8. Video Compression: Provides video compression for recording or playing back multimedia. 9. Volume Control: Adjusts volumes controlled by sound cards. ONLINE SERVICES: Adds support for America Online, AT&T WorldNet Service, Prodigy, and Earthlink Internet online services. OUTLOOK EXPRESS: Easy to use e-mail and newsgroup reader. Outlook Express: Easy to use Internet e-mail and newsgroup reader.

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SYSTEM TOOLS: 1. Character Map: Inserts symbols and characters into documents. 2. Clipboard Viewer: Displays the contents of the Windows Clipboard. 3. Compressed Folders: Integrates the ability to view and create ZIP files with Windows Explorer. 4. Net Watcher: Monitors your network server and connections. 5. System Monitor: Provides tools for monitoring system performance. 6. System Resource Meter: Displays system resource levels. 7. WinPopup: Sends and receives popup messages on a network. WebTV for Windows: Installs WebTV for Windows. Return to Previous Page 48. WINDOWS EXPLORER: (Copy, delete, move, save files, make a folder) SAVE TIME WITH SHORTCUTS. To put a Windows Explorer shortcut icon on your Desktop. Right Click on the Desktop and select NEW, then Shortcut, copy and paste: C:\WINDOWS\EXPLORER.EXE /n,/e,C:\ in the command line, click on Next, then Finish. To put a Control Panel shortcut icon on your Desktop. Right Click on the Desktop and select NEW, then Shortcut, type Control in the command line, click on Next, then Finish. Click on the shortcut and Windows Explorer comes up. To get to Windows Explorer the old fashion way, go to Start, Programs, Windows Explorer. (In Me it is in Accessories) On the left side of Windows Explorer you will see all your drives, such as A, C, D, etc. and all your Folders which contains all your programs and files. If the folder has a + sign in front of it, there are subfolders present. Click on the + and it will show the Subfolders. Click on the Folder instead of the + and it will show you the Subfolders and all the files on the right side of Windows Explorer. In Windows Explorer, which is the File Manager for your computer, to COPY, SAVE, MOVE or DELETE files or folders you must first highlight them. To do this you must put your pointer on the file and click on it. (With single click you only have to hover the I bar over it.) If you wish to highlight several files, after you highlight the first one you must hold down the control key while you click on the others. Now that they are highlighted they act as one as far as copying and deleting them are concerned. To delete these highlighted files (BE SURE BEFORE DOING THIS) hit the delete key on your keyboard. To make a copy of a floppy: Put the original floppy in the A drive, Double Click on My Computer icon on the Desktop, then right click on the 3 1/2" icon and then click on Copy Disk, and follow instructions. To copy to a floppy:

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Right click any one of the highlighted files, click on Send To, then click on the 3 ½ Floppy (A) icon, and it will copy all highlighted files to the floppy. Now, conversely, if you want to copy a floppy to your hard drive you need a Folder to put it in. HOW TO MAKE A FOLDER: To make a new folder to put your files in: In Windows Explorer on the left side highlight the C drive. Then go to File, New, click on Folder. On the right side of your screen you will see a pulsating bracket highlighted and reading [New Folder], type in your new folder's name, say 2000 backups and hit enter and it will show up on the left side of your screen. The folders are arranged in alphabetical order. If you want a subfolder under the My Documents folder, you highlight the My Documents folder and do the same as above. Now highlight the files on the floppy by placing your cursor on the left side of the files, Left Click and drag straight down until you have highlighted those you want or hold the Control Key down and click on each file you want, if you want all the files, do Control A then Control C to Copy. Now go to the new folder, click on it to high light it, Now do Control V to Paste. The best view of Windows Explorer is Details. In Windows Explorer, right click on an empty space on the right side and select View, then Details. This is a superior way to look at your files because it will show the NAME, SIZE, TYPE, and DATE MODIFIED. While here you may click on any of these headers: Look under NAME if the files appear in alphabetical order, click on NAME and they will appear in reverse alphabetical order. Same with DATE MODIFIED, click once and they are in chronological order, click again and they are in reverse chronological order. Click on SIZE and it will arrange the files from the smallest to the largest, click again and it will arrange them from the largest to the smallest. Click on TYPE and it will arrange like files together. In Windows Explorer when you are in your My Pictures Folder Right click on an empty space on the right side, go to View and click on Thumbnails and it will show you small photos of your .jpg files. In Control Panel and My Computer only I like Large Icons. For My Pictures or any .jpg folder I use Thumbnails. For all others I use Details. These are personal choices, pick what you like. To delete files from a floppy so you may use it again, put the floppy in Drive A, go to Windows Explorer, scroll up until you see 3 1/2 Floppy (A:) icon, click on it, files will show up on the right, do Control A to highlight All and hit the Delete Key on your Keyboard, then click on Yes. Now you can use the floppy to save something else. A Path tells the computer where to find programs or files. If Browse comes up it wants to know the Path. It is like the mailman needing an address: Mailman: Ky > Lexington > Southridge > 414 Computer: C:\My Documents\Computer Class\Top Fifty.doc C: is the Drive > My Documents is the Folder > Computer Class is the Sub Folder > and Top Fifty.doc is the file. This will save you a lot of time.

