3g Labs- Technical Profile
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3G Labs India Private Limited
3G L b att a Gl Labs Glance Research and Development organization developing p g p g telecommunication products and solutions of both hardware and software. Industry verticals & technologically aligned competence centers y g y g p Worldwide presence, with offices in India, Malaysia and the UK Center of Excellence in Telecom Solutions Complete solution house ‐ Software Development, Post Installation & Support State of Art Offshore Development Centers Specialized in bundled solutions along with technology, and Outsourcing Partners
3G Labs L b att a Gl Glance (contd…) Industry Telecome & NGN Services Deliver Value
IT Enabled Services
Group Strategy: Around the World ‐ With the Customer With the C stomer Group Culture:
3G Labs Testing, Validation & Tech Support
Project Mgmt & Product Development HR, Staffing & Outsourcing
– – – – – –
Determination Integrity Professional, Reliable, Trustworthy Pride Spirit Team Work
3G L Labs b att a Glance Gl (contd…) We endeavor to build and sustain the standards in the evolving communication t h l i technologies with our proficient skills and undying commitment to progress and ith fi i t kill d d i it tt d advance…
Our Vision: Deliver Value
To be a niche technology provider to global organizations, developing next generation products in telecommunication domain. d i l i i d i
Our Mission: TTo provide cutting edge and cost effective id i d d ff i telecommunication technology products and solutions to our customer delight globally.
Th 3G L The Labs b Ad Advantage t We target to achieve CLIENT SATISFACTION through our Quality, Efficiency, Cost E‐ effective and Support Services
• Speed Multiple parallel project teams Multiple parallel project teams Component based Framework approach
• Quality Robust Processes and Tested Methodologies Comprehensive quality system in place covering Processes
• Cost Cost savings in Offshore Development Lower defects hence lower re‐work
• Service
Support
Qualityy Q
Efficiency
On‐time, On‐budget Project O ti O b d tP j t Delivery. Focus on Communication & Coordination
Client Satisfaction
Cost Effectiveness
Th 3G L The Labs b Ad Advantages t (contd…) •
…delivering innovative competent Internet Intranet Solutions through our conceptual planning, resourceful development efficient maintenance support
•
Uniquely strong combination of knowledge and experience. g p – 1000 Man Years Experience
•
…round the clock
•
…around the world
Concept
Maintenance
Planning Project
Rollout
Development Testing
S l ti Solutions we offer ff • •
•
•
• • •
IT Enabled Services Telecom Technologies Telecom Technologies – Wireline (Ethernet, MPLS, SDH/SONET) and Wireless (Wi‐fi, Wi‐Max, GSM/CDMA) flavours – Broadband over Power Line (BPL) – Wireless Mesh Networks (WMN) – iDEN Solutions Telecom Solutions – Network Planning and Architecture – Both Wireline and wireless – Integrated OSS/BSS – Network Support – NGN Networks and IMS Architecture Custom Application Development – Customized Solutions – Offshore Product Services Testing, Validation and Tech Support HR, Staffing and Outsourcing Project Management and Product development Consultancy Services
C Core competencies t i & Industries I d ti Core Competencies ‐ Understanding of telecom technologies ‐ E‐commerce Application ‐ Content Management Systems ‐ Linux Services Linux Services ‐ Mobile Applications ‐ Network Management & Telecom Apps ‐ Supply Chain Management System Programming ‐ System Programming ‐ Network Management ‐ OSS/BSS integration ‐ Web Enabled/Client Server ERP
Industries ‐ Telecommunication ‐ Multimedia ‐ Embedded Programming Software ‐ Electronics & Communication Electronics & Communication ‐ Product Engineering and Management ‐ Mobile Service Providers ‐ Retail & Distribution Services ‐ Technology ‐ Education & Training
IT Skills Skill off th the tteam Java technologies
Microsoft Technologies
Software Tools
Web Technologies
- JSE 2/5
- Visual Basic
- Crystal Reports
- HTML/DHTML
- JME
- VC++
- Agile
- ASP
- J2EE
- C#
- RUP
- AJAX
- JMS
- ActiveX
- InstallShield
- Flex Scripts
- JNDI/LDAP
- ASP
- Microsoft Visio
- Java Scripts
- JNI
- DOT NET
- Microsoft Project
- Ruby
- JMX
- WSDL/Webservices
- SNMP, SNMP Snooper
- JDBC
- ODBC
- Weblogic
- OLEDB
- Websphere
- ADO
- Eclipse
- COM/DCOM
- C, C++, Java
- MySQL
- InteliJ IDEA
- Visual Studio
- C# Sharp
- MS Access
- IIS
- Assembly for
- MS SQL Server
Programming
varietyy of DSPs,, uCs and uPs
Database
- Oracle Express Server
IT and d IT Enabled E bl d Services S i • • • • • •
EE‐governance solutions l i Already working with few government institution in India Operated from village Kiosks p g Solution for managing security personals Notification based monitoring system P ibl i t Possible integration with ti ith – iDEN – Telemedicine – Health and insurance products
T l Telecom and d NGN S Services i Position in Telecom • Use third party products in the end‐end convergence solution that include IP, SS7, E1/T1 link, GSM. •
Provide our reusable components that reduce the clients product development time and cost. d
•
Customize the third party product to suite client specific or country specific requirements.
•
Provide the scalability in the resource skill at offshore cost Provide the scalability in the resource skill at offshore cost.
