22nd November 2009

22nd November 2009

INFOR, SSA GLOBAL & BAAN

ENTERPRISE RESOURCE PLANNING Submitted To: Prof. Neetu Ganapathy

Submitted By – Group 6 Kevin Jacob (8021) Utsav Shah (8045) Ashok Kumar (8069) Meghna A V (8088) Yoshita Singh (8125)

Enterprise Resource Planning

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Table of Contents 1. The Global ERP market ..................................................................................................................... 3 1.1 Market Shares ............................................................................................................................ 4 1.2 The Indian Scenario .................................................................................................................... 5 2. Company Profiles ............................................................................................................................. 6 2.1 Baan ........................................................................................................................................... 6 2.2 SSA Global ................................................................................................................................ 8 2.3 Infor Global Solutions ............................................................................................................... 11 3. Infor’s ERP Packages ...................................................................................................................... 14 3.1 Infor SyteLine ERP Package ....................................................................................................... 15 3.2 Infor ERP TRANS4M .................................................................................................................. 17 3.3 Infor ERP Visual ........................................................................................................................ 18 3.4 Infor ERP XA ............................................................................................................................. 19 3.5 Infor ERP Adage ........................................................................................................................ 20 3.6 Infor ERP A+ ............................................................................................................................. 21 3.7 Infor ERP LX .............................................................................................................................. 23 3.8 Infor ERP Baan .......................................................................................................................... 24 3.9 Infor ERP System21 .................................................................................................................. 24 3.10 Infor ERP LN............................................................................................................................ 25 3.11 Infor Open SOA....................................................................................................................... 27 4. Screenshots of the ERP package ..................................................................................................... 28 5. Infor Clients ................................................................................................................................... 43 6. References ..................................................................................................................................... 49

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1. The Global ERP market Globalization, centralization, and regulatory compliance are the key drivers for continued ERP investment among large corporations. In the small and midsize business (SMB)

segment, which continues to outgrow the overall market, companies are buying new ERP

systems in response to new customer requirements and the desire to participate in the global market.

Shown below are the revenues and estimates from ERP Applications from 2006 to 2011. The graph shows an ever increasing trend which means that the ERP Applications market is continuously growing at a fast rate and is also expected to grow further by a great extent.

Source: The ERP Market Sizing Report – AMR Research

Traditionally, the ERP market has been segmented by the size of customers the vendors

targeted: large enterprise vendors, midmarket vendors, and small business vendors. It was thought that the same vendors and products couldn’t serve multiple segments, but that

notion has been disproved recently. We are now seeing many ERP vendors competing effectively in all segments Page | 3

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1.1 Market Shares According to a survey conducted by Gartner in 2008, the leading ERP brand in terms of market share is SAP, followed by Oracle and Microsoft. The other players are all smaller players having very less market shares. Infor has a market share of 2.9% of the total ERP

market. If we add up Baan, which was acquired by Infor, the total of Infor + Baan comes out to be 5.2% of the total market.

Global ERP market share

2.9

2.3 1.7 1.7 1.3 ERP Market Share SAP 35

14

Oracle Microsoft Infor Baan

28

Epicor

Source: Panorama Consulting Group – 2009 ERP Report

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1.2 The Indian Scenario Looking at the Indian scenario, the situation is still the same as far as the market leader and

the challenger are concerned. I.e. SAP and Oracle are leading the markets in India too. But the point to be noted here is that Tally which is a product developed in India and mainly

used for accounting is holding quite a significant share in the Indian ERP market. And another Indian ERP vendor Ramco is also in the list with a significant market share.

Infor only has a meager 2.75% market share in the Indian ERP market which is not a very good sign.

0.76 2.75 3.50

0.47

1.70

SAP 13.07

Oracle 39.30

Tally Microsoft

5.11

Ramco

5.59

3i Infotech SSA Global (Infor)

9.28

QAD

18.47

Intentia Cognos Others

The Indian ERP market scenario Source: Panorama Consulting Group – 2009 ERP Report

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2. Company Profiles 2.1 Baan Baan offered a comprehensive portfolio of best-in-class, component-based applications for

front office, corporate office and back office automation. These applications were used at

over 7,000 customer sites worldwide at some point of time. Baan Company products reduced complexity and cost, improved core business processes, faster to implement and use, more flexible in adapting to business changes and optimize the management of information throughout the entire value chain History

Founded in the Netherlands in 1978 by brothers, Jan and Paul Baan, Baan has dual headquarters in Barneveld, The Netherlands and Reston, Virginia, United States of America.

Since 1995, the Company had significantly expanded its sales and service presence in North America, Latin America, Europe and Asia.

In June 2000, facing worsening financial difficulties, law suits and reporting seven

consecutive quarterly losses and bleak prospects, Baan was sold at a price of US$700 million to Invensys, a UK automation, controls, and process solutions group to become a

unit of its Software and Services Division. Laurens van der Tang was the president of this

unit. With the acquisition of Baan, Invensys's CEO Allen Yurko began to offer "Sensor to Boardroom" solutions to customers.