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If you wish to hightlight separate files, hold the Control Key down and click on each file, after they are highlighted, they will act as one for the purpose of coping, saving, deleting, move, etc. If you wish to highlight a group of files that are touching, you click on the first one, hold the Shift key down, then click on the last one and all in between will be highlighted. Say you have 30 files and you wish to highlight all the files except 4 or 5, (this is tricky) then highlight the 4 or 5 files you don't want, go to Edit and click on Invert Selection. Return to Previous Page 49. SOME GOOD STUFF: Browser Shortcuts Use keyboard shortcuts to perform common browser functions and give your mouse hand a break. A few basic shortcuts will save time while you are surfing the Web and will give you more browser control. These shortcuts work in both Internet Explorer and Netscape. Home: Jumps to beginning of page. End: Jumps to end of page. Esc: Stops loading of current page. F11: Toggle between full screen and regular view of the browser Ctrl + N: Opens a new browser window. Ctrl + R: Reloads the current page. Ctrl + B: Opens the Organize Favorites or Bookmarks window. Ctrl + D: Adds the current web page to your Favorites or Bookmarks. Ctrl + H: Opens the History folder. ====================================== WHAT IS SAFE MODE: Safe mode of Windows. This allows Windows to start with its most basic configuration, bypassing your Autoexec.bat and Config.sys files and using the VGA driver for video and not loading any networking software. This is used if there are any problems starting Windows. Listen for the "Power On Self Test" beep. This normally happens in about 10 seconds. After you hear the beep, press the F8 key. You'll see the Windows Startup Menu text menu. Select Safe Mode, your icons and screen will look different, but in this mode no programs will interfere with running Scan Disk and Defrag. Go to Start, Accessories, System Tools, first do A, then B, then C, in that order. p> ====================================== Sample Power Computer: Pentium 4 Processor 2.4GHz (Faster than a speeding bullet.) 512MB RDRAM 40 or 80 GB Hard Drive 19" Monitor 64MB Graphics Card

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16X DVD-Rom Drive 32X/10X/40X CD-RW Drive Microsoft Optical Mouse Speakers with a sub-woofer Service 3 year Surge Protector Cost $2300 ====================================== SAVE YOUR DATA!!!! 3 1/2 Floppy holds 1.44 MB ZIP Drive holds .... 100 MB (a Zip Disk looks like a fat floppy) CD-R holds .... 650 MB On your next computer be sure to buy a CD writer (burner) so you can make CD's. All CD's must be formatted before use. When buying a burner notice these numbers: My new CD-RW Drive is 32X 10X 40X The 1st number is Write. 2nd number is ReWrite. 3rd number is Read. or Write, Rewrite, and Read You must buy the CD blanks with a high enough number to record at the close to the Burner's write speed. ====================================== How fast is your Modem working? Test your Modem speed here: PLEASE CLICK HERE ====================================== To download the 3 free programs below go to: PLEASE CLICK HERE Then on the left click on Downloads. Then on the left click on Utilities, scroll down and you'll see Diskpie 2. Middle ways down click on: more Utilities >> and you'll find NoteWhen. Keep clicking on more Utilities >> until you find ClockRack. You need Winzip to unzip the programs. 1. Diskpie 2 makes a pie chart out of your hard drive. 2. NoteWhen will put sticky notes on your Desktop on certain dates. It is great to remind you of Doctor's appointments, dinner dates, etc. They just pop up on the screen and you can add music to the notes. 3. ClockRack shows 3 or more clock faces across the face of your computer with times around the world. If you have kids or grandkids in different parts of the country or world you can keep track of their time. ======================================