IP Telephony VoIP •
IP PBX
•
SIP Servers and Client
•
IP Media Servers, Gateways & Controllers
•
Mediation Servers
•
IP Soft switches
T l Telecom and d NGN S Services i Position in Telecom • IP Telephony • OSS Solutions • Telecom Access Equipments • Embedded Engineering • IN Solutions IN Solutions • Testing Services
1/19/2009
Confidential -3G Labs India
T l Telecom and d NGN S Services i OSS •
Network Management Systems
•
Element Management Systems
•
EMS‐NMS‐OSS Integration
•
3rd Party Application integration
Solutions Offered: •
P d tD l Product Development, Re‐engineering, Maintenance and offshore Support t R i i M i t d ff h S t
•
NM solution with FCAPS functionalities
•
A complete Element Management Solution
•
EMS/NMS application enhancements and performance optimization EMS/NMS application enhancements and performance optimization
•
North bound/South Bound integration
•
GUI Application Development, enhancement and support
•
Local Craft Terminals and Network Element Simulators Local Craft Terminals and Network Element Simulators
•
Integration with NOC
T l Telecom and d NGN S Services i Network Access Equipments •
ATM Switches, Routers, IP Switches, Ethernet
•
Layer 1, 2, 3 – Network Appliances
•
Class 4/5 Switch & Soft switches
•
Signaling Gateways, Media Gateways, Media Gateway Controllers
•
Media Servers, Application Servers, IMS
Solutions Offered: •
Product Development, Re‐engineering, Maintenance and offshore Support
•
Element Management, Configuration & Performance Monitoring
•
Network Acceptance and Configuration with Traffic Management
•
C ll P Call Processing Modules and AAA Solutions i M d l d AAA S l ti
•
Legacy ‐ IP Transformation and Interconnects
•
Triple Play – Voice, Video, Data – Over IP
•
Audio & Video Codecs, Transcoders
•
Protocol Stacks (SS7, SIP, etc)
•
Research and Development, Design and development of User Interfaces
•
Re‐usable components ‐ ensuring quick time to Market
T l Telecom and d NGN S Services i Embedded Engineering •
Protocol Stacks Protocol Stacks
•
Device Drivers
•
Audio/Video Codecs
•
Product / Component Development
Solutions Offered: • •
Design and development of Protocol Stacks, Firmware and Communication Components– 3G, UMTS, SS7, SIP, ISDN, SIGTRAN, MCGP, GPRS, etc. Components 3G UMTS SS7 SIP ISDN SIGTRAN MCGP GPRS etc
•
OS/ Kernel level development & firmware for microprocessor based products
•
Device Driver Development, Firmware, SDK, Board Support Packages
•
Porting on RTOS and Real Time Interface Gateways
•
Design of Real Time Applications for Hand Helds, Mobile Devices & PDAs.
•
System Engineering and Porting Software across different platforms
•
Development of Application Authoring tools, API’s, Interfaces
•
Development of Framework
•
We have a suite of Protocol Stacks and Multimedia Codecs (a/v) which are used as reusable components – ensuring quick time to market
T l Telecom and d NGN S Services i Intelligent Network Applications •
Mobile OSA Applications Mobile OSA Applications
•
Convergent OSA Applications
•
Fixed OSA Applications
•
IMS
Solutions Offered •
Application Development, Maintenance and offshore Support
•
Subscriber Authentication and Authorization Modules
•
Development on Application Server Development on Application Server
•
IP Media Processing
•
IMS Frameworks and 3GPP compliance
•
Triple Play – Voice, Video, Data – Over IP
•
Interoperability with Class 4/5, Soft switch, Media Gateway and Media Servers bl h l / f h d d d
•
Applications like –
‐ ‐ ‐ ‐ ‐ ‐
Unified Messaging Video Mail Online Multiplayer Gaming Push To Talk Ring back Tones Multimedia Conferencing
‐Mobile Video Conferencing ‐ IVR ‐ IP Contact Centre ‐ IP Centrex ‐ Announcements ‐ IP Radio
T l Telecom and d NGN S Services i Testing •
Device Testing • Ethernet Devices • SIP Devices • H.323 Devices • MGCP/Megaco Devices MGCP/Megaco Devices • Sigtran Devices
•
Homogeneous Network interop Testing
•
Heterogeneous Network interop Testing
•
IP‐PSTN Network Testingg
Solutions Offered: •
Network Configuration Testing
•
P Pure IP Network – IP N t k Multi Protocol Testing M lti P t l T ti
•
Interoperability Testing
•
Functional Testing
•
Performance Testing
•
Service Testing
•
Billing Testing
T l Telecom and d NGN S Services i 1 1.
C Converged Data, Voice and Multimedia traffic dD t V i d M lti di t ffi
2.
Carrying SS7 messages on IP over Satellite network – drastically reducing SS7 infrastructure costs
3.
Integrated gateway for SS7, IP, PSTN, T1/E1 links
4.
Powerful VOIP Telephony features will be available
5.
Reduced Roundtrip delays
6.
Simplified Provisioning and Service Management procedures (everything on IP Platform)
7.