In June 2003, after Allen Yurko stepped down, Invensys sold its Baan unit to SSA Global Technologies for US$ 135 million.

Upon acquiring the Baan software, SSA renamed Baan as SSA ERP LN. In August 2005, SSA

Global released a new version of Baan, named SSA ERP LN 6.1. In May 2006, SSA was acquired by Infor Global Solutions of Atlanta, which was a major ERP consolidator in the market. Page | 6

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Technology and Products 1. Baan offered the most complete set of single-vendor enterprise business applications.

2. The foundation for Baan's products was differentiated through their open component architecture and through the use of BaanDEM.

3. Baan DEM provided a business view of the enterprise via a graphical process/modelbased view, tailored or templated to the specific needs of industry groups or individual customers.

4. Baan DEM delivered the capability to rapidly configure and re-deploy Baan Company

applications from a single view, helping to ensure that the Baan Company enterprise application accurately reflects a company's most current organizational structure, business practices and operational procedures.

5. Baan's product line featured multi-tiered architecture for maximum scalability and flexible configuration.

6. Applications were isolated from the systems environment, enabling support of new hardware, operating systems, databases, networks and user interfaces without any modification to the application code and Microsft SQL Server

7. Baan supported popular Unix platforms as well as Microsoft NT, and was the first

solution provider in its class to earn the Designed for Microsoft® BackOffice' logo certification. Products also support major relational database systems (Oracle, Informix, DB2, Sybase)

8. Served Vertical Industries - Aerospace and Defense (A&D):

Baan offered specific vertical industry solutions for aerospace and defense companies engaging in multi-level projects and contracts. Baan's A&D offering included Baan Project to enable the effective management of key functional business process areas. This unique,

industry specific approach solved the problems faced by organizations engaged in large, extensive projects. Page | 7

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2.2 SSA Global PROFILE SSA Global is a provider of ERP solutions for manufacturing, services, and public organizations worldwide. The company’s headquarters are in Chicago, Illinois, and it has 121 offices worldwide.

Founded in 1981 as System Software Associates, SSA Global has gone through several distinctive stages of development. Along the way the company has made a number of acquisitions.

2005 saw SSA Global become a public company (it is quoted on NASDAQ under the symbol SSAG) along with Epiphany’s suite of products becoming an integrated part of the SSA CRM solution and the addition of Boniva’s talent management suite strengthening SSA Human Capital Management.

SSA Global now has some 3,500 employees, with around 1,200 in development. The

company spends on average 15% of its annual revenues on the development of new solutions and enhancements.

It has around 13,400 active customers in total, and there are over 250 projects under way

for the latest release of SSA ERPLN. Key customers using this product include Boeing,

Barco, BAE Systems, Komatsu, and TelAir International. In general, SSA ERPLN (and its

predecessors) is used across several departments within the business, such as for finance, sales, purchasing, service, and manufacturing operations.

On May 15, 2006, SSA Global announced that it would be acquired by Infor Global Solutions. The acquisition was completed on July 28, 2006.

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Acquisitions Along the way the company has made a number of acquisitions, which started in 2001 with the purchase of Max International, a UK-based company focusing on European manufacturing and SMEs.

Also, in 2002 SSA Global acquired InterBiz Product Group from Computer Associates, as well as Infinium Software, a company focused on North American process manufacturing and healthcare organizations.

The acquisitions continued in 2003, with SSA Global acquiring Ironside – a buy-side e-

commerce company, Baan (an underperforming Dutch ERP provider purchased from

Invensys), Elevon – a knowledge management and collaborative commerce company, and finally EXE Technologies – a SCM business.

More acquisitions were made in June and July of 2004 with the company acquiring substantially all of the assets of Arzoon, a provider of integrated logistics and global trade

management technology, as well as purchasing Marcam, a provider of specialized, operational-level ERP solutions for process manufacturers from Invensys. Summary of Acquisitions: Max International in April, 2001 interBiz Product Group, formerly PRMS in April, 2002 Infinium Software in December, 2002 Ironside Technologies, in June, 2003 Elevon, in July, 2003 Baan, in July, 2003 EXE Technologies, in December, 2003 Arzoon, Inc., in June, 2004 Marcam, in July, 2004 Boniva, in August, 2005 Epiphany, in September, 2005 Provia Software, in March, 2006

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Products on offer 

SSA ERPLX, an enterprise resource planning software application, which operates mixed mode manufacturing environments;



SSA ERPLN that offers manufacturing, distribution, and logistics functionalities;



strategic planning, forecasting, and budgeting and routine accounting transactions;



employee-related data;



SSA Financial Management, which provides Web-integrated applications that manage SSA Human Capital Management, which allows employers to organize various SSA Corporate Performance Management that enables a customer to plan, monitor, and analyze both the financial and operational aspects of its business through customized



views.



and partner services;



throughout their manufacturing process;



and contract management, procurement, and supplier collaboration;

SSA Customer Relationship Management, which automates marketing, sales, customer, SSA Product Lifecycle Management to track, manage, monitor, and analyze products SSA Supplier Relationship Management that provides analysis, auctions, negotiation SSA Supply Chain Management, which provides management and execution components to manage a customer’s supply chain.