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Service packs are better than patches, but you need them both. Service packs have a significantly larger scope than patches. This can be measured in three ways: Service packs address a wide variety of bugs. Every service pack addresses not only security bugs, but also bugs affecting stability, performance, proper operation of product features, or other areas. In contrast, a patch is tightly focused on one and only one issue. Service packs resolve minor as well as major bugs. On the other hand, we know that customers have things they'd rather be doing than installing patches, so we only develop patches for issues that warrant the disruption they cause. Service packs are cumulative. Every service pack is a "roll-up" of all previous service packs for that product – for instance, Windows NT 4.0 Service Pack 6a includes every change made in Service Packs 1 through 5. Moreover, whenever we release a patch, we always include it in the next available service pack. ====================================== Fix the Computer Yourself. Hold on. Before you resign yourself to hiring a professional, make sure the problem isn't something you can solve yourself. 1.Wiggle the cables to ensure that all devices are properly attached. 2.Reboot the machine. 3.Make sure your software drivers are up to date. 4.Uninstall anything you added to your machine around the time problems arose. 5.Try a diagnostic tool such as Scan Disk. 6.Reinstall Windows. 7.Consult a knowledgeable friend. ========================================== "XP PROFESSIONAL" HAS ALL OF "XP HOME" PLUS: REMOTE DESKTOP ADVANCED ADMINISTRATIVE TOOLS AUTOMATED SYSTEM RECOVERY ROAMING PROFILES MULTI-PROCESSOR SUPPORT (most home users do not need these extra features, they are mostly for business, and they cost $100 more.) ====================================== Dial-up modem: 56Kbps ISDN: 128Kbps Satellite: 700Kbps DSL: 1500Kbps Cable Modem 3000 Kbps T1: 1544Kbps T2: 6312Kbps ===================================== Computer programs on Radio: Bob's talk show, Sunday 3 to 6 pm on 840 am Louisville KY Kim Komando, Sunday 5 to 8 pm on 590 am Lexington KY

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Computer programs On TV: Computer Chronicles Sunday 5 to 5:30 pm Cable Channel 15 Friday 11:30 pm Cable Channel 12 ====================================== This site does not work all the time. This is a fun thing. You type in a sentence and the program will talk. It will read the sentence orally in different tones, Such as: Man, woman, child, coffee drinker, gnat, etc. PLEASE CLICK HERE ====================================== JOIN CKCS, membership has its advantages: John Newsom, our Web specialist has put the Windows 98/Me/XP Tips and Reviews we sent out by email since Jan 2002 on the CKCS web site. He will add to it every month. The way John worked out the way we can select the Tips or Reviews was just short of genius. Many thanks to John for his hard work. If you wish to access it you must be a member, and you must Sign Up by giving a user name and a password, I suggest you make it short and simple. PLEASE CLICK HERE (After you access this web page, you can left click and drag the web address to the Desktop and then all you have to do is click on it.) and on the left side, click on Member, now on the right side click on Signup. After you access the Members page: On the left side, click on Joe's Tips and Reviews. Make a selection from both drop-down boxes. Then click on the "Select" Button. Another membership advantage is that you have access to 32 SIG (Special Interest Group) leaders for information on Accounting, Database, Digital Photography, Investment, Word, Internet, Spreadsheets, Windows, etc. It lists their Name, Phone Number, and Email Address. This alone is worth the price of joining CKCS. (Central Kentucky Computing Society) It is only $24 a year for Senior (over 50) and one tech call costs more than that. At the bottom of the home page of www.ckcs.org, click on JOIN CKCS. You also will receive our Newsletter, "The Computer File" every month except August and January. It has tips and tricks and the latest computer news. Our Editor is Alice McCormick and she does a fantastic job. ====================================== Set your computer so you can see your file extensions. Can you see your FILE EXTENSIONS, such as .doc or .jpg if not let's: Click on My Computer > Tools > Folder Options > View: Check "Show hidden files and folders." Uncheck "Hide extensions for known file types." (it's checked by default). ======================================