End‐to‐end secure communication
T l Telecom and d NGN S Services i Solutions Offered: Solutions Offered: •
Product Development, Re‐engineering, Maintenance and offshore Support
•
Development on Application Layer
•
Protocols for VoIP applications (R2, SIP, H.323)
•
Legacy ‐ IP Transformation and Interconnects
•
Porting Protocol stacks across different platforms/ IP Devices Porting Protocol stacks across different platforms/ IP Devices
•
Triple Play – Voice, Video, Data – Over IP
•
Optimization and Testing for IP Networks
•
S i hi S l i Switching Solutions over IP Networks k
•
Research and Development
•
Re‐usable components ‐ ensuring quick time to Market
C t Custom Application A li ti D Development l t • Effi Efficient and Cost effective business solutions i dC ff i b i l i • Strong Programming Logic and Concept • Develop Upgradeable Standalone Software Solutions with multi‐platform compatibility li l f ibili • Customize existing solution • Automation
Off h Offshore Product P d t Services S i •
Aim to bring software products to market faster and more cost effectively – Product Development – Shrink Wrapped Product Development – Development and delivery of specialized components
– 24/7 remote product support and enhancement 24/7 remote product support and enhancement – Product Testing – Product Maintenance – Service level agreement and key performance indicators
•
Critical Success Factors – Product‐savvy development talent – Component driven approach to design – Investments in product development centric tools
P j t Management Project M t Practices P ti • • • •
Metrics driven project management Knowledge Acquisition Process (KAP) – Client & End‐User involvement in Requirements stage Change Request Process Usage of tools to improve Scope Schedule productivity Management Management Cost Management Integration Management Project Management
Procurement Management
Change Management
Quality Management
Communication Management
Human Resource Management
P d t Development Product D l t Ph Phases •
Initial Phase – – – –
• • •
Market Analysis Developing Business Cases Profit & Loss Analysis C t Customer & Market Research &M k tR h
MRDs & PRDs Product Roadmaps Engineering design – Functional specs, Software and Hardware – Product engineering, ergonomics Product engineering ergonomics
• •
Prototype testing Beta Release and Field testing
Signal Processing and Multimedia
Projects undertaken • • • • • •
Portable media player reference design Home media server reference design Mobile TV platform reference design IPTV platform reference design IPTV platform reference design Surveillance platform design DVR reference design
S l i Solutions offered ff d • • • •
Embedded product development on DSP Strong understanding of TI and ADSP devices Development for multimedia and telecom Development for multimedia and telecom applications DSP product management consultancy
Signal Processing and Multimedia
Reusable components
Hardware • • • •
BF533 / BF561 (AD) and DM6467 (Texas Instruments) Various DACs and ADCs (from Analog Devices and wolfson codecs) Various Demodulators (DMB‐TH, DVB‐H, DVB‐T, ISDB‐T) LCD, MAC‐Phy chip from SMSC, PCI Controller
Software • • • • • • • • •
Video Decoders (H264, Mpeg4, Divx, Mpeg1, Mpeg2, WMV) Audio Decoders (Mp3, Mpeg1 layer 2 and 3, AAC,WMA, HE‐ACC) Image Decoders (Jpeg, GIF, PNG, M‐Jpeg, ) File format support (AVI, MP4, ASF), MP4 Mixer pp ( , , ), Embedded browser, GUI support, OS support (Linux on ARM6, Visual DSP, uClinux and NetVDK) Device Drivers (display drivers, audio drivers, hard disk driver, USB, PCI, network interface Demod interface etc ) network interface, Demod interface etc.) Media Player Development Complete integration of the above hardware and software components
T h l Technology and d kknow-how h • HW HW design with DSPs, Network processors, Microcontrollers and design with DSPs Network processors Microcontrollers and Microprocessors • Access to AD and TI third party network for developing high quality hardware platforms • Design with processors at a capacity of 100 billion instructions/s Design with processors at a capacity of 100 billion instructions/s • Multi layers circuit pack design • Product engineering aspects to be well taken care of • Product design at global standard (HW, mechanic) > Knowhow of NEBS standards > Working temperature between ‐40ºC and +55ºC > Up to %95 humidity > Water proof Water proof > Compliant with drop and vibration standards > Electromagnetic compatibility
Hardware 26
T h l Technology and d kknow-how h • Internet Internet switching and routing switching and routing • Wi‐Fi, Wi‐Max, Ethernet, MPLS and Fibre optic access • Design of IP applications compliant to international standards ( (voice, data, video) , , ) • Knowhow of > IP routing protocols (OSPF, BGP.. ) > IP‐VPN, VLAN > UDP, TCP, RTP, DHCP, SIP applications UDP TCP RTP DHCP SIP li ti > SNMP management SW > Date base applications
• Physical layers design such as ISDN, ATM, MPLS, 10/100/1000 ys ca aye s des g suc as S , , S, 0/ 00/ 000 Ethernet, ADSL/VDSL, SDH/SONET and next generation PBB‐TE, TMPLS
Middleware Hardware
27
T h l Technology and d kknow-how h • Development of VoIP and IP enabled Services Development of VoIP and IP enabled Services – Multiple VoIP subscriber line support – Worldwide support – Support to all next generation access and carrier systems > SIP lines > IP Centrex > Wireline Wireline > Packet trunking
– Intelligent Network Access > V5.1 / V5,2 Access and voice aggregation to a Class‐5 switch V5 1 / V5 2 Access and voice aggregation to a Class 5 switch > PSTN voice over IP with no loss of voice quality > Integrated propritery protocol with V5.1/V5.2 Access Networks
Call Server Call Server Middleware Hardware
28
T h l Technology and d kknow-how h • Voice over IP via SIP Voice over IP via SIP >SIP based services >Carrier grade IP/SIP based network software >Design of US government secure multimedia communication network > Seamless networking with PSTN and GSM networks for multimedia applications
• 3.Generation Networks – Products & Services >End to end wireless solutions with WIMAX integration g >Services layer in new generation wireless networks (IMS)
• SOA Service architecture > Web based customizable applications for enterprise > Integration with existing telecom applications used Integration with existing telecom applications used > by enterprises
END-to-END solutions for the 3G systems for global operators
Application Call Server Call Server Middleware Hardware
29
A Association’s i ti ’ R Roadmap d • Joint Investment • Joint Business Planning • Joint go-to-market strategy • Gain Sharing
Transformation
Alliance • Business Process Collaboration • Consultative Services
Operating Model Improvements
Partnership p • Contracting • Problem solving • Product and Service Bundling
Improved efficiency O Outsourcing i
• Price, Availability, Quality, Reliability • Transaction Efficiency • Fulfillment Out-tasking/Basic Outsourcing
Cost Reduction
Functional Capability
Functional Capability The benefit of hands-on experience with customers coupled with onsite offshore expertise provides us the right balance to address the critical areas of any enterprise. enterprise Supply Chain Management
Business Intelligence
Self Service
Transportation T t ti Management
Financials Management
Manufacturing and Logistics Management
Human Resources Management
Customer C t Relationship R l ti hi Management
Our partnership approach emphasizes knowledge transfer and experience that combine with proven "best practices" to implement, upgrade and integrate applications.