SSA Global Technologies offers its products to companies in a range of industries, including

discrete and process manufacturing, retail, wholesale and technical information services, as

well as the public sector. It sells its products and services primarily through direct sales force.

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2.3 Infor Global Solutions Profile Infor Global Solutions is a privately held U.S. software company that specializes in enterprise software ranging from financial systems and resource planning to the supply

chain and customer relationships. Headquartered in Alpharetta, Georgia, Infor is a privately held company whose primary shareholder is the private equity firm Golden Gate Capital Partners.

Infor has over $2 billion in revenue, 70,000+ customers, and more than 8,000 employees. Infor supports customers with 3,500 product specialists in 35 countries, plus 1,400 technology and sales and service partners, offering support and training in 20 languages.

The company was founded in 2002 under the name Agilisys in Malvern, Pennsylvania. In

February 2004, Agilisys acquired the German company Infor Business Solutions. After this acquisition, Agilisys changed its name to Infor Global Solutions.

Infor offers solutions in Customer Relationship Management, Enterprise Asset

Management, Human Capital Management, Product Lifecycle Management, Enterprise Resource Planning, Financial Management System, Performance Management and Supply Chain Management.

Infor provides the above mentioned solutions to the following industry sectors. Manufacturing • •

• •

Automotive

Food & Beverage Life Sciences Shipbuilding

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Distribution • •

Industrial

Plumbing,

Ventilation

Services •

Heating,

Conditioning

&

•

Air

• •

Hospitality

Public Sector Apparel & Footwear

Consumer Packaged Goods

Enterprise Resource Planning •

• • • • • • • • •

Electrical

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•

Industrial

Equipment

Paper

•

Healthcare

•

&

Machinery Plastics

Transportation

•

Oil & Gas

•

Janitorial & Sanitary

Telecommunications

•

Logistics

Chemicals

•

Aerospace

High-tech & Electronics

•

Building Materials Third

Party

Financial Services Insurance Retail

Metal Fabrication

Infor has been a strong vendor in the Enterprise Software field as evidenced by the following statistics of their clients • • • • • • • • • • • •

The top 10 aerospace companies

Over 450 major apparel and footwear companies 14 of the world’s top 25 automotive suppliers

9 of the top 10 high tech and electronic companies More than 4,500 machinery manufacturers 21 of the top 35 life sciences companies

Nearly half of the top 100 electrical distributors 1,000 financial services companies 90% of the top gaming companies

2,000 municipalities and government agencies 22 of top 50 global retailers 7 of the top 10 brewers

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Acquisitions Infor has made a wide swath of acquisitions which has over time strengthened their portfolio of solutions and widened their client base. A few of their acquisitions are • • • • • • • • • • • • •

Agilisys (SCT) Brain AG

Future Three

Infor Business Solutions Daly.commerce Varial Software

NxTrend Technology Aperum

IncoDev Software

Lilly Software Associates Mercia Software MAPICS

Paragon

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2002

•

2002

•

2004

•

2004

•

2004

•

2004

•

2005

•

2003

•

2004

•

2004

•

2004

•

2005

•

2005

• •

Intuita Holdings

2005

Formation Systems, Inc.

2005

Alpine Systems Datastream GEAC ERP Extensity

Systems Union SSA Global Profuse

Workbrain Hansen

Corpsoft

2005 2006 2006 2006 2006 2006 2007 2007 2007 2007

SLA Management Services 2008 SoftBrands

2009

Enterprise Resource Planning

3. Infor’s ERP Packages Accounting (ERP for SMB) •

Infor ERP Visual

•

Infor ERP SyteLine

Discrete Manufacturing (ERP) •

Infor ERP LN 6.1

•

Infor ERP SyteLine

•

Infor ERP Visual

•

Infor ERP XA

•

ERP System21

•

Infor ERP TRANS4M

Engineer-to-Order (ETO ERP) •

Infor ERP Visual

•

Infor ERP SyteLine

•

Infor ERP LN 6.1

ERP - Distribution •

Infor ERP SX enterprise

•

Infor ERP A+

ERP for Mill-based and Material Converting Environments •

Infor SyteLine ERP

•

Infor VISUAL ERP

Mixed-Mode Manufacturing (ERP) •

Infor ERP LX

•

Infor ERP Visual

•

ERP System 21

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Enterprise Resource Planning •

Infor ERP SyteLine

•

Infor ERP LN 6.1

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Process Manufacturing (ERP) •

Infor ERP Adage

•

Infor ERP LX

•

ERP System21

3.1 Infor SyteLine ERP Package The Infor ERP SyteLine enterprise software solution addresses the information

management needs of small to mid-sized manufacturers around the globe. The Infor ERP SyteLine became a member of the Infor family with Infor's acquisition of MAPICS in 2005.