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What are drivers? A: Drivers are mini-programs (instructions) that tell your computer how to use its hardware. Each hardware device has a driver. Some, like drivers for a keyboard or mouse, are built into the computer itself. Others, like video card drivers or modem drivers, need to be installed when you get a the new hardware device. Without the proper driver, your hardware won't work. If you're having trouble with a particular hardware device, chances are that you may need an updated driver. Where can you find them? Best bet is the web site of the manufacturer who made the component. Next best is Microsoft. ====================================== Windows XP has 45 million lines of code! It costs $90 so that is $2 for each million lines of code. ====================================== Add text to your digital photographs. 1. Go to Start > Programs > Accessories > Paint. 2. Go to File > Open and get your photo. 3. Click on the "A" button and you will get a cross hair, move it to where you want the text, then left click and drag to the right and down to get the size text box you want. (it takes a little practice) You can also set the text size. Control Z will UNDO. 4. Type in your text, and Control S to save. ====================================== 50. WINDOWS MEDIA PLAYER and ROXIO Easy CD Creator 5 WINDOWS MEDIA PLAYER and ROXIO Easy CD Creator 5 To Rip means to take a song from the CD and put it in your computer. To Burn means to take a song from your computer and write it to a CD. TO RIP AND BURN MUSIC CD'S. Like taking 2 or 3 songs from each of our best CD's and putting those best songs on one CD. 1. Put the music CD in your CD Rom Drive. 2. Open Media Player, it comes with Windows 98/Me/XP. I'm using Version 9, which is the best and latest one. So if you're using Version 7 or 8 there will be a slight difference. The Version 9 download is free. Go to Start, Window Update. 3. On the left side, click on Copy from CD, if you are on the Internet it will show the name of the song, the artist, composer, etc. If you are not on line it will just read Track 1, Tract 2, Unknown Artist, etc. 4. On the top left side there is a check mark, if you click on it will check all the songs or uncheck all the songs. You should uncheck and just check the songs you want, then at the top middle click on Copy Music. When it finishes copying it will eject your CD. Put another CD in and do the same thing until you have all the songs you want to put on your one favorite CD. 5. Click on the Media Library, all the songs you ripped are here. At the top left, click on Playlists then New Playlists, on the right, name this playlist like Mary's Favorites. On the left side of this window (Ver 9) click on the songs you

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want to record. You may put them in any order you wish by click and drag. There are also up and down arrows at the bottom of the page, just highlight the song and use the arrows to put in the order you wish. Then click on OK. 6. Now on the left, click on Copy to CD or Device, then near the middle, click on the down arrow and click on your playlist like Mary's Favorites and it will show all the songs you selected with check marks, you can still uncheck a song if you made a mistake. Now at the top right, click on COPY. ====================================== What are some of the capacity differences between common DVD formats? DVD-5: 4.7 GB Single Side/Single Layer DVD- 9: 8.5 GB Single Side/Dual Layer DVD-10: 9.4 GB Dual Side/Single Layer DVD-18: 17 GB Dual Side/Dual Layer ====================================== ====================================== How to save your data to a CD: 1. Put a blank CD in your CD write drive. 2. We're using Roxio Easy CD Creator 5, your software may be similar. Go to Start, Programs, Roxio Easy CD Creator 5 and click on Project Selector, the click on "make a data CD" this will take you to your C drive, if not use the down arrow at the top and get to the C drive. 3. Find the folder or folders you want to save to a CD and highlight them, then in the middle click on ADD. If you wish to get into the folder for certain files, right click on the folder and click on explore. Highlight the file and click on ADD. 4. Each time you do this, the bar at the bottom will tell you how many Megabytes you listed so far and you can see how much you have left. If you are done, click on the red RECORD button on the right. On the next page read the options, then click on Start Recording. Roxio has many options. ================================ What does the X mean in terms of speed? A number followed by an X designates the speed at which a CD or DVD drive can accomplish a certain task, such as reading, writing, or rewriting data to a disc. For CDs, the X indicates a speed of 150KBps (kilobytes per second), so a CD drive that reads data at 48X actually reads at 7,200KBps. For DVDs, the X indicates 1,350KBps, so a drive that reads DVDs at 4X actually reads at 5,400KBps. 1X is the speed of a regular music CD. CD holds 650 MB. DVD holds 4.7 GB and up.

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