Resource Capability
Resource Capability
D li Delivery Organization O i ti Delivery Management Professional Services
Project Delivery
Global Delivery Fulfillment Model Services
Projects
Professional Services
Projects Distributed & Responsive Project Management
Global Fulfillment Capability Cost Effective global resourcing
Onsite, Near‐shore, Offshore Deliveryy
Shortest Deployment Time
Client Focused Solutioning
Enhanced Productivity through proactive training
Best Practices, Reusable Components for optimized delivery cycle time
‘CLEAN’ Resources
Coding Standards & processes g p Benchmarked
Service Offerings
PgM Capability Account penetration abilities leveraging proven relationship management framework Relationship & engagement drivers – Value & tenure Transparent, real time, delivery and process management Sustained competitive advantage – p g Long Term Approach g pp Insight based Program management – proactive forward planning
Program Management
Project Management
People‐Growth Drivers
Cost effective and time efficient resource acquisition
People centric organization
Culture with empowered resource – low attrition; high retention Benefit plans designed to promote loyalty and long‐term relationships between the company and its employees Significant investment on education, training and development
Flat, field oriented management team driving initiatives
Vision & Strategy for Strategy for Service Excellence Cross‐Functional Teams Mapping Service Road
People
Culture Supporting Supporting Service Excellence Empowered Employees Driving Engagement
Supporting Processes, Practices & Systems
Preferred Employer and Partner Status
Engagement Management
Continuously evolving engagement models for delivery optimization and responsiveness
Engagement models ‐ tailored Reflects maturity and complexity of specifications, technology, process and other factors that drive d th f t th t d i successful delivery f l d li
Involvement of executive management For vision alignment and preparing a strategic plan at the onset of each new engagement Long Long‐term sustainable cost advantage through customized engagement term sustainable cost advantage through customized engagement approach
Every engagement model is unique
Best‐fit delivery Model Governance model Enhanced level of responsibility Adequate infrastructure Cost‐effectiveness Deployment of best practices Key Performance measures Key Performance measures Enhanced Security features Dedicated Work Space etc.,
Global Delivery Capability
Gl b l Delivery Global D li Capability C bili
Proposed p – Implementation p Methodology gy
Proposed – Quality Process
A li ti Support Application S t & Maintenance M i t Onsite
Production Problem Request
Production User
System Problem Request
Problem Classification
Prioritization
Assignment
Calls to be Serviced Calls Categorization / Prioritization
Offshore O s oe
Production Support
Batch Operations
Issue Management
Bug Fixing without Code Correction Batch Monitoring
Tools / Documents Used
Job Scheduling Communication Daily Checks Job Monitoring Status Reporting KT & RT
Job Tasks Mails / Chats / Phones Check lists Monitoring Guidelines Daily Status Reports Mails / Phone / Net meeting
Problem Analysis Business Solution Testing / Implementation Documentation Reporting
Bug Fixing with Code Correction Problem Analysis Business Solution Impact Analysis Design Coding / Testing Implementation Documentation
SDLC based Projects
Proposed – Communication Control Planning & Reporting: 9 Release Planning 9 Prioritization 9 Issues Resolution 9 SLA Reporting 9 Scope Management
Client Based Team Client Front Office
Offshore Based Team
Project Execution
ODC* Operations
Planning & Performance Reporting
Program Management
3G Labs Engagement Manager
ODC Management
Day to Day Management
Program Management
3G Labs On-Site Coordinator
ODC PM
Coordination Activities: 9 Work Package Definition 9 Transmittal & Receipt 9 Scheduling & Tracking 9 Detailed Status Reporting
3G Labs On-Site Team
ODC Project Team
* Offshore Development Center
P Proposed d – Communication C i ti Vehicles V hi l
Engagement Proposition ii Continuously evolving engagement models for delivery optimization and responsiveness
Engagement models - tailored Reflects maturity and complexity of specifications, technology, process and other factors that drive successful delivery
Involvement of executive management For vision alignment and preparing a strategic plan at the onset of each new engagement Long-term sustainable cost advantage through customized engagement approach
Evolving Engagement Models
Organization Structure
Differentiators:
Wh 3G L Why Labs b : Diff Differentiators ti t
Differentiators….. – – – – – –
Excellent Service Round the Clock Support Value for Money ‐ Delivering a true cost – benefit Wid Wide spectrum of services t f i Flexible business models Continuous Technology Adaptation and Innovation
• Why 3G Labs….. Why 3G Labs – – – – –
Extremely Competitive High Degree of Flexibility User Friendly and Impressive GUIs User Friendly and Impressive GUIs Multi‐Platform Compatibility Unparalleled Service
We aspire W i to d deliver li a value l system to the h customer with excellent quality and cost effectiveness and with a focus on speed
Thank You!!!