Since the acquisition in 2005, Infor has made major investments in Infor ERP SyteLine over multiple releases. The current version is Infor ERP SyteLine version 8.0. It has full

Microsoft .NET / Infor Open SOA deployment along with major enhancements in areas such as APS, CRM, and Event System. Infor ERP SyteLine is also available through Software as a

Service (SaaS) hosted and subscription models, including optional application managed

services. With SaaS, manufacturers gain access to the same functionality available in onpremises software, with the flexibility of on-demand access from Infor. With multiple

deployment and buying options for Infor ERP SyteLine, manufacturers can choose the model that meets their individual requirements.

The modules or components offered by Infor ERP SyteLine are • • • • •

Customer service and order management Advanced planning and scheduling Production control

Materials and inventory management Financial management

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Enterprise Resource Planning • • •

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Business process management and automation Personalization framework and toolset Workflow messaging

The main sectors to which Infor ERP SyteLine caters to are • • • • •

High Tech and Electronics Industry

Industrial Equipment and Machinery Ship Building

Metal Fabrication

Control Instruments and Fixtures

The USP of Infor ERP SyteLine can be said to be the following •

Advanced Planning and Scheduling (APS), a fully integrated, lean advanced planning engine that synchronizes material and capacity to customer orders with real-time

•

available-to-promise and capable-to-promise capability.

•

and are also feasible for production.

Product Configuration to ensure configured orders are accurate for the customer High level of personalization ensures that the system is convenient and easy-to-

use, putting the needed information and functions literally at the fingertips of each • •

user based on industry, duties, and responsibilities.

Field Service Management to build long-term customer loyalty and satisfaction.

Quality Control System helps reduce costs by reducing labor, scrap, burden and other non-value adding activities while improving quality and meeting customer

•

expectations.

Workflow to drive consistency and completeness, enhance communications, and simplify processes for cost and time savings.

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3.2 Infor ERP TRANS4M Infor ERP TRANS4M manages the requirements of the production environment of the

automotive industry with functionality that is easy to implement. The Infor ERP TRANS4M

solution delivers a uniform reporting environment to ensure that all departments, from customer management to supplier management, are accurately monitored for key objectives using the suite's executive information management tools. It delivers the reliable

tools companies need to manage their customers, suppliers, shop floors, inventories, and financial operations, along with the flexibility and automation necessary to manage changing manufacturing requirements and environments. Scaling from local to global proportions, it supports both low-volume and high-volume manufacturing.

This is a comprehensive solution for manufacturing performance optimization that enables lean manufacturing in highly-repetitive environments. Infor ERP TRANS4M was developed exclusively for the repetitive automotive manufacturer, with complete and on-going support for the automotive industry’s information needs. The various modules offered by Infor ERP TRANS4M are •

General modules for automotive release control, barcode labeling, defect

•

management, and shop floor scanning.

•

and supplier performance.

•

material and routings, and production execution.

Planning modules for repetitive purchasing, demand management, master schedule, Manufacturing modules for repetitive manufacturing, inventory control, bill of Financial modules for accounts payable, accounts receivable, billing, retro-billing, currency, and sales analysis.

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The main USP of this product has been identified as •

TRANS4M features a new tool for serialized container and lot management, which incorporates scanning and FIFO-based consumption to enable tracking and control

•

of serial numbers and lots from supplier to customer.

It includes SupplyWEB, a Web-based supply chain management and execution

solution which enables suppliers to collaborate and share value-added information,

use exception based alerting for unanticipated events, and track key metrics and performance.

3.3 Infor ERP Visual Infor ERP VISUAL was created specifically to address the unique needs of the small to midsized business (SMB) discrete manufacturer, along with the ability to easily scale as a company grows.

Originally conceived as VISUAL Manufacturing by Lilly Software Associates in 1992, VISUAL was the first Microsoft Windows based manufacturing software solution on the market. VISUAL

Manufacturing was founded on the premise of providing an intuitive graphical user interface to speed the decision making process and to drive greater worker efficiency for improved productivity and increased profitability.

VISUAL Manufacturing was the first Enterprise Resource Planning (ERP) system to include a fully integrated, concurrent production scheduler (patented in 1998) that considered both resource and

material availability simultaneously, and provided instant visibility into a schedule’s financial impact on throughput and profitability.

In late 2004 VISUAL was acquired by Infor with the purchase of Lilly Software Associates and

subsequently renamed to its current product brand, Infor ERP VISUAL. Currently, over 4000 businesses use Infor ERP Visual solution.

The main sectors to which Infor ERP Visual caters to are • •

Industrial Equipment and Machinery Metal Fabrication

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Enterprise Resource Planning • • •

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High-tech and Electronics Medical

Aerospace

The Modules offered under Infor ERP Visual are • • • • • • • • • • • • • •

Advanced planning and scheduling (APS) and Analytics

Collaborative e–commerce (buy–side, sell–side, digital marketplaces) Customer service and support

Discrete manufacturing management Inventory management

Manufacturing execution systems (MES)/plant automation Marketing management

Process manufacturing management Product and price configurator Purchasing management Quality management

Sales force automation (SFA) and Sales order management Transportation/freight management

Warehousing, logistics and distribution

3.4 Infor ERP XA

The Infor ERP XA(formerly owned by Mapics) consists of more than forty integrated modules

having network-centric, object-oriented applications for business process workflow-oriented

performance within the areas of engineering management, financial management, resource planning, operations management, demand management and business management. Infor ERP XA is an advanced enterprise solution for discrete manufacturers with mixed-mode processes

including repetitive, engineer-to-order, configure-to-order, manufacture-to-order, assemble-toorder, and make-to-stock.

The USP of Infor ERP XA can be said to be improved security, better Sarbanes-Oxley compliance, JIT and Kanban support and windows interface thereby reducing training costs.

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3.5 Infor ERP Adage Infor ERP Adage is a comprehensive, flexible ERP solution for process manufacturers.

Through full backward and forward lot tracking, actual costing and specification matching integrated across all business processes. It facilitates production of consistent quality and compliant products to meet variable demand. The benefits achieved by controlling

variability are improved agility, sustainability, and profitability. Infor ERP Adage 5.0 is the latest version. Is it build on Infor SOA( Service oriented architecture) technology. Core capabilities include:

• Order to cash for capturing orders, specifications, pricing, profit and shelf life

allocations, and fulfilment.

• Plan to produce with co- and by-products, inverted bills of material, multiple

units of measure, and streamlined production and packing.

• Procure to pay for quality management, payment on quality and material

performance, and payment compliance.

• Financial management integrated into all business processes.

Industries served: • • • •

Food

Chemical

Beverages

Pharmaceutical

Features:

• Improve perfect order rates

• Reducing costs by minimizing the total cost of quality

• Improving margins by minimizing the cost to serve and promotions • Improve product traceability and decrease risk of recall • Effectively manage multi-faceted delivery channels

• Increase efficiency by eliminating all manual processes • Improve governance and compliance capabilities

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3.6 Infor ERP A+ Infor ERP A+ is the enterprise resource planning solution for distribution companies operating within an IBM System i (formerly AS/400 or iSeries) environment. The latest version available is Infor ERP A+ 8.0. At present, Infor and IBM jointly offer Infor ERP A+ to a broader cross section of distributors.

Infor ERP A+ is the distribution management solution on the market today specifically

designed to help distributors run an efficient, end-to-to-end operation. From accounting

and sales, to the warehouse and everywhere in between, Infor ERP A+ allows distributors to enhance customer service, optimize inventory levels, increase productivity and improve profitability.

Infor ERP A+ offers a flexible and graphical distribution-specific interface with a broad range of functionality that includes: • • • • • • • • • • •

Inventory management and planning

Warehouse management with optional radio frequency capabilities Customer consignment

Electronic payment processing International currency Bill of materials

Financial management Event management Traditional EDI

Web-based communication methods

Tight integration with purchasing and value added services

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Enterprise Resource Planning Compatible Operating Systems: Desktop OS: Windows Server OS: OS/400

Database OS: DB2, MS SQL Server Applications: • • • • • •

Business Intelligence Customer Service

Financial Analysis and Management

Purchasing and Inventory Managment Sales and Marketing Automation Warehouse Logistics

Key features: • • •

Built on the System i platform

Integrated with Microsoft Office

Part of IBM vertical Industry Program (VIP), portfolio

Industries Served: • • • •

Fine paper distribution

Food service equipment and restaurant supply Janitorial and sanitation supply Medical supply

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3.7 Infor ERP LX Infor ERP LX (formerly SSA ERP LX) manages standardized, process-driven manufacturing and distribution in high volume, and repetitive environments while complying with legal

and regulatory requirements. It includes role-based functionality, and features an

embedded workflow with 350 application exit points and a streamlined order-to-shipment process.

Infor ERP LX integrates with shop floor services and the supply chain to aid material

supply, distribution, warehousing, and freight management. It also offers cross-enterprise and cross supply chain business processes over the web

The modules or components offered by Infor ERP LX are      

Orders to receipts

Planning to production Procure to payment

Integration—complete process industry solution Financial management

Supply Chain Management.

The main sectors to which Infor ERP LX caters to are • •

Process manufacturers Life sciences Industry

The USP of Infor ERP LX can be said to be the following

Infor ERP LX allows the company to automate, plan, collaborate, and execute according to the company’s specific business requirements. It is designed for a wide range of Page | 23

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manufacturing industries and used by more companies to actually manufacture products

than any other ERP system. Its modern, flexible architecture and Web-based user interfaces deliver competitive advantage, while its superior functionality enables the company to

automate key business processes, meet changing demands, and collaborate internally between departments and externally across the supply chain.