3G Labs India Private Limited 3G Labs India Private Limited No.192, KHB Colony, 5th Block Koramangala, Bangalore-560 095 Website:www.3glabs.in Email:[email protected] Phone:+91 80 40927706/25520238/25520232 Harry CD: +91 91 98457 13736
3G L b att a Gl Labs Glance Research and Development organization developing p g p g telecommunication products and solutions of both hardware and software. Industry verticals & technologically aligned competence centers y g y g p Worldwide presence, with offices in India, Malaysia and the UK Center of Excellence in Telecom Solutions Complete solution house ‐ Software Development, Post Installation & Support State of Art Offshore Development Centers Specialized in bundled solutions along with technology, and Outsourcing Partners
3G Labs L b att a Gl Glance (contd…) Industry Telecome & NGN Services Deliver Value
IT Enabled Services
Group Strategy: Around the World ‐ With the Customer With the C stomer Group Culture:
3G Labs Testing, Validation & Tech Support
Project Mgmt & Product Development HR, Staffing & Outsourcing
– – – – – –
Determination Integrity Professional, Reliable, Trustworthy Pride Spirit Team Work
3G L Labs b att a Glance Gl (contd…) We endeavor to build and sustain the standards in the evolving communication t h l i technologies with our proficient skills and undying commitment to progress and ith fi i t kill d d i it tt d advance…
Our Vision: Deliver Value
To be a niche technology provider to global organizations, developing next generation products in telecommunication domain. d i l i i d i
Our Mission: TTo provide cutting edge and cost effective id i d d ff i telecommunication technology products and solutions to our customer delight globally.
Th 3G L The Labs b Ad Advantage t We target to achieve CLIENT SATISFACTION through our Quality, Efficiency, Cost E‐ effective and Support Services
• Speed Multiple parallel project teams Multiple parallel project teams Component based Framework approach
• Quality Robust Processes and Tested Methodologies Comprehensive quality system in place covering Processes
• Cost Cost savings in Offshore Development Lower defects hence lower re‐work
• Service
Support
Qualityy Q
Efficiency
On‐time, On‐budget Project O ti O b d tP j t Delivery. Focus on Communication & Coordination
Client Satisfaction
Cost Effectiveness
Th 3G L The Labs b Ad Advantages t (contd…) •
…delivering innovative competent Internet Intranet Solutions through our conceptual planning, resourceful development efficient maintenance support
•
Uniquely strong combination of knowledge and experience. g p – 1000 Man Years Experience
•
…round the clock
•
…around the world
Concept
Maintenance
Planning Project
Rollout
Development Testing
S l ti Solutions we offer ff • •
•
•
• • •
IT Enabled Services Telecom Technologies Telecom Technologies – Wireline (Ethernet, MPLS, SDH/SONET) and Wireless (Wi‐fi, Wi‐Max, GSM/CDMA) flavours – Broadband over Power Line (BPL) – Wireless Mesh Networks (WMN) – iDEN Solutions Telecom Solutions – Network Planning and Architecture – Both Wireline and wireless – Integrated OSS/BSS – Network Support – NGN Networks and IMS Architecture Custom Application Development – Customized Solutions – Offshore Product Services Testing, Validation and Tech Support HR, Staffing and Outsourcing Project Management and Product development Consultancy Services
C Core competencies t i & Industries I d ti Core Competencies ‐ Understanding of telecom technologies ‐ E‐commerce Application ‐ Content Management Systems ‐ Linux Services Linux Services ‐ Mobile Applications ‐ Network Management & Telecom Apps ‐ Supply Chain Management System Programming ‐ System Programming ‐ Network Management ‐ OSS/BSS integration ‐ Web Enabled/Client Server ERP
Industries ‐ Telecommunication ‐ Multimedia ‐ Embedded Programming Software ‐ Electronics & Communication Electronics & Communication ‐ Product Engineering and Management ‐ Mobile Service Providers ‐ Retail & Distribution Services ‐ Technology ‐ Education & Training
IT Skills Skill off th the tteam Java technologies
Microsoft Technologies
Software Tools
Web Technologies
- JSE 2/5
- Visual Basic
- Crystal Reports
- HTML/DHTML
- JME
- VC++
- Agile
- ASP
- J2EE
- C#
- RUP
- AJAX
- JMS
- ActiveX
- InstallShield
- Flex Scripts
- JNDI/LDAP
- ASP
- Microsoft Visio
- Java Scripts
- JNI
- DOT NET
- Microsoft Project
- Ruby
- JMX
- WSDL/Webservices
- SNMP, SNMP Snooper
- JDBC
- ODBC
- Weblogic
- OLEDB
- Websphere
- ADO
- Eclipse
- COM/DCOM
- C, C++, Java
- MySQL
- InteliJ IDEA
- Visual Studio
- C# Sharp
- MS Access
- IIS
- Assembly for
- MS SQL Server
Programming
varietyy of DSPs,, uCs and uPs
Database
- Oracle Express Server
IT and d IT Enabled E bl d Services S i • • • • • •
EE‐governance solutions l i Already working with few government institution in India Operated from village Kiosks p g Solution for managing security personals Notification based monitoring system P ibl i t Possible integration with ti ith – iDEN – Telemedicine – Health and insurance products
T l Telecom and d NGN S Services i Position in Telecom • Use third party products in the end‐end convergence solution that include IP, SS7, E1/T1 link, GSM. •
Provide our reusable components that reduce the clients product development time and cost. d
•
Customize the third party product to suite client specific or country specific requirements.
•
Provide the scalability in the resource skill at offshore cost Provide the scalability in the resource skill at offshore cost.
IP Telephony VoIP •
IP PBX
•
SIP Servers and Client
•
IP Media Servers, Gateways & Controllers
•
Mediation Servers
•
IP Soft switches
T l Telecom and d NGN S Services i Position in Telecom • IP Telephony • OSS Solutions • Telecom Access Equipments • Embedded Engineering • IN Solutions IN Solutions • Testing Services
1/19/2009
Confidential -3G Labs India
T l Telecom and d NGN S Services i OSS •
Network Management Systems
•
Element Management Systems
•
EMS‐NMS‐OSS Integration
•
3rd Party Application integration
Solutions Offered: •
P d tD l Product Development, Re‐engineering, Maintenance and offshore Support t R i i M i t d ff h S t
•
NM solution with FCAPS functionalities
•
A complete Element Management Solution
•
EMS/NMS application enhancements and performance optimization EMS/NMS application enhancements and performance optimization
•
North bound/South Bound integration
•
GUI Application Development, enhancement and support
•
Local Craft Terminals and Network Element Simulators Local Craft Terminals and Network Element Simulators
•
Integration with NOC
T l Telecom and d NGN S Services i Network Access Equipments •
ATM Switches, Routers, IP Switches, Ethernet
•
Layer 1, 2, 3 – Network Appliances
•
Class 4/5 Switch & Soft switches
•
Signaling Gateways, Media Gateways, Media Gateway Controllers
•
Media Servers, Application Servers, IMS
Solutions Offered: •
Product Development, Re‐engineering, Maintenance and offshore Support
•
Element Management, Configuration & Performance Monitoring
•
Network Acceptance and Configuration with Traffic Management
•
C ll P Call Processing Modules and AAA Solutions i M d l d AAA S l ti
•
Legacy ‐ IP Transformation and Interconnects
•
Triple Play – Voice, Video, Data – Over IP
•
Audio & Video Codecs, Transcoders
•
Protocol Stacks (SS7, SIP, etc)
•
Research and Development, Design and development of User Interfaces
•
Re‐usable components ‐ ensuring quick time to Market
T l Telecom and d NGN S Services i Embedded Engineering •
Protocol Stacks Protocol Stacks
•
Device Drivers
•
Audio/Video Codecs
•
Product / Component Development
Solutions Offered: • •
Design and development of Protocol Stacks, Firmware and Communication Components– 3G, UMTS, SS7, SIP, ISDN, SIGTRAN, MCGP, GPRS, etc. Components 3G UMTS SS7 SIP ISDN SIGTRAN MCGP GPRS etc
•
OS/ Kernel level development & firmware for microprocessor based products
•
Device Driver Development, Firmware, SDK, Board Support Packages
•
Porting on RTOS and Real Time Interface Gateways
•
Design of Real Time Applications for Hand Helds, Mobile Devices & PDAs.
•
System Engineering and Porting Software across different platforms
•
Development of Application Authoring tools, API’s, Interfaces
•
Development of Framework
•
We have a suite of Protocol Stacks and Multimedia Codecs (a/v) which are used as reusable components – ensuring quick time to market
T l Telecom and d NGN S Services i Intelligent Network Applications •
Mobile OSA Applications Mobile OSA Applications
•
Convergent OSA Applications
•
Fixed OSA Applications
•
IMS
Solutions Offered •
Application Development, Maintenance and offshore Support
•
Subscriber Authentication and Authorization Modules
•
Development on Application Server Development on Application Server
•
IP Media Processing
•
IMS Frameworks and 3GPP compliance
•
Triple Play – Voice, Video, Data – Over IP
•
Interoperability with Class 4/5, Soft switch, Media Gateway and Media Servers bl h l / f h d d d
•
Applications like –
‐ ‐ ‐ ‐ ‐ ‐
Unified Messaging Video Mail Online Multiplayer Gaming Push To Talk Ring back Tones Multimedia Conferencing
‐Mobile Video Conferencing ‐ IVR ‐ IP Contact Centre ‐ IP Centrex ‐ Announcements ‐ IP Radio
T l Telecom and d NGN S Services i Testing •
Device Testing • Ethernet Devices • SIP Devices • H.323 Devices • MGCP/Megaco Devices MGCP/Megaco Devices • Sigtran Devices
•
Homogeneous Network interop Testing
•
Heterogeneous Network interop Testing
•
IP‐PSTN Network Testingg
Solutions Offered: •
Network Configuration Testing
•
P Pure IP Network – IP N t k Multi Protocol Testing M lti P t l T ti
•
Interoperability Testing
•
Functional Testing
•
Performance Testing
•
Service Testing
•
Billing Testing
T l Telecom and d NGN S Services i 1 1.
C Converged Data, Voice and Multimedia traffic dD t V i d M lti di t ffi
2.
Carrying SS7 messages on IP over Satellite network – drastically reducing SS7 infrastructure costs
3.
Integrated gateway for SS7, IP, PSTN, T1/E1 links
4.
Powerful VOIP Telephony features will be available
5.
Reduced Roundtrip delays
6.
Simplified Provisioning and Service Management procedures (everything on IP Platform)
7.