3.8 Infor ERP Baan Infor ERP Baan is an advanced ERP solution that supports the complex manufacturing

requirements of industrial equipment and machinery, high-tech electronics, component producers, commercial aerospace, ship building and other companies. A

fully integrated solution, Infor ERP Baan provides multi-plant business process modeling and delivers information visibility for decision-makers. Infor ERP Baan helps make-to-

stock, assemble-to-order, make-to-order, and engineer-to-order companies lower their total cost of technology ownership.

Infor ERP Baan provides core manufacturing and planning functionality on a scalable, multi-language, open-systems platform. It provides flexible business operations support across all departments, including finance.

3.9 Infor ERP System21

Infor ERP System21 is a flexible, advanced System i ERP solution for mixed-mode, footwear

and apparel, and process manufacturers. The integrated process management and

workflow capabilities of Infor ERP System21 allow customers to map out key business processes and then easily enable these processes to support management by exception, reduce administration and greatly improve business efficiency. Designed to address the needs of medium-sized businesses operating in both national and international markets, Infor ERP System21 helps companies using the IBM System i platform to improve competitiveness and meet emerging global challenges. Page | 24

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Infor ERP System21 provides the ERP backbone to run your business by delivering advanced functionality to support five critical processes: • • • • •

Financial management Order management After-sales service

Logistics management

Production management

3.10 Infor ERP LN

Infor ERP LN is the latest Baan product. New versions are released on a consistent basis to provide software for the thousands of Baan users currently using the software.

Used by thousands of big and medium customers through world, Infor still supports and enhances old Baan versions of Baan 4 and Baan 5, but ERP LN is far better in functionality, usability and extendibility in terms of open integrations to any product. ERP LN supports SOA and Browser Access using Infor WEBTOP.

Infor ERP LN is best suitable for following requirements-

1. support the business processes found in lean production environments

2. deliver comprehensive support for your discrete manufacturing operation 3. be easy to implement and easy to adapt

Infor ERP LN is a solution to streamline transaction processing, business efficiency, customer service and overall manufacturing productivity. Infor ERP LN lets users: •

• •

Compete globally by supporting multiple locations, multiple partners, and complex supply chains

Achieve optimum lean manufacturing processes Improve quality management and compliance

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Deliver orders on time, every time

Increase production accuracy and manage by exception

The core manufacturing and planning functionality in Infor ERP LN is ideal for companies in make-to-stock, assemble-to-order, make-to-order, or engineer-to-order environments Infor ERP LN includes these key components: • • • • • • • • • • •

Planning

Manufacturing Finance

Warehousing

Freight Management Procurement Sales

Enterprise Service Management

Project and manufacturing resource management Quality Management

Product Lifecycle Management

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Infor has acquired a lot of companies dealing in ERP software’s. Each of these acquired companies had their own ERP packages. All these packages may need to talk to each other

if they are implemented in the same enterprise so there should be some arrangement by which these different packages can communicate, which is in the form of Infor Open SOA.

3.11 Infor Open SOA With a huge Portfolio of solutions, there is a requirement to enable all these solutions to “talk” with each other and with other third party software installed by the client. To enable this, Infor has come out in 2007 with Infor Open SOA which helps the enterprise software vendor integrate its many acquired product lines.

Infor Open SOA is based on an "event-driven" architecture, whereby end customers can deploy and

upgrade interoperable applications and software components with little or no disruption to other enterprise systems. Infor's middleware is platform-independent by adhering to industry standards

such as the XML-based Open Applications Group Interoperability Standard (OAGIS). Customers are able to create their own ecosystems of Infor and non-Infor software components, without having to rip and replace systems to conform to proprietary middleware technology.

The main use of the Infor Open SOA lies in its ability to help customers enable their existing software and systems to support greater reuse of software assets, interoperability among assets and faster and more cost-effective adaptation.

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4. Screenshots of the ERP package Link of the demo:

http://media.infor.com/ProductDemos/ERP_LN/Web/Infor_ERP_LN.htm Infor ERP LN is a fully integrated manufacturing solution that supports the business processes found in today’s lean manufacturing environments

Infor ERP LN Supports user requirements across your organization with an innovative portal that can be individually tailored to each location, department

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1. Infor ERP LN supports user requirements across your organizations with an innovative portal that can individually tailored to each location, department, or end user. Role-

specific functionality is presented in an intuitive, multi-pane dashboard for quick and easy access to analytics, daily tasks and alerts.

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2. To further improve usability, the system allows you to subscribe to and personalize alerts by

setting trigger thresholds. The interactive alerts also allow you to drill directly into plan item signals and execute an activity with a few simple clicks.

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3. The homepage’s “day in the life” view includes a customizable workload area that

conveniently groups similar items requiring the user’s attention such as planned purchase,

production and distribution orders. The highly visible icons indicate the number of items that require action and are colour-coded accordingly to the critical thresholds you apply.

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4. Smartly organized links to sections and screens you frequently use, as well as quick recall of

the reports you access on a daily basis, makes the system extremely user friendly and easy to

navigate. All screens allow conditional formatting to call your attention to the information that you need most allowing you to manage by exception.

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5. For example, the Inventory Dashboard includes user defined conditional formatting that highlights portions of the record, and offers the ability to drill down to see all the relevant information attached to the item.

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6. Infor builds upon its deep experience in manufacturing with advanced planning capabilities that provide a holistic view of capacity and demand. The solution offers advanced Alternate Material Planning capabilities that search the Bill of Material for Use Up and Alternative Material for a component based on Bill of Material line and Sequence Number.

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7. Additional advance planning tools within the application are highlighted on the master plan screen. From one location, you can see a complete snapshot of demand, by item and by

facility. You can easily move from high-level planning right down to detail item planning for Sales and Production Orders.

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8. And for added flexibility, the fully integrated planning engine allows seamless access to supply data from any sales order, and displays a hierarchical view of supply and demand through its pegging capability.

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9. Close the gap in your supply chain with Infor ERP LN’s planning workbench this powerful tool displays all the production orders linked to a work centre and provides ready access to the

details of each production order, colour coded by the status of the operation. Drag and drop scheduling further simplifies planning flow and increases the forecasting accuracy of your enterprise.

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10. With Infor ERP LN, you have the power to capture the configuration of an item as it was manufactured, along with how it was maintained in the field. From purchasing to

production, you can quickly access a Production Order to view the as-built configuration for an item.

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11. This level of integration is critical for tracking serial number and corresponding components throughout the sales and service side of the unit’s lifecycle. Utilizing the serialized item dashboard, the user can recall the physical breakdown and a multilevel

genealogy of the item. Infor ERP LN tracks the items replaced on a given configuration in the field, as well as their failure reason codes and unit up time.

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12. Infor ERP LN fully supports aftermarket service through a variety of self-service

solution, like Frequently Asked Questions, a Troubleshooting Tool, and automated

Service Requests. Once a Service Request is created and a field service order is generated, the sophisticated scheduling solution gives you a convenient view of your service order by engineer, data, and equipment.

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13. Drag and drop functionality lets you change engineers and service times, while the

Services Scheduler Assistant allows you to run constraint based advance scheduling scenario to optimize the efficiency of your field organization and minimize down time and travel.

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14. The integrated Mobile Service Module can operate in a connected or disconnected mode and makes it easy to notify engineers of pending assignments and provides a mobile

service solution for viewing, executing, and reporting on all orders from one synchronized screen.

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5. Infor Clients No.

Company

Product

1

Minnesota Glove, Inc.

FACTS

Employees Relationship 11

Management 2

Kipp Brothers

FACTS Warehouse

45

Management 3

J.C. Steele and Sons, Inc.

VISUAL

155

4

AB Mauri/Fleischmann's Yeast

LX

300

5

Cherasia Limited

Syteline

330

6

Belden Brick Company

LN

750

7

Inalfa Roof Systems BV

Infor PLM, Infor ERP

1500

8

Lacks Enterprises Inc.

ERP BPCS

1800

SCM SupplyWEB 9

Dematic Asia Pacific

Syteline

4000 (Corporate)

10

International Truck and Engine

Infor ERP Baan

16,000

Table: Infor, SSA, Baan Clients [1] a.) Belden Brick Company: The Belden Brick Company manufactures approximately 225,000,000 bricks annually. Acknowledged as the industry's quality leader, especially in architectural brick for

residential and commercial use, Belden operates seven plants in Ohio and the mid-Atlantic and Northeast regions of the U.S. It also operates 160 wells producing natural gas used in

the brick manufacturing process. Though Belden was founded in 1885, there is nothing

antique about its competitive spirit. In modern times, many brick companies have come and gone. But the challenge over the years has been (and always will be) to respond to the

times while maintaining focus on the qualities that are immutable, both in the product and the company itself.” Belden understands the role information technology can play in meeting that challenge.

When Belden acquired Redland Brick Co. in 1996, the companies standardized on SSA Global’s MK ERP system until 2006, when Infor acquired SSA and began offering the webPage | 43

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based Infor ERP LN solution. The solution is built on Infor’s open SOA (service-oriented architecture) and offers extensive lean manufacturing functionality. Facts at a glance: Company

Belden Brick Company

Product

LN

Solution

Platform

Database Industry

Employees Country

Business Specifics: •

Infor ERP

Microsoft Windows

Microsoft SQL Server

Manufacturing & Distribution 750

USA

The Redland implementation involved converting customer numbers to a new

system, though item codes stayed as they were. On the Belden side, however, executives were dissatisfied with the old item coding structure and wanted a change •

that Infor’s migration toolkit handled beautifully.

The combined companies also had total inventory on hand consisting of

approximately 70 million units numbered with item lots and location. It all migrated •

successfully.

The filtering functionality of Infor ERP LN is a key. Users such as production

managers and salespeople can create their own filters for each screen, so they can •

focus on the data that is important to them.

•

the quantity of scrap produced on a production run and why it occurred.

•

quickly.

Production managers appreciate having only one transaction screen for analyzing Salespeople are using the Infor ERP LN system to answer customer questions Customers can look up the status of their open orders, their delivered orders, their invoices, and their acknowledgments.