End‐to‐end secure communication
T l Telecom and d NGN S Services i Solutions Offered: Solutions Offered: •
Product Development, Re‐engineering, Maintenance and offshore Support
•
Development on Application Layer
•
Protocols for VoIP applications (R2, SIP, H.323)
•
Legacy ‐ IP Transformation and Interconnects
•
Porting Protocol stacks across different platforms/ IP Devices Porting Protocol stacks across different platforms/ IP Devices
•
Triple Play – Voice, Video, Data – Over IP
•
Optimization and Testing for IP Networks
•
S i hi S l i Switching Solutions over IP Networks k
•
Research and Development
•
Re‐usable components ‐ ensuring quick time to Market
C t Custom Application A li ti D Development l t • Effi Efficient and Cost effective business solutions i dC ff i b i l i • Strong Programming Logic and Concept • Develop Upgradeable Standalone Software Solutions with multi‐platform compatibility li l f ibili • Customize existing solution • Automation
Off h Offshore Product P d t Services S i •
Aim to bring software products to market faster and more cost effectively – Product Development – Shrink Wrapped Product Development – Development and delivery of specialized components
– 24/7 remote product support and enhancement 24/7 remote product support and enhancement – Product Testing – Product Maintenance – Service level agreement and key performance indicators
•
Critical Success Factors – Product‐savvy development talent – Component driven approach to design – Investments in product development centric tools
P j t Management Project M t Practices P ti • • • •
Metrics driven project management Knowledge Acquisition Process (KAP) – Client & End‐User involvement in Requirements stage Change Request Process Usage of tools to improve Scope Schedule productivity Management Management Cost Management Integration Management Project Management
Procurement Management
Change Management
Quality Management
Communication Management
Human Resource Management
P d t Development Product D l t Ph Phases •
Initial Phase – – – –
• • •
Market Analysis Developing Business Cases Profit & Loss Analysis C t Customer & Market Research &M k tR h
MRDs & PRDs Product Roadmaps Engineering design – Functional specs, Software and Hardware – Product engineering, ergonomics Product engineering ergonomics
• •
Prototype testing Beta Release and Field testing
Signal Processing and Multimedia
Projects undertaken • • • • • •
Portable media player reference design Home media server reference design Mobile TV platform reference design IPTV platform reference design IPTV platform reference design Surveillance platform design DVR reference design
S l i Solutions offered ff d • • • •
Embedded product development on DSP Strong understanding of TI and ADSP devices Development for multimedia and telecom Development for multimedia and telecom applications DSP product management consultancy
Signal Processing and Multimedia
Reusable components
Hardware • • • •
BF533 / BF561 (AD) and DM6467 (Texas Instruments) Various DACs and ADCs (from Analog Devices and wolfson codecs) Various Demodulators (DMB‐TH, DVB‐H, DVB‐T, ISDB‐T) LCD, MAC‐Phy chip from SMSC, PCI Controller
Software • • • • • • • • •
Video Decoders (H264, Mpeg4, Divx, Mpeg1, Mpeg2, WMV) Audio Decoders (Mp3, Mpeg1 layer 2 and 3, AAC,WMA, HE‐ACC) Image Decoders (Jpeg, GIF, PNG, M‐Jpeg, ) File format support (AVI, MP4, ASF), MP4 Mixer pp ( , , ), Embedded browser, GUI support, OS support (Linux on ARM6, Visual DSP, uClinux and NetVDK) Device Drivers (display drivers, audio drivers, hard disk driver, USB, PCI, network interface Demod interface etc ) network interface, Demod interface etc.) Media Player Development Complete integration of the above hardware and software components
T h l Technology and d kknow-how h • HW HW design with DSPs, Network processors, Microcontrollers and design with DSPs Network processors Microcontrollers and Microprocessors • Access to AD and TI third party network for developing high quality hardware platforms • Design with processors at a capacity of 100 billion instructions/s Design with processors at a capacity of 100 billion instructions/s • Multi layers circuit pack design • Product engineering aspects to be well taken care of • Product design at global standard (HW, mechanic) > Knowhow of NEBS standards > Working temperature between ‐40ºC and +55ºC > Up to %95 humidity > Water proof Water proof > Compliant with drop and vibration standards > Electromagnetic compatibility
Hardware 26
T h l Technology and d kknow-how h • Internet Internet switching and routing switching and routing • Wi‐Fi, Wi‐Max, Ethernet, MPLS and Fibre optic access • Design of IP applications compliant to international standards ( (voice, data, video) , , ) • Knowhow of > IP routing protocols (OSPF, BGP.. ) > IP‐VPN, VLAN > UDP, TCP, RTP, DHCP, SIP applications UDP TCP RTP DHCP SIP li ti > SNMP management SW > Date base applications
• Physical layers design such as ISDN, ATM, MPLS, 10/100/1000 ys ca aye s des g suc as S , , S, 0/ 00/ 000 Ethernet, ADSL/VDSL, SDH/SONET and next generation PBB‐TE, TMPLS
Middleware Hardware
27
T h l Technology and d kknow-how h • Development of VoIP and IP enabled Services Development of VoIP and IP enabled Services – Multiple VoIP subscriber line support – Worldwide support – Support to all next generation access and carrier systems > SIP lines > IP Centrex > Wireline Wireline > Packet trunking
– Intelligent Network Access > V5.1 / V5,2 Access and voice aggregation to a Class‐5 switch V5 1 / V5 2 Access and voice aggregation to a Class 5 switch > PSTN voice over IP with no loss of voice quality > Integrated propritery protocol with V5.1/V5.2 Access Networks
Call Server Call Server Middleware Hardware
28
T h l Technology and d kknow-how h • Voice over IP via SIP Voice over IP via SIP >SIP based services >Carrier grade IP/SIP based network software >Design of US government secure multimedia communication network > Seamless networking with PSTN and GSM networks for multimedia applications
• 3.Generation Networks – Products & Services >End to end wireless solutions with WIMAX integration g >Services layer in new generation wireless networks (IMS)
• SOA Service architecture > Web based customizable applications for enterprise > Integration with existing telecom applications used Integration with existing telecom applications used > by enterprises
END-to-END solutions for the 3G systems for global operators
Application Call Server Call Server Middleware Hardware
29
A Association’s i ti ’ R Roadmap d • Joint Investment • Joint Business Planning • Joint go-to-market strategy • Gain Sharing
Transformation
Alliance • Business Process Collaboration • Consultative Services
Operating Model Improvements
Partnership p • Contracting • Problem solving • Product and Service Bundling
Improved efficiency O Outsourcing i
• Price, Availability, Quality, Reliability • Transaction Efficiency • Fulfillment Out-tasking/Basic Outsourcing
Cost Reduction
Functional Capability
Functional Capability The benefit of hands-on experience with customers coupled with onsite offshore expertise provides us the right balance to address the critical areas of any enterprise. enterprise Supply Chain Management
Business Intelligence
Self Service
Transportation T t ti Management
Financials Management
Manufacturing and Logistics Management
Human Resources Management
Customer C t Relationship R l ti hi Management
Our partnership approach emphasizes knowledge transfer and experience that combine with proven "best practices" to implement, upgrade and integrate applications.