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b.) AB Mauri/Fleischmann's Yeast AB Mauri/Fleischmann’s Yeast is a yeast and bakery ingredients manufacturer and supplier to bakers in the United States and Canada ranging from major industrial bakeries through

small craft bakers and food service companies. Its four manufacturing plants consist of two

located in the United States and two in Canada, with a corporate office in Chesterfield, Missouri.

To achieve the company’s customer service and cost containment objectives, AB

Mauri/Fleischmann’s Yeast evaluated its legacy system and concluded that it lacked the

reliability and flexibility it needed to streamline company processes and revitalize the business. AB Mauri/Fleischmann’s Yeast chose InforTM ERP LX. Representatives from

various functional areas graded the products on manufacturing capability, including cost containment, customer service-related applications, and financial control. Company

AB Mauri/Fleischmann's Yeast

Product

LX

Solution

Platform

Database Industry

Employees Country

Infor ERP

IBM System i DB2/400

Manufacturing & Distribution 300

USA

Business Specifics: •

The company created a list of must-have features and those it wanted, and Infor ERP

LX added up to the best score. Compared with competitive products, Infor ERP LX delivers the best return on our investment. It offers the lowest total cost of

ownership with the best functionality in addition to the stability and flexibility which company needed to improve their day-to-day processes. Page | 45

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AB Mauri/Fleischmann’s Yeast also considered the fact that Infor ERP LX can run on

IBM® System i™ platform, which the company had been using had performed well • •

for all users.

Infor ERP LX was implemented within a four-month period.

LX now enables, the company to see costs at the most detailed level, get closer to

just-in-time inventory control, and squeeze as much of the costs out of the system as possible without sacrificing customer service and quality. c.) Cherasia Limited: Hong Kong’s Cherasia Limited is a wholly-owned subsidiary of US-based Cherry Corporation, and acts as Cherry's regional sales and marketing headquarters as well as a

distribution center for the product lines of keyboard switches, advanced performance

keyboards (keyboards integrated with smart card reader/writer, magnetic stripe card reader, fingerprint sensor and/or barcode decoder), snap switches, pushwheel switches, and sensors. Cherry products are used in many different applications by the automotive, computer, and consumer and commercial markets around the world. Facts at a glance:

Company

Cherasia Limited

Product

Syteline

Solution

Platform

Database Industry

Employees Country

Business specifics: Page | 46

Infor ERP SyteLine Microsoft Windows®

Microsoft SQL Server™

High-tech & Electronics 330

Hong Kong, Mainland China

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Better customer service and accuracy • •

The solution provides accurate information to customers, from order to delivery. Data is entered just once, greatly reducing the error rate.

Time savings • • •

Processing speed is extremely fast.

Infor ERP SyteLine is easy to learn and easy to use, reducing training time.

No more verification of data is required, saving an enormous amount of time and

labour.

Streamlined processes and increased flexibility •

Information moves seamlessly between locations and between departments to

•

support not only the day-to-day operations, but also future planning and growth.

•

within one production line.

Infor ERP SyteLine offers the flexibility to change manufacturing modes, even With the .NET technology as its foundation, the system can be securely accessed

from any location by users. d.) Dematic Asia Pacific:

Dematic Asia Pacific is part of Germany-based Dematic GmbH, one of the leading international suppliers of integrated logistics and material handling solutions. The

company provides a complete range of products and services for logistics, from individual components for conveyor systems and material handling up to complete turnkey logistics

solutions delivered as a general contractor. Dematic Asia Pacific has achieved sustained

business growth in the region by meeting the logistics needs of wholesale, retail trade, and mail-order companies in the food and beverage, chemical and pharmaceutical, and

manufacturing industries. Dematic GmbH employs 4,000 people worldwide and has sales Page | 47

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of more than €800 million. Dematic serves the needs of companies throughout the Asia Pacific region from its regional competency center in Australia. Facts at a glance:

Company

Dematic Asia Pacific

Product

SyteLine SyteLine

Solution

Platform Industry

Revenue

Employees Country

Business specifics: • •

Infor ERP Microsoft

Transportation & Logistics €800 Million (corporate) 4,000 (corporate) Australia

Infor ERP SyteLine promised significant cost advantages over the other solution made the decision easy for the company.

A comprehensive solution with a focus on manufacturing, Infor ERP SyteLine provides capabilities for Design, Sell, Plan, Source, Make, Deliver, Service and

•

Finance functions in a Microsoft .NET technology environment.

Dematic Asia Pacific quickly achieved tangible bottom-line benefits because of its Infor ERP SyteLine implementation. They are saving AU$500,000 annually in

•

licensing costs, which is contributing significantly to their business growth.

Infor ERP SyteLine helped Dematic Asia Pacific efficiently address the unique challenges of delivering services in countries with significant language, cultural, and regulatory differences.

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6. References 1. http://www.infor.com

2. http://www.ssaglobal.com

3. The ERP Market Sizing Report – AMR Research

4. Panorama Consulting Group – 2008 ERP report

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