Resource Capability
Resource Capability
D li Delivery Organization O i ti Delivery Management Professional Services
Project Delivery
Global Delivery Fulfillment Model Services
Projects
Professional Services
Projects Distributed & Responsive Project Management
Global Fulfillment Capability Cost Effective global resourcing
Onsite, Near‐shore, Offshore Deliveryy
Shortest Deployment Time
Client Focused Solutioning
Enhanced Productivity through proactive training
Best Practices, Reusable Components for optimized delivery cycle time
‘CLEAN’ Resources
Coding Standards & processes g p Benchmarked
Service Offerings
PgM Capability Account penetration abilities leveraging proven relationship management framework Relationship & engagement drivers – Value & tenure Transparent, real time, delivery and process management Sustained competitive advantage – p g Long Term Approach g pp Insight based Program management – proactive forward planning
Program Management
Project Management
People‐Growth Drivers
Cost effective and time efficient resource acquisition
People centric organization
Culture with empowered resource – low attrition; high retention Benefit plans designed to promote loyalty and long‐term relationships between the company and its employees Significant investment on education, training and development
Flat, field oriented management team driving initiatives
Vision & Strategy for Strategy for Service Excellence Cross‐Functional Teams Mapping Service Road
People
Culture Supporting Supporting Service Excellence Empowered Employees Driving Engagement
Supporting Processes, Practices & Systems
Preferred Employer and Partner Status
Engagement Management
Continuously evolving engagement models for delivery optimization and responsiveness
Engagement models ‐ tailored Reflects maturity and complexity of specifications, technology, process and other factors that drive d th f t th t d i successful delivery f l d li
Involvement of executive management For vision alignment and preparing a strategic plan at the onset of each new engagement Long Long‐term sustainable cost advantage through customized engagement term sustainable cost advantage through customized engagement approach
Every engagement model is unique
Best‐fit delivery Model Governance model Enhanced level of responsibility Adequate infrastructure Cost‐effectiveness Deployment of best practices Key Performance measures Key Performance measures Enhanced Security features Dedicated Work Space etc.,
Global Delivery Capability
Gl b l Delivery Global D li Capability C bili
Proposed p – Implementation p Methodology gy
Proposed – Quality Process
A li ti Support Application S t & Maintenance M i t Onsite
Production Problem Request
Production User
System Problem Request
Problem Classification
Prioritization
Assignment
Calls to be Serviced Calls Categorization / Prioritization
Offshore O s oe
Production Support
Batch Operations
Issue Management
Bug Fixing without Code Correction Batch Monitoring
Tools / Documents Used
Job Scheduling Communication Daily Checks Job Monitoring Status Reporting KT & RT
Job Tasks Mails / Chats / Phones Check lists Monitoring Guidelines Daily Status Reports Mails / Phone / Net meeting
Problem Analysis Business Solution Testing / Implementation Documentation Reporting
Bug Fixing with Code Correction Problem Analysis Business Solution Impact Analysis Design Coding / Testing Implementation Documentation
SDLC based Projects
Proposed – Communication Control Planning & Reporting: 9 Release Planning 9 Prioritization 9 Issues Resolution 9 SLA Reporting 9 Scope Management
Client Based Team Client Front Office
Offshore Based Team
Project Execution
ODC* Operations
Planning & Performance Reporting
Program Management
3G Labs Engagement Manager
ODC Management
Day to Day Management
Program Management
3G Labs On-Site Coordinator
ODC PM
Coordination Activities: 9 Work Package Definition 9 Transmittal & Receipt 9 Scheduling & Tracking 9 Detailed Status Reporting
3G Labs On-Site Team
ODC Project Team
* Offshore Development Center
P Proposed d – Communication C i ti Vehicles V hi l
Engagement Proposition ii Continuously evolving engagement models for delivery optimization and responsiveness
Engagement models - tailored Reflects maturity and complexity of specifications, technology, process and other factors that drive successful delivery
Involvement of executive management For vision alignment and preparing a strategic plan at the onset of each new engagement Long-term sustainable cost advantage through customized engagement approach
Evolving Engagement Models
Organization Structure
Differentiators:
Wh 3G L Why Labs b : Diff Differentiators ti t
Differentiators….. – – – – – –
Excellent Service Round the Clock Support Value for Money ‐ Delivering a true cost – benefit Wid Wide spectrum of services t f i Flexible business models Continuous Technology Adaptation and Innovation
• Why 3G Labs….. Why 3G Labs – – – – –
Extremely Competitive High Degree of Flexibility User Friendly and Impressive GUIs User Friendly and Impressive GUIs Multi‐Platform Compatibility Unparalleled Service
We aspire W i to d deliver li a value l system to the h customer with excellent quality and cost effectiveness and with a focus on speed
Thank You!!!
3G Labs India Private Limited 3G Labs India Private Limited No.192, KHB Colony, 5th Block Koramangala, Bangalore-560 095 Website:www.3glabs.in Email:[email protected] Phone:+91 80 40927706/25520238/25520232 Harry CD: +91 91 98457 13